Ashley Store | Tallahassee, FL 32301

Carol is fantastic!!!! Easiest furniture shopping ever. Carol is super nice and incredibly knowledgeable. I showed her a few pictures of what we were looking for and we zipped around the store (:

Loved Vincent!

Carol was wonderful to work with! She walked us around the warehouse and kept our budget and style in mind when showing options! She was knowledgeable about the different collections and let us take our time looking on our own before making a decision.

Jessica Parks , was friendly and most helpful !

Sandra C was a pleasure to work with when calling the customer service department. She listened to my concerns and handled business like a boss. She went above and beyond for me and my family. She was kind and very knowledgeable. I will definitely ask for her assistance in the future if need be. Thank you Sandra.

Love the furniture and the staff. Go see Nellie Wilkerson!!!! She wasn’t the person on the original sale but she took her time when assisting us with choosing the right sectional and was super knowledgeable!

Just bought my first couch from Ashley’s! Lauren was fabulous, let me explore the store on my own and had a great attitude even though it was the end of the day. I had a blast shopping!

Ms. Nellie was very knowledgeable and professional. She was patient and answered all our questions. One of the best sales experiences I’ve ever had.

We worked with Vincent Skiba as we have in the past and he is wonderful to work with! Very professional and forthright!

Great service and very helpful!

The customer service from Ms Nellie W. was outstanding, purchased my first furniture piece with her help!

Mrs. Janice was the best! It felt like I was shopping with my mom. She made me feel so comfortable and welcome. She made sure I was happy with the decision and helped me with all the paperwork. She’s the best!

Christine and Chris were amazing! Thank you

Lauren was a great worker giving us a great service being very patient along with greeting us filled with joy!!

Lauren was very patient and sweet.

Visited a few furniture stores in the area and Ashley was hands-down the most professional experience. Lauren helped us pick out the perfect sofa. Will definitely shop here again.

Lauren Braswell was an amazing associate! She helped us get everything we wanted and was able to price match with us! Thank you!

The shopping experience was great but I was told the sofa I was buying was made out of real wood. It broke just after the year warranty from Ashley expired and I discovered looking at the damage that it’s not real wood but a compressed material. I bought warranty under Guardian but it’s been a month of frustrating run around and poor service leaving me with a damaged $2400.00 item. Do not take anyone’s word and definitely do not get warranty from Guardian

I gotta say the service and price was absolutely stellar for the memory foam mattress. No complaints. Kylecovey Smith

Thanks Christine for doing such an awesome job helping me with my furniture.

Ginger knows what's going on.. got me and my family set

Ginger helped us with the perfect mattress and base!

We had a pleasant experience purchasing a dining table and chairs with help from Nellie. Will update review once furniture is delivered!

I recently had a great experience with my purchase of living room and bedroom furniture. It’s been a few years since I’ve bought furniture, but Janice Avard was so helpful and made it so enjoyable. She was able to help me figure out what would fit in the space that I have in my home to keep it from feeling too cluttered. I will definitely be back if I need anything in the future.

Lauren was absolutely lovely! She made sure all of our questions and concerns were answered, and quickly responded when I texted her about some more questions I had. Can’t wait to receive our dining table! :)

Janice at Ashley Furniture is tremendous! Her care shown for the customer’s interests, knowledge of the inventory, and efforts on behalf of her customers is a must-have when buying for the comfort of one’s home!

We have had such a great experience at Ashley! Janice Avard helped us choose the most perfect living room set!!

Ashely was the best Sales Rep. Thank you so much for all your help💞

Bought my furniture in 2021. I bought insurance and warranty. Well now furniture is completely falling apart, metal frame is snapped in half. Worse furniture ever for 12k!!! Sent pics, emails, etc. Everything they want. Then they send a message saying they will send a technician. Hope this technician is a welder, framer, and upholstery. Better yet, if a technician comes to my property, they will be escorted off the property, not deal8ng with corporate antics. I'm pretty sure the pic says it all. This company is 2 star furniture selling at 4 star prices and lies. Customers can't put pics on here. But the owner can. Lol. Can't wait for this to see my lawyer.

JR is amazing! he broke everything down and made everything extra clear to us before signing off.

JR was great! Super helpful

JR was an absolute huge help picking out our chair after a horrible experience elsewhere. We came in with a picture of what we wanted and he found exactly what we needed and wanted!

JR wad absolutely wonderful and informative.

Fast, thorough, and helpful

Missy was a great help with the purchase of a dining room table. She got us discounts and she was super easy to deal with

Excellent service for buying furniture for my first home! Jessica made it really easy for us and answered all of my questions!

We came at a great time to get a new king bed (on sale) and Temper Pedic mattress to get the joint pain under control. J.R. And Chris made the math work. Thank you so much, Ashley!

Nellie at the Ashley store in Tallahassee didn't hesitate to help us during our visit. When another employee decided we weren't worth his time, Nellie stepped in. Not only did she make a quick sale. She earned lifetime customers. We knew exactly what we wanted, was prepared to purchase it and within 15 minutes Nellie made us smile. Thanks Nellie for going the extra mile and NOT judging a book by its cover. The Coopers

We had a wonderful experience picking out a mattress. Ms Lauren B. was very helpful, she made sure we found the most comfortable mattress and even solved the hiccup about getting it delivered to my house for the best price. She was awesome and so was the whole experience!

Found exactly what we were looking for and at a reasonable price.

I walked into the Tallahassee store with my mom last month to shop for new living room furniture. Nellie was A salesperson on the floor that day. We are so lucky that she was ! She was helpful and not pushy. Both of my parents are older and have special needs for their furniture and I was nervous because they don’t like change . The furniture was delivered and all seemed perfect until my dad’s chair wasn’t the right size . Nellie worked her magic and she’s still helping us on the issue and it is swiftly being resolved . Very grateful! Everything looks wonderful in their home !

Lauren was so so sweet and incredibly helpful! She made it so easy to find the dresser I’ve been looking for!

Lauren B. was so helpful with finding me a bed frame! She did an awesome job

I went to Ashley to find a TV stand. Janice Avard was excellent in helping me find what I needed. She looked up dimensions and prices on the ones I was interested in and provided me with all the information I needed to help me pick the one I wanted. If you are looking for furniture go in and ask for Janice.

JR did an outstanding job on helping me pick out my bedroom set thank you.

JR was great and very helpful.

Missy was very helpful when purchasing our bedroom furniture. Great store!

Great Service

Lauren was very nice and helpful!!

We had a wonderful experience today purchasing 2 new recliner sofas. Our salesperson, Lauren(Sarah Braswell) provided excellent service, and Christ the manager took the time to ensure we were getting the best purchase.

J.R was very helpful in selecting the perfect bedroom set.

JR is the man! Great help, will be back to see him!

JR did a great job 👍

Ashley was very nice understanding explain every thing I ask and more .very knowledgeable didn't hesitate.i like working with ppl like that don't rush me or press me in to buying Thank you.good job.

Vince was very knowledgeable and helpful and made the shopping experience easy and fun!

My boyfriend and I just recently moved to Tallahassee, 4 days ago. We didn’t have a couch as we sold ours before we moved. Janice was very helpful when buying a new couch for our new home, it’s pet friendly and very comfortable! She also helped us get one half of the couch early so we could be as comfortable in our new home as possible, thank you! Go Navy, beat army! 🤪😂

Had a great time looking for some new couches for my home. I unexpectedly found a set that I fell in love with. Grateful to JR Green for helping answer all of my questions when it came to the logistics and the finances. I would definitely recommend this place!

Christine was excellent with working with my budget! She helped me find a couch and loveseat that fits exactly what I was looking for!

Nellie was very helpful and took the time to sit down with me to explain all of my options! The whole process was easy!

I recently had the pleasure of working with Jay, a sales associate, and I couldn't be happier with the experience. Jay's friendliness made me and my mother feel welcomed right from the start. His professionalism shone through in every interaction, ensuring that all our questions were answered thoroughly. Additionally, Jay's impressive product knowledge helped us make informed decisions with confidence. I highly recommend Jay for his exceptional service and expertise!

My experience with Jan helping me with my living room design and Carol as my sales person made my furniture choice and purchase easy and fun. I highly recommend Ashley and these fine ladies for your next furniture purchase!

We'd been looking for a bedroom set that worked with our vintage beach cottage aesthetic. On a whim, we decided to stop at the Tallahassee Ashley showroom. SO GLAD WE DID! After a friendly greeting at the door by Janice Avard, we walked unbothered through the entire showroom. Halfway through, we spied a set we thought perfect for our vision, and we were stunned to see the whole set was 40% off! On our 2nd visit to the set, Janice came to answer all our questions. Less than 2 hours after deciding to stop in, we were happily scheduled for a quick delivery. Janice is a jewel, and we'll be back for that sofa we fell in love with!

I was greeted immediately and Mrs. Janice made my purchase as smooth as butter! My girls and I can't wait to have movie night on our new sectional! Thank youuuuuu Ashley's and Mrs. Janice!

Go see Nellie, her customer service is unparalleled! Thank you, Nellie.

It’s was a very great experience. Jessica was an extremely great help definitely would go to her for a personal decoration tips and device!

Jessica has been a wonderful help as my roommates and I had just moved into a new apartment. With a color scheme in mind, she helped us pick proper furniture that fit our needs as well as being incredibly comfortable furniture. Thank you Jessica!

Janice Avard is awesome! Great customer service and very helpful! We will definitely be looking for her in the future!!!!

Always an awesome experience when Mrs. Carol is in. She sold us our bed 5 years ago, Couch 2 years ago and today my godson mattress.

Great experience shopping with Ms Carol for a mattress for my son. She was very knowledgeable about the type of mattress we were looking for. I will be returning and looking for our couch and dinning room table with her!

Mrs. Carl is awesome! We bought mattress and a couch from her 5 years ago and failed in love. She’s the best!

Jr had great customer service

I highly recommend working with Janice!!!! She was super helpful and so sweet and patient with me as I looked to furnish 5 bedrooms

JR was awesome! 👏 patient and so helpful!!

I have never left a negative review for anything but I don't want anyone else to go through this experience. While the buying process at Ashley was wonderful and my saleswoman, Janice was fantastic to work with, I will never shop at Ashley again. My furniture was delivered eight days ago. The delivery team left multiple deep scratches in the drywall of my stairwell, put a hole through the drywall, scratched the wood floors on the stairs, and damaged the dresser and nightstand. I understand mistakes happen but the driver never addressed the damage with me and left without me signing anything or telling me he was done. I was told Ashley would fix the situation to my satisfaction but that is not true. Eight days later and no one has addressed the damaged furniture. I sent the quote for the wall damage and they said it's over the amount they are allowed to repair. Stay away from Ashley. Their prices are lower than other stores in town but you get what you pay for.

