Ashley Store Sanford, FL

Robin was great to work with. She even came in on her day off to help me finalize the order so we got our furniture delivered on time. We appreciate her help and the help of the store and look forward to using this location again in the future.

Nancy was extremely helpful. She was available to answer questions was not pushy let us look around did not try sell something we need awesome I have some other pieces I want will back to get them

My experience at Ashley Furniture was extremely disappointing. While the furniture itself is of good decent quality, the sales staff completely ruined the experience , especially NAWAL who flat-out lied to us about the product warranty. She convinced us to pay an extra $200 for an insurance plan that turned out to be useless. When we confronted her, even with the invoice showing her name, she denied ever helping us. When she looked up the invoice which clearly had her name on it and then had the nerve to lie again, claiming it wasn’t her and turned away and walked away. Unbelievable. level of dishonesty is unacceptable. DO BETTER ! On top of that, my spouse and I had planned to purchase more items, but this entire situation turned us off completely. In an effort to make up for the bad experience, we were convinced to buy an ottoman, thinking we were getting a good deal only to find out later that it was already on sale online, where shipping is also free. In-store, they hid the online pricing from us and tried to charge us for delivery. We had to push back just to get that charge removed. So let’s break it down: we were lied to about a $200 insurance plan, misled about the pricing of an ottoman, and tricked into believing we were being compensated , when in reality, we still walked away $150 in the red. A $50 "discount" on the ottoman doesn't fix being misled and overcharged. And we walked away with a new purchase. Crazy right? These sales agents have zero integrity. They care more about their commission than about treating customers with honesty and respect. If you’re thinking of shopping here, go in to look at the furniture but do not buy in-store. BUY online where the prices are transparent, shipping is free, and you're not being played and no one is making commission of you.

Great customer service. I personally want to thank RJ Carter, who was our sales associate. RJ was very helpful in making our final selection and completing the purchase without hassle as it was a very smooth process. Furniture shopping can be a bit stressful and tedious but RJ was there to help guide us every step of the way. I highly recommend Ashley Furniture to anyone in Sanford, FL looking for a great furniture shopping experience. 5 star customer service! ⭐️

The sales lady, Nawal, was really nice and helpful. She was friendly, knowledgable and patient.

Nice but very pricey!

Quality service and delivery. Shopping for what I wanted online made it so easy once I went in to the store. No hassle, smoot transaction process and quick delivery. Thanks Ashley Furniture.

I want to thank Robin and Nikki for helping me choose a great mattress that is Certi-PUR certified for my son who has asthma. Thank you guys !

Delivery was on time and everything went very well

Nawal is absolutely amazing! We have purchased furniture from her twice now.

Most knowledgeable sales rep we've ever met. Helped us pick the perfect mattress!

Noel was fabulous and a great sales person!

Excellent experience today when I visited Ashley Furniture in Sanford! Please ask for Earl! He is the best and he is also the mattress expert! In addition I purchased a new bed set and living room!!

David was a pleasure to work with. Hopefully the delivery and set up will be as smooth.

We bought barstools from Ashley online and mistakingly assumed we could return them in store. We were not able to do so, which is not the store’s fault, but the sale associate that greeted us was rude and not helpful. All he needed to do was let us know we needed to pursue a return online. Customer Service was less than desirable.

A great experience at Ashley furniture store in Sanford. Nicki my sales girl was very nice and helped me find a chair for my mom that was perfect. Thank you very much Nicki I really appreciate you.

The sales person Nawal made our shopping experience easy, and great. She knowledge of the store was impressive. She helped us find what we were looking for, at an affordable price. She is a great asset to the store, and I would definitely recommend her to my family, and friends.

The sales associate Nicki was an excellent help while we were shopping today. Happy with my purchase.

We where surprised at the. Inventory available to choose from. Made in USA out of real wood! Delivered and setup 3 days after purchased

Happy with the product, not so happy with the sales person, she didn't look out for our best price. We had to dig around and finally talk to the manager who okayed our bottom line.

The delivery guys were in such a hurry that everything got rushed and put together fast. Instead of unwrapping everything outside, they did everything in the house and in the bedroom. What a mess I had to clean up. now my five drawer dressers leg is broken. I had to put a claim in which took another extra hour of my time. So here I wait for an email or whatever to get this dresser repaired and I can’t put nothing in it. So it’s kind of a pain. Not so happy!

Mavra was very helpful and knowledgeable.

Wonderful customer service very friendly very knowledgeable

I visited the Ashley Furniture store Nicole assisted me with all my needs. I was very happy with the customer service, and kindness and also how helpful and friendly and everyone is I would recommend the Sanford location to anyone who was looking for the quality and experience home furnishings. Thank you, Nicole!!!

Lovely store. Was helped by a friendly and helpful person named David. Showed me many things that would work with furnishing a bedroom for my elderly mother. Purchased and am awaiting delivery.

I just had to take the time to give a review about my wonderful experience at Ashley’s Furniture in Sanford, but more importantly about Nawal, the sales associate who helped me. She is knowledgeable and helped me pick out just the right bedroom furniture collection that brought my vision to life. Nawal also went above and beyond to get me the best deal possible as well as work around my crazy work schedule. If your in The market for Furniture definitely ask for Nawal. You won’t be disappointed!!!

Jay at your Daytona, FL location was a pleasure to work with. He was very attentive and knowledgeable and made the purchasing process easy.

Rj was awesome

Mavra is an awesome sales person.....Been very helpful in the recent past... She is particularly why we purchased again after our frustratingly bad couch experience from our previous purchase a few years ago ....

Jon was very kind, mindful and knowledgeable and let us have space to discuss and decide in our purchase. He is thorough and quick. I highly recommend him to help!

Sales was great, very helpful

VERY HELPFUL!!

Jay Jay is very nice, knowledgeable and a really good guy! Great experience shopping and buying furniture from him and Ashley Furniture! Go see him!!’

We had an excellent experience at Ashley Furniture in Sanford thanks to Leslie! From the moment My husband and I walked in, she was warm, professional, and incredibly knowledgeable. She took the time to understand what we were looking for and provided great recommendations without being pushy. Leslie’s attention to detail and patience made the shopping process smooth and enjoyable. She truly went above and beyond to ensure I found the perfect furniture pieces for ourhome. If you’re looking for top-notch customer service, I highly recommend asking for Leslie!

Leslie was very helpful and polite. She was attentive but gave us the space to look around ourselves.

Earl was fantastic helping us select a new mattress with free delivery & haul-away. The store was clean, bright, beautiful, and cool - very inviting to spend time.

Absolutely HORRIBLE and not due to the furniture but due to how unorganized corporate is. We checked, double checked, and triple checked to be certain without a doubt that the furniture we bought was in stock and available. We even called the warehouse to be sure our furniture was again, available. Well they have attempted to deliver three times and each time we get a phone call from the delivery people ( who are so terribly horrible they need their own category) telling us they will be here shortly but XXXXX is on back order so we only have part of your delivery. I have never seen such a poorly run co. I will NEVER buy from them again. We went through this with another co recently which is why we went to such great lengths to avoid the same issue. Well we wasted our time this co. will lie just to get a sale. If they stand us up again or don't have all of our furniture on the next delivery I believe litigation will be our next step.

Karey helped me purchase my first living room set for my first home! Great deal as well! I can’t wait!

This location had the best selection of furniture. We visited multiple furniture stores in Seminole County and this store exceeded all expectations.

David was great. Gave us the space we needed to make decisions and was there when we had questions about the products.

We were greeted upon arrival and guided to the area of furniture we were considering. We found a chair we liked at a good price and took it home with us. Pleasant experience.

Thank you for your great service

Update: emailed the below and never got a response so there ya have it. I said they don't care and they don't. I spent an additional 100 dollars to get it up to her room, taken out of the box oh, and put together no less. OMG ordered a chair my elderly handicapped mother picked out for her assisted living room on the 4th floor of her building and this is what we got. Cruel and so lazy. I wouldn't do this to anyone much less an old woman in a walker. So now we have to hire MOVERS to get it up to her room and out of the box. Plus they left it outside, I'd fire the delivery people period.

We had a really great experience at Ashley Furniture in Sanford FL this afternoon. Nancy Rivera was our sales person. She was so great to work with. By the time we were finished I felt like she was a friend. I will recommend your store and Nancy to anyone I know that is interested in buying furniture.

Our advisor,David was very informative,patient and friendly. He helped us find the perfect piece of furniture.

David, was the sales person who greeted us when we walked in. I sort of knew what I wanted and he showed all that was there. As I have knee injury and was with a walker he suggested a lift recliner, which I wasn't interested in. I did try it out and to my surprise was exactly what I was looking for. Bonus was it had heat and massage also. It will be delivered on Feb 20th. I'm grateful David was kind and aware of what might be beneficial for me now and in future. Highly recommend David as well as store

Nawal is a fabulous sales person who is very knowledgeable, honest and worked very hard to help me choose the piece of furniture that would work well in my home. she will always be my go to person for my next purchase!

Robin was professional, patient and courteous. She made our shopping experience enjoyable.

New sofa arrived yesterday damaged. Not happy.

Easy and fast!

great service

Very pleasant purchase

Well stocked, clean, professional showroom with experienced and friendly staff.

Leslie was amazing and so helpful!!

RJ. And Nowar were both very helpful and sincere & professional. Made my experience at Ashley very pleasant

We came to Ashley's with many questions, and Robin, one of the store associates, was able to answer all and was of great help in finding the furniture we needed for our new apartment. Knowledgeable and kind, she was a wonderful associate.

