Ashley Store | Sarasota, FL 34231

Pat was great- very helpful And kind. Not pushy at all.

This store has great customer service! I moved to the east coast of Florida but still do my business with the Sarasota store because they are absolutely amazing. They must have a great leader

Walked into the showroom with just the intention of looking around to get some ideas of furniture to purchase in the future, but met Shonte when we arrived and she had the biggest smile and friendliest personality, and it was so refreshing to meet a salesperson that genuinely was cheerful and upbeat rather than the typical fake smile and low energy. We let her know we didn’t come for anything specifically, but had just moved into a new apartment and needed to get some ideas on how to furnish the space. She didn’t seem defeated by the answer as most salespeople get when they hear an objection, but rather suggested we take a look around to get some inspiration. After 7-10 minutes of browsing around, she checked in on us to see how our search was going, and it was great to be allowed to have some room to breathe and time for self-discovery without someone trying chaperoning you around. From there we provided her with the few furniture items we knew we needed to get to furnish the apartment, and the dimensions of the space, and she was able to provide some educated suggestions. While the checkout process and financing took a while, it was a great experience because of who we were working with. When I asked how long she’d been with Ashley, it was a surprise when she said she was coming up on her 90 days there. With her positive energy and bubbly personality, she will run circles around those with years of sales experience under their belts. From one salesperson to another, fantastic job Shonte!

This is the worst place to buy furniture from. Deliveries are never on time, when they deliver the items are damaged or wrong. Their customer service is based outside the USA with people who have no clue what’s going on. There’s much better place to spend your money for furniture than Ashley’s!!!

We found just what we wanted and the piece was delivered in a few days. We are pleased.

Had to call and place my order, John was great. I was able to order my items and have them delivered, all in the same week.

Great experience. Wish they would have offered shipping of clearance item, even if it was at a price, so I did not have to handle it through a third party.

The sales person Clayton was great but furniture on the showroom floor seemed expensive for the quality & workmanship.