Ashley Store Stuart, FL

I always use Mary. She’s awesome. As usual a great experience.

Millie was very helpful and fun to work with!

MIllie was very professional and patient! Especially when I showed up on crutches and she immediately offered me the comfort of a wheelchair!

The salesman Kent was excellent. They allowed me to walk around and decide without any pressure. Great customer service.

As we were walking in the door, we were immediately approached/jumped on by Millie. We hadn’t cleared the doorway. I told her the name of the table I wanted to see and she took me to something else. I told her we wanted to purchase two barstools like the ones we were sitting in and she quoted us a price for the backless which was $25 ea less. She left her card and walked away. We continued to look around, and I looked up and saw Benson. I approached him and placed my order with ease and kindness. He apologized for his coworkers mistake in quoting the incorrect price. I will continue to shop at Ashley making an appointment and requesting Benson.

Every thing done satisfied with sales people and customer service.

We LOVE Hibo...she is so personal and professional. She made this experience comfortable and fantastic. If we need any furniture in the future we will be looking for her in that giant labyrinth store😁

Always a good experience buying at this location. Thanks to Elsa for helping us to make the best decision on our purchase.

Good sales team. Good selection but too many items out of stock. Happy with product we choose. Waiting delivery so can’t rate yet.

Professional, courteous and not high pressure sales

Low quality furniture, lower quality customer service. Had to learn my lesson twice. Never again.

I went to Ashley’s furniture store and asked the gentleman to point me to their budget, friendly dresser, and nightstands. He listened very carefully and I was able to purchase. I had gone to other stores and this was my last stop.

Brittni Catron was absolutely great! We explained what we needed and she showed us various options highlighting the different components of different styles. She made our shopping experience enjoyable and easy. We will be asking for Brittni on our next visit.

Kent was very nice...would definitely buy from him again

Recently purchased a new home and had the pleasure of buying new furniture at Ashley Furniture in Jensen Beach! Our salesman Michael Scott was extremely helpful and got our transaction taken care of immediately! Would highly recommend Ashley Furniture and Michael to anyone needing new furniture!

Jennifer was awesome ! She made the process super smooth and was so helpful! Thank you!!

(Translated by Google) Amazing service and very patient (Original) Increíble servicio y muy paciente

(Translated by Google) Excellent service Millie Haskour (Original) Excelente servicio Millie Haskour

Edwin was great.he showed us our options and he didn't pressure us to buy anything even though we did

Millie was extremely helpful, knowledgeable, friendly and patient with all our questions

Outstanding service by Milagros!

Raymond was very nice and was very helpful picking out furniture. We will definitely ask for him again.

Great assistance from Raymond Ho!! He did not hover or pressure. He made sure he explained the contracts before we signed. Very professional

Eddy was a great salesperson

My salesperson Eddie was kind,and,efficient.I found the item,I went in for,and,had it paid for,with a delivery date in quick time.

The Sales Representative Lance Zazulia was very helpful and had answers to all my questions. He even helped my sister and I carry our lamps to our cars.

Brian Goldenberg was great in assisting us. Very knowledgeable and thorough.

Kim was very patient and kind while my daughter was choosing her new bed and mattress. She gave her great suggestions and my daughter ended choosing one of the beds she showed us.

Excellent customer service by Kent!

Mark was extremely polite kind and helpful during my visit to the store. I also appreciated his honesty!! Great experience 👍

Wow 100% the best people work here

My sales person Brian,was excellent,knew exactly what I needed,and my shopping experience was fantastic,great salesman,thank you.

My wife & I walked in looking for a new bedroom. Edwin helped us find the perfect set. He was very friendly and knowledgeable. It was nice to be treated so well and provided with the answers to all our questions. We will be going back to see Edwin when we are ready for the next piece.

Very nice person to deal with

Jennifer at Ashly Furniture was very professional and very helpful.

My sales person was very helpful and I can’t wait to get my order.

Our salesman was named Alex and he was very helpful. Very patient as we’ve made up our mind of what furniture to pick..

Ashley Stores always seem to have a nice variety of styles and pieces so I'm not disappointed when I head in there because I know I will find something to fit my needs. The sales staff are knowledgeable and willing to help pull things together. It's a beautiful store, nice and light and filled with trendy groupings. Lisa, who works in the City Furniture side, helped me find what I needed and it went smoothly. A pleasant experience, again!

We live in NY Just ordered a sleeper couch with a chaise on the phone for our new winter home in Port St. Lucie Spoke with Raymond who made every thing simple with order and delivery. So far great experience. Cindy & Lonnie McCoy

Michael walked us around as I searched for night tables for my bed. We finally found lovely white ones. I also really enjoyed seeing your line of sparkly furniture as well as your children's section and the more modern furniture. It was actually fun in that section and I appreciate that Michael was happy to show me.

Kim was a great help and they had lots to choose from.

I visited this store twice and both times I was not approached by anyone. I had to locate a sales associate after waiting about 10 mins to get assistance in purchasing a dining room table.

Delivery comes today. Hopefully all will go smoothly.

My friend purchased a sofa and added the extra insurance for $400. Recently just moved, and the sofa has some wear and tear. Called the insurance, adjuster came out, reported my friend had pets. Insurance voided his claim due to him having pets, claiming the pets damaged the sofa. Prior to purchasing the sofa and offering the insurance, there is no question if pets are living in the home. This is insane and a rip off. If it was not a discretion before purchasing the furniture, how can it be used to void a claim for repair. I'll never shop here.

Great experience with a great sales person Nicholas Desimone. We found great products at great prices. Recommended

Kent was absolutely awesome. We will definitely look for Kent next time.

My salesman, Ron, outstanding knowledge of product and was super easy to work with not to mention his easy-going personality, I was in and out of there in no time flat with the furniture I wanted

Our sales person Jennifer was very patient and knowledgeable and understanding and helpful. We purchased furniture for the all house. We will certainly return and ask for Jennifer

Roni was very helpful and not pushy tactics.

I had a great experience, the service was excellent the service representative was friendly and very polite, she addressed all of our needs.

We had an amazing experience shopping at the store and couldn’t ask for anything more! Jennifer was professional and polite and attended to all our requests.

Superb service and an excellent salesperson.

BRITTNI was the most helpful employee I’ve dealt with in a long time. She really made sure. I understood what we were talking about and was very personable. I will shop there again.

Ask for Brittni. She’ll dazzle you with her information on any furniture piece you’re looking for. And takes her time with you and will be conscious of your budget. Super bright girl. She’ll take care of you in Spanish or English!

We had a quick and smooth process with the purchase of our dining table. Kent was efficient and answered all of our questions. We really enjoyed our experience

Jennifer was nice and very knowledgeable

Salespeople are very helpful and knowledgeable

Raymond is the best!! He has helped my wife and myself multiple times... I couldn't ask for a better person to work with.

My first time shopping with Ashley and Millie made it great Experience,I will be back.

Very helpful and knowledgeable no complaints

Very pleasant experience with Michael Scott. He help me pick out the perfect couch for my brand new townhouse!! Thanks again

Awesome customer service highly recommended +++++

Bryan did a fine job pointing out my options. Everything worked out great.

Raymond was very friendly polite .Helped me with what I was looking for. Will recommend everyone to go there

They Won’t Ever pick up the phone when you call! We show up at the store and only a few customers so not sure the difficulty in picking up a phone. However out salesman JR was very nice.

I loved working with Ashley furniture. Everyone was so nice especially Hibo. She was patient and helped me find everything I wanted and more. I can’t wait to see my new couch and dining room set.

JR is very friendly and patient.

My saleswoman Elsa was very friendly, courteous & professional!

J.R was very patient and helpful it was a pleasant and through experience.

Good selection of pillow top mattresses

Great experience with Robyn. I was looking for something very particular. She took the time to find everything I was looking for. Thank you Robyn and Ashley furniture!!