Best experience with Carol 5 years ago and again today 😃

Ms. Nellie Wilkerson went beyond the call of duty waiting on my wife and me. She was extremely knowledgeable, very polite, most insightful and genuinely cared about us. We are highly satisfied and recommend her with highest regards.

I love Jessica so much! Thank you for helping me find the perfect couch

Carol was great to work with! No pressure, she made sure I got what I wanted.

Jessica was really knowledgeable about the products they had even after we came back almost a year later! Definitely recommend!

Jr was great!

Jessica was great. We needed a leather sleeper sofa for our guest room and she was very helpful throughout the process. A great experience overall and are very satisfied with our purchase.

Needed a couch and I found it so easily! Checking out and getting everything sorted, Christine was great and extremely nice!

Lauren was great to work with, she wasn't pushy, very knowledgeable, and took us to pieces of furniture that were exactly what we were looking for. We will be back to work with her in the future.

J.R. is fantastic!! He took all the frustrations out of trying to find the perfect mattress set for my picky parents. He is fully knowledgeable about all the features available and was very patient when it came time for my parents to debate about what they wanted to get.

Corey was knowledgeable and answered our questions to help us make a decision. Great customer service!

Had a wonderful experience at Turner’s with the help of J.R. Very professional and quick service.

Chris Daigle couldn't have been more helpful! He exemplifies customer satisfaction! Thank you, Chris!

Found a sofa we really wanted here, but the employees made us feel as though we were intruding on their day. Lots of particle board pieces too when you look at much of their “wood” furniture. We ended up at a competitor across the state line and were treated with respect and found another sofa that works excellent for our space; their selection is overwhelmingly better than this store’s offerings. Don’t let this store be your last stop as this is an independently ran location which doesn’t participate in Ashley’s advertised sales, plus they just don’t care to earn your business.

A wonderful experience given to me by JR! Happily walked out with an entire new bedroom set! JR was extremely helpful!

Mr JR green was very helpful and knowledgeable person . He was very polite and guide us on what we exactly looking for in bedding . Overall store is clean and very pleasant.

JR help us with a living room and dining set. Go see him!!

We were greeted immediately by Ginger and from then on it was very pleasant. She treated us as if she had known us even though we were just meeting her for the first time. She was knowledgeable about the products she was showing us and she didn't pressure us into buying anything we we couldn't afford. All in all she is an excellent sales person and one you should be proud to have on your team. It made the whole bed shopping experience very good. John and Charlene Stinson.

J.R. helped us to get a great deal on our outdoor furniture

J.R helped us with our couch muy bueno

I purchased a living room set and entertainment center about 5 months ago. My sales specialist Mrs. Nettie Wilkerson was helpful with the entire purchase. Because of her friendliness, I am her customer for now on when purchasing furniture. Thank you so much. C. Denson

From the first moment I walked in, Janice was extremely cordial. She asked what I was looking for, I told her and she let me go on my way which is what I wanted. She checked in on me timely, I was not ready yet and she let me continue. When I was ready I showered her what I wanted, she explained, I purchased. Left. She is such a pleasure and I will definitely go back to her.

Was shopping for mattresses. Worked with Janice Avard to try mattresses and eventually select one. Janice was extremely helpful through the whole process.

Janice was a tremendous help in helping find the right mattress. She was very knowledgeable on all the different brands and the differences between each. Can’t wait to sleep good on my new mattress!

We recently went here to order furniture for our new home last weekend. And our sales consultant Jessica P went above and beyond to help us find exactly what we really wanted for our house. She's very nice, helpful, and patient with all of our different ideas. So if you want a great deal on furniture, this is the store, and Jessica is the person to talk with, and you'll be glad you did. Thanks again, Jessica!🙂

Christine Reaves lead with honesty and integrity. She provides phenomenal service. Will be back to see her again.

Janice was a doll! very helpful, let us roam around and didn’t hover! 10/10

Ms Carol was very nice help us decide fast with our dinning table thank you very much Ms carol you are the 👌 best

J.R Green is the man! Got my credit approved immediately and got the couch of my dreams 😍

JRGreen did a great job showing Tempur-Pedic beds

Corey Weaver was very accommodating and pleasant to work with. We highly recommend him!

J.R. was excellent in assisting us with finding a new couch and more. He was very patient and helpful.

Lauren Braswell was the sweetest, most helpful person. She made everything very smooth and understandable.

So I went here in Dec and bought a sectional bed and mattress with Carol. Carol did not present all my options and gave me a bad experience but the new manager Chris was a blessing. He fixed all my issues with the purchase and made it right. Keep that guy. He's a great manager with top notch customer service.

Ginger was super helpful and she explained the differences on which is better, which last longer etc. would definitely recommend her

I really enjoyed my experience with Janice Avard! She was very knowledgeable, professional and friendly. Thank you so much! I'm excited about my purchase!

Janice Avard was just exceptional!!! She was extremely helpful and patient through our entire shopping and payment experience. I will definitely be referring her to all family and friends!

Jessica Parks was awesome and made our buying process painless.

The store manager Chris was amazing! Will definitely be back soon

The Tallahassee store is awesome! Check out the furniture and go see the store!

Great selection and friendly and knowledgeable staff, value and style.

ASHELY Homerstore is my favorite furniture store. With it's welcoming salespeople, who don't make me feel pressured, to their prices and quality of furniture giving me many choices for my home. I'm glad to shop where I am Welcomed.

Ms. Nellie Wilkerson was very knowledgeable,helpful and nice! She is a great person to work with.She will definitely help you choose some amazing pieces!

Today my husband and I went back to see Janice Avard at the Tallahassee Ashley Store. This was our second purchase from her. She really makes you feel like family. Her knowledge and experience really helped us make our decision to purchase our new living room furniture today. We will be back!!

Christine Reaves was extremely professional and a great help with choosing new furniture.

Janice Avard was great. Second time she has helped us. Will not be the last.

Jessica Parks was great ! I highly recommend her if you ever come here ! She is amazing and super kind and keeps it entirely real. We loved her and will be back !

Nellie Wilkerson is very nice and was very helpful!

Nellie Wilkerson is super helpful in making good design choices.

JR gave us a great deal on our living room set!

Ms.Janice customer service was exceptional and I would recommend her to assist with all of her furniture needs.

Mr Corey Weaver took the time of his day to check the price of a tempur pedic pillow because it was discontinued and there was no price for it. Because it was discontinued I payed only $149 and it was a good experience. Would come here again to purchase other furniture.

JR helped me find the right bed and mattress for my grandson.

Our sales guy “RJ” helped making furnishing our home so much more comfortable. He listens carefully! And makes every effort to hear what u r saying, and answer thoroughly. He does not pressure u or rush off, if u r not purchasing immediately. We made 3 or 4 trips to the store before finally finding what we needed. I was particularly impressed with how he recalled details of my daughter’s choices of bedroom sets from weeks earlier. That only happens because he cared, not just about what my wife and I had to say. But he respected my girls!!! Thanks for being a kind professional!

Friendly staff just have to wait a month to receive furniture

Bought a table set Jessica parks literally was amazing and made me feel confident in my choice!

Best customer service! They went above and beyond with taking care of us. They were patient and answered all our questions without a problem. They made sure to go over all the possible payment plans and helped pick the best one that was suited for us. The staff is the absolute best!!

Vincent was so amazing! Super kind and genuine salesman. He made our furniture shopping fun and was even able to price honor. Make sure to ask for him when you come in!

Corey did an amazing job selling us new bedroom furniture. He was friendly, showed us exactly what we were looking for and the checkout process was so easy and quick.

Our experience at Ashely Furniture in Tallahassee was excellent! J.R. was extremely kind and helpful. Will definitely be returning for future furniture needs!

JR was very helpful in finding me everything I wanted at a great price.

Great furniture, great service and delivery.

Corey Weaver, was very helpful and nice to us. Thank you!!

Ginger was extremely helpful and took the time to listen to our needs. She definitely knows her stuff.

JUST BOUGHT A COUCH !!!! J. R was very helpful. Awesome guy. He helped us pick out our furniture. Spot on with prices. Go to JR!!! Ask for JR!!!!

Thanks to JR for being very helpful on giving insights on rates and helping find ourbfirst couch set for our first home

The young lady Christine Reaves was very helpful,polite & very informative about products in her store ,if I had a business I would definitely be happy for her to work for me as her Customer service is exceptional also I will definitely be referring her to other people when asking about furniture. Thanks to Ms Christine our shopping experience was very satisfying.

JR helped us pick out a great sleeper sofa!!

Vincent is PHENOMENAL!! Not only did he get us the dream bedroom set but we invested in a new PURPLE mattress and pillows to match! He was very knowledgeable with everything, he gave us an honest and transparent review on each thing we looked at. He even offered amazing advice with the wallpaper we are doing on our room as well as some garden tips! And Seal was also an amazing addition to the checkout process and answered questions as well! Overall a great experience and I’ll definitely utilize them again!

JR, phenomenal sales Consultant.

Jr was great. He made sure that we got more bang for our bucks. He was very knowledgeable of all the things that we wanted. Thanks JR.

We had a great experience at this Ashley furniture. I came in with my grandmother and she can’t walk as well as she used to but it wasn’t a problem at all because they were well equipped with wheelchair support. Corey Weaver was our sales associate and he helped us through every step of the way and showed exceptional professionalism. 5 Stars!

JR was great to work with and very professional.

My name is Donna (Purcell) Haynes. My husband and I recently moved to Florida from New York. We shopped at Ashley Furniture in Tallahassee, Florida. We were a little nervous about going into furniture stores because of past experiences of pushy sales people. We were greeted by a very friendly sales consultant named Lauren Braswell. She was spectacular. She was sweet, kind, and an expert in her field. She knew her inventory and listened to our concerns helping us select the perfect pieces for our new home. We will be back. Thank you for everything Lauren.

Very good service. Vinny was great.

Corey Weaver was a pleasure to work with!!!

Purchased a new table. Lauren was very professional and friendly!

Vincent was excellent! I highly recommend seeking him out when you plan your next furniture purchase! The delivery is a nightmare. I enjoyed working with Vincent, but the Thomasville delivery team really is a headache.

