Ashley Store | Stuart, FL 34994

My special "thank you" to Mr. Roni for his time, service, knowledge and kindness. I strongly recommend you ask for him for any furniture purchase.

My sale rep was very polite and very nice and because of her i am going to recomend all my friends to come and see her Miss O. Thank you for your help ANNMARIE B.

Great service and sales people and nice furniture.

Hi Great costumer service

Ashly Furniture and City Furniture are my go to stores for all things furniture! Sales Associate, Kimberly, is amazing at helping you find just what you’re looking for. Kimberly knows the two stores very well (they’re connected in our area) and can navigate between them to locate the perfect pieces! Plus, she is knowledgeable on the sales and promotions and will keep your price point in mind. If you’re looking for well made furniture, this should be your first and only stop!

Roni Walcott is a great salesperson!

We received a excellent service.

As my wife and I walked in the store, we were greeted by Hibo with a big smile. I was looking for 3 items. A bedroom set, TV stand, and a Sleeper Sectional. Hibo was great! She helped us find exactly what we needed. The only negative experience I had was that when we were about to checkout, the system went down and had to come back the next day to checkout. Other than that everything was great. Definitely recommend Hibo.

Elsa was amazing, I looked around and made my decision in what I wanted and then I found Elsa, and we finished my transaction in less than 15 minutes and she was really nice the entire time! Thank you so much Elsa!

Had a great trip me shopping for furniture, everyone was very nice and helpful

Had a great experience the staff is super friendly and knowledgeable will definitely come back.

I went in July 4, 2024 and purchased six dining room chairs and three bar stools. I was informed they were in stock and could be delivered on July 6, 2024. Delivery day was the most outrageous event I have ever witness. The team showed up with three barstools one damaged and two bar stools not assembled properly (screws missing from the legs). The delivery guys took parts from the damaged chair to salvage the other two barstools. I was then told by customer service the six dining room chairs I ordered were on back order and that I should’ve been notified by the sales rep., to say I was outraged is an understatement. I had a Business dinner party planned for Sunday and no chairs for my guests, as I just moved into a newly constructed home. I called the store an requested to speak to a manager and the customer service rep told me the managers were all busy and would get back to me. Still waiting!! They scheduled the remaining items for delivery upon my return from my business travel. I have several issues with this company the sales rep states the items are in stock, the customer service department stated the chairs are back ordered and me as the customer do not have my chairs as agreed upon so it appears the customer service department is being honest and the sales team is out to make a sale. This is absolutely outrageous business behavior!! I don’t blame the delivery team, or the customer service department but I expect more from the District manager and cooperate ownership. I should’ve been given the opportunity to decide if I wanted to go elsewhere to purchase my furniture with it not being available as promised. This is the only location of Ashley y that I have ever had an issue. Again if my dining room chairs are in stock why don’t I have them, and why do I have to rent chairs for my dinner party?? Bottom line is I will never do business with them again nor will i recommend anyone to do business at this location of Ashley!! I will say the delivery team went above their normal duties to fix the two usable bar stools. Very Disappointed!!!

Elsa was very professional and help me to find what I needed

Julian provided me a great service! I will reccomend his service to my family and friends!

Delivery on time and everything I ordered was there. Dropped off and set up quickly.

I was extremely happy with the dinner table I bought yesterday. Mary was kind and helpful . Thank you for your attention! Be back ! Beautiful store.

Had a very easy going experience. Found exactly what we wanted. Chris Holland went above and beyond to make sure we had a great experience. Would recommend 100%.

Pleasant shopping experience and Elsa was so informative and helpful.

Lance was great and very understanding. He worked with us and never pushed us to purchase anything we didn’t want.

The staff was very nice and they help me to find my dinning room set ♥️🤗

Jennifer was my salesperson she was great she help pick the best mattress for bed and chairs beautiful Thank you so much

Edwin Restrepo The salesman it was very, very nice very patience very acknowledged excellent employee. What I don’t understand. Is the bedroom set I was looking on it was 4300 and some dollars. I just find the other site who sell the exactly same bedroom set from $2000 less. I think I should have a better price on Ashley store.

Excellent service and furniture, they took the time till we found what we liked at the best price 👍

Great salesman very knowledgeable, answer all the questions that we had

Had a positive experience purchasing an accessory at the Stuart location. Nice selection.

Miguel was very professional in helping me with my purchase. I will come back with future purchases.

Had a recliner in mind, and Shane gave us some options, we came away very happy with no hard sell. Great purchasing experience!!

-Understandable -King -Very Patient & - Knowledgeable

Hibo was great! She helped me find exactly what I wanted. She was so personable and friendly!

I’m very disappointed in Ashley’s for selling me 1 broken bar stool win my order of 4 barstools. I requested someone to come and repair it. When the repair man got there, he said the repair order indicated that the chair only needed to be painted and said the chair could not be fixed. Then I purchased $500+ in table arrangements and was promised delivery the next day. When the items were not delivered on time I called to inquire and was told the order indicated the items were picked up at the store which was error. The rep apologized for the error but they could not deliver the items until several days later which was too late as we were leaving town the next day, so I had to cancel the order and request a refund. The only good experience I’ve had with Ashley’s is the bedroom suit I purchased in Oct 2023. Everything after that has been one disappointment after another. Unfortunate for Ashley’s, we resorted to another furniture store to furnish the rest of our new home.

I used Ron Nottelus at City Furniture for furnishing my home and he was excellent to do business with. He was very knowledgeable about the stores inventory. He is the best .

Robert, my salesperson was extremely helpful. Explained everything!!!

Our salesman Rich Adams was awesome👍🏻 Can’t wait to get our amazing furniture!

Started out rough, ended great.

Devin is pleasant, he went above and beyond to see that I was to able to find something that was satisfying to me.

My sales man Roger is very knowledgeable and attentive

Edwin R was very nice and patient.

I recently had the pleasure of shopping at Ashley Store, and I cannot say enough good things about my experience. From the moment I walked in, I was greeted with a warm smile and attentive service. The staff went above and beyond to help me find exactly what I needed and were incredibly knowledgeable about their products. The quality of the products is outstanding. Each item I purchased exceeded my expectations in terms of craftsmanship and durability. It's clear that Ashley Store takes pride in offering only the best to their customers. What truly sets Ashley apart, however, is their exceptional customer service. Any questions or concerns I had were promptly addressed with patience and professionalism. It's rare to find a company that values their customers as much as Ashley Store does. I highly recommend Ashley to anyone looking for high-quality products and top-notch customer service. I will definitely be returning for future purchases! ***Sharon A. --- This review highlights both the quality of the products and the exceptional service provided by the company.

Mary made it very easy for me and my daughter to shop. She know exactly where to go to find the chairs I needed for my dining room. She’s an excellent salesman.

Proffesional and courteous

Great experience with Brian G and Lisa helping me to pick out all my home furnishings. Thank you for the great customer service !!! John

My experience with Ashley Store was very good,my salesperson was knowledgeable and experienced

Robin was very helpful

Hibo did a great job. SHE GREETED ME AS SOON AS I WALKED IN THE STORE AND ASSISTED ME WITH MY PURCHASE. Thanks

Great customer service

Great experience purchasing a new sofa!!

I Ordered my daughter Bedroom Set, the Willowton Collection with the Sleigh bed and foot board with panels, mirror with dresser, two nightstands and spoke to the most pleasant young lady Associate named Kimberly, from the Jensen Beach store. She went above and beyond helping me step-by-step and I’m so glad that she was the most caring, kindest professional associate I wish there more people like her, Kudos to Kimberly! And I can’t wait till next week when they deliver the bedroom set to us, were so excited 😆

Prompt courteous service. Sean took me to exactly what I was looking for. Took my information, next day in and out in record time!

Very attentive salesperson.

Ron was an excellent sales representative and helped us select the best loveseat and dining room set. Highly recommend Ashley Furniture.

Had an amazing experience today. Did not really know what I wanted for the bedroom. Kim Justine was incredible. Great great that when I l left I had what I needed and more. Thanks Kim. You are the best.

Had nothing but a pleasant time with all associated with Ashley furniture. From my beautiful piece of furniture, salesman Anthony mango & delivery team

Gary was our Sales person and he was very helpful

5 starts for Nicolas for always being so helpful. I've had him assist me in 2 separate orders over the last year, he is very helpful and goes above and beyond. As for the company both locations i've been to they do not budge on things that I feel would be appropriate customer service. If I was being told the whole time I would get a $300 credit for accessories and then because I ended up getting approved for 60 month Financing, that's being taken away from me now I just think goes against all customer service values. This has happened to me and multiple locations multiple times with different scenarios. Also I got the warranty on a couch previously and called because the couch was falling apart under 6 months. They never showed app 2 times for warranty appointments. I ended up selling the couch as is on facebook marketplace, losing a lot of money and having to buy another couch. The company as a whole does not care about these issues.

My wife and I had a great experience shopping for a dining room table set, server and foyer table. We highly recommend this store.

Ashley furniture is amazing, wide selection of furniture at incredibly affordable prices. Our sales rep Ronnie went above and beyond to meet our needs. I highly recommend him in their Stuart location.

Richard was of great help! Very attentive l!

Everyone that we came in contact with was very friendly and professional. Placing the order and deciding on a delivery date was very easy.

Hibo was extremely helpful, I would recommend her to everyone for an excellent customer service experience.

Salesperson made furniture shopping a very pleasant experience. Thanks Hibo. Had not shipped for furniture in years.

Miki was our salesman and he was great! He was very helpful and showed us a variety of options. It was a pleasure to deal with him and we will definitely be back.

Our sales rep Mary was amazing!! She really helped us so much!! Thx Mary🩷

Roger was amazing helping me!! What a great man!! Thank you so much!!!!!⭐️⭐️⭐️⭐️⭐️

We had such a great experience, Jennifer was wonderful, very knowledgeable, and easy to work with!

Chris was great. He welcomed me into the store, gave me ideas and pointed me in the right direction without overwhelming me or being intrusive to my browsing process. He also carried my items to the car. Great customer service.

Roni was very helpful and 100 per cent the Gentleman. Very informative. Thanks Roni.

Representative was very polite& knowledgeable. He showed me sofas after I explained what I prefer, he was not pushy.

City Furniture gave us a credit back of $350 from a purchase we did two years ago was awesome. We ended up going in there in the salesman helped us pick out wall art that we were looking for used it towards tha t great company great marketing

Lance was friendly and informative and allowed us to shop without pressure. Store was clean. A little hard to find recliners though.

I came in Ashley’s furniture and was welcomed in. And thank you Rich Adam for helping us purchase our furniture. I can’t wait to receive my furniture soon as well

Hibo was extremely helpful and understanding about what we were looking for. No pressure to get something we didn't want. She made our shopping experience very comfortable .

Amazing service and the don't follow you around LOL but if u do need help and advice, they are very attentive! I literally walked ked around, took a picture of what I liked called and ordered..very friendly and it went by like a breeze.

Great service with a smile, it was a pleasure shopping today.

Ashley Products really dpur my Creativity.💜I found a Beautiful Tall Glass Dome by Diamond Accessories . The price was so Good, I bought two! Wanted to try something different with the decorative balls. It'll be Perfect for Christmas Ornaments I want to Display. Still experimenting, but here they are:

Bought living room, dining room and two bedroom sets August of 2022, noticed the finish on one of the bedroom sets was starting to bubble so I contacted Ashley I was told because I hadn’t taken out extended coverage they could not do anything. Just seems to me if they are a quality furniture store their product should also be of good quality. A year and a half is not a long time for quality furniture to last. Received a call from City Furniture they could not resolve my problem, my recommendation is to be very cautious when buying from City Furniture. I received a call from City Furniture apparently because I didn’t purchase the extended warranty I have no recourse, my question is I didn’t damage the product this is a defect in their Quality Furniture. Beware!

Very good store great clean place to shop

Ron was my Sales Associate, from the time I entered Ashly Furniture in Stuart FL, he provided me excellent customer service. He’s very knowledgeable about the furniture, and bedding which I absolutely love. In addition to that he was extremely patient with me and help me to make the best decision for what I was looking for. Thank you Ron!!

Gary greeted me and my daughter as soon as we walked in the showroom. He introduced himself and explained what the store had going on as far as sales and furniture. We told him what we were looking for and he helped us find it pretty quickly. He was a great help and we certainly appreciated his professionalism and service!!! Will definitely go back!!!

Andy and Mary were excellent very informative and really showed they care. We bought a new house in Florida trying to furnish before we go back to NY n they made it happen. Anything else we need for house will be back at Ashley!!

Jennifer was amazing, answered all questions and helped the husband and I pick out the perfect couch for my bad back. Would definitely recommend.

Adrian was very helpful! He was able to show me the Drystan queen bed frame that I had viewed online.

We worked with Julian D. and he made our experience extremely easy and convenient. He was very relaxed and did NOT push product. I would recommend him to anyone.

Ashelys' service and online media services are excellent. Furniture was delivered in the time frame we needed to be ready for the new addition to our family. Thank you.