Large selection with no pressure. Very happy with our purchase.

Nancy did an outstanding job, helping me pick out furniture for my house. She was very professional and courteous. Kudos

We loved Earl, he is an excellent sales associate. Not pushy. Very knowledgeable. Great experience.

Robin was fantastic and very helpful and was really attentive 😀...and she let us see everything around..

Great experience!! Robin greeted us with enthusiasm and allowed us to move throughout the store without being over bearing!! Great overall experience!!

Robin did an amazing job helping us pick out furniture for our first house. Highly recommend, will be coming back in the future!

Robin Martin is an absolute pleasure to work with. Come see her in the Sanford store.

Nice selection of furniture and decor. Now have multiple Ashley items in my home and there are many more “favorites” in my account. I have been very pleased with the quality of the pieces and the service. Will be buying more!!! :D

Being greeted so warmly when i entered the store was a pleasure for me. The attention given to me was exceptional. The sales person was knowledgeable and accommodating.

Our sales rep was the best. Told her what we wanted and she showed us the options. She didn’t stand there the whole time so my husband and I could chat. Had a hard time finding end tables and she was very patient!

Leslie was fantastic and very patient while assisting our family that came to the store in search of a couch. She was very knowledgeable and assisted us with getting the best deal available. Thank you!

Walked in on a mission, was given plenty of space to shop and make a decision. Our sales rep Robey was polite and courteous, made sure to get us the best deal possible. Truely appreciate his professionalism and dedication to ensure we left happy.

Thank you to Nahid for all her help in my purchase. She was great! And thanks to Robin for her help also! They were both very professional, courteous and a joy to be around.

I can assure this is an amazing place with amazing people. Nahid saw me come in about 3 times and came out with a smile on my face. Thank you so much. To Jenny, RJ, and Vik as well. You guys rock!

Sales staff were very helpful. I was helping my daughter with her first furniture purchases for her apartment and we had a great experience.

Robin was absolutely phenomenal! Great knowledge and customer service. She was not pushy and got us in and out super fast. We will specifically be coming back to her for any other items we need.

I really enjoyed the help they gave and worked within my price range.

Just got the perfect living room set. Robin was such a big help

it was a great experience.

Leslie was incredibly helpful and answered all of our questions thoroughly. We had a great experience and will definitely be back to shop for more furniture soon!

Great service and the best prices!l we could find!

Nancy was very informative and made it so easy

We made 2 large purchases .Loved our senior sales specialist Nahid .Great quality furniture.

Ms. Robin was of great help picking out our new couches !!! Thank you Ms. Robin 🫶🏻

Very nice “welcome in” and excellent customer service!! Great experience! Thank you!

Amazing staff! Very helpful, professional and pleasant staff on site.

Nancy Rivera was wonderful to work with! She was knowledgeable and very helpful. She gave us our space to look around and didn’t hover, but was available for questions. Overall great experience!

Do better!!! I waited two weeks for my couch to receive half a couch. No notice or heads up that the chaise was on back order. An idea, don’t deliver a couch unless you have the whole thing OR NOTIFY THE CUSTOMER SO I WOULD NOT HAVE GOTTEN RID OF MY OLD COUCH!!! Then no one can tell me when the other half of my couch is coming in, right before the holidays as well. So disappointing. First and last time shopping with Ashley furniture. Still no update on this matter either and no answer to anything. Make it YOUR job to inform the customer if an item is not going to be delivered and is in back order before the items even get delivered. Do not send an email with all the items that should be delivered to then come to my door, set up half a couch and leave and think that is okay. I should have been notified and I would have cancelled the entire order or at least held delivery until everything was there. Is still have not had anyone rectify the situation. All I have is half a sofa with no date or anything about the other half of the couch.

I had a great experience with my sales person. He was very attentive to what I needed and kind and he made sure he let me have my space to brouse around to make a decision. I appreciated that and very fast and knowledgeable. I would give a five but two other employees made my experience very unpleasant. A sales lady kept following me around. Even though there were a lot of other customers in the store. Also, while I was looking around and my sales person was busy with another customer. I asked another salesman a heavy set guy a question and he was very rude and acted as if I was bothering him.

Leslie Stern was so nice and helpful at the Ashley furniture store in Sanford. Nice furniture and great prices.

The representative was very friendly, accomodating, and knowledgeable about the furniture, including sale prices and promotions. It was a pleasure to work with her and I will seek her help when I return.

This is my favorite furniture store. Everyone’s so nice and welcoming. They don’t follow you around as I have experienced in other stores. Nawal, my sales rep, is extremely knowledgeable, especially with beds, so if you’re looking for a new bed or furniture check out this store first. Thank you Nawal, I love my new bed and bedroom furniture.

What an awesome team at the Sanford Fl store! Thanks Robin, Nahid, and Vik for your help, kindness, and expertise.

Thank you so much very helpful pleasant

Robin was a great help Go see her and was very helpful.

0 stars…. Nahid is the woman who helped my boyfriend and I. She was nice and talked about a financing option of paying monthly…. “pay the total under 12 months, no interest”. After a while of her trying so hard to convince my boyfriend and I, she asked for my social security number. I was skeptical because I’ve taken out a credit card before… so I specifically said “Why do you need my social? I do NOT want to open a credit card” and she assured me by saying “You will not open a credit card. This is with the store.” She lied… Never buying from Ashley EVER AGAIN… she did not tell us the truth or any further information. I asked “When will i make the first payment? Where do i make the payment?”. Nahid said “Do not worry, you’ll make your first payment a month after delivery.” She didn’t even say a specific date or where I would make the payment and just like that she said her goodbye and asked for a review on her because “The employee who has the most good reviews wins a free lunch”…. Well here is your review Nahid, you are welcome…. This is our first time buying furniture and we don’t know much.. It is so frustrating that Nahid took advantage of us and just told us the information that SHE wanted to tell us in order to get her commission and a signature out of us. If it is your first time buying furniture, ask all the questions and please DO NOT GO TO NAHID AHMADI!!!

I was looking for a dining set, and Ms. Nahid was very kind and respectful during the sales process. She helped me find exactly what I was looking for, explained the store’s available services, and within less than an hour, my purchase was completed with delivery scheduled in under a week. Thank you for your excellent service!

l had an excellent experience working with Nahid! She was incredibly knowledgeable, attentive, and made the process of buying a couch so easy and stress-free. Nahid took the time to understand what I was looking for and guided me to options that perfectly suited my needs and style. Her professionalism and friendly demeanor made the entire experience enjoyable. I couldn’t be happier with my purchase and highly recommend Nahid to anyone looking for quality furniture and top-notch customer service.

Very friendly and easy to work with

The sales woman that helped us was awesome and made the process quick and easy

We had such a great experience buying our new living room furniture from Ashley in Sanford. Nawal was extremely helpful and let us take our time and move things around to really get a good idea of what we wanted. Our delivery date is sooner than we expected and we are looking forward to getting our new pieces.

Leslie was so helpful and patient. Thank you!

after agonizing for weeks with online sites, I came to the Sanford Ashley on a whim and they had exactly what I hoped for! RJ was so helpful and made the process so painless. Not to mention my dream sofa was at an unbelievably great price. Also worth mentioning the flexible shipping and great protection plan

David did such a great job! The experience was easy and he was very informative.

Robin was great !

Had a pleasant experience shopping for our new place. Leslie was very helpful and attentive. Will be back!

Leslie was an excellent advisor. Easy peasy couch shopping.

We came to get a specific couch and Nancy was extremely helpful! We already knew what we wanted and she showed us something comparable so we could see it in person vs. online. Highly recommend this store! Everyone was great!!

Robin is so helpful, this is the second time she takes care of me and i will always come and look for her. Great customer service

Leslie provided great customer service while shopping for our new couch and dining table

David was incredible! He gave us options to choose from that best fit our needs and the time and space to decide. 10/10 customer experience. Thank you David!

Earl was amazing... quick and pleasant... I'm very happy

David was great

Robin helped us in buying our dream sectionals at sanford Ashley store🙂

Robin Martin at Sanford store did a tremendous job helping with our sectional Purchase 🙌🙌

David was great walked out with a sofa loveseat and recliner for under $1,050 can't believe it better prices than a second hand store that we went to in the same area very happy

Leslie was great and made the shopping experience very easy

Everything was great! 👍🏻

Robin was very help with our shopping experience! Will shop at the sanford Ashely again.

Robin was very helpful and made certain we found exactly what we needed. The price was affordable and selection was great in the Sanford location. Thanks Robin!

Had a fantastic experience at Ashley's Sanford! Nancy was outstanding—friendly, knowledgeable, and truly went above and beyond to help us find the perfect furniture. Her exceptional service made the entire process smooth and enjoyable. Highly recommend!

Robin was great! Very friendly and helpful. Easy couch buying experience!

What can I say Nancy is an exceptional woman & sales person. She was patient, very understanding, she also guided us in the right direction for every concern we had. Very grateful & happy with her customer service.

Great service helped me out every step of the way and got me what I was looking for. 10/10 highly recommend them. Friendly environment

Robin goes above and beyond what customers need, helping me and my son. Great customer service

Took My friend to Ashley and we met Nancy, who was phenomenal cannot express how happy we were with the service purchased a chair with Nancy’s help

Robin Martin was very kind and attentive with me. She explained everything about my purchase in great detail, which allowed me to make informed decisions. After closing the deal, I felt completely at ease, without any doubts or fears. I will definitely keep her in mind for future purchases. Thank you for everything!

