Ashley Store Tallahassee, FL

Vince was very helpful!

Vincent was so easy to work with and made our couch buying experience a breeze. We would highly recommend him to anyone looking for an honest, trustworthy, and personable salesman!

Garrett was awesome! Super helpful and quick. Very knowledgeable about shipping and our product. Thank you Garrett! -Rebecca Storch

Chris and ginger was very nice and awesome they got me a good deal on my living room couch that I fell in love with as soon as I sat on it and they did not let me leave without it I thank them very much God has been great to me and my family this year…blessings just keep pouring down on me and I pray blessing our down on Chris and ginger as well.

We met with Sales Associate Faith who helped us find the perfect set of mattresses for our 2 guest bedrooms. Ms. Faith did an excellent job presenting the offerings of the store. She answered all of our questions as well. We have bought from Ashley before and salespeople as pleasant and knowledgeable as Ms. Faith make you want to go back.

Janice did such a great job selling me some furniture and helping me through the process. Is very knowledgeable and is very helpful. She also isn't over bearing like other sales people are. Highly recommend this store and having her do your sales for you.

Went in just to look and Vincent was so nice he told us of a couch good for dogs and we got it. If you need furniture go see Vincent at Ashley’s.

Faith was amazing to work with and helped us find exactly what we were looking for. We couldn’t be happier.

Omg Lauren was so amazing, she understands my concerns and needs…Go Lauren ❤️❤️❤️

Lauren has great customer service and help me choose my new furniture 🚀

Had a great experience. Faith Aristil was very helpful in our purchase - Beautiful smile and wonder customer service

Faith was very helpful in my purchase of a headboard. Thanks for a great shopping experience!

Our experience with our Home Furnishing Consultant Faith Aristil was wonderful. She was beyond helpful, patient, and very knowledgeable through every step. Highly recommend checking out Ashley’s and speaking with Faith for all of your furniture needs.

Vincent was very helpful and did a great job explaining everything!

Worked well with us. Enjoyed working with Mr. Vincent Skiba

Lauren was a great help throughout my furniture buying process!

I had the pleasure of working with Ms. Janice, and I must say that her service was nothing short of exceptional. From the moment I walked in, she greeted me with a warm and friendly demeanor that instantly made me feel at ease. Throughout the entire process, she was incredibly attentive, knowledgeable, and professional. She took the time to listen to my needs and preferences, offering insightful recommendations that were tailored to what I was looking for. What truly stood out to me was her patience and dedication. She made sure I was fully informed and never rushed me into making a decision. Ms. Janice went above and beyond to ensure I had a smooth and enjoyable experience, and her expertise was evident in every step of the process. It's rare to find a salesperson who genuinely cares about the customer's satisfaction like she does. Thanks to her outstanding service, I left with exactly what I wanted, and I will definitely be returning for future needs. I highly recommend Ms. Janice to anyone looking for a knowledgeable and caring professional who will put your needs first. Truly a top-tier experience!

Ginger is a very sweet and understanding person you could have for a salesperson. She lets you make your own decisions no pressure. I’m grateful to have a sale lady like Ginger. Thanks again Ginger.

I purchased a couch at Ashley Furniture Ginger provided assistance with locating a couch that fits my needs wonderful customer service she explained all the sales and finance I couldn’t ask for better service. The store was very clean and very organized.

Lauren did a great job helping me find the perfect purple mattress. With her bright attitude and sense of humor, she has made this experience amazing for me. Definitely look forward to coming back and shopping with Lauren again!!

We were here yesterday searching for a new sectional. We were greeted once by the lady at the front door and not helped after that. A tall blonde salesman came up to us after being there for a long time and was visibly displeased that my family (my husband, myself, and my toddler daughter) were sitting on sectionals and trying them out for comfortability. It was made apparent by the difference we were treated between here and Havertys across the street that the associates here are displeased if you bring a toddler into the store to try to experience how the furniture may work for the entire family. We won’t be back, such a shame as we are Ashley card holders and have spent a lot of money here over the years. We’ll take our business elsewhere.

Janice Avard is great!! So sweet and knows a lot about her job!

Great delivery team.

Worst Experience! Although you have a two-hour delivery window, they keep stretching on the delivery date then missing an item and requesting once again to have a following week rescheduling. Ashley not even 1% of equivalent service comparable with Havertys or Turners.

If you are looking for furniture, fireplace inserts, accessories, check out Ashley and ask for Catrina. She helped me think through some configurations I couldn't figure out, suggested solutions, helped me with measurements and knows the stock and the ordering process. Friendly and professional, she knows when to engage and when to leave you alone to shop and get your thoughts together. Lucky to have her help, everything was easier.

The best furniture and the easy lease plans make them 5 stars

Missy was so helpful with our couch experience, and went above and beyond! 10/10

lauren was amazing very tentative and super funny. great customer service and truly looks out for her people. definitely would do business with her again.

She was awesome supherd very patient polite kind courteous, explain into details the furniture worked with me in understanding the difference in each style of furniture. I came several times and she explain constantly I think she’s best for the job

Great Experience with Lauren. She is so awesome I will be back. Thanks Lauren<3

Lauren was very helpful trying to find me a suitable recliner for my situation. She was courteous, professional and best of all, worked to provide me with the best price on my chosen recliner. Wish there were more sales people like Lauren.

Carol Hodges was so nice and helpful when we were picking out a new mattress and frame. We wanted a chance to look around before heading to the mattress area and never felt rushed or prodded. She made sure we ordered the right mattress and was adamant that is anything wasn't right, she'd fix it. Thank you, Carol!

I love my couch, chair and ottoman. Ginger took care of me and she was a pleasure to work with!

Mrs Avard ! Was great . It didn’t even take me long to buy a piece of furniture she was very patient with me ! & her opinion helped me alot . I love that she was willing to work with me with the ideas that I had . She matched my creativity. Thank you ! I’m definitely making Ashely furniture my home store .

My overall experience today was great. Missy went over and beyond helping out with decor ideas for my house.

Ms.Quiggly was very pleasant, informative and helpful! Thanks for the wonderfull shopping experience.

Missy was great and very helpful! She provided helpful suggestions. She was a wealth of information and provided excellent customer service. She definitely made my visit worthwhile.

Missy has been such a pleasure to work with. She is very friendly and makes sure her customers find the pieces that best compliment their homes.

Great service

Melissa made our furniture shopping experience very pleasant. We won’t hesitate to buy from her again.

Christine Reaves is super helpful, informative, and kind. Thanks for the help!

Mrs.Janice and her excellent customer service has made me and husband lifetime customers with Ashley’s furniture. Janice is a huge asset to your company.thank you for your help

Lauren is absolutely amazing! she listens to what you want and helps lead you in the right direction! ALWAYS go to Lauren when you shop at Ashley Homestore!!!!

Lauren is amazing and we will reccomend everyone to come see her!

Just wanted to shout out Faith A. for her support. My mother came in and she was so patient with her; she walked her all throughout the store and sat and explained every aspect of the purchasing journey. She was very knowledgeable and was doing great for being new. We love our new couch, We Love Faith and would recommend her 10 times over!

Great experience buying living room furniture at Ashley Furniture. Ginger Balazs was very helpful.

Purchased my first couch from here and it was amazing great experience. Lauren was very helpful and very knowledgeable. Wouldn’t have done it without her. Cole the manager was a treasure he thoroughly explained everything to me

Ashley Furniture store in Tallahassee carries some of the most beautiful furniture and decor. Catrina is exceptional! Her sense of style and decor coordination make it easy to create a tasteful room. I wish we could team up to do the whole house!! I like so many different styles and colors, making it difficult for me to pull a room together. Catrina's attention to my preferences and personal lifestyle help me create the perfect space.❤️

Catrina was amazing!!!!!!! I am a terribly indecisive person and she has the patience of a saint and didn’t pressure me in any direction . She spent hours with me on multiple occasions to make sure I got the exact coach for my home. I can’t say enough good things about her. I love my new wraparound leather coach.

10/10 recommend Janice! I was SO indecisive and she was beyond patient when helping me pick out furniture for our new home! Thank you Ms. Janice🤍

Thank you, Faith! You are the best!

(Translated by Google) If I (Original) Si me

Faith helped us buy our first couch! She was wonderful went over everything with us and also was very respectful of our time. She was super friendly and easy to work with! Most importantly in my opinion, is that she was not pushy with anything and wanted to be sure we got exactly what we were looking for!

greg was super helpful and very nice

Would avoid it. We walked in ready to buy a bed that day, which we did. That is to say, we were motivated buyers. During the sale the salesperson said it would be no problem to "swap the old mattress", ie: we dont have to handle disposal. Well when the mattress arrived we were told thats not a thing, and the sales folks regularly tell customers this to close a sale knowing full well it wont be their problem. The delivery truck ran off my driveway to turn around, despite there being plenty of room to do it on the driveway, and cut the corners doing so causing damage. The stores phone has been busy now for 2 weeks. Corporate answered, told us its standard policy NOT to swap mattresses adn they would follow up about the damage. None of that was done. Mistakes happen, I get it. But I do take issue with lack of follow through and sales folks purposefully misleading a customer to close a sale. Especially when it was clear we werent there to haggle or play games in the first place.