Terrible service Was promised a secure delivery date Was NOT fulfilled and I rearranged my very busy schedule for nothing Cancelled order Went with RTG

Great experience ! Robin & Devin were beyond helpful. Will def go back. Very happy with our purchase.

Devin was very patient, we ran him around the store a couple of times. We will be back!

Our sales person Patrick was outstanding! Great personality and also very knowledgeable about the inventory. Thank you for helping us with our pillows !!

Jennifer spent several hours helping us chose furniture, decorative items and mattresses. She was excellent. Patient and professional

Great customer service,and amazing deal.

Great service

Jennifer and the entire staff were superb. 💯 My fiancée and I came in and were just so happy with how we were treated. We never felt pressured by Jennifer and were treated with such great Customer Service. Would recommend this store 1,000 times. And the prices were Fantastic as well. 👌🏽

My sales Representative was wonderful. Mr. Walcott was very helpful.

Thank you goes to Valmiki for your time and professionalism you managed doing business with me today 😊

Sales person was very helpful worked hard to help me find what I was looking for

Great experience at Ashley’s today! Ron helped my family with getting everything we needed and was able to get us excellent financing!

Shane was knowledgeable and helpful. Great experience.

Purchasing the sofa was a breeze. I was in the store for less than an hr and made my purchase. Sales person Jennifer was very pleasant and took time out to explain everything in detail.

Shane met me at the door as I entered the Ashley store. He gave me full attention and finalized the sale with full knowledge to answer all of my questions. It was very courteous, and made me feel like my satisfaction was of upmost importance. Would definitely recommend Shane for anyone. Looking to make a purchase at this store.

Impressed with the employee Ronnie Todd Who spent time/patience completing the transaction even though the items selected were low cost.

Everyone always helpful

Mary our Sale Rep. Was very helpful

Was trying to purchase furniture for my second home in Florida and since I am in NY, I thought I could just buy up in NY and have it delivered in Florida. That didn't work, since I was only going to be in Florida for less than a week and needed the furniture there while I was there. I called City Furniture since they were the local Ashley store to my house. I got Roger on the phone which worked out GREAT for me. Roger went above and beyond. Sending me pictures and collection names so I can look at it locally. We went back and forth a number of times. Roger was patient, listened to what I needed, gave me his personal number to ensure we got the order in so I can schedule the delivery. If you need furniture and want to deal with a patient, friendly. Knowledgeable sales person. Look up Roger. You won't be disappointed.

Elsa Guevara was a fantastic salesperson. She took the time to assess exactly what we were looking for in regards to furniture and listened to what we said. She showed us several options, but ultimately let us make the decision without imposing her opinion on us. Thank you so much Elsa!

Great customer service and great prices will be back for sure

Your people did a great job bring in the furniture. We were pleased with the service and will recommend to others.

We found what we needed…and when we found out how expensive it was to have the small table assembled and delivered, we were convinced by the salesman that we could do the work ourselves!😉 We are truly hoping this will be the case!😂 At any rate, we loved being able to use our Ashley credits from our purchases last year, towards this one!!!🩵🩵🩵

I came in today to do a re-select for a mattress with Robin at the Stuart, FL location. I wanted to get back into a memory foam mattress but couldn’t afford the price of Tempur-pedic. So Robin showed me the perfect mattress and I couldn’t be more happy. I can’t wait for the delivery so I can start sleeping like a baby again! 😴

Julian our sakes associate was knowledgeable and patient after picking out and paying for a set of furniture and then deciding we wanted a different set he was so pleasant and helpful making the change.

Great selection in all price ranges. Make sure to discuss delivery options!

I have never had an experience before buying furniture as I did today with Patrick Edwards! Very professional, not pushy and extremely helpful! He is an asset to city/ Ashley in your Stuart location!

Julian was very patient with me, and helped me a lot staying on the budget! Thank you all

Excellent service! Our sales rep Nicholas was knowledgeable and pleasant to deal with.

Roger Scott was not only helpful but personnel and funny. I will definitely go back to see Roger on my next purchase.

Wide selection of products. Prices not a bargain.

People are friendly and patient with your shopping process.

Wonderful customer service

The staff were very helpful with our decision on a bed and mattress combo..

The kitchen table and stools was exactly what was needed to complete my freshly remodeled kitchen.

Adrian was incredibly kind and patient with me. I told him what I needed and he made it happen. I've already decided to replace my bedroom furniture and I will be calling on Adrian to help me. It was refreshing to be treated as a valuable consumer.

Bought some furniture and accessories in the past. Just remodeled a bathroom and was looking for accessories- Kimberly was super nice, not overbearing and checked in with me after providing me some space to look around. Ending up buying a small plant that looks perfect in my new bathroom. Thanks! Actually coming back to get something else. So- here’s an update to my last post…I actually went back the week after I wrote my last review and had yet another amazing experience!! Lance Z was so nice. I picked up another small accessory for my new bathroom and Lance Z helped me out. He was super nice and Friendly which made my experience exceptional. Actually the interaction with him made my day- thx Lance and THANK YOU Ashley:)

Lance was a great help from beginning to end. He even helped his load the peice that I chose into my automobile and had a laugh doing it.

I’ll wait for the delivery for my review. As the last time I purchased here I had an unpleasant experience with your delivery man. He was very rude and I promised at that time never to buy at your store ever again but since we received a $427 credit from a prior purchase made 3 years ago, an exception is being made. Time will tell the final story.

Ron our sales person was awesome. He was helpful in all the area's of my wife's choices he new his stuff and merchandise. We made our choice and are very happy 😊 Great experience. Thank You Lloyd Adler

Roger was very helpful in placing my furniture order over the phone.

Ashley furniture has top-notch product and services. Store is always presentable. Customer service is very welcoming.

Sales personnel really know their stuff! And they were so patient with me as I had a lot a lot of questions. Most definitely one of the best customer service I have experienced. Thank you !

We picked out a dining set but needed it delivered immediately. The salesman got the floor manager and made the arrangements for tomorrow! Instead of canceling our order we were able to get exactly what we need quickly. Great customer service.

Yesterday I stopped in the store because I saw a few things online. They ended up not having them in the store but Elsa and her manager Andy were so nice and ordered everything I wanted plus I ended up purchasing wall art and pendant lights. Thank you for all your help

Elsa was the BEST! Great experience, bought 4 pieces and the transaction was super smooth.

Very pleasant salesman, our purchase was hassle free.

I really loved working with Ashley furniture. Their quality, service and suggestions were really incredible. I would highly recommend them..

I had the best experience working with Nickolas. What a wonderful persons and easy experience! If you go ask for him. You won’t be disappointed!

After picking out furniture online, our extremely polite and knowledgeable salesman, Anthony Mango, explained that our choices were not in the store and showed us something similar. He patiently led me from one sofa to another until I found something I liked even better. Anthony also secured a wheelchair for my husband who was having difficulty walking around. We purchased a sofa, love seats and matching coffee and end tables. Anthony made the whole experience extremely pleasant. He was wonderful. We will be returning to Ashley's for other items as the service and displays were marvelous.

Very nice salespeople!

We went to rooms to go and city furniture and Ashley furniture. We mostly like Ashley furniture better due to the fact they have better quality furniture in my opinion. A lot of RTG and city seemed to be made cheap.

Brian made my shopping experience amazing. He attended me kindly.

Awesome….Benson was the best!

Ashley has great furniture and home accessories. They treat you right.

Ron was very helpful in finding exactly what we were looking for. We weren't sure exactly what we wanted but he was very helpful showing us around. He has helped us in the past so we always ask for him when we go in the store

Friendly nice workers

Salesman was very helpful

Ashley stands behind their furniture! Reasonably priced furniture. Great quality!

Excellent

Jr answered all our questions and is very professional. Always a pleasure at Ashley's!

Very happy with the choice options, different styles, Mary was helpful matching pieces and accent pieces, will definitely go back when I need another room

Julian was a great person to deal with, pleasant and patient.

Just purchased another couch through Ashley and City Furniture. Roger was informative, prompt and very polite during the whole process! 10/10 Will purchase again!!

Brian was very helpful, but not stalking, which I really appreciated. He was knowledgeable about the products I was interested AB’s even offered comparable items for consideration. I recommend.

Amazing customer service. We are very happy

Ashley Furniture had what we were looking for. Placed the order in the store with a good salesman, Julian Digiovanni in Stuart, FL. Awaiting delivery. Good experience.

Louis was awesome! Very patient and helpful!

Brian was wonderful.Very helpful and patient.Love Ashley Furniture!!

My salesperson, Elsa, was very helpful!!

Great Staff Great selection

Ordered The couch and the recliner chair from Ashley Furniture. The people were nice at the store when we got the item delivered. There was an issue with the couch to start with and when you’re hitting the button to extend the leg, there are some making it hang up but they fixed it at the time so now, two years later, we’re having an issue with that same area on the couch when you hit the button to put the leg up it’s really jamming up we called for a service appointment. The person did a no-show and being we get a text later on somebody died in the family, so I had to follow up that following Monday with the service department to rebook the appointment again the person did come that week inspected it went to her manager that day and supposedly the manager is Marla had called me that the part was ordered and it’ll take 2 to 4 weeks for it to come four weeks later it never came. I had to call back. The person who looked in the system saw that Marla didn’t do her job right and the order never went through properly, so it never happened so now they had to put the order back in and the girl confirm that it did go through properly this time, very sad. The manager STEVE over saw the issue at hand and gets 110% in customer relations for helping me and my husband. He had the couch removed and replaced it with a new one just before we flew out to new jersey for my husbands left total hip replacement. Were back in florida Feb 1 and between the couch and matching recliner my husband is most comfortable since its high and firm for him to get out and reclines for his post op comfort. Many!!!! Many!!!! Thnaks to STEVE, manager of Ashley furniture for extending themselves to help their customers!!

Our Representatives Nicholas did amazing job, we walked away with a quite of few things, from bedroom furniture to decorative vases. The am very pleased!!

My sales person Benson was very nice, helpful and courteous! Nice experience!

I can only add to this review I can’t make a new one. I spoke to a customer service with my issue below and was told that I was going to get a phone call on February 12 to decide what we’re gonna do with the items that I purchased that are not final sales . Looking for a callback from .customer.. service On December 14, 2023 my husband and I bought a 24 inch three-piece countertop chairs as we got the delivery on that Saturday the 24th inch were too small and I explained that to the sales person that I would need a 30 inch chair. My husband and I on Sunday returned the chairs to Ashley furniture store in Jensen. They were told that I have to take the chairs back and send them to customer service When I called customer service customer service stated that they were final sales. I explained to customer service that they were not a final sales. I paid $321 for these chairs and I want a refund they said call the store when I called the store again on the Sunday , the sales person stated yes, their final sales and you signed a disclosure stating that it was a final sale as I went back to my receipts. I did sign for what I paid for and as I looked at the disclosure there was a zigzag ~signature. I said no one stated that they were final sales they’re not on the floor with final sales sign on them. I explained to him that I will be returning the chairs to Ashley furniture and he stated you can return the chairs and you’ll just be out of chairs and your money because you’re not getting it back. Thank God we paid with a credit card And this will be handled in dispute Ashley furniture store is fraud the disclosures on receipts for customers. Anyone want to see my disclosure receipt that does not have my signature on it. Please reach out to me. I’ll reach back with the copy of my receipt.

Just took delivery of a brand new sofa. They didn’t put holes for the legs to screw into. The soonest they can have someone look at it is next week. Even then, they may not fix it. They’ve offered no sort of recompense for the inconvenience. $1000 on a sofa that I can’t use. This company obviously does not emphasize Quality or Customer service. Beware. Edit: Company was quick to respond to complaint; although I still had to wait 4 days for repair. The repair person was skillful and restored sofa to manufacturer standards. Still only giving 3 stars because you shouldn’t need to have a brand new couch fixed before you ever sit on it. I’ve talked with some other folks who have had or experienced the same issue with this company.

The salesman was very friendly in helping us find a sofa recliner and recliner chair. Great experience !

Chris was really helpful. He had to take care of something and asked Mary to take over. She took great care of us and our need to have our existing couch taken away. Top notch service. Thank you both

Salesman was nice. Furniture quality was good. One delivery person was nice, the other one was not. Delivery guys refused to move our old sofa to a different location 6’ away.

My ordeal with Ashley/City furniture has ended on a positive note. My thanks to Steven who works with the online department for his patience and understanding and helping me fix all the issues that I previously had. My suggestion to all is to work with Ashley/City if you have any problems and let them work with you to find a solution. Thanks again to Steven for all his efforts. I appreciate the positive outcome of my experience.

Roger was kind, knowledgeable, professional and willing to take his time answering my questions. He did not rush me into making a choice. He made sure I was completely satisfied. Ask for Roger S. When you check in.

Lou was a big and great help

Great customer service provided by Roger Scott!

Thank you to Adrain M for your amazing service. Love shopping here at Ashley Furniture.

We had a great experience at Ashley Furniture. Our salesman was very patient with us and we bought the couch we came there to get.

Rich was our salesman. He was very patient and knowledgeable.