My wife and I returned to complete our living room set and furnish our loft. Huge thanks to Michael and Daniel for their help in processing our purchase and providing exceptional guest service. Every visit to Ashley’s is a fantastic experience. Thanks, team—5 stars!

very easy to work with

Representative Brian and Chris from City Furniture was very helpful and patient with me. Chris had very helpful information and taste in what I was visioning.

Our salesman Kent was great, along with the store manager Andy who was helpful in getting us a price match. They promise to help us get speedy delivery as well. 🤞

Great service

Just purchased a sectional from Brittany, at Ashley furniture. Everything went quick & smooth! Brittany was awesome she totally remembered us from the day before (black Friday) pretty impressive for any person in sales let alone on black Friday! At the end of the transaction she told us she was basically a new hire and had to grab a mgr to look over our invoice/transaction, I was in shock learning she was new! She's definitely a keeper and a great sales person!!! Thanks Brittany, ur awesome!

The worst experience. Customer service is unhelpful . Damaged my ceiling and blamed it on a new set up crew. Premium service delivery never apologized just took a picture and said call customer service which offered $100 store credit to fix a $600+ patch and repaint. They would not even let me return the furniture. Furniture has dents and dings throughout and they installed the slats wrong because they could not find the original hardware. DO NOT BUY HERE!! Better off with RTG or Amazon.

Our salesman Michael Scott was very helpful .

Brittani was knowledgeable, helpful & very Professional! It was a great shopping experience!! We love this place!

Our sale person was outstanding very knowledgeable took his time so we could get the Best deal

Kent was so wonderful and helpful!! Although we didn’t find a piece to our taste, Kent listened and was honest without making us feel bad. It was such a great experience during our day full of furniture shopping!!

Very helpful sales people. Hibo and Sean were wonderful.

Nicholas Desimone was the absolute best salesman ever. We enjoyed his demeanor as he turned a very stressful experience into an amazing adventure. Kiddos to Nicholas for a job well done!

The salesperson which was notNicholas was very helpful and professional vrry neat and friendly i would recomend him to friendsand family i misunderstood i thought the price of 3 year warranty was included and not an additional price of 201.60

Jennifer is extremely thorough with everything that you need. She made our transaction seamless. Thank you so much Jennifer.

Great sales people and service.

Good selection of furniture our sales associate Brittni was so helpful and patient. Made sure we were well taken care of.

Very helpful. Service was excellent

I had a very good experience while at Ashley. My sales person was Ron Nortelus, he was very friendly and professional.

I went to the Jensen Beach location last night to make the final payment on an initial deposit for a sectional sofa...not sure if it was because of the time of day which was about 5:45pm, but the seeming reluctance to get help was such a turn off...noone asked if we needed help. We went to a counter where two employees were sitting one looks as if she was crunching numbers and they played a toss up of who would help us. She couldn't interrupt what she was doing. The man helped us finalize our transaction and we paid for the sofa. We wanted to look into purchasing a dining room table. We were not even asked if there was anything else that we could helped with. I am a bit disappointed and so my husband and I left the store, not sure if I would go back.

Robin helped us out so much! She even came in on her day off to make sure that we got the products that we wanted before they ran out of stock! Very friendly and fast service can’t wait for our furniture to be delivered!

Very polite and helpful. Jennifer had taken care of me thru the whole process and very knowledgeable in what she was doing. Great employee! She’s a keeper.

The service was good. The sales person was great. I have not received a delivery yet so I can’t speak to the product except that there was a good selection, but I do not know about the quality or the delivery until after it’s delivered which is two or three weeks from now

Our experience at Ashley Store was great. Ron our sales associate was very helpful and attentive. He suggested other options to help us make our decision on our new table. 5 star service! 🙌🏻

JR Arters was fabulous and knowledgeable on our purchase of the Ridley outdoor furniture Thank you so much

Our experience was great. Our sales rep Kent Richardson was was very helpful and patient. We bought two bedrooms set with his help.

Service was excellent. Salesman was very knowledgeable and made some great recommendations encouraging me to look at both brands and I’m so glad he did because I found something even better then what I came in mind with.

The salesman, CJ, was so kind and extremely helpful. No rush and no high pressure. He ended up finding the perfect couch. I have bought furniture here before. I am always highly satisfied.

I found a desk set that I loved and was told there was one left and it would be delivered in 2 days. The salesperson indicated the printer stand was on back order which I was ok with but I needed the desk and chair. He emailed me my paperwork instead of providing a printed copy. When I saw the documents it also stated the desk was on back order. I was very disappointed and felt a bit duped. I immediately emailed the salesperson and then called the next day. I was rushed off the phone and was told he needed to talk with his manager and would call back. He didn’t call back even though I told him that I would want to cancel the order because I can’t wait three weeks. I emailed him again this morning and plan to speak to a manager if I do not hear back from him.

Ashley Furniture in Stuart Fl is lovely and employees are very friendly and helpful. The process is simple and easy and the selection and variety is great

As you walk in, you are suddenly met with sales people. I personally don’t like this but this one person by the name Ben read this on my face. And have his name and stepped back. Then we found the bed we wanted and I went looking for him. He in turn went above and beyond to make sure we were happy with our purchased. Cudos to you Ben for reading your customer. I recommend asking for Ben. He was patient and had all the info we needed to complete the purchase. Thank you!!

Great selection and helpful staff

I am always satisfied with Ashley Furniture Store .... Great customer service 👏

Brittni Catron was very helpful in placing my order.

Fabulous salespeople. Ask for Benson!

The sales women were very friendly, made my choice and experience a very pleasant one. It was quick and easy. That must be the reason I don’t shop anywhere else for my furniture.

Brittani Catron was a tremendous help. She was able to show me different options of what I needed which ultimately ended up in me finding exactly what I was looking for. She made the process of purchase simple and effortless. She's great 👍

My salesperson Mary who's been there for quite a few years now made shopping as always a pleasure

I enjoy going to this store. Very friendly and there is always someone upfront to greet and help you. Always a pleasure going there. Ronald is very knowledgeable, kind and helpful. Gary is always ensure all goes well and points me to the latest items on sale.

Maria was very helpful and patient with us ensuring we had a great experience

Took my granddaughter to buy a new bedroom for her birthday Nicholas was outstanding. Very helpful, courteous, friendly, and honest. Made the experience wonderful for both of us.

Jennifer was amazing and helped with my every question and need.

Hibo was very helpful and pleasant. She took us to one of the sofa’s that we liked the 1st time we had gone in. She spent a lot of time with us and was very patient and helpful. She also helped with the application for credit as it did not go through and Hibo had to call Synchrony.

I had the pleasure of connecting with Mr. Jarai Wise aka TJ. Who inspired me to purchase an awesome mattress. I think I will be truly satisfied. And his patience was just awesome. Hopefully the furniture will be as awesome as TJ. Thank you Ashley

Rich Adams was great I had a store credit and found an accessory that was slightly more. He was able to make it a wash and I didn’t have to pay anything! I love City Furniture and now I have a new guy to come to.

Knowledgeable and friendly staff, easy to work with. Good inventory.

I had a great experience with J.R. He was very patient and showed me many options that would suit my needs/look. Had great suggestions and helpful.

It was a pleasure working with Jessica and she was very informative e an help me pick out some nice great room furniture.

CJ was very helpful and accommodating!

Salesman Ron and manager Brian were both extremely nice and helpful!

Wonderful store! Great service and so patient and willing to try to fulfill all your needs!