The staff was awesome! Lauren was very friendly and took care of us with ease.🙌🏽

Missy was our salesperson and she was a pleasure to work with! She is personable, professional and listens to what your needs are!! She was able to find for us exactly what we were looking for! Thank you Missy!!

My daughter was all over the store. Miss Bradwell was very kind. Maybe patient, I think thankful very much. We found the right couch.

Lauren Braswell was very patient with me I was very picky she really helped me pick out a good couch.

We had a very wonderful experience beginning to end with Ashley. The biggest praise I have is for the two young men that delivered our furniture at 8273 Hunters Ridge Trail. They were incredibly nice and easy to speak with. They started by preparing our home for the delivery. This included putting wraps on our doors and floors to make sure there were no dings or scratches. I watched as they took great care in took great care and unloading and unpackaging our sofas. Once they were inside our home they took even greater care, making sure they did not damage or scratch anything. The two gentlemen also had great personalities they were easy to speak with. They put the furniture right where we needed it. They also evaluated everything to make sure it worked. What makes this so special is this was their last delivery. Normally by now, people just want to unload and go home. These two gentlemen did not show that at all. They took all the time they needed to make sure everything went smoothly and that we were happy. They also took the time to wish us a great evening. These two men alone makes me want to buy more furniture knowing this is how it will be delivered. Excellent job Ashley for hiring these two. They are the last contact people see from Ashley. They really make you look good!!!! Sincerely the coxwell family,

Janice and lauren did a great job!

Christine was such an amazing home furnishing consultant at Ashley in Tallahassee, Florida. She was respectful, patient, professional and knowledgeable. She made buying furniture from Ashley an enjoyable experience. I am beyond satisfied with the customer service she provided.

Lauren was absolutely awesome! She spent her whole afternoon with me as I was trying to decide the furniture that I wanted. I highly recommend her!

It was very well done and efficient! Thank you very much for your help! Christine was excellent!

Janice was so helpful during our search for a new couch!! We had very specific needs and she was able to find us something that was perfect for us!!

Vincent was an absolute angel! He kept us laughing and comfortable and answered all of our questions with ease.

Janice was very helpful and was able to help me get the right set for my apartment. Thank you so much!

I want to give a heartfelt shoutout and thank you to Christine for her outstanding assistance throughout my furniture selection process. From the very beginning, she was incredibly helpful and patient, even when I decided to change my mind the day after making my purchase. Christine went above and beyond to ensure my expectations were met and did so with such a positive attitude and a smile. She truly is a valuable asset to this company, and her exceptional service made all the difference. Thank you, Christine—You Rock!

Thank you Garrett. You made this experience extremely easy. The store was beautiful and I am going to enjoy my dinning room set.

I love my expense leather sectional rea nice and durable and heavy.

Davood, the sales representative was so nice, patient and understanding.

Vinny was great

Mrs. Janice made this experience perfect! She was respectful of our need to wander the store and discuss/think. She has gained a customer forever in us!!

Having Vincent assisting was critical and super helpful. We are furnishing an entire house, and he held our hand and very knowledgeable. Some of the placards had wrong item number from corporate, and he caught that so we didn't end up with the wrong color. Would absolutely shop at Ashley again.

Good service, both in sales and delivery.

Nice Quality & Selection.

Good quality, good customer service, and most of all the delivery was A+. Both delivery guys were very careful with the furniture and most of all they represented Ashley with class.

I had a wonderful experience purchasing my furniture at Ashley furniture. Ms Nellie was my sales person & made the whole process easy & fun! I highly recommend Nellie, she was amazing!

Janice Avard is thee best. She helped me get my whole apartment setup when I moved here. She gave me her number and email, and I used it a few months later to get in contact with her and get more furniture. Ashley has a lot of sturdy furniture and good deals, and she really hooked me up with the best. My partner moved into town to complete the setup, and we have been pleased as she has helped us out again. Very friendly, not pushy, super helpful. 5 stars!

Loved our shopping experience today . Catrina Stith was about our needs and not just making you buy something . Totally happy with our purchase . Thank You Catrina !!!

Missy greeted us at the door, took us to the sofa we were looking for, sold it to us all in about 1/2 an hour! My husband might go furniture shopping again in the future, it was so painless!

Great place to shop and purchase furniture for your residence.

Literally hate shopping for furniture…not as much as buying a car, but it’s a close second. Mrs. Janice Avard at Ashley in Tallahassee made it a breeze. She is so personable, greeted us at the door, and then let us do our thing. Made the whole process very easy and dare I say enjoyable.

Carol is fantastic!!!! Easiest furniture shopping ever. Carol is super nice and incredibly knowledgeable. I showed her a few pictures of what we were looking for and we zipped around the store (:

Loved Vincent!

Carol was wonderful to work with! She walked us around the warehouse and kept our budget and style in mind when showing options! She was knowledgeable about the different collections and let us take our time looking on our own before making a decision.

Jessica Parks , was friendly and most helpful !

Sandra C was a pleasure to work with when calling the customer service department. She listened to my concerns and handled business like a boss. She went above and beyond for me and my family. She was kind and very knowledgeable. I will definitely ask for her assistance in the future if need be. Thank you Sandra.

Love the furniture and the staff. Go see Nellie Wilkerson!!!! She wasn’t the person on the original sale but she took her time when assisting us with choosing the right sectional and was super knowledgeable!

Just bought my first couch from Ashley’s! Lauren was fabulous, let me explore the store on my own and had a great attitude even though it was the end of the day. I had a blast shopping!

Ms. Nellie was very knowledgeable and professional. She was patient and answered all our questions. One of the best sales experiences I’ve ever had.

We worked with Vincent Skiba as we have in the past and he is wonderful to work with! Very professional and forthright!

Great service and very helpful!

The customer service from Ms Nellie W. was outstanding, purchased my first furniture piece with her help!

Mrs. Janice was the best! It felt like I was shopping with my mom. She made me feel so comfortable and welcome. She made sure I was happy with the decision and helped me with all the paperwork. She’s the best!

Christine and Chris were amazing! Thank you

Lauren was a great worker giving us a great service being very patient along with greeting us filled with joy!!

Lauren was very patient and sweet.

Visited a few furniture stores in the area and Ashley was hands-down the most professional experience. Lauren helped us pick out the perfect sofa. Will definitely shop here again.

Lauren Braswell was an amazing associate! She helped us get everything we wanted and was able to price match with us! Thank you!

The shopping experience was great but I was told the sofa I was buying was made out of real wood. It broke just after the year warranty from Ashley expired and I discovered looking at the damage that it’s not real wood but a compressed material. I bought warranty under Guardian but it’s been a month of frustrating run around and poor service leaving me with a damaged $2400.00 item. Do not take anyone’s word and definitely do not get warranty from Guardian

I gotta say the service and price was absolutely stellar for the memory foam mattress. No complaints. Kylecovey Smith

Thanks Christine for doing such an awesome job helping me with my furniture.

Ginger knows what's going on.. got me and my family set

Ginger helped us with the perfect mattress and base!

We had a pleasant experience purchasing a dining table and chairs with help from Nellie. Will update review once furniture is delivered!

I recently had a great experience with my purchase of living room and bedroom furniture. It’s been a few years since I’ve bought furniture, but Janice Avard was so helpful and made it so enjoyable. She was able to help me figure out what would fit in the space that I have in my home to keep it from feeling too cluttered. I will definitely be back if I need anything in the future.

Lauren was absolutely lovely! She made sure all of our questions and concerns were answered, and quickly responded when I texted her about some more questions I had. Can’t wait to receive our dining table! :)

Janice at Ashley Furniture is tremendous! Her care shown for the customer’s interests, knowledge of the inventory, and efforts on behalf of her customers is a must-have when buying for the comfort of one’s home!

We have had such a great experience at Ashley! Janice Avard helped us choose the most perfect living room set!!

Ashely was the best Sales Rep. Thank you so much for all your help💞

Bought my furniture in 2021. I bought insurance and warranty. Well now furniture is completely falling apart, metal frame is snapped in half. Worse furniture ever for 12k!!! Sent pics, emails, etc. Everything they want. Then they send a message saying they will send a technician. Hope this technician is a welder, framer, and upholstery. Better yet, if a technician comes to my property, they will be escorted off the property, not deal8ng with corporate antics. I'm pretty sure the pic says it all. This company is 2 star furniture selling at 4 star prices and lies. Customers can't put pics on here. But the owner can. Lol. Can't wait for this to see my lawyer.

JR is amazing! he broke everything down and made everything extra clear to us before signing off.

JR was great! Super helpful

JR was an absolute huge help picking out our chair after a horrible experience elsewhere. We came in with a picture of what we wanted and he found exactly what we needed and wanted!

JR wad absolutely wonderful and informative.

Fast, thorough, and helpful

Missy was a great help with the purchase of a dining room table. She got us discounts and she was super easy to deal with

Excellent service for buying furniture for my first home! Jessica made it really easy for us and answered all of my questions!

We came at a great time to get a new king bed (on sale) and Temper Pedic mattress to get the joint pain under control. J.R. And Chris made the math work. Thank you so much, Ashley!

Nellie at the Ashley store in Tallahassee didn't hesitate to help us during our visit. When another employee decided we weren't worth his time, Nellie stepped in. Not only did she make a quick sale. She earned lifetime customers. We knew exactly what we wanted, was prepared to purchase it and within 15 minutes Nellie made us smile. Thanks Nellie for going the extra mile and NOT judging a book by its cover. The Coopers

We had a wonderful experience picking out a mattress. Ms Lauren B. was very helpful, she made sure we found the most comfortable mattress and even solved the hiccup about getting it delivered to my house for the best price. She was awesome and so was the whole experience!