She have a great customer service and she’s friendly and she did a great job I really love my hair everyone say she did good

Bryan M. was my salesman and he was amazing! Thanks for a great experience! Will definitely be back.

Horrible experience. We bought 6 dinning room chair on November 28th , early for Thanksgiving. Upon arrival 3 of the 6 chairs had punctures in the seat cushions. We filed all the necessary paperwork plus pictures to customer service. They told us they would send a repair crew to fix them. ( I thought I was buying NEW chairs?) TWICE the repair crew canceled on us. The third time a day was scheduled without my approval. FINALLY on DECEMBER 23 the repair technician came out, took one look and said he cannot repair the cushions. He said they should have immediately replaced the chairs. So I called customer service and NICELY explained that I was totally frustrated with this whole situation and would like them to come pickup all the chairs and get a full refund. (Reasonable request?) they said It was against company protocol to give refunds and they would send three new chairs. SO, on DECEMBER 27th , TWO MONTHS AFTER PURCHASE we have six new chairs.( missing planned Thanksgiving and Christmas dinner.) customer service takes a backseat over profit EVERY TIME! NEVER AGAIN. I’m sure I will get an apology but we are way past that.

Excellent service

It sucked round table no pedestal not available for 4 week my fault? No compensation

Great store and delivery personnel.

My husband and I are very pleased with our shopping at Ashley Furniture, our sales rep Mickey was awesome took his time with us until we found exactly what we wanted. Thank you Mickey

Jennifer was amazing and helped us find what we came for! We will definitely come back!

Jennifer, the customer service representative, had exceptional customer service skills. She was very patient and thoughtful towards our preferences.we highly appreciate and recommend Ashley Furniture!

Had a great time shopping with Jeanette, she helped me find two chairs

Had another great experience at City furniture and Ashley in Stuart. My saleswoman Robyn was great and when I told her about the spaces I was looking to fill, she pointed me to peices she thought would work. It was great! They had a great promotion going on too! Thanks! I'm excited to get my peices!

Loius Reyes was great, looked up previous purchases and helped with color match.

Awesome service with Ron! Good listener, he can do it all! Thanks Jean-René!!

I bought a dresser from Ashley furniture and a duvet set from City furniture and I’m really happy with it, Jennifer from Stuart store was really helpful and guide me all the way tru my shopping trip also help me with delivery and changing my order! Happy with all! Thankyou!!!

Very nice and professional also didn’t try to force anything and answered all questions we had

Louis Reyes my salesperson was courteous, knowledgeable and friendly. A great help and he definitely simplified our furniture selection and buying process.

Great friendly service.

The driver call in the morning giving an eta the call again when he was enrout for the delivery. Allow me to plan my day.

I had wonderful experience shopping . I felt comfortable and not pressured.My salesperson Julian was very professional and helpful . I will gladly return to make more purchases.

Friendly and efficient

Great store great price

Great staff, very helpful in selecting product.

The customer service was exceptional. Our sales person Chris was patient and extremely helpful. I would highly recommend this store

Amazing help from miki will definitely be going back to do more business with miki

Great service, wonderful customer experience

Best experience ever go see Edwin Restrepo he was amazing

Excellent and friendly staff. Robin was great and helped us with our furniture decision. Always was trying to find what our taste and needs were. Excellent work. Thank you

We have always had great experiences at Ashley Furniture. My husband and I are repeat customers! Edwin Martinez has helped us to furnish several rooms in our home over the last couple of years. He is awesome and it feels like getting together with a friend when we come in and are greeted with a warm welcome! The prices are fair and affordable and they have a great selection!

I was welcomed by an associate worker Louis whom greeted me and directed me to where I wanted to look around. He then checked up on me and provided answers to questions and was very helpful. He guided me through the sales process and my purchase was made with no issues.

Great experience with Bennett. Polite and Friendly. Another added room from Ashley-Patio Dining Set.

Lance took care of us today and he was PHENOMENAL !! He took his time with us and going forward we will always ask for him ! His customer service was top notch.

Robbie out the park perfect customer service. Go ask for him! He'll treat you so kind.

Wonderful! See Luis, he is excellent

Great customer service as always!

Jennifer is the best! We found everything I needed and wanted with trial and error and great suggestions! City Furniture and Ashley Home store had everything I wanted and Jennifer made it happen!!

I would definitely recommend asking for Kevin as he is very professional and listens to what you’re looking for and provides great recommendations and most importantly is very honest with you. Excellent customer service would highly recommend shopping at their location in Stuart.

Benson was incredibly helpful and attentive. I was very specific about what I wanted and he was patient in showing me all available options and answered all of my tons of questions before I committed to an accent chair and power recliner sectional from the inventory at the Jensen Beach location

Ben the salesman was very knowledgeable and attentive to my questions

Thank you Alex for the excellent service we had !

Gary Valentin was amazing ! He took his time and very knowledgeable. It was a great experience !

Fast friendly service.

SalesmanNick D. So professional And so helpful. This is our second purchase with him. Sound definitely recommend!

It was great because there was no pressure to buy anything

From the moment we walked through the door at Ashley Furniture, Brian G. was so HELPFUL. We purchased 4 rooms of furniture and I can tell you Brian's customer service is OUTSTANDING. Brian goes ABOVE and BEYOND, not just to make a quick sale, he actually continues to help you AFTER you receive your furniture. He calls/emails you back! He is a salesperson who really cares. It was so refreshing working with him. That's why we've been back to purchase other pieces through him without hesitating. If you want a smooth transaction and quality furniture, check out Ashley Furniture and ask for Brian G.!

Richard Adams was a pleasure and offered top notch service! Thanks Richard!

Do not buy ANYTHING from this store you will be extremely sorry. This is by far the absolute worst furniture store I've ever delt with in my life. And sadly there is nobody to complain to . There are no real managers or anyone who can fix or correct anything . I purchased a bedroom set and after paying someone to move my existing furniture and taking time off work they called me the morning of the delivery to tell me the dresser was damaged and another one would have to be ordered . So here we are 3 weeks later, hiring another person to move my existing furniture, and taking another day off work. I phoned them yesterday to make sure all my pieces were in stock and in good order, I was assured they were . So here we are this morning as the truck is pulling up and my excitement is growing. 2 men walk in carrying pieces only to then inform me the dresser once again is damaged and was not being delivered. So I've now lost 2 days of wages and $200.00 hiring people to move furniture. I should also add that another person was taking my old furniture and they too hired someone to move the furniture to thier house. .PLEASE do not buy ANYTHING from this store. I just also found out how they get away with such terrible customer service. They are NOT an Ashly furniture store. . I spoke to the corporate offices of Ashly and they told me it is not owned by Ashly. They simply pay a license fee in order to use the name. And they are not a franchise either. . Do not use them

Staff has been very helpful and accommodating through my moving process and having to call them a million times and makes changes to orders.

Best customer service experience from Adrian, thank you for your patience and time 😊

A very good experience. Very helpful sales person

Amazing customer service. I love this location! Ask for Jennifer Riegelsberger if you go there. She is very nice and helpful! She really looked out and gave me the best advice. She was also so quick and efficient. Thank you so much!!!

Adrian Maige was knowledgeable, professional and helpful. Thank you.

we had the most awful experience with our delivery. Very unprofessional from start to finish. Either in transit or moving into our how the leg of our couch was broken. They moved things without asking if it was okay, banged into doors and walls. But the absolute worst part was one of the delivery drivers had a band-aid on, while setting up our brand new couch their bloody band-aid came off and stuck to our new couch, sticky and bloody side down. No one fessed up to it being theirs to apologize. One of them quickly picked it up after my husband pointed it out and remarked how disgusting it was. I don't know their names because they never greeted us and told us. Then dealing with customer service after was a nightmare. We started with a call from a gentleman named Keith. He did not solve the issue. we moved up the ladder talking to the next higher up 3 separate times. Still currently waiting on a call back from someone. No one was helpful. We paid for what we were told was a white glove delivery and set up. It was far from that. The leg of the couch is not resolved as no one has called back to arrange set up or for the promised cleaning. Our salesman was great to work with but the delivery and customer service is atrocious.

It was great as always they have a lot of options and Robbie was really patient with us and did a wonderful job. Thanks

Ron is a very informative as well as listening representative. Not pushy and obnoxious like so many sales people are. It was easy to make decisions and get exactly what I wanted. Thank you for Ron. And my furniture.

Had the best customer experience at the Stuart location. Ron was so helpful, informative and patient. I will definitely not hesitate to shop at this location in the future.

Ronny was amazing. He went above and beyond for us.

Love my new kitchen table and chairs. Thank you Elsa

The salesperson took their time to make sure we were happy. Furniture delivered today and it looks great.

The associate that helped us was Lisa at the Pineapple Commons, Stuart branch. He gave us time to look around and gave us information on the pieces we had interest in. Staff was friendly and very courteous.

Ron, sales representative was very helpful!! I love my stools and cannot wait dor them to be delivered tomorrow.

My experience was far from pleasant. 1st. No call or text to give delivery time, randomly shows up. Says wrong number. 2nd table was chipped didn't notice until gone called my salesperson Edwin R. SIX messages to this day NO RETURN call. 3rd set up a repair visit no call or text shows up at 7pm. They exchange table next one, DAMAGED again no notice of arrival, randomly shows up. Three tables later FINALLY a damage free product. I tried to get my number changed to my actual number to no avail EVER time I called.

Good service, no pushy and willing to listen to the customer needs and to satisfy our needs!

Very nice people. A pleasure to shop here.

Roni did a wonderful job finding us the perfect table for our kitchen.

Julio/Julian and Donald were amazing. They gave the best customer service. Very informative about the dinning set we purchased and made the purchasing process very simple. They at a 10 star review. Stop by the Stuart, FL Store if your in need of furniture and want a rewarding experience.

Roger S. did a great job throughout the sales process. He has gone above and beyond. Highly recommend and very happy with me experience.

My shopping experience at Ashley furniture was very pleasant. After explaining toJennifer what I was needing she spent a great deal of time showing me the pieces that suite my needs. Thanks to her expertise and patience I was able to find exactly what I was looking for. I will definitely go to Ashley for any furniture I may need in the future. Thank you Jennifer.

Jennifer Reilsberger and her manager did a great job helping find what we needed.

Nicholas was so helpful and made sure to find something that fits our needs and requirements.

Both Rich and J.R. ( Wallace ) were great. They showed us everything and helped us to get the best bedroom set for us..

I have seriously considered if i would write this review and decided to move forward just in case it may be helpful to someone else. My mother had purchased a bedroom set from Ashley's she spent about $3700 for a bedroom set that she loved. The first issue occurred when the furniture was delivered. There was some issues with the paint so we called customer service and they had someone come out to fix the issue twice. The second issue occurred when we were moving the furniture one the legs broke off, then there was a matter the paint chipping on multiple areas, and lastly some areas have discoloration on top of the dresser all of which is upsetting being that for the cost of the furniture we expected a better quality. The final issue is after all of this happened we decided to call customer serv to which we were told the insurance that was purchased on the furniture had expired 3 days prior therefore there is nothing they could do and in addition the set has been discontinued so we cannot replace the broken chest. I am frustrated that nothing could be done and disappointed that they did not care to make any real solutions to my problem. So in conclusion to this long review 1- if you purchase from this company expect the quality may not be up to the price point. 2- purchase the insurance and if there is any problems be sure to address the issue before it expires they make no exceptions. 3- do not expect the company to go the extra mile to ensure the customers return business.

Jennifer was very helpful. We have always shopped at Ashley's for our sofas ,dining room table and chairs. The staff are kind , professional and the furniture is solid.

I had a store credit of $660.00 for furniture i brought in 2023 my credit expired 2wks ago I call the Store and talk to a gentleman name Devin Collis he told me no problem come see him When I tell you this guy was so nice so helpful to me he went beyond and above to put a smile on my face and make me a happy customer I will always come back to this store and see him as my salesman when ever I'm in the market for furniture Thank You ASHLEY Funiture Store of Stuart fl Sign Wayne Nowell (Happy Customer)

We enjoyed our experience. Salesman was very knowledgeable. It has not been delivered yet. We’ll check in after that.

Very nice n thoughtful salesman

Sales associate was amazing

Very much enjoyed my shopping experience with Ashley Furniture. Salesman Patrick was very nice to work with, no pressure, very helpful, very patient. Rebecca the interior designer, was also amazing to work with. Totally worked with my tastes in mind and helped fine tune my choices so that everything coordinates wonderfully. Can’t wait to see it all in my home! Have shopped here before and will definitely be shopping here again!! Thanks everyone for your help!!

Service was excellent.

My experience at Ashley furniture was very pleasant. Louis Reyes helped me. He is very personable and knowledgeable. Ask for Louis.

We needed new bedroom furniture. Of course we wanted a sale.. so we shopped around.. when we walked into the store Mary Conway didn't push she only smiled and was kind.. when WE were ready she took care of all our needs and more. She is the reason we will return to the Stuart location.

Helpful and knowledgeable associate Jennifer! Thank you for helping our family add to our already amazing bedroom set.