CJ was very helpful - took us around Ashley and was extremely patient with my elderly mom

I recently visited city furniture/ashley furniture with my family to shop for a couch set and dining room set, and we were assisted by Rich Adam. While Rich was unable to offer any deals, what really left a bad impression was the behavior towards the end of our visit. After mentioning how another store was helping us out with great service, Rich and his manager, whose name I didn’t catch, responded by saying that store is going out of business, followed by a laugh. While I understand business competition, this response felt unprofessional and made us uncomfortable. At the end of the interaction, Rich still offered his card with a smile, but it came across as petty and insincere. Overall, the experience could have been handled with more professionalism and respect, especially when we were considering making significant purchases.

Great customer service. Nicholas helped us make an informed decision while really listening to what our needs were. I appreciated the way he made us feel about our investment. He also made sure the explanation of the warranty was clear. We had been to several furniture stores and I bought from your company because of the incredible customer service. Thank you Nicholas DeSimone!

When walking into Ashley’s Furniture we were immediately greeted by a very nice lady named Elsa. She asked if she could help with anything and when I explained what I was looking for she asked if she could show me a few pieces that come to mind. She was professional and she ended up being very helpful. I should also mention the store was very clean and other associates were friendly as well. We purchased a new kitchen table and bar stools with the help of Elsa and met the manager Art who was just as friendly and kind. There is no where else we’d rather shop for our furniture! Great quality and prices. We will be retuning for our future purchases!

Chris Holland was excellent and if it wasn’t for him there would not have been a sale thank you Chris and Ashley !!!

Great service

This has been an absolute nightmare I would never buy another piece of furniture from this store! There’s no one to help and they don’t tell you can’t return an item once it gets delivered even if the box is unopened I was assured the buffet was together that was a lie I was even willing to pay for someone to come out but no one responded then to call customer service to be told that it would outsourced and now I open the box and the buffet is damaged in so many areas so this whole experience has been awful I wish I would’ve known earlier. Word to the wise don’t buy anything here!

Great place no pressure our saleswoman Elsa was fantastic. Looking forward to getting our new furniture. Will buy from them again😀

Very welcoming and professional. No hard sell. Will purchase from Ashely again.

Came in wanting to buy a bed and maybe a new mattress. No one approached us the entire time.

Salesgirl very knowledgeable and well spoken. She made the transaction simple

Great shopping experience. Thank you Lance for allowing us to shop without being pressured and for your knowledge and advice. We are looking forward to our new furniture.

Julian is awesome. This is my second purchase with him. From now on I will be looking for my pleasant salesman . He even Help load my furnitures to the car.

Hibo customer service was excellent.

CJ was very professional, pleasant and patient with me. He answered all my questions. Was a great experience with no pressure.

Chris Holland was a genuine professional salesperson. He spent the time and patience with me. He listened to my furniture needs and showed me my options. I will refer others to him without hesitation. Great experience without pressure.

Is a nice store and the personal are the best they take their time to explain everything Ashley is a superstore,Gary Valentin,super persona

Nick was great, very helpful and went beyond the call of duty. We would recommend him every time.

Nicholas was amazing , helped us with our living room set.

Find Alex or Robert if you want a no pressure, easy buying experience. They were very knowledgeable and helpful.

As soon as I walked in, I was greeted by Hibo who was prepared to fulfill all my home furnishing needs. Throughout the process she was prompt and informative with offering more options based on my taste and feedback and was patient throughout - all the while not making me feel at all pressured. I even received a “wish list” of items I liked while shopping and could remember when I follow up in the future. Just a top-class experience from beginning to end.

Great service and selection.

My wife and I had a very wonderful experience at Ashley. Brian was very professional and helpful. I wouldn't hesitate to go there again.

Great salesman, furniture to fit my needs, prompt delivery.

Had a great experience. Everyone was very nice and Richard was especially helpful. Can’t wait to receive our new furniture.

Robyn was pleasant, professional and very helpful

ELSA is amazing 👏 🤩

Robert was really helpful and we found everything we needed. Thank you, Robert.

Went back to order some additional furniture from Mary Conway. She was again very patient with us to pick out furniture suitable for our home. Highly recommend her.

I went to Ashley Furniture today just to browse, however I was greeted at the door by Chris who listened to my laundry list of specifics and showed me great selections at affordable prices, so my search was over. I purchased a sofa that fit all my needs and wants. I really appreciated the time spent and the advice I received from Chris. He was knowledgeable about each piece and took the time to answer any questions. He made sure I was comfortable with my selection, and I never felt rushed into making a decision. I will definitely put shopping at Ashley at the top of my list when shopping for furniture.

Excellent Customer Service! Hibo Cummings was outstanding😁

My daughter and I recently went to Ashley’s Furniture Store in Stuart. It is jammed packed with the latest styles in furnishings and everything is priced just right. Our sales representatives, Christopher was so very helpful, allowing us to walk around while he remained close by to answer any questions we had. We purchased a dining room set along with a coffee table and it matches the rest of her furniture perfectly!!

I made a purchase online after calling customer service I was told that the items are out of stock and they can’t do anything else to further assist me. I opened up a store card to do so. I’m very disappointed with Ashley Furniture customer service. I was misled with an online purchase and the reps did not try to help me. I really wish I went elsewhere. Run with your money elsewhere guys. Not worth the misleading information. I’m going close out that store card ASAP.

Kristina did a great job as she was able to assist in answering my questions. She left my wife and I alone as we looked at products all around the store. I have been in showrooms before where the salesperson was right there and I felt pressured. I purchased a high quality work desk for my home office and I will be back in the future to see Kristina for more furniture for our home.

Our salesperson Hibo was very professional and knowledgeable and very helpful in choosing what we needed.

Brian was a huge help in changing out our original choice (that wasn’t really good for us) to a better dining set. The GM was also super accommodating

Lisa was very professional

Went into store and talked to sales man..keep in mind this is my 1st time actually buying furniture don't know what any of the names mean that's why I asked a sales rep and my sales rep was Benson... let me tell you when i asked Benson if that was the price for the item I wanted he CLEARLY SAID (YES, THAT IS THE PRICE.) And when i get my reciept over email it wasnt that price ... upon delivery they had a whole mix up.... they said half of my couch was being delivered I said okay sure so when I opened the couch it was my whole couch they delivered and forgot one piece which was the side chair I ordered so they said okay we will deliver the chair for you in 4 days I took work off that day because delivery was between 11-4 so they delivered another piece of the same couch before I could've opened it the guys had gotten in the truck and left so now I have two left sides and one right side.... I'm storing the couch for them at my home until they can deliver the other one this is my 1st time buying any type of furniture and I am very frustrated with it all I don't recommend buying from big furnature companies. It's always their word against yours and the communication sucks within customer service and the customers it's been about 3 weeks since I ordered my couches and still not all here... I'm very dissatisfied in my recent transaction with ashley furniture...NEVER AGAIN, VERY FRUSTRATING

Very helpful Saleswoman. Very happy with merchandise prices.

Excellent service!!!

Excellent customer service, excellent sales service smooth and fast delivery great quality

Always a great shopping exercise

Our sales representative Brian G. Was excellent to work with along with individuals at entrance when I came back to double check on things. I look forward to delivery of our sectional.

No issue service overall was good with great pricing. Delivery went smoothly and they were friendly.

Rebecca was amazing!! We are from the north east and excited to be in Florida for our 2nd home. She exceeded all of our expectations.

My special "thank you" to Mr. Roni for his time, service, knowledge and kindness. I strongly recommend you ask for him for any furniture purchase.

My sale rep was very polite and very nice and because of her i am going to recomend all my friends to come and see her Miss O. Thank you for your help ANNMARIE B.

Great service and sales people and nice furniture.

Hi Great costumer service

Ashly Furniture and City Furniture are my go to stores for all things furniture! Sales Associate, Kimberly, is amazing at helping you find just what you’re looking for. Kimberly knows the two stores very well (they’re connected in our area) and can navigate between them to locate the perfect pieces! Plus, she is knowledgeable on the sales and promotions and will keep your price point in mind. If you’re looking for well made furniture, this should be your first and only stop!