Very pleasant experience. The service that Nancy gave us was amazing. Very warm and inviting.

Robin was awesome so much help getting us our bedroom set

Robin was super quick and helpful! Unfortunately the pleasantries stopped after we bought the bed. Delivery for my bedroom furniture has been abysmal. I was told in December that my furniture would arrive between 1-5. I had a delivery man knocking on my door after 9pm. Mind you both my boyfriend where already getting ready for bed as we have to be up very early for work. Because of this we had our delivery rescheduled for January. The delivery men assembled my bed halfway because they did not have all the pieces. I'm told "sorry, you're going to have to sleep somewhere else because we won't get the pieces tonight" So tonight I'll be sleeping on the couch before working at the hospital in the morning???!!! This whole delivery and assembly has been a headache. If we didn't already have half of the furniture assembled in our bedrooom we would've just returned the order all together.

Amazing service! Loved my experience!

Robin made the whole experience easy and simple. Would definitely go back there!

Nice place to shop for furniture!! Robin Martin was a great help and adviser… 100% recommended!!

Great experience! David was phenomenal- knowledge and accessible without being overbearing. Highly recommend him.

Robin Martin was wonderful! Helpful without being over bearing or hovering. She found just the right pieces and got us an excellent deal. Prices were surprisingly less than I expected. Ashley is a great place to find everything that matches!

Aquarius at Ashley Furniture was very helpful. She helped our family pick out a new couch and mattress with amazing knowledge 0 pressure. I would definitely recommend.

We worked with Nancy R. from beginning to end. Wonderful and kindhearted lady. No pressure. The store was clean and I felt the store had a very wide variety of furniture to pick from. This is my second set of furniture to purchase from this store and will continue to shop there first for all my needs.

If I had known I was never going to be able to get a live person on the phone I never would have shopped here. Do I actually have to drive 30 minutes to the store to cancel an order? All I get when I call your number is some foreign customer service desk.

David, was very helpful and took his time showing us different options. Great services. Thank you.

Nawal B. In the Ashley furniture store in Sanford Fl.was awesome. She showed interest in what I was trying to purchase and provided me with the information that made my transaction very successful. Thanks you.

Great Customer Service thank you!!!! Thank you much RJ

Very nice customer service good quality in furniture

RJ Carter was our salesman, he was very helpful and understanding. I like the very relaxed personality he has and should be rewarded for providing excellent customer service.

We enjoyed our visit to Ashley furniture today. We were looking for beds to furnish a new property. Nancy Rivera was great help. She showed us various options and we ended up purchasing the perfect bed for our new Airbnb

Robin was great! Very knowledgeable and friendly! Will be seeing her again for future purchases.

Robin was excellent great help

Robin is an excellent sales representative who assisted me honestly and diligently. She is a great asset to her organization and a very nice person.

Nawal was extremely knowledgeable of the product and made me aware of the early Black Friday sale that I happily took advantage of.

I purchased the Haddington table and 8 counter height stools. Leslie at Sanford, Fl. Helped me over the phone and she was an amazing sales person. She went above & beyond.

Robin has been wonderful showing us everything and helping us find exactly what we wanted. I highly recommend you asking for her.

Robin was so helpful today. She applied a discount that saved us a lot of money! Very great service.

After losing all of our furniture due to flooding from Hurricane Milton, we needed a few more items for our apartment. We had such an awesome experience with our representative Aquarius who listened to our concerns and truly was the blessing we needed! Will definitely be coming back!

Staff was very helpful and made buying simple

Traveling to the Sanford store was 100% worth it. We were going to order online but realized in person was better for us. Immediately walking in, we were greeted by Robin. She was extremely helpful and and kind on our arrival. She helped us find the perfect dining room table and assist us with a new stand up dresser. She was able to accommodate us with a smooth and quick delivery prior to the date we need the furniture. Thank you Robin! We appreciate you!

Robin Martin at the Ashely’s furniture store in Sanford Fl Is amazing as soon as I walked in the door her customer service skills and willingness to a knowledge a customer and be as helpful as she is shined through she was beyond helpful and I really appreciated that, I went in because I saw a bed I was interested in and she helped me pick out some other items throughout the time I was there, if your ever in that store definitely as for Robin with the red hair.

They made sure that I saw the different options available for what I was looking for. I thought I found the best option that was until they showed me a few options I didn't see The showroom is large and packed but the sales team knows where everything is. I got a piece that I love instead of what I liked.

I have a problem with sleeping on the bed and frame i purchase. Tried to talk to someone in Ashley furniture and Acima. Customer service ignored my complaints. The told me to contact the company I did and nothing was done, the told me to contact the store. I am stuck with a bed i can not sleep in i have gave them money and I am not satisfied. Sounds like a rip off....

My experience with Nancy at Ashley furniture was phenomenal. She was very attentive to my needs and answered every question . It was truly a pleasure to do business was with her. I would definitely recommend her to all my friends and family.

Leslie, at the Ashley furniture store my sales lady. She was awesome. She was great. She helped out so many ways she deserves a raise.

My sales rep, Nahid was very helpful and attentive, even after the sale was completed.

David was super helpful and assisted us with our living room selection. Exceeded our expectations! 5 star service! Go see David!!!

Nancy was amazing sales rep, she got us exactly what we were looking for & with great efficiency.

My furniture was delivered 3 times damaged. Then the store delivered to my house without setting the appointment, so I was not there to receive the replacement piece. The second time they delivered the broken section of couch the delivery person damaged a hanging picture and my baseboards. I would never recommend this company. I spent over 5k and have had the worst customer service.

Robin was amazing!! The experience was fast and fun and fabulous! I will definitely come back!

Bought a chair from the Sanford location, Nancy made the whole process a breeze. Very knowledgeable about the process and patient when explaining things to me. Thanks, Nancy!

It was nice lady ( leslie) to show me with all I wanted good personality and nice e talking with,

Our sales person Aquarius was wonderful. Took her time with us and was patient when we changed our minds a million times. She guided my daughter is the perfect bedroom set. The management staff were wonderful too. This store has our great full appreciation. We will be recommending this store and Aquarius to our friends and family. Thank you

Very efficient and helpful

David took was kind, understanding, patient and insightful when i gave him my budget and the design I wanted for a couch and he helped me from finding one to walking away with the perfect piece.

Great help and knowledge of products and process. Great experience with Leslie.

Earl was pleasant and efficient

David was the best. He listened to our needs and wants. Great customer experience. Recommend this store anytime❤️

Great experience. Highly recommend.

Nancy was amazing! Very helpful from start to finish!

We love Ashley! Our entire house is from here. We always go in store because we like to see and feel the furniture, and the service is amazing. Robin took really great care of us at this location!

Thanks to JC, I now have all the furniture I need for my new house!

Aquarius was a pleasure to work with. Very knowledgeable about the materials and colors and help me choose what was perfect for me.

We always have an excellent experience shopping here. Nancy was extremely helpful and wasn’t pushy or trying to oversell. Will definitely come back for future furniture needs.

Very good service!!! Nancy is a very helpful.. she very sweet and honest!

My mom and I visited the Ashley Furniture location in Sanford near the Mall on Saturday. RJ, our Sales Associate, greeted us with a warm welcome and friendly smile. He delivered exceptional customer service and was professional, knowledgable, and very patient! RJ thoughtfully addressed all of our questions and made sure we felt confident and comfortable with our purchase. We have been loyal Ashley customers for many, many years. If you’re in the market for new furniture or a quality mattress, we highly recommend this location and their wonderful sales team.

Aquarius helped us so much and had our best interest at heart. She was amazing!

Nahid was extremely kind. Gave us space to make our own decisions and didn't feel pressured. Explained everything in great detail and was around whenever we did have questions.

Nahid was a great help and very thorough with helping us get a great deal on a couch set

Nahid was amazing, thank you for all your help!

Very pleasant working Nahid and Robin. Thanks for help!

Robin was very helpful and well detailed about the product we bought. Would buy again!

Leslie was great! Super helpful and attentive throughout the entire process

Robin was so patient love her!

Leslie was very helpful, professional and very patient. Highly recommend her

Great Customer service.... Robin made the process very comfortable...

Nahid very professional and Kind.

Nahid was absolutely amazing. Her customer service was top tier. She made adjustments to make sure I was happy with everything I purchased. Will not shop anywhere else for furniture again. Ashely with Nahid only!

I was assisted by Robin today. She was efficient gave me all the information I needed and very helpful.

Earl Innis was EXCELLENT

Big shot out to RJ & Earl for making dreams, come true and making a happy wife happy house come true thank you guys for everything

i had a wonderful experience with robin martin she was super helpful and answered all my questions! please go see her on your next trip she is awesome!

Nancy was amazing…Assisted me with all my questions. Made my experience easy and fast…Extremely patient and understood what I was looking for…Will return to get remaining pieces

Mr Earl was very helpful & provided awesome customer service 😇

Leslie was a fantastic associate. Very helpful and kind.

Earl was AWESOME But what I was promise did not come true The delivery of items wrapped in a blanket stacked on top of each other and left on my floor with no one to assemble the stand and options giving from the store where ridiculous I still have not had a follow up from the store or customer service I will tell all not to ever shop there

We had a wonderful experience at Ashley, thanks to Robin! She was incredibly friendly and helpful in guiding us through the process of selecting the perfect dining room set. Robin took the time to understand our preferences, provided great recommendations, and made the whole experience enjoyable. Her professionalism and warm attitude made all the difference. We love our new dining table and highly recommend Robin for anyone looking for exceptional customer service!