Good 👍

Great sofa for my sons first apartment! Salesperson was terrific.

Shoddy product poor customer service 😢

Anthony was very helpful and attentive to my needs for a particular type of couch. He was very professional and patient. He was also very thorough in reviewing the warranty and delivery process. I would definitely shop there again.

Robbie was excellent. He walked through the both stores with us like 5 times until we decided on what we wanted. Great sense of humor and excellent customer service skills.

Excellent help from the sales person , Kyle

Had the best sales person help us!! He was so accommodating and knowledgeable! Made all the difference in the world!! Thanks Ron☺️

Found everything I was looking for!

I couldn’t hate a store more. Worst experience ever. Had delivery drivers yell at me and then they run these fake promotions and they you try to apply the coupons and they’re like oh sorry those don’t work you’re going to have to call the company that issues the coupons. Like no i don’t have time to sit on 8 different phone calls to use a $25 gift card. Employees and managers do nothing to help. Just a ridiculous excuse for “management” and “customer service” Just go on marketplace, because the furniture they’re selling here isn’t worth the ridiculous prices as it is, and definitely definitely not worth the headache they cause. I’ve been more stressed out by City Furniture/Ashley Furniture during my pregnancy than any other part of being pregnant. If my baby comes out frowning I’m blaming city furniture because of how annoying they’ve been during my pregnancy. Customer is never right at City, spend $700 and get yelled at.

Donald was excellent to deal with. Donald was helpful, knowledgeable and not pushy in any way.The store had many options. Looking forward to doing more business here. Highly recommend!

Great experience at Ashley Furniture today. Found the table I had been looking for with the help of my Salesman Garibaldy Valentin. Simple, easy and quick process. Great job. UPDATE!!!! Furniture had chips, rubs and chunked flaking paint. Submitted a claim same day as delivery and was promised a calm within 48hrs to discuss repairs. No one called OR emailed in a week, not was my email to my salesman returned. Finally I called 3 times a week later to both customer care and my salesman. I received a text from an automated system the next day about addressing repairs. I was overwhelmed with the lack of concern or priority. No one was accountable after the sale was finished. We will not be furnishing the rest of our home at Ashley Furniture for that reason alone.

Nicholas DeSimone was awesome. He was able to accommodate our choices and provided thorough explanations.

Kevin Nicholas was very kind and helpful so good doing business with him at Ashley

Anthony H knows his stuff!

Easiest and friendliest transaction I’ve had with a business in awhile! My salesman Ron was amazing and met every need and question I had.

The sales rep was very friendly, knowledgeable, patient, and accommodating

Excellent assistance with Elsa Guevara

Good service.

Great service. The staff was very helpful, and I got next day home delivery for free.

2 stars only because we bought a previous item and had no problems. Today was a different story though. They have financing that is available and on their main website but they will not honor it. They definitely lost a sale today. Edit: 1 star 🌟 after all the phone call hassles. That's all.

I love shopping at the store for all my needs. Great customer service.

Edwin Restrepo was very helpful and knowledgeable, my husband and I had a excellent experience

I had a store credit coming because of furniture I previously purchased there. With this credit I wanted to pick up some knick-knacks and there were many to pick from.

I new what I was looking for when I walked in the door. Benson was standing there and immediately asked if I needed any help. Showed him a picture from my phone of the chairs I was interested in. He knew exactly where they were located in the store. Gave me the Internet sale price. Offered extended warranty with no pushing. Everything done in about 20 minutes. Can’t wait to get my beautiful new chairs! Thank you Benson for being so kind and knowledgeable. You really made my experience pleasurable.

The salesman Chris Holland was very patient and not pushy. Has a great personality and was very accommodating

Very Helpful and nice and friendly Salesperson

I had wonderful help from Ashley’s employees, I would definitely go back!

Quick and easy transaction. Huge inventory, which is stellar since we are so picky. Benson was a fantastic sales person and not pushy. Highly recommend. 🙂

Beautiful things

Kim and Donald were on the top of taking care of their clients. They were very understanding, nice , patient.

2nd time to the store this month Alex B. Was very helpful and we got a great mattress , came back for love seat today very satisfied with customer service, timely delivery and quality!!

Our salesman Louis was amazing. Very kind and knowledgeable. He even assisted us to our car with some items we bought. Thank you again.

Awesome service, great quality Furniture's, and Mr Lewis was great and he represented the company very well.

I was very pleased with the service I received at the Ashley Furniture Store. My wife and I initially intended to buy an accessory for our tv media console. But while browsing the showroom, we were curious to learn more about the tempur-pedic mattress. We approached the sales representative that greeted us at the door and offered his assistance. Ed Martinez exemplified true professionalism and exceeded all of my expectations. I was very impressed with the mattress product that he was showing me. He was honest and able to answer all of my questions. I was so impressed that I purchased a new king size mattress and bed to replace my existing Queen size one at home. I was also impressed that the managers took the time to say hello and see how things were going. Such a commitment to great service is to be commended!

I highly recommend Ashley- City Furniture in Stuart. I just bought two new dual electric reclining couches from them. They have quality and stylish furniture at a good price and they stand behind what you purchase. I have established a great relationship with my two Sales Associates, Lance and Devon. They are FABULOUS!! They're both very friendly, patient, knowledgeable and professional. Actually, the entire staff at Ashley Furniture are great ⭐️⭐️⭐️⭐️⭐️

The salesman was very nice ,take all his time to go on any little details. Everyone was so nice

Always a great experience shopping at City Place/Ashley furniture. Prices are competitive, nice selections to choose from and the staff has always gone above to help you. We were fortunate to have Christina Gomez greet and work with us and she was awesome, friendly and courteous and knows how to take care of you. Thank you Christina!

Matthew was so very helpful. He took his time with us to explain everything about the mattress that we were interested in.Thank you Matthew for being patient with us.

Our salesperson, Brian Goldenberg, was terrific! He helped us to pull look’s together for our living room and dining area that flow into each other. Great selection and I will definitely be going back!

Sean O’Brien was extremely helpful in selecting furniture & accessories. We have purchased many pieces for our home at Ashley Furniture & City Furniture. Excellent value.

Kim Jestine was very patient and helpful in assisting us in selecting our furniture. She took the time to explain and answer any questions we had in detail.

Fantastic furniture and customer service.

Good selection and good price, I've been helped by Matthew at Ashley's in Stuart, FL and he is amazing, #1 customer service, thank you for the attention, I will definitely come back!

Marcus J was very friendly and insightful. He made our trip fun and helped us choose the perfect sectional for our living room.

Excellent experience, very professional worker Brian Goldenberg. Thank you so much

Enjoyed a great experience with Patrick while shopping for wall art and area rug's.He was very helpful and provided sound information while we considered different options. Great sales person. Jim & Maureen.

Omg! Elsa is so amazing! She’s so informative, and takes her time to explain everything to you throughout the entire process. Extremely personable and made the buying experience a breeze, and this is coming from someone who gets anxious about making big purchases! Thank you so much, Elsa!

Anthony Mango was amazing to work with. Helpful and very sweet.

Good choices in furniture and very good sales people. Mary Conway was very patient and followed up until my sales, delivery and mattress cover were all done to satisfaction

we had a great experience with Nick! he was awesome and really worked with us to get our dream Living room set!!!

Christina G. was pleasantly friendly and very knowledgeable. She made my buying experience worthwhile! ⭐️⭐️⭐️⭐️⭐️

There was so much of a selection and such beautiful furniture. The staff was very helpful and friendly. I will definitely be going back.

Mary was great in the Stuart location

Excellent customer service. No pressure. Thanks Alex

Went in to get new bedroom dresser so many pretty ones to choose from..but salesman Wallace Arters was very patient with me with all my questions and waiting until I finally decided on a piece I love. Very happy with my decision of going to Ashley’s.

We really like the furniture and our salesperson Justin is great.

Shopping at AshleyStore-Stuart Fl was a great experience. The sales rep Sean was great and very friendly and helpful. I would recommend AshleyHome-Stuart to all my friends and family. 👍

Devin was who helped me through out my time at the store. Made the process very easy. Will be shopping here again!

Louis Reyes was very helpful and patient with us as we picked out furniture for our new home. Great customer service!

Great service by sales rep Mary. She was super helpful. Store was very clean and had a large selection

It was a very nice experience Steven our was salesman couldn't have been more helpful.

Couldn't be more pleased with our experience purchasing from Ashley Furniture/City Furniture .Our salesperson, Edwin Restrepo was excellent. He listened to what we were looking for and guided us without trying to oversell for our needs and budget. Delivery was excellent. Kudos to the team! Love our guest room bedroom set.

Great service and customer service manners. Will go back!!

(Translated by Google) We purchased a dining room set in October 2022 and in early 2023 we noticed that the dining room table had a bubble. We immediately called customer service to inform them as we had also purchased the warranty. First the inspector agreed to come on a Thursday and showed up on Tuesday of the following week. He checked the dining room, he made some repairs to the chairs that had arrived loose, the inspector's colleague made a bad joke saying that Cancer had appeared on the table. We told him that we had used the dining room very rarely, about 4 times because we used the island counter. After several days I called customer service to find out what had happened to my case and they answered: unfortunately that was not covered by the warranty and that they were going to give me a 20% discount to buy another dining room. I thought it was disrespectful and mocking, I asked to speak to a supervisor, they didn't want to pass me on to anyone and after insisting they passed me on to another person and told me that according to the inspector the dining room had spilled a gallon of water and that's why the bubble. I don't know where he got that from and the dining room had never been used and liquid had never been spilled on it. Very sad because at only 4 months old he had a dining table that cost $2000 and it had broken. I take photos of the dining room from all angles and go to the store and am greeted by a very friendly manager, he tells me that it is over 20 years old for Ashley's furniture and that it is not wet because there is not a stain around it. the bubble. It appears completely dry, which may have been lifted by delamination of the veneer. I sent an email to those responsible for customer service and after more than a month they have not given me any type of response. It should be noted that in my call to customer service I asked for a qualified person to come look at the dining room and they told me they did not do a second inspection. A month after my complaint in the store we called customer service again and they told us that the only thing they can do is give us a 30% discount so that we can buy another dining room. It should be noted that the email from the store manager was of no use since they never paid attention to said email. (Original) Compramos un juego de comedor en octubre de 2022 y a principios de 2023 notamos que la mesa del comedor tenía una burbuja. Inmediatamente llamamos al servicio de atención al cliente para informarlo, ya que también habíamos comprado la garantía. Primero el inspector accedió a venir un jueves y se presentó el martes de la semana siguiente. Revisó el comedor, hizo algunos arreglos en las sillas que habían llegado sueltas, el compañero del inspector hizo un chiste malo diciendo que en la mesa había salido Cáncer. Le dijimos que habíamos usado muy pocas veces el comedor, unas 4 veces porque usábamos la encimera de la isla. Después de varios días llamo a atención al cliente para saber que había pasado con mi caso y me contestan: lamentablemente eso no lo cubría la garantía y que me iban a hacer un 20% de descuento para comprar otro comedor. Me pareció una falta de respeto y una burla, pedí hablar con un supervisor, no me querían pasar a nadie y después de insistir me pasan a otra persona y me dicen que según el inspector el comedor tenía Derramó un galón de agua y por eso la burbuja. No sé de dónde sacó eso y el comedor nunca se había usado y nunca se había derramado líquido sobre él. Muy triste porque con solo 4 meses tenia una mesa de comedor que costaba $2000 y se le habia estropeado. Tomo fotos del comedor desde todos los ángulos y voy a la tienda y me recibe un gerente muy amable, me dice que tiene más de 20 años para los muebles de Ashley y que no está mojado porque no hay una mancha alrededor. la burbuja. parece completamente seco, que puede haber sido levantado por la delaminación de la carilla. Mando un email a los responsables de atención al cliente y después de más de un mes no me han dado ningún tipo de respuesta. Cabe señalar que en mi llamada con atención al cliente pedí que una persona calificada viniera a ver el comedor y me dijeron que no hacían una segunda inspección. Un mes después de mi reclamo en la tienda volvimos a llamar a atención al cliente y nos dicen que lo único que pueden hacer es darnos un 30% descuento para que compremos otro comedor. Cabe acotar que el correo del gerente de la tienda no sirvió de nada ya que nunca prestaron atención a dicho correo

excellent service with Ron Nortelus as our salesman. He listened and showed us exactly what we wanted. We will shop Ashley again.

Do not buy from Ashley or City, unless you want to constantly return ir exchange then return damaged items from lamps to media centers. No customer service representative will help you or delivery, no one returns calls. They contact thru texts after you file a claim .we walked into the store several times and just kept demanding our money back.

Out experience was fantastic. We drove 2 hours to get our furniture and our sales person, Sean O’Brien was fantastic.

Found exactly what I was looking for here thanks to Matthew! He was so nice, knowledgeable, and exceptional at his job! Thank you so much!

Pleasant, knowledgeable salesperson: Patrick Edwards.

Anthony was very helpful and patient throughout our purchase.

My sales man Nick Desimone was the nicest guy to do business with..went into detail from purchase to delivery..

