Ashley Store | Vero Beach, FL 32966

Take heed. Premium delivery is a joke. The furniture was assembled in my home. Missing nuts and bolts and wobbly. They did send an entire new set up the following week. Only they shorted part of the delivery. Was rescheduled for the next Monday. No call no show. They expect you to take an entire day off work for their shoddy work. I requested the remaining piece be delivered to the store. I would pick it up. Another fail. Premium delivery is a joke. Ashley stores are a fail. We bought entire living room set from rooms to go. That experience was spot on. I strongly encourage you to miss Ashley and find your dreams with a different retailer

Purchased over $8000 of furnishing for a new home in June. As of this date, November, we are still sleeping with our mattress on the floor. We have waited for the slats for our bed to be delivered 3 times each time the service person said they were there to install the slats but came with no slats. We are not available to receive the slats all the time but they are unwilling to meet our schedule now. Don't do business here.After this review I was contacted by the business manager. He got the problem solved in one day It shouldn't take a bad review to get good service but I thank you Bryce.

Ashley's was the third store that I want to for a Lazy Boy. I should have started with them and saved the running! No pressure while looking around and all questions were answered. Thank you Ms Gardiner for taking care of me. Sitting in my new chair to write this review.

this is been the worse experience of my life, is a place where u buy , 0 returns accepted as if you were buying staff from distribution sales places, I was told that I had 3 days for returns. nope. they don't do returns,, and after u paid is worse than car dealers no body wants to help every body transfers to someone else. and u only hear I'm sorry. is corporate that changed the Rules,, DON'T BUY FROM ASHLEY,, BAD PEOPLE DO DEAL WITH AFTER YOU PAID, LOTS OF LOVE TILL THEY GET YOUR MONEY....

We wanted to purchase a piece of furniture but weren't allowed because we wanted to pick it up ourselves instead of paying a delivery fee. We have always picked up our own furniture from local area furniture stores. ( over 30 yrs) Rooms to Go and Badcocks. We will never step foot in Ashley's again! Major disappointment!

Knowledgeable helpful and concise.

Mr. Miller was very helpful!! They took very good care of us.. Ashley has gained a Customer & I will recommend Ashley & Mr Miller to Everyone!! Thank you for an Awesome experience

We needed a new sofa and oversized chair for our family room. We had purchased a leather couch and loveseat from Rooms to Go four years ago and both were falling apart. We learned too late that the “genuine leather “ furniture we had paid an outrageous price for was, in actuality “ bonded leather.” No wonder it fell apart. So, aside from the decision not to ever buy anything else from RTG, we decided to try Ashley Furniture and again, buy locally. Upon arriving at the local Ashley Store, we were very impressed with the lack of “hovering “ used by our salesman, Daron Miller. He introduced himself and said he’d be happy to answer any questions we might have and then left us alone to shop. Big difference from Rooms to Go. Their salespeople descended upon us like locusts and never left our sides for the duration of our visit. Needless to say, we prefer to shop at Ashley Furniture. No hassle - really! We found three collections that we were interested in and asked Daron some questions about upkeep, durability, etc. We were looking for a microfiber material, due primarily to the fact that my daughter and son-in-law had purchased a microfiber sectional for Ashley in Ft Lauderdale and were very pleased with it. The exact collection we chose was not on the showroom floor in the color we preferred, but it would be available in a few days. That evening, Daron emailed me a message with photos of the three collections we had picked out with prices. Three days later he notified us that the collection we wanted in the color we picked out had been delivered to the store early. So, we decided to go back to the store and close the deal. This was one of the easiest furniture purchases I’ve ever made. This happened because Daron and his partner Desi both knew their product line and didn’t try to sell us something we didn’t want. Plus, they’re both genuinely good people who are more interested in making the customer happy than making a buck! We may not need more furniture in the near future, but when we do, Ashley Furniture will be our first choice.

(Translated by Google) Excellent place and very professional people, a special congratulations to Jeanette Suaza that her immense patience was kind