Nawal was very helpful with our couch hunting. She helped me the past 3 times I came in, so I wanted to be sure to come back and have her see the process through. Very kind and great to work with! We love our regant park couch!

Robin was very helpful and showed us around and told us all about the discounts that were available

Leslie was awesome and very helpful. I’ve never bought furniture online, but she made is easy to made sure I was happy before buying. No pressure which will make me return to her store.

Aquarius was amazing in helping my husband find the perfect couch. He had a very specific idea in his mind and she was able to bring it to life.

Earl did an awesome job. Very informative.

I just bought a couch from robin and it was the easiest experience ever . Not pressured but very informative. She made the sale great

Just completed our purchase and Nahid was excellent. She listened to our needs and was able to help us find everything we needed! Thank you Nahid!

Aquarius was lovely to work with. She has an upbeat personality, was knowledgeable, and helped us pick the perfect mattress to go with our furniture. We can’t wait for delivery!

Nancy was super attentive!

Wonderful experience thanks to Nawal B. Nawal was the perfect amount of Steering us in The right direction to what we were looking for, giving us space and time to decide on what we really liked, and not trying to oversell anything but willing to answer any questions at any time, Always kept an eye on us seeing if we needed her for questions. Thank you again Nawal.

Aquarius was fantastic! Would definitely recommend. She was fast and fun.

Great service by Nahid. Got the couch that we wanted with no hassle.

NAHID WAS AWESOME, VERY KNOWLEDGEABLE ABOUT THE PRODUCTS AND PROFESSIONAL NO PRESSURE THANK YOU

Leslie was very kind and helpful today!

Leslie was wonderful. She was very helpful, patient and polite.

The office staff is amazing! Really appreciate all the hard work they did to make sure our delivery went smoothly. Gia and Diane worked together very well to help out with our experience. The rest of the staff were great too! Will definitely be coming back for our next purchase.

Nancy was the best great service and very friendly

Leslie was awesome with us buying our first couch! We’ve always been treated very respectfully here at this location.

Highly recommend the Sanford store and Aquarius to take care Great Care of you! Ask for Aquarius.

Leslie was absolutely phenomenal!!! She helped us find the perfect furniture for our new home and set us up with the best deal! HIGHLY recommend her service:)

We are longtime Ashley customers and have always had a great experience. Great quality, selection and even better customer service. Nawal went above and beyond for us from the minute we walked in the door at the Sanford location. We went in for one thing, but after talking with us, she was able to find us something that better suited our needs. She was patient and kind and really took the time to be present with us. Highly recommend this location and Nawal!

Ashley in Sanford, FL has exceptional employees - RJ, Vick, and Gia; It is the employees customer service and their personality of Ashley in which customers come back ans spread the good news. I will not only remember what they did, just the same as how they made my experience a sense of homelike comfort and ease as if I was surrounded with friends. Oh my pillow is a blessing Bedgear Storm Performance Pillow - Size 0.0. Looking forward to my deliveries. Thank you and God Bless You All!

Great costumer service. Easy transaction.

Earl was absolutely amazing!! He made sure to show us all the options we had within our price range. He was really such a pleasure!!

Update 3: Still no response from Ashley to schedule delivery of an undamaged center occasional table. I have one damaged center occasional table and two that are not. This transaction has been such a disappointment. Update2: Replacement occasional tables were delivered today with black ink or paint smudges smeared across the surface. The delivery team argued and insisted the smudges were woodgrain, but clearly they are not. I regret purchasing from Ashley. Their furniture has not been worth this ongoing headache and stress. Update1: The Ashley claims inspector was unpleasant and derisive. We’ve now found an issue with our couch, as well. We have been told the damaged tables will be replaced, but due to our negative experience with the Ashley claims inspector, we’re dreading dealing with the couch repair. Original: The sales experience was so-so. Our salesperson and the manager on duty disagreed over whether we should receive a specific discount (we didn't), and the manager wasn't altogether pleasant. After rescheduling our delivery, the three occasional tables were delivered damaged. The delivery staff were not Ashley employees and drove a rental truck. They damaged my door and left so quickly that I did not have time to inspect the furniture. As a result, I did not see the marks and dings on the occasional tables until after signing for the items. Replacement is the only viable option, but we'll see whether the repair technician agrees.

I had a great experience at Ashley furniture. Nawal was very knowledgeable, transparent and helpful in assisting me with choosing the right mattress.

Dawn was magnificent and the manager was just as great

Nawal was simply amazing. We came in just gazing and she sold us a beautiful sectional and sleeper sofa! She truly made this process wonderful. Thanks Nawal!

A lovely furniture buying experience. The store is clean and pleasant. They have great options. Nawal greeted us and found us the couch we were looking for very quickly. She was a pleasure to work with.

Nancy was a great helper and also spoke Spanish if you need the help!!

RJ was very knowledgeable and friendly! I will come back if i need any other furniture

Robin was super knowledgeable and helpful. We left with a beautiful new living room set.

Great experience with Aquarius Green. Very helpful and knowledgeable.

Terrible customer service, NO returns

Clean store, and seller was helping me through the whole time so shout out to Earl

Nancy was extremely nice and helpful. Very good at explaining any questions we had.

David was great I had to return a financed order and they went ahead and cancelled it for me and gave me a discount for the inconvenience. Great customer service

(Translated by Google) Nancy was my salesperson, excellent service, very friendly at all times, she helped me with the bed, armchair and dining table. (Original) Nancy fue mi vendedora, excelente servicio, muy amable en todo momento, me ayudó con la cama, sillón y mesa de comedor.

Great experience!

Robyn was super helpful in assisting me make informative decisions with my purchase! Definitely will be back to see Robyn for all my future furniture!

Quick and easy to buy a new mattress. Leslie was very nice and helpful.

Nawal B

I made a purchase with the help of Nawal B. She was very phenomenal and very patience throughout the whole time. I will definitely be back to purchase more.

My wife and I came in with our daughter today and were helped by Aquarius. She was extremely helpful and kind. If you come here ask for her, shes great!

Robin is and awesome sales person. She is definitely an asset to your company. Very knowledgeable about your furniture and all the extras.

Couldn’t have picked a more perfect store to walk into today. First person we came across, Robin, was so helpful from start to finish. Bless her soul, we came back to make the deal just because of her. Thank you Robin and pleased with the sale!

Robin Marin-amazing sales person. she was so incredibly sweet, professional knowledgeable, caring that I left the store to think about it and I turned around and came back because as a sales person myself, I respect a great sales person.!!!! she is not overly aggressive. She is so smooth. !!!

Aquarius was incredibly helpful and knowledgeable throughout the entire process. Their expertise in furniture quality and design really made me feel confident in my purchase. Excellent customer service and attention to detail!

Leslie is wonderful! She has helped us on multiple occasions to find the perfect furniture for our new home.

Leslie helped us find a much needed new couch, quickly and without pressure :) Most helpful and swift process!

5 stars just isn't enough! 10 stars all day long for Robin! Such a knowledgeable and patient woman. I took up so much of her time today and every second I spent in the Sanford store, she valued. This is the definition of what customer service is all about. Very satisfied with my visit and I will ask for Robin Martin everytime I make a purchase. Thank you so very much!!!🥰

Aquarius Green was very helpful and professional. I loved the abundance of energy she had. Super friendly. 😁 Thank you so much for all your help!!!!!

Nawal B provides excellent customer service.

Nancy Rivera was very helpful really nice it was a joy working with her.

My sales associate Nawal is the absolute best. She helped us find just what we were looking for. Very professional and trusted advisor. She's the best and I will let all my friends know where she is. Thank you so much! Herbert Michael

Nahid was very helpful throughout the entire process, from the moment we walked into the store. Kind, as well.

(Translated by Google) Nancy, very kind, thank you for your attention. (Original) Nancy muy amable gracias por su atención

My parents and I went to Ashley’s in Sanford, FL to look for a new sofa and love seat for my family room. I wasn’t sure exactly what I wanted and looked at all the options to find something stylish and comfortable. Nahid was extremely helpful and patient with assisting me to find the perfect set! She went above and beyond to make sure that I was truly happy with my selection before purchasing. She truly cared about making my experience excellent and I appreciate her wonderful customer service.

Earl was the best. Very patient, kind, and helpful.

Robin was amazing...Great service, no hassle.

She was extremely helpful , answered all my question and took her time with us.

Great experience with Nancy very pleasant & helpful I found my dining set

Nahid Was phenomenal! I had an idea of what I wanted, and thanks to her assistance, was in and out less than half an hour. She did make some suggestions that I truly believe will be helpful, and she was not pushy about it in anyway. Great experience looking forward to delivery.

Ms Nancy Rivera was a big help to find our new couch!

Excellent service. Explained to me every detail and answered all my questions well

Leslie was awesome! Very helpful and not pushy!!

RJ was amazing and attentive if you shop this store definitely look for him. Everyone was polite as well!

Robin was very patient with us during our transaction. Honestly was very hesitant to come into the store to purchase furniture as ive previously felt pressured before. But Robin made our Ashley experience smooth and enjoyable. Go see Robin if you want to purchase!

I went in today with my wife and Robin was so amazing. She took her time. Never made us feel rushed. Also she answered any questions we had. When you go in make sure you see Robin. And she will get you taken care of!!