Ron is a very knowledgable sales agent on their products

I love Ashley and City Furniture is Stuart. All of the sales associates are always patient with me and I am a picky person. From Christina, Justin and Gab they have all been helpful.

Pleasant staff. Had what we needed. And our sales person, Robyn, was pleasant and very helpful.

Great, low pressure, sales...it was a pleasure shopping here.

Ashley Furniture Jensen Beach, FL Amazing Staff & Beautiful Furniture Selections

The purchase experience was a good one. Lousie explained every detail of the product as well as the financial possibilities

Devin was very patient and polite. He provided excellent service and assisted with finding the most affordable purchase.

You'll be lucky if you get anything but lies. They said my 25K order would be delivered in 6 weeks, got half, still waiting after 9 weeks and counting. Would NOT recommend.

As Always, my buying experience is great. The Sales Rep was attentive and helpful throughout. Thank you

Futuristic furniture

We had an awesome experience at City Furniture. Our sales rep was David Santos. He was great at explaining everything to us, including pricing and delivery. We will definitely be back.

Mary Conley was awesom. She helped us with everything and most of all kept her word. I believe she is most valued employee...

We were looking for some inexpensive furniture for our daughter’s new apartment. When you go to an Ashley Furniture store, prepare to be treated disrespectfully. They don’t honor their own email coupons or sales in Stuart, Florida and blame everything on ‘corporate’. I went in there with a complete list, figured I should be out in 30 minutes. 2 1/2 hours later I left empty handed due to the arrogance and ineptitude of management. My only advice to their customers is to count your change and your fingers before leaving the store. They are worse than some bad car dealers. They attempt to tire you out so you’ll simply succumb to their scummy tactics. Shame on you, @Ashley.

Awful experience every time I order. Waited months for my delivery to arrive and it was delayed 2 more months.They said they would give me a partial refund and speed up my delivery but never did. So I canceled and ordered a bed in stock. I didn’t receive the rails for the bed in stock so I had to argue that I didn’t get them. Finally got the rails and 4 days later another headboard comes. Now they want it to sit in my living room until someone can come pick it up. Horrible customer service and the delivery people never show up to the door to alert you that they dropped something off.

I had a great experience and Brian was very efficient and helpful with my order.

I highly recommend them. Tons of selection especially since they are connected to City Furniture. The employees were happy to help but not overbearing to where they would follow you around.

Judiann Velez helped me with design ideas to go with my taste and had the majority of the items delivered the next day. Incredible!! The remaining items were back ordered. I have bought Ashley furniture over the years and always been pleased. It’s my first stop when I’m looking.

We LOVE coming to City Furniture in Stuart to see Ron. He helped us out when we first bought our house 3 years ago and from there is history. We ALWAYS make sure he is working before we go. He is AWESOME and the other employees always nice as well 😊

Very attentive and professional!!!

Lance is awesome, he was patient and knowledgeable. I will be going back to him to purchase other stuff for my home.

I always find the associates welcoming and Friendly when I walk in. I love the Urbanology section of the store and the selection available is nice as well. There are no masks requirements which is always a huge plus for me!

My experience was very good. Ron was the representative helping me and my wife and he was a genuine guy. But I have to say, I went there last night to use my refund I had from not using protection products I purchased 3 years. And honestly, was very disappointed that I was lied to 3 years ago when I was told I would be refunded on all of my money. Apparently, you do get refunded but only for in house warranty not the stain removal warranty. 3 years ago when I went initially, my rep was Amit Sharma and another guy whom he was training (not a good idea) and they both told my wife and I that if we don’t use the warranty product we purchased, we can use the money not used for other furniture at the store. I worked with Amit Sharma in the passed and was very disappointed that he would lie to me and train a new hire to do the same. Only reason I didn’t give 5 stars was because of being lied to 3 years ago by Amit. Ron how ever was great and was a really nice guy. Thank you Ron.

No problems at all, nor did it take any time to pick what I wanted. The salesman whose name is Patrick Cunningham knew exactly what I wanted and what I had to have. with that said I am very pleased about my visit to city furniture and having to work with the salesman! I highly recommend your store and Patrick to other customers in the future! thank you again! sincerely, Charlie a Johnson jr.

Ron is amazing!

When I initially visited the store to browse for a potential purchase. Not a single employee greeted me. They had conversations amongst themselves and were just disinterested, which made me feel the same about the store. They would look at me and walk past me. I only went back the next day to utilize the sale. This time, I was greeted by a sales representative named Elsa G. Elsa was so pleasant, calm and helpful. I was not stressed at all. We decided on a sectional that is perfect for our space! Thanks Elsa! The entire experience was great! Only because of her. If you want someone who goes above and beyond, ask for Elsa during your next furniture purchase!

Great salesmen in Alex B, not too pushy very knowledgeable, it was a pleasure shopping at Ashley's.

My husband and I have been loyal customers for a very long time. Customer service and satisfaction is always their number one priority. We have grown very fond of two representatives there, Brian G and J. D. M. We have very particular taste and they have patiently helped us on several occasions. Our house is always a work in progress and we are looking forward to working with them again. Thank you both for your kindness, great sense of humor and professionalism.

My sales lady “Bert” was friendly, patient, and easy to work with. I am finding nice pieces for my home.

First and foremost, their customer service is amazing! In store and Customer service. Paul Pham from the Stuart store was able to help me with my couch, and he was patient, kind and considerate of what I wanted as a customer. Then I spoke with Shaneika Hanson and she was AMAZING! She helped me get a replacement ASAP, and get my order loaded up for delivery the next day. The two guys who delivered we also so kind, I was so insistent that my couch was going to fit, but they do this 24/7 and know their job. If you are looking for new furniture drive to Stuart! Phenomenal team, and GREAT Customer service. Also a few weeks ago as well I bought a dining room table with Justin Gelfond, and he made the process so easy, no extra hassle or trying to add on items that weren't needed. Again I can't rave enough about this team, and their service. I will 100% use them again in the future.

Terrible experience. Two living room sets. Two diiferent transactions. Two times delivery cancelled due to manufacturing issues and incomplete sets. Months later still no living room. Had to request a refund! I tried sending an email but got no response. Today is June 29....contacted them as they requested and nothing got resolved. They're still having manufacturing issues.

If I could give 0 stars I would. Horrendous customer service- I went in over 4 weeks ago- was told only 2 pieces of my 10 piece order would be back ordered. They were happy to swipe my card and then shocker more than 50% of my order is back ordered almost 2 months .then my delivery date changed 2 times after I already took off work to sit and wait for the few items that were told would be delivered. No one does anything about it , managers are useless! will never ever recommend or buy anything from here again.

Our salesperson, Mary Conway, was so professional and made the process of buying a bedroom set a very smooth process. We are very happy with the service we received.

J.R was very helpful and patient. He took his time helping me find exactly what I needed and making sure I was happy with my purchase and overall experience. He helped me get the best deals. His manager George, aka Trip, was also very kind and helpful.

Terrible place to shop. Sales people are dishonest. We purchased an outdoor set with an extended warranty. They covered nothing they said it would. Don’t add any warranties or purchase from them. You’re a sale to them that’s it.

Extremely helpful

Great concept, excellent location

Greta place to shop for furniture and decor.

We received excellent customer service from our sales per Steven Hood. He was very pleasant and helpful. We decided on a sofa that is perfect for our space! Thanks Steven for the help. The delivery was fast and seamless! The entire experience was great!

Johnathan at the Jensen Beach store was very patient and very nice when I visited the store

Great shopping experience. Kyle and Art were awesome.

Dawn Styles was very kind towards us! She helped us out and let us know everything before we bought it, and she also had such a positive attitude towards the customers! She was very understanding with us! Thank you!

I had the pleaure of meeting David today. He was very patient and helped me and my girlfriend pick out the perfect bedroom set. David was attentive and amusing and I highly recommend him and this store!

Decent selection. Found what I wanted but was really annoyed with the "add ons" that weren't discussed with me until I was asked for payment. The additions totaled almost a third of the total bill. Had I not been with my mother she would have just paid it which feels deceptive and slimy.

Amazing experience very professional

Elsa is superb! She is courteous, professional and most of all patient. She and Art did everything to accommodate our needs.

Thanks so much to Gabe Caldero. Could not have made that an easier and more pleasurable experience. Super knowledgable. I honestly just followed him around the store while he pointed out a great selection of mattresses. Thank you so much again.

Ordered furniture in September, never received. I tried to obtain store model and was told if they allowed that, there would be no furniture on the floor. They are not able to get furniture. I did get a refund

Salesman Kyle. Manager Donald both helpful and easy to work with.

The worst customer service you can think of. Paid for my bedroom set in May also paid in full of it. Never followed up with or communicated with me. I moved into my home in October still have not gotten it. Thus also left 2 voicemails for my sales person nothing back. So I go in December to complain did not like anything they tell me March. I said need day bed but want something that will be ready. I ordered day bed 1/2 the orders came the other order is on back order. This is not how you do business. The biggest mistake is this place and City Furnuture.

Nico always rothe best quick pleasant happy to run around the store and tell you what's in stock...excellent experience!

Had a wonderful experience at Ashley HomeStore in Stuart!! Thank you Edwin Martinez for helping us choose our new livingroom set!!

Be forewarned, this store has a no return policy for furniture purchased in person. Per the website, each store makes their own policy for returns. This store's policy is no returns if you purchase something in person. The reasoning is, that you saw it in person. Well the piece that I purchased was not in person because they didn't have it to show me on the showroom floor. I was told by the salesman "this is exactly the same as the one right here except for the storage is different" even showed me a picture on his tablet that looks very similar. But the beds were completely different, the only thing was it was the same color theme. I've called Ashley corporate and spoken with staff in this specific store, they refuse to allow a return. So my suggestion is, if you're forced to shop at Ashley furniture or City furniture, go to the showroom and look only order online and you have a 3-day return window if you order online. On another note, I spent almost $1,000 on a bed frame that is particle/fiber board. Again, the bed in person was real wood because it was a different bed the one I purchased that I did not get to see was particle/fiber board for almost $1,000.

No staff in sight

Jonathan has to be one of the best salesman around, he took his time with us and showing us different ideas with what we are looking for, and yes we did purchase a dining room table from him. And will likely be back to purchase bedroom set and credenza or coffee table for living room. Very helpful and polite. A1 in my book.

I have been waiting for 5 months for the other half of the bedroom set I bought. I was told today it will be another 3 months at least! They are not offering me any kind of discount or alternative. They are not even communicating with me. They know the furniture may never come but still took my money and were not up front about how long I would have to wait. Absolutely horrible way to treat your customers. I’ve always shopped here for furniture in the past and will absolutely never shop here again.

Parking was a chore but the people inside were friendly and helpful, and prices were about par with the market. Always clean and orderly too. I would recommend.

At the end of August we purchased a reclining sofa Thru Ashley home store/ City furniture. And purchased the extended warranty. It was delivered at the end of September. Within a month we saw that on one reclining side, the seat was drooping. We called our salesperson (who has been great and helpful) and advised us to go online and make a claim. We did and long story short, it took nearly another month for the 'tech' to come and investigate it. He stood there, agreed with us that it was faulty on that side, told us exactly what was wrong and what parts he'd recommend to repair it and he definitely could fix it. He said it would be up to the warranty dept to agree to the repair or to replace it & we should hear within 24-48 hrs. We got NO call from customer service and after patiently waiting 4 more weeks to hear something, we called, waited on hold for a very long time and when we finally got to speak to someone, we're told that they didn't reach out because the tech wrote in the report that it was 'normal wear and tear!!!' They finally reached the tech days later & he told them he was standing by his report!! We were basically lied to by the tech as to what would happen and still have a sofa that is sagging on one side. I asked that they send another tech and was told we'd have to submit a new claim and got Thru this whole process again. We are very upset and disappointed in the service given to us, especially we paid extra for the extended warranty and in reality this was an issue from the beginning. Also, as a note-- we are not heavy people with no children in the house and we didn't cause this issue. The other side looks perfectly normal. All we want is for this to be repaired or replaced. If this is the service given after the sale, we would say "buyers beware"! This is the only negative review I've ever written and hopefully the last!

JR was very pleasant and gave us all options for our purchase! 👍

Sales associate Taylor Styles was great and made our purchase quick and easy.

We have shopped at City Furniture/ Waterbed City for 30 years. I was so impressed by Louis Reyes. He greeted us with a pleasant personality and we ended up spending over three hours with him. He never once made us feel like we needed to hurry. Definitely one of the best salesman we have had anywhere. Thank you.

I have been dealing with Rebecca Parenteau in the Stuart location and I couldn't be happier. Her design advice and the total commitment to customer service has been amazing. She handled all my purchases with amazing attention to detail. In a time when every company uses Covid as an excuse for poor customer care I feel she has exceeded all my pre Covid expectations. I'm only sorry that 5 stars is all I could give her.

Would highly recommend shopping here. We tried the Family furniture place down the street and at Family furniture we felt like they were crooked used car salesmen trying to sell us ovepriced furniture and expensive warranties. Not here at Ashley. In and out quick. We made a couple visits before making our buying decision, and the best part is when we finally did buy we got a better price than we were quoted down the street for similar furniture, and it was delivered in less than a month (which was our goal). Very happy with Ashley.