Vincent Skiba was great no hassle let us choose what we wanted and made it easy

Jessica was fantastic. She was knowledgeable and no high pressure. Great experience

I had a great purchasing experience with Lauren today! She’s the best!

Excellent customer service, very knowledgeable about merchandise. .

I worked with Vince on Capital Circle. He was super nice and very helpful !!

Jessica great customer ! Kind and very Helpful.

Our salesperson Ginger Balaz is now at the Tallahassee location. We have bought from her many times in the past. Hard working, sincere, always 100% honest. Truly a sales person who listens to your needs and wants and not someone who just tries to make a sale! Next time you need furniture, go to Ashley in Tallahassee and ask for Ginger Balaz.

So glad to hear our favorite furniture salesperson Ginger Balazs is back at Ashley and working at the Tallahassee store! We’ve bought furniture from her many times over the years and have always had an awesome, no-pressure experience in working with Ginger! She is not out to just make a sale but truly wants you to be comfortable and happy with your purchase.

Awesome sales staff!

Very pretty showroom and prices weren't horrible. Looked all over the entire showroom and found my favorite sectional in the sale section in the back. Sales staff very engaged and not high pressure. The place to go for modern furniture. Will be back for sure. And the bathrooms deserve a nod. Well kept store. Delivery actually showed early. Well done!

Great service!!!

The Store Manager-Clay Veen and Jesica Parks were incredible! They were informative and assisted me with major discounts. I’m excited about my purchases.

Ben and Clay were amazing to work with very knowledgeable and made the process smooth! Will definitely be back to work with them in the future!

Ben Parker was very helpful!

Excellent experience with corey! Wasn't pushy and respectful when we asked for a few minutes to look around. Very polite and professional

Vincent is awesome! He helped us so much!

Vincent was amazing! He helped us so much.

Been sent was great to work with as always. This is all third time purchasing with him and have felt confident each time.

Lauren is the reason I'm giving this store 5 stars she's very knowledgeable and helped our family furnish our home within our budget!!! Thanks Lauren

Ms. Wilkerson was a remarkable help in the purchasing of my new mattress and sofa set. She was very knowledgeable in the different types of options available from comfort level and cleaning and care of purchased items. I recommend anybody visiting Ashley furniture store to seek her out for a pleasant shopping experience.

Lauren was a trip, had a ball working with her, and she was very helpful to us with the questions we had.

JR was very helpful and professional.

What a lovely experience it was shopping with you guys today. Lauren was a ray of sunshine and no matter my question, she had the answer. Ask for Lauren by name. She is the absolute BEST.

Lauren was great and so helpful when I was picking out a recliner for my mom.

Went into the the Ashley Furniture Store in Tallahassee and wow was it a friendly place. Shout out to Lauren for the excellent recommendation on the sofa. And yes the cats love it. You came highly recommended and didn't disappoint.

Cory was amazing. He took his time to answer all my questions and did a lot of research for me. Thanks Cory for going above and beyond!

Vince was great and helpful

Love this place I want to give Lauren braswell 5 stars for her help today

Lauren Braswell was awesome!!!!

Jessica was pleasant and we got in and out! Wonderful experience

Vince was great

Missy did a great job helping us find the couch we wanted!

Christine Reaves was so helpful and patient. She will be my go to girl at Ashley from now on!

Jessica was great!

Vincent was great. So informative and helpful.

Had a wonderful experience shopping today. Great customer service.

Ben was great.

Ben provided excellent service. He patiently showed all options and was kind.

I worked w Missy!! She was great and knowledgeable...

Wonderful experience thanks JR

I visited this store today looking for my favorite salesperson Carol Hodges but she wasn't in however Corey Weaver is a fantastic sales person as well. He was so sweet and funny, taking the anxiety out of my spirit. I felt completely cared for the same way I did when Carol took care of me a few days before. With these two at the ready, you will always have me as a customer. Thanks for selecting your staff so well.

Ben was great! I was in and out and he was knowledgeable and friendly! Great store and I will be back!

Today I purchased my first set of furniture and thanks to Jessica & Christine I am very satisfied with my purchase!!! Their customer service and professionalism was top notch, I would recommend those two ladies to anyone looking to purchase from Ashley’s store.

Very nice furniture just a little pricey

So grateful for the help we got from JR!! Highly recommend coming in person for orders vs online!

Christine Reaves was great with work with. She knew what she was doing and helped me find the right furniture for my place. I recommend a visit with her.

Jessica was simply amazing. Extremely personable and friendly. Helped us create a vision for our new place and we could not be happier!

Vince treated me very good and he’s a wonderful salesman

Excellent customer service - very patient and helpful while my mother picked out a new couch.

Very helpful lady very good customer service. Nellie Wilkerson.

JR Green was very helpful with our recent living room furniture purchase. We were allowed to look around without feeling pressured. We will definitely work with him again on our next furniture purchase!

Lauren was amazing & super helpful! Highly recommend

I love the fact that Mrs. Nellie did not hassle me when looking for furniture. She was knowledgeable and allowed me to browse first and then ask questions.

Ben did an excellent job with efficiency and professionalism as he helped my wife and get a new furniture set for our new place.

Our family had a great experience at Ashley Furniture Home Store. Home Furnishing Consultant Corey Weaver was incredible… he went above and beyond to help us furnish our new home. I highly recommend him and this store!

Gina was the best! She is so helpful and kind. We found exactly what we were looking for and were served with a smile. My husband and I will definitely be purchasing again, just to see Gina!

@Ashleyfurniture Corey assisted me today…. Great greeting! Great Customer Service! Great knowledge…and I was able to use Apple Pay! Im excited 😊

J.R. helped us select a new mattress and all of the accoutrements we needed for a great night’s sleep. He was extremely helpful and even hooked us up with a discount on a new recliner as well as free shipping on all of the items we purchased. Highly recommend Ashley Furniture.

Janice was such a wonderful help, her knowledge on product and design is through the roof! 10/10 recommend her help if you’re looking for experienced help in finding a match for your home!

It was a good experience JR explained everything to great detail and we were satisfied when we walked out the door

Exceptional customer service, this is my second purchase within a year and the experience is amazingly same. Ben was awesome 👍🏾

Ben was awesome, I highly recommend him for your furniture needs!

Vince was a great help with my new coffee table and chair

April was excellent and polite! Very quick service! I definitely recommend going to see her.

Ben is a great guy.

JR was amazing in helping me find the perfect couch for my home! I’m very pleased 😄

Christine did a fantastic job of assisting us with our new couch. She was kind, informative, and best of all got us a good deal.

I went to the Tallahassee Ashley home store and purchased a couch and recliner back in November 2023 about a month ago the recliner got stuck and did not want to close. after calling Ashley and waiting about two weeks a guy comes out and says that the recliner frame was bowed out to the right very weird bend, he showed me that part and I was pretty much in shock because that meant it was sold to me in bad shape to start. The part was ordered, but to have the service tech do the job was another two weeks of waiting, as I was moving from my apartment into my new house I was told my service warranty was voided because I moved my furniture from one location to another. I won't be buying from them again.

Excellent service from purchase to delivery. Carol, my sales person is the best

Vincent got me the couch!!

What I really wanted wasn’t available had to come back on Sunday since Saturday was to busy

I had an outstanding experience with Ashely Furniture and wanted to share my feedback! From start to finish, their customer service was top-notch. The representative I spoke with, Gina J, was incredibly helpful and knowledgeable. She went above and beyond to address my concerns and ensure that I had a positive experience. Not only was the service prompt and efficient, but the level of professionalism and courtesy shown was exceptional. Ashley Furniture truly values their customers, and it shows in every interaction. I was impressed by their attention to detail and commitment to providing excellent support. I highly recommend Ashely Furniture for their exceptional customer service. If you're looking for a company that cares about its customers and delivers outstanding service, look no further! Thank you again to Gina J and the entire team at Ashely Furniture for exceeding my expectations.

Great knowledge quick service from Vincent!

Nellie Wilkerson at ashleys is amazing! Super friendly and informative on helping us find our couch! Will be coming back without a doubt for any of funiture purchases.

Nellie Wilkerson at Ashley’s Home Furniture is the reason my husband and I walked away with our dream furniture. She was extremely helpful, very friendly and caring, and took the time to figure out what we were looking for. We highly recommend asking for Nellie when you visit! Thanks Nellie!!!!

JR is the best! He got us a great deal.

I love them!!! Everyone is always friendly and really helpful. I've never has a bad experience!

JR Green was awesome. He listened to my needs and found the right product to meet my needs.

do your buisness with J.R Green. A Great guy and the best salesman on the floor.

Lauren wax excellent.

Jessica was great!!! She understood what I needed and also kept up when I changed my mind multiple times.

Christine Reaves was the best salesperson I have ever met she was professional knowledgeable new the products and sales even the competition she stayed with you until you were completely satisfied she is phenomenal

JR Green was fabulous really took an interest in what we wanted. Love love him for helping us

Jessica was great. Smooth, efficient, and friendly. TY.

Great service from Corey. The puchasing process was quick and very helpful.

Good service

Nellie Wilkerson was very helpful & made my buying experience a breeze. Thank You.

Mrs Lauren is the best. Got me a great deal.

JR Green was great to work with. He got me in and out in less than 30 minutes with a whole house worth of furniture. Very helpful, highly recommend Ashley’s

JR Green was a pleasure to work with, very knowledgeable in helping us decide on a side.

JR was great help. Made experience of purchase easy

Vincent from Tallahassee store was amazing!!! Can't tell you how awesome and smooth was for me to buy the perfect couch! He went above and beyond with his team to make sure I was getting the best costumers service ever! Shout out to David too! Thank you Vincent! I'm so happy with my new sofa!

Mr. Corey Weaver helped me along with my father being there, find a perfect living room set and dining room set for my new place for a good and affordable price. He understood what I needed and was so polite. I would recommend anyone that's looking for some good furniture to come to Ashley's furniture store and ask for Mr. Corey Weaver he will get the job done.

Vince was incredibly helpful and courteous. He helped us pick the perfect couch for what we wanted/needed.

Vince was super nice!

Was very pleased with ordering of furniture. Arrived timely. Delivery and setup was excellent.

Nelly is an awesome salesperson, she hook us up!!! We had a surprisingly great shopping experience.

If you stop into Ashley’s,ask for Corey!! He took the time to run around the store several times to get me just what I wanted

Vince is a great salesman, he was professional and did a great job of showing us around. He was a pleasure to work with and found the perfect loveseat for my husband!