Robin was very helpful, she made our process easy and painless! Thanks Robin!

Wonderful service!! Loved this whole experience!

I came in on a Saturday and came back on Sunday because of Nawal. She’s a sweet heart! Efficient and helpful.

Robin did a great job with us today!

Leslie was very sweet and helpful! Thank you :)

Thank you Earl Innis for a wonderful purchasing experience!!

Earl was so easy going, relaxed and informative. Great experience at this Ashley’s

Leslie was great!

My family is having to use beach chairs in my living room due to unfulfilled promises. I got rid of my old couches in anticipation of my 9/3/24 delivery, per the sales representative. While later reviewing documentation sent by another sales representative, my new set was not expected to arrive till 9/24. I called immediately. Two days later, I was finally told they can deliver 9/14, 10 days after initial promised delivery. I was also promised 24 month financing at the time of purchase. A different representative called me the next day to tell me they can cannot offer 24 months, only 12.

Aquarius was AMAZING! She walked us around the store and showed us the furniture we wanted and similar items to it, so we had options. She was super nice and knowledgeable about everything, able to answer all of our questions. After choosing everything, she helped us through the whole purchase, getting it financed and everything. Thank you, Aquarius, for great customer service and a lovely time 💕

Robin was very kind and attentive. Great customer service.

David was awesome and patient !!! Definitely recommend him to be your guy to help you with picking your furniture!!

Great dealing with Leslie! Highly recommend

Aquarius was so awesome and I had a great experience!!! Would definitely recommend.

Robin was a great help today. She was pleasant to speak with and wasn't pushy.

From the minute you walk in everyone is welcoming and the store looks inviting. Very clean. Staff is great! Leslie is simply wonderful! Can’t give her enough stars!! We have purchased multiple times and will continue to come back for any furniture needs!

Thank you Nawal for helping us customize our living room furniture to fit our vision.

Leslie was super helpful and friendly. We had a great experience!

I had a great experience with the salesman, Dave. Two thumbs up for Dave!

What a great experience with Earl at the Sanford Ashley today!

Robin did amazing as our sales rep. Answered all our questions and was super patient, especially with our little one.

Robin, Earl were top notch. They spent lots of time and really helped us make an informed decision.

Super happy with my buying process. Nawal was wonderful to deal with and very knowledgeable about the products that would fit my specific needs.

Nawal was absolutely amazing and really helped us find our dream couch.

Nahid assisted me with my furniture purchase. She was very patient and took the time to make sure I was satisfied with my purchase. She did was able to help me get to a price that was suitable for me. I purchased a mirror that was on clearance and David assisted me with putting it in my car. Thanks again to the team including the store manager Vik. I'm very satisfied with my purchase.

Robin has been the best sales person I've ever worked with. She was very knowledgeable and patient. Loved the way she treated my family and made my purchase experience very pleasant. Thank you Robin.

Nancy and RJ were so helpful It was actually a lot of fun ☺️ Super impressed with your store I will definitely be back

Shout out to David, he went beyond and above to help us to find what we need.he is so pleasant. Definitely go back to Ashleys for more furnitures 🙏keep up your hard work David, you are awesome.

Robin was so helpful in figuring out our furniture options.

Earl gave us fantastic service helping us with the choice of our new bedroom set in an extremely helpful and friendly manner. Five stars all the way!

What a beautiful store and the most amazing sales people! Ask for Aquarius she is amazing!!

Beautiful store and Aquarius was so helpful!! Absolutely ask for her!!

Leslie was amazing and helped us pick out the perfect pieces for our home! Thank you Leslie for making this process so seemless and fast!

Leslie was great

Leslie was a pleasure to work with. Very helpful and patient throughout the process. She made sure we knew all options to make the best decision. Appreciate a great experience.

Great experience with Earl! Thank you for taking the time w us.

Nancy did a great job selling us a couch

Just bought a bedroom set from Aquarius. Amazing customer service!

Absolutely a Wonderful experience! My first time into the store. RJ was extremely helpful and took his time to show me what I was looking for. I'm very happy with his service and will come back!

Nancy was amazing! She took her time helping me pick out furniture for my son's room. There was never any pressure and a good experience.

The service was quick and Leslie and Vik were very friendly. I was completely impressed with their professionalism and customer service. I was so impressed with the customer service I received at this company. The team was very friendly and helpful, and they went above and beyond to make sure I was satisfied. Would definitely recommend to others!

Narwal was fantastic. She was the best

Nancy was very helpful and patient with me while I was trying to make a decision!

We came in looking for Aquarius because we worked with her in the past and she's awesome! She took her time with us and we feel like we've finally found the perfect mattress for us! If you're looking for anything furniture, look Aquarius up, you'll be glad you did!!!

Nadal B was very nice!

Leslie was the perfect salesperson. Not pushy at all. Answered all questions. Explained options for financial payments. Didn’t push for items not needed.

Great experience with David since I first got into he store great communication help us with financing definitely will be back thanks 🙏

Aquarius is the absolute best. She is extremely courteous and knowledgeable. She pays attention to my needs and has outstanding follow up. I make sure I ask for her every time I shop at Ashley. Extremely satisfied !!

Came in today to get a new living room set. Nancy was fantastic and gave us the space we needed to check out everything!

You must work with Leslie!! She was friendly, patient, dedicated to quality service, and had a match for every piece! She was always there to see what we were interested but never hovered! A wonderful experience from entry to exit! Thank you, Leslie! - The blue sofa family.

I had the best customer service for young lady named Aquarius! Always with a smile!!!!

Great shopping experience and selection, poor delivery, customer service and communication. Had to be rescheduled 3 times for delivery and when it was delivered person knocked item off wall and broke it. Didn’t say anything when it happened. Other person said something when they were done because he saw water on the floor from where the item fell in dog bowl, took a picture and left said nothing. Didn’t install the anti skid pads on the couch feet. Called about both customer service said tech had to come out to house to see couch to verify not assembled fully and couldn’t mail the pieces. Tech shows up did not get the promised notification with time frame 24-48 hours before, no one is home says in email will wait till 12:43pm, while on phone with customer service he leaves at 12:40pm as I’m telling the rep I’ll have neighbor let him in as I was 30 minutes away. She was unable to reach him and had to reschedule.

Aquarius was so amazing and helped me find the perfect couch! Great location and very helpful staff

I went to the Ashley furniture in Sanford . Aquarius provided great customer service.. Well done customers first !! Thank you Aquarius for your time and patient’s .

Nawal was a great help who we used in the past we have had previous experience with her and she came through and got us just what we needed again..

We were very impressed with Aquarius Green with her knowledge and her friendly customer relations. She was excellent. We would highly recommend her to anyone. The purchase of our bedroom set went smooth and easy thanks to her expertise. Stan and Cheryl Misiaszek

I just went with my friend to Ashley store in sanford. The store has amazing collection and our advisor was Earl Innis. Omg he was such a sweet person, he cleared all our doubts for half an hour. Will definitely buy more stuff from this store in future.

David was very helpful and friendly. We were able to find and purchase exactly what we needed.

David was very patient while I shopped for a couple of rooms. My check out was quick and efficient. Thanks again for all your help.

I had the best experience buying my furniture at Ashley with Leslie! Would highly recommend her she was incredibly knowledgeable and was so helpful. I will definitely be coming back :)

Robin was an extraordinary sales agent. Very informative with all the items in the store. She was patient with us when it comes to deciding the best furniture for us. Friendly and approachable. Professional When dealing with clients needs.

Fantastic sales agent. Deserved 5 star

Nawal B was amazing very friendly and helped out a great deal with the purchase of our new bed, we purchased one and found one we liked more so we did an exchange and she was able to help us without a full refund and just paying the difference thank you for your help.

David was patient, not overwhelming, explained everything, and made my beautiful fiancé so comfortable. Lucky to have a guy like that working for Ashley.

RJ Carter did a fantastic job and was very attentive to our needs! We are going to buy from him again!

Leslie was so helpful and really went above and beyond to help

Great experience. David did an amazing job explaining the process and helped us design our new sectional, we appreciate it so much!

Robin was very attentive and extremely helpful. 5 out of 5 highly recommend. 👍

Robin was fantastic and super helpful with finding our sons bed set and living room set

Leslie has been amazing & made our experience fast and easy. She is very informative and helpful. Happy with our trip to Ashley’s!

Robin was absolutely amazing, helping with every option we looked at, color and component options! So pleasant to work with. I will only deal with her for future trips to Ashley. When signing paperwork I was incentivized to make yet another purchase. $7k in sales with just me today! Go Robin.

Robin was super helpful today! She was able to easily answer any questions that we had and even offered refreshing water during our visit! :) Thanks Robin

Great experience with Leslie purchasing our new living room furniture. Very patient and informative.

Aquarius was very knowledgeable and helpful. I would definitely recommend working with her.

Robin was awesome. Low pressure and very helpful.

Nancy was my sales associate and did a phenomenal job with assisting myself and my daughter whom was on the phone at the time. None the less we scowered the entire to find exactly what I was looking for in my sitting room. Thanks again Nancy See ya tomorrow

Nawal B was fantastic and a pleasure.

Please don't get fooled into the extended warranty. Bought a sectional couch from them and was sold on the extended warranty. they told me "you can stick a knife in the cushion and it will be covered" biggest bunch of BS! The seem is splitting on the cushion, you would think that is covered, sorry I am out of luck. Scam artist! Beware!