Roni Walcott is a great salesperson!

We received a excellent service.

As my wife and I walked in the store, we were greeted by Hibo with a big smile. I was looking for 3 items. A bedroom set, TV stand, and a Sleeper Sectional. Hibo was great! She helped us find exactly what we needed. The only negative experience I had was that when we were about to checkout, the system went down and had to come back the next day to checkout. Other than that everything was great. Definitely recommend Hibo.

Elsa was amazing, I looked around and made my decision in what I wanted and then I found Elsa, and we finished my transaction in less than 15 minutes and she was really nice the entire time! Thank you so much Elsa!

Had a great trip me shopping for furniture, everyone was very nice and helpful

Had a great experience the staff is super friendly and knowledgeable will definitely come back.

I went in July 4, 2024 and purchased six dining room chairs and three bar stools. I was informed they were in stock and could be delivered on July 6, 2024. Delivery day was the most outrageous event I have ever witness. The team showed up with three barstools one damaged and two bar stools not assembled properly (screws missing from the legs). The delivery guys took parts from the damaged chair to salvage the other two barstools. I was then told by customer service the six dining room chairs I ordered were on back order and that I should’ve been notified by the sales rep., to say I was outraged is an understatement. I had a Business dinner party planned for Sunday and no chairs for my guests, as I just moved into a newly constructed home. I called the store an requested to speak to a manager and the customer service rep told me the managers were all busy and would get back to me. Still waiting!! They scheduled the remaining items for delivery upon my return from my business travel. I have several issues with this company the sales rep states the items are in stock, the customer service department stated the chairs are back ordered and me as the customer do not have my chairs as agreed upon so it appears the customer service department is being honest and the sales team is out to make a sale. This is absolutely outrageous business behavior!! I don’t blame the delivery team, or the customer service department but I expect more from the District manager and cooperate ownership. I should’ve been given the opportunity to decide if I wanted to go elsewhere to purchase my furniture with it not being available as promised. This is the only location of Ashley y that I have ever had an issue. Again if my dining room chairs are in stock why don’t I have them, and why do I have to rent chairs for my dinner party?? Bottom line is I will never do business with them again nor will i recommend anyone to do business at this location of Ashley!! I will say the delivery team went above their normal duties to fix the two usable bar stools. Very Disappointed!!! Update: I have had the opportunity to speak with two of the upper management executives at Ashley furniture. We spoke about the quality control issues with the furniture that was delivered, the misleading information regarding availability of furniture by the sales associate and the response by local employee/manager in the store. I have faith that these issues will be addressed, corrected and that the outstanding service I have been accustomed to will be reestablished for future customers.

Elsa was very professional and help me to find what I needed

Julian provided me a great service! I will reccomend his service to my family and friends!

Delivery on time and everything I ordered was there. Dropped off and set up quickly.

I was extremely happy with the dinner table I bought yesterday. Mary was kind and helpful . Thank you for your attention! Be back ! Beautiful store.

Had a very easy going experience. Found exactly what we wanted. Chris Holland went above and beyond to make sure we had a great experience. Would recommend 100%.

Pleasant shopping experience and Elsa was so informative and helpful.

Lance was great and very understanding. He worked with us and never pushed us to purchase anything we didn’t want.

The staff was very nice and they help me to find my dinning room set ♥️🤗

Jennifer was my salesperson she was great she help pick the best mattress for bed and chairs beautiful Thank you so much

Edwin Restrepo The salesman it was very, very nice very patience very acknowledged excellent employee. What I don’t understand. Is the bedroom set I was looking on it was 4300 and some dollars. I just find the other site who sell the exactly same bedroom set from $2000 less. I think I should have a better price on Ashley store.

Excellent service and furniture, they took the time till we found what we liked at the best price 👍

Great salesman very knowledgeable, answer all the questions that we had

Had a positive experience purchasing an accessory at the Stuart location. Nice selection.

Miguel was very professional in helping me with my purchase. I will come back with future purchases.

Had a recliner in mind, and Shane gave us some options, we came away very happy with no hard sell. Great purchasing experience!!

-Understandable -King -Very Patient & - Knowledgeable

Hibo was great! She helped me find exactly what I wanted. She was so personable and friendly!

Look no further…This is the place to shop!!!! I am soooo very pleased with City/Ashley’s Furniture. I previously had an issue with some barstools, but they made every effort to swap those barstools out, and I am a happy satisfied customer now. I LOVE my new barstools. City stands behind their products! The customer service was absolutely wonderful especially Steven Hocker, who fully investigated the problem with my orders and made sure the problems were corrected. In addition to the barstools, I ordered a bedroom suit and a beautiful floral arrangement, and I love my furniture! Great furniture for a great price along with great customer service and prompt delivery equates to success for doing business with City! My experiences with City/Ashley’s were truly amazing and I highly recommend them. God bless!

I used Ron Nottelus at City Furniture for furnishing my home and he was excellent to do business with. He was very knowledgeable about the stores inventory. He is the best .

Robert, my salesperson was extremely helpful. Explained everything!!!

Our salesman Rich Adams was awesome👍🏻 Can’t wait to get our amazing furniture!

Started out rough, ended great.

Devin is pleasant, he went above and beyond to see that I was to able to find something that was satisfying to me.

My sales man Roger is very knowledgeable and attentive

Great service beautiful furniture unbelievable prices

Edwin R was very nice and patient.

I recently had the pleasure of shopping at Ashley Store, and I cannot say enough good things about my experience. From the moment I walked in, I was greeted with a warm smile and attentive service. The staff went above and beyond to help me find exactly what I needed and were incredibly knowledgeable about their products. The quality of the products is outstanding. Each item I purchased exceeded my expectations in terms of craftsmanship and durability. It's clear that Ashley Store takes pride in offering only the best to their customers. What truly sets Ashley apart, however, is their exceptional customer service. Any questions or concerns I had were promptly addressed with patience and professionalism. It's rare to find a company that values their customers as much as Ashley Store does. I highly recommend Ashley to anyone looking for high-quality products and top-notch customer service. I will definitely be returning for future purchases! ***Sharon A. --- This review highlights both the quality of the products and the exceptional service provided by the company.

Mary made it very easy for me and my daughter to shop. She know exactly where to go to find the chairs I needed for my dining room. She’s an excellent salesman.

Proffesional and courteous

Great experience with Brian G and Lisa helping me to pick out all my home furnishings. Thank you for the great customer service !!! John

My experience with Ashley Store was very good,my salesperson was knowledgeable and experienced

Robin was very helpful

Hibo did a great job. SHE GREETED ME AS SOON AS I WALKED IN THE STORE AND ASSISTED ME WITH MY PURCHASE. Thanks

Great customer service

Great experience purchasing a new sofa!!

I Ordered my daughter Bedroom Set, the Willowton Collection with the Sleigh bed and foot board with panels, mirror with dresser, two nightstands and spoke to the most pleasant young lady Associate named Kimberly, from the Jensen Beach store. She went above and beyond helping me step-by-step and I’m so glad that she was the most caring, kindest professional associate I wish there more people like her, Kudos to Kimberly! And I can’t wait till next week when they deliver the bedroom set to us, were so excited 😆

Prompt courteous service. Sean took me to exactly what I was looking for. Took my information, next day in and out in record time!

Very attentive salesperson.

Ron was an excellent sales representative and helped us select the best loveseat and dining room set. Highly recommend Ashley Furniture.

Had an amazing experience today. Did not really know what I wanted for the bedroom. Kim Justine was incredible. Great great that when I l left I had what I needed and more. Thanks Kim. You are the best.