Gina was absolutely fantastic! My wife and i are notoriously bad at decision making, and she was very patient with us and our questions. She listened to what we were looking for and helped to point us in the right direction. We had a great experience with the store, and would highly recommend speaking with Gina to help you find what you're looking for!

Nellie was patient, friendly, and helpful. Thank you for making our experience seamless.

Lauren was great! She allowed us to have our own time looking and exploring. We were able to make a choice for purchase without the pressure.

Lauren B. was awesome. She gave us the room and time to look and try out which we appreciated. She was a pleasure to deal with.

Just had a super weird and awkward experience. Walked in and we were immediately greeted by the guy at the podium. Asked if they had ANY kid furniture. Guy, now annoyed he had to put his phone down and speak to us, says “Nope” and picks right back up on his phone conversation. Alrighty then…First time back in years after another negative experience. Off to Havertys!

I love shopping at Ashley’s in Tallahassee. Good sales team, frequent sales which gives every budget good choices. Delivery and set up is easy and courteous. Thanks Janice Avard for your skill and guidance on selecting furniture for my home.

Sales woman seemed to push us. Not very nice. Seemed to be judging us for wanting to browse showroom. Would not recommend.

Nellie our sales rep was so easy to work with. We purchased our couch and it has been delivered and we are so happy! Delivery team was so professional as well.

I had been looking for a sectional for my living room for months. I walked into Ashley today (3/21/24), and met Ben. After looking around the store, I thought I had found the perfect sectional, but it was a little pricey and ultimately, it was too large for my space, but Ben found the sectional I didn’t know I was looking for! It was the right size/price. He was so patient and helpful. I’ll look for Ben when I’m ready to make another purchase. Ben is great!

Our sales person Lauren was fantastic, showed us all realms of the spectrum of pricing to find exactly what I needed. Will definitely be back for more shopping for more down the road!

Great help with information in the products.

Loved our experience! Definitely will be back for other decor!

Staff were very helpful, but not pushy. Vinny greeted us and asked if we were looking for anything specific and pointed us in the right direction. He checked in with us a few times and provided additional guidance on pieces that fit our needs. He didn't try to pressure us into purchases, in fact he steered us away from things that didn't meet our needs. In the end he and Clay (manager) ensured we were happy with our final purchases. Grateful for their friendly and honest approach to what can be a stressful process!

Lauren was great helped us find exactly what we needed at the right price

Janice Avard has helped my wife and I select and purchase furniture a couple times. She is friendly, honest, and best of all, she will not waste your time. The manager Clay stopped by, said hi, seemed pleasant. As you can tell from the photo, our pack finds Ashley Furniture comfortable.

Cory was the best! 😆

Christine Reaves was amazing! She tended to our needs and graciously provided wisdom for our particular taste in design. So grateful for her kindness.

Excellent experience with Corey at Ashley Furniture both on the phone and in person!!!

Thank you Ms. Lauren for your patience and working to ensure we were completed satisfied! I will definitely send others to you! We will see you soon to continue shopping g for our other items of interest. Keep smiling and doing what you do for your customers!!!

Great selection and great service without being pushy Great experience.

Lauren B was great!! She helped us pick out just the right chairs!! She was personable and very easy to talk to. We never felt pressured. We’ll be back and recommend Ashley’s and Lauren to our friends!

We had an excellent experience, both with Lauren who sold us the sofa & ottoman, as well as her colleague Corey, who initially advised us. Also, the two young men who delivered the furniture were efficient, called ahead of time, and were very courteous. We love the furniture (except for the Dacron filling in the sofa cushions)!

Worked with. Carol Hodges on the purchase of a new recliner. She was very patients with my needs

Very accommodating and great listener. Motivating experience for our new living room space. Thank you so very much for your time and patience with our purchase.

Nellie Wilkerson was extremely helpful and patient with me.I am very happy with my purchase. Thank you again

Amazing customer service and quality products

Great service

Great attention was given, great service. Got my furniture delivered early

My experience was great for the second time with Mrs. Nellie . I completed my living set for me and family. If you lookin for nice furniture. Stop in Tallahassee Fla and ask for Mrs. Nellie . I love her and her experience is great. My family live her. Very professional and patience.

So, Ben Parker assisted with all my furniture needs. He was great. Very patient and listened to what I had in mind for my ideals. He made sure that I was giving the right sale price. He was awesome the whole visit. The team worked well together which included Carol Hodges and Gina-Johnson-Bradley.

I had a great experience buying furniture at Ashley. Our sales representative, Janice was awesome. She took her time to help us find the right pieces we needed plus during the purchase order she made sure to get each detail correct. I will definitely recommend Janice to any friends that are looking for furniture.

Vince was very nice and super helpful!!

Vince was very helpful!

Vincent was super nice and helpful!!

Vincent is the best! He's been my Rep. at Ashelys for many years. He always takes good care of us. We are always happy with Ashelys. Thanks for keeping him around 😁

Hey all, worked with J.R. Green today. I am happy I did! He was knowledgeable and thorough and made my purchase easy. Thank you J Green!

Vince was very nice helping me get the set that was online

Carol was great to work with!

Came in for a furniture replacement, sales associate Ben was extremely helpful and got me squared away quickly and painlessly

Jessica Parks was very easy to work with. Highly recommend.

Ben and Jessica were amazing! They are friendly and knowledgeable. 10/10 they deserve a raise!

Mrs. Nellie did an excellent job in assisting us with our new furniture! She was very knowledgeable of the inventory they had to offer and attentive to our needs, and without pressuring us. Thank you Mrs. Nellie! We will definitely be back!!

Vince is the best!

Thanks so much Vince! Vince was really great 😊

Nellie Wilkerson is extremely professional and responsive.

JR was very nice and personable. Knew the mattress and everything with it. Listened to us and helped with our decision. We definitely will come back and ask for him.

JR Green was very helpful.

The prices were alot lower then i expected and i was actually able to find everything i needed. I'll definitely be returning in the future 💪🏾💯

My experience was superb! Mrs. Nellie was amazing, her patience and expertise help me with my large purchase!

My experience at this location was amazing. JR was phenomenal. Please see him when you visit.

The bedroom set we purchased is very well built and has classic styling. The overall selection and variety of furniture is extensive and the staff is knowledgeable and friendly.

when i tell you christine went above and beyond with her phenomenal customer service! she took care of and made sure that all my questions were answered. great place!

Christine was excellent ! I plan to buy from her again in the very near future, Thank you again !

Christine Reeves is a great salesperson. She did a wonderful job helping my family pick out a beautiful living room set. We will be seeing her again.

The bed was delivered and installed by Ashley furniture. The people who assembled the bed stripped the Allen bolts and did not install the middle supports correctly. I can’t even use the bed since the supports are sagging under their own weight. Technician came out and had to order all new hardware. We were instructed that we could Lay the support where it’s supposed to go and try it that way till we can fix it. This didn’t seem like a good solution to us. It took weeks to get the bed anyway and another week and a half to get a technician out. My wife and I are having to she a room with our 20 month old who USE to sleep by herself. We have gotten text that the new hardware was shipped and then told it wasn’t. We finally asked about a return but we’re informed that even though the furniture had not been used we were unable to return it. Apparently the return policy is only good for three days. Nowhere does it state this in our paperWork that I have. I would leave a half of a star but that was not a option. While everyone has been nice, I feel like we’ve just gotten screwed. We just keep getting a call back later for more information or sorry.

Our experience here was horrible. We visited intending to buy a sleeper sofa and found a blue one at this location. The salesman who assisted us ordered the couch in the wrong color, despite my pointing out that he had done so in the ordering process. He insisted that he was correct and rushed us to the payment section. I had to ask another salesperson for help undoing the original salesman's mistake before we left the store. Ashley then botched the couch delivery 3 times - they were either incredibly late or brought a vehicle too big for delivery each time. I missed at least 10 hours of cumulative work time waiting for delivery. I contacted customer service who said I couldn't receive even a partial refund on the expensive delivery fee. They offered a gift card instead which never arrived.

Ben was great!

Corey Weaver and Clay helped our family select, purchase and arrange delivery of several pieces of furniture to different addresses. We appreciate the time they took with us and their expertise. I highly recommend this store and their sales staff.

Great customer service! April W. She was quick in helpful

Jessica is incredible! She was able to match all the furniture we need, and at a great price. Massive savings. Friendly service. Very satisfied.

I had a great experience and an even better sales Rep Vincent ! If you visit please ask for him!!!

J.R Green was very helpful, took good care of us. Great customer service!

Corey was very helpful and knowledgeable!

Jr was a great help

Christine Reaves was amazing with my granmother, she took the time to listen to her questions, answered them thoroughly and gave her the best options available. If I could give her 50 stars I would, Ms. Reaves is very personable and attentive to her customers. Thank you thank you thank you.

April was very friendly, professional and knowledgeable. She found me exactly what I wanted and helped get it financed. Excellent experience all around.

I have to say, this was the easiest buying experience my girlfriend and I have ever had. Lauren was fantastic, showed us a bunch of options, and narrowed down the perfect couch for us. I first hesitated walking into Ashley, given the reputation of being more on the expensive side, but they worked very well with us and knocked down hundreds of dollars. Could not be happier! Thank you Lauren!!!

I came here looking to furnish my new home and worked with Jessica. She was awesome! I told her the types of styles I like and she helped me pull it together perfectly. She knows her designs and made me feel so comfortable talking to her! She was friendly, pleasant, and a great listener. 10 out of 10. I will only go back if I have her to help me.

Shop with Jessica!!! Her personality is so bubbly and she does a great job of finding the perfect pieces for your vision. She was transparent and made the entire process simple and straight forward. 10/10 recommend!

Jessica was great. She took very good care of us. ❤️❤️❤️

Went in the store to buy alot of furniture, I walked around for 45 minutes, not one sales person acknowledged me, I finally asked one associate where the men's room was, she took one second awy from shopping on her cell phone to point to the direction of the men's room and then went back to her shopping on her phone. I went to another store. I spent $25000 on furniture and decorations. Terrible experience, I won't be shopping at Ashley's ever again

Had a great experience here! Lauren was fantastic!