Found exactly what we were looking for and at a reasonable price.

I walked into the Tallahassee store with my mom last month to shop for new living room furniture. Nellie was A salesperson on the floor that day. We are so lucky that she was ! She was helpful and not pushy. Both of my parents are older and have special needs for their furniture and I was nervous because they don’t like change . The furniture was delivered and all seemed perfect until my dad’s chair wasn’t the right size . Nellie worked her magic and she’s still helping us on the issue and it is swiftly being resolved . Very grateful! Everything looks wonderful in their home !

Lauren was so so sweet and incredibly helpful! She made it so easy to find the dresser I’ve been looking for!

Lauren B. was so helpful with finding me a bed frame! She did an awesome job

I went to Ashley to find a TV stand. Janice Avard was excellent in helping me find what I needed. She looked up dimensions and prices on the ones I was interested in and provided me with all the information I needed to help me pick the one I wanted. If you are looking for furniture go in and ask for Janice.

JR did an outstanding job on helping me pick out my bedroom set thank you.

JR was great and very helpful.

Missy was very helpful when purchasing our bedroom furniture. Great store!

Great Service

Lauren was very nice and helpful!!

We had a wonderful experience today purchasing 2 new recliner sofas. Our salesperson, Lauren(Sarah Braswell) provided excellent service, and Christ the manager took the time to ensure we were getting the best purchase.

J.R was very helpful in selecting the perfect bedroom set.

JR is the man! Great help, will be back to see him!

JR did a great job 👍

Ashley was very nice understanding explain every thing I ask and more .very knowledgeable didn't hesitate.i like working with ppl like that don't rush me or press me in to buying Thank you.good job.

Vince was very knowledgeable and helpful and made the shopping experience easy and fun!

My boyfriend and I just recently moved to Tallahassee, 4 days ago. We didn’t have a couch as we sold ours before we moved. Janice was very helpful when buying a new couch for our new home, it’s pet friendly and very comfortable! She also helped us get one half of the couch early so we could be as comfortable in our new home as possible, thank you! Go Navy, beat army! 🤪😂

Had a great time looking for some new couches for my home. I unexpectedly found a set that I fell in love with. Grateful to JR Green for helping answer all of my questions when it came to the logistics and the finances. I would definitely recommend this place!

Christine was excellent with working with my budget! She helped me find a couch and loveseat that fits exactly what I was looking for!

Nellie was very helpful and took the time to sit down with me to explain all of my options! The whole process was easy!

I recently had the pleasure of working with Jay, a sales associate, and I couldn't be happier with the experience. Jay's friendliness made me and my mother feel welcomed right from the start. His professionalism shone through in every interaction, ensuring that all our questions were answered thoroughly. Additionally, Jay's impressive product knowledge helped us make informed decisions with confidence. I highly recommend Jay for his exceptional service and expertise!

My experience with Jan helping me with my living room design and Carol as my sales person made my furniture choice and purchase easy and fun. I highly recommend Ashley and these fine ladies for your next furniture purchase!

We'd been looking for a bedroom set that worked with our vintage beach cottage aesthetic. On a whim, we decided to stop at the Tallahassee Ashley showroom. SO GLAD WE DID! After a friendly greeting at the door by Janice Avard, we walked unbothered through the entire showroom. Halfway through, we spied a set we thought perfect for our vision, and we were stunned to see the whole set was 40% off! On our 2nd visit to the set, Janice came to answer all our questions. Less than 2 hours after deciding to stop in, we were happily scheduled for a quick delivery. Janice is a jewel, and we'll be back for that sofa we fell in love with!

I was greeted immediately and Mrs. Janice made my purchase as smooth as butter! My girls and I can't wait to have movie night on our new sectional! Thank youuuuuu Ashley's and Mrs. Janice!

Go see Nellie, her customer service is unparalleled! Thank you, Nellie.

It’s was a very great experience. Jessica was an extremely great help definitely would go to her for a personal decoration tips and device!

Jessica has been a wonderful help as my roommates and I had just moved into a new apartment. With a color scheme in mind, she helped us pick proper furniture that fit our needs as well as being incredibly comfortable furniture. Thank you Jessica!

Janice Avard is awesome! Great customer service and very helpful! We will definitely be looking for her in the future!!!!

Always an awesome experience when Mrs. Carol is in. She sold us our bed 5 years ago, Couch 2 years ago and today my godson mattress.

Great experience shopping with Ms Carol for a mattress for my son. She was very knowledgeable about the type of mattress we were looking for. I will be returning and looking for our couch and dinning room table with her!

Mrs. Carl is awesome! We bought mattress and a couch from her 5 years ago and failed in love. She’s the best!

Jr had great customer service

I highly recommend working with Janice!!!! She was super helpful and so sweet and patient with me as I looked to furnish 5 bedrooms

JR was awesome! 👏 patient and so helpful!!

I have never left a negative review for anything but I don't want anyone else to go through this experience. While the buying process at Ashley was wonderful and my saleswoman, Janice was fantastic to work with, I will never shop at Ashley again. My furniture was delivered eight days ago. The delivery team left multiple deep scratches in the drywall of my stairwell, put a hole through the drywall, scratched the wood floors on the stairs, and damaged the dresser and nightstand. I understand mistakes happen but the driver never addressed the damage with me and left without me signing anything or telling me he was done. I was told Ashley would fix the situation to my satisfaction but that is not true. Eight days later and no one has addressed the damaged furniture. I sent the quote for the wall damage and they said it's over the amount they are allowed to repair. Stay away from Ashley. Their prices are lower than other stores in town but you get what you pay for.

Best experience with Carol 5 years ago and again today 😃

Ms. Nellie Wilkerson went beyond the call of duty waiting on my wife and me. She was extremely knowledgeable, very polite, most insightful and genuinely cared about us. We are highly satisfied and recommend her with highest regards.

I love Jessica so much! Thank you for helping me find the perfect couch

Carol was great to work with! No pressure, she made sure I got what I wanted.

Jessica was really knowledgeable about the products they had even after we came back almost a year later! Definitely recommend!

Jr was great!

Jessica was great. We needed a leather sleeper sofa for our guest room and she was very helpful throughout the process. A great experience overall and are very satisfied with our purchase.

Needed a couch and I found it so easily! Checking out and getting everything sorted, Christine was great and extremely nice!

Lauren was great to work with, she wasn't pushy, very knowledgeable, and took us to pieces of furniture that were exactly what we were looking for. We will be back to work with her in the future.

J.R. is fantastic!! He took all the frustrations out of trying to find the perfect mattress set for my picky parents. He is fully knowledgeable about all the features available and was very patient when it came time for my parents to debate about what they wanted to get.

Corey was knowledgeable and answered our questions to help us make a decision. Great customer service!

Had a wonderful experience at Turner’s with the help of J.R. Very professional and quick service.

Chris Daigle couldn't have been more helpful! He exemplifies customer satisfaction! Thank you, Chris!

Found a sofa we really wanted here, but the employees made us feel as though we were intruding on their day. Lots of particle board pieces too when you look at much of their “wood” furniture. We ended up at a competitor across the state line and were treated with respect and found another sofa that works excellent for our space; their selection is overwhelmingly better than this store’s offerings. Don’t let this store be your last stop as this is an independently ran location which doesn’t participate in Ashley’s advertised sales, plus they just don’t care to earn your business.

A wonderful experience given to me by JR! Happily walked out with an entire new bedroom set! JR was extremely helpful!

Mr JR green was very helpful and knowledgeable person . He was very polite and guide us on what we exactly looking for in bedding . Overall store is clean and very pleasant.

JR help us with a living room and dining set. Go see him!!

We were greeted immediately by Ginger and from then on it was very pleasant. She treated us as if she had known us even though we were just meeting her for the first time. She was knowledgeable about the products she was showing us and she didn't pressure us into buying anything we we couldn't afford. All in all she is an excellent sales person and one you should be proud to have on your team. It made the whole bed shopping experience very good. John and Charlene Stinson.

J.R. helped us to get a great deal on our outdoor furniture

J.R helped us with our couch muy bueno

I purchased a living room set and entertainment center about 5 months ago. My sales specialist Mrs. Nettie Wilkerson was helpful with the entire purchase. Because of her friendliness, I am her customer for now on when purchasing furniture. Thank you so much. C. Denson

From the first moment I walked in, Janice was extremely cordial. She asked what I was looking for, I told her and she let me go on my way which is what I wanted. She checked in on me timely, I was not ready yet and she let me continue. When I was ready I showered her what I wanted, she explained, I purchased. Left. She is such a pleasure and I will definitely go back to her.

Was shopping for mattresses. Worked with Janice Avard to try mattresses and eventually select one. Janice was extremely helpful through the whole process.

Janice was a tremendous help in helping find the right mattress. She was very knowledgeable on all the different brands and the differences between each. Can’t wait to sleep good on my new mattress!

