Ashley Sunrise, FL 33323

Great customer service Brian was great in assisting me with our sectional sofa

Do not do walk into an Ashley furniture or city furniture store!!! I purchased a sofa 6 months ago with delivery and assembly included.... I was told the sofa was backordered and it was supposed to arrive around 3 months after the purchase... it never did... I went to the store 3 months and a half after the purchase and I was told in another month or so the sofa should arrive... it never arrived... last week an email arrived about the delivery stating that the sofa arrived and the dates available to be delivered... I chose Monday May 2nd (today)since it was the only day available after a week of receiving the email and took that day off at work. The delivery arrived through a third party delivery company and the first thing they say is if I have someone to bring it up to the unit (since I live in a building) because they do not bring it upstairs nor assemble the sofa. Extremely bad experience!!! I will never purchase at Ashley or City furniture again!!!!

Great place to shop. Number 1 to me and my family. Very nice Sales lady named Carol. Professional friendly caring and most of all patient. She gave us great advise. Wonderful experience over all. Thank you Ashley furniture and thank you Carol

Sirena was a pleasure to work with. She was so sweet and helpful and honest.

Horrible experience with sales associate, Carolyn Stephens. No integrity, and did not follow through. Do not recommend.

Went with my fiancee to get a bedroom set. Sonja greeted us at the door and was really pleasant. She showed us where to find what we were looking for and then she left us alone to walk the store. She checked back in with us from time to time. We saw a bed we liked but could not decide on the nightstands and it was close to closing time so we left without buying anything. Sonja was still very pleasant and gracious. We went back another day but earlier, so we would have more time to browse and we looked for Sonja again who was on duty that day. We ended up selecting a different set which was more beautiful than our previous choice and fit perfectly with our decor. Sonja scheduled my delivery which took place without any problems. The delivery guys were very careful. They put everything exactly where we wanted it and they cleaned up all packaging before leaving. Great experience! Went back to the store on 4/13/22 to purchase the loveseat that matches our sofa. Brian met me as I entered and was able to process my order quickly since I knew what I wanted. After scheduling the delivery he gave me his number so I could reach out if I had any concerns. The entire transaction went very smoothly.