My husband and I purchased brand new bar stools for our island in kitchen. We were greeted so warmly by (Home Furnishing Consultant, ( Nellie Wilkerson). After we explained what we wanted and needed, she went to right what we was looking for and needed. We, are so pleased with our purchased. Ashley, furniture store. You are so blessed to have a person like Mrs Nellie Wilkerson. Thank, Mrs Wilkerson.. Emma and Marvin Harvey

I came into the store (very clean store). I was greeted by Nellie Wilkerson. I told her what I was looking for and the size of my living room. She showed me a lot of different sofas. She did not rush me she was very patient and extremely friendly. When I found the sofa I liked. she also told me the set was on special on the set and even gave me the ottoman for the online price (which was a steal and couldn’t turn down). She even helped me pick out colors that would match my rug. She went out of her way to help me furnish my apartment. Thank you Nellie for everything. You are awesome and will be returning in the near future for bedroom set. I highly recommend Ashley’s and ask for Nellie!

Great

Lauren helped us find the perfect, comfiest couch! We told her what we were looking for and she knew exactly what would work. She made it a quick and easy process!

Vincent did a great job helping me furnish my new home with a new bedroom set and living room set

We had a great experience looking at furniture with sales rep Corey! Cory was very laid back, down to earth, and not at all pushy at all. He let us look around at our pace and only came by at the end to ask if we had any questions. We had to wait a couple weeks for our furniture to get delivered from the manufacturer and Corey was keeping us in the loop the whole time. When our furniture arrived to the store, of course I had to work 3 days straight and was unable to pick it up. Corey was able to work out a Saturday morning pick up for us! He a.d another guy even helped us load the couch and table into our trailer! The reason we chose Ashley furniture is because we understand that quality matters. Not only in the furniture, but the staff as well. Thanks again Corey!

The delivery drivers blocked the road for everyone in my culdisac. Not only did they refuse to move. They laughed when it was brought to there attention to move.

This is garbage furniture. I regret spending money on poorly manufactured trash.

We had an awesome experience here tonight while working with J.R. He made my husband and I feel very relaxed and confident while shopping for furniture that fit our tastes. We are very grateful for his awesome customer service tonight. Thank you again!

J.R. Went above and beyond for us tonight. His customer service was top tier and truly made our furniture buying experience very pleasant. From being straight forward, and extremely knowledgeable on the inventory of Ashley’s he provided great suggestions and advice on the best course of action to fit our budget as new homeowners. I can not express how grateful we are for you J.R. We will absolutely be recommending you for others who may be in the market for furniture.

Amazing service since the first time!

Christine Reaves is a pleasure to work with. Lovely disposition. I highly recommend her.

Ms Gina Johnson helped me a lot in buying my furnitures in my new house. She is amazing and accommodating.

Sales April was nice but not that helpful. I was looking for a couch and dining set. Well let’s just say she never tried to help much with the couch. Left me browsing on my own. She wasn’t too informative. Maybe she was new. Didn’t even tell me when my item will be delivered at the end. Update: I received a call from April. She apologized, and as I mentioned, she is new to Ashley‘s. She was very friendly when she called and advise when she will call when she gets a update on my delivery

Best customer service and prices in town!

Excellent staff very helpful Great selection and products

What a great experience at this store. The sales associate Gina was fabulous. Very knowledgeable. Answered all my questions and processed my purchase quickly. I will be back in the future.

This was a very nice layout, but we didn't find as many smaller couch options for our narrow room. We'd love to see more options that aren't super wide but not love seats either. Very helpful with any questions we had, though.

Staff was accommodating and helpful in resolving a packaging error quickly.

Quality products and quality service. I only had one issue and the sales representative (Lauren) went out of her way to resolve the situation. She was very patient with me and even responded to my questions and concerns on her day off. We pretty much bought a whole new living room and Lauren Braswell at the Tallahassee location made it her personal mission to make sure we were happy.

My husband and I had a fantastic experience with Gina. Her pleasant demeanor and patience with all our questions made the shopping process enjoyable. Gina's extensive product knowledge and valuable advice were instrumental in helping us choose the right furniture for our new house. She is an asset to Ashley Furniture! Highly recommend her services!

Vincent was a pleasure to work with!

We visited the store looking for a sleeper sofa, and Gina was able to help us find exactly what we needed. I was very impressed by the selection and prices.

Great service by Ben Parker Assistant Manager and Corey.

Great service

Was super welcoming and polite

Corey has been super helpful with choosing a couch set and mattress!

Corey was really helpful and made buying my bedroom suite easy and stress-free highly recommended

The staff from front to back were awesome during our visit. Very polite and professional. I would recommend this store to anyone seeking to make a purchase of houseware/furniture‼️ Keep up the great work.

Corey was very amazing and took the time to explain all options.

Awesome salesman, helpful and goes above and beyond to help his customers! Very pleased with his services!

It was clean with lots of inventory. Didn't see the models I saw online, where the prices were better. Didn't have free delivery, unless you spend a specific amount of money.

I recently purchased 2 sets of furniture (dining and living) from Ashley and both times Jennie Kirk was my consultant. She was simply AMAZING!!! Her knowledge and experience helped me pick wonderful pieces for my new home. When I presented thoughts, she guided a me to things that allowed the purchase to be perfect. You can’t go wrong with using Ashley Furniture and having Jennie as your consultant. You won’t regret it.

I bought a set of couches. This was my first experience with Ashley Furniture and it was great. The store is beautiful and they have a wonderful selection of furniture and accessories. Our salesperson was Nellie W. She was amazing, very friendly and took her time explaining everything to us. I would definitely come back for future purchases. I recommend Ashley and ask for Nellie when you go!

Couldn't be happier with the service, quality of furniture, and the price. Lauren Braswell was incredibly patient and helpful. Everyone was very polite, which is very uncommon nowadays. I highly recommend the Ashley Home Store. Thanks.

Nellie was the absolute sweetest soul who helped my husband and I pick out patio furniture and 2 nightstands. She made sure we got the best deal and walked away happy.

Had a great experience buying our first couch. Jessica was a big help and got us the best deal!

Christine was very professional and friendly. She was patient and helped us purchase two new loveseats that we can’t wait to enjoy in our home!! Would definitely work with her again!

Fantastic service by Janice! She is absolutely the right salesperson for us & customer service is her specialty. We will highly recommend her to friends & family and will definitely be back! A thoroughly enjoyable experience.

Thank you to Jr for making the shopping experience hassle free and easy

April was very lovely and helpful. We got what we needed quickly and they have good financing options.

I am 100% undeniably pleased with Ashley furniture store today!! Carol Hodges is the best sales rep I have ever dealt with. She listened to our wants and needs when looking at different couches and sectionals. She went above and beyond to show us different materials and styles that best suit our wants. Carol helped us get the best deals possible and I am NOT disappointed at all that we stopped in today. Thank you so much for our great experience in picking a sectional for our new home.

Today we had the pleasure of working with Christine Reaves; who greeted us as we came in and showed us exactly what we were looking for. She is friendly and knowledgeable which made the process painless. We look forward to working with her again in the future.

Jessica Parks provided the best ever customer service. She’s definitely is an asset to Ashley. She’s knowledgeable and completely understands what her customer is looking for. Ask for her!

Great selection of furniture and excellent service from Vince Skiba, thank you!

Clay and Vincent were awesome. Got me and my wife a great deal on a new mattresse with 3 couches to boot.

Vincent was very helpful. Looking forward to sleeping on my new Purple mattress.

Went to the store in Tallahassee and was greeted with a smile and warm welcome. The store is beautiful, I will be back.

Beautiful showroom! Staff was friendly and professional.

Kudos to Nellie Wilkerson, Home Furnishing Consultant in Tallahassee. Met her a year ago while looking for furniture ideas and we were so impressed we kept her business card and looked her up when we were ready to purchase furniture. Her knowledge and professionalism are just what you need! We purchased and by the time we left we felt like family! Thank you Miss Nellie for the awesome experience…

What a delight it was shopping for our new furniture. Thank you Nellie Wilkerson for your professionalism and expertise. You are very much appreciated!

Amazing place to shop for beautiful furniture for every occasion and every home!

Ben was fantastic! Walked away with a new couch and a new bed set! Great customer service!

Nellie was excellent. I called our local Ashley store the day before I went in and I was blessed to speak with her about the piece of furniture that we liked. She answered all of my questions on the phone so the rest of the process was extremely simple when I was able to visit the store in person the following day. I found her to be personable, engaging, polite, efficient and knowledgeable, and I was thrilled to hear how much experience she had in the industry. She thoroughly exceeded my expectations. Ashley is very lucky to have Nellie on staff :)

Very good assistance on the services

Jessica was phenomenal!! She was helpful and patient! Will go and see her again for our next purchase!

Great customer service and help with finding solutions

Just bought from them today and our salesman JR was amazing. No pressure and showed us lots of options for furnishing our new investment property. Thanks JR!

Vincent was great. Very helpful every step of the way.

JR was great.

I’ve been to a lot of furniture stores most were average until I went to Ashley and spoke to Christine she had great customer service

Absolutely loved Ms. Gina Johnson. She was so patient and very helpful. I will most definitely return for any of my furniture needs.

Great service

Christine Reaves was so AMAZING! She was welcoming and her energy was very warm. She wasn’t rude like the other employee was when I asked her to explain the shipping and delivery of the stores product. Oh yeah and This was such a cute set!

I came to this store to purchase a black bedroom set not knowing anything about furniture. I’m thankful to have had Christine Reave’s help. She was really helpful and patient despite it being other customers there needing assistance. I left with a nice bedroom set!

Jr. Excellent

Christine has so much product knowledge. She made my experience shopping for furniture so simple and easy. I am going to make sure everyone that I know goes to see her!!

JR Green was very friendly, had answers to all our questions and even checked to see if our item was sale or any discounts.

My salesman was excellent!

Ben is awesome! He answered all my questions and worked with me on a last minute change in my order.

Ben P. met us with a friendly smile and encouraged us to look around. He was there to answer all of our questions and concerns. He was knowledgeable and informative, and made us feel assured in our purchases.

Our 1st visit, we were impressed with Miss Nellie W. She was knowledgeable and attentive to our needs. She allowed us to make our own decisions without any pressure. She was pleasant and easy to talk with.

Awesome buying experience with Lauren that spanned two days. Very patient and accommodating.

The sales person, Janice , was very helpful. She helped me find pet friendly fabrics and several choices of stylish sofas and love seats She helped me take advantage of a discount and helped me decide Great experience!

