Ashley Tampa, FL
Here at the Ashley in Tampa, Florida, we believe that your house is much more than just a dwelling. You’re creating a home filled with family and friends, and building life-long memories along the way! This is exactly what inspires us to help you furnish and decorate your home. Our furniture store boasts a positive and friendly environment, with great customer service and one of the largest mattress selections in the area. We have been your go-to furniture and mattress store in Tampa, FL since 2016. Our dedicated and experienced Store Manager, Orlando Cruz, supports his Spanish-speaking staff and has built a team that is committed to being your trusted home partner. This team specifically prides themselves on their unique diagnostic machine that personally customizes mattresses to your needs. At the Tampa Ashley, we are not only thankful to celebrate your home with you, but we are also dedicated to charitable work with the Hope to Dream Foundation. You can find us also in the area right across from George M. Steinbrenner field. For those of you on a tight schedule, the best time to avoid the crowd is at 11:00 A.M. We look forward to being the furniture store that helps you fill your home with memories, and hope to see you soon!
They sell furniture they can’t deliver. Initially gave us a 2 month delivery estimate, it’s now 8 months and we still don’t have our item. They don’t proactively update you on your order, you have to chase them down. Long waiting times on the phone, went to the store in person but their “systems were down” and didn’t get a call back. The latest update is again just “delayed” with no estimates on delivery. Can’t wait for this to be over so we don’t to deal with this company again.
The in-store shopping experience is good. But the customer service is terrible. The sales person helped me purchase the wrong product. It took me two months and multiple phone calls/emails to get an answer "sorry we could not proceed your return request". They even sent a technician to verify the wrong product I purchased. If a great customer service is hassle free, Ashley is the opposite: full of hassle and not the results you want.
10 months still no delivery! My order is still not filled after about 5 missed deliveries. At this point, this store stole my money. I've taken off work several times and then they no show on me. Delivery drivers cannot get access to MacDill. They either have warrants for arrest or illegal. No answers, no communication! Purchase at your own risk. I had zero issues buying with Badcock Furniture. I got ripped off. I want my money back! Contacting BBB in the morning.
Compramos un colchón en línea de 10 pulgadas y cuando lo sacamos nada más llegó a 8 pulgadas después de varios días. No a las 10 pulgadas que dice. Me siento engañada
Do not buy any item not currently available! I purchased living room furniture in November paying in full. The ottoman was on back order but I was told it would be shipped to me at the of December. At no time has Ashley contacted me with any updates, I have to call them and wait on hold. Each time I call, I am told it will be another month. The current estimate is June. I will never buy furniture here again.
#1 company in avoiding actually talking to people. Never been on hold so long so many times and then being disconnected. I live in MN and have a home in FL and no one is there. I’m trying to coordinate getting my furniture delivered and these people do not get it. Too big too care
What a difference! Initially I attempted to visit and purchase from two franchise sites in Collier and Lee counties. What a disaster! So, I called a corporate store in Tampa. Kim was the manager and was absolutely fantastic. She fixed all the previous problems and very quickly took over and got everything done easily and quickly. Thank you Kim! You are a treasure.
Gary Christ is a beast! He is so helpful and genuinely passionate about interior design and helping people find something that goes great with your living space. He knows what he is talking about, will suggest things, and lead people instead of giving fake compliments about a certain choice they made. He’s a veteran. Ashley has a great selection too and the quality is there. 5/5 Gary and Ashley Homestore