Great deals and friendly staff

Nawal was amazing. She answered every question and concern we had without judgement and was knowledgeable of the different materials.

Robin provided great service and no high pressure which I look for when shopping for furniture. She was nearby to answer questions but never pushy!! Love that!’ Go see Robin at Ashley Sanford!!

Excellent customer service. Very professional and knowledgeable on what we were looking for. We are thoroughly satisfied and highly recommend Robin

Amazing experience Nancy assisted with our purchase. She was very accommodating.Great customer service !!

Nawal was sweet and helpful!

Nancy was so fantastic and was very patient with us for a business furniture purchase. We loved that she wasn’t pushy and she even informed us of an upcoming sale so we could get the best deal. We are very pleased with the service!

Best experience here at Ashley Furniture! Went to rooms to go first and it was the worst experience but went to Ashley and I hope you guys come here first don’t waste your time going anywhere else!

Aquarius is the best!! Thank you for your help!! ☺️

RJ was great, no pressure just helped us find the perfect living room set for us!

5 stars for Aquarius! She was awesome at informing us about the living room set we were looking for but also was respectful of our space. We had a great experience with her!

Nawal did a great job she was friendly and professional and her product knowledge was great!!!!!

Nawał was so great to work with. She was very accommodating and patient. We had a great buying experience.

Leslie was very kind and helpful!

Robin helped us pick out a mattress and a bedroom set. She was very kind and informative. I'd definitely want her assistance again next time.

Robin is such a great helper!

Leslie was awesome. Great Experience. In and out in less than 20 minutes

Nancy was very helpful and answered all of my questions! Will be back

Aquarius was great. Came into the ashley store in sanford to get mattress and she was patient and very knowledgeable.

Visited Ashley’s furniture in Sanford looking for a pull out couch! Aquarius was super helpful and kind. So happy to be leaving today with what I was looking for :) Thank you, Aquarius!!!

Aquarius at Sanford was great, this location deserves 5 stars hands down.

Aquarius at the Sanford location helped us find the perfect couch! She was so helpful!

Vik and Earl totally hooked me up with the best pillows!! Chronic neck and back pain I am finally going to sleep like a baby. Temperpedic prolo and balance cuddle curve both zero 0. Thank you. RJ

Amazing customer service, very nice employees Vik and Earl were great

Aquarius was wonderful, just didn’t have a sectional that would fit my needs.

They sell damaged furniture! I purchased a sleeper sofa. Received a damaged sleeper sofa. Scheduled a tech to come repair it. The appointment was rescheduled due to tech being over booked. That says it all, if your tech is over booked, how much damaged furniture are you selling? On top of that the foam they call a mattress had mold underneath it. Fooled me once, never again!!!

Earl Innis was great helping us find a bed set

Robin was very helpful and patient with us as we made the choice of which furniture to pick. Will definitely ask for her again.

Nawal B was absolutely fabulous! She was extremely patient as we literally sat on every couch in the showroom. Great experience.

RJ was great! 👍🏼

Great furniture and amazing service from Robin Martin! Very knowledgeable and kind person!

Nawal was very helpful in finding us a new couch for our home. She was extremely attentive to our needs, highly professional, and friendly. Very excited for our new sectional for our home.

I order a sectional couch today from Ashley Furniture and Nawal the sales representative was so helpful and courteous and so patient with me, thank you Nawal for your help!

Subject: Thank You for Exceptional Customer Service! Aquarius, I hope this message finds you well. I wanted to take a moment to express my sincere gratitude for the outstanding customer service I received at Ashley Furniture today! You went above and beyond to assist me, and I truly appreciate the effort and care that was taken to ensure my experience was exceptional. From the moment I walked in, I felt welcomed and valued. The knowledge and friendliness of your staff made a significant difference in my shopping experience. It's clear that you prioritize customer satisfaction, and it certainly shows! Thank you once again for your dedication to providing such excellent service. I look forward to visiting again in the future and will happily recommend YOU at the Ashley Furniture to my friends and family!!!

Nancy was very helpful and knowledgeable. I felt like she really listened. Wasn’t planning on buying as much as I did, but there is lots of things to choose from.

I just went to the Ashley furniture store in Sanford and had the best experience! Robin greeted me at the door and listened to what I needed. She led me through the beautiful showroom and let me try out couches that were in my category and price range. We found the perfect one and then found end tables that were so cute. Then on to the adjustable beds! Wow it was so much fun! Robin was so nice and knowledgeable and made it so much fun. She walked me through all the choices and helped me make the best selections for my needs! What a great experience! Robin really makes you feel welcomed and taken care of. I really recommend Robin and Ashley Furniture! They are a perfect combination! Thanks Robin! I will definitely come back to you for any future furniture needs!😀 And I will recommend you to my family and friends!

Robin was very professional and persistent. She was extremely helpful. Thank you Robin

Great experience with Nawal at Ashley Homestore in Sanford. She was exceptionally nice, knew the inventory and made the purchasing process smooth and with no pressure to buy more. Would recommend her as a sales specialist to ask for if you find yourself in the market for new furniture.

We had an amazing experience at Ashley Furniture. Robin and Leslie were extremely helpful and we can’t wait to get our new family room furniture delivered.

Earl at the Sanford location was wonderful help! He made everything simple and I am happy with my new Temperpedic bed!

Bought my so called leather couch 2 years ago for 5k. Within 6 months after cleaning with leather cleaner and conditioner the brown color is wiping off and it's white. Called and no answer at the store phone just rings. Went to the store asked for a manager. He gave me a email and number fur warranty. Sent them pictures as requested. They said they would not cover it. 2 months later a bracket of the recliner portion snapped could not get ahold of anybody.. I'm being told the couch is not leather by a local interior fab shop and I literally had to fab a bracket so it can recline.. I strongly recommend not shopping there as for a 5k couch is not was said to be. They lied and cheated me out of a warranty.

Nancy Rivera was very welcoming since we walked in. Love that she is bilingual and was to help us. Very detailed and knowledgable. A must keep. Been buying here for years and will always be our #1 go to. Thank you

Loved working with Leslie! She was extremely patient, responsive, and accommodating. Look forward to working with her again :)

Aquarius went out of her way to find the perfect set to meet our space needs. She was great! Highy recommend!

I bought a kestrel sofa, it’s excellent and Robin given all details about the sofa. It’s great to buy a sofa in Ashley

Nancy was amazing! She was so friendly, helpful, personable and truly made shopping a pleasure at Ashley Furniture! We will most definitely be back to furnish the rest of our home! Thank you Nancy! -Laurie and Mark

Robin was very helpful and showed patience during this process. I am very pleased with the customer support I received and will be back. UPDATE: Unfortunately that was the extent of my positive experience. A week later we were called and told one of the items from 1 of the 2 bedroom sets we purchased was on back order. Not a big deal. The day we were scheduled to receive our 2 bedroom sets we received a call an hour before delivery that another piece would not be delivered. When the delivery arrived it was a total of 4 pieces including my daughters bed that did not arrive. I called the store numerous times and never heard back from anyone. I also called corporate a few times and they also attempted to contact the manager of the store to no avail. Customer service told me they would contact the store manager so he could contact me. It has been over 2 weeks and I still have not heard from anyone. The 4 pieces eventually arrived 8 days after the initial scheduled delivery. If I was told prior to an hour before delivery about all the pieces missing I would not be upset. But to be called an hour before the scheduled delivery about another missing piece to later see it was more pieces was very frustrating. I went to Rooms To Go for my living room and dining room furniture and 4 days later All the furniture arrived with no issues. Definitely not coming back

David made my experience at Ashley a breeze will definitely be coming back to him for more of my furniture needs in the future!

Nahid and Robin were absolutely amazing to work with. I would highly working with both of them! Thank you to the both of them.

Leslie was amazing to work with! She wasn’t pushy and gave us our space to roam and look around. She was close by if we had any questions, but she did not stand on top of you the whole time.

Earl is the best! We came back from him helping us back in November and he helped me out so we had to come back. He’s amazing and super helpful!!!

As a college student it can be difficult to find a balance between quality and affordability. Entering the store I was greeted warmly by a salesperson named Nawal. Not only was she extremely kind and helpful, but she was also very understanding of the situation. She put a great amount of thought and effort into helping me find the perfect set for my needs. To say I was happy with the service is an understatement. Excellent customer service, can’t recommend her enough.

I went to Ashley’s in Sanford to look for furniture for my new house which hasn’t closed yet. I was fortunate to have an amazing sales person named Nahid to help me decide what furnitures would look good based on the pictures I showed her. At first I told her what I wanted and how my house looked like and she thought quickly about some of my suggestions, even though were good, she gave me better ideas and after I showed her the pictures, Nahid showed me the furnitures she was talking about and suggested in what way to arrange them, it all made sense and I couldn’t be happier. I loved her eye for detail and her knowledge of the furnitures so I told her I will be back once the house closes which is soon and want to only work with her. This was the best experience I have ever had shopping around for furniture. Nahid deserves more than five stars.

Nahid was wonderful and very helpful

Had a wonderful shopping experience with Nawal at the Sanford Store. Nawal was very helpful and helped us choose a very comfortable- sturdy sofa. Will definitely be back to shop with Nawal.

Nahid was excellent! Attention to detail, did not push me to buy anything and went over every option including color and even moved around furniture in the store to help me vision everything correctly. I highly recommend Nahid and Ashley furniture.