We have had the pleasure of having Vincent as our furniture consultant MANY times over the years. I always tell my friends/family to ask for him. He is very nice and extremely knowledgeable. His quirky personality helps take the anxiety out of buying furniture. He’s very honest about the quality of the furniture. All pieces we have bought have lasted many years- even the “cheaper” couch has been great over 5 years. Thanks, Vince and the Ashley Furniture team!

Ms. Nellie Wilkerson was a pleasure to work with, and the manager, Clay, provided an experience that far exceeded our expectations.

Jennie was excellent. She helped us with all the patients in the world. Thank you for your extra effort to make sure we would be happy with our selections. I would recommend Jennie to anyone shopping for new furniture.

Christine Reaves was a great help to find what I was looking for. Very professional, knowledgeable, and polite

My experiences at Ashley's furniture store with Christine was top tier! I expressed to her what I had in mind and she delivered and exceeded my expectations! You couldn’t ask for better customer service!

SHOUT OUT TO CHRISTINE REAVES .. I’m so grateful to have had her help. I came to this store looking for a bedroom and living room set and left with the best of the best. When I walked into the store, Christine welcomed me with a warming smile. Christine was very helpful and rescourceful. She didn’t rush me to purchase nor did she follow me around like most customer service reps. She made sure to explain any thing I might’ve had any questions on along with giving her professional expertise. She’s really a blessing!

JR was awesome & helpful in purchasing a new couch, really appreciated his time and knowledge! This is my second purchase from them, recommend them to others!

I had an excellent experience in the Ashley Store in Tallahassee! I was just browsing, but the staff helped me as I was looking for things for my dorm!

Vincent was so wonderful! We came in several weeks ago to look at a sofa and loveseat set. When we came back today, he still remembered us. He provided great customer service to us. Thanks, Vincent!

Ben was very helpful and fun to talk to. Felt like talking to a friend and we were able to find everything we need and then some.

Nellie Wilkerson was outstanding serving the furniture needs of my wife and I. I recommend her for all of your furnishing needs. She is awesome sales person.

Service at Tallahassee Florida Location with Lauren and Chris was Wonderful

Kara was very helpful and answered all my questions. Very satisfied with the furniture I purchased and the Kara’s friendly help.

Nellie Wilkerson did an outstanding job helping me and my wife today. Outstanding customer service 👍🏽

I wasn’t planning on buying my bedroom furniture just yet but sales lady Jessica reached out to me and let me know that bedroom set floor model was half off. I went into the store same day and purchased the set. I was so impressed Jessica remembered what I liked and contacted me.

Nellie was super helpful helping me pick out a couch! I didn’t come in with much knowledge and she politely walked me through everything. :)

Nellie Wilkerson was so helpful and kind!! We are first time couch buyers and she helped us find the perfect one, thank you Nellie!!

Ben was incredibly helpful on our visit yesterday. His upbeat attitude made for a very pleasant time and we left with exactly what we needed. I happened to forget something of mine on a piece of furniture and he ran it out to me as I was leaving! Thank you for the help!

Quality furnitures! Ben has been very helpful! ❤️

Great customer service!

Excellent customer service, and the staff explained everything in detail. I went to get the $500 insurance gift card since I never used the insurance when I purchased my couches and was told it was too late. So anyone who purchases the insurance use it within the five years of your purchase, and it's only towards purchasing something else, and it's not a gift card like I was told when I purchased my couches in 2016. I was missed informed by the salespeople, and it's my fault for not keeping the paperwork. If the company had given me the $500 credit, I would have purchased something, so to me, that was bad business 😒

Janice is amazing!!!! She is patient and knows her stuff. Thanks for being great.

We have enjoyed buying our bedroom furniture and dining room table/chairs at Ashley Furniture!!! JR assisted us and was so helpful through it all!!

Excellent experience! Ben was super helpful and very knowledgeable!

Everything I ordered was great! Great delivery team.

I would highly recommend going to see Ben for any and all furniture needs at Ashley’s, not only is he super friendly but very knowledgeable and he got us a wonderful deal on our purchase ❤️

Ben was wonderful for us — four senior guys at FSU — and my mother. Not only did we walk out of the store happy with a dining room table (fit for a nice but practical “frat house” style living situation) but chairs and a coffee table to go with it — all at extremely reasonable prices. He tailored the experiences to our needs without pushing, rather guiding and suggesting, and conversed with us about 1.) how much he enjoyed his job; 2.) how great these options were in honest comparison to other options around; and 3.) the boons of working there if any of us (the senior guys) wanted or needed a job and wanted to apply. All in all, Ben was a terrific resource. We are ecstatic to have bumped into him during the course of our furniture-shopping endeavors. We will be with absolute certainty returning to Ben if we have any problems at all or any further requests / desires. Thanks, Ben.

Excellent recommendations and service from Ben! He did his absolute best make sure we had a great furniture shopping experience. Whenever I need a table, chair, or lamp, I’m coming back to Ben at Ashley Furniture.

Great buying experience. Items wanted were available and sales associate was the best!

We absolutely love Ashley Furniture in Tallahassee! Our salesperson, Kara, goes above and beyond every time to make sure we get the best experience possible. Everyone is so friendly and helpful! Thank you!!!!!!!!!

JR is the right balance of knowing when to push for sales and when a customer needs to wait to make a decision. Looking forward to working with JR on completing our bedroom set.

Great service! Jennie, was able to help me find exactly what I was looking for and with a great deal!

Ben was very knowledgeable and courteous in assisting us with what was needed for our family room. We highly recommend you asking for Ben if you are in the market for new furniture for your home.

JR was very helpful!

J R was very helpful and took time to explain all the features of the beds Glad we shopped at Ashley!

I had the greatest experience thanks to Sarah she took her time and help me and my uncle find a good deal.

JR was great!!

Lauren did excellent customer service. I am very pleased!

Went right in found what I wanted. Janice was a HUGE help, not pushy, didn't follow me around the store, she will be my go to person for furniture here on out!

Christine Reaves is an exceptional Home Furnishing Consultant. She was patience and well knowledge on the products. Which made my experience a blessing in deciding on my mattress. I had been looking for the right mattress for years. Christine guided me to make a purchase the same day.

Jennie was great! Helped me from start to finish!

Loved working with Jessica Parks to find just the right pieces of furniture for my new remodeled living room.

Christine was very knowledgeable and helpful. Thanks

Ms. Lauren took such good care of me and my husband and even stayed after closing with us to make sure we could find what we were looking for. She was able to find us exactly what we were looking for and at a great deal!

My representative name was Ben. He was great. Best experience EVER !

Jennie was very patient. Really took her time explaining everything to us. My daughter first time furniture shopping and she made sure she was comfortable with her selection.

Jenny was so helpful and patient. She made this experience so much easier.

Jessica was amazing! She answered all of my questions and was extremely helpful!

The Ashley Tallahassee location is a beautiful store, well-equipped with quality furniture at different prices. My husband and I spent days futilely shopping around at other stores before we were finally able to find what we were looking for here. When we stepped in, I was amazed by all the variety that they had compared to other stores we had been to and was absolutely enchanted by the beauty and design of their showroom. Our consultant, Jessica Parks was also very helpful and offered well-appreciated discounts and advice on delivery, warranty, etc. I felt comfortable working with her and would choose her again.

J.R. was very helpful every step of the way. Great costumer service and very friendly.

Jessica is very professional, and she listened to each query with a smile and then provide a valid solution to question.

Jessica Parks was excellent! We just got our furniture delivered. Love it. Thank you Jessica for your outstanding guidance and help!

JR is great, he helped me find a recliner for my Husband.

Nellie Wilkerson is a gem! She spent the time with me, listened to my needs and found the furniture I was looking for at a great price! Thanks Nellie!!

Love the furniture, and we got a really good deal, but I’m super upset with their delivery. I was told I would get my stuff on Tuesday, so we planned to have people over on Wednesday, come to find out they moved our delivery date and didn’t tell us till the day we were supposed to get our furniture

We always receive great service from Ms. Janice, she is very helpful in finding exactly the pieces we are looking for.

Really good!

It was pleasure working JR Green. He was extremely helpful and knowledgeable.

Janice was amazing! She was very knowledgeable, gave us options and thorough in the checkout process. My overall experience with her and Clay was amazing.

J.R was great, helped me pick out the perfect mattress. Thank you

Lauren was outstanding and very professional

JR was extremely helpful with my purchase of wall art decor! Thank you

J.R was extremely helpful and knowledgeable during our visit. He walked us outside with our purchase which was excellent customer service.

Ben, assistant store manager took a lot of time with my wife and I in trying to determine which adjustable bed mattress would best meet our needs in generally meeting our physical requirements. We felt very comfortable in the recommendations he made, but letting us make our own decisions. Ben is a very pleasant individual who has the personality to deal quite well with the general public. We will enjoy working with him again for our furniture needs and will definitely recommend him to our family and friends.

Ben was very helpful and patient with me. I ended up with a great deal

Jessica Parks provided excellent service. She is thorough, professional and has a great attitude. I will recommend her to all my friends!

Jessica Parks was a joy to work with. She is an outstanding employee. She offered us various selections to choose from, and was knowledgeable about the products being offered.

Mr. Ben is the best he give us a great deal take the time show us different style we really appreciate the business

Once again had a wonderful sales experience working with Christine Reaves at the Ashley Furniture HomeStore. She goes above and beyond to help out her customers, is so friendly, patient and makes you feel right at home while making important decisions. If you need someone to give you phenomenal customer service, then she is your salesperson!! Enjoy working with her on our purchases every time!!

Jessica helped me out today!!! She was amazing. She was helpful and very very kind! She was also knowledgeable of what they had to offer.

Super grateful to Jessica for helping me get the perfect set of new pillows.

Nellie was wonderful and very helpful.

Good customer service.

Ben was amazing! Super helpful in the process and made finding and getting a couch so easy. He showed us everything about it and wa sperfect!

Our sales rep JR was a huge help with our first furniture shopping experience! We got a great deal and are very content with our purchase.

Ms Nellie Wilkerson was super helpful when I went in to find a couch. She let me look around without pressuring me, but was happy to help when I had questions. I will definitely go back to her for my next sofa!

All I can say is Thank you! Mrs. Nellie was so helpful and made buying furniture a pleasant experience for me. She pointed out things I wasn’t even thinking about. Thank you again for sharing your knowledge and kindness. I got the mattress and sofa set today and they look lovely in my new home.

This was an easy process from start to finish. Ben communicated everything very clearly and was very professional. We will make future furniture purchases from Ashley Furniture and will request Ben’s assistance when that time comes.

