Ashley HomeStore Tampa, FL
Here at the Ashley HomeStore in Tampa, Florida, we believe that your house is much more than just a dwelling. You’re creating a home filled with family and friends, and building life-long memories along the way! This is exactly what inspires us to help you furnish and decorate your home. Our furniture store boasts a positive and friendly environment, with great customer service and one of the largest mattress selections in the area. We have been your go-to furniture and mattress store in Tampa, FL since 2016. Our dedicated and experienced Store Manager, Orlando Cruz, supports her Spanish-speaking staff and has built a team that is committed to being your trusted home partner. This team specifically prides themselves on their unique diagnostic machine that personally customizes mattresses to your needs. At the Tampa Ashley HomeStore, we are not only thankful to celebrate your home with you, but we are also dedicated to charitable work with the Hope to Dream Foundation. You can find us also in the area right across from George M. Steinbrenner field. For those of you on a tight schedule, the best time to avoid the crowd is between 2:00 P.M. and 3:00 P.M. We look forward to being the furniture store that helps you fill your home with memories, and hope to see you soon!
I bought a couch from Ashley Furniture this week and worked with Brett the sales associate. He was beyond helpful. Fully knowledgeable about all the products, very professional and made me feel comfortable through the purchasing process. If you stop into Ashley definitely ask for Brett
We had the best experience today. Elijah was more than helpful and went the extra mile to make sure my girlfriend and I got the perfect furniture for our needs! Highly recommend!
Absolute pleasure working with Elizabeth at the South Tampa store , she was very professional and knowledgeable of the products and services offered by Ashley Furniture. This was by far the most pleasurable furniture shopping experience I have ever had. Delivery was scheduled within 2 days of my purchase today (6-10-21)and Delivery this Saturday(6-12-21). Impressive in my opinion… great job Ashley Furniture.
Majd and Kirk were very helpful in gathering information for my fiancé and I! They made everything simple and easy, as well as being good company throughout the process. They even told us about it fun places to go to since we are moving from WI! Phenomenal staff and I will be shopping here again. Great work you guys!
Majd went out of his way to help us get the perfect couch. He made sure we were satisfied before we left the store.
Absolutely wonderful. Helpful and patient. Coming back again.
Roger G was really helpful and friendly . He helped me find a good deal on a modern bedroom set for my fiancé and I , very quick and efficiently . Thank you so much Roger !!!
I like the store, but today's experience left a lot to be desired. The person who assisted was good as he was training a new customer service salesperson. However, the difficulty was in writing up the bill of sale. The hand held booklets would not allow the sale. Time and time again the info was entered. Finally went to a standing computer and got it taken care of. Signed the bill of sale and then had to go to customer service and sign a green sheet indicating I had taken item out of the door. This entire sale took almost 30 minutes. Disappointing. I also wanted to use a gift card the manager had given me for difficulty with the entire delivery of a bedroom suite 2 years ago. Come to find out, you have to use the entire $100 gift card as they do not allow a balance on the gift card. Not good business in my opinion.
MJ was amazing. Things are rough right now with covid having caused some back orders etc. but MJ took care of us for hours while we made annoying little decisions, and all in all we won’t be waiting too long for our new gorgeous furniture. Further review to come after delivery. Thanks so much MJ!
Bought a sofa with no hassle at all. Sales staff is no pressure and very helpful. Thank you !
Had the best experience Roger was great. He worked with us and listen to our needs.
The sales associate was very nice and knowledgeable but scheduled and charged me for a delivery and assembly before informing me of the extra cost. I didn't need the assembly because I bought the same item previously and assembled it with no problem. I didn't want to make a big deal out of it so, I let it go..she tried to explain that it was for my benefit but, it's the principle.
I would give this 5 stars if our original purchase wasn't cancelled. I finally spoke with MJ and he got everything going in the right direction !!
Excellent customer service
HANDS DOWN THE WORST CUSTOMER SERVICE. They are wonderful in the beginning (before they have your money) but the second they have your money they are horrendous. Getting in touch with ANYONE has cost me hours of my time. They have confirmed then cancelled deliveries on the same day TWICE. Their technician arrived two hours late. I could not get ahold of an associate at the store I purchased for two days. I was told to just continue calling. When I finally got a hold of someone the manager conveniently just left and the other was in a meeting. He called left no direct line and again I was left unable to contact the store. I ended up having to go to the store to speak to someone after a twelve hour shift. I’ve been on hold for forty minutes waiting on an automatic line only to be hung up on. The frustration with the company is endless. Save your headache and pay more for better customer service because you will not get that here.
Pesima atencion al cliente .no cumplen con la fecha de entrega de los muebles .poca o ninguna preparacion de sus agentes de ventas .y cuidado si te da por pedir tu dinero de regreso.no te lo quieren devolver cash segun lo pagaste .no importa si lo pagaste cash ,aun asi lo quieren devolver en credito de la tienda . BE CAREFUL . NEVER BUY IN THIS STORE OR YOU WILL LOSS YOUR MONEY!!!