Today my wife and I went in and was helped by Leslie. She did an excellent job showing us what we were looking for but also let us look for ourselves which we love. Was really happy with her service.

Nawal was Amazing, respectable & patient. Very friendly & informative .

Just bought our couch from Sanford Ashley Furniture with Miss Robin! She was the perfect balance of helpful, while giving us time and space to make our decision. Easy in and out with all of the information we needed! Thanks, Robin!

Nancy helped us purchase our furniture and she was very pleasant. She had great customer service. I recommend this location for your home purchases.

She was very polite and a wonderful person,her name is robin

Leslie at the Sanford location is AMAZING ❤️ she had tremendous patience with me and made sure I got the best deal ♥️ I chose to make my purchase with Ashleys because of Leslie ♥️

We got a new couch and ottoman from Nawal today and she was absolutely amazing! Great customer service and was so kind to us and our small children. Definitely recommend Nawal!

Robin Martin helped Patsy and her mom find the perfect mattress. Wonderful service! Great place!

We had a great experience today at Ashley! Nahid was very friendly and helpful and discussed all of our color option with our new living room set. The finance steps were very easy and we got approved in minutes.

Earl and David at the Sanford Store. Were super. Very professional.

Leslie and robin are so amazing! Can’t wait to enjoy our new furniture!

Robin was helpful without being suffocating like some furniture sales people are.

Leslie was great to work with! Definitely recommend her and the store for quality and attractive furniture. 😀

Great customer service! Leslie answered all my question over the phone a few days before I made it to the store. Robin picked up then and finalized the purchase in person.

Nawal Mrabi was very helpfule and patient with us! Great service!

Nahid great saler agent at ashley Sandord FL I recommend her 100% she is the best .

Nahid great customers service she the best I recommend her 100% at Ashley Sanford FL .

Leslie was very helpful!

Robin she is a great salesperson, she gave me enough time to make my choice and decide on the best dining room.

We stopped on 7/2/24 looking for a bedroom set and associate Nancy to show us all the selection available we did find what we need it thanks to Nancy and the great customer service she provided to us we will definitely be back in the future thank you Nancy.

We are there to buy sofa set up and Nawal helped us from her heart because we are so confused with so many sofas in the store we almost bought a sofa set and then we liked a different one and told Nawal about it she was so humble and down to earth not even get frustrated a single time on her face I seen so many people in the stores working throughout my 20+years in USA but definitely she is a dream salesperson to have in store thank you so much NAWAL for helping us finishing our purchase of sofa set

Thanks for helping pick out the best bedroom suite for my son! ♥️

We entered the store with the intention of finding furniture for our new condo. After browsing for a few minutes, Robin welcomed us warmly. She was friendly and allowed us the time to explore before approaching us for any questions. Meeting Robin turned out to be a great experience; she was not only delightful to chat with but also very diligent in ensuring we didn't miss anything of interest. Robin attentively listened to our requirements and skillfully guided us to furniture that perfectly matched our needs. If you're visiting Ashley Furniture in Sanford, seek out Robin – she made our visit exceptional!

Leslie was fantastic! She worked with us while we were planning out furniture for our new house a few months ahead of when we needed the furniture to be delivered. She even helped us when they were discontinuing our mattress to make sure we still got the one we wanted. Excited to get our furniture!

Nawal Mrabi is awesome and knowledgeable. Will buy from her again!!!!!

Robyn was so patient with my indecisiveness. She was very friendly and helpful in finding the right tv stand for me

After looking for a sofa and loveseat for what seemed forever, Nawal was very helpful and patient in our new purchase. So if your looking for a salesperson who is not pushy and is very helpful ask for Nawal!!

Nahid provided us with a lovely experience. She was quite helpful and patient

Robin m is awesome 👌

Robin was so nice and helpful regarding our purchase today. Everything was quick and went smoothly. My family and I appreciate it!

Nancy was wonderful to work with. She answered all our questions and made a sale!!

Great service

I shopped at this Ashley’s with my husband and we were immediately yet subtly greeted by Earl. He was polite, gave us some information on current sales/promotions and let us browse leisurely. We ended up finding a sectional we loved but needed to think on. The next day I returned to purchase the “Larce” Sectional and I was greeted by Nahid. She was super sweet and helped me along the process answering all my questions. I am so happy to have purchased at this location with such amazing employees. We are so excited for our new sectional not only were we able to configure it to fit in our small living room but it’s also a performance fabric!

Amazing sales rep. Helped from start to finish. Great experience. Robyn was PHENOMINAL!

Great selection, good quality, friendly sales rep. Aquarius was wonderful!

Robin was very helpful.

Very helpful and efficient.

Robin, was very informative and helpful, super friendly. Walked us thru the process, answered all our questions. Helped us to make the best decision. We definitely had the best experience

Leslie was great and very knowledgeable. Great experience.

Great experience. We purchased furniture from this store in April 2023 and yesterday. Nahid was very helpful on both occassions. Good prices, good furniture and great customer service.

Our salesperson Robin was an amazing help! From helping to price out different furniture pieces to completing the finance approval and sales process, she was friendly, professional and made our experience effortless!!

Exceptional service and attention from our salesperson, Aquarius. She was great!!

Had a great experience thanks to Robin. She was very attentive and kind!

Leslie was wonderful. Made our experience enjoyable. Highly recommend.

Robin did a great job and so happy to have someone so helpful!

Nahid was awesome. Thanks so much !

earl was great

Many choices! Good price! Quick shipping as well ! pretty impressive .

Nancy was so helpful!

Outstanding Service David went above and beyond to meet my needs and expectations when shopping at Ashley's 2nd time around.

Ashley store in Sanford Florida. Mister Earl super cool and nice guy. He help me and my wife to pick the right sofa. Thank you Mister Earl.

Sanford Ashley store. Mister Earl super nice and patience guy. Very helpful and helping in decisions to made. Thank you Earl

Earl is the man! Greate customer service.

I received awesome service at this location. Nancy was extremely helpful and made sure I did not miss a deal. I will definitely be coming back here for any future furniture purchases.

My wife and I generally get any new furniture from here. The prices are reasonable and have been happy withthe quality of the furniture we have purchased in the past. Earl was our most recent assistant in our purchase. The process was easy and without any pressure.

Aquarius is super helpful, knowledgeable and patient!!

Robin was great from the moment we arrived at the store. she was so attentive to ensure we had everything we need. Looking forward to our delivery,

I worked with Robin today and she was extremely helpful. She did not hover as I was sitting on all the various couches, but made sure I was helped if needed. I always keep coming back to Ashley Furniture :)

Ask for Nancy. She is informative and efficient.

Robin Martin is truly amazing. She took care of me from the first second I walked in the door. I truly appreciate her professionalism and caring attitude in helping me decide what was best for me. I wish I could put 6 stars!

Aquarius was great. She found just what I was looking for.She’s very friendly, and very helpful.

Aquarius Green was great! She offered some helpful suggestions.

Sales person Leslie did a great job on selling us recliner sofa. She had a lot of patience and we really enjoyed her company and making this transaction is successful one I highly recommend Ashley stores.

Nawal B. is the most kind, honest and trustworthy salesperson I have ever encountered. I came in after moving all day and looked a mess, she greeted me as if I looked like a million bucks it didn’t matter to her she treated me exceptionally well. That to me was so impressive. She has forever gained me as a customer for life. Thank you Nawal!! Your eternal customer, Marilyn Roman.

Went to Ashley Furniture in Sanford today, Robin Martin was super helpful and patient with us when we went looking for 2 bedroom sets and a new dining room table set. She was awesome and so sweet. Definitely appreciated her.

Amazing experience!! Nancy was wonderful and helped us out on an awesome couch!

Thanks Nancy you did a great job!

Nahid was so much help on today’s shopping trip! She made sure we had all of the furniture we wanted in stock and available on the day we needed it! Amazing store with amazing service

Leslie was Amazing! Very attentive but respected our space. She knew how to answer all the questions I had and made the process easy!

Miss Green was very helpful. The store is beautiful and fully stock with countless options.

Nahid was great! She was very attentive and helped us find exactly what we needed.

Nancy helped us find exactly what we needed and was very cordial and polite. Very much recommend this Ashley’s!!

Leslie was quick and amazing to work with, thank you very much!

Robin was awesome she was very helpful I would highly recommend her.

Robin was very kind and patient with me and my fiancée when choosing our first couch together. I recommend her to steer you towards the right choice for your home!

Went in with my fiancé yesterday. Idk how anyone could possibly make a decision with a sales guy barking at you every five minutes. I genuinely want to buy something but I can’t do anything with a salesperson making us feel uncomfortable.

This was my very first time shopping at Ashley and I had a great experience at this store. I came in wanting to see specific items I had seen on the web and as soon as I arrived Nawal B. greeted me and showed me the exact items I was looking for alongside other similar recommendations. She was very professional, attentive, friendly and knowledgeable. She was with me every step of the way until I finally decided to make the purchase.

David was kind and friendly and really listened to our needs; let us explore and try it all. Got a great deal on 2 mattresses & frames!! Store is clean, bright, and has great selections!

Nawal is the best employee and she deserve nothing but five stars super helpful and She gave us best deals plus she take care of us a lot definitely recommend her

Nawal served us today she was great and helpful and super nice and She’s very patient definitely five stars

Nawal was the best customer seriver ever she was very helpful and she gave us a great deal and she went above and beyond for us. We had gotten the whole house furniture and she was super helpful. Recommend her.

