Ashley Store Stuart, FL

Kent was so wonderful and helpful!! Although we didn’t find a piece to our taste, Kent listened and was honest without making us feel bad. It was such a great experience during our day full of furniture shopping!!

Very helpful sales people. Hibo and Sean were wonderful.

Nicholas Desimone was the absolute best salesman ever. We enjoyed his demeanor as he turned a very stressful experience into an amazing adventure. Kiddos to Nicholas for a job well done!

The salesperson which was notNicholas was very helpful and professional vrry neat and friendly i would recomend him to friendsand family i misunderstood i thought the price of 3 year warranty was included and not an additional price of 201.60

Jennifer is extremely thorough with everything that you need. She made our transaction seamless. Thank you so much Jennifer.

Great sales people and service.

Good selection of furniture our sales associate Brittni was so helpful and patient. Made sure we were well taken care of.

Very helpful. Service was excellent

I had a very good experience while at Ashley. My sales person was Ron Nortelus, he was very friendly and professional.

I went to the Jensen Beach location last night to make the final payment on an initial deposit for a sectional sofa...not sure if it was because of the time of day which was about 5:45pm, but the seeming reluctance to get help was such a turn off...noone asked if we needed help. We went to a counter where two employees were sitting one looks as if she was crunching numbers and they played a toss up of who would help us. She couldn't interrupt what she was doing. The man helped us finalize our transaction and we paid for the sofa. We wanted to look into purchasing a dining room table. We were not even asked if there was anything else that we could helped with. I am a bit disappointed and so my husband and I left the store, not sure if I would go back.

Robin helped us out so much! She even came in on her day off to make sure that we got the products that we wanted before they ran out of stock! Very friendly and fast service can’t wait for our furniture to be delivered!

Very polite and helpful. Jennifer had taken care of me thru the whole process and very knowledgeable in what she was doing. Great employee! She’s a keeper.

The service was good. The sales person was great. I have not received a delivery yet so I can’t speak to the product except that there was a good selection, but I do not know about the quality or the delivery until after it’s delivered which is two or three weeks from now

Our experience at Ashley Store was great. Ron our sales associate was very helpful and attentive. He suggested other options to help us make our decision on our new table. 5 star service! 🙌🏻

JR Arters was fabulous and knowledgeable on our purchase of the Ridley outdoor furniture Thank you so much

Our experience was great. Our sales rep Kent Richardson was was very helpful and patient. We bought two bedrooms set with his help.

Service was excellent. Salesman was very knowledgeable and made some great recommendations encouraging me to look at both brands and I’m so glad he did because I found something even better then what I came in mind with.

The salesman, CJ, was so kind and extremely helpful. No rush and no high pressure. He ended up finding the perfect couch. I have bought furniture here before. I am always highly satisfied.

I found a desk set that I loved and was told there was one left and it would be delivered in 2 days. The salesperson indicated the printer stand was on back order which I was ok with but I needed the desk and chair. He emailed me my paperwork instead of providing a printed copy. When I saw the documents it also stated the desk was on back order. I was very disappointed and felt a bit duped. I immediately emailed the salesperson and then called the next day. I was rushed off the phone and was told he needed to talk with his manager and would call back. He didn’t call back even though I told him that I would want to cancel the order because I can’t wait three weeks. I emailed him again this morning and plan to speak to a manager if I do not hear back from him.

Ashley Furniture in Stuart Fl is lovely and employees are very friendly and helpful. The process is simple and easy and the selection and variety is great

As you walk in, you are suddenly met with sales people. I personally don’t like this but this one person by the name Ben read this on my face. And have his name and stepped back. Then we found the bed we wanted and I went looking for him. He in turn went above and beyond to make sure we were happy with our purchased. Cudos to you Ben for reading your customer. I recommend asking for Ben. He was patient and had all the info we needed to complete the purchase. Thank you!!

Great selection and helpful staff

I am always satisfied with Ashley Furniture Store .... Great customer service 👏

Brittni Catron was very helpful in placing my order.

Fabulous salespeople. Ask for Benson!

The sales women were very friendly, made my choice and experience a very pleasant one. It was quick and easy. That must be the reason I don’t shop anywhere else for my furniture.

Brittani Catron was a tremendous help. She was able to show me different options of what I needed which ultimately ended up in me finding exactly what I was looking for. She made the process of purchase simple and effortless. She's great 👍

My salesperson Mary who's been there for quite a few years now made shopping as always a pleasure

I enjoy going to this store. Very friendly and there is always someone upfront to greet and help you. Always a pleasure going there. Ronald is very knowledgeable, kind and helpful. Gary is always ensure all goes well and points me to the latest items on sale.

Maria was very helpful and patient with us ensuring we had a great experience

Took my granddaughter to buy a new bedroom for her birthday Nicholas was outstanding. Very helpful, courteous, friendly, and honest. Made the experience wonderful for both of us.

Jennifer was amazing and helped with my every question and need.

Hibo was very helpful and pleasant. She took us to one of the sofa’s that we liked the 1st time we had gone in. She spent a lot of time with us and was very patient and helpful. She also helped with the application for credit as it did not go through and Hibo had to call Synchrony.

I had the pleasure of connecting with Mr. Jarai Wise aka TJ. Who inspired me to purchase an awesome mattress. I think I will be truly satisfied. And his patience was just awesome. Hopefully the furniture will be as awesome as TJ. Thank you Ashley

Rich Adams was great I had a store credit and found an accessory that was slightly more. He was able to make it a wash and I didn’t have to pay anything! I love City Furniture and now I have a new guy to come to.

Knowledgeable and friendly staff, easy to work with. Good inventory.

I had a great experience with J.R. He was very patient and showed me many options that would suit my needs/look. Had great suggestions and helpful.

It was a pleasure working with Jessica and she was very informative e an help me pick out some nice great room furniture.

CJ was very helpful and accommodating!

Salesman Ron and manager Brian were both extremely nice and helpful!

Wonderful store! Great service and so patient and willing to try to fulfill all your needs!

CJ was very helpful - took us around Ashley and was extremely patient with my elderly mom

I recently visited city furniture/ashley furniture with my family to shop for a couch set and dining room set, and we were assisted by Rich Adam. While Rich was unable to offer any deals, what really left a bad impression was the behavior towards the end of our visit. After mentioning how another store was helping us out with great service, Rich and his manager, whose name I didn’t catch, responded by saying that store is going out of business, followed by a laugh. While I understand business competition, this response felt unprofessional and made us uncomfortable. At the end of the interaction, Rich still offered his card with a smile, but it came across as petty and insincere. Overall, the experience could have been handled with more professionalism and respect, especially when we were considering making significant purchases.

Great customer service. Nicholas helped us make an informed decision while really listening to what our needs were. I appreciated the way he made us feel about our investment. He also made sure the explanation of the warranty was clear. We had been to several furniture stores and I bought from your company because of the incredible customer service. Thank you Nicholas DeSimone!

When walking into Ashley’s Furniture we were immediately greeted by a very nice lady named Elsa. She asked if she could help with anything and when I explained what I was looking for she asked if she could show me a few pieces that come to mind. She was professional and she ended up being very helpful. I should also mention the store was very clean and other associates were friendly as well. We purchased a new kitchen table and bar stools with the help of Elsa and met the manager Art who was just as friendly and kind. There is no where else we’d rather shop for our furniture! Great quality and prices. We will be retuning for our future purchases!

Chris Holland was excellent and if it wasn’t for him there would not have been a sale thank you Chris and Ashley !!!

Great service

This has been an absolute nightmare I would never buy another piece of furniture from this store! There’s no one to help and they don’t tell you can’t return an item once it gets delivered even if the box is unopened I was assured the buffet was together that was a lie I was even willing to pay for someone to come out but no one responded then to call customer service to be told that it would outsourced and now I open the box and the buffet is damaged in so many areas so this whole experience has been awful I wish I would’ve known earlier. Word to the wise don’t buy anything here!

Great place no pressure our saleswoman Elsa was fantastic. Looking forward to getting our new furniture. Will buy from them again😀

Very welcoming and professional. No hard sell. Will purchase from Ashely again.

Came in wanting to buy a bed and maybe a new mattress. No one approached us the entire time.

Salesgirl very knowledgeable and well spoken. She made the transaction simple

Great shopping experience. Thank you Lance for allowing us to shop without being pressured and for your knowledge and advice. We are looking forward to our new furniture.

Julian is awesome. This is my second purchase with him. From now on I will be looking for my pleasant salesman . He even Help load my furnitures to the car.

Hibo customer service was excellent.

CJ was very professional, pleasant and patient with me. He answered all my questions. Was a great experience with no pressure.

Chris Holland was a genuine professional salesperson. He spent the time and patience with me. He listened to my furniture needs and showed me my options. I will refer others to him without hesitation. Great experience without pressure.

Is a nice store and the personal are the best they take their time to explain everything Ashley is a superstore,Gary Valentin,super persona

Nick was great, very helpful and went beyond the call of duty. We would recommend him every time.

Nicholas was amazing , helped us with our living room set.

Find Alex or Robert if you want a no pressure, easy buying experience. They were very knowledgeable and helpful.

As soon as I walked in, I was greeted by Hibo who was prepared to fulfill all my home furnishing needs. Throughout the process she was prompt and informative with offering more options based on my taste and feedback and was patient throughout - all the while not making me feel at all pressured. I even received a “wish list” of items I liked while shopping and could remember when I follow up in the future. Just a top-class experience from beginning to end.

Great service and selection.

My wife and I had a very wonderful experience at Ashley. Brian was very professional and helpful. I wouldn't hesitate to go there again.

Great salesman, furniture to fit my needs, prompt delivery.

Had a great experience. Everyone was very nice and Richard was especially helpful. Can’t wait to receive our new furniture.

Robyn was pleasant, professional and very helpful

ELSA is amazing 👏 🤩

Robert was really helpful and we found everything we needed. Thank you, Robert.

Went back to order some additional furniture from Mary Conway. She was again very patient with us to pick out furniture suitable for our home. Highly recommend her.

I went to Ashley Furniture today just to browse, however I was greeted at the door by Chris who listened to my laundry list of specifics and showed me great selections at affordable prices, so my search was over. I purchased a sofa that fit all my needs and wants. I really appreciated the time spent and the advice I received from Chris. He was knowledgeable about each piece and took the time to answer any questions. He made sure I was comfortable with my selection, and I never felt rushed into making a decision. I will definitely put shopping at Ashley at the top of my list when shopping for furniture.

Excellent Customer Service! Hibo Cummings was outstanding😁

My daughter and I recently went to Ashley’s Furniture Store in Stuart. It is jammed packed with the latest styles in furnishings and everything is priced just right. Our sales representatives, Christopher was so very helpful, allowing us to walk around while he remained close by to answer any questions we had. We purchased a dining room set along with a coffee table and it matches the rest of her furniture perfectly!!

I made a purchase online after calling customer service I was told that the items are out of stock and they can’t do anything else to further assist me. I opened up a store card to do so. I’m very disappointed with Ashley Furniture customer service. I was misled with an online purchase and the reps did not try to help me. I really wish I went elsewhere. Run with your money elsewhere guys. Not worth the misleading information. I’m going close out that store card ASAP.

Kristina did a great job as she was able to assist in answering my questions. She left my wife and I alone as we looked at products all around the store. I have been in showrooms before where the salesperson was right there and I felt pressured. I purchased a high quality work desk for my home office and I will be back in the future to see Kristina for more furniture for our home.

Our salesperson Hibo was very professional and knowledgeable and very helpful in choosing what we needed.

Brian was a huge help in changing out our original choice (that wasn’t really good for us) to a better dining set. The GM was also super accommodating

Lisa was very professional

Went into store and talked to sales man..keep in mind this is my 1st time actually buying furniture don't know what any of the names mean that's why I asked a sales rep and my sales rep was Benson... let me tell you when i asked Benson if that was the price for the item I wanted he CLEARLY SAID (YES, THAT IS THE PRICE.) And when i get my reciept over email it wasnt that price ... upon delivery they had a whole mix up.... they said half of my couch was being delivered I said okay sure so when I opened the couch it was my whole couch they delivered and forgot one piece which was the side chair I ordered so they said okay we will deliver the chair for you in 4 days I took work off that day because delivery was between 11-4 so they delivered another piece of the same couch before I could've opened it the guys had gotten in the truck and left so now I have two left sides and one right side.... I'm storing the couch for them at my home until they can deliver the other one this is my 1st time buying any type of furniture and I am very frustrated with it all I don't recommend buying from big furnature companies. It's always their word against yours and the communication sucks within customer service and the customers it's been about 3 weeks since I ordered my couches and still not all here... I'm very dissatisfied in my recent transaction with ashley furniture...NEVER AGAIN, VERY FRUSTRATING

Very helpful Saleswoman. Very happy with merchandise prices.

Excellent service!!!

Excellent customer service, excellent sales service smooth and fast delivery great quality

Always a great shopping exercise

Our sales representative Brian G. Was excellent to work with along with individuals at entrance when I came back to double check on things. I look forward to delivery of our sectional.

No issue service overall was good with great pricing. Delivery went smoothly and they were friendly.

Rebecca was amazing!! We are from the north east and excited to be in Florida for our 2nd home. She exceeded all of our expectations.

My special "thank you" to Mr. Roni for his time, service, knowledge and kindness. I strongly recommend you ask for him for any furniture purchase.

My sale rep was very polite and very nice and because of her i am going to recomend all my friends to come and see her Miss O. Thank you for your help ANNMARIE B.

Great service and sales people and nice furniture.