We recently went here to order furniture for our new home last weekend. And our sales consultant Jessica P went above and beyond to help us find exactly what we really wanted for our house. She's very nice, helpful, and patient with all of our different ideas. So if you want a great deal on furniture, this is the store, and Jessica is the person to talk with, and you'll be glad you did. Thanks again, Jessica!🙂

Christine Reaves lead with honesty and integrity. She provides phenomenal service. Will be back to see her again.

Janice was a doll! very helpful, let us roam around and didn’t hover! 10/10

Ms Carol was very nice help us decide fast with our dinning table thank you very much Ms carol you are the 👌 best

J.R Green is the man! Got my credit approved immediately and got the couch of my dreams 😍

JRGreen did a great job showing Tempur-Pedic beds

Corey Weaver was very accommodating and pleasant to work with. We highly recommend him!

J.R. was excellent in assisting us with finding a new couch and more. He was very patient and helpful.

Lauren Braswell was the sweetest, most helpful person. She made everything very smooth and understandable.

So I went here in Dec and bought a sectional bed and mattress with Carol. Carol did not present all my options and gave me a bad experience but the new manager Chris was a blessing. He fixed all my issues with the purchase and made it right. Keep that guy. He's a great manager with top notch customer service.

Ginger was super helpful and she explained the differences on which is better, which last longer etc. would definitely recommend her

I really enjoyed my experience with Janice Avard! She was very knowledgeable, professional and friendly. Thank you so much! I'm excited about my purchase!

Janice Avard was just exceptional!!! She was extremely helpful and patient through our entire shopping and payment experience. I will definitely be referring her to all family and friends!

Jessica Parks was awesome and made our buying process painless.

The store manager Chris was amazing! Will definitely be back soon

The Tallahassee store is awesome! Check out the furniture and go see the store!

Great selection and friendly and knowledgeable staff, value and style.

ASHELY Homerstore is my favorite furniture store. With it's welcoming salespeople, who don't make me feel pressured, to their prices and quality of furniture giving me many choices for my home. I'm glad to shop where I am Welcomed.

Ms. Nellie Wilkerson was very knowledgeable,helpful and nice! She is a great person to work with.She will definitely help you choose some amazing pieces!

Today my husband and I went back to see Janice Avard at the Tallahassee Ashley Store. This was our second purchase from her. She really makes you feel like family. Her knowledge and experience really helped us make our decision to purchase our new living room furniture today. We will be back!!

Christine Reaves was extremely professional and a great help with choosing new furniture.

Janice Avard was great. Second time she has helped us. Will not be the last.

Jessica Parks was great ! I highly recommend her if you ever come here ! She is amazing and super kind and keeps it entirely real. We loved her and will be back !

Nellie Wilkerson is very nice and was very helpful!

Nellie Wilkerson is super helpful in making good design choices.

JR gave us a great deal on our living room set!

Ms.Janice customer service was exceptional and I would recommend her to assist with all of her furniture needs.

Mr Corey Weaver took the time of his day to check the price of a tempur pedic pillow because it was discontinued and there was no price for it. Because it was discontinued I payed only $149 and it was a good experience. Would come here again to purchase other furniture.

JR helped me find the right bed and mattress for my grandson.

Our sales guy “RJ” helped making furnishing our home so much more comfortable. He listens carefully! And makes every effort to hear what u r saying, and answer thoroughly. He does not pressure u or rush off, if u r not purchasing immediately. We made 3 or 4 trips to the store before finally finding what we needed. I was particularly impressed with how he recalled details of my daughter’s choices of bedroom sets from weeks earlier. That only happens because he cared, not just about what my wife and I had to say. But he respected my girls!!! Thanks for being a kind professional!

Friendly staff just have to wait a month to receive furniture

Bought a table set Jessica parks literally was amazing and made me feel confident in my choice!

Best customer service! They went above and beyond with taking care of us. They were patient and answered all our questions without a problem. They made sure to go over all the possible payment plans and helped pick the best one that was suited for us. The staff is the absolute best!!

Vincent was so amazing! Super kind and genuine salesman. He made our furniture shopping fun and was even able to price honor. Make sure to ask for him when you come in!

Corey did an amazing job selling us new bedroom furniture. He was friendly, showed us exactly what we were looking for and the checkout process was so easy and quick.

Our experience at Ashely Furniture in Tallahassee was excellent! J.R. was extremely kind and helpful. Will definitely be returning for future furniture needs!

JR was very helpful in finding me everything I wanted at a great price.

Great furniture, great service and delivery.

Corey Weaver, was very helpful and nice to us. Thank you!!

Ginger was extremely helpful and took the time to listen to our needs. She definitely knows her stuff.

JUST BOUGHT A COUCH !!!! J. R was very helpful. Awesome guy. He helped us pick out our furniture. Spot on with prices. Go to JR!!! Ask for JR!!!!

Thanks to JR for being very helpful on giving insights on rates and helping find ourbfirst couch set for our first home

The young lady Christine Reaves was very helpful,polite & very informative about products in her store ,if I had a business I would definitely be happy for her to work for me as her Customer service is exceptional also I will definitely be referring her to other people when asking about furniture. Thanks to Ms Christine our shopping experience was very satisfying.

JR helped us pick out a great sleeper sofa!!

Vincent is PHENOMENAL!! Not only did he get us the dream bedroom set but we invested in a new PURPLE mattress and pillows to match! He was very knowledgeable with everything, he gave us an honest and transparent review on each thing we looked at. He even offered amazing advice with the wallpaper we are doing on our room as well as some garden tips! And Seal was also an amazing addition to the checkout process and answered questions as well! Overall a great experience and I’ll definitely utilize them again!

JR, phenomenal sales Consultant.

Jr was great. He made sure that we got more bang for our bucks. He was very knowledgeable of all the things that we wanted. Thanks JR.

We had a great experience at this Ashley furniture. I came in with my grandmother and she can’t walk as well as she used to but it wasn’t a problem at all because they were well equipped with wheelchair support. Corey Weaver was our sales associate and he helped us through every step of the way and showed exceptional professionalism. 5 Stars!

JR was great to work with and very professional.

Very good service. Vinny was great.

Corey Weaver was a pleasure to work with!!!

Purchased a new table. Lauren was very professional and friendly!

Vincent was excellent! I highly recommend seeking him out when you plan your next furniture purchase! The delivery is a nightmare. I enjoyed working with Vincent, but the Thomasville delivery team really is a headache.

Vincent Skiba was great no hassle let us choose what we wanted and made it easy

Jessica was fantastic. She was knowledgeable and no high pressure. Great experience

I had a great purchasing experience with Lauren today! She’s the best!

Excellent customer service, very knowledgeable about merchandise. .

I worked with Vince on Capital Circle. He was super nice and very helpful !!

Jessica great customer ! Kind and very Helpful.

Our salesperson Ginger Balaz is now at the Tallahassee location. We have bought from her many times in the past. Hard working, sincere, always 100% honest. Truly a sales person who listens to your needs and wants and not someone who just tries to make a sale! Next time you need furniture, go to Ashley in Tallahassee and ask for Ginger Balaz.

So glad to hear our favorite furniture salesperson Ginger Balazs is back at Ashley and working at the Tallahassee store! We’ve bought furniture from her many times over the years and have always had an awesome, no-pressure experience in working with Ginger! She is not out to just make a sale but truly wants you to be comfortable and happy with your purchase.

Awesome sales staff!

Very pretty showroom and prices weren't horrible. Looked all over the entire showroom and found my favorite sectional in the sale section in the back. Sales staff very engaged and not high pressure. The place to go for modern furniture. Will be back for sure. And the bathrooms deserve a nod. Well kept store. Delivery actually showed early. Well done!

Great service!!!

The Store Manager-Clay Veen and Jesica Parks were incredible! They were informative and assisted me with major discounts. I’m excited about my purchases.

Ben and Clay were amazing to work with very knowledgeable and made the process smooth! Will definitely be back to work with them in the future!

Ben Parker was very helpful!

Excellent experience with corey! Wasn't pushy and respectful when we asked for a few minutes to look around. Very polite and professional

Vincent is awesome! He helped us so much!

Vincent was amazing! He helped us so much.

Been sent was great to work with as always. This is all third time purchasing with him and have felt confident each time.

Lauren is the reason I'm giving this store 5 stars she's very knowledgeable and helped our family furnish our home within our budget!!! Thanks Lauren

Ms. Wilkerson was a remarkable help in the purchasing of my new mattress and sofa set. She was very knowledgeable in the different types of options available from comfort level and cleaning and care of purchased items. I recommend anybody visiting Ashley furniture store to seek her out for a pleasant shopping experience.

Lauren was a trip, had a ball working with her, and she was very helpful to us with the questions we had.

JR was very helpful and professional.

What a lovely experience it was shopping with you guys today. Lauren was a ray of sunshine and no matter my question, she had the answer. Ask for Lauren by name. She is the absolute BEST.

Lauren was great and so helpful when I was picking out a recliner for my mom.

Went into the the Ashley Furniture Store in Tallahassee and wow was it a friendly place. Shout out to Lauren for the excellent recommendation on the sofa. And yes the cats love it. You came highly recommended and didn't disappoint.

Cory was amazing. He took his time to answer all my questions and did a lot of research for me. Thanks Cory for going above and beyond!

Vince was great and helpful

Love this place I want to give Lauren braswell 5 stars for her help today

Lauren Braswell was awesome!!!!

Jessica was pleasant and we got in and out! Wonderful experience

Vince was great

Missy did a great job helping us find the couch we wanted!