Had a great experience today. RJ Carter helped us and was extremely helpful and patient as we tried to make up our mind. He was attentive and not pushy. The store had a great selection. I’d recommend for sure.

Nancy was so helpful, patient and kind. Store is well stocked and clean.

Had a great experience buying our couches. Ask for Aquarius. She’s the best. We looked at different options and she helped us settle on the one that would work best for our space.

Nice furniture, reasonable prices, just didn't find anything that fit our style.

After having just moved to Florida (about an hour away from Sanford) we got to the store approximately 20 minutes before closing. We had anticipated only looking at the bedroom and patio furniture I had spotted during an earlier visit to the store. However, we decided to ask if we had time to purchase the bedroom suite. They said, “Of course!”, and that we could go ahead and purchase the patio furniture if we wanted to (we were doing two methods of payment). Anyway, because of an issue with our financing account (because of our new Florida drivers license), it took almost two hours. Those wonderful ladies stayed until almost 10:00pm to get us taken care! They were amazing! Exhausted, but amazing! Thank you ladies!!!

Our advisor, Robin, was so great! Very friendly and knowledgeable, she helped us with the info we need about mattress. Definitely we will be back!

Nancy was so friendly and knowledgeable about the furniture I was looking into. She made the process easy and was looking out for my best interest. Thank you Nancy!

Nancy did a fantastic job on the service & information when buying a bed frame. Cannot recommend any higher!

Nawal B is amazing!! Very helpful and friendly. Nawal made our shopping experience very pleasant. Thank you Nawal!!😊😊

Nawal provided an excellent customer experience for me and my kids, she is very professional and patient. I would not hesitate to go back to the Ashley store in Sanford and conduct business again with Nawal.

Nawal was very helpful and made the process to buy a couch easy! We’re excited for our new couch!

I have used Nahid from the Sanford,FL store for 2 years when I moved to FL. She is so professional, has fierce product knowledge and she always makes me happy with my sale. I recommend if you need any furnishings, ask for her at that location. She will jump through hoops to please you. I assure you !

The sales people went above and beyond to answer the questions we had. Thank you

Overall is a was a pretty good experience - we liked our salesperson. We are not certain we received all the discounts we should have, as the only special we got was one to upgrade a mattress, and if we did, we would get free delivery, which then turned into $100 delivery, so the calculated risk of throwing that on us came really close to costing the sale. But, my wife really liked the couch, so we pulled the trigger. It did cost the sale on other and future purchases - we left the store and went to Hudson's and Adjective and spent about $5K in each that day. Moving forward, we still need bar stools, bar cabinet, guest bedroom furniture, master bedroom chair and several other pieces, but we'll shop around more. The manager's decision to throw on the $100 delivery really didn't sit well with us. It's not that we're dissatisfied with the Ashley's experience, but it wasn't the best either. Having shopped around for furniture for the past month or two, I would say Ashley's is a B-, similar to a Rooms to Go.

Leslie was very professional and helpful with us today! She helped us picked out the perfect mattress for our teen boys! I definitely recommend coming to Ashley’s and having her help you in all your needs! 🙌🏼

We went in looking for a dresser for our daughter at Ashley Furniture in Sanford. Robin was our person who helped us. We ended up with a dresser and two cute accent chairs in pink! She was very friendly, professional and took care of our needs quickly and efficiently. Thank you Robin!

Nahid was the best sales woman. She was very kind and intuitive with our needs. We have an uncommon square footage in our home for our living room and bedroom. Nahid found our new addition to our home. The experience was very rewarding. I highly recommend coming into visit and speak with nahid.

Aquarius was super helpful! We were able to find our dream sofa here with her help.

Nawal B was so amazing from the moment we arrived at the store. She was so kind by coming and opening the door for my mother. From there she came and checked on us while we were looking at beds for my son. After selecting a bed we went and looked at some couches. From beginning to end she was so attentive to ensure we had everything we need. Looking forward to our delivery!! Thank you again Ashley Home Store for such a great selection.

Robin was ABSOLUTELY amazing! Kind, patient, and friendly. We will definitely be back!

Aquarius was an excellent and professional associate. Great selection of furniture at a reasonable price.

We have been long time Ashley furniture customers and will continue to be! We had a great experience today buying a sectional at Ashley. Robin was great to work with. She is very friendly, knowledgeable and patient. Answered all our questions and helped us get the best deal. We will be coming back!

Our sales person Aquarius was so helpful and nice. Great service!

Go see Aquarius, at the Sanford Location. Just got a beautiful living set today. Great service, she rembered my name from a previous visit and she made it easy to do business.

Got a great deal on beautiful furniture. Big thanks to Aquarius for all of her help!

We had the pleasure of having Leslie help us with our shopping today and couldn’t be more satisfied with her patience, assistance and kindness! Super satisfied with my experience and never felt overwhelmed as Leslie was there to answer any question that popped up. Left with a brand new couch and faith restored that furniture shopping doesn’t have to be stressful! Thank you Leslie!!!

I've shop at Ashley's for a number of years always pleased furniture & the people are so helpful but there's one person I would like to give gratitude to that's the lady that greet u as u come in great big personality just love her name is Nahid she honors ur store pls let her know . She does a outstanding job.

Nahid did a fabulous job today we loved her and our new patio furniture

Great experience with Leslie. Her attention was amazing! Ask for her if you want good advise and not feel rush or pressured to buy. Thanks Leslie!

Nahid was very helpful and got me a great deal with 0% financing on our sofa and chair!

Aquarius was phenomenal and a joy to work with! She helped with measuring and finding matching pieces. I highly recommend her! She was so helpful. Ask for her when you go.

David was very friendly and helpful. We enjoyed our experience at the store, feeling helped but not pressured.

Lovely store. Picked out what I needed easily from a nice selection and Leslie made the whole experience very pleasant and enjoyable.

I went to Ashley’s furniture in Sanford Fl and the David was so kind. He helped me with everything I needed to find at the time and helped me stay within my budget! Thank you David and Thank you Ashely’s furniture my place looks great!

Nawal was amazing! If you are going to buy some furniture, ask for her! Thank you Nawal for all your help.

Nahid was very kind and patient with us! She helped us find a dinning table that we love and fit our budget.

Robin was so helpful & patient with me as I looked for couches and furniture for my living room. She made a tedious process feel calm & welcoming!

Nahid was absolutely amazing to work with and helped me meet my home needs, Rj was a good great atmosphere to be in :)

Nahid at Ashley is fantastic and makes everything so easy.

Leslie was great, so knowledgeable and friendly. Easy to do business with.

Nawal was so patient. I appreciated her help with getting furniture for our new apartment. Thank you!

Highly recommend to stay away from Ashley stores, poor customer service support , bad communication with customers. Sadly they don’t have good quality furniture anymore.

Came in to buy a dining room table. Robin was great. Helpful in every way.

Great experience with Earl. He is accomodating and answers all our questions.

Earl was amazing!!! He allowed us to view the store at our own pace & kept checking back with us to see if we had questions. I would come back and see him any time I needed furniture!!

Nawal B was wonderful, informative, and so helpful. She made buying our sofa and coffee table a breeze!

Nahid was wonderful and knowledgeable about mattresses and gave us a good deal. Always smiling and polite.

Robin helped us find the bed frame we were looking for with it even not being in the store! We showed her the one we were wanting and she showed us one very similar to give us an idea of the one we wanted. She definitely made purchasing the bed frame easy.

Had a fantastic service from Robin highly recommend coming to see her at the Ashely location in Sanford FL

I came in to check out sleeper sofas and mattresses. Nancy helped me and took the time to show me all options. Need to bring husband by to look at. Very good customer service!

Nasal, was very helpful and knowledgeable at her job

Greeting me like the Dawn, Aquarius amazed me with her wonderful persona and customer service. I asked about a particular style chair - the nearby floor salesman said they didn't carry it. As the sales associate and I continued talking, Aquarius searched and found the style chair on Amazon, and showed it to me. That's first rate customer service!

Leslie, our sales representative, was absolutely amazing!! She was so kind to us while we were trying to decide between couches. She moved around furniture to help us better visualize our living room and even stayed late for our purchasing process. We are so excited for our new living room set (also, I would highly recommend the protection plan)!

Leslie was so helpful today! Great experience while we looked for some new home items.

David was a huge help and was great to work with!

Nahid was extremely helpful and attentive. We had a great experience shopping with her.

David Nieves did a great job.

RJ was awesome

Leslie was super responsive and helpful!

My service with Nawal B was very polite. She was patient with me moving around the store looking at different furniture and took her time making sure I was satisfied. Would definitely refer others to her customer service

I recently purchased a lyft recliner from this store and the person who helped me, Nahid, was amazing. She was so helpful and personable that I felt like I was working with a friend. She was so knowledgeable I didn't hesitate to purchase the chair and she worked everything out for me. It is a great store and I'll be returning for more furniture from them. Nahid, thank you so much for all your help and kindness. You went above and beyond. She's awesome.

Purchased a bedroom set and couches from David at Ashley Furniture and was very pleased with the customer service he provided. Was very helpful and knowledgeable about all sets in the store and also offered some great financing options. Thanks again, man!

Earl was great ! Very knowledgeable on everything we needed and an extremely kind soul !

Thanks for the help and attention Earl Innis. He's a great salesman.

(Translated by Google) Earl innis the best in sales ✌🏼😁😁 (Original) Earl innis el mejor en ventas ✌🏼😁😁