Ashley HomeStore Outlet Port Richey, FL

fantastic prices and great selection

Erica is awesome took really good care of me!! Great customer service👍🏽🎉

Kelly and fred did an amazing job helping us

Great sales person very knowledgeable

I just want to shout out Ashley HomeStore Outlet only because I purchased half of the products in store and the products I took home that day as well as the ones delivered I couldn't have been happier! My online order didn't go as smooth but still overall pleased due to their understanding with my delayed complaint and rectifying the situation. So, I ordered 4 dining chairs (they came in 2 sets of 2), 4 patio chairs, 2 lounge chairs and 1 patio table. It arrived on time and I looked at the pile and thought WTH was I thinking??? I have to put this together... So it took me a while... An excessive amount of time with daily life lol. Upon putting them together I had some complications. I emailed them and within 45 days they replaced 1 set of 2 dining chairs due to the leg itself being on back order. Now, the patio chairs. Different story. They came from a Third Party Vendor whom assumes responsibility for the product. They wanted pictures and proof of everything yet they still never assisted them. Ashley customer service responded to my recent follow up email stating they would replace them and apologized. They were extremely courteous, friendly, understanding etc. I love Ashley furniture, decor and all!!!

We went into the store January 8th at that time we were the only ones in the store. We went back to clearance for a sleeper sofa we were interested in trying to find someone to help us. By the time we got back a guy was sitting on the couch. Here comes a woman like she was in a stampede flops down on the couch. The guy said he wanted it. Even though we were there first and wanted to look at it. That woman associate took his credit card and then said whoever gets paperwork done first. Just because he's in there weekly. The guy who was suppose to be helping us said nothing except he could get paperwork done faster. We were treated second hand. This store needs new employees it's not about the customer it's how they can make a sale. Will never buy anything from Ashley store. We walked out and they didn't get sell. Still waiting on response from management

I needed two recliners to replace a theater seating in my RV. My sales girl was Dana and she immediately understood the difficulty of finding comfortable recliners that would fit in RV. I had been looking at different stores as I travelled through the country, including other Ashley stores with no luck. Dana was the only sales rep that took the time to help. I bought two recliners, with premium delivery and the 5 year warranty plan. I am a happy camper?

Very low level customer service. Salespersons are lazy and unfriendly.

My wife and I came from out of town for the holidays to visit family, with the side intent to buy a new living room set while we were here. We stopped by Ashley’s Homestore to see what furniture they had and left empty handed because the furniture we wanted wouldn’t be in stock for weeks. Our associate, Erika Major, was fantastic helping us find the furniture and went the extra mile to exhaust all options for the set. We decided to check out other furniture stores, including IKEA, and found the prices to be much higher for equal, or lesser quality. Ultimately, we went back and asked to work with Erika because of the level of service she provided the previous visit. She helped us find furniture that was available the same day by providing feedback on layout and styling options based on pictures we provided of our living room. Her ideas and interior design expertise helped us find a set that we absolutely love. The staff and management there are all very friendly and extremely helpful. Highly recommend checking them out as well for quality furniture at a competitive price.

Excellent service and well knowledgeable employees that have the energy and technology to get what you need!

Dana T. What is the sales associate that helped us with our purchases. She was very helpful, polite and professional while helping us make our decisions. I recommend this Store and staff For purchasing Ashley furniture for a good price.

Ms. Dana Tucker, was Great. Really enjoyed Our shopping experience with her. Very Professional. Would ask for her Our next time.

Ashley is so high there so expensive customer service is lousy when you go in the store they only help you if they think you have money

Erika was such a great help. We had our whole family there (2 kids) and she was very accommodating. She made sure they were entertained while she walked us through all the furniture. Her customer service and product knowledge makes us so happy we went here! Thanks Erika for the amazing experience!

Joshua was a great help he knew his in his product the different choices I would gladly come back here and Shop with him again only good reviews for him he's really good made me feel comfortable new what he's talking about

1st and last visit yesterday. Went to look at mattresses. I told the salesperson what I wanted and what I did not want. Went over her head. Kept wanting to write up a sale. Then tells me they do not remove dirty mattresses and maybe I should put my old mattress and box springs out by the road. She said people take all kinds of stuff. She then asked again about writing up a sale and when I could expect delivery. Told her how can I get a new mattress if I still have the old one. I will never go back there.