Ashley HomeStore Sarasota, FL

Ashley HomeStore Sarasota, FL


About the store

Here at the Ashley HomeStore in Sarasota, Florida we believe that your house is much more than just a dwelling. You’re creating a home filled with family and friends, and building life-long memories along the way! This is what inspires us to help you furnish and decorate your home with our unmatched customer service, top quality furniture, and great mattress selections at low prices . We have been your go-to furniture and mattress store in Sarasota since 2015. Our dedicated and experienced Store Manager, Basil Francis, has built a team that is committed to being your trusted home partner and they pride themselves on their selection and knowledge of furniture and mattresses. At the Sarasota, FL Ashley Furniture HomeStore, we are not only thankful to celebrate your home with you, but we are also dedicated to charitable work with the Hope to Dream Foundation. For those of you on a tight schedule, the best time to avoid the crowd is at mid-day, Monday through Friday. We look forward to being the furniture store that helps you fill your home with memories, and hope to see you soon!

Recent Reviews
4.3 Star Star Star Star Star
(805 reviews)
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Our sales person was excellent - no pressure.

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Great experience, great service by Jim

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I ordered a whole house of furniture for a vacation home from Sarasota store. It has been one delivery error after another. Through this process the Sarasota store manager and my salesman do not return my calls for assistance. When I do get ahold of the warehouse they say one thing and do another. They just can't get it right. I sure someone from Ashley that has authority to make this right would look up my account and reach out to fix the worst customer service I ever experienced. They were going to correct a delivery this morning so I had my sister go wait for them since I am not there now. They delivered the wrong furniture again. Not just once. The level of incompetence and disregard to make it right are mind blowing. I would give 0 stars if I could.

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I worked with Pia at the Sarasota store and she made my experience superior.

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I ordered my items on the phone and had to go to the store to pay because they won't except credit cards on the phone. Steven did the phone and Pia helped me in the store. Pia was delightful from greeting me till finishing up, making sure I understood everything.

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I went in with specifics on color, width, and depth for a loveseat for my studio. Becca came up with exactly what I had envisioned. She gave me laser-focused attention and was very pleasant to boot. The price was great.

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Very helpful and informative help

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Our Ashley rep, Julie August, was fantastic and made the furniture buying experience enjoyable and stress free. She was courteous to our style requests and showed us quality material for our kitchen, dining room, and master bedroom. Highly recommend visiting Ashley for their quality goods, reasonable pricing, sales, and high customer service employees.

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Terrible delivery experience. Do not shop here

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Mike the salesman was great and very knowledgeable

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Ok furniture store, some stuff is not great quality

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Ok furniture store, some stuff is not great quality

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After a 6 week wait on a loft bed purchase I was notified of an additional 3week delay. When walking in to the store to discuss, I learned of a several month delay because all the pieces were not ready. How on earth can you sell a product and not have pieces ready. Was this a test of who might be interested in your product? The same loft bed is selling for $300 more. Are the customers who purchased at the higher price getting orders fulfilled quicker? Sure does feel like it. I was awaiting a call today from the Sales Manager (Nabill) who unfortunately gave the dirty work to Associate Steve. There is a principal behind customer service. You have lost a customer. I have cancelled my order and will be going elsewhere. It’s unfortunate because I have purchased from Ashley multiple times in the past. It takes one poor experience for business to be lost.

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Christian the sales man was spectacular!

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My brother just bought a new house. Went here to shop for our furniture with my family , walking around for 50 mins . None of the staff want to help us , after 50 mins walking around finally 1 of the staff come to us and try to help us out .

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