Ashley Outlet
Open today: 10:00 AM - 08:00 PM
Ashley Outlet of Port Richey, FL is an extension of the largest furniture store brand in North America and one of the world’s best-selling furniture store brands with more than 1,000 locations worldwide.
Ashley Outlet Port Richey, FL
Horrible service. Not too pleased with the chairs we purchased. We went to the store and thought we had this corrected, but they continue to force their warranty program on us for the second rate damaged goods they delivered us which were purchased new. Not acceptable, and I am considering returning everything we purchased. We cannot reach a person, I have yet to get around the virtual assistant. I never agreed to any of this mess. I will avoid this place like the plague forever.
We went to Ashley the week before to look at the different options you had. It was close to closing time so we decided to come back the following week. So the process was fairly simple. We knew what we wanted. John helped us get it all done fairly quickly. We are very happy with our purchase. We will be even happier tomorrow when it will be delivered.
This company is so unorganized they humiliate there customers and it was the most horrible furniture buying experience ever your corporate managers should be ashamed that they have no communication with customer services or even really care about there customers I could not ever work for this company I would feel that embarrassed to much to sleep at night.
Jason was very knowledgeable. Not overly pushy and quite agreeable to deal with.
Sales person very knowledgeable And very helpful
Jason was awesome and made the purchase process stress free and seemless. I strongly recommend seeing Jason at this location for furniture.
Latisha was friendly and very helpful from start to purchase.
I can only say that Adam was our salesman and the manager at the time of sale is no longer with the company (good for him) were very pleasant to deal with at time of purchase. After that Ashley's has the worst customer service I have ever been through. They have not let me speak to my salesman nor a real manager. Not even in the corporate office. The problem with my order was the mattress on the bed does not go all the way to both sides so they put in, what they call bunkie boards. When we called to let them know they weren't on the delivery truck we were told they would order them and call with delivery date. One month later now being told they don't come with the bed we have to pay for them. Well not happening. Called finance company and they took the whole matter and fixed it for us with NO help from Ashley's and our bed will be completed this week. Don't trust Ashley's in Port Richey. I'm adding to the review as now the finance company rep that guided me through this and promised the missing parts to be here by April 11th is no longer available to speak with. So now I must do what I was hoping not to do and call a lawyer as the whole run around is ridiculous. As far as emailing you Ashley's I am not doing anymore than I have done to make this situation right.
No interest for 60 Months^° - In-Store Only
0% interest until April 2029^° - In-Store Only
On in-store purchases made with your Ashley Advantage™ Synchrony credit card. 60 equal monthly payments required. Down payment, tax and delivery may be required on in-store purchases.
^°Qualifying purchase amount must be on one receipt. No interest will be charged, and equal monthly payments are required on promo purchase until it is paid in full. The payments equal the initial total promo purchase amount divided by the number of months in the promo period, rounded up to the next whole dollar. These payments may be higher than the payments that would be required if this purchase was a non-promo purchase. Down payment may be required on in-store purchases. See sales associate for details. Regular account terms apply to non-promo purchases. For New Accounts: Purchase APR is 29.99% as of 01/01/2024. Minimum interest charge is $2. Existing cardholders: See your credit card agreement terms. Subject to credit approval. We reserve the right to discontinue or alter the terms of this offer at any time.
Free No Hassle Delivery & Assembly^^
^^Previous purchases excluded. Offer applies to single-ticket purchases that include a Tempur-Pedic®, Purple, or Stearns & Foster® Mattress. Offer includes free delivery, assembly and removal of packing materials. No-Hassle Delivery + Assembly not available in all areas. Offer valid at participating locations only. Offer excludes clearance/closeouts and floor models. Cannot be combined with financing longer than 12 months. See store associate for details.