Ashley HomeStore Sebring, FL 33870

Ashley Furniture Homestore... building your dreams one room at time for a lifetime of memories...

Amazing salesman! Awful customer service. One of our pieces were delivered scratched (understandable, it happens). We wanted to return it and now, it's been a nightmare! Our entertainment unit was also delivered without shelves. Customer service through the Sebring store has been terrible. After 3 days, I still have no idea where the shelves are to the tv unit and I've been on eternal hold with customer service headquarters. What I've learned through this whole experience: I have totally inconvenienced these people.

Went in to find a couch. Found one, spoke to first employee, what's the red strike through the price? Means it's 25% today. Okay. We decide to get it a few minutes later, "how will you be paying?" Credit? Oh that 25% is cash price only. Typical bait and switch. What's the point of having a sale if it's only for cash purchases? Walked out after being lied to then called a liar.

Well built furniture for the price,very helpful and friendly staff Was a pleasure to ship there,love our new couch and table set!

Associate was very patient and understanding and very helpful

Todd was great! He was very patient and provided awesome customer service!

Amazing people and prices to make you house a home with the right look,and the most knowledgeable staff about all mattress and bedding needs

We were assisted by Todd Snow and Maria Murillo they were excellent as well as their manager and staff at Ashley's in Sebring. Love our purchase.

I am pleased with your store everyone was very nice to me my sale was very nice .

TERRIBLE CUSTOMER SERVICE. I will never shop with them ever again after the way they just treated me. I bought a mattress two days ago. I immedicatly knew I didnt like it after the first night and wanted to exchange it. They wont let me. But the way they handled the situation was just wrong. They see I am getting upset (obviously Im gonna be upset, I just wasted $900 on a matress that I hate!) and instead of providing assistance, solutions, compassion, hell anything, even just trying to calm the situation... instead they were being completely rude and cold about it. I spent 7k in the last 8 months at this store. Have some respect for your customers!

This is one of the cleanest most beautiful stores I've visited! It's very obvious the staff takes great pride in their store! The staff is so friendly and I was greeted very warmly as soon as I walked through the door. I normally buy my furniture from other competitors but because of the amazing staff and the way I was treated, I'll never shop for furniture, lightening, or home decor anywhere else! It's so different to be greeted like family, especially when I'm shopping for my home!!! Thank you so much!!!

We were greeted when we entered the store but not pressured with a lot of questions. However Arianne gave us the space to wonder the store but she stepped in before we became overwhelmed! She listened to what we thought we wanted, she showed us what we thought we wanted, then she took us to what she knew would be the perfect fit for us! She was right! We love it! We will return to Ashley for all our furniture needs.

We were greeted when we entered the store but not pressured with a lot of questions. However Arianne gave us the space to wonder the store but she stepped in before we became overwhelmed! She listened to what we thought we wanted, she showed us what we thought we wanted, then she took us to what she knew would be the perfect fit for us! She was right! We love it! We will return to Ashley for all our furniture needs.

Tevin the sales person was good but store employees did not know how to do tax relief and did not have proper paperwork, manager did a work around. Delivery time is too long. I should have bought at Amazon, guicker and delivery within 3 days instead of 3 weeks. Will not shop there again.

The staff is very attentive; however, the selection seems to be somewhat limited. I guess that's due to the size of the store. I would rate them higher if their staff would tell you in advance which items are on sale throughout the store.