Christine Reaves was so helpful and patient. She will be my go to girl at Ashley from now on!

Jessica was great!

Vincent was great. So informative and helpful.

Had a wonderful experience shopping today. Great customer service.

FAITH was great.

Ben provided excellent service. He patiently showed all options and was kind.

I worked w Missy!! She was great and knowledgeable...

Wonderful experience thanks JR

I visited this store today looking for my favorite salesperson Carol Hodges but she wasn't in however Corey Weaver is a fantastic sales person as well. He was so sweet and funny, taking the anxiety out of my spirit. I felt completely cared for the same way I did when Carol took care of me a few days before. With these two at the ready, you will always have me as a customer. Thanks for selecting your staff so well.

Ben was great! I was in and out and he was knowledgeable and friendly! Great store and I will be back!

Today I purchased my first set of furniture and thanks to Jessica & Christine I am very satisfied with my purchase!!! Their customer service and professionalism was top notch, I would recommend those two ladies to anyone looking to purchase from Ashley’s store.

Very nice furniture just a little pricey

So grateful for the help we got from JR!! Highly recommend coming in person for orders vs online!

Christine Reaves was great with work with. She knew what she was doing and helped me find the right furniture for my place. I recommend a visit with her.

Jessica was simply amazing. Extremely personable and friendly. Helped us create a vision for our new place and we could not be happier!

Vince treated me very good and he’s a wonderful salesman

Excellent customer service - very patient and helpful while my mother picked out a new couch.

Very helpful lady very good customer service. Nellie Wilkerson.

JR Green was very helpful with our recent living room furniture purchase. We were allowed to look around without feeling pressured. We will definitely work with him again on our next furniture purchase!

Lauren was amazing & super helpful! Highly recommend

I love the fact that Mrs. Nellie did not hassle me when looking for furniture. She was knowledgeable and allowed me to browse first and then ask questions.

Ben did an excellent job with efficiency and professionalism as he helped my wife and get a new furniture set for our new place.

Our family had a great experience at Ashley Furniture Home Store. Home Furnishing Consultant Corey Weaver was incredible… he went above and beyond to help us furnish our new home. I highly recommend him and this store!

Gina was the best! She is so helpful and kind. We found exactly what we were looking for and were served with a smile. My husband and I will definitely be purchasing again, just to see Gina!

@Ashleyfurniture Corey assisted me today…. Great greeting! Great Customer Service! Great knowledge…and I was able to use Apple Pay! Im excited 😊

J.R. helped us select a new mattress and all of the accoutrements we needed for a great night’s sleep. He was extremely helpful and even hooked us up with a discount on a new recliner as well as free shipping on all of the items we purchased. Highly recommend Ashley Furniture.

Janice was such a wonderful help, her knowledge on product and design is through the roof! 10/10 recommend her help if you’re looking for experienced help in finding a match for your home!

It was a good experience JR explained everything to great detail and we were satisfied when we walked out the door

Exceptional customer service, this is my second purchase within a year and the experience is amazingly same. Ben was awesome 👍🏾

Ben was awesome, I highly recommend him for your furniture needs!

Vince was a great help with my new coffee table and chair

April was excellent and polite! Very quick service! I definitely recommend going to see her.

Ben is a great guy.

JR was amazing in helping me find the perfect couch for my home! I’m very pleased 😄

Christine did a fantastic job of assisting us with our new couch. She was kind, informative, and best of all got us a good deal.

Excellent service from purchase to delivery. Carol, my sales person is the best

Vincent got me the couch!!

What I really wanted wasn’t available had to come back on Sunday since Saturday was to busy

I had an outstanding experience with Ashely Furniture and wanted to share my feedback! From start to finish, their customer service was top-notch. The representative I spoke with, Gina J, was incredibly helpful and knowledgeable. She went above and beyond to address my concerns and ensure that I had a positive experience. Not only was the service prompt and efficient, but the level of professionalism and courtesy shown was exceptional. Ashley Furniture truly values their customers, and it shows in every interaction. I was impressed by their attention to detail and commitment to providing excellent support. I highly recommend Ashely Furniture for their exceptional customer service. If you're looking for a company that cares about its customers and delivers outstanding service, look no further! Thank you again to Gina J and the entire team at Ashely Furniture for exceeding my expectations.

Great knowledge quick service from Vincent!

Nellie Wilkerson at ashleys is amazing! Super friendly and informative on helping us find our couch! Will be coming back without a doubt for any of funiture purchases.

Nellie Wilkerson at Ashley’s Home Furniture is the reason my husband and I walked away with our dream furniture. She was extremely helpful, very friendly and caring, and took the time to figure out what we were looking for. We highly recommend asking for Nellie when you visit! Thanks Nellie!!!!

JR is the best! He got us a great deal.

I love them!!! Everyone is always friendly and really helpful. I've never has a bad experience!

JR Green was awesome. He listened to my needs and found the right product to meet my needs.

do your buisness with J.R Green. A Great guy and the best salesman on the floor.

Lauren wax excellent.

Jessica was great!!! She understood what I needed and also kept up when I changed my mind multiple times.

Christine Reaves was the best salesperson I have ever met she was professional knowledgeable new the products and sales even the competition she stayed with you until you were completely satisfied she is phenomenal

JR Green was fabulous really took an interest in what we wanted. Love love him for helping us

Jessica was great. Smooth, efficient, and friendly. TY.

Great service from Corey. The puchasing process was quick and very helpful.

Good service

Nellie Wilkerson was very helpful & made my buying experience a breeze. Thank You.

Mrs Lauren is the best. Got me a great deal.

JR Green was great to work with. He got me in and out in less than 30 minutes with a whole house worth of furniture. Very helpful, highly recommend Ashley’s

JR Green was a pleasure to work with, very knowledgeable in helping us decide on a side.

JR was great help. Made experience of purchase easy

Vincent from Tallahassee store was amazing!!! Can't tell you how awesome and smooth was for me to buy the perfect couch! He went above and beyond with his team to make sure I was getting the best costumers service ever! Shout out to David too! Thank you Vincent! I'm so happy with my new sofa!

Mr. Corey Weaver helped me along with my father being there, find a perfect living room set and dining room set for my new place for a good and affordable price. He understood what I needed and was so polite. I would recommend anyone that's looking for some good furniture to come to Ashley's furniture store and ask for Mr. Corey Weaver he will get the job done.

Vince was incredibly helpful and courteous. He helped us pick the perfect couch for what we wanted/needed.

Vince was super nice!

Was very pleased with ordering of furniture. Arrived timely. Delivery and setup was excellent.

Nelly is an awesome salesperson, she hook us up!!! We had a surprisingly great shopping experience.

If you stop into Ashley’s,ask for Corey!! He took the time to run around the store several times to get me just what I wanted

Vince is a great salesman, he was professional and did a great job of showing us around. He was a pleasure to work with and found the perfect loveseat for my husband!

Gina was absolutely fantastic! My wife and i are notoriously bad at decision making, and she was very patient with us and our questions. She listened to what we were looking for and helped to point us in the right direction. We had a great experience with the store, and would highly recommend speaking with Gina to help you find what you're looking for!

Nellie was patient, friendly, and helpful. Thank you for making our experience seamless.

Lauren was great! She allowed us to have our own time looking and exploring. We were able to make a choice for purchase without the pressure.

Lauren B. was awesome. She gave us the room and time to look and try out which we appreciated. She was a pleasure to deal with.

Just had a super weird and awkward experience. Walked in and we were immediately greeted by the guy at the podium. Asked if they had ANY kid furniture. Guy, now annoyed he had to put his phone down and speak to us, says “Nope” and picks right back up on his phone conversation. Alrighty then…First time back in years after another negative experience. Off to Havertys!

I love shopping at Ashley’s in Tallahassee. Good sales team, frequent sales which gives every budget good choices. Delivery and set up is easy and courteous. Thanks Janice Avard for your skill and guidance on selecting furniture for my home.

Sales woman seemed to push us. Not very nice. Seemed to be judging us for wanting to browse showroom. Would not recommend.

Nellie our sales rep was so easy to work with. We purchased our couch and it has been delivered and we are so happy! Delivery team was so professional as well.

I had been looking for a sectional for my living room for months. I walked into Ashley today (3/21/24), and met Ben. After looking around the store, I thought I had found the perfect sectional, but it was a little pricey and ultimately, it was too large for my space, but Ben found the sectional I didn’t know I was looking for! It was the right size/price. He was so patient and helpful. I’ll look for Ben when I’m ready to make another purchase. Ben is great!

Our sales person Lauren was fantastic, showed us all realms of the spectrum of pricing to find exactly what I needed. Will definitely be back for more shopping for more down the road!

Great help with information in the products.

Loved our experience! Definitely will be back for other decor!

Staff were very helpful, but not pushy. Vinny greeted us and asked if we were looking for anything specific and pointed us in the right direction. He checked in with us a few times and provided additional guidance on pieces that fit our needs. He didn't try to pressure us into purchases, in fact he steered us away from things that didn't meet our needs. In the end he and Clay (manager) ensured we were happy with our final purchases. Grateful for their friendly and honest approach to what can be a stressful process!