Lauren was super helpful in selecting the perfect configuration for our home! Very personable and easy to talk to, made the whole process very reassuring!!!

Wonderful! Extremely helpful in helping us find a mattress and room set. Thank you so much!

Christine is the best! She was patient and kind as she showed me multiple sets to choose from. She was knowledgeable and professional and I actually enjoyed the furniture shopping experience. I definitely recommend Ashley In Tallahassee because of Christine!

It was a wonderful experience.

Jessica was very pleasant to work with. Very knowledgeable about the furniture in their store and went out her way to assist us. Try to ask for her when you visit their store and in need of furniture

Great selection of furniture. My sales lady, Ms. Lauren was a big help finding our new sofa. Thanks Ashley

Mrs. Lauren was such an amazing person and salesperson! She was so kind and attentive, but not pushy at all. And she helped us find the perfect couch we wanted at a good price. Thank you, Lauren!

Sales staff and delivery staff were excellent. Love my daughter’s new chair!

My mom found a great deal on a table and chair set, and it was just right! I will say that they really try and sell the warranty, but that's their job, but I would suggest letting customers make up their mind and not be so pushy. Also, some prices may differ online verses in the store. Overall, it was a great experience and great deal. I will be back for myself!

Jessica Parks was an extremely helpful sales rep and helped us get the best deal on our new recliner sofa. Thank you for the great service.

They helped me with everything and I bought what I needed

The staff was very professional and most of all very helpful. I would recommend this store. Clay was absolutely GREAT!!!

Its was very easy to buy from here. Our sales person was great. Furniture was delivered on time!

From the time we open the door, till the time we left customer service was really good Ms. Janice we really was nice and very helpful. She made the experience very pleasant she let us know about deals and financing plus gave us space to look through the store and make sure we found exactly what fits our taste and budget.

Jessica was very helpful and allowed me time to look around without feeling pressured to buy.

I was in the store the other day and Jennie helped me find a new sofa. It was quick and easy and Jennie was very friendly. Would definitely be recommending Ashley home store to my friends

The quality and durability are great compared to a lot of other brands! I can typically guarantee that whatever I get from Ashley's is going to last a long time. My saleslady was AMAZING and so helpful, even despite not having a break at all that day (I got there around 5:30 and she had been there since 8 or 9).

Shopping at Ashley’s in Tallahassee was a positive experience. The sales representative that assisted me, Jessica, helped me find the furniture that I was looking for in a timely manner. I also felt that I got a very fair price on the recliner that I purchased. I also took advantage of the 12 month, 0% interest, same as cash financing plan.

The stores always have a great selection of furniture with friendly helpful employees. The furniture is dependable and lasts a lifetime. I've never been disappointment with any purchases.

Me and my wife had a great experience shopping for recliners at Ashley We recommended it

Very nice store with lots of nice items.

Jessica was very helpful, without being over bearing. She answered all our questions and was a tremendous help!

Ben helped us price and compare options for a reading chair, then we added on living room tables. He priced everything out with the most discounts as possible while we went to Haverty's to check out their stuff. We came back and bought the chair, coffe table and end tables. Great service and price. Didn't know he was the assistant manager until he stapled his card to the recipet. Now it makes sense why he was hustling around the whole store helping.

Great furniture, excellent sales help in the form of Mr. Vincent Skiba-- knowledgeable, straightforward, just the right combination of attention and distance, absolutely no pressure-- highly recommend both the store and Vince.

Janice couldn't have been more professional and delightful to work with!! She truly cared about the right style and fit for our home when choosing our new living room furniture. The relationship between her and her customers clearly matters to her. Getting to know her as a person was half the fun! Thank you so much Janice for helping us in such a personal way!

Didn't find what we needed, but Janice was very helpful.

My experience was awesome !!! Gina and Clay went above and beyond to assist me and I left the store feeling satisfied and not feeling taken advantage of. I would definitely recommend buying from the Tallahassee Ashley store!!!

I got the best chair ever with a great protection plan

Lauren was a great sales associate! Super friendly, informative and all around beyond helpful. Went in as a new married couple nervous to trust a new business of course, but Lauren made us very comfortable ! She helped us through decisions and now we have a living room set for a great deal !Thank you Lauren for making us fall in love with Ashley Furniture!

Vince Skiba is the best! We highly recommend using him as a sales expert. He got us the best deals and was highly helpful and personable.

Good quality and service.

If you need anything for your house from furniture in the bedroom, dining, or living rooms go see Carol at Ashley’s! She fun, efficient, and listens to what you want.

Jessica is very personable, observant, and patient. She really tries to help her clients. We had a very nice experience working with her. We hope to work with her again soon.

I worked with JR, who listened to what i was looking for (actually listened) and then showed me several things within what i had asked for. Jr gave me time to evaluate each couch and measure. The furniture ordering process went smoothly and JR explained everything as we went and answered any questions i had. The furniture was delivered without incident and is perfect for me! This makes the second order i have made with Ashley and both experiences have been good.

My sales rep, Ms. Nellie Wilkerson was absolutely wonderful! She helped me pick out livingroom furniture and was very polite and informative.The name on review is incorrect. . My name is Mary Weston. ?

Beautiful store

Lauren Braswell was great!! Very helpful and knowledgeable.

Had a great experience shopping for a new couch. Lauren B. was the associate that took great care of me. She listened to my needs, gave great feedback, was patient and kind. The facility was very clean and well organized. I felt like I walked out of the store making a solid investment.

Great service Thank you Ms. Gina Capital Circle southeast

Very frustrated. It is impossible to get in touch with my salesperson in the Tallahassee store. They block you talking with the person you ordered through literally. Jennie Kirk sold me a bedroom set a month ago. They delivered the bed without the rails. You would think they could just pick up the bed and deliver a new one with all of the pieces. I have tried to contact multiple times. If they block you from speaking to your salesperson, and put you on hold then never answer…. need I say more. My granddaughter is sleeping on the floor. Never again. Do your homework complaints are all over the internet.

Great didn't expect to find what I was looking for but once I did it was smoothly handled by Vincent the salesman. After reading these reviews I pray I get my furniture without damage. Stay posted.

We worked with Jessica Parks in the Tallahassee location and she was very helpful in helping our daughter start to furnish her apartment. She is great to work with.

Jennie Kirk was very helpful with helping us decide what we wanted and getting us set up with financing. There’s a reason we keep going back to Ashley!

Mr. Vincent Skiba was awesome!! Honest and a man of his word. Thank you so much for helping my husband and I on our purchase!!!

Awesome experience, Janice A. was exceptional!!! very satisfied with our purchase, we will be returning to spend more money.

Had a great experience with my purchase from Ashley Furniture in Tallahassee. I had to cancel my first delivery and they worked with me to reschedule. They kept me informed throughout the whole process.

Clean store friendly staff

Carol was very nice and helpful. I recommend anyone looking for furniture she is the lady to help.

Great experience!

I went to multiple furniture stores, including Ashley again and again… trying to pick out both living room and bedroom furniture. I was very indecisive! I finally walked in and was helped by Lauren! She was extremely patient and helpful!. She didn’t try to harass and pressure me when I said I had to go home and think about it. She helped me get the best deal possible on everything. It isn’t often that I take time to write reviews, especially good ones. She was absolutely the best sales person I have ever had the pleasure of working with! Thank you Lauren!

Received quality service.

Our sales rep Gina Johnson Bradley was very helpful and friendly. A very pleasant experience!

Had a wonderful experience from the moment we were greeted by Vinny. Both he and Clay assisted me in finding the perfect furniture for my home. Thanks Vinny!

Lauren was absolutely fantastic with helping me pick out a couch for my living room! Will be returning if I need anything. Ask for her and she will help you answer any and all questions.

Deliveries are extremely slow. I was supposed to get my delivery on March 30th and it is April 10th. After looking up up delivery delays for Ashley furniture, I see Reddit, Yelp, and other forums with a countless number of people all advising everyone to stay away from Ashley furniture. I wish I would’ve read that before. Apparently they are taking months. Don’t take my word for it, google it.

I had an Awesome experience with Christine Reaves

Jennie Kirk was super knowledgeable, friendly and helpful. She gave us time to think about our options and come to a decision. Will definitely return to Ashley’s.

Clay and Vincent were awesome

Vincent was Súper helpful, cooperative, and Friendly!

Very helpful, polite, professional. Carol helped us she was wonderful.

My wife and I just had the BEST shopping experience with Kara! She answered questions we didn't even know we had and took a lot of extra time with us. She really went the extra mile, so if you need furniture head to Ashley and ask for her.

Janice is amazing. She helped me with my purchase and explained the furniture guarantee. I love that she keeps me updated about my delivery date. For sure I will come back! Managers are also very attentive. Great team!

So let's talk about great service and a happily satisfied customer. Lauren B. was beyond patient with us in our selection and recommended great pieces for us to try. We were looking a sofa but ended up buying a recliner and loveseat set. Which I love!! Lauren kept it real with us and made the whole experience in purchasing furniture more enjoyable. She's very funny & friendly. I'm super excited with our purchase!! It was delivered on time with no problem. This is the brand we purchased the Erlangen Power Reclining Sofa, Recliner and a loveseat. Very Comfy!!

Nelly was very friendly and helpful. Ashley is lucky to have her

We had a great experience at Ashley's, and got a fantastic deal on a bedframe and mattress that exceeded our expectations. The staff was exceptionally friendly, knowledgeable, and made recommendations based on our needs and wants. Jennie Kirk went above and beyond to make our experience special, and to make sure we got exactly what we wanted. Will be shopping here again!

The customer care was very great! Amy and Clay was so helpful.

Thankful for Kara, Janice, and yes Clay too! ☺️ They were so sweet and helpful! Our new section is beautiful and they are too!

Mrs. Janice was very thorough and insightful during my visit. I initially came into just to browse. Afterwards, I was able to purchase a sectional, mattress and box spring. I’m very satisfied with my experience and appreciative of her help. Also, the store manager Mr. Clay was awesome as well!

Go see Janice at Ashley Furniture for all your home furnishing needs! My wife & I just purchased a sectional couch and we couldn’t have done it without her help! She was very honest and hard working in getting us exactly the couch we were looking for! Will keep using her!

Great shopping experience! Nellie was super helpful in answering our questions and giving us purchasing options as we perused the showroom.

Had an amazing experience. Jennie helped me select the best pieces to go with the theme I was going for. Will definitely be back.