Had nothing but a pleasant time with all associated with Ashley furniture. From my beautiful piece of furniture, salesman Anthony mango & delivery team

Gary was our Sales person and he was very helpful

5 starts for Nicolas for always being so helpful. I've had him assist me in 2 separate orders over the last year, he is very helpful and goes above and beyond. As for the company both locations i've been to they do not budge on things that I feel would be appropriate customer service. If I was being told the whole time I would get a $300 credit for accessories and then because I ended up getting approved for 60 month Financing, that's being taken away from me now I just think goes against all customer service values. This has happened to me and multiple locations multiple times with different scenarios. Also I got the warranty on a couch previously and called because the couch was falling apart under 6 months. They never showed app 2 times for warranty appointments. I ended up selling the couch as is on facebook marketplace, losing a lot of money and having to buy another couch. The company as a whole does not care about these issues.

My wife and I had a great experience shopping for a dining room table set, server and foyer table. We highly recommend this store.

Ashley furniture is amazing, wide selection of furniture at incredibly affordable prices. Our sales rep Ronnie went above and beyond to meet our needs. I highly recommend him in their Stuart location.

Richard was of great help! Very attentive l!

Everyone that we came in contact with was very friendly and professional. Placing the order and deciding on a delivery date was very easy.

Hibo was extremely helpful, I would recommend her to everyone for an excellent customer service experience.

Salesperson made furniture shopping a very pleasant experience. Thanks Hibo. Had not shipped for furniture in years.

Miki was our salesman and he was great! He was very helpful and showed us a variety of options. It was a pleasure to deal with him and we will definitely be back.

Our sales rep Mary was amazing!! She really helped us so much!! Thx Mary🩷

Brian is AMAZING and always a PLEASURE to work with!!🤩

We had such a great experience, Jennifer was wonderful, very knowledgeable, and easy to work with!

Chris was great. He welcomed me into the store, gave me ideas and pointed me in the right direction without overwhelming me or being intrusive to my browsing process. He also carried my items to the car. Great customer service.

Roni was very helpful and 100 per cent the Gentleman. Very informative. Thanks Roni.

Representative was very polite& knowledgeable. He showed me sofas after I explained what I prefer, he was not pushy.

City Furniture gave us a credit back of $350 from a purchase we did two years ago was awesome. We ended up going in there in the salesman helped us pick out wall art that we were looking for used it towards tha t great company great marketing

Lance was friendly and informative and allowed us to shop without pressure. Store was clean. A little hard to find recliners though.

I came in Ashley’s furniture and was welcomed in. And thank you Rich Adam for helping us purchase our furniture. I can’t wait to receive my furniture soon as well

Hibo was extremely helpful and understanding about what we were looking for. No pressure to get something we didn't want. She made our shopping experience very comfortable .

Amazing service and the don't follow you around LOL but if u do need help and advice, they are very attentive! I literally walked ked around, took a picture of what I liked called and ordered..very friendly and it went by like a breeze.

Great service with a smile, it was a pleasure shopping today.

Ashley Products really dpur my Creativity.💜I found a Beautiful Tall Glass Dome by Diamond Accessories . The price was so Good, I bought two! Wanted to try something different with the decorative balls. It'll be Perfect for Christmas Ornaments I want to Display. Still experimenting, but here they are:

Bought living room, dining room and two bedroom sets August of 2022, noticed the finish on one of the bedroom sets was starting to bubble so I contacted Ashley I was told because I hadn’t taken out extended coverage they could not do anything. Just seems to me if they are a quality furniture store their product should also be of good quality. A year and a half is not a long time for quality furniture to last. Received a call from City Furniture they could not resolve my problem, my recommendation is to be very cautious when buying from City Furniture. I received a call from City Furniture apparently because I didn’t purchase the extended warranty I have no recourse, my question is I didn’t damage the product this is a defect in their Quality Furniture. Beware!

Very good store great clean place to shop

Ron was my Sales Associate, from the time I entered Ashly Furniture in Stuart FL, he provided me excellent customer service. He’s very knowledgeable about the furniture, and bedding which I absolutely love. In addition to that he was extremely patient with me and help me to make the best decision for what I was looking for. Thank you Ron!!

Gary greeted me and my daughter as soon as we walked in the showroom. He introduced himself and explained what the store had going on as far as sales and furniture. We told him what we were looking for and he helped us find it pretty quickly. He was a great help and we certainly appreciated his professionalism and service!!! Will definitely go back!!!

Andy and Mary were excellent very informative and really showed they care. We bought a new house in Florida trying to furnish before we go back to NY n they made it happen. Anything else we need for house will be back at Ashley!!

Jennifer was amazing, answered all questions and helped the husband and I pick out the perfect couch for my bad back. Would definitely recommend.

Adrian was very helpful! He was able to show me the Drystan queen bed frame that I had viewed online.

We worked with Julian D. and he made our experience extremely easy and convenient. He was very relaxed and did NOT push product. I would recommend him to anyone.

Ashelys' service and online media services are excellent. Furniture was delivered in the time frame we needed to be ready for the new addition to our family. Thank you.

Terrible service Was promised a secure delivery date Was NOT fulfilled and I rearranged my very busy schedule for nothing Cancelled order Went with RTG

Great experience ! Robin & Devin were beyond helpful. Will def go back. Very happy with our purchase.

Devin was very patient, we ran him around the store a couple of times. We will be back!

Our sales person Patrick was outstanding! Great personality and also very knowledgeable about the inventory. Thank you for helping us with our pillows !!

Jennifer spent several hours helping us chose furniture, decorative items and mattresses. She was excellent. Patient and professional

Great customer service,and amazing deal.

Great service

Jennifer and the entire staff were superb. 💯 My fiancée and I came in and were just so happy with how we were treated. We never felt pressured by Jennifer and were treated with such great Customer Service. Would recommend this store 1,000 times. And the prices were Fantastic as well. 👌🏽

My sales Representative was wonderful. Mr. Walcott was very helpful.

Thank you goes to Valmiki for your time and professionalism you managed doing business with me today 😊

Sales person was very helpful worked hard to help me find what I was looking for

Great experience at Ashley’s today! Ron helped my family with getting everything we needed and was able to get us excellent financing!

Shane was knowledgeable and helpful. Great experience.

Purchasing the sofa was a breeze. I was in the store for less than an hr and made my purchase. Sales person Jennifer was very pleasant and took time out to explain everything in detail.

Shane met me at the door as I entered the Ashley store. He gave me full attention and finalized the sale with full knowledge to answer all of my questions. It was very courteous, and made me feel like my satisfaction was of upmost importance. Would definitely recommend Shane for anyone. Looking to make a purchase at this store.

Impressed with the employee Ronnie Todd Who spent time/patience completing the transaction even though the items selected were low cost.

Everyone always helpful

Mary our Sale Rep. Was very helpful

Was trying to purchase furniture for my second home in Florida and since I am in NY, I thought I could just buy up in NY and have it delivered in Florida. That didn't work, since I was only going to be in Florida for less than a week and needed the furniture there while I was there. I called City Furniture since they were the local Ashley store to my house. I got Roger on the phone which worked out GREAT for me. Roger went above and beyond. Sending me pictures and collection names so I can look at it locally. We went back and forth a number of times. Roger was patient, listened to what I needed, gave me his personal number to ensure we got the order in so I can schedule the delivery. If you need furniture and want to deal with a patient, friendly. Knowledgeable sales person. Look up Roger. You won't be disappointed.

Elsa Guevara was a fantastic salesperson. She took the time to assess exactly what we were looking for in regards to furniture and listened to what we said. She showed us several options, but ultimately let us make the decision without imposing her opinion on us. Thank you so much Elsa!

Great customer service and great prices will be back for sure

Your people did a great job bring in the furniture. We were pleased with the service and will recommend to others.