Lauren was great helped us find exactly what we needed at the right price

Janice Avard has helped my wife and I select and purchase furniture a couple times. She is friendly, honest, and best of all, she will not waste your time. The manager Clay stopped by, said hi, seemed pleasant. As you can tell from the photo, our pack finds Ashley Furniture comfortable.

Cory was the best! 😆

Christine Reaves was amazing! She tended to our needs and graciously provided wisdom for our particular taste in design. So grateful for her kindness.

Excellent experience with Corey at Ashley Furniture both on the phone and in person!!!

Thank you Ms. Lauren for your patience and working to ensure we were completed satisfied! I will definitely send others to you! We will see you soon to continue shopping g for our other items of interest. Keep smiling and doing what you do for your customers!!!

Great selection and great service without being pushy Great experience.

Lauren B was great!! She helped us pick out just the right chairs!! She was personable and very easy to talk to. We never felt pressured. We’ll be back and recommend Ashley’s and Lauren to our friends!

We had an excellent experience, both with Lauren who sold us the sofa & ottoman, as well as her colleague Corey, who initially advised us. Also, the two young men who delivered the furniture were efficient, called ahead of time, and were very courteous. We love the furniture (except for the Dacron filling in the sofa cushions)!

Worked with. Carol Hodges on the purchase of a new recliner. She was very patients with my needs

Very accommodating and great listener. Motivating experience for our new living room space. Thank you so very much for your time and patience with our purchase.

Nellie Wilkerson was extremely helpful and patient with me.I am very happy with my purchase. Thank you again

Amazing customer service and quality products

Great service

Great attention was given, great service. Got my furniture delivered early

My experience was great for the second time with Mrs. Nellie . I completed my living set for me and family. If you lookin for nice furniture. Stop in Tallahassee Fla and ask for Mrs. Nellie . I love her and her experience is great. My family live her. Very professional and patience.

So, Ben Parker assisted with all my furniture needs. He was great. Very patient and listened to what I had in mind for my ideals. He made sure that I was giving the right sale price. He was awesome the whole visit. The team worked well together which included Carol Hodges and Gina-Johnson-Bradley.

I had a great experience buying furniture at Ashley. Our sales representative, Janice was awesome. She took her time to help us find the right pieces we needed plus during the purchase order she made sure to get each detail correct. I will definitely recommend Janice to any friends that are looking for furniture.

Vince was very nice and super helpful!!

Vince was very helpful!

Vincent was super nice and helpful!!

Vincent is the best! He's been my Rep. at Ashelys for many years. He always takes good care of us. We are always happy with Ashelys. Thanks for keeping him around 😁

Hey all, worked with J.R. Green today. I am happy I did! He was knowledgeable and thorough and made my purchase easy. Thank you J Green!

Vince was very nice helping me get the set that was online

Carol was great to work with!

Came in for a furniture replacement, sales associate Ben was extremely helpful and got me squared away quickly and painlessly

Jessica Parks was very easy to work with. Highly recommend.

Ben and Jessica were amazing! They are friendly and knowledgeable. 10/10 they deserve a raise!

Mrs. Nellie did an excellent job in assisting us with our new furniture! She was very knowledgeable of the inventory they had to offer and attentive to our needs, and without pressuring us. Thank you Mrs. Nellie! We will definitely be back!!

Vince is the best!

Thanks so much Vince! Vince was really great 😊

Nellie Wilkerson is extremely professional and responsive.

JR was very nice and personable. Knew the mattress and everything with it. Listened to us and helped with our decision. We definitely will come back and ask for him.

JR Green was very helpful.

The prices were alot lower then i expected and i was actually able to find everything i needed. I'll definitely be returning in the future 💪🏾💯

My experience was superb! Mrs. Nellie was amazing, her patience and expertise help me with my large purchase!

My experience at this location was amazing. JR was phenomenal. Please see him when you visit.

The bedroom set we purchased is very well built and has classic styling. The overall selection and variety of furniture is extensive and the staff is knowledgeable and friendly.

when i tell you christine went above and beyond with her phenomenal customer service! she took care of and made sure that all my questions were answered. great place!

Christine was excellent ! I plan to buy from her again in the very near future, Thank you again !

Christine Reeves is a great salesperson. She did a wonderful job helping my family pick out a beautiful living room set. We will be seeing her again.

The bed was delivered and installed by Ashley furniture. The people who assembled the bed stripped the Allen bolts and did not install the middle supports correctly. I can’t even use the bed since the supports are sagging under their own weight. Technician came out and had to order all new hardware. We were instructed that we could Lay the support where it’s supposed to go and try it that way till we can fix it. This didn’t seem like a good solution to us. It took weeks to get the bed anyway and another week and a half to get a technician out. My wife and I are having to she a room with our 20 month old who USE to sleep by herself. We have gotten text that the new hardware was shipped and then told it wasn’t. We finally asked about a return but we’re informed that even though the furniture had not been used we were unable to return it. Apparently the return policy is only good for three days. Nowhere does it state this in our paperWork that I have. I would leave a half of a star but that was not a option. While everyone has been nice, I feel like we’ve just gotten screwed. We just keep getting a call back later for more information or sorry.

Our experience here was horrible. We visited intending to buy a sleeper sofa and found a blue one at this location. The salesman who assisted us ordered the couch in the wrong color, despite my pointing out that he had done so in the ordering process. He insisted that he was correct and rushed us to the payment section. I had to ask another salesperson for help undoing the original salesman's mistake before we left the store. Ashley then botched the couch delivery 3 times - they were either incredibly late or brought a vehicle too big for delivery each time. I missed at least 10 hours of cumulative work time waiting for delivery. I contacted customer service who said I couldn't receive even a partial refund on the expensive delivery fee. They offered a gift card instead which never arrived.

Ben was great!

Corey Weaver and Clay helped our family select, purchase and arrange delivery of several pieces of furniture to different addresses. We appreciate the time they took with us and their expertise. I highly recommend this store and their sales staff.

Great customer service! April W. She was quick in helpful

Jessica is incredible! She was able to match all the furniture we need, and at a great price. Massive savings. Friendly service. Very satisfied.

I had a great experience and an even better sales Rep Vincent ! If you visit please ask for him!!!

J.R Green was very helpful, took good care of us. Great customer service!

Corey was very helpful and knowledgeable!

Jr was a great help

Christine Reaves was amazing with my granmother, she took the time to listen to her questions, answered them thoroughly and gave her the best options available. If I could give her 50 stars I would, Ms. Reaves is very personable and attentive to her customers. Thank you thank you thank you.

April was very friendly, professional and knowledgeable. She found me exactly what I wanted and helped get it financed. Excellent experience all around.

I have to say, this was the easiest buying experience my girlfriend and I have ever had. Lauren was fantastic, showed us a bunch of options, and narrowed down the perfect couch for us. I first hesitated walking into Ashley, given the reputation of being more on the expensive side, but they worked very well with us and knocked down hundreds of dollars. Could not be happier! Thank you Lauren!!!

I came here looking to furnish my new home and worked with Jessica. She was awesome! I told her the types of styles I like and she helped me pull it together perfectly. She knows her designs and made me feel so comfortable talking to her! She was friendly, pleasant, and a great listener. 10 out of 10. I will only go back if I have her to help me.

Shop with Jessica!!! Her personality is so bubbly and she does a great job of finding the perfect pieces for your vision. She was transparent and made the entire process simple and straight forward. 10/10 recommend!

Jessica was great. She took very good care of us. ❤️❤️❤️

Went in the store to buy alot of furniture, I walked around for 45 minutes, not one sales person acknowledged me, I finally asked one associate where the men's room was, she took one second awy from shopping on her cell phone to point to the direction of the men's room and then went back to her shopping on her phone. I went to another store. I spent $25000 on furniture and decorations. Terrible experience, I won't be shopping at Ashley's ever again

Vincent was very helpful in helping find an accent cabinet for my home. Excellent service.

Had a great experience here! Lauren was fantastic!

My husband and I purchased brand new bar stools for our island in kitchen. We were greeted so warmly by (Home Furnishing Consultant, ( Nellie Wilkerson). After we explained what we wanted and needed, she went to right what we was looking for and needed. We, are so pleased with our purchased. Ashley, furniture store. You are so blessed to have a person like Mrs Nellie Wilkerson. Thank, Mrs Wilkerson.. Emma and Marvin Harvey

I came into the store (very clean store). I was greeted by Nellie Wilkerson. I told her what I was looking for and the size of my living room. She showed me a lot of different sofas. She did not rush me she was very patient and extremely friendly. When I found the sofa I liked. she also told me the set was on special on the set and even gave me the ottoman for the online price (which was a steal and couldn’t turn down). She even helped me pick out colors that would match my rug. She went out of her way to help me furnish my apartment. Thank you Nellie for everything. You are awesome and will be returning in the near future for bedroom set. I highly recommend Ashley’s and ask for Nellie!

Great

Lauren helped us find the perfect, comfiest couch! We told her what we were looking for and she knew exactly what would work. She made it a quick and easy process!

Vincent did a great job helping me furnish my new home with a new bedroom set and living room set

We had a great experience looking at furniture with sales rep Corey! Cory was very laid back, down to earth, and not at all pushy at all. He let us look around at our pace and only came by at the end to ask if we had any questions. We had to wait a couple weeks for our furniture to get delivered from the manufacturer and Corey was keeping us in the loop the whole time. When our furniture arrived to the store, of course I had to work 3 days straight and was unable to pick it up. Corey was able to work out a Saturday morning pick up for us! He a.d another guy even helped us load the couch and table into our trailer! The reason we chose Ashley furniture is because we understand that quality matters. Not only in the furniture, but the staff as well. Thanks again Corey!

