Ashley HomeStore Sanford, FL
Here at the Ashley HomeStore in Sanford, Florida, we serve the great community of Deltona and the surrounding area. We believe that your house is much more than just a dwelling. You’re creating a home filled with family and friends, and building life-long memories along the way! This is what inspires us to help you furnish and decorate your home with our large mattress selection, unbeatable customer service, updated showroom, and fast delivery. We have been your go-to furniture and mattress store in Sanford since 2015. Our experienced General Manager, Vik Ramlagan, has built a team that is committed to being your trusted home partner and they pride themselves on their selection and knowledge of mattresses, chandeliers, lighting, furniture, dining rooms, living rooms, and bedrooms. At the Deltona Ashley HomeStore in Sanford, FL, we are not only thankful to celebrate your home with you, but we are also dedicated to charitable work with the Hope to Dream Foundation. For those of you on a tight schedule, the best time to avoid the crowd is Monday through Friday between 1:00 P.M. and 5:00 P.M. We look forward to being the furniture store that helps you fill your home with memories, and hope to see you soon!
it was a very pleasant experiance, corey our salesman was very knowledgeble and pleasant.
We furnished a whole apartment in 2 hours . Everything was in stock and delivered. Free shipping and installation!
Nancy R. was an absolute pleasure to work with. She was able to narrow down what both my husband and I wanted and we ended up with beautiful leather recliners for our new living room. Nancy was so nice and so attentive to us and our little ones. It honestly felt as though she was family helping us out. I will definitely be back to purchase some other things and will definitely want to work with Nancy again.
I am very glad I came to my Ashley Homestore in Sanford. My husband and I were looking for furniture for our apartment and we were overwhelmed and worried about if we would be able to get the furniture we wanted at affordable prices and in time for our move-in date. However, we met with this very nice lady Nancy who works there and she helped us through every step of the way and answered all of our questions with certainty and was just overall a genuine lifesaver. I would recommend anyone to go here and get with Nancy for any of their needs because she will get you everything you need.
Aunque un poco caro debo recalcar que las personas que nos atendieron y el supervisor trabajaron al 100%para llevar nuestra compra hasta el presupuesto que teníamos. Lo recomiendo al 100%.
Love visiting the showroom for decorating ideas. Nice friendly staff. Many modern looks and always something for every style.
Atleast 2 months delay for the items you want to order is really frustrating.
*Update* It’s now July 18th.. couch was supposed to be delivered yesterday and now they’re saying the end of the month. When we complained they are now stating that it was advertised as being back ordered for 12 weeks and that we agreed to that. We were quoted 4 weeks not 12. They’re okay with lying to customers to make themselves feel better and to avoid having to do anything to make it right. Truly horrid customer service We purchased a sofa in April, they said it was back ordered and at most would take 4-6 weeks. We also ordered a table with chairs. They called and said everything would be delivered 6/7, which was 6 weeks after ordering. We called the night before to get the time and they said it would only be the table and chairs and that they won’t have the couch in the warehouse until mid July! I told them we have spent $4000 here can you do anything for us and they offered a $75 gift card... thanks but no thanks. We don’t plan on doing anymore business here. (The delivery guy was great tho)
This place is an absolute nightmare and their customer service from store to corporate is useless. I canceled an order I paid for in cash, 12 hours after I purchased it. I was told I had to wait 1-2 weeks for a refund check in the mail from corporate. That was on May 29th, it is now July 25th, and I am still waiting on my refund. I have been in to the store on several occasions and have made multiple phone calls, every time it’s a runaround. The store says corporate issues the refund check…however corporate says the store issues the checks. Every time I call, it’s an hour long process and someone is supposed to call back, never has anyone called back. I get endless apologies and being told how unacceptable this process is, but never an answer on where my refund is! I wouldn’t buy another thing from Ashley, and I would suggest anyone else stay far away. If you ask me they are nothing but thieves and liars. The company is an absolute disgrace. **UPDATE** Today is August 25th. I still have not received my refund! Corporate and customer service won’t return my emails and calls, you can’t get through to the store on the phone because it reroutes to customer service. This is beyond unacceptable at this point. Consumer law states a refund policy must be clearly posted, which it is. That refund policy states you will receive the refund within 7-10 business days. Funny, because I have literally been waiting for 3 months! Looks like I’m going to have to get an attorney and take them to small claims court. Then they can give me my refund and pay attorneys fees. Steer clear of this nightmare!
Trying to get my money back for four months never left the building with anything 1500.00 I'm disabled have driven there many times called corporate many times still no money 💰🤑🤑🤑🤑🤑🤑🤑
We bought a living room set from Ashley Home. They offered us for $250 a 5 year protection plan. Our recliner started breaking down in the cushions. We got in touch of Ashley’s, and GBS the protection company which they claim they have a “A” rating from BBB. Well don’t fall for their scam. They will not honor anything. We might as well used the warranty paperwork in the bathroom, save your money buy from another company. Ashley’s are not honoring anything except your money!!!
I AM 65, ALL MY YEARS OF BUYING FURNITURE THIS WAS THE WORST & ONLY BAD EXPERIENCE I'VE EVER HAD!!! Terrible in store customer service, you can't even get through to the store & IF u can get through to the 800 # they are nice. BIG MISTAKE, WILL NEVER HAPPEN AGAIN 😡
I would buy literally anywhere before I buy from Ashley’s again. Bought a TV console and they delivered a piece that was manufactured incorrectly, without the proper pre-drilled holes. A Because of this error, it is impossible to assemble the piece. It’s been over a month and a half now of trying to get this resolved, still don’t have a usable TV stand. Customer service tosses you from person to person with no real resolution and nobody to take responsibility.