Extreme lack of coordination between the salesmen and warehouse. The people working at the store are friendly and helpful however their ability to deliver the furniture on the dates they outline is horrible. We went to the store and spent thousands on furniture they said was in stock and scheduled a delivery date for everything. Delivery day comes and they don’t have the slats for our bed frame nor do they have our mattress. We had to contact customer service to find out the mattress they said was in stock, was in fact not, and they wouldn’t have it in stock for over a month. We had to go back to the store to buy a different mattress and another delivery got scheduled. Delivery day comes and we find out the day of that they once again cannot deliver the mattress we bought. We received multiple emails pushing the delivery date back to different dates. The experience dealing with Ashley is extremely frustrating and not worth it. Absolutely would not recommend.

Ronnie was our sales person and was absolutely amazing. We came in a handful of times while deciding on several pieces of furniture, and he was always patient and willing to show us the best options for what we were looking for. Ronnie was very knowledgeable of both the City and Ashley selections of furniture when we described what we were looking for, he effortlessly took us around to see what was available. All in all I cannot say enough about how great the experience was, and we are very excited to receive our new furniture!

Always a good experience when I go in there. Mary helped us this time, she was very friendly and helpful.

Ashley Home Store in Stuart Florida is one of the best furniture showrooms by far that I have seen in the south Florida. The management staff is attentive, especially Bryan Murphy, Jerry and make sure you ask for Donald Douze. He is honest, attentive, professional and will definitely take care of you. In Vero Beach they will tell you what you want to hear and their policies are not communicated. If you don't pick up your furniture within 2 weeks it's passed on to the next person in line. I ordered three rooms of furniture for delivery October 12th only to find out that most of the furniture was not available until end of January 2022. The sales person Christian did not follow up at all. I am scheduled for the remainder of my furniture tomorrow so I will post a follow-up on satisfaction. Go to Stuart Ashley/City Furniture tell them I sent you and to take care of you.

Excellent bedroom sets

Donald D. was very professional and knowledgeable in helping selecting a few pieces!

Good

My five stars is for the amazing service I always receive from Alvin at the Jensen Beach store. He strives to make your experience as easy as possible and when there is a bump in the road he goes above and beyond to make it right!!

I love shopping at Ashley furniture but this location was not friendly at all. No greeting. We were there for at least half hour and no one helped us and we passed by a lot of workers. All we wanted is to all additional set for our bedroom . Unfortunately I won’t be coming to this location again.

Mr Arters was very attentive. It was a pleasant non high pressure experience. Look forward to receiving our merchandise

Without boring you with all the details, understand that all sales are final, you will not get a refund no matter what. And trying to cancel an order is like pulling teeth. Don’t walk out of that store, run! It’s a shame, they have nice stuff, but their corporate policies stink. Don’t buy a thing from them. Update: I voiced concerns through social media and was contacted by corporate and they’ve adjusted the issues. I still don’t recommend them. Shouldn’t have to fight to cancel an order or have charges removed from your account

Staff were courteous. Always avaliable when asking for hlep.

Excellent service as usually Ron is a stand up guy who backs what he says and is highly knowledgeable in what he does

Elsa was extremely friendly and helpful with the purchase of the accessory that I bought. Thanks Elsa for a terrific experience.

I purchased a leather recliner loveseat and a sofa from Ashley. My salesman convinced me to purchase an extra warranty on my furniture.within 2 months the seat on the rightside which I sit on the seat has so little stuffing. U can feel the wood going under the seat. The seat on the left side squeaks so loud when it is open and closed. We called customer service and they sent a man out to check and he said it was a manufacturer defect. He said he would report it. When I called customer service they said he said it was normal wear and tear. Please how much wear and tear should a leather recliner have in 2 months. I asked for a new person to come and check it and they refused. I then asked for a supervisor or manager to call me back. They refused. Noone has called. I woulldnt take a piece of furniture from them if they gave it to me

Ron is so patient and kind. We only buy furniture when Ron is there to give us his expertise.

Purchase a painting and the process was smooth and fast. Thank you Karin for your help and time.

Way to overpriced, better to go somewhere else

Was not helped by anyone.so many available associates and no one was able to help out I felt ignored I've always been a loyal customer to ashleys but this one really drop the ball.

Steven was very friendly and so helpful. He went through everything concerning our purchase ( delivery date, furniture warranty, refund, etc.) and answered our questions. Very pleased with our purchase and our sales rep!

Great staff and excellent choices in furniture.

Excellent customer service. Professioal, knowledgeable and extremely patient. I definitely recommend this store!

Nice but pricey

Purchased a couch from the store and was told a piece was on back order and delivery for whole couch would be middle of July. Checking on our status we found that now a second piece on backorder. Reached out and they told us they gave it to someone else because we did not have it delivered within 14 days, mind you we asked for complete delivery, and we now have to wait until end of September. What am I supposed to do with a partial couch. Cancelled order and now will go somewhere else to fill my rental properties. And this site will not let you post unless you give it at least one star and they don't deserve it.

Salesman was very helpful, knowledgeable, and kind. My only issue is that we had to ask for help. Other than that, he was great!

Staff was very helpful, especially KJ

Brian was very friendly, answered every question I had and was upfront about the prices. I ended up buying a leather couch from him.

Karin was amazing.very patient with us as we took a long time. And was very knowledgeable about the products.would highly recommend Using her.

We went to Ashley’s Furniture in Jensen Beach, Florida to look for a tv stand. Brian Goldenberg helped us immediately. He took us around the store to show us the stands I liked online. He price matched the online price. He was very personalable and didn’t give off the typical “sales” guy vibe. The quality of Ashley’s furniture has always been great and our other pieces have held up pretty good.

Nicholas Algarin and Steven Hood were extremely helpful! We are buying our first home in Port St. lucie and moving all the way from NJ. I asked so many questions and they were both so kind and patient. They went above and beyond, to the point where they even made suggestions just to accommodate us when one of our items wasn’t in stock. If you are looking to buy furniture these are your guys :)

Great shopping experience. Ramon was very helpful and knowledgeable about all of the products. Highly recommend this store. Will shop again.

Edwin Restrepo was our sales representative. From the moment we arrived he treated my mother and I with kindness and patience. He help us purchase everything we need and 99% was in stock. His knowledge and skills were impressive. As another costumer stated...Edwin is amazing! Thank you so much Edwin. It was a pleasure to meet you and to work with you! 👍👍👍👍👍

Our experience with Ashley Home Store/City Furniture was amazing thanks to Paul!! We appreciate how kind everyone was to us during our multiple visits to the store. Edwin was also very helpful on Paul’s day off. Thank you Paul for your patience and guidance during our search for the perfect furniture for our home. We truly appreciate you and your thoughtfulness during the process. Thank you also to Tripp for helping us close the deal so smoothly! We will be back again! Best Wishes!! The Parkers

Very friendly when I walked in and not pushy. Luis was my sales person and he was really nice and patient. I've worked in sales for a long time and its nice to have someone genuinely interested in helping you instead of just trying to sell you stuff.

My salesperson Alvin was awesome. He was very helpful, informative and patient with us. I still have more furniture shopping to do and will be using him again. Thanks Alvin!

I bought a patio dining set over the phone with Kaijay. Professional and kind Kaijay explained my options and gave great customer service!

City had what I was looking for

The best. Ron Nautilus, sales rep was amazing. Furnished our whole house with him. Very nice quality at reasonable prices. Large selection of models and styles. Huge offerings for accessories. Ron knew everything about wood, how draws were assembled was on top of my delivery times.

Great Service. Salesman Mike Torres a superstar! Great experience

The sales people were ok. Basically sold me what I wanted. However the coffee table I ordered was damaged and I didn’t notice until after they left. I filled out the form online as directed and still no one has helped. I’ve called 4 times with promises to call back and no one ever did. I’m now on hold for over 20 minutes still waiting for someone to answer. I have spent over 15k in this store to be treated so disrespectfully is terrible. I will never buy anything from this store again and I will tell anyone who asks their customer service is the worst.

The best furniture buying experience I have ever had! My Sales Representative was Gabriel Cordero in Stuart, FL. He greeted my daughter and I very kindly and right away after I described what I was looking for he was very knowledgeable of where the products I wanted to see were located in the store and took me to them. He was very patient and even moved some furniture around so I could get different perspectives. He stayed with me but never pressured me. He only gave me many options and made great suggestions. He was very good at taking my vague ideas and bringing them to life helping me find the perfect pieces. I am very happy with the excellent service he provided from the moment I walked in until I left completely satisfied. I will definitely return when I need more home or office decor. Thanks to Gabriel!

They lied to me and convinced me to get the protection plan. My furniture broke in less than a week and they refuse to fix it after they said it will cover it. They are liar's.

I have had two different deliveries First time broken headboard,Second time missing screws and pieces.Just totally Worst experience ever.

My husband and I came to this store two times. Both times we were not greeted or helped once we found what we wanted. Not one staff member approached us.

Alvin was AWESOME from start to finish! He answered all of my questions and helped me purchase a sofa for my new apartment in a timely manner. I definitely recommend this showroom and their staff especially Alvin! Thank you for your help!

Hanna was a pure breeze to work with! I highly recommend her If you visit the store in Jensen Beach! Very efficient and professional. I am always please with Ashley.

Roni was great! He is so knowledgeable and kind. He took his time and answered all of my questions; my experience at this store was a great one because of him.

It was great the salesman was so knowledgeable about all aspects of furniture. Understood what I was looking for and had patience. Was friendly and so polite. I was in the store in March. The salesman name Watson Nortelus👍

Connected to City furniture making it 1 giant store. Reasonable prices

Awesome. Quick, efficient and considerate experience.

Great selection. Staff was awesome. Pricing is not bad.

We had an issue with an item we needed to return but City Furniture went out of there way to make it right.

Jonathan was very knowledgeable and helpful in our search for furniture for our new house.

Awesome experience! Ron was really helpful helped me find what I was looking for 😊

Very nice variety, I'm very pleased also with the attention we received from Makayla who showed around. Very happy!!

I highly recommend Robyn! She was so helpful and took her time to show me all the selections that was to my liking. She was not pushy and was very patient. Thank you again Robyn 😊

Excellent telephone experience! Nick provided superb customer sales and service. Thanks.

Very good People Very Good Prices Very Good Service I Like Ashley Homestore Good PLACE To be

Angelica is super awesome and excellent at learning her customers! I think Ashley stores should start giving us complimentary champagne to cope with the cost of furnishing a home 😝 just a thought! :)

Alphonso took care of my order and got me the product I needed at the listed online price with my usual free shipping. Great service and experience as always.

Andy at the Jensen Beach store was very pleasant and accommodated my needs with care. I am satisfied with Ashley Home store!

My sales rep, Steven Hood was very helpful and professional. Best person that I had spoken in awhile at a furniture store. Great service, thank you Steven Hood

After a delay in our order we asked for our money back. We were told that the store couldn't do it because only corporate could cut a check. So far we have been waiting one week for our money and still nothing, but they were very quick to take our money.

Had a wonderful and quick shopping experience with Alvin who was kind, knowledgeable, and incredibly helpful. Purchased a new couch that was exactly what we were looking for and did it in record time!

A few months back we ordered 4 backless barstools on line from Ashley furniture and I can tell you that what a joke!! I got down to assembling the last one I was missing a leg. I called Ashley furniture and 3 months later it showed up.Wowcustomer service biggest joke ever. That was an online order which has nothing to do with the actual Ashley furniture store. Learned online purchase totally different company! Don't order anything online lesson learned. Go directly to the store it self!!

This store has great decorating accessories. Lots to choose from and staff is helpful.

Great place to buy furniture. We have furnished our whole house with Ashley’s Furniture. No pressure. Great people. Our sales guy, Louis, made is fast and easy.

Experience at the store was fine. Edwin took his time and answered all my questions. The furniture (love seat and sofa) was delivered in less than 24 hours from purchase. What was not fine was receiving a damaged sofa (recliner not aligned) & having to wait 8 days to have the technician come out to fix my brand new sofa. Clearly completing the sale is not a priority. Emily (customer service rep.) was very helpful. Also paid $160 to have both pieces delivered and installed (power recliners). However, the headrest didn't work in the love seat because no one plug them in and for the sofa, nothing worked because everything was still wrapped and attached to the frame underneath the sofa.

We dealt with Paul. He was very nice and helpful. Would recommend Ashley to others. Thank u.

Paul Pham was very Accommodating !! And made the purchase easy and Professional!!! Can’t wait till delivery of my new Living Room Set !!

Everyone was super helpful through our couch buying experience. Thanks Shanice 🤙Plus got some Starbucks gift cards 😁

Ron was the greatest salesman we have had in years! The couch is a little too stiff. Hope it gets broken in but love it's looks and everything else about it. Ashley is the best and so is Ron.