This store is wonderful. Jennie was so helpful and patient. She helped us find exactly what we were looking for and even more! 10/10 would recommend!

I really enjoyed my visit at this Ashley location. Christine was a joy to work with, and I can’t wait to get my sectional!

Excellent customer service. Lauren my sales representative was awesome!

My wife and I were couch shopping and were greeted by Miss Jennie up front. We weren’t bombarded, we freely shopped until we found something we wanted. Jennie then made the buying process easy.

Great and easy buying experience! Staff was friendly and helpful and we love our new couch.

Your delivery people were very curtious. I loved the way we were able to wander through the whole store without someone hovering.

Great experience and great material

Excellent customer service. Sales associate patient, helpful, and creative.

Had a great experiences at the store. Great customer services

Came in not knowing what I want and overwhelmed with decision but Carol helped me pick out the perfect sofa!

Awesome experience!!!

The service was great 👍🏾

Bought full living room set with warranty, furniture showed up and had minor damage (small tear on back of couch , thread hanging on loveseat) I didn't complain because it was minor and not worth waiting another 3 months for replacements. But then not even a week later as I'm watching TV in the recliner the back suddenly snaps and lays completely flat. After I get up and look at the chair I unvelcrowed the back and discovered the poor craftsmanship and quality as it way made from osb and glue and not made to last. I immediately called to get them replaced but was transfered back and forth then was told they would exchange everything. Great problem solved! NOT!!!!!! . They show up 3 months later with 1 of the 3 items to be replaced then told me the other 2 items were backorder for 6 months! I refused delivery because I wanted all items exchanged at the same time so they would have equal wear. So at this point I ask for a refund and to return all merchandise but was told I couldn't return the items because it was past the time limit! Even though I called and started the process months prior and was jerked around so long it exceeded the return policy date. So I'm now stuck with broken furniture with no hope of the issue being resolved.

Lauren Braswell was patient and knowledgeable.She made sure that I was happy with my purchase.

Lauren was wonderful and very caring. If I had more money I would have bought more. I’ll be back for sure.

Went there to buy a couch today. Jennie was very helpful and made the process easy and quick. She looked and helped us get the best deal possible. Recommend this place and Jennie!

I bought from Ashley Furniture.Carol Hodges was my salesperson.She was very patient,Very professional, Very nice. I would definitely buy here again. I will recommend this place to my family and friends.

Thank you Lauren for being knowledgeable and available to help furnish my living space in an effective and affordable manner.

If you haven’t been to Ashley’s to see Kara, then head on over there! She is great with what she does and will help you with all of your furniture needs!!

i wanted to refresh both my dining and living room. Ashley home store in Tallahassee had an inventory that provided many choices and stimulated ideas for room arrangements. The store was spacious and easy to navigate The interior decorator i worked with, Jan, was incredible. She listened to my vision for my rooms and then explained thoroughly how the furniture purchasing store process worked. She toured the store with me pointing out possibilities, given what I had told her about my " vision" Most importantly, within a week she provided me selections ,that told me she had really listened to me and "got it" as to what I wanted, as opposed to inserting her own vision of how she would remake my rooms. I really appreciated her for that .Jan was on point during my entire purchasing experience and when there were questions or miscommunications ,she resolved my questions within the day. I did not expect major expenditures for furniture to go so seamlessly. The quality of furniture , customer service , staff receptivity , and especially the expertise of Jan in helping me choose exactly right furniture, made refreshing those rooms an exciting and joyful experience

My experience with the Tallahassee store buying a living room set was excellent. Janice Avard helped us select our furniture and she was honest, dependable and did no “hard sell” which I hate. I will return and buy again with Janice.

My first visit to Ashley Furniture Store was nothing but inviting. Ms. Janice was the perfect sales person. I told her a little about what I was looking for and she jumped right in and took me to just what I was looking for. I left there happy and satisfied. 😊

I had a great experience at this location. Recently moved to the area and couldn’t bring anything with me, so needed to start fresh and came here in hopes to find that. I was lucky enough to have Kara take care of and talk with me through everything, while still having patience with my pickiness and indecisiveness. It made the shopping process I honestly wasn’t looking forward to be so much more carefree with Kara’s personality. Not to mention all the furniture that’s arrived so far has been getting nothing but endless rave reviews from friends and family that come over. I really couldn’t have done it without Kara’s help, thank you!

Gina Johnson-Bradley was amazing, patient and knowledgeable. She assisted us with the purchase of a dining room set. Thank you for your help, we will be back!

Highly recommend this store for ALL your home decor & furnishings! They have beautiful stuff!!! Kara is also great! Very helpful and friendly!

Excellent Lauren was helpful and sweet personality ❤️

Hands down the best furniture shopping experience at Ashley furniture in Tallahassee!! I was torn between a few living room sets and was very nervous about making such a big purchase but thanks to the help of Kara I left there knowing I had gotten the best deal!! Kara was extremely patient and helpful and I couldn't have asked for a better experience! We will definitely be back with our next furniture needs!! If you're in the market go by and see Kara! I promise you won't be disappointed!

My experience with Lauren was outstanding. She took all my confused ideas and found me the perfect piece. She’s wonderful as the face of Ashley’s.

I recently visited Ashley Furniture in Tallahassee in search of a new couch. Kara was SO helpful. She walked around the store with me and was very invested in making sure my sofa needs were met! She was great and we will be back again!

I visited your Tallahassee store and was helped by Kara. She helped me so much with matching and comparing items. She was very know,edgable!

Really enjoying my set from here! Very unique and perfect for my limited space. They are so personable here! Kara really took her time and have great suggestions- which ended up in me picking a set I would have never chose on my own. It’s perfect. Highly recommend this place.

Jenny is one of the best workers there! She is super helpful & so sweet! She’s amazing at her job! Everyone needs a Jenny!

Kara was very helpful. She helped us find what we were looking for.

I was shopping in store recently for a new bedroom set & mattress. Choosing my bedroom set was easy. But there were so many mattress options. Thankfully, Kara was there and was able to help me find exactly what I was looking for. If you are looking for new furniture I highly recommend Kara. She was very knowledgeable on their products and made the buying process a breeze.

Hands down the best experience I ever had shopping for furniture!! Our sales representative, Kara was amazing! She helped me find exactly what I was looking for and was very kind! It felt like we were two friends shopping together verses her selling me a piece of furniture!! The showroom was also beautiful and clean. I will definitely be back soon!!

Ms. Carol was great and helped me soon as I walked in and was able to help me find everything I was looking for plus more. I would definitely go see her anytime if I was wanting more.

Nellie was amazing in helping us with our living room furniture purchase! Everyone was very helpful and professional. We will continue shopping here.

The Tallahassee Ashley store is top notch, especially Christine Reaves who was especially helpful in my search for a quality mattress. Customer service seems to have gone by the wayside but not at the Tallahassee Ashley Furniture HomeStore. Thanks for everything, Christine Reaves. I'll be back!

Worked with Zy! Great service

Great customer service and help!!

I enjoyed my shopping experience with Kara. She made sure to listen to my requests and took the time to find just what I was looking for. And the showroom is beautiful too. I will definitely be back!

Staff was great. Very helpful. Enjoyed my experience. Patient.

Ms. Gina J. Was some awesome about our w tire experience. She was patient and understood our needs. Thanks for an amazing shopping experience. We feel like family now. Lol

Ms Nellie she are amazing, patient and professional and she saved us some money.

Janice Avard was excellent.

Big store. Discounted or clearance in the back.

The best furniture stores in town. They have a huge selection and the staff is willing to take the time to explain things and not hustle you. Huuuge showroom decorated by each room of the house themes with nice stuff on display. Highly recommended

My wife and I ordered all new furniture from Ashley back in May of 2022, some of our furniture arrived on June 22 of 2022, but had few issues that needed to be fixed that took about another month or two to fix and repair. But I been waiting on a drawer slide for my night stand for over four months now and still getting the run around from customer service and mangers, all they will say it's on order or I've sent a request up the chain. I've asked for the corporate number and the Presidents and CEO number but funny no one I've spoken to even knows those numbers! You can't even talk to the store about anything because the phone ring in a call center that is not doing the job well at all. I have text from them that contradict what the re t says. DO T UY FROM ASHELY STORE! THE CUSTOMER SERVI E SU KS!

Jessica was very helpful. She helped us find the perfect sofa. We will definitely be back.

Had a wonderful shopping experience here! Will definitely be back for more.

Best customer service hands down. Ask for Mrs. Janice she knows her stuff and she’s the sweetest person ever.

Excellent customer service!!

The staff was very professional and made sure my fiancé and I found everything we needed for our new home. We gave them a budget and they got us exactly what we were asking for, and then some. Will absolutely be returning!

Wonderful service and very professional and the prices are reasonable. Great management in the past 5 months or so. I will be back for a purchase. I will also recommend this store!

Came in to look for a new sofa. Clay and his team were on point and very helpful. Definitely will continue business in the future.

Awesome store!! Clay is always SO helpful!!

Clean, well organized store with helpful associates. Will be back for future purchases.

Great environment! Very helpful employees!

Had just what my uncle was looking for. Excellent service.

My Daughter and I went to Ashley today to purchase a Queen Size Bedroom Set and Lauren B. Associate was very helpful , knowledgeable and patient with knowing what we wanted, we will be returning to purchase more furniture.

Shunda was excellent. I'm very happy with my purchases.

Amazing customer service received from Ton Potto today. Very helpful ,amazing service.Camed in and walked out very satisfied .Thanks again will definitely be coming back!!!

We experienced the very best service from Brad, the Sales Manager & Nellie. It was a breath of fresh air to not feel pressured to buy and actually given multiple options. They listened to what we were looking for and we found exactly what we've been searching for in our Livingroom and Bedroom sets.

Carol was beyond helpful in finding a budget friendly couch last minute :) thanks bunches!

Jennie helped us with a few accent pieces for the house. In record time.. we had an excellent experience here getting what we needed and exactly what we were looking for. Definitely coming back for more of our furniture needs!

I needed a mattress urgently to host my father overnight not long after a family loss. I went to several stores asking for help. The staff at Ashley on Capital Circle - especially Lauren Braswell - were kind but also immediately went to work to help solve my need. They were able to offer me more than one solution. I left with a good quality mattress in my price range which they even loaded into my car. We will definitely be back and highly recommend Lauren!!

Wonderful store to shop for furniture. Wonderful customer service everyone came together to help me find what I was looking for

Jennie was great with finding everything we needed for our room.