Hi Great costumer service

Ashly Furniture and City Furniture are my go to stores for all things furniture! Sales Associate, Kimberly, is amazing at helping you find just what you’re looking for. Kimberly knows the two stores very well (they’re connected in our area) and can navigate between them to locate the perfect pieces! Plus, she is knowledgeable on the sales and promotions and will keep your price point in mind. If you’re looking for well made furniture, this should be your first and only stop!

Roni Walcott is a great salesperson!

We received a excellent service.

As my wife and I walked in the store, we were greeted by Hibo with a big smile. I was looking for 3 items. A bedroom set, TV stand, and a Sleeper Sectional. Hibo was great! She helped us find exactly what we needed. The only negative experience I had was that when we were about to checkout, the system went down and had to come back the next day to checkout. Other than that everything was great. Definitely recommend Hibo.

Elsa was amazing, I looked around and made my decision in what I wanted and then I found Elsa, and we finished my transaction in less than 15 minutes and she was really nice the entire time! Thank you so much Elsa!

Had a great trip me shopping for furniture, everyone was very nice and helpful

Had a great experience the staff is super friendly and knowledgeable will definitely come back.

I went in July 4, 2024 and purchased six dining room chairs and three bar stools. I was informed they were in stock and could be delivered on July 6, 2024. Delivery day was the most outrageous event I have ever witness. The team showed up with three barstools one damaged and two bar stools not assembled properly (screws missing from the legs). The delivery guys took parts from the damaged chair to salvage the other two barstools. I was then told by customer service the six dining room chairs I ordered were on back order and that I should’ve been notified by the sales rep., to say I was outraged is an understatement. I had a Business dinner party planned for Sunday and no chairs for my guests, as I just moved into a newly constructed home. I called the store an requested to speak to a manager and the customer service rep told me the managers were all busy and would get back to me. Still waiting!! They scheduled the remaining items for delivery upon my return from my business travel. I have several issues with this company the sales rep states the items are in stock, the customer service department stated the chairs are back ordered and me as the customer do not have my chairs as agreed upon so it appears the customer service department is being honest and the sales team is out to make a sale. This is absolutely outrageous business behavior!! I don’t blame the delivery team, or the customer service department but I expect more from the District manager and cooperate ownership. I should’ve been given the opportunity to decide if I wanted to go elsewhere to purchase my furniture with it not being available as promised. This is the only location of Ashley y that I have ever had an issue. Again if my dining room chairs are in stock why don’t I have them, and why do I have to rent chairs for my dinner party?? Bottom line is I will never do business with them again nor will i recommend anyone to do business at this location of Ashley!! I will say the delivery team went above their normal duties to fix the two usable bar stools. Very Disappointed!!! Update: I have had the opportunity to speak with two of the upper management executives at Ashley furniture. We spoke about the quality control issues with the furniture that was delivered, the misleading information regarding availability of furniture by the sales associate and the response by local employee/manager in the store. I have faith that these issues will be addressed, corrected and that the outstanding service I have been accustomed to will be reestablished for future customers.

Elsa was very professional and help me to find what I needed

Julian provided me a great service! I will reccomend his service to my family and friends!

Delivery on time and everything I ordered was there. Dropped off and set up quickly.

I was extremely happy with the dinner table I bought yesterday. Mary was kind and helpful . Thank you for your attention! Be back ! Beautiful store.

Had a very easy going experience. Found exactly what we wanted. Chris Holland went above and beyond to make sure we had a great experience. Would recommend 100%.

Pleasant shopping experience and Elsa was so informative and helpful.

Lance was great and very understanding. He worked with us and never pushed us to purchase anything we didn’t want.

The staff was very nice and they help me to find my dinning room set ♥️🤗

Jennifer was my salesperson she was great she help pick the best mattress for bed and chairs beautiful Thank you so much

Edwin Restrepo The salesman it was very, very nice very patience very acknowledged excellent employee. What I don’t understand. Is the bedroom set I was looking on it was 4300 and some dollars. I just find the other site who sell the exactly same bedroom set from $2000 less. I think I should have a better price on Ashley store.

Excellent service and furniture, they took the time till we found what we liked at the best price 👍

Great salesman very knowledgeable, answer all the questions that we had

Had a positive experience purchasing an accessory at the Stuart location. Nice selection.

Miguel was very professional in helping me with my purchase. I will come back with future purchases.

Had a recliner in mind, and Shane gave us some options, we came away very happy with no hard sell. Great purchasing experience!!

-Understandable -King -Very Patient & - Knowledgeable

Hibo was great! She helped me find exactly what I wanted. She was so personable and friendly!

Look no further…This is the place to shop!!!! I am soooo very pleased with City/Ashley’s Furniture. I previously had an issue with some barstools, but they made every effort to swap those barstools out, and I am a happy satisfied customer now. I LOVE my new barstools. City stands behind their products! The customer service was absolutely wonderful especially Steven Hocker, who fully investigated the problem with my orders and made sure the problems were corrected. In addition to the barstools, I ordered a bedroom suit and a beautiful floral arrangement, and I love my furniture! Great furniture for a great price along with great customer service and prompt delivery equates to success for doing business with City! My experiences with City/Ashley’s were truly amazing and I highly recommend them. God bless!

I used Ron Nottelus at City Furniture for furnishing my home and he was excellent to do business with. He was very knowledgeable about the stores inventory. He is the best .

Robert, my salesperson was extremely helpful. Explained everything!!!

Our salesman Rich Adams was awesome👍🏻 Can’t wait to get our amazing furniture!

Started out rough, ended great.

Devin is pleasant, he went above and beyond to see that I was to able to find something that was satisfying to me.

My sales man Roger is very knowledgeable and attentive

Great service beautiful furniture unbelievable prices

Edwin R was very nice and patient.

I recently had the pleasure of shopping at Ashley Store, and I cannot say enough good things about my experience. From the moment I walked in, I was greeted with a warm smile and attentive service. The staff went above and beyond to help me find exactly what I needed and were incredibly knowledgeable about their products. The quality of the products is outstanding. Each item I purchased exceeded my expectations in terms of craftsmanship and durability. It's clear that Ashley Store takes pride in offering only the best to their customers. What truly sets Ashley apart, however, is their exceptional customer service. Any questions or concerns I had were promptly addressed with patience and professionalism. It's rare to find a company that values their customers as much as Ashley Store does. I highly recommend Ashley to anyone looking for high-quality products and top-notch customer service. I will definitely be returning for future purchases! ***Sharon A. --- This review highlights both the quality of the products and the exceptional service provided by the company.

Mary made it very easy for me and my daughter to shop. She know exactly where to go to find the chairs I needed for my dining room. She’s an excellent salesman.

Hibo was a pleasure to work with! She wasn’t at all pushy but would always check we us for questions and suggestions! We found everything we were looking for and more! Definitely will be shopping here for all of our furniture! Great experience

Proffesional and courteous

Great experience with Brian G and Lisa helping me to pick out all my home furnishings. Thank you for the great customer service !!! John

My experience with Ashley Store was very good,my salesperson was knowledgeable and experienced

Robin was very helpful

Hibo did a great job. SHE GREETED ME AS SOON AS I WALKED IN THE STORE AND ASSISTED ME WITH MY PURCHASE. Thanks

Great customer service

Great experience purchasing a new sofa!!

I Ordered my daughter Bedroom Set, the Willowton Collection with the Sleigh bed and foot board with panels, mirror with dresser, two nightstands and spoke to the most pleasant young lady Associate named Kimberly, from the Jensen Beach store. She went above and beyond helping me step-by-step and I’m so glad that she was the most caring, kindest professional associate I wish there more people like her, Kudos to Kimberly! And I can’t wait till next week when they deliver the bedroom set to us, were so excited 😆

Prompt courteous service. Sean took me to exactly what I was looking for. Took my information, next day in and out in record time!

Very attentive salesperson.

Ron was an excellent sales representative and helped us select the best loveseat and dining room set. Highly recommend Ashley Furniture.

Had an amazing experience today. Did not really know what I wanted for the bedroom. Kim Justine was incredible. Great great that when I l left I had what I needed and more. Thanks Kim. You are the best.

Had nothing but a pleasant time with all associated with Ashley furniture. From my beautiful piece of furniture, salesman Anthony mango & delivery team

Gary was our Sales person and he was very helpful

5 starts for Nicolas for always being so helpful. I've had him assist me in 2 separate orders over the last year, he is very helpful and goes above and beyond. As for the company both locations i've been to they do not budge on things that I feel would be appropriate customer service. If I was being told the whole time I would get a $300 credit for accessories and then because I ended up getting approved for 60 month Financing, that's being taken away from me now I just think goes against all customer service values. This has happened to me and multiple locations multiple times with different scenarios. Also I got the warranty on a couch previously and called because the couch was falling apart under 6 months. They never showed app 2 times for warranty appointments. I ended up selling the couch as is on facebook marketplace, losing a lot of money and having to buy another couch. The company as a whole does not care about these issues.

My wife and I had a great experience shopping for a dining room table set, server and foyer table. We highly recommend this store.

Ashley furniture is amazing, wide selection of furniture at incredibly affordable prices. Our sales rep Ronnie went above and beyond to meet our needs. I highly recommend him in their Stuart location.

Richard was of great help! Very attentive l!

Everyone that we came in contact with was very friendly and professional. Placing the order and deciding on a delivery date was very easy.

Hibo was extremely helpful, I would recommend her to everyone for an excellent customer service experience.

Salesperson made furniture shopping a very pleasant experience. Thanks Hibo. Had not shipped for furniture in years.

Miki was our salesman and he was great! He was very helpful and showed us a variety of options. It was a pleasure to deal with him and we will definitely be back.

Our sales rep Mary was amazing!! She really helped us so much!! Thx Mary🩷

Roger was amazing helping me!! What a great man!! Thank you so much!!!!!⭐️⭐️⭐️⭐️⭐️

We had such a great experience, Jennifer was wonderful, very knowledgeable, and easy to work with!

Chris was great. He welcomed me into the store, gave me ideas and pointed me in the right direction without overwhelming me or being intrusive to my browsing process. He also carried my items to the car. Great customer service.

Roni was very helpful and 100 per cent the Gentleman. Very informative. Thanks Roni.

Representative was very polite& knowledgeable. He showed me sofas after I explained what I prefer, he was not pushy.

City Furniture gave us a credit back of $350 from a purchase we did two years ago was awesome. We ended up going in there in the salesman helped us pick out wall art that we were looking for used it towards tha t great company great marketing

Lance was friendly and informative and allowed us to shop without pressure. Store was clean. A little hard to find recliners though.

I came in Ashley’s furniture and was welcomed in. And thank you Rich Adam for helping us purchase our furniture. I can’t wait to receive my furniture soon as well

Hibo was extremely helpful and understanding about what we were looking for. No pressure to get something we didn't want. She made our shopping experience very comfortable .

Amazing service and the don't follow you around LOL but if u do need help and advice, they are very attentive! I literally walked ked around, took a picture of what I liked called and ordered..very friendly and it went by like a breeze.

Great service with a smile, it was a pleasure shopping today.

Ashley Products really dpur my Creativity.💜I found a Beautiful Tall Glass Dome by Diamond Accessories . The price was so Good, I bought two! Wanted to try something different with the decorative balls. It'll be Perfect for Christmas Ornaments I want to Display. Still experimenting, but here they are:

Bought living room, dining room and two bedroom sets August of 2022, noticed the finish on one of the bedroom sets was starting to bubble so I contacted Ashley I was told because I hadn’t taken out extended coverage they could not do anything. Just seems to me if they are a quality furniture store their product should also be of good quality. A year and a half is not a long time for quality furniture to last. Received a call from City Furniture they could not resolve my problem, my recommendation is to be very cautious when buying from City Furniture. I received a call from City Furniture apparently because I didn’t purchase the extended warranty I have no recourse, my question is I didn’t damage the product this is a defect in their Quality Furniture. Beware!

Very good store great clean place to shop

Ron was my Sales Associate, from the time I entered Ashly Furniture in Stuart FL, he provided me excellent customer service. He’s very knowledgeable about the furniture, and bedding which I absolutely love. In addition to that he was extremely patient with me and help me to make the best decision for what I was looking for. Thank you Ron!!

Gary greeted me and my daughter as soon as we walked in the showroom. He introduced himself and explained what the store had going on as far as sales and furniture. We told him what we were looking for and he helped us find it pretty quickly. He was a great help and we certainly appreciated his professionalism and service!!! Will definitely go back!!!

Andy and Mary were excellent very informative and really showed they care. We bought a new house in Florida trying to furnish before we go back to NY n they made it happen. Anything else we need for house will be back at Ashley!!

Jennifer was amazing, answered all questions and helped the husband and I pick out the perfect couch for my bad back. Would definitely recommend.

Adrian was very helpful! He was able to show me the Drystan queen bed frame that I had viewed online.

Natural Herbs have cured so many sickness that drugs and injection can’t cure. i read people's testimonies online on how they were cured of Herpes, Cancer, Diabetes, Lupus (SLE), Polycystic Ovary Syndrome (PCOS) etc by Doctor Momoh Herbal Medicine, so i decided to contact Dr MOMOH because i know herbs has the power to heal anything. i was diagnosed with HPV last year, but Dr MOMOH cured me with his herbs, i am a living testimony, there is no harm trying herbs. \\\\\\\\\\\\\ https://www.facebook.com/drmomohnaturalremedies/

We worked with Julian D. and he made our experience extremely easy and convenient. He was very relaxed and did NOT push product. I would recommend him to anyone.

Ashelys' service and online media services are excellent. Furniture was delivered in the time frame we needed to be ready for the new addition to our family. Thank you.

Terrible service Was promised a secure delivery date Was NOT fulfilled and I rearranged my very busy schedule for nothing Cancelled order Went with RTG

Great experience ! Robin & Devin were beyond helpful. Will def go back. Very happy with our purchase.

Devin was very patient, we ran him around the store a couple of times. We will be back!

Our sales person Patrick was outstanding! Great personality and also very knowledgeable about the inventory. Thank you for helping us with our pillows !!

Jennifer spent several hours helping us chose furniture, decorative items and mattresses. She was excellent. Patient and professional

Great customer service,and amazing deal.

Great service

Jennifer and the entire staff were superb. 💯 My fiancée and I came in and were just so happy with how we were treated. We never felt pressured by Jennifer and were treated with such great Customer Service. Would recommend this store 1,000 times. And the prices were Fantastic as well. 👌🏽

My sales Representative was wonderful. Mr. Walcott was very helpful.

Thank you goes to Valmiki for your time and professionalism you managed doing business with me today 😊

Sales person was very helpful worked hard to help me find what I was looking for

Great experience at Ashley’s today! Ron helped my family with getting everything we needed and was able to get us excellent financing!

Shane was knowledgeable and helpful. Great experience.

Purchasing the sofa was a breeze. I was in the store for less than an hr and made my purchase. Sales person Jennifer was very pleasant and took time out to explain everything in detail.

Shane met me at the door as I entered the Ashley store. He gave me full attention and finalized the sale with full knowledge to answer all of my questions. It was very courteous, and made me feel like my satisfaction was of upmost importance. Would definitely recommend Shane for anyone. Looking to make a purchase at this store.

Impressed with the employee Ronnie Todd Who spent time/patience completing the transaction even though the items selected were low cost.

Everyone always helpful

Mary our Sale Rep. Was very helpful

Was trying to purchase furniture for my second home in Florida and since I am in NY, I thought I could just buy up in NY and have it delivered in Florida. That didn't work, since I was only going to be in Florida for less than a week and needed the furniture there while I was there. I called City Furniture since they were the local Ashley store to my house. I got Roger on the phone which worked out GREAT for me. Roger went above and beyond. Sending me pictures and collection names so I can look at it locally. We went back and forth a number of times. Roger was patient, listened to what I needed, gave me his personal number to ensure we got the order in so I can schedule the delivery. If you need furniture and want to deal with a patient, friendly. Knowledgeable sales person. Look up Roger. You won't be disappointed.

Elsa Guevara was a fantastic salesperson. She took the time to assess exactly what we were looking for in regards to furniture and listened to what we said. She showed us several options, but ultimately let us make the decision without imposing her opinion on us. Thank you so much Elsa!

Great customer service and great prices will be back for sure

Your people did a great job bring in the furniture. We were pleased with the service and will recommend to others.

We found what we needed…and when we found out how expensive it was to have the small table assembled and delivered, we were convinced by the salesman that we could do the work ourselves!😉 We are truly hoping this will be the case!😂 At any rate, we loved being able to use our Ashley credits from our purchases last year, towards this one!!!🩵🩵🩵

I came in today to do a re-select for a mattress with Robin at the Stuart, FL location. I wanted to get back into a memory foam mattress but couldn’t afford the price of Tempur-pedic. So Robin showed me the perfect mattress and I couldn’t be more happy. I can’t wait for the delivery so I can start sleeping like a baby again! 😴

Julian our sakes associate was knowledgeable and patient after picking out and paying for a set of furniture and then deciding we wanted a different set he was so pleasant and helpful making the change.

Great selection in all price ranges. Make sure to discuss delivery options!

I have never had an experience before buying furniture as I did today with Patrick Edwards! Very professional, not pushy and extremely helpful! He is an asset to city/ Ashley in your Stuart location!

Julian was very patient with me, and helped me a lot staying on the budget! Thank you all

Excellent service! Our sales rep Nicholas was knowledgeable and pleasant to deal with.

Roger Scott was not only helpful but personnel and funny. I will definitely go back to see Roger on my next purchase.

Wide selection of products. Prices not a bargain.

People are friendly and patient with your shopping process.

Wonderful customer service

The staff were very helpful with our decision on a bed and mattress combo..

The kitchen table and stools was exactly what was needed to complete my freshly remodeled kitchen.

Adrian was incredibly kind and patient with me. I told him what I needed and he made it happen. I've already decided to replace my bedroom furniture and I will be calling on Adrian to help me. It was refreshing to be treated as a valuable consumer.

Bought some furniture and accessories in the past. Just remodeled a bathroom and was looking for accessories- Kimberly was super nice, not overbearing and checked in with me after providing me some space to look around. Ending up buying a small plant that looks perfect in my new bathroom. Thanks! Actually coming back to get something else. So- here’s an update to my last post…I actually went back the week after I wrote my last review and had yet another amazing experience!! Lance Z was so nice. I picked up another small accessory for my new bathroom and Lance Z helped me out. He was super nice and Friendly which made my experience exceptional. Actually the interaction with him made my day- thx Lance and THANK YOU Ashley:)

Lance was a great help from beginning to end. He even helped his load the peice that I chose into my automobile and had a laugh doing it.

I’ll wait for the delivery for my review. As the last time I purchased here I had an unpleasant experience with your delivery man. He was very rude and I promised at that time never to buy at your store ever again but since we received a $427 credit from a prior purchase made 3 years ago, an exception is being made. Time will tell the final story.

Ron our sales person was awesome. He was helpful in all the area's of my wife's choices he new his stuff and merchandise. We made our choice and are very happy 😊 Great experience. Thank You Lloyd Adler

Roger was very helpful in placing my furniture order over the phone.

Ashley furniture has top-notch product and services. Store is always presentable. Customer service is very welcoming.

Sales personnel really know their stuff! And they were so patient with me as I had a lot a lot of questions. Most definitely one of the best customer service I have experienced. Thank you !

We picked out a dining set but needed it delivered immediately. The salesman got the floor manager and made the arrangements for tomorrow! Instead of canceling our order we were able to get exactly what we need quickly. Great customer service.

Yesterday I stopped in the store because I saw a few things online. They ended up not having them in the store but Elsa and her manager Andy were so nice and ordered everything I wanted plus I ended up purchasing wall art and pendant lights. Thank you for all your help

Elsa was the BEST! Great experience, bought 4 pieces and the transaction was super smooth.

Very pleasant salesman, our purchase was hassle free.

I really loved working with Ashley furniture. Their quality, service and suggestions were really incredible. I would highly recommend them..

I had the best experience working with Nickolas. What a wonderful persons and easy experience! If you go ask for him. You won’t be disappointed!

After picking out furniture online, our extremely polite and knowledgeable salesman, Anthony Mango, explained that our choices were not in the store and showed us something similar. He patiently led me from one sofa to another until I found something I liked even better. Anthony also secured a wheelchair for my husband who was having difficulty walking around. We purchased a sofa, love seats and matching coffee and end tables. Anthony made the whole experience extremely pleasant. He was wonderful. We will be returning to Ashley's for other items as the service and displays were marvelous.

Very nice salespeople!

We went to rooms to go and city furniture and Ashley furniture. We mostly like Ashley furniture better due to the fact they have better quality furniture in my opinion. A lot of RTG and city seemed to be made cheap.

Brian made my shopping experience amazing. He attended me kindly.

Awesome….Benson was the best!

Ashley has great furniture and home accessories. They treat you right.

Ron was very helpful in finding exactly what we were looking for. We weren't sure exactly what we wanted but he was very helpful showing us around. He has helped us in the past so we always ask for him when we go in the store

Friendly nice workers

Salesman was very helpful

Ashley stands behind their furniture! Reasonably priced furniture. Great quality!

Excellent

Jr answered all our questions and is very professional. Always a pleasure at Ashley's!

Very happy with the choice options, different styles, Mary was helpful matching pieces and accent pieces, will definitely go back when I need another room

Julian was a great person to deal with, pleasant and patient.

Just purchased another couch through Ashley and City Furniture. Roger was informative, prompt and very polite during the whole process! 10/10 Will purchase again!!

Brian was very helpful, but not stalking, which I really appreciated. He was knowledgeable about the products I was interested AB’s even offered comparable items for consideration. I recommend.

Amazing customer service. We are very happy

Ashley Furniture had what we were looking for. Placed the order in the store with a good salesman, Julian Digiovanni in Stuart, FL. Awaiting delivery. Good experience.

Louis was awesome! Very patient and helpful!

Brian was wonderful.Very helpful and patient.Love Ashley Furniture!!

My salesperson, Elsa, was very helpful!!

Great Staff Great selection

Ordered The couch and the recliner chair from Ashley Furniture. The people were nice at the store when we got the item delivered. There was an issue with the couch to start with and when you’re hitting the button to extend the leg, there are some making it hang up but they fixed it at the time so now, two years later, we’re having an issue with that same area on the couch when you hit the button to put the leg up it’s really jamming up we called for a service appointment. The person did a no-show and being we get a text later on somebody died in the family, so I had to follow up that following Monday with the service department to rebook the appointment again the person did come that week inspected it went to her manager that day and supposedly the manager is Marla had called me that the part was ordered and it’ll take 2 to 4 weeks for it to come four weeks later it never came. I had to call back. The person who looked in the system saw that Marla didn’t do her job right and the order never went through properly, so it never happened so now they had to put the order back in and the girl confirm that it did go through properly this time, very sad. The manager STEVE over saw the issue at hand and gets 110% in customer relations for helping me and my husband. He had the couch removed and replaced it with a new one just before we flew out to new jersey for my husbands left total hip replacement. Were back in florida Feb 1 and between the couch and matching recliner my husband is most comfortable since its high and firm for him to get out and reclines for his post op comfort. Many!!!! Many!!!! Thnaks to STEVE, manager of Ashley furniture for extending themselves to help their customers!!

Our Representatives Nicholas did amazing job, we walked away with a quite of few things, from bedroom furniture to decorative vases. The am very pleased!!

My sales person Benson was very nice, helpful and courteous! Nice experience!

I can only add to this review I can’t make a new one. I spoke to a customer service with my issue below and was told that I was going to get a phone call on February 12 to decide what we’re gonna do with the items that I purchased that are not final sales . Looking for a callback from .customer.. service On December 14, 2023 my husband and I bought a 24 inch three-piece countertop chairs as we got the delivery on that Saturday the 24th inch were too small and I explained that to the sales person that I would need a 30 inch chair. My husband and I on Sunday returned the chairs to Ashley furniture store in Jensen. They were told that I have to take the chairs back and send them to customer service When I called customer service customer service stated that they were final sales. I explained to customer service that they were not a final sales. I paid $321 for these chairs and I want a refund they said call the store when I called the store again on the Sunday , the sales person stated yes, their final sales and you signed a disclosure stating that it was a final sale as I went back to my receipts. I did sign for what I paid for and as I looked at the disclosure there was a zigzag ~signature. I said no one stated that they were final sales they’re not on the floor with final sales sign on them. I explained to him that I will be returning the chairs to Ashley furniture and he stated you can return the chairs and you’ll just be out of chairs and your money because you’re not getting it back. Thank God we paid with a credit card And this will be handled in dispute Ashley furniture store is fraud the disclosures on receipts for customers. Anyone want to see my disclosure receipt that does not have my signature on it. Please reach out to me. I’ll reach back with the copy of my receipt.

Just took delivery of a brand new sofa. They didn’t put holes for the legs to screw into. The soonest they can have someone look at it is next week. Even then, they may not fix it. They’ve offered no sort of recompense for the inconvenience. $1000 on a sofa that I can’t use. This company obviously does not emphasize Quality or Customer service. Beware. Edit: Company was quick to respond to complaint; although I still had to wait 4 days for repair. The repair person was skillful and restored sofa to manufacturer standards. Still only giving 3 stars because you shouldn’t need to have a brand new couch fixed before you ever sit on it. I’ve talked with some other folks who have had or experienced the same issue with this company.

The salesman was very friendly in helping us find a sofa recliner and recliner chair. Great experience !

Chris was really helpful. He had to take care of something and asked Mary to take over. She took great care of us and our need to have our existing couch taken away. Top notch service. Thank you both

Salesman was nice. Furniture quality was good. One delivery person was nice, the other one was not. Delivery guys refused to move our old sofa to a different location 6’ away.

My ordeal with Ashley/City furniture has ended on a positive note. My thanks to Steven who works with the online department for his patience and understanding and helping me fix all the issues that I previously had. My suggestion to all is to work with Ashley/City if you have any problems and let them work with you to find a solution. Thanks again to Steven for all his efforts. I appreciate the positive outcome of my experience.

Roger was kind, knowledgeable, professional and willing to take his time answering my questions. He did not rush me into making a choice. He made sure I was completely satisfied. Ask for Roger S. When you check in.

Lou was a big and great help

Great customer service provided by Roger Scott!

Thank you to Adrain M for your amazing service. Love shopping here at Ashley Furniture.

We had a great experience at Ashley Furniture. Our salesman was very patient with us and we bought the couch we came there to get.

Rich was our salesman. He was very patient and knowledgeable.

She have a great customer service and she’s friendly and she did a great job I really love my hair everyone say she did good

Bryan M. was my salesman and he was amazing! Thanks for a great experience! Will definitely be back.

Horrible experience. We bought 6 dinning room chair on November 28th , early for Thanksgiving. Upon arrival 3 of the 6 chairs had punctures in the seat cushions. We filed all the necessary paperwork plus pictures to customer service. They told us they would send a repair crew to fix them. ( I thought I was buying NEW chairs?) TWICE the repair crew canceled on us. The third time a day was scheduled without my approval. FINALLY on DECEMBER 23 the repair technician came out, took one look and said he cannot repair the cushions. He said they should have immediately replaced the chairs. So I called customer service and NICELY explained that I was totally frustrated with this whole situation and would like them to come pickup all the chairs and get a full refund. (Reasonable request?) they said It was against company protocol to give refunds and they would send three new chairs. SO, on DECEMBER 27th , TWO MONTHS AFTER PURCHASE we have six new chairs.( missing planned Thanksgiving and Christmas dinner.) customer service takes a backseat over profit EVERY TIME! NEVER AGAIN. I’m sure I will get an apology but we are way past that.

Excellent service

On October 28th we purchased six dinning room chairs. We wanted to get the chairs early for our Thanksgiving dinner and they seemed like a pretty good value.We received the chairs on November 4th. Upon arrival my wife immediately noticed three of the six chairs had punctures on the cushions. She followed all the instructions, including pictures of the damage and notified Ashley.They said they would send a repair crew to fix the damage.And here is where it all goes to hell. TWICE the repair crew cancels on us. (Now it's past Thanksgiving and we had to use folding chairs.) the third appointment was scheduled without my approval so I had to change it again. So Finally on DECEMBER 22nd the repair guy came, took one look at the chair and said he can't repair seat cushions. I called customer care( I use that term lightly) , explained that I was done with this mess and to pickup the chairs and want a full refund. The nice lady said it was against their protocol to give refunds and scheduled a date to replace the chairs. No offer to compensate, nothing! Finally on December 27th,TWO MONTHS AFTER PURCHASE! We got all our chairs. Needless to say, we will not be doing any business with Ashley.Nor will my friends and family if I have any say in the matter.

It sucked round table no pedestal not available for 4 week my fault? No compensation

Great store and delivery personnel.

My husband and I are very pleased with our shopping at Ashley Furniture, our sales rep Mickey was awesome took his time with us until we found exactly what we wanted. Thank you Mickey

Jennifer was amazing and helped us find what we came for! We will definitely come back!

Jennifer, the customer service representative, had exceptional customer service skills. She was very patient and thoughtful towards our preferences.we highly appreciate and recommend Ashley Furniture!

Had a great time shopping with Jeanette, she helped me find two chairs

Had another great experience at City furniture and Ashley in Stuart. My saleswoman Robyn was great and when I told her about the spaces I was looking to fill, she pointed me to peices she thought would work. It was great! They had a great promotion going on too! Thanks! I'm excited to get my peices!

Loius Reyes was great, looked up previous purchases and helped with color match.

Awesome service with Ron! Good listener, he can do it all! Thanks Jean-René!!

I bought a dresser from Ashley furniture and a duvet set from City furniture and I’m really happy with it, Jennifer from Stuart store was really helpful and guide me all the way tru my shopping trip also help me with delivery and changing my order! Happy with all! Thankyou!!!

Very nice and professional also didn’t try to force anything and answered all questions we had

Louis Reyes my salesperson was courteous, knowledgeable and friendly. A great help and he definitely simplified our furniture selection and buying process.

Great friendly service.

The driver call in the morning giving an eta the call again when he was enrout for the delivery. Allow me to plan my day.

I had wonderful experience shopping . I felt comfortable and not pressured.My salesperson Julian was very professional and helpful . I will gladly return to make more purchases.

Friendly and efficient

Great store great price

Great staff, very helpful in selecting product.

I just left Ashley furniture and had another great experience with the employee that was working with me and bought a very nice dining table and 6 chairs. I had a lot to choose from and he worked with me until I found just the I was looking for. Thank you very much Roni, it was great working with you and I highly recommend you and the store to all my friends.

The customer service was exceptional. Our sales person Chris was patient and extremely helpful. I would highly recommend this store

Amazing help from miki will definitely be going back to do more business with miki

Great service, wonderful customer experience

Best experience ever go see Edwin Restrepo he was amazing

Excellent and friendly staff. Robin was great and helped us with our furniture decision. Always was trying to find what our taste and needs were. Excellent work. Thank you

We have always had great experiences at Ashley Furniture. My husband and I are repeat customers! Edwin Martinez has helped us to furnish several rooms in our home over the last couple of years. He is awesome and it feels like getting together with a friend when we come in and are greeted with a warm welcome! The prices are fair and affordable and they have a great selection!

I was welcomed by an associate worker Louis whom greeted me and directed me to where I wanted to look around. He then checked up on me and provided answers to questions and was very helpful. He guided me through the sales process and my purchase was made with no issues.

Great experience with Bennett. Polite and Friendly. Another added room from Ashley-Patio Dining Set.

Lance took care of us today and he was PHENOMENAL !! He took his time with us and going forward we will always ask for him ! His customer service was top notch.

Robbie out the park perfect customer service. Go ask for him! He'll treat you so kind.

Wonderful! See Luis, he is excellent

Great customer service as always!

Excelente servicio y los mejores muebles

Jennifer is the best! We found everything I needed and wanted with trial and error and great suggestions! City Furniture and Ashley Home store had everything I wanted and Jennifer made it happen!!

I would definitely recommend asking for Kevin as he is very professional and listens to what you’re looking for and provides great recommendations and most importantly is very honest with you. Excellent customer service would highly recommend shopping at their location in Stuart.

Benson was incredibly helpful and attentive. I was very specific about what I wanted and he was patient in showing me all available options and answered all of my tons of questions before I committed to an accent chair and power recliner sectional from the inventory at the Jensen Beach location

Ben the salesman was very knowledgeable and attentive to my questions

Thank you Alex for the excellent service we had !

Gary Valentin was amazing ! He took his time and very knowledgeable. It was a great experience !

Fast friendly service.

SalesmanNick D. So professional And so helpful. This is our second purchase with him. Sound definitely recommend!

It was great because there was no pressure to buy anything

From the moment we walked through the door at Ashley Furniture, Brian G. was so HELPFUL. We purchased 4 rooms of furniture and I can tell you Brian's customer service is OUTSTANDING. Brian goes ABOVE and BEYOND, not just to make a quick sale, he actually continues to help you AFTER you receive your furniture. He calls/emails you back! He is a salesperson who really cares. It was so refreshing working with him. That's why we've been back to purchase other pieces through him without hesitating. If you want a smooth transaction and quality furniture, check out Ashley Furniture and ask for Brian G.!

Richard Adams was a pleasure and offered top notch service! Thanks Richard!

Do not buy ANYTHING from this store you will be extremely sorry. This is by far the absolute worst furniture store I've ever delt with in my life. And sadly there is nobody to complain to . There are no real managers or anyone who can fix or correct anything . I purchased a bedroom set and after paying someone to move my existing furniture and taking time off work they called me the morning of the delivery to tell me the dresser was damaged and another one would have to be ordered . So here we are 3 weeks later, hiring another person to move my existing furniture, and taking another day off work. I phoned them yesterday to make sure all my pieces were in stock and in good order, I was assured they were . So here we are this morning as the truck is pulling up and my excitement is growing. 2 men walk in carrying pieces only to then inform me the dresser once again is damaged and was not being delivered. So I've now lost 2 days of wages and $200.00 hiring people to move furniture. I should also add that another person was taking my old furniture and they too hired someone to move the furniture to thier house. .PLEASE do not buy ANYTHING from this store. I just also found out how they get away with such terrible customer service. They are NOT an Ashly furniture store. . I spoke to the corporate offices of Ashly and they told me it is not owned by Ashly. They simply pay a license fee in order to use the name. And they are not a franchise either. . Do not use them

Staff has been very helpful and accommodating through my moving process and having to call them a million times and makes changes to orders.

Best customer service experience from Adrian, thank you for your patience and time 😊

A very good experience. Very helpful sales person

Amazing customer service. I love this location! Ask for Jennifer Riegelsberger if you go there. She is very nice and helpful! She really looked out and gave me the best advice. She was also so quick and efficient. Thank you so much!!!

Adrian Maige was knowledgeable, professional and helpful. Thank you.

we had the most awful experience with our delivery. Very unprofessional from start to finish. Either in transit or moving into our how the leg of our couch was broken. They moved things without asking if it was okay, banged into doors and walls. But the absolute worst part was one of the delivery drivers had a band-aid on, while setting up our brand new couch their bloody band-aid came off and stuck to our new couch, sticky and bloody side down. No one fessed up to it being theirs to apologize. One of them quickly picked it up after my husband pointed it out and remarked how disgusting it was. I don't know their names because they never greeted us and told us. Then dealing with customer service after was a nightmare. We started with a call from a gentleman named Keith. He did not solve the issue. we moved up the ladder talking to the next higher up 3 separate times. Still currently waiting on a call back from someone. No one was helpful. We paid for what we were told was a white glove delivery and set up. It was far from that. The leg of the couch is not resolved as no one has called back to arrange set up or for the promised cleaning. Our salesman was great to work with but the delivery and customer service is atrocious.

It was great as always they have a lot of options and Robbie was really patient with us and did a wonderful job. Thanks

Ron is a very informative as well as listening representative. Not pushy and obnoxious like so many sales people are. It was easy to make decisions and get exactly what I wanted. Thank you for Ron. And my furniture.

Had the best customer experience at the Stuart location. Ron was so helpful, informative and patient. I will definitely not hesitate to shop at this location in the future.

Ronny was amazing. He went above and beyond for us.

Love my new kitchen table and chairs. Thank you Elsa

The salesperson took their time to make sure we were happy. Furniture delivered today and it looks great.

The associate that helped us was Lisa at the Pineapple Commons, Stuart branch. He gave us time to look around and gave us information on the pieces we had interest in. Staff was friendly and very courteous.

Ron, sales representative was very helpful!! I love my stools and cannot wait dor them to be delivered tomorrow.

My experience was far from pleasant. 1st. No call or text to give delivery time, randomly shows up. Says wrong number. 2nd table was chipped didn't notice until gone called my salesperson Edwin R. SIX messages to this day NO RETURN call. 3rd set up a repair visit no call or text shows up at 7pm. They exchange table next one, DAMAGED again no notice of arrival, randomly shows up. Three tables later FINALLY a damage free product. I tried to get my number changed to my actual number to no avail EVER time I called.

Good service, no pushy and willing to listen to the customer needs and to satisfy our needs!

Very nice people. A pleasure to shop here.

Roni did a wonderful job finding us the perfect table for our kitchen.

Julio/Julian and Donald were amazing. They gave the best customer service. Very informative about the dinning set we purchased and made the purchasing process very simple. They at a 10 star review. Stop by the Stuart, FL Store if your in need of furniture and want a rewarding experience.

Roger S. did a great job throughout the sales process. He has gone above and beyond. Highly recommend and very happy with me experience.

The sales associate Roger S. is absolutely fantastic. He has gone above and beyond to help me. He has made the whole experience very enjoyable. Highly recommend!

My shopping experience at Ashley furniture was very pleasant. After explaining toJennifer what I was needing she spent a great deal of time showing me the pieces that suite my needs. Thanks to her expertise and patience I was able to find exactly what I was looking for. I will definitely go to Ashley for any furniture I may need in the future. Thank you Jennifer.

Julian was so helpful to me and patient. Thank you Julian

Jennifer Reilsberger and her manager did a great job helping find what we needed.

Nicholas was so helpful and made sure to find something that fits our needs and requirements.

Both Rich and J.R. ( Wallace ) were great. They showed us everything and helped us to get the best bedroom set for us..

I have seriously considered if i would write this review and decided to move forward just in case it may be helpful to someone else. My mother had purchased a bedroom set from Ashley's she spent about $3700 for a bedroom set that she loved. The first issue occurred when the furniture was delivered. There was some issues with the paint so we called customer service and they had someone come out to fix the issue twice. The second issue occurred when we were moving the furniture one the legs broke off, then there was a matter the paint chipping on multiple areas, and lastly some areas have discoloration on top of the dresser all of which is upsetting being that for the cost of the furniture we expected a better quality. The final issue is after all of this happened we decided to call customer serv to which we were told the insurance that was purchased on the furniture had expired 3 days prior therefore there is nothing they could do and in addition the set has been discontinued so we cannot replace the broken chest. I am frustrated that nothing could be done and disappointed that they did not care to make any real solutions to my problem. So in conclusion to this long review 1- if you purchase from this company expect the quality may not be up to the price point. 2- purchase the insurance and if there is any problems be sure to address the issue before it expires they make no exceptions. 3- do not expect the company to go the extra mile to ensure the customers return business.

Jennifer was very helpful. We have always shopped at Ashley's for our sofas ,dining room table and chairs. The staff are kind , professional and the furniture is solid.

I had a store credit of $660.00 for furniture i brought in 2023 my credit expired 2wks ago I call the Store and talk to a gentleman name Devin Collis he told me no problem come see him When I tell you this guy was so nice so helpful to me he went beyond and above to put a smile on my face and make me a happy customer I will always come back to this store and see him as my salesman when ever I'm in the market for furniture Thank You ASHLEY Funiture Store of Stuart fl Sign Wayne Nowell (Happy Customer)

We enjoyed our experience. Salesman was very knowledgeable. It has not been delivered yet. We’ll check in after that.

Very nice n thoughtful salesman

Sales associate was amazing

Very much enjoyed my shopping experience with Ashley Furniture. Salesman Patrick was very nice to work with, no pressure, very helpful, very patient. Rebecca the interior designer, was also amazing to work with. Totally worked with my tastes in mind and helped fine tune my choices so that everything coordinates wonderfully. Can’t wait to see it all in my home! Have shopped here before and will definitely be shopping here again!! Thanks everyone for your help!!

Service was excellent.

My experience at Ashley furniture was very pleasant. Louis Reyes helped me. He is very personable and knowledgeable. Ask for Louis.

We needed new bedroom furniture. Of course we wanted a sale.. so we shopped around.. when we walked into the store Mary Conway didn't push she only smiled and was kind.. when WE were ready she took care of all our needs and more. She is the reason we will return to the Stuart location.

Helpful and knowledgeable associate Jennifer! Thank you for helping our family add to our already amazing bedroom set.

Good 👍

Great sofa for my sons first apartment! Salesperson was terrific.

Shoddy product poor customer service 😢

Anthony was very helpful and attentive to my needs for a particular type of couch. He was very professional and patient. He was also very thorough in reviewing the warranty and delivery process. I would definitely shop there again.

Robbie was excellent. He walked through the both stores with us like 5 times until we decided on what we wanted. Great sense of humor and excellent customer service skills.

Excellent help from the sales person , Kyle

Had the best sales person help us!! He was so accommodating and knowledgeable! Made all the difference in the world!! Thanks Ron☺️

Found everything I was looking for!

I couldn’t hate a store more. Worst experience ever. Had delivery drivers yell at me and then they run these fake promotions and they you try to apply the coupons and they’re like oh sorry those don’t work you’re going to have to call the company that issues the coupons. Like no i don’t have time to sit on 8 different phone calls to use a $25 gift card. Employees and managers do nothing to help. Just a ridiculous excuse for “management” and “customer service” Just go on marketplace, because the furniture they’re selling here isn’t worth the ridiculous prices as it is, and definitely definitely not worth the headache they cause. I’ve been more stressed out by City Furniture/Ashley Furniture during my pregnancy than any other part of being pregnant. If my baby comes out frowning I’m blaming city furniture because of how annoying they’ve been during my pregnancy. Customer is never right at City, spend $700 and get yelled at.

Donald was excellent to deal with. Donald was helpful, knowledgeable and not pushy in any way.The store had many options. Looking forward to doing more business here. Highly recommend!

Great services and products

Great experience at Ashley Furniture today. Found the table I had been looking for with the help of my Salesman Garibaldy Valentin. Simple, easy and quick process. Great job. UPDATE!!!! Furniture had chips, rubs and chunked flaking paint. Submitted a claim same day as delivery and was promised a calm within 48hrs to discuss repairs. No one called OR emailed in a week, not was my email to my salesman returned. Finally I called 3 times a week later to both customer care and my salesman. I received a text from an automated system the next day about addressing repairs. I was overwhelmed with the lack of concern or priority. No one was accountable after the sale was finished. We will not be furnishing the rest of our home at Ashley Furniture for that reason alone.

The customer service that I received

Great selection and good prices. Roger Scott was a pleasure to work with.

Good quality Friendly helpful sales personal Roger Scott Fast delivery

Gary was extremely helpful and listened to my concerns!

The furniture is quality and the customer service was quick and friendly.

Nicholas DeSimone was awesome. He was able to accommodate our choices and provided thorough explanations.

Kevin Nicholas was very kind and helpful so good doing business with him at Ashley

Anthony H knows his stuff!

Nicholas desimones was very professional and very up front about what we were getting and was not just trying to get the sale over and done with and take our money like a normal sales rep. Will definitely be doing business with him in the future.

Be sure to ask for ROGER SCOTT if you visit City Furniture. Roger is willing to go above and beyond to satisfy his customer. He makes sure all questions are answered and he is not a “pushy” salesman. An AMAZING man and employee. Joy West PSL

Easiest and friendliest transaction I’ve had with a business in awhile! My salesman Ron was amazing and met every need and question I had.

Rep was very awesome and very helpful

The sales rep was very friendly, knowledgeable, patient, and accommodating

Excellent assistance with Elsa Guevara

Good service.

Sean O’Brien was amazing! He was super helpful and full of great information! I purchased several items right away! Sean allowed me to browse without feeling like I was being followed or stalked! He also was able to help with me with a price match, originally said to be not available. He did a great job! It’s the salesman that creates the experience. Mine was awesome!

Excellent experience! I recommend Ashley furniture.

Great service. The staff was very helpful, and I got next day home delivery for free.

Nicolas DiSimone ,my sales person, gave me awesome advise and helped me select the perfect furniture items for my new house! Ashley shares show room space with City furniture. Great combination!

Lance was our salesperson in Stuart and he was extremely helpful and professional! We came into the store 10 mins before closing just to quickly check on the availability of bedroom set and we wound up buying a dresser, so it took until past closing. He never made us feel rushed or anything! Will definitely ask for Lance when we need our next piece of furniture!

2 stars only because we bought a previous item and had no problems. Today was a different story though. They have financing that is available and on their main website but they will not honor it. They definitely lost a sale today. Edit: 1 star 🌟 after all the phone call hassles. That's all.

The furniture is great quality, the service was excellent, the showroom is beautiful, delivery went smooth! Love my new table!

Great customer service ! Answered all my questions !

Customer service is 2nd to none

The employee, Edwin Resardo in the Stuart FL, he was very knowledgeable and took the time to shows us all the recliners in your business. We love the furniture, we ended buying two reclining couches, instead of Love Seat. So the couches look fantastic in out house

I love shopping at the store for all my needs. Great customer service.

Very nice people got what we wanted

Anthony Manganaro was amazing, highly recommend going to see him when you need furniture. Loved the selection and quality of Ashley.

Edwin Restrepo was very helpful and knowledgeable, my husband and I had a excellent experience

Great salesman Alejandro. Good selections and great prices!

I had a store credit coming because of furniture I previously purchased there. With this credit I wanted to pick up some knick-knacks and there were many to pick from.

We had a great salesperson that helped with everything we were looking for, to furnish a new home. Lots of great selections to choose from. Thanks again for all your help Brian!

I new what I was looking for when I walked in the door. Benson was standing there and immediately asked if I needed any help. Showed him a picture from my phone of the chairs I was interested in. He knew exactly where they were located in the store. Gave me the Internet sale price. Offered extended warranty with no pushing. Everything done in about 20 minutes. Can’t wait to get my beautiful new chairs! Thank you Benson for being so kind and knowledgeable. You really made my experience pleasurable.

The salesman Chris Holland was very patient and not pushy. Has a great personality and was very accommodating

Very Helpful and nice and friendly Salesperson

I had wonderful help from Ashley’s employees, I would definitely go back!

Quick and easy transaction. Huge inventory, which is stellar since we are so picky. Benson was a fantastic sales person and not pushy. Highly recommend. 🙂

Beautiful things

Kim and Donald were on the top of taking care of their clients. They were very understanding, nice , patient.

You will be treated with respect.

Very helpful sales person

2nd time to the store this month Alex B. Was very helpful and we got a great mattress , came back for love seat today very satisfied with customer service, timely delivery and quality!!

The seller courtesy, that give Us a confidence to choose anything we need for our house like kitchen, bedroom, living room and porche, and the price that are exelent with quality and plussss’

Our salesman Louis was amazing. Very kind and knowledgeable. He even assisted us to our car with some items we bought. Thank you again.

Awesome service, great quality Furniture's, and Mr Lewis was great and he represented the company very well.

Anthony at the Jensen store was helpful and patient as we made our living room set decision! Super happy with our purchase!

We had a beautiful experience and they had everything we wanted! The sales people were so nice and made it seem Like we had all the time in the world to look and decide.

I was very pleased with the service I received at the Ashley Furniture Store. My wife and I initially intended to buy an accessory for our tv media console. But while browsing the showroom, we were curious to learn more about the tempur-pedic mattress. We approached the sales representative that greeted us at the door and offered his assistance. Ed Martinez exemplified true professionalism and exceeded all of my expectations. I was very impressed with the mattress product that he was showing me. He was honest and able to answer all of my questions. I was so impressed that I purchased a new king size mattress and bed to replace my existing Queen size one at home. I was also impressed that the managers took the time to say hello and see how things were going. Such a commitment to great service is to be commended!

I highly recommend Ashley- City Furniture in Stuart. I just bought two new dual electric reclining couches from them. They have quality and stylish furniture at a good price and they stand behind what you purchase. I have established a great relationship with my two Sales Associates, Lance and Devon. They are FABULOUS!! They're both very friendly, patient, knowledgeable and professional. Actually, the entire staff at Ashley Furniture are great ⭐️⭐️⭐️⭐️⭐️

The salesman was very nice ,take all his time to go on any little details. Everyone was so nice

We stopped in last night to look for reclining sofa and love seat. I laughingly told my husband to get ready for the vultures! But I will say, Robyn C was a fantastic sales rep! She kindly greeted us and listened to our wants and needs. Then showed us pieces that were our style, gave us great advice and suggestions. we found the the perfect sofa and love seat! It was a very easy transaction and we will definitely return to Ashley’s! ( requesting Robyn of course!)

Mickey was my sales associate and he was very helpful,efficient and personable.

I was in the hospital and really couldn’t leave to finish paying for the sofa. Anthony Hunter went out of his way to help me. I’ve looked long and hard for something I liked and Anthony made my wish come true.

Our salesman, Devon, was knowledgeable, courteous , and a pleasure to work with.

Always a great experience shopping at City Place/Ashley furniture. Prices are competitive, nice selections to choose from and the staff has always gone above to help you. We were fortunate to have Christina Gomez greet and work with us and she was awesome, friendly and courteous and knows how to take care of you. Thank you Christina!

Mary was soooo helpful and never pushy! She was such a pleasure to work with. We are definitely coming back every month to her until we get our house fully furnished! Thanks Mary, your the best! - Bernice and Ray

Matthew was so very helpful. He took his time with us to explain everything about the mattress that we were interested in.Thank you Matthew for being patient with us.

I have an multiple sclerosis and I had blurred vision on the day I was ordering my furniture and it was really hard to use the computer. A gentleman named Matthew did everything for me explained everything and my delivery will be here in a couple of days he was so helpful and it was a pleasant experience. Thank you.

Our salesperson, Brian Goldenberg, was terrific! He helped us to pull look’s together for our living room and dining area that flow into each other. Great selection and I will definitely be going back!

Ron is amazing 👏 was able to assist us in a professional manner, We will work with Ron going forward as we have other home 🏡 furniture needs.

Sean O’Brien was extremely helpful in selecting furniture & accessories. We have purchased many pieces for our home at Ashley Furniture & City Furniture. Excellent value.

Very good experience!!!! Lance our sales rep. Was awesome!!!! Was very thankful and informative 😊😊😊

muy buena atecion Alex Banuelos .

Kim Jestine was very patient and helpful in assisting us in selecting our furniture. She took the time to explain and answer any questions we had in detail.

They have good sales at Ashley. Once again Nicholas & Benson helped me throughout everything.

I had a fabulous experience at Ashley. Randi helped me find a great living room set at an amazing price! I am excited for delivery and to see it in my new room. Thank you, Randi!

Kyle was Fantastic!! Best Sales Person!!

Fantastic furniture and customer service.

Good selection and good price, I've been helped by Matthew at Ashley's in Stuart, FL and he is amazing, #1 customer service, thank you for the attention, I will definitely come back!

Elsa Guevara was exceptional with helping me and her product knowledge

Not pushy or in your face.Able to take our time and walk around making sure of our decisions

Marcus J was very friendly and insightful. He made our trip fun and helped us choose the perfect sectional for our living room.

The sales person was informed and provided any information required.

Excellent experience, very professional worker Brian Goldenberg. Thank you so much

Robbie was awesome. No high tactic sales pitch, just good conversation of what I was looking for. They didn’t have what I was looking for in the store however he showed me some options. I came home measured and called him back. Of course I still went with my first choice which once again was not in the store but we had it delivered in a week. I will say Ashley furniture pictures are exactly what they are. The drivers were kind, meticulous in putting our bedroom together. It looks great. Thank you Robbie for an awesome experience! And thank you drivers for getting it to our home and doing an awesome job setting it up! What a team!!!

Enjoyed a great experience with Patrick while shopping for wall art and area rug's.He was very helpful and provided sound information while we considered different options. Great sales person. Jim & Maureen.

It was a comfortable experience. There was no pressure.Kyle Cunningham , our salesperson, was very informative.

Omg! Elsa is so amazing! She’s so informative, and takes her time to explain everything to you throughout the entire process. Extremely personable and made the buying experience a breeze, and this is coming from someone who gets anxious about making big purchases! Thank you so much, Elsa!

Quality furniture, good and large selection at a fair price!

had the best experience my sales associate was great he mew exactly what I wanted and helped me he was very helpful and certious thank you very much Benson Jacquecin you were awesome help

It was a wonderful experience. Mary was great, not pushy and very knowledgeable. All sales associates I came in contact with were superb. I will continue to be an Ashley furniture customer.

Anthony Mango was amazing to work with. Helpful and very sweet.

Ashley has beautiful decorations and accessories for all homes and styles.

Very friendly and accommodating Installers did a great job.

Good choices in furniture and very good sales people. Mary Conway was very patient and followed up until my sales, delivery and mattress cover were all done to satisfaction

Timely and courteous news

great selection, great deals, great prices

we had a great experience with Nick! he was awesome and really worked with us to get our dream Living room set!!!

They have nice furniture and customer service was excellent.

Christina G. was pleasantly friendly and very knowledgeable. She made my buying experience worthwhile! ⭐️⭐️⭐️⭐️⭐️

There was so much of a selection and such beautiful furniture. The staff was very helpful and friendly. I will definitely be going back.

Mary was great in the Stuart location

Excellent customer service. No pressure. Thanks Alex

Helpful sales people. Great selection. We’ve gotten delivery so quickly.

Went in to get new bedroom dresser so many pretty ones to choose from..but salesman Wallace Arters was very patient with me with all my questions and waiting until I finally decided on a piece I love. Very happy with my decision of going to Ashley’s.

Yes, I would recommend Ashley furniture. The atmosphere is great, The display furniture is easy to see. My sales person, Sean O’Brien was very kind soft-spoken and helped me find the bedroom furniture that I was looking for. He also offered us different options. We bought a bed,mattress, and a dresser. Thank you Sean.

Anthony at Ashley furniture just started about a week ago. He was very knowledgeable and helpful with all of my questions. My transaction for purchasing a bed room set went very smoothly. There was a discount that I noticed, after the transaction, they went back and applied it to my purchase. I am happy that I decided to go with Ashley furniture.

This was my second time purchasing from Ashley. Both times i received professional service in a friendly atmosphere. I highly recommend it.

We really like the furniture and our salesperson Justin is great.

Friendly and helpful ,with good furniture and accessories .

no pressure. just nice employees asking if we needed any help. Edwin was extremely helpful, and went out of his was to help find additional items I was interested on. thank you so much. I recommend this stuart store. A lot of great items to choose from

Shopping at AshleyStore-Stuart Fl was a great experience. The sales rep Sean was great and very friendly and helpful. I would recommend AshleyHome-Stuart to all my friends and family. 👍

Amazing experience, fast and I get my pieces delivered free.

Our salesman Ed Martinez was very helpful, and easy to work with. Bought 2 couches and a love seat for our complex

Gave was so helpful today. He saw that my husband was frail and went out of his way to bring product to us. Thanks sooooo much

Very friendly. Sales person Elsa was wonderful to work with. She was very helpful and guided us in the right direction. We took our time and made the purchase. The prices are very reasonable. Haven’t received the furniture yet but hopefully it will be a good purchase.

I went looking for a Love seat priced moderately. Service Rep Judiannn Velez assisted. The item that I wanted was not in the color. She suggested a few places after asking where I lived. I returned the next day and was greeted by Judiann. She asked if I found the item that I wanted. I ended up purchasing the loveseat. She was courteous, professional and so helpful. I would definitely recommend Judiann to anyone. she gives great customer service.

Devin was who helped me through out my time at the store. Made the process very easy. Will be shopping here again!

Mary was Awesome…. She even walked around both stores with a dinning room chair to help find table to match…

Louis Reyes was very helpful and patient with us as we picked out furniture for our new home. Great customer service!

great selection. Nice sales staff.

We have been looking for a small square table & chairs for a very long time, today we found it at Ashley - thanks to our wonderful salesperson from City, Mary Conway! While there we were very impressed with the wonderful selection of accessory pieces to complete any area! We will be back

Customer service with excellent

Customer friendly and great inventory. Enjoyed spending our credit!

salesman was exceptionally polite and patient. He was very helpful educating us on all the different styles and pro and cons. I found the quality to be better than Rooms to Go

Great service by sales rep Mary. She was super helpful. Store was very clean and had a large selection

People friendly, prices isn’t bad either

It was a very nice experience Steven our was salesman couldn't have been more helpful.

Couldn't be more pleased with our experience purchasing from Ashley Furniture/City Furniture .Our salesperson, Edwin Restrepo was excellent. He listened to what we were looking for and guided us without trying to oversell for our needs and budget. Delivery was excellent. Kudos to the team! Love our guest room bedroom set.

Great service and customer service manners. Will go back!!

Ron N my salesperson in Jensen Beach was so wonderful and patient. I was shopping for furniture for my Dad at his new assisted living apartment and Ron took so much time to help me pick out the best most beautiful items with my Dad’s safety and comfort in mind.

You can always find beautiful furniture there.

Johnathen was the Best! Great experience

(Translated by Google) We purchased a dining room set in October 2022 and in early 2023 we noticed that the dining room table had a bubble. We immediately called customer service to inform them as we had also purchased the warranty. First the inspector agreed to come on a Thursday and showed up on Tuesday of the following week. He checked the dining room, he made some repairs to the chairs that had arrived loose, the inspector's colleague made a bad joke saying that Cancer had appeared on the table. We told him that we had used the dining room very rarely, about 4 times because we used the island counter. After several days I called customer service to find out what had happened to my case and they answered: unfortunately that was not covered by the warranty and that they were going to give me a 20% discount to buy another dining room. I thought it was disrespectful and mocking, I asked to speak to a supervisor, they didn't want to pass me on to anyone and after insisting they passed me on to another person and told me that according to the inspector the dining room had spilled a gallon of water and that's why the bubble. I don't know where he got that from and the dining room had never been used and liquid had never been spilled on it. Very sad because at only 4 months old he had a dining table that cost $2000 and it had broken. I take photos of the dining room from all angles and go to the store and am greeted by a very friendly manager, he tells me that it is over 20 years old for Ashley's furniture and that it is not wet because there is not a stain around it. the bubble. It appears completely dry, which may have been lifted by delamination of the veneer. I sent an email to those responsible for customer service and after more than a month they have not given me any type of response. It should be noted that in my call to customer service I asked for a qualified person to come look at the dining room and they told me they did not do a second inspection. A month after my complaint in the store we called customer service again and they told us that the only thing they can do is give us a 30% discount so that we can buy another dining room. It should be noted that the email from the store manager was of no use since they never paid attention to said email. (Original) Compramos un juego de comedor en octubre de 2022 y a principios de 2023 notamos que la mesa del comedor tenía una burbuja. Inmediatamente llamamos al servicio de atención al cliente para informarlo, ya que también habíamos comprado la garantía. Primero el inspector accedió a venir un jueves y se presentó el martes de la semana siguiente. Revisó el comedor, hizo algunos arreglos en las sillas que habían llegado sueltas, el compañero del inspector hizo un chiste malo diciendo que en la mesa había salido Cáncer. Le dijimos que habíamos usado muy pocas veces el comedor, unas 4 veces porque usábamos la encimera de la isla. Después de varios días llamo a atención al cliente para saber que había pasado con mi caso y me contestan: lamentablemente eso no lo cubría la garantía y que me iban a hacer un 20% de descuento para comprar otro comedor. Me pareció una falta de respeto y una burla, pedí hablar con un supervisor, no me querían pasar a nadie y después de insistir me pasan a otra persona y me dicen que según el inspector el comedor tenía Derramó un galón de agua y por eso la burbuja. No sé de dónde sacó eso y el comedor nunca se había usado y nunca se había derramado líquido sobre él. Muy triste porque con solo 4 meses tenia una mesa de comedor que costaba $2000 y se le habia estropeado. Tomo fotos del comedor desde todos los ángulos y voy a la tienda y me recibe un gerente muy amable, me dice que tiene más de 20 años para los muebles de Ashley y que no está mojado porque no hay una mancha alrededor. la burbuja. parece completamente seco, que puede haber sido levantado por la delaminación de la carilla. Mando un email a los responsables de atención al cliente y después de más de un mes no me han dado ningún tipo de respuesta. Cabe señalar que en mi llamada con atención al cliente pedí que una persona calificada viniera a ver el comedor y me dijeron que no hacían una segunda inspección. Un mes después de mi reclamo en la tienda volvimos a llamar a atención al cliente y nos dicen que lo único que pueden hacer es darnos un 30% descuento para que compremos otro comedor. Cabe acotar que el correo del gerente de la tienda no sirvió de nada ya que nunca prestaron atención a dicho correo

I knew what I was looking for before I went into the store, I walked around by myself for almost 45 minutes before I could find someone to help me. I walked past 5 sales people that were just sitting around talking to each other, twice, and still had to approach them to ask for help. I was then given false information by the sales person ( unbeknownst to me at the time) and was charged for services I was told I would receive but did not. One piece of the furniture I ordered arrived damaged, and another piece broke 2 days later. Would not ever shop there again.

excellent service with Ron Nortelus as our salesman. He listened and showed us exactly what we wanted. We will shop Ashley again.

Do not buy from Ashley or City, unless you want to constantly return ir exchange then return damaged items from lamps to media centers. No customer service representative will help you or delivery, no one returns calls. They contact thru texts after you file a claim .we walked into the store several times and just kept demanding our money back.

Out experience was fantastic. We drove 2 hours to get our furniture and our sales person, Sean O’Brien was fantastic.

Great Customer Service. Gabe Cordero Rivera was really helpful.

just love it all in general and employee I had was great

The service was excellent by both of the salespeople. I would highly recommend your store to all of my friends.

Found exactly what I was looking for here thanks to Matthew! He was so nice, knowledgeable, and exceptional at his job! Thank you so much!

Pleasant, knowledgeable salesperson: Patrick Edwards.

Anthony was very helpful and patient throughout our purchase.

My sales man Nick Desimone was the nicest guy to do business with..went into detail from purchase to delivery..

Mary was our sales associate and she was so pleasant and knowledgeable. Large selection.

Kim took her time to help us and let us go separately when we wanted

I came in today prepared to buy a formal dining set, sofa table, coffee tables, and a formal office desk. I had a list of items I was interested in and wanted to confirm I liked them in person. After spending an HOUR walking around the store pushing my stroller, I left. not a single employee greeted me, asked how I was doing, or offered to help as they saw me carry pieces of furniture between tables to match the set I liked. Employees stood around in red shirts chatting amongst themselves at the cashier stands or hung out on their phones at the front greeting station. It appears the sales management team at this store needs to be replaced with someone who can lead by example and show their team how to sell to customers. I even went so far as to walk around and smile and say hello to a few employees to attempt to engage them- nothing. Instead, I walked out with pictures of the SKU numbers so I can go home and find another store who carrys similar items to give them my business. such a disappointment for what should have been an easy sale.

Ron is a very knowledgable sales agent on their products

I love Ashley and City Furniture is Stuart. All of the sales associates are always patient with me and I am a picky person. From Christina, Justin and Gab they have all been helpful.

great customer experience service. they have some great stuff. quick delivery too.

I like the furniture and the price

Pleasant staff. Had what we needed. And our sales person, Robyn, was pleasant and very helpful.

Had a wonderful experience with our sales rep David! He was very efficient and helped us make great choices for our new home.

Ed Martinez was extremely helpful and listened to our questions as to the furniture we wanted to buy. After showing us different pieces we decided on the items and placed our order. A pleasant shopping experience.

Our sales associate Robyn Chalmers was very helpful and we recommend her highly.

Very good customer service. The associate that took care of me was very professional. Matthew Kempf was very courteous. A pleasure to find sales associates that are courteous and professionals

No pressure but contacted upon entering store. Told clerk we we’re looking for a specific dining table and took us right to it and said he was available if needed. We looked at some other tables but decided on the one we originally came in for. Process was quick and we were out the door in 25 minutes. Thanks Miki!

Great, low pressure, sales...it was a pleasure shopping here.

Great Customer Service, Excellent atmosphere to buy furniture, knowledge salesmen. Wonderful shopping experience.

They are very nice and they take their time with the customer 👍👍

Excelente Atencion. Mucha variedad!

salesman took his time to help me find items needed.

Brian greeted us today and was very patient with me. I am looking for a specific item, and found it plus a few other suggestions by Brian. He was very helpful and a pleasure to work with.

lots of beautiful choices and friendly salespeople.we purchased furniture there last year and went back today to get a recliner.

Ashley Furniture Jensen Beach, FL Amazing Staff & Beautiful Furniture Selections

The purchase experience was a good one. Lousie explained every detail of the product as well as the financial possibilities

Devin was very patient and polite. He provided excellent service and assisted with finding the most affordable purchase.

Services and selections are great!

helpful petsonnel excellent choices good quality furniture

The customer service I received at Ashley furniture was amazing. The associate working with me, Judiann, was so patient with me. Their stock was low because of the recent holidays so it took many trips around the store to find something I could squeeze in before Christmas. Judiann was attentive but not overbearing as I circled the store, asking her if each item was available. When I found what I wanted, there was still a chance I was not going to get delivery before Christmas. But Judiann was diligent and was able to get my order a delivery date before Christmas! I couldn’t be happier with the experience I had and I will be back for all my house decor needs.

You'll be lucky if you get anything but lies. They said my 25K order would be delivered in 6 weeks, got half, still waiting after 9 weeks and counting. Would NOT recommend.

As Always, my buying experience is great. The Sales Rep was attentive and helpful throughout. Thank you

Futuristic furniture

Excellent service, sales person (Gabriel Cordero) very friendly, cordially and helpful.

Furniture is not good quality, you have insurance on the items when you call no reply back to you.

Every time we go to Ashley furniture, they find a way to help you and make you happy with your decision on choosing furniture for your home. We work with Mary from the Stuart Florida Ashley furniture she is amazing always goes above and beyond for us.

This is about the third time I have visited the store within a year and a half. The customer service is always top notch. The sales associates make you feel as though you’re the only customer in the store. I have brought quite a bit of furniture from them and am very satisfied with everything that I have purchased. They keep me coming back.

We had an awesome experience at City Furniture. Our sales rep was David Santos. He was great at explaining everything to us, including pricing and delivery. We will definitely be back.

Mary Conley was awesom. She helped us with everything and most of all kept her word. I believe she is most valued employee...

Very polite and knowledgeable salesman and did not rush you at all!

Customer rep was good except put in wrong delivery date & did not add 2nd nightstand to original order. When he added he made it a new sale with an additional delivery & warranty charge. Therefore not happy

We were looking for some inexpensive furniture for our daughter’s new apartment. When you go to an Ashley Furniture store, prepare to be treated disrespectfully. They don’t honor their own email coupons or sales in Stuart, Florida and blame everything on ‘corporate’. I went in there with a complete list, figured I should be out in 30 minutes. 2 1/2 hours later I left empty handed due to the arrogance and ineptitude of management. My only advice to their customers is to count your change and your fingers before leaving the store. They are worse than some bad car dealers. They attempt to tire you out so you’ll simply succumb to their scummy tactics. Shame on you, @Ashley.

We were looking for some inexpensive furniture for our daughter's new apartment. When you go to an Ashley Furniture store, prepare to be treated disrespectfully. They don't honor their own email coupons or sales in Stuart, Florida and blame everything on 'corporate'. I went in there with a complete list, figured I should be out in 30 minutes. 2 1/2 hours later I left empty handed due to the arrogance and ineptitude of management. My only advice to their customers is to count your change and your fingers before leaving the store. They are worse than some bad car dealers. They attempt to tire you out so you'll simply succumb to their scummy tactics. Shame on you, @Ashley.

Had a wonderful experience selecting a sofa and recliner all thanks to Steve who was very knowledgeable about all the pieces available and helped us by offering different options that met our needs.

Awful experience every time I order. Waited months for my delivery to arrive and it was delayed 2 more months.They said they would give me a partial refund and speed up my delivery but never did. So I canceled and ordered a bed in stock. I didn’t receive the rails for the bed in stock so I had to argue that I didn’t get them. Finally got the rails and 4 days later another headboard comes. Now they want it to sit in my living room until someone can come pick it up. Horrible customer service and the delivery people never show up to the door to alert you that they dropped something off.

I had a great experience and Brian was very efficient and helpful with my order.

Quick, efficient service, great prices and knowledgeable staff.

I highly recommend them. Tons of selection especially since they are connected to City Furniture. The employees were happy to help but not overbearing to where they would follow you around.

Judiann Velez helped me with design ideas to go with my taste and had the majority of the items delivered the next day. Incredible!! The remaining items were back ordered. I have bought Ashley furniture over the years and always been pleased. It’s my first stop when I’m looking.

Très bon service et rapide

Great selection and great service

will price match other ashley retailers

Friendly service and lots to choose from

We LOVE coming to City Furniture in Stuart to see Ron. He helped us out when we first bought our house 3 years ago and from there is history. We ALWAYS make sure he is working before we go. He is AWESOME and the other employees always nice as well 😊

Very attentive and professional!!!

Every thing salesmen was 💭just awesome when speaking to him he was very attentive

sus buenos precios muy acorde con el producto, y el excelente servicio de mi agente Cristina Gomez , muchas gracias .

We worked with Mary and she is amazing. Totally understood our taste and needs. The quality is nice.

Devin is very knowledgeable and helpful with the products

Lance is awesome, he was patient and knowledgeable. I will be going back to him to purchase other stuff for my home.

Engaging, friendly staff but not overbearing.

I needed a couch for an apartment for my daughters. From the time I walked in to the time I received my order at home, was less than 24 hours. Fantastic selection and easy to locate what I wanted and if it was in stock. Definitely will be going back for more when the time comes.

Great selection. Knowledgeable sales people. Efficient check out.

service is excellent. they every step of the way.

Yes the Manager at City Furniture was so helpful. We were shopping For 2 recliners to be delivered ASAP. City couldn’t deliver Until November so he took us to Ashley and we are getting our chairs on this Saturday!! So so happy, thank you!!!

Pleasant people to help you find the exact furniture you need for your home.

Great experience with our sales man Louis. No presser and easy check out process.

I always find the associates welcoming and Friendly when I walk in. I love the Urbanology section of the store and the selection available is nice as well. There are no masks requirements which is always a huge plus for me!

My experience was very good. Ron was the representative helping me and my wife and he was a genuine guy. But I have to say, I went there last night to use my refund I had from not using protection products I purchased 3 years. And honestly, was very disappointed that I was lied to 3 years ago when I was told I would be refunded on all of my money. Apparently, you do get refunded but only for in house warranty not the stain removal warranty. 3 years ago when I went initially, my rep was Amit Sharma and another guy whom he was training (not a good idea) and they both told my wife and I that if we don’t use the warranty product we purchased, we can use the money not used for other furniture at the store. I worked with Amit Sharma in the passed and was very disappointed that he would lie to me and train a new hire to do the same. Only reason I didn’t give 5 stars was because of being lied to 3 years ago by Amit. Ron how ever was great and was a really nice guy. Thank you Ron.

Saleperson ron was very notable and help us he the only saleperson i use. When shopping at your store

Friendly helpful staff. Quality products.

Lance was extremely courteous and was very willing to help. We looked at several things and he was very patient and helpful.

Great experience with Patrick Cunningham. Did everything over the phone with total ease.

Great experience. Will shop here again

Everything is completed as promised

No problems at all, nor did it take any time to pick what I wanted. The salesman whose name is Patrick Cunningham knew exactly what I wanted and what I had to have. with that said I am very pleased about my visit to city furniture and having to work with the salesman! I highly recommend your store and Patrick to other customers in the future! thank you again! sincerely, Charlie a Johnson jr.

very easy experience in and out

Ron is amazing!

The process of getting approved for purchase was quick and very efficient no hassles.Sale Representative,Kyle Was very helpful and a pleasure to work with.

We had a great experience

We walked in knowing what we wanted and the sales gal was super helpful. She knew exactly what we were looking for! Out in under 30 minutes! I only know her as “Bert”. Highly recommend.

Excellent customer service. Very helpful and informative!! Definitely recommend!

Great selection! Great people! Reasonable prices! Bbeautifully laid out. [Andres ( Andy] and [David Bodey] were Very knowledgeable and helpful! 5 stars!!!!!

Brian Goldenberg was my sales guy, he was more than accommodating, he made my process very enjoyable for someone new to the area. The two stores combined is a-lot of furniture to look at, Brian new what I was looking for and took me directly to where I needed to be! I highly recommend this store for selection and a very friendly and knowledgeable staff. Thank you Brian I will be back for other furniture purchases.

Go see Lance Z. at Stuart Ashley / City Furniture. All of the patience, willingness, and helpfulness a customer could ask for. And there is always some kind of special deal of which to take advantage. Beautiful furniture to boot😉

Great customer services, David santos was great and very professional, he help me a lot looking for I want it to buy

Lots of stuff to choose from. Beautiful stuff. Great people that will help you in the store.

Free delivery, great service. Warranty is fair. Anthony was pleasant to work with.

once again super support from Anthony hunter. great sale associate here at citi furniture and Ashley furniture in stuart fl.

The staff here is fantastic I would recommend using them for all your furniture needs. Lisa the store manager was personable, fun and engaging.

Walked through the entire store including the furniture city section and not one person asked me if I needed help. Was ready to purchase a recliner but no customer service. Sales people were there on their phones or tablets and ignoring customers.I am only giving one star as that is the lowest I could give.

Sales rep JR was kind and patient he followed me around the entire store until I find what furniture I was looking for I will recommend Ashley Homestore to all my family and friends ❤ jas

Bert was incredible!! She was very knowledgeable, friendly and gave us all the time in the world to make the very important decisions of purchasing furniture for our daughter's family new home. I highly recommend her and her manager Lisa if you want great service and don't want to feel pressured or rushed into decisions regarding your choices.Hats off to these two women!!

Very professional and helpful! Love our new reclining loveseat! Thank you.

very professional and took a lot of time to assist us

Salesman was very knowledgeable and not pushy. He was patient while we spent time looking at several different bedroom sets.

When I initially visited the store to browse for a potential purchase. Not a single employee greeted me. They had conversations amongst themselves and were just disinterested, which made me feel the same about the store. They would look at me and walk past me. I only went back the next day to utilize the sale. This time, I was greeted by a sales representative named Elsa G. Elsa was so pleasant, calm and helpful. I was not stressed at all. We decided on a sectional that is perfect for our space! Thanks Elsa! The entire experience was great! Only because of her. If you want someone who goes above and beyond, ask for Elsa during your next furniture purchase!

Great salesmen in Alex B, not too pushy very knowledgeable, it was a pleasure shopping at Ashley's.

Find Bert she’s a wonderful sales person and tells you all the about the warranty. She’s not pushy at all but very informative.

My husband and I have been loyal customers for a very long time. Customer service and satisfaction is always their number one priority. We have grown very fond of two representatives there, Brian G and J. D. M. We have very particular taste and they have patiently helped us on several occasions. Our house is always a work in progress and we are looking forward to working with them again. Thank you both for your kindness, great sense of humor and professionalism.

My sales lady “Bert” was friendly, patient, and easy to work with. I am finding nice pieces for my home.

First and foremost, their customer service is amazing! In store and Customer service. Paul Pham from the Stuart store was able to help me with my couch, and he was patient, kind and considerate of what I wanted as a customer. Then I spoke with Shaneika Hanson and she was AMAZING! She helped me get a replacement ASAP, and get my order loaded up for delivery the next day. The two guys who delivered we also so kind, I was so insistent that my couch was going to fit, but they do this 24/7 and know their job. If you are looking for new furniture drive to Stuart! Phenomenal team, and GREAT Customer service. Also a few weeks ago as well I bought a dining room table with Justin Gelfond, and he made the process so easy, no extra hassle or trying to add on items that weren't needed. Again I can't rave enough about this team, and their service. I will 100% use them again in the future.

Terrible experience. Two living room sets. Two diiferent transactions. Two times delivery cancelled due to manufacturing issues and incomplete sets. Months later still no living room. Had to request a refund! I tried sending an email but got no response. Today is June 29....contacted them as they requested and nothing got resolved. They're still having manufacturing issues.

We were extremely pleased with the customer service we received from our salesperson Louis Perez, he was very pleasant, patient, not pushy and made the experience enjoyable. I will definitely come back for the rest of my purchases for my new home. Thank you!

My salesperson was awesome. His name is Louis Reyes. If you need furniture he’s your guy. The most pleasant experience ever purchasing furniture. Was courteous, friendly, not pushy, just an all around good guy to work with. Got what I came for and it’s being delivered in two days. Thank you Louis for the great experience. Leslie Maxwell

If I could give 0 stars I would. Horrendous customer service- I went in over 4 weeks ago- was told only 2 pieces of my 10 piece order would be back ordered. They were happy to swipe my card and then shocker more than 50% of my order is back ordered almost 2 months .then my delivery date changed 2 times after I already took off work to sit and wait for the few items that were told would be delivered. No one does anything about it , managers are useless! will never ever recommend or buy anything from here again.

Sales person was great very helpful made suggestions but not pushy very satisfied

Our salesperson, Mary Conway, was so professional and made the process of buying a bedroom set a very smooth process. We are very happy with the service we received.

J.R was very helpful and patient. He took his time helping me find exactly what I needed and making sure I was happy with my purchase and overall experience. He helped me get the best deals. His manager George, aka Trip, was also very kind and helpful.

They're very good at what they are doing.

Our salesman was very knowledgeable and courteous. He understood our needs and found us what we needed and wanted. J.D. was very patient and spent the time with us answering every question and making note of other things we were interested in. I would recommend Ashley/City to anyone looking for furniture. Our experience was great! Many thanks to J.D.!

We walked into Ashley Furnitire Store on Thursday, May 12, 2022 looking to purchase a queen size mattress, boxspring and bed-frame.The salesman Donald got out his tape measure and based on his measurements he recommended a 10 inch memory foam Queen Gruve mattress, a platform base bed frame and 2 signature 5.5 low profile foundation- twin X long.Issue: These pieces are not compatible. The mattress hangs over the platform about 5 -6 inches at the foot of the bed. When turned the other way, the mattress hangs over the platform 3 inches on both sides. Obviously, the mattress is defective (was cut incorrectly by Ashley). The memory foam mattress is Ashley's brand.Yet Ashley Furniture staff stated they don't know what the issue is and will send a tech out to measure each item purchased.Another issue: Due to lack of staffing issues the tech is not available until May 26, 2022.Hoping it is resolved soon.

Terrible place to shop. Sales people are dishonest. We purchased an outdoor set with an extended warranty. They covered nothing they said it would. Don’t add any warranties or purchase from them. You’re a sale to them that’s it.

Extremely helpful

Great concept, excellent location

good and friendly 😌 service

Greta place to shop for furniture and decor.

Excelente el servicio al Cliente y además me encanta sus muebles.

We received excellent customer service from our sales per Steven Hood. He was very pleasant and helpful. We decided on a sofa that is perfect for our space! Thanks Steven for the help. The delivery was fast and seamless! The entire experience was great!

Johnathan at the Jensen Beach store was very patient and very nice when I visited the store

the sales representative Philip lesperance was extremely helpful. we had many choices between City and Ashley.

Great shopping experience. Kyle and Art were awesome.

Good experience results on how i make $5500 every week!!! This has been an incredible experience from day one! This wasn't my first time trading but honestly I didn't know what to expect when I first joined. After much loss. God walked me through the entire process from start to finish, which was a HUGE plus! They made the entire process so easy and hassle-free! I'm very impressed! I will definitely be referring her to you all. You can start making money through forex and bitcoin trade. Her Name is Allen martha Fx. You can see for yourself on her details below via Email: allenmartha897@gmail.com WhatsApp +1(302) 219-6094 Success doesn't come to you, You go to it... I'm not the one to call you to invest and have a bright financial situation. If…

Miki, was heaven sent, he answered my questions, let me browse and completed my great experience with a purchase. thank you Miki for making my experience a great one and I will be back.

Dawn Styles was very kind towards us! She helped us out and let us know everything before we bought it, and she also had such a positive attitude towards the customers! She was very understanding with us! Thank you!

I had the pleaure of meeting David today. He was very patient and helped me and my girlfriend pick out the perfect bedroom set. David was attentive and amusing and I highly recommend him and this store!

Decent selection. Found what I wanted but was really annoyed with the "add ons" that weren't discussed with me until I was asked for payment. The additions totaled almost a third of the total bill. Had I not been with my mother she would have just paid it which feels deceptive and slimy.

Very nice person out to deal with very nice presentation in the store and the nice products

good attention and paciente

Amazing experience very professional

Excelente! Felicidades por su atención

The selection of furniture items was very nice, the staff especially Mary was extremely helpful and gave us plenty of space to browse and then when we asked for help on certain items Mary was knowledgeable and made us feel very comfortable and was very helpful with the process. All in all we would give Mary 5 stars ⭐️

Love the store. Dawn was very helpful and sweet. Looking forward in enjoying my new furniture.

Salesman was great. Happy with furniture.thank you

Customer serve was great and very helpful.

Elsa is superb! She is courteous, professional and most of all patient. She and Art did everything to accommodate our needs.

Thanks so much to Gabe Caldero. Could not have made that an easier and more pleasurable experience. Super knowledgable. I honestly just followed him around the store while he pointed out a great selection of mattresses. Thank you so much again.

Ordered furniture in September, never received. I tried to obtain store model and was told if they allowed that, there would be no furniture on the floor. They are not able to get furniture. I did get a refund

Had the best experience buying a Tv stand and Lance was fantastic! Made it super easy and will always ask for him when we go back!

very nice sales person. Prices are very reasonable.

very friendly staff ! worked with David Do Santo ordering a hanging light today !

Large selection of furniture. No pressure !

Our salesman, Devin Collis, made shopping at Ashley a pleasure. He was patient and professional and we did place our order with him. He deserves a “10” rating.

Service was Great ! Let’s see how deliveries go.

Salesman Kyle. Manager Donald both helpful and easy to work with.

The worst customer service you can think of. Paid for my bedroom set in May also paid in full of it. Never followed up with or communicated with me. I moved into my home in October still have not gotten it. Thus also left 2 voicemails for my sales person nothing back. So I go in December to complain did not like anything they tell me March. I said need day bed but want something that will be ready. I ordered day bed 1/2 the orders came the other order is on back order. This is not how you do business. The biggest mistake is this place and City Furnuture.

Nico always rothe best quick pleasant happy to run around the store and tell you what's in stock...excellent experience!

Had a wonderful experience at Ashley HomeStore in Stuart!! Thank you Edwin Martinez for helping us choose our new livingroom set!!

Very Professional and knowledgeable.

Horrible service, received dining table with no chairs. There sister company City Furniture actually sent table and made everything worse. Hours spent on phone trying to correct. Have a table I can only look at.

Very helpful sales staff. I found everything I wanted!

Adrien in Stuart has been awesome to work with so far. Expect delivery of my new furniture at the end of the month.

Be forewarned, this store has a no return policy for furniture purchased in person. Per the website, each store makes their own policy for returns. This store's policy is no returns if you purchase something in person. The reasoning is, that you saw it in person. Well the piece that I purchased was not in person because they didn't have it to show me on the showroom floor. I was told by the salesman "this is exactly the same as the one right here except for the storage is different" even showed me a picture on his tablet that looks very similar. But the beds were completely different, the only thing was it was the same color theme. I've called Ashley corporate and spoken with staff in this specific store, they refuse to allow a return. So my suggestion is, if you're forced to shop at Ashley furniture or City furniture, go to the showroom and look only order online and you have a 3-day return window if you order online. On another note, I spent almost $1,000 on a bed frame that is particle/fiber board. Again, the bed in person was real wood because it was a different bed the one I purchased that I did not get to see was particle/fiber board for almost $1,000.

No staff in sight

Jonathan has to be one of the best salesman around, he took his time with us and showing us different ideas with what we are looking for, and yes we did purchase a dining room table from him. And will likely be back to purchase bedroom set and credenza or coffee table for living room. Very helpful and polite. A1 in my book.

Great service and very helpful sales people.

Huge variety of products and budgets . Mr. Cunninghamwas excelente, he was knowledgeable, patient and professional.

Our associate was Sean O’Brien in Jensen beach Fl. It was a great experience and he gave us space to explore around and any pictures we take he would look into seeing if it was in stock considering what everyones going through with limited quantity of products. We found what we were looking for and he made it a breeze doing the sale with no gimmicks. I will definitely being shopping here again.

Salesperson Karen was fantastic

Joseph, our salesperson, was a big help for us.

The salesman who handled our purchase was so professional, did not try to persuade us but let us look and choose. The selections to choose from were extensive. and quality

Great service Rebecca was very informative and explained everything to us. Very happy with the store and sales person

Had a great experience. Very helpful

I have been waiting for 5 months for the other half of the bedroom set I bought. I was told today it will be another 3 months at least! They are not offering me any kind of discount or alternative. They are not even communicating with me. They know the furniture may never come but still took my money and were not up front about how long I would have to wait. Absolutely horrible way to treat your customers. I’ve always shopped here for furniture in the past and will absolutely never shop here again.

At this point iam satisfied. When order is finished I will give opinion. So so good

large selection of furniture, good prices and excellent sales help.

Excellent service from Alphonso. Nice furniture and great deals!

Good deals and the salespeople are knowledgeable and pleasant while trying to help you find what you need.

Parking was a chore but the people inside were friendly and helpful, and prices were about par with the market. Always clean and orderly too. I would recommend.

Sierra was exceptional! She was helpful and patient. I will recommend her to anyone who is interested in buying furniture

Robyn is a great asset to your store. She was very patient and really showed that she care about our needs. She took the time to listen to us and took the time to show us the many options and eventually convinced us , just with her attitude, that we should purchase from Ashley. Thanks

At the end of August we purchased a reclining sofa Thru Ashley home store/ City furniture. And purchased the extended warranty. It was delivered at the end of September. Within a month we saw that on one reclining side, the seat was drooping. We called our salesperson (who has been great and helpful) and advised us to go online and make a claim. We did and long story short, it took nearly another month for the 'tech' to come and investigate it. He stood there, agreed with us that it was faulty on that side, told us exactly what was wrong and what parts he'd recommend to repair it and he definitely could fix it. He said it would be up to the warranty dept to agree to the repair or to replace it & we should hear within 24-48 hrs. We got NO call from customer service and after patiently waiting 4 more weeks to hear something, we called, waited on hold for a very long time and when we finally got to speak to someone, we're told that they didn't reach out because the tech wrote in the report that it was 'normal wear and tear!!!' They finally reached the tech days later & he told them he was standing by his report!! We were basically lied to by the tech as to what would happen and still have a sofa that is sagging on one side. I asked that they send another tech and was told we'd have to submit a new claim and got Thru this whole process again. We are very upset and disappointed in the service given to us, especially we paid extra for the extended warranty and in reality this was an issue from the beginning. Also, as a note-- we are not heavy people with no children in the house and we didn't cause this issue. The other side looks perfectly normal. All we want is for this to be repaired or replaced. If this is the service given after the sale, we would say "buyers beware"! This is the only negative review I've ever written and hopefully the last!

I will never purchase from here again! they sell you a warranty but when the warranty company techs, yes I had 1 no call no show and 2 more come out that were unable to fox the furniture. they refuse to replace it and offer to send out another tech! I ha e already missed 3 days of work waiting around for this repair. I should not have to let another tech in my house with covid flaring up after I've already let 2 come inside and still have a broken couch! go across the street to rooms to go where you will be treated better!

We loved the furniture selection Anthony our Salesman was extremely helpful and we will continue to be loyal customers

JR was very pleasant and gave us all options for our purchase! 👍

Contacted the store with the item I wanted and was able to order and schedule delivery free of charge for the next day. Great customer service for sure.

Sales associate Taylor Styles was great and made our purchase quick and easy.

Niko was very helpful. He helped find the right recliner/lift chair for my Mom. We are very happy with the choice she made with his help. Niko is very friendly and we are grateful for his help.

Great experience with Paul he was very patient and professional we always look for good price and quality and Ashley furniture has both!

The staff were all friendly. Anthony H. was very helpful and knowledgeable.

We have shopped at City Furniture/ Waterbed City for 30 years. I was so impressed by Louis Reyes. He greeted us with a pleasant personality and we ended up spending over three hours with him. He never once made us feel like we needed to hurry. Definitely one of the best salesman we have had anywhere. Thank you.

Lots of furniture to look at and friendly and knowledgeable salesman Anthony Hunter.

I have been dealing with Rebecca Parenteau in the Stuart location and I couldn't be happier. Her design advice and the total commitment to customer service has been amazing. She handled all my purchases with amazing attention to detail. In a time when every company uses Covid as an excuse for poor customer care I feel she has exceeded all my pre Covid expectations. I'm only sorry that 5 stars is all I could give her.

Would highly recommend shopping here. We tried the Family furniture place down the street and at Family furniture we felt like they were crooked used car salesmen trying to sell us ovepriced furniture and expensive warranties. Not here at Ashley. In and out quick. We made a couple visits before making our buying decision, and the best part is when we finally did buy we got a better price than we were quoted down the street for similar furniture, and it was delivered in less than a month (which was our goal). Very happy with Ashley.

Helpful and friendly assistance in answering questions and quality merchandise

We went to your Stuart Florida store, our salesman Anthony H. was very helpful and informative and was able to answer any questions that we had. He helped us find exactly what we were looking for and made the experience of furniture shopping a pleasant experience.

Very easy purchase procedure. Ron is a nice salesman. Helped us find what we needed.

Extreme lack of coordination between the salesmen and warehouse. The people working at the store are friendly and helpful however their ability to deliver the furniture on the dates they outline is horrible. We went to the store and spent thousands on furniture they said was in stock and scheduled a delivery date for everything. Delivery day comes and they don’t have the slats for our bed frame nor do they have our mattress. We had to contact customer service to find out the mattress they said was in stock, was in fact not, and they wouldn’t have it in stock for over a month. We had to go back to the store to buy a different mattress and another delivery got scheduled. Delivery day comes and we find out the day of that they once again cannot deliver the mattress we bought. We received multiple emails pushing the delivery date back to different dates. The experience dealing with Ashley is extremely frustrating and not worth it. Absolutely would not recommend.

Lance did a great job answering our questions and guiding us through the best deal-

Ronnie was our sales person and was absolutely amazing. We came in a handful of times while deciding on several pieces of furniture, and he was always patient and willing to show us the best options for what we were looking for. Ronnie was very knowledgeable of both the City and Ashley selections of furniture when we described what we were looking for, he effortlessly took us around to see what was available. All in all I cannot say enough about how great the experience was, and we are very excited to receive our new furniture!

Well it's been over a month since I reported my second recliner was broken I still haven't heard a word they don't have the part I haven't heard anything they're totally ignoring me at this point I don't care if they ever contact me this is absolutely the worst furniture store I've ever had that misfortune of dealing with!

Good prices. Would shop there again.

sale associate was very polite and helpful,he did a wonderful job.I will definitely recommend him to anyone.Keep up the good work

Mary was an incredible person she helped my wife and I to buy the perfect furniture for our home

Always a good experience when I go in there. Mary helped us this time, she was very friendly and helpful.

We went to a store in Stuart, Florida. Our salesperson, Jonathan was in tune to exactly what we were looking for without any pressure.

Great staff and quality furniture at a affordable price.

Great prices for quality furniture . Robyn was very helpful she took the time to explain things and had patience while we picked our furniture . Thank you Robyn

Found a nice set of tables on clearance, sad to see when got home 1 caster missing, I think I can get new ones, was a great deal!

Great pricefor the product and easy process. No hassle at. wow o wow the selectio.

KJ our salesman was knowledgeable and extremely helpful without any pressure.

KJ sold us some furniture, it was great.

Ashley Home Store in Stuart Florida is one of the best furniture showrooms by far that I have seen in the south Florida. The management staff is attentive, especially Bryan Murphy, Jerry and make sure you ask for Donald Douze. He is honest, attentive, professional and will definitely take care of you. In Vero Beach they will tell you what you want to hear and their policies are not communicated. If you don't pick up your furniture within 2 weeks it's passed on to the next person in line. I ordered three rooms of furniture for delivery October 12th only to find out that most of the furniture was not available until end of January 2022. The sales person Christian did not follow up at all. I am scheduled for the remainder of my furniture tomorrow so I will post a follow-up on satisfaction. Go to Stuart Ashley/City Furniture tell them I sent you and to take care of you. Ask for or Mary!!

Excellent bedroom sets

Donald D. was very professional and knowledgeable in helping selecting a few pieces!

Mary was awesome she was very informative and even gave us ideas. We will diffidently come back

Service and price match exceptional value

Good

My five stars is for the amazing service I always receive from Alvin at the Jensen Beach store. He strives to make your experience as easy as possible and when there is a bump in the road he goes above and beyond to make it right!!

I love shopping at Ashley furniture but this location was not friendly at all. No greeting. We were there for at least half hour and no one helped us and we passed by a lot of workers. All we wanted is to all additional set for our bedroom . Unfortunately I won’t be coming to this location again.

Mr Arters was very attentive. It was a pleasant non high pressure experience. Look forward to receiving our merchandise

Without boring you with all the details, understand that all sales are final, you will not get a refund no matter what. And trying to cancel an order is like pulling teeth. Don’t walk out of that store, run! It’s a shame, they have nice stuff, but their corporate policies stink. Don’t buy a thing from them. Update: I voiced concerns through social media and was contacted by corporate and they’ve adjusted the issues. I still don’t recommend them. Shouldn’t have to fight to cancel an order or have charges removed from your account

Staff were courteous. Always avaliable when asking for hlep.

Great customer service. Nice inventory and great payment plan. Anthony a hunter great service representative. Very helpful and knowledgeable.

Excellent service as usually Ron is a stand up guy who backs what he says and is highly knowledgeable in what he does

Great experience with Rebecca. Understood exactly what I wanted and needed.

Elsa was extremely friendly and helpful with the purchase of the accessory that I bought. Thanks Elsa for a terrific experience.