(Translated by Google) disappointment .. !!! 😡😡😡😡😡😡 The worst of the worse ..!! I bought a room here for cash because I liked it but it was a nightmare .. when they took it home they received it and when I arrived I saw that one had an imperfect like a sunken in a seat .. there is the same call and they told me they were coming to see it That was on December 26, I called again in January and now we are in February and they don't give me a solution .. !! And that paying a 3-year insurance is not what for.? Pay insurance. !! If it has been a problem so that they can give me a solution. and we are going in February .. I do not recommend that you buy here and if you buy PLEASE .. !! be very aware when you receive the items. because then it is a problem for them to solve things .. I do not recommend buying here ..😡😡🥵the customer service is very poor (Original) disappointment..!!! 😡😡😡😡😡😡 Lo Peor de lo Peor ..!! compré una sala aquí a contado porque me gustó pero a sido una pesadilla .. cuando la llevaron a casa la recibieron y cuando llegue vi que una traía un imperfecto como un hundido en un asiento .. hay mismo llame y me dijeron que venían a verlo eso fue el 26 diciembre , volví a llamar en enero y ahora ya estamos en febrero y no me dan solución ..!! y eso que pague un seguro de 3 años no se para que.? Pagar seguro .!! si a sido un problema para que me den una solucionen. y ya vamos en febrero .. No recomiendo que compren aquí y si compran por FAVOR..!! estar muy pendiente cuando reciban los artículos. porque luego es un problema para que les solucionen las cosas .. No recomiendo comprar aquí ..😡😡🥵la atención de servicio al cliente es muy deficiente

Sales associate Anthony Hunter was very knowledgeable, helpful, and got me everything I needed with the maximum discounts. He even set up my delivery to coincide with my move. Great job!

Frank F. was very patient and suggested a lot of good choices.

Very friendly, helpful and informative in purchasing and setting up a delivery date for the furniture. Lots of furniture to choose from.

I had, as usual, on this visit a very comfortable and pleasant experience, from the wide selection of inventory, I was able to pick a suitable dinette set that will work out quite convenient for me and my family. I will recommend shopping at Ashley HomeStore. Thanks to the Salesman - Mr. Ronald Walcott for explaining everything to me and help me make a purchasing decision.

We love the mattress. Perfect for our spare bedroom. Our guests have been very satisfied with the comfortability of their stay.

Anthony was very patient with my husband and me. He was also very knowledgeable about the manufacturer and construction of the furniture he showed us. I highly recommend Ashley Furniture!

Louis is an excellent sales guy! Genuine and nice person

Great Furniture store. Very nice salespeople with excellent selection and pricing. I would definitely recommend them.

Amazing quality excellent service!

Everyone was great enjoying our theater seating thanks again

Very enjoyable and successful experience. Anthony was respectful of current Covid shopping challenges for us as shoppers but also very pleasant, knowledgeable and helpful.

Kaijay was great, Greeted us soon as we walked in the door with a smile and how are you doing Gave us some information about the sales and let us look around and after a while checked on us to make sure we were still doing OK good job

We were very indecisive on picking out a new sofa... Kai went above and beyond trying to help us find the perfect one. He was understanding, knowledgeable and extremely patient with us. Thanks for all your hard work!

Savannah was very courteous and helpful . Great experience with her and she made my purchase easy and timely

Beautiful store. Great associates. They are not pushy at all. Definitely recommend as an affordable furniture option.

Gabrielle was great and very patient with us when I asked him to move a few night tables to a different bed frame to see how they would look together! We found our perfect bedroom set thanks to him

Wonderfully shopping experience Frank Fernandez was absolutely wonderful patient professional and kind would definitely come again

Nick did a fantastic job helping me find the right couch at a great price. Will definitely use Ashley HomeStore for future furniture needs.

Great Service

Could not be happier with our experience with Kaijay Determann! Both he and Gen Mgr Jerry Sauver were extremely patient and knowledgeable. We had only intended to take a look at some small stuff but left with a couple of new rooms! Very low pressure and accommodating. Kaijay knew every single aspect of mattresses and base units. We will definitely be back for the remaining rooms we want. 10 out of 10 stars!!

Ashley Furniture is open for business! They were able to get me my daughters new bedroom set in excellent time despite the pandemic. Gabriel did a great job communicating on the sale and delivery progress. HIGHLY RECOMMEND!

Very good experience with Ashley Home in Stuart, FL. Good selection and very good price on a small desk and chair. Alvin S. was a pleasure to deal with and very knowledgeable. Awaiting third party delivery in three days to complete transaction.

Anthony was a great help!

Jeanann was great. Very helpful and super informative. And if and when I come back, I will have her help us again.

Nice experience, went for one item , left the store with two items. Sales people very friendly and knowledgeable

Had a great experience. The product is just what i wanted and needed. It was available and delivered quickly. The delivery team was amazing. They were polite and professional and assembled everything quickly. I will be going back to Ashley and City furniture again!I

Everything handled very efficiently & what our young sales person didn't know she got answers...a good experience.

Philippe lesperance was very helpful

Ramon was great and very helpful. I will only work with him from now on.

I recommend never buy online.. I bought last week a tv stand 70 when was delivered i opened has a lot scratches and repairs. I called them many times never answered and when finally answered gave me excuses and only offered give me 100$ back and when explained than a technician is my house they told me sorry we can’t give you more money back.

Perfect piece of furniture for the room. Quick delivery. Waiting for other piece.

Louise was great. He was expecting me and showed me exactly what we wanted. Can’t wait for the delivery of my new chairs

Kevin was very helpful. Did not push, listened carefully and took time showing. Knew us when we went back a week later, worked with us on price c.f. online match. Impressed with Ashleys, had stopped at all furniture stores along US1 in our area.

Alivia the sales rep was really helpful, friendly and professional. She tried extremely hard to help find the exact bed room set my daughter was looking for. Unfortunately, they did not offer it in full size.

Awesome customer service and made it quick and easy to find what we needed for our home!!!

Andrew was AWESOME!

We met Paul, a very professional and knowledgeable salesman at Ashley/City Furniture who took us around both stores and showed us all the end table inventory they had. We settled on two unique style tables and were pleased at how easy it was to find what we wanted working with him. We both commented how we would ask for him again when we go back there.

Mr. Louis Reyes was very professional and personable in understanding our needs and what we were looking for today in picking out a bedroom set. He showed us several options and we are quite pleased with what we’ve ordered.! Thank you Mr. Reyes and Ashley Furniture!

Kaijay from the Jensen Beach store was fantastic he had alot of good ideas on how to measure for your furniture, before you buy it.

We always have a good experience at Ashley's unlike their City Furniture partners. We've been buying furniture since 2007 from Ashley's and we are always happy. Good customer service as well from the cust. svc. reps.My new go to again is Ashley's.

Sales person was very helpful. Listened to what I needed and helped me to my car with my purchase. Thank you

Great customer service by Phillip Lesperence.

Nico was very helpful. Good experience!

We went and they had a great selection. Kaijay knew all about the products and shipping dates. He was very friendly and not pushy at all. Great service!

Are salesman was a great help and not pushy

Outstanding service ! Thank you Gabe

I had a wonderful experience. No pressure. Great furniture at an affordable price. Thanks. Bg.

I was very impressed with Kevin. Having joining your company just a week ago, he was extremely knowledgeable and had a wonderful attitude. He took his time with me, never pushy or aggresive. Great suggestions regarding color, style and durability. He is a keeper and you're fortunate to have him on your team. .

Great customer service and experience. Ramon was so patient and helpful in the whole process furniture buying and explaining everything. He was great on the showroom and helping us make our purchases over the phone from far away. He was very quick with getting back to us and answered all our questions. It made for a great experience.

Gabriel was the salesman that helped me with my complete new bedroom set including a new mattress with adjustable frame. He was awesome and tremendously patient making sure I got the best deal!

Horrible delivery service. Would avoid purchasing from Ashley Furniture. We exchange a defected table and instead received a table that was even more damaged. The Ashley furniture delivery would not let us look at the table they delivered. It would of taken me 4 minutes to open the box and see the damages.

Gabriel was an amazing sales rep and he deserves the 5 start review vs the store. Way better then the West Palm location we just bought from a month ago. Overall we will go to the Stuart location from now on. Thanks for all your assistance Gabriel!!

Sunny day during. A pandemic. Upon entering i was greeted by 3 gracious consultants. I chose Lewis. He was so helpful i thought i'd won queen for a days. I was very specific about what i wanted and what i was willing to pay. He went right to work measuring sizes, fabric types. Structure of items colors . he explained lots of things to me. Most helpful. I ended up buying what i asked for in color, shape ,value. Thank you ASHLEY HOME STORE IN JENSEN BEACH 10/9/20

Great experience. Alvin Swoope was excellent. Highly recommend 👌

Chris was not like the typical sales person you run into at most furniture stores in the area. He gave us our space but was always available to answer questions checking in with us from time to time. We didn't make a large purchase dollars wise but it was important for us to get it right and at no time did I feel like he thought we were wasting his time.

We had an issue with delivery being delayed due to COVID which we 100% understood and were ok with. However, when it was pushed back for the fourth or fifth time we were inquiring to the status and asked to speak to a manager. They said we had dropped from number one on the list for delivery for the particular piece to number 20 with no explanation. The manager said he would call us shortly we waited three hours and called back he got on the phone and advised he needed to look into the issue and would call us back in 15 minutes and failed to call back at all. We called five hours later again and were told all the managers were in a meeting and they would call us back which did not happen. I then messaged a sales associate on the online chat who advised that “I’m just a sales associate I don’t know what you expect.” I explained I understood her role and was just asking who I should speak with to get my issue resolved and she gave me the number for customer service and said “they won’t do anything to help you.” We called them and they didn’t offer any additional information or assistance. We understand the difficulties presented by a pandemic but the rude treatment and lack of follow through on the part of the store was absolutely unacceptable. We cancelled our order and will never be purchasing from this company again.

Customer service and delivery was smooth. No issues with quality at all! Will definitely buy again!

I purchased a living room set. Last week I called and was told that delivery day is September 15. Now today is September 15 and I called customer service and they told me that I have to wait until the 22 because the rug didn't came in. So why last week I was told everything was ready. That everything came in and now I'm told something else. I purchased everything since last month. So I have to wait over a month for my living room set.

I had a wonderful shopping experience. It was nice not to be hounded by sales people. Our sales woman, Robyn Chalmers, was great. She was helpful and honest. She took the time to listen and help us find the perfect fit. I would highly recommend asking for her. I will be back!!!

We love the quality of the furniture and the service , i have so far been working only with Mac and he always makes sure we are happy with our purchase.

Frank Fernandez was very patient and knowledgeable about his products and services. We purchased a new sectional couch and never felt any pressure to make a decision and even asking a million questions Frank was great. We believe we got a great value and will definitely be back for future purchases.

All of the sales people and managers were very nice and helpful -

My shopping experience with Kaijay was fantastic! He really knows his merchandise. Friendly and professional. Will definitely come shop here again at the Jensen beach location. Thank you again for the great help.

Great pricing and excellent service

Great Service at this location. Joe Marotta was our sales rep and he did an amazing job. He made sure we were happy with our furniture and didn’t let us settle for nothing less. Whenever we had questions he explained everything in as best detail as possible. Very professional and willing to work with us no matter how much we changed our mind. Truly the best experience with customer service we’ve had in a while. Thank you Joe.

Kaijay Determan was very helpful and went out of his way to find exactly what we were looking for. He wasn’t pushy or overbearing. He took the time to show us other options to help us make the right choice. He was very professional, knowledgeable and takes pride in his job. Something not seen much theses days. We will definitely be back.

Very professional and knowledgeable sales rep.

I had such a great experience..Donald was amazing..helped me make my purchase smooth and easy. Definitely recommend!!

We were never informed by the salesman that we have to be at location until 6 and if you not there you get an extra charge? Just like a car sales man, do what they can to make the sale and leave you hanging

Alvin was awsome.... excellent customer service, very efficient and fast... gave us our space to shop and ready to go once we needed him... great, awsome service... Thnaks Alvin!!!

Very helpful and knowledgeable

Ask for J.R., Jensen Beach/Stuart

Customer service was great! Loved how the sales Rep from Ashley store price match the price from online price And delivery is fast! Very professional!

Knew everything about what he was selling no pressure just facts .We went home happy. Thanks

Good service they explain everything so well. They are so nice and polite any question you have they will answer. Great service overall.

Kaijay was super helpful and informative during our showroom visit and his assistance was greatly appreciated.

Great selection of furniture with a friendly staff!

We had excellent service Ashley furniture in Stuart. We were helped by josh. He is very knowledgeable and patient. He spends the time to get to know your style and really pull the design from your mind into your home.

We visited the Jensen Beach showroom on July 27. A young lady named Valerie greeted us at the door, she was extremely knowledgeable and very helpful in choosing an area rug. Also 3 weeks ago she helped my wife's daughter select a dining set. We all had a great experience !!!!

Jessica was a pleasure to deal with and she was very informative. She got me the right furniture and I was in and out of the store quickly. Thanks again for your help!