We found what we needed…and when we found out how expensive it was to have the small table assembled and delivered, we were convinced by the salesman that we could do the work ourselves!😉 We are truly hoping this will be the case!😂 At any rate, we loved being able to use our Ashley credits from our purchases last year, towards this one!!!🩵🩵🩵

I came in today to do a re-select for a mattress with Robin at the Stuart, FL location. I wanted to get back into a memory foam mattress but couldn’t afford the price of Tempur-pedic. So Robin showed me the perfect mattress and I couldn’t be more happy. I can’t wait for the delivery so I can start sleeping like a baby again! 😴

Julian our sakes associate was knowledgeable and patient after picking out and paying for a set of furniture and then deciding we wanted a different set he was so pleasant and helpful making the change.

Great selection in all price ranges. Make sure to discuss delivery options!

I have never had an experience before buying furniture as I did today with Patrick Edwards! Very professional, not pushy and extremely helpful! He is an asset to city/ Ashley in your Stuart location!

Julian was very patient with me, and helped me a lot staying on the budget! Thank you all

Excellent service! Our sales rep Nicholas was knowledgeable and pleasant to deal with.

Roger Scott was not only helpful but personnel and funny. I will definitely go back to see Roger on my next purchase.

Wide selection of products. Prices not a bargain.

People are friendly and patient with your shopping process.

Wonderful customer service

The staff were very helpful with our decision on a bed and mattress combo..

The kitchen table and stools was exactly what was needed to complete my freshly remodeled kitchen.

Adrian was incredibly kind and patient with me. I told him what I needed and he made it happen. I've already decided to replace my bedroom furniture and I will be calling on Adrian to help me. It was refreshing to be treated as a valuable consumer.

Bought some furniture and accessories in the past. Just remodeled a bathroom and was looking for accessories- Kimberly was super nice, not overbearing and checked in with me after providing me some space to look around. Ending up buying a small plant that looks perfect in my new bathroom. Thanks! Actually coming back to get something else. So- here’s an update to my last post…I actually went back the week after I wrote my last review and had yet another amazing experience!! Lance Z was so nice. I picked up another small accessory for my new bathroom and Lance Z helped me out. He was super nice and Friendly which made my experience exceptional. Actually the interaction with him made my day- thx Lance and THANK YOU Ashley:)

Lance was a great help from beginning to end. He even helped his load the peice that I chose into my automobile and had a laugh doing it.

I’ll wait for the delivery for my review. As the last time I purchased here I had an unpleasant experience with your delivery man. He was very rude and I promised at that time never to buy at your store ever again but since we received a $427 credit from a prior purchase made 3 years ago, an exception is being made. Time will tell the final story.

Ron our sales person was awesome. He was helpful in all the area's of my wife's choices he new his stuff and merchandise. We made our choice and are very happy 😊 Great experience. Thank You Lloyd Adler

Roger was very helpful in placing my furniture order over the phone.

Ashley furniture has top-notch product and services. Store is always presentable. Customer service is very welcoming.

Sales personnel really know their stuff! And they were so patient with me as I had a lot a lot of questions. Most definitely one of the best customer service I have experienced. Thank you !

We picked out a dining set but needed it delivered immediately. The salesman got the floor manager and made the arrangements for tomorrow! Instead of canceling our order we were able to get exactly what we need quickly. Great customer service.

Yesterday I stopped in the store because I saw a few things online. They ended up not having them in the store but Elsa and her manager Andy were so nice and ordered everything I wanted plus I ended up purchasing wall art and pendant lights. Thank you for all your help

Elsa was the BEST! Great experience, bought 4 pieces and the transaction was super smooth.

Very pleasant salesman, our purchase was hassle free.

I really loved working with Ashley furniture. Their quality, service and suggestions were really incredible. I would highly recommend them..

I had the best experience working with Nickolas. What a wonderful persons and easy experience! If you go ask for him. You won’t be disappointed!

After picking out furniture online, our extremely polite and knowledgeable salesman, Anthony Mango, explained that our choices were not in the store and showed us something similar. He patiently led me from one sofa to another until I found something I liked even better. Anthony also secured a wheelchair for my husband who was having difficulty walking around. We purchased a sofa, love seats and matching coffee and end tables. Anthony made the whole experience extremely pleasant. He was wonderful. We will be returning to Ashley's for other items as the service and displays were marvelous.

Very nice salespeople!

We went to rooms to go and city furniture and Ashley furniture. We mostly like Ashley furniture better due to the fact they have better quality furniture in my opinion. A lot of RTG and city seemed to be made cheap.

Brian made my shopping experience amazing. He attended me kindly.

Awesome….Benson was the best!

Ashley has great furniture and home accessories. They treat you right.

Ron was very helpful in finding exactly what we were looking for. We weren't sure exactly what we wanted but he was very helpful showing us around. He has helped us in the past so we always ask for him when we go in the store

Friendly nice workers

Salesman was very helpful

Ashley stands behind their furniture! Reasonably priced furniture. Great quality!

Excellent

Jr answered all our questions and is very professional. Always a pleasure at Ashley's!

Very happy with the choice options, different styles, Mary was helpful matching pieces and accent pieces, will definitely go back when I need another room

Julian was a great person to deal with, pleasant and patient.

Just purchased another couch through Ashley and City Furniture. Roger was informative, prompt and very polite during the whole process! 10/10 Will purchase again!!

Brian was very helpful, but not stalking, which I really appreciated. He was knowledgeable about the products I was interested AB’s even offered comparable items for consideration. I recommend.

Amazing customer service. We are very happy

Ashley Furniture had what we were looking for. Placed the order in the store with a good salesman, Julian Digiovanni in Stuart, FL. Awaiting delivery. Good experience.

Louis was awesome! Very patient and helpful!

Brian was wonderful.Very helpful and patient.Love Ashley Furniture!!

My salesperson, Elsa, was very helpful!!

Great Staff Great selection

Ordered The couch and the recliner chair from Ashley Furniture. The people were nice at the store when we got the item delivered. There was an issue with the couch to start with and when you’re hitting the button to extend the leg, there are some making it hang up but they fixed it at the time so now, two years later, we’re having an issue with that same area on the couch when you hit the button to put the leg up it’s really jamming up we called for a service appointment. The person did a no-show and being we get a text later on somebody died in the family, so I had to follow up that following Monday with the service department to rebook the appointment again the person did come that week inspected it went to her manager that day and supposedly the manager is Marla had called me that the part was ordered and it’ll take 2 to 4 weeks for it to come four weeks later it never came. I had to call back. The person who looked in the system saw that Marla didn’t do her job right and the order never went through properly, so it never happened so now they had to put the order back in and the girl confirm that it did go through properly this time, very sad. The manager STEVE over saw the issue at hand and gets 110% in customer relations for helping me and my husband. He had the couch removed and replaced it with a new one just before we flew out to new jersey for my husbands left total hip replacement. Were back in florida Feb 1 and between the couch and matching recliner my husband is most comfortable since its high and firm for him to get out and reclines for his post op comfort. Many!!!! Many!!!! Thnaks to STEVE, manager of Ashley furniture for extending themselves to help their customers!!

Our Representatives Nicholas did amazing job, we walked away with a quite of few things, from bedroom furniture to decorative vases. The am very pleased!!

My sales person Benson was very nice, helpful and courteous! Nice experience!

I can only add to this review I can’t make a new one. I spoke to a customer service with my issue below and was told that I was going to get a phone call on February 12 to decide what we’re gonna do with the items that I purchased that are not final sales . Looking for a callback from .customer.. service On December 14, 2023 my husband and I bought a 24 inch three-piece countertop chairs as we got the delivery on that Saturday the 24th inch were too small and I explained that to the sales person that I would need a 30 inch chair. My husband and I on Sunday returned the chairs to Ashley furniture store in Jensen. They were told that I have to take the chairs back and send them to customer service When I called customer service customer service stated that they were final sales. I explained to customer service that they were not a final sales. I paid $321 for these chairs and I want a refund they said call the store when I called the store again on the Sunday , the sales person stated yes, their final sales and you signed a disclosure stating that it was a final sale as I went back to my receipts. I did sign for what I paid for and as I looked at the disclosure there was a zigzag ~signature. I said no one stated that they were final sales they’re not on the floor with final sales sign on them. I explained to him that I will be returning the chairs to Ashley furniture and he stated you can return the chairs and you’ll just be out of chairs and your money because you’re not getting it back. Thank God we paid with a credit card And this will be handled in dispute Ashley furniture store is fraud the disclosures on receipts for customers. Anyone want to see my disclosure receipt that does not have my signature on it. Please reach out to me. I’ll reach back with the copy of my receipt.