The delivery drivers blocked the road for everyone in my culdisac. Not only did they refuse to move. They laughed when it was brought to there attention to move.

This is garbage furniture. I regret spending money on poorly manufactured trash.

We had an awesome experience here tonight while working with J.R. He made my husband and I feel very relaxed and confident while shopping for furniture that fit our tastes. We are very grateful for his awesome customer service tonight. Thank you again!

J.R. Went above and beyond for us tonight. His customer service was top tier and truly made our furniture buying experience very pleasant. From being straight forward, and extremely knowledgeable on the inventory of Ashley’s he provided great suggestions and advice on the best course of action to fit our budget as new homeowners. I can not express how grateful we are for you J.R. We will absolutely be recommending you for others who may be in the market for furniture.

Amazing service since the first time!

Christine Reaves is a pleasure to work with. Lovely disposition. I highly recommend her.

Ms Gina Johnson helped me a lot in buying my furnitures in my new house. She is amazing and accommodating.

Sales April was nice but not that helpful. I was looking for a couch and dining set. Well let’s just say she never tried to help much with the couch. Left me browsing on my own. She wasn’t too informative. Maybe she was new. Didn’t even tell me when my item will be delivered at the end. Update: I received a call from April. She apologized, and as I mentioned, she is new to Ashley‘s. She was very friendly when she called and advise when she will call when she gets a update on my delivery

Best customer service and prices in town!

Excellent staff very helpful Great selection and products

What a great experience at this store. The sales associate Gina was fabulous. Very knowledgeable. Answered all my questions and processed my purchase quickly. I will be back in the future.

This was a very nice layout, but we didn't find as many smaller couch options for our narrow room. We'd love to see more options that aren't super wide but not love seats either. Very helpful with any questions we had, though.

Staff was accommodating and helpful in resolving a packaging error quickly.

Quality products and quality service. I only had one issue and the sales representative (Lauren) went out of her way to resolve the situation. She was very patient with me and even responded to my questions and concerns on her day off. We pretty much bought a whole new living room and Lauren Braswell at the Tallahassee location made it her personal mission to make sure we were happy.

My husband and I had a fantastic experience with Gina. Her pleasant demeanor and patience with all our questions made the shopping process enjoyable. Gina's extensive product knowledge and valuable advice were instrumental in helping us choose the right furniture for our new house. She is an asset to Ashley Furniture! Highly recommend her services!

Vincent was a pleasure to work with!

We visited the store looking for a sleeper sofa, and Gina was able to help us find exactly what we needed. I was very impressed by the selection and prices.

Great service by Ben Parker Assistant Manager and Corey.

Great service

Was super welcoming and polite

Corey has been super helpful with choosing a couch set and mattress!

Corey was really helpful and made buying my bedroom suite easy and stress-free highly recommended

The staff from front to back were awesome during our visit. Very polite and professional. I would recommend this store to anyone seeking to make a purchase of houseware/furniture‼️ Keep up the great work.

Corey was very amazing and took the time to explain all options.

Awesome salesman, helpful and goes above and beyond to help his customers! Very pleased with his services!

It was clean with lots of inventory. Didn't see the models I saw online, where the prices were better. Didn't have free delivery, unless you spend a specific amount of money.

I recently purchased 2 sets of furniture (dining and living) from Ashley and both times Jennie Kirk was my consultant. She was simply AMAZING!!! Her knowledge and experience helped me pick wonderful pieces for my new home. When I presented thoughts, she guided a me to things that allowed the purchase to be perfect. You can’t go wrong with using Ashley Furniture and having Jennie as your consultant. You won’t regret it.

I bought a set of couches. This was my first experience with Ashley Furniture and it was great. The store is beautiful and they have a wonderful selection of furniture and accessories. Our salesperson was Nellie W. She was amazing, very friendly and took her time explaining everything to us. I would definitely come back for future purchases. I recommend Ashley and ask for Nellie when you go!

Nellie was the absolute sweetest soul who helped my husband and I pick out patio furniture and 2 nightstands. She made sure we got the best deal and walked away happy.

Had a great experience buying our first couch. Jessica was a big help and got us the best deal!

Christine was very professional and friendly. She was patient and helped us purchase two new loveseats that we can’t wait to enjoy in our home!! Would definitely work with her again!

Fantastic service by Janice! She is absolutely the right salesperson for us & customer service is her specialty. We will highly recommend her to friends & family and will definitely be back! A thoroughly enjoyable experience.

Thank you to Jr for making the shopping experience hassle free and easy

April was very lovely and helpful. We got what we needed quickly and they have good financing options.

I am 100% undeniably pleased with Ashley furniture store today!! Carol Hodges is the best sales rep I have ever dealt with. She listened to our wants and needs when looking at different couches and sectionals. She went above and beyond to show us different materials and styles that best suit our wants. Carol helped us get the best deals possible and I am NOT disappointed at all that we stopped in today. Thank you so much for our great experience in picking a sectional for our new home.

Today we had the pleasure of working with Christine Reaves; who greeted us as we came in and showed us exactly what we were looking for. She is friendly and knowledgeable which made the process painless. We look forward to working with her again in the future.

Jessica Parks provided the best ever customer service. She’s definitely is an asset to Ashley. She’s knowledgeable and completely understands what her customer is looking for. Ask for her!

Great selection of furniture and excellent service from Vince Skiba, thank you!

Clay and Vincent were awesome. Got me and my wife a great deal on a new mattresse with 3 couches to boot.

Vincent was very helpful. Looking forward to sleeping on my new Purple mattress.

Went to the store in Tallahassee and was greeted with a smile and warm welcome. The store is beautiful, I will be back.

Beautiful showroom! Staff was friendly and professional.

Kudos to Nellie Wilkerson, Home Furnishing Consultant in Tallahassee. Met her a year ago while looking for furniture ideas and we were so impressed we kept her business card and looked her up when we were ready to purchase furniture. Her knowledge and professionalism are just what you need! We purchased and by the time we left we felt like family! Thank you Miss Nellie for the awesome experience…

What a delight it was shopping for our new furniture. Thank you Nellie Wilkerson for your professionalism and expertise. You are very much appreciated!

Amazing place to shop for beautiful furniture for every occasion and every home!

Ben was fantastic! Walked away with a new couch and a new bed set! Great customer service!

Nellie was excellent. I called our local Ashley store the day before I went in and I was blessed to speak with her about the piece of furniture that we liked. She answered all of my questions on the phone so the rest of the process was extremely simple when I was able to visit the store in person the following day. I found her to be personable, engaging, polite, efficient and knowledgeable, and I was thrilled to hear how much experience she had in the industry. She thoroughly exceeded my expectations. Ashley is very lucky to have Nellie on staff :)

Very good assistance on the services

Jessica was phenomenal!! She was helpful and patient! Will go and see her again for our next purchase!

Great customer service and help with finding solutions

Just bought from them today and our salesman JR was amazing. No pressure and showed us lots of options for furnishing our new investment property. Thanks JR!

Vincent was great. Very helpful every step of the way.

JR was great.

I’ve been to a lot of furniture stores most were average until I went to Ashley and spoke to Christine she had great customer service

Absolutely loved Ms. Gina Johnson. She was so patient and very helpful. I will most definitely return for any of my furniture needs.

Great service

Christine Reaves was so AMAZING! She was welcoming and her energy was very warm. She wasn’t rude like the other employee was when I asked her to explain the shipping and delivery of the stores product. Oh yeah and This was such a cute set!

I came to this store to purchase a black bedroom set not knowing anything about furniture. I’m thankful to have had Christine Reave’s help. She was really helpful and patient despite it being other customers there needing assistance. I left with a nice bedroom set!

Jr. Excellent

Christine has so much product knowledge. She made my experience shopping for furniture so simple and easy. I am going to make sure everyone that I know goes to see her!!

JR Green was very friendly, had answers to all our questions and even checked to see if our item was sale or any discounts.

My salesman was excellent!

Ben is awesome! He answered all my questions and worked with me on a last minute change in my order.

Ben P. met us with a friendly smile and encouraged us to look around. He was there to answer all of our questions and concerns. He was knowledgeable and informative, and made us feel assured in our purchases.

Our 1st visit, we were impressed with Miss Nellie W. She was knowledgeable and attentive to our needs. She allowed us to make our own decisions without any pressure. She was pleasant and easy to talk with.

Awesome buying experience with Lauren that spanned two days. Very patient and accommodating.

The sales person, Janice , was very helpful. She helped me find pet friendly fabrics and several choices of stylish sofas and love seats She helped me take advantage of a discount and helped me decide Great experience!

We have had the pleasure of having Vincent as our furniture consultant MANY times over the years. I always tell my friends/family to ask for him. He is very nice and extremely knowledgeable. His quirky personality helps take the anxiety out of buying furniture. He’s very honest about the quality of the furniture. All pieces we have bought have lasted many years- even the “cheaper” couch has been great over 5 years. Thanks, Vince and the Ashley Furniture team!

Ms. Nellie Wilkerson was a pleasure to work with, and the manager, Clay, provided an experience that far exceeded our expectations.