Nick DeCarlo was very helpful and seemed to know the product details very well! No pressure! Ashley Furniture seems up to date and at a great price point! Great carefree experience as well as a very gracious sales person!

(Translated by Google) They do not speak Spanish (Original) No hablan español

Karen Diaz was absolutely amazing ! She had so much patient while helping me pick out furniture. She was friendly, willing to help and kept it honest while trying to match everything. I would definitely go back for further purchases. Everyone was very friendly.

This is my second trip to Ashley’s after moving into my home. The furniture is great and the customer service was phenomenal! Thank you

(Translated by Google) Its furniture is beautiful and also its ornaments, American style (Original) Sus muebles son hermosos y tambien sus adornos,al estilo americano

Edwin Martinez was my sales person very honest person and not pushy... he gave us space and time to look around and answer all our questions. Ask for him when coming in -Domingo&Suleika

Had a great experience, very friendly staff helped us out in getting yet another room furnished.

(Translated by Google) I have more than a month waiting for a piece of furniture and just for my location they send it to other people first, because it has been a long time they change me and they change me and they change the delivery date lousy Servisio just because one is Hispanic what discriminate I just want to know when it will arrive !!!! (Original) Tengo un más de un mes esperando un mueble y solo por mi locación se lo mandan primero a otras personas que ami , ya que tiene mucho tiempo me cambian y me cambian y vuelven a cambiar la fecha de entrega pésimo Servisio solo porque uno es hispano lo discriminan quiero solo saber cuándo llegará !!!!

Great sales help and service.

Great sales experience with great prices. Free delivery will happen Friday. Hopefully that goes as well as the sale.

Ramon was amazing!! Very patient and easy going, no pressure. We couldn't be more pleased. Jerry the GM was also extremely nice!!

The sales person was extremely helpful and enthusiastic about his job. He did everything in his power to make sure we were satisfied. The 4 stars was simply because the variety I was expecting was not available.

Great time shopping at Ashley’s in St Port Lucie. The sales rep was friendly, not persistent and informative. I highly recommend this store. Please shop here you’ll be delighted. 👍

Edwin was great to us. Would definitely recommend to others. We love our bedroom set and mattress! Pillows are awesome!

Made a quick trip to City Furniture/Ashley Furniture to look at a bedroom set I saw a month ago. Was greeted by Angelica at the door and she quickly helped me make my purchase and set up delivery. Pretty sure the whole shopping trip was less than 10 minutes...😊

Very satisfied with my purchase! Looking forward to getting the items delivered! Savannah Mennella is Awesome! Looking forward to her helping me with fall purchases! May the Lord bless the owner's of this business to be a blessing to their employees! Especially during this Covid 19! Psalms 91 Abide in the Shadow of the Lord! He will keep you in business! Blessings from: Mrs Bobbie Smith

Best service and quality sofas. Prompt delivery also! We had an issue with one motor in our new recliner. Serviceman came in a reasonable amount of time and did a satisfactory repair . Will be happy to purchase from this company again in the future!

Joe Moratta was my salesperson. He was so helpful and I was able to pick out a sectional that I love at a great price. Thanks for a great experience!

We bought a warranty on our previous purchased sofa had an issue and Ashley Furniture gave us 100% credit towards anew sofa-Nick was helpful and kind and made this experience pleasant!!

Great selection of dining room tables. We found the one we wanted and it is being delivered tomorrow! Who could ask for more? Great selection great service!!

Edwin has been great for all our furniture needs. Fast professional and keeps us happy!

Anthony Hunter was awesome, super helpful. Really helped us out, did not push us into buying anything... so ended up buying a whole room set from him! Well done will return for all my new home needs!

Great store

Nicholas Literal was very knowlagable and helpful in every aspect of our purchase thank you. He made it simple and easy.

Karen Diaz was awesome!

This place is horrible! Nothing but issues and always get the run around. I'm so done with this store! 😑

I like this place but I don't thing they have enough variety.

After having a hard time with Corporate online services, Trip Henderson with Ashley Home in Stuart gave us phenomenal customer service and satisfaction! Walking in there already unhappy with Ashley Home Corporate I walked out happy as ever and will buy all of my furniture in the future with Trip Henderson!

My experience was wonderful. Nick is professional and very knowledgeable. I greatly appreciate his kindness and patience.

I am beyond disappointed in the customer service and products received from the Jensen Beach/ Stuart location. I paid 7k cash for a living set, I was mislead with the warranties I was lied to about the return policy and the material. I had to place a claim within 20 minutes of delivery, my wedge was torn, improperly assembled and missing pieces. I further noticed defects on my love seat. After spending 6 hours on the phone I was told that although I have had the furniture less than 10 hours I could not return for refund the set. Mind you, I want to keep the coffee table, entertainment center and pay for those as well as the $99.99 restocking fee , delivery and pick up but still no help. I was told that the fabric was leather and the backs were vinyl but this is a lie, the entire set is vinyl and will not withstand to three kinds and two dogs as promised. It barely survived delivery. I have a business and deal with customer service and corporate matters daily. I have never treated my client with such disrespect and lack of care. I have asked the the couch set is picked up and I am refunded. I have been forced to filed a complaint with the BBB and will be speaking with my buisness counsel on other methods for resolution. I will never shop at City/ Ashleys again and will advise anyone who asks of how horrible they treat they customers!

Let’s start by saying that although I had been fore warned about Ashley’s / City Furniture I went ahead an gave them a try because I thought there customer service and products were great. Well after 7k cash for a living room set it was damaged immediately upon delivery as well as missing parts. 2 hours on hold and a representative was able to tell me that they could replace the item but I had to wait 6 days. Less then 6 hours of having the set in my home and I discovered MORE issues. I again set on the phone for 1 1/2 hours to speak with a representative as I was told by the sales agent I had a 24 hour window for return. Having the product in my home for less the 10 hours I requested a return and refund. I was advised that I cannot receive a refund not return the product as there policy was prior to delivery. How I am suppose knew before I have the product that it is damaged and junk?!!!!! I received the worst customer service I have ever experienced and bring a business owner myself I could not be more displeased! AVOID AT ALL COST- they are scam artists and do not care for the satisfaction of their products nor the customers. They do not stand behind their WORD!!!!!

Great until I was On my way hope and was told that they had wrote up the wrong price and that I had to pay 300 hundred dollars more for what I wanted

Worst customer service I have ever received in my life!! Damaged furniture delivered that takes weeks to get anyone to answer and another 2 weeks for it to be replaced. Bed was finally scheduled for delivery over a month later and all they delivered was a side rail and no bed. When you finally get customer service after hours on the phone for a week. They push you around from person to person while each once explains that they are two companies. I tried to cancel my order and they gave me the run around and wouldn't even let me do that! Quality of the furniture that was delivered is super cheap especially for the price. I'm giving one star because it wouldn't let me give 0

Our salesman Jared was very attentive and knew his product. Daniel, the manager was equally adept in satisfying the customer. GREAT EXPERIENCE HOWEVER Having been to this store 3 times in the past 2 weeks, there are signs on the door explaining that employees and customers are asked to don masks. I know that a store cannot force customers to wear masks but you certainly can mandate that your employees do. In fact, all 3 times we were there, a portly elderly salesman NEVER WEARS A MASK!!!! Most of the times it is hanging from his ear or off completely. Another younger employee also NEVER WEARS IT AND IN FACT, WE’VE NEVER SEEN IT. SHAME ON CITY/ASHLEY for not enforcing your own rules!!!

It was easy and quick. Lots of nice stuff to choose from.

Very please with the Chris Donahue and the time he spent with us to make sure we got the best recliners for our home. Thank you Chris

Great store. Very clean. Salesmen was Kaijay I highly recommend him. Very knowledgeable but not too pushy. Very helpful. Showed options and priced everything as needed. The Jensen Beach store is the best. Thank you for a great experience in purchasing new furniture.

We had a wonderful experience. Anthony went above and beyond to find us the perfect set

Love this place!!! I've been here a few times and dealt with multiple associates. Today I had the pleasure of working with Ron Nortelus who is AMAZING!!!! He is patient, gives great suggestions and listens to the customer. If you want great personalized service ask for RON!!!

I ordered online 04/22/2020 yet I have no table calling customer service no one wants to help been on the phone for more than a hour now. Almost a month no tables and they have my money

Had a terrific night buying a couch for our new house and Travis the manager was great. Well mannered and makes the buying process so easy and painless. Would highly recommend this place for furniture

Had a wonderful shopping experience with Ron my sales professional. I went to the store a couple of times, he was very helpful and took his time answering all my questions. My furniture came perfect and on time. The tracking information was great. I will definitely be shopping with Ron again.. Shannon

Excellent personal service by KJ at the Stuart location. Thank you for the social distancing, courtesy as we decided what pieces would go together and meet our needs. I will definitely let others know!

Our dining set just arrived. We are very pleased with the look and quality of it. Our salesman was helpful and the delivery men were professional. Thank you Ashley HomeStore.

Anthony went above and beyond in helping me get my order placed SKU numbers applied and Information process my order when I was unable to on my own. Awesome service!

ZERO STARS. IT WOULDN'T LET ME POSTS UNLESS I HIT AT LEAST ONE - HORRIBLE EXPERIENCE.

Excellent customer service. He gave me different options so I can pick the right piece of furniture for me .

The easiest furniture buying experience. They are honest and very patient. We worked with both Anthony and Robert and I would highly recommend working with one of them to anyone. Thank you guys for making big decisions easy.

I wasn’t bothered by sales like in some other stores. Sales person Angelica Negron was very nice, informative and very professional. I love the items we bought and the purchasing experience was a pleasure. 5 stars! Rudy Manna

Very professional and great customer service!

Great experience, professional staff.

Ron was my salesman and was very efficient and helpful. Loved the tables I picked out. Can't wait to get them.

Kaijay was outstanding. Professional, courteous, no-pressure salesperson. Extremely helpful, thank you Kaijay you are a pleasure to work with.

Very professional and knowledgeable. Able to assist me with product I inquired about. I would recommend people to come to this store. .

KJ was awesome

Thank you so much to kaijay for helping us find our bedroom furniture 😊😊

It was a great experience shopping with Ashley. My sales associate was Nick. He is just the best!!! He made mattress shopping a very easy process. I LOVE my new tempur-pedic. If anyone needs a mattress, see Nick!

Excellent service and product knowledge, as always at an Ashley furniture store.

Nick was so informative and helpful. I purchased a new mattress and I feel that I got a terrific deal.

I have mixed feelings about this place. The communication among the associates is OFF! I waited more then 20 minutes for the person I was asking for! I understand that people get tied up and busy but it was not busy when I went in there. Also, at first I was told I was not allowed to price match and use the $99 free delivery. To make a long story shorter, the person I originally asked for made the deal right. I almost lost out on savings! If it wasn’t for this mixup I would have given this a five star rating.

Amit was an exceptional representation of this company. He made my buying experience one in a million and now I’m an Ashley Furniture shopper for life!!!

The manager Jerry and salesman Edwin were awesome. They made sure we were 100% satisfied with our mattress selection. They were very helpful with knowing all of our options from delivering and financing. They both went above and beyond which makes us return customers for sure.

Great shopping experience! Everything was displayed perfectly to help you imagine the pieces in your own place. Customer service was excellent and checkout was easy as pie! Definitely will be going back for more pieces soon!

Kaijay was so knowledge and sincere. They know every detail of their products and stand behind them. Great service and we loved all the selections

Thank you kaijay determann for helping us finding the best prices for our furnitures.

Very nice we took our time and found our sofa.

Nick is a fantastic salesperson. We were in last sale and called me back to let me know the items were on sale again. So very excited to get my new bedroom set this week.

Kai jay was awesome he really new his stuff I look forward to deal with him again Thanks Joe

Great service, quality products

The experience was great, very good customer service from Kaijay at Stuart location.

Had a great experience at the store will our sale rep. Thank you once again.

I am giving this a 5 star because of our sales associate Anthony Sama. We walked in and he immediately greeted us with a smile. He inquired what we were looking for in details and after a few short questions and answers from us , he took us immediately to our dream couch that we have been searching for. We would like to say thanks and let him know how much we really appreciated his excellent customer service skills

Always my first place to go. Jerry always helps us and makes sure we get what we need. Great customer service and everyone is very knowledgeable.

Went in to look for a sleeper sofa. Anthony Sama was very helpful and friendly. We found a comfortable sleeper sofa that will work well for our family.

Very good customer service, beautiful products. I would give 5 stars but delivery fee is too high for less than 5 miles. Should be based on mileage.

Good price for the quality. Not pushy at all. I had lots of questions and options, Angelica addressed them all and accommodated me even on current furniture removed. Thanks to Angelica ! Great job.

Lots of competition to make a sale with the sales department...

I had a not-so-good experience with Ashley in December, we got everything corrected and the team in Stuart took responsibility for all the errors inviting us back to try again last night we tried again and Jessica was vert helpful and so far a better experience all the way around. Delivery next week fingers crossed.

Great experience, easy and not pushy:)

Big furniture store attatched to City Furniture. Nice to see what's new in the world of inexpensive medium quality furniture.