Just took delivery of a brand new sofa. They didn’t put holes for the legs to screw into. The soonest they can have someone look at it is next week. Even then, they may not fix it. They’ve offered no sort of recompense for the inconvenience. $1000 on a sofa that I can’t use. This company obviously does not emphasize Quality or Customer service. Beware. Edit: Company was quick to respond to complaint; although I still had to wait 4 days for repair. The repair person was skillful and restored sofa to manufacturer standards. Still only giving 3 stars because you shouldn’t need to have a brand new couch fixed before you ever sit on it. I’ve talked with some other folks who have had or experienced the same issue with this company.

The salesman was very friendly in helping us find a sofa recliner and recliner chair. Great experience !

Chris was really helpful. He had to take care of something and asked Mary to take over. She took great care of us and our need to have our existing couch taken away. Top notch service. Thank you both

Salesman was nice. Furniture quality was good. One delivery person was nice, the other one was not. Delivery guys refused to move our old sofa to a different location 6’ away.

My ordeal with Ashley/City furniture has ended on a positive note. My thanks to Steven who works with the online department for his patience and understanding and helping me fix all the issues that I previously had. My suggestion to all is to work with Ashley/City if you have any problems and let them work with you to find a solution. Thanks again to Steven for all his efforts. I appreciate the positive outcome of my experience.

Roger was kind, knowledgeable, professional and willing to take his time answering my questions. He did not rush me into making a choice. He made sure I was completely satisfied. Ask for Roger S. When you check in.

Lou was a big and great help

Great customer service provided by Roger Scott!

Thank you to Adrain M for your amazing service. Love shopping here at Ashley Furniture.

We had a great experience at Ashley Furniture. Our salesman was very patient with us and we bought the couch we came there to get.

Rich was our salesman. He was very patient and knowledgeable.

She have a great customer service and she’s friendly and she did a great job I really love my hair everyone say she did good

Bryan M. was my salesman and he was amazing! Thanks for a great experience! Will definitely be back.

Horrible experience. We bought 6 dinning room chair on November 28th , early for Thanksgiving. Upon arrival 3 of the 6 chairs had punctures in the seat cushions. We filed all the necessary paperwork plus pictures to customer service. They told us they would send a repair crew to fix them. ( I thought I was buying NEW chairs?) TWICE the repair crew canceled on us. The third time a day was scheduled without my approval. FINALLY on DECEMBER 23 the repair technician came out, took one look and said he cannot repair the cushions. He said they should have immediately replaced the chairs. So I called customer service and NICELY explained that I was totally frustrated with this whole situation and would like them to come pickup all the chairs and get a full refund. (Reasonable request?) they said It was against company protocol to give refunds and they would send three new chairs. SO, on DECEMBER 27th , TWO MONTHS AFTER PURCHASE we have six new chairs.( missing planned Thanksgiving and Christmas dinner.) customer service takes a backseat over profit EVERY TIME! NEVER AGAIN. I’m sure I will get an apology but we are way past that.

Excellent service

It sucked round table no pedestal not available for 4 week my fault? No compensation

Great store and delivery personnel.

My husband and I are very pleased with our shopping at Ashley Furniture, our sales rep Mickey was awesome took his time with us until we found exactly what we wanted. Thank you Mickey

Jennifer was amazing and helped us find what we came for! We will definitely come back!

Jennifer, the customer service representative, had exceptional customer service skills. She was very patient and thoughtful towards our preferences.we highly appreciate and recommend Ashley Furniture!

Had a great time shopping with Jeanette, she helped me find two chairs

Had another great experience at City furniture and Ashley in Stuart. My saleswoman Robyn was great and when I told her about the spaces I was looking to fill, she pointed me to peices she thought would work. It was great! They had a great promotion going on too! Thanks! I'm excited to get my peices!

Loius Reyes was great, looked up previous purchases and helped with color match.

Awesome service with Ron! Good listener, he can do it all! Thanks Jean-René!!

I bought a dresser from Ashley furniture and a duvet set from City furniture and I’m really happy with it, Jennifer from Stuart store was really helpful and guide me all the way tru my shopping trip also help me with delivery and changing my order! Happy with all! Thankyou!!!

Very nice and professional also didn’t try to force anything and answered all questions we had

Louis Reyes my salesperson was courteous, knowledgeable and friendly. A great help and he definitely simplified our furniture selection and buying process.

Great friendly service.

The driver call in the morning giving an eta the call again when he was enrout for the delivery. Allow me to plan my day.

I had wonderful experience shopping . I felt comfortable and not pressured.My salesperson Julian was very professional and helpful . I will gladly return to make more purchases.

Friendly and efficient

Great store great price

Great staff, very helpful in selecting product.

The customer service was exceptional. Our sales person Chris was patient and extremely helpful. I would highly recommend this store

Amazing help from miki will definitely be going back to do more business with miki

Great service, wonderful customer experience

Best experience ever go see Edwin Restrepo he was amazing

Excellent and friendly staff. Robin was great and helped us with our furniture decision. Always was trying to find what our taste and needs were. Excellent work. Thank you

We have always had great experiences at Ashley Furniture. My husband and I are repeat customers! Edwin Martinez has helped us to furnish several rooms in our home over the last couple of years. He is awesome and it feels like getting together with a friend when we come in and are greeted with a warm welcome! The prices are fair and affordable and they have a great selection!

I was welcomed by an associate worker Louis whom greeted me and directed me to where I wanted to look around. He then checked up on me and provided answers to questions and was very helpful. He guided me through the sales process and my purchase was made with no issues.

Great experience with Bennett. Polite and Friendly. Another added room from Ashley-Patio Dining Set.

Lance took care of us today and he was PHENOMENAL !! He took his time with us and going forward we will always ask for him ! His customer service was top notch.

Robbie out the park perfect customer service. Go ask for him! He'll treat you so kind.

Wonderful! See Luis, he is excellent

Great customer service as always!

Jennifer is the best! We found everything I needed and wanted with trial and error and great suggestions! City Furniture and Ashley Home store had everything I wanted and Jennifer made it happen!!

I would definitely recommend asking for Kevin as he is very professional and listens to what you’re looking for and provides great recommendations and most importantly is very honest with you. Excellent customer service would highly recommend shopping at their location in Stuart.

Benson was incredibly helpful and attentive. I was very specific about what I wanted and he was patient in showing me all available options and answered all of my tons of questions before I committed to an accent chair and power recliner sectional from the inventory at the Jensen Beach location

Ben the salesman was very knowledgeable and attentive to my questions

Thank you Alex for the excellent service we had !

Gary Valentin was amazing ! He took his time and very knowledgeable. It was a great experience !

Fast friendly service.

SalesmanNick D. So professional And so helpful. This is our second purchase with him. Sound definitely recommend!

It was great because there was no pressure to buy anything

From the moment we walked through the door at Ashley Furniture, Brian G. was so HELPFUL. We purchased 4 rooms of furniture and I can tell you Brian's customer service is OUTSTANDING. Brian goes ABOVE and BEYOND, not just to make a quick sale, he actually continues to help you AFTER you receive your furniture. He calls/emails you back! He is a salesperson who really cares. It was so refreshing working with him. That's why we've been back to purchase other pieces through him without hesitating. If you want a smooth transaction and quality furniture, check out Ashley Furniture and ask for Brian G.!