Jennie was excellent. She helped us with all the patients in the world. Thank you for your extra effort to make sure we would be happy with our selections. I would recommend Jennie to anyone shopping for new furniture.

Christine Reaves was a great help to find what I was looking for. Very professional, knowledgeable, and polite

My experiences at Ashley's furniture store with Christine was top tier! I expressed to her what I had in mind and she delivered and exceeded my expectations! You couldn’t ask for better customer service!

SHOUT OUT TO CHRISTINE REAVES .. I’m so grateful to have had her help. I came to this store looking for a bedroom and living room set and left with the best of the best. When I walked into the store, Christine welcomed me with a warming smile. Christine was very helpful and rescourceful. She didn’t rush me to purchase nor did she follow me around like most customer service reps. She made sure to explain any thing I might’ve had any questions on along with giving her professional expertise. She’s really a blessing!

JR was awesome & helpful in purchasing a new couch, really appreciated his time and knowledge! This is my second purchase from them, recommend them to others!

I had an excellent experience in the Ashley Store in Tallahassee! I was just browsing, but the staff helped me as I was looking for things for my dorm!

Vincent was so wonderful! We came in several weeks ago to look at a sofa and loveseat set. When we came back today, he still remembered us. He provided great customer service to us. Thanks, Vincent!

Ben was very helpful and fun to talk to. Felt like talking to a friend and we were able to find everything we need and then some.

Nellie Wilkerson was outstanding serving the furniture needs of my wife and I. I recommend her for all of your furnishing needs. She is awesome sales person.

Service at Tallahassee Florida Location with Lauren and Chris was Wonderful

Kara was very helpful and answered all my questions. Very satisfied with the furniture I purchased and the Kara’s friendly help.

Nellie Wilkerson did an outstanding job helping me and my wife today. Outstanding customer service 👍🏽

I wasn’t planning on buying my bedroom furniture just yet but sales lady Jessica reached out to me and let me know that bedroom set floor model was half off. I went into the store same day and purchased the set. I was so impressed Jessica remembered what I liked and contacted me.

Nellie was super helpful helping me pick out a couch! I didn’t come in with much knowledge and she politely walked me through everything. :)

Nellie Wilkerson was so helpful and kind!! We are first time couch buyers and she helped us find the perfect one, thank you Nellie!!

Ben was incredibly helpful on our visit yesterday. His upbeat attitude made for a very pleasant time and we left with exactly what we needed. I happened to forget something of mine on a piece of furniture and he ran it out to me as I was leaving! Thank you for the help!

Quality furnitures! Ben has been very helpful! ❤️

Great customer service!

Excellent customer service, and the staff explained everything in detail. I went to get the $500 insurance gift card since I never used the insurance when I purchased my couches and was told it was too late. So anyone who purchases the insurance use it within the five years of your purchase, and it's only towards purchasing something else, and it's not a gift card like I was told when I purchased my couches in 2016. I was missed informed by the salespeople, and it's my fault for not keeping the paperwork. If the company had given me the $500 credit, I would have purchased something, so to me, that was bad business 😒

Janice is amazing!!!! She is patient and knows her stuff. Thanks for being great.

We have enjoyed buying our bedroom furniture and dining room table/chairs at Ashley Furniture!!! JR assisted us and was so helpful through it all!!

Excellent experience! Ben was super helpful and very knowledgeable!

Everything I ordered was great! Great delivery team.

I would highly recommend going to see Ben for any and all furniture needs at Ashley’s, not only is he super friendly but very knowledgeable and he got us a wonderful deal on our purchase ❤️

Ben was wonderful for us — four senior guys at FSU — and my mother. Not only did we walk out of the store happy with a dining room table (fit for a nice but practical “frat house” style living situation) but chairs and a coffee table to go with it — all at extremely reasonable prices. He tailored the experiences to our needs without pushing, rather guiding and suggesting, and conversed with us about 1.) how much he enjoyed his job; 2.) how great these options were in honest comparison to other options around; and 3.) the boons of working there if any of us (the senior guys) wanted or needed a job and wanted to apply. All in all, Ben was a terrific resource. We are ecstatic to have bumped into him during the course of our furniture-shopping endeavors. We will be with absolute certainty returning to Ben if we have any problems at all or any further requests / desires. Thanks, Ben.

Excellent recommendations and service from Ben! He did his absolute best make sure we had a great furniture shopping experience. Whenever I need a table, chair, or lamp, I’m coming back to Ben at Ashley Furniture.

Great buying experience. Items wanted were available and sales associate was the best!

We absolutely love Ashley Furniture in Tallahassee! Our salesperson, Kara, goes above and beyond every time to make sure we get the best experience possible. Everyone is so friendly and helpful! Thank you!!!!!!!!!

JR is the right balance of knowing when to push for sales and when a customer needs to wait to make a decision. Looking forward to working with JR on completing our bedroom set.

Great service! Jennie, was able to help me find exactly what I was looking for and with a great deal!

Ben was very knowledgeable and courteous in assisting us with what was needed for our family room. We highly recommend you asking for Ben if you are in the market for new furniture for your home.

JR was very helpful!

J R was very helpful and took time to explain all the features of the beds Glad we shopped at Ashley!

I had the greatest experience thanks to Sarah she took her time and help me and my uncle find a good deal.

JR was great!!

Lauren did excellent customer service. I am very pleased!

Went right in found what I wanted. Janice was a HUGE help, not pushy, didn't follow me around the store, she will be my go to person for furniture here on out!

Christine Reaves is an exceptional Home Furnishing Consultant. She was patience and well knowledge on the products. Which made my experience a blessing in deciding on my mattress. I had been looking for the right mattress for years. Christine guided me to make a purchase the same day.

Jennie was great! Helped me from start to finish!

Loved working with Jessica Parks to find just the right pieces of furniture for my new remodeled living room.

Christine was very knowledgeable and helpful. Thanks

Ms. Lauren took such good care of me and my husband and even stayed after closing with us to make sure we could find what we were looking for. She was able to find us exactly what we were looking for and at a great deal!

My representative name was Ben. He was great. Best experience EVER !

Jennie was very patient. Really took her time explaining everything to us. My daughter first time furniture shopping and she made sure she was comfortable with her selection.

Jenny was so helpful and patient. She made this experience so much easier.

Jessica was amazing! She answered all of my questions and was extremely helpful!

The Ashley Tallahassee location is a beautiful store, well-equipped with quality furniture at different prices. My husband and I spent days futilely shopping around at other stores before we were finally able to find what we were looking for here. When we stepped in, I was amazed by all the variety that they had compared to other stores we had been to and was absolutely enchanted by the beauty and design of their showroom. Our consultant, Jessica Parks was also very helpful and offered well-appreciated discounts and advice on delivery, warranty, etc. I felt comfortable working with her and would choose her again.

J.R. was very helpful every step of the way. Great costumer service and very friendly.

Jessica is very professional, and she listened to each query with a smile and then provide a valid solution to question.

Jessica Parks was excellent! We just got our furniture delivered. Love it. Thank you Jessica for your outstanding guidance and help!

JR is great, he helped me find a recliner for my Husband.

Nellie Wilkerson is a gem! She spent the time with me, listened to my needs and found the furniture I was looking for at a great price! Thanks Nellie!!

Love the furniture, and we got a really good deal, but I’m super upset with their delivery. I was told I would get my stuff on Tuesday, so we planned to have people over on Wednesday, come to find out they moved our delivery date and didn’t tell us till the day we were supposed to get our furniture

We always receive great service from Ms. Janice, she is very helpful in finding exactly the pieces we are looking for.

Really good!

It was pleasure working JR Green. He was extremely helpful and knowledgeable.

Janice was amazing! She was very knowledgeable, gave us options and thorough in the checkout process. My overall experience with her and Clay was amazing.

J.R was great, helped me pick out the perfect mattress. Thank you

Lauren was outstanding and very professional

JR was extremely helpful with my purchase of wall art decor! Thank you

J.R was extremely helpful and knowledgeable during our visit. He walked us outside with our purchase which was excellent customer service.

Ben, assistant store manager took a lot of time with my wife and I in trying to determine which adjustable bed mattress would best meet our needs in generally meeting our physical requirements. We felt very comfortable in the recommendations he made, but letting us make our own decisions. Ben is a very pleasant individual who has the personality to deal quite well with the general public. We will enjoy working with him again for our furniture needs and will definitely recommend him to our family and friends.

Ben was very helpful and patient with me. I ended up with a great deal

Jessica Parks provided excellent service. She is thorough, professional and has a great attitude. I will recommend her to all my friends!

Jessica Parks was a joy to work with. She is an outstanding employee. She offered us various selections to choose from, and was knowledgeable about the products being offered.

Mr. Ben is the best he give us a great deal take the time show us different style we really appreciate the business

Once again had a wonderful sales experience working with Christine Reaves at the Ashley Furniture HomeStore. She goes above and beyond to help out her customers, is so friendly, patient and makes you feel right at home while making important decisions. If you need someone to give you phenomenal customer service, then she is your salesperson!! Enjoy working with her on our purchases every time!!

Jessica helped me out today!!! She was amazing. She was helpful and very very kind! She was also knowledgeable of what they had to offer.

Super grateful to Jessica for helping me get the perfect set of new pillows.

Nellie was wonderful and very helpful.