Richard Adams was a pleasure and offered top notch service! Thanks Richard!

Do not buy ANYTHING from this store you will be extremely sorry. This is by far the absolute worst furniture store I've ever delt with in my life. And sadly there is nobody to complain to . There are no real managers or anyone who can fix or correct anything . I purchased a bedroom set and after paying someone to move my existing furniture and taking time off work they called me the morning of the delivery to tell me the dresser was damaged and another one would have to be ordered . So here we are 3 weeks later, hiring another person to move my existing furniture, and taking another day off work. I phoned them yesterday to make sure all my pieces were in stock and in good order, I was assured they were . So here we are this morning as the truck is pulling up and my excitement is growing. 2 men walk in carrying pieces only to then inform me the dresser once again is damaged and was not being delivered. So I've now lost 2 days of wages and $200.00 hiring people to move furniture. I should also add that another person was taking my old furniture and they too hired someone to move the furniture to thier house. .PLEASE do not buy ANYTHING from this store. I just also found out how they get away with such terrible customer service. They are NOT an Ashly furniture store. . I spoke to the corporate offices of Ashly and they told me it is not owned by Ashly. They simply pay a license fee in order to use the name. And they are not a franchise either. . Do not use them

Staff has been very helpful and accommodating through my moving process and having to call them a million times and makes changes to orders.

Best customer service experience from Adrian, thank you for your patience and time 😊

A very good experience. Very helpful sales person

Amazing customer service. I love this location! Ask for Jennifer Riegelsberger if you go there. She is very nice and helpful! She really looked out and gave me the best advice. She was also so quick and efficient. Thank you so much!!!

Adrian Maige was knowledgeable, professional and helpful. Thank you.

we had the most awful experience with our delivery. Very unprofessional from start to finish. Either in transit or moving into our how the leg of our couch was broken. They moved things without asking if it was okay, banged into doors and walls. But the absolute worst part was one of the delivery drivers had a band-aid on, while setting up our brand new couch their bloody band-aid came off and stuck to our new couch, sticky and bloody side down. No one fessed up to it being theirs to apologize. One of them quickly picked it up after my husband pointed it out and remarked how disgusting it was. I don't know their names because they never greeted us and told us. Then dealing with customer service after was a nightmare. We started with a call from a gentleman named Keith. He did not solve the issue. we moved up the ladder talking to the next higher up 3 separate times. Still currently waiting on a call back from someone. No one was helpful. We paid for what we were told was a white glove delivery and set up. It was far from that. The leg of the couch is not resolved as no one has called back to arrange set up or for the promised cleaning. Our salesman was great to work with but the delivery and customer service is atrocious.

It was great as always they have a lot of options and Robbie was really patient with us and did a wonderful job. Thanks

Ron is a very informative as well as listening representative. Not pushy and obnoxious like so many sales people are. It was easy to make decisions and get exactly what I wanted. Thank you for Ron. And my furniture.

Had the best customer experience at the Stuart location. Ron was so helpful, informative and patient. I will definitely not hesitate to shop at this location in the future.

Ronny was amazing. He went above and beyond for us.

Love my new kitchen table and chairs. Thank you Elsa

The salesperson took their time to make sure we were happy. Furniture delivered today and it looks great.

The associate that helped us was Lisa at the Pineapple Commons, Stuart branch. He gave us time to look around and gave us information on the pieces we had interest in. Staff was friendly and very courteous.

Ron, sales representative was very helpful!! I love my stools and cannot wait dor them to be delivered tomorrow.

My experience was far from pleasant. 1st. No call or text to give delivery time, randomly shows up. Says wrong number. 2nd table was chipped didn't notice until gone called my salesperson Edwin R. SIX messages to this day NO RETURN call. 3rd set up a repair visit no call or text shows up at 7pm. They exchange table next one, DAMAGED again no notice of arrival, randomly shows up. Three tables later FINALLY a damage free product. I tried to get my number changed to my actual number to no avail EVER time I called.

Good service, no pushy and willing to listen to the customer needs and to satisfy our needs!

Very nice people. A pleasure to shop here.

Roni did a wonderful job finding us the perfect table for our kitchen.

Julio/Julian and Donald were amazing. They gave the best customer service. Very informative about the dinning set we purchased and made the purchasing process very simple. They at a 10 star review. Stop by the Stuart, FL Store if your in need of furniture and want a rewarding experience.

Roger S. did a great job throughout the sales process. He has gone above and beyond. Highly recommend and very happy with me experience.

My shopping experience at Ashley furniture was very pleasant. After explaining toJennifer what I was needing she spent a great deal of time showing me the pieces that suite my needs. Thanks to her expertise and patience I was able to find exactly what I was looking for. I will definitely go to Ashley for any furniture I may need in the future. Thank you Jennifer.

Jennifer Reilsberger and her manager did a great job helping find what we needed.

Nicholas was so helpful and made sure to find something that fits our needs and requirements.

Both Rich and J.R. ( Wallace ) were great. They showed us everything and helped us to get the best bedroom set for us..

I have seriously considered if i would write this review and decided to move forward just in case it may be helpful to someone else. My mother had purchased a bedroom set from Ashley's she spent about $3700 for a bedroom set that she loved. The first issue occurred when the furniture was delivered. There was some issues with the paint so we called customer service and they had someone come out to fix the issue twice. The second issue occurred when we were moving the furniture one the legs broke off, then there was a matter the paint chipping on multiple areas, and lastly some areas have discoloration on top of the dresser all of which is upsetting being that for the cost of the furniture we expected a better quality. The final issue is after all of this happened we decided to call customer serv to which we were told the insurance that was purchased on the furniture had expired 3 days prior therefore there is nothing they could do and in addition the set has been discontinued so we cannot replace the broken chest. I am frustrated that nothing could be done and disappointed that they did not care to make any real solutions to my problem. So in conclusion to this long review 1- if you purchase from this company expect the quality may not be up to the price point. 2- purchase the insurance and if there is any problems be sure to address the issue before it expires they make no exceptions. 3- do not expect the company to go the extra mile to ensure the customers return business.

Jennifer was very helpful. We have always shopped at Ashley's for our sofas ,dining room table and chairs. The staff are kind , professional and the furniture is solid.

I had a store credit of $660.00 for furniture i brought in 2023 my credit expired 2wks ago I call the Store and talk to a gentleman name Devin Collis he told me no problem come see him When I tell you this guy was so nice so helpful to me he went beyond and above to put a smile on my face and make me a happy customer I will always come back to this store and see him as my salesman when ever I'm in the market for furniture Thank You ASHLEY Funiture Store of Stuart fl Sign Wayne Nowell (Happy Customer)

We enjoyed our experience. Salesman was very knowledgeable. It has not been delivered yet. We’ll check in after that.

Very nice n thoughtful salesman

Sales associate was amazing

Very much enjoyed my shopping experience with Ashley Furniture. Salesman Patrick was very nice to work with, no pressure, very helpful, very patient. Rebecca the interior designer, was also amazing to work with. Totally worked with my tastes in mind and helped fine tune my choices so that everything coordinates wonderfully. Can’t wait to see it all in my home! Have shopped here before and will definitely be shopping here again!! Thanks everyone for your help!!

Service was excellent.

My experience at Ashley furniture was very pleasant. Louis Reyes helped me. He is very personable and knowledgeable. Ask for Louis.

We needed new bedroom furniture. Of course we wanted a sale.. so we shopped around.. when we walked into the store Mary Conway didn't push she only smiled and was kind.. when WE were ready she took care of all our needs and more. She is the reason we will return to the Stuart location.

Helpful and knowledgeable associate Jennifer! Thank you for helping our family add to our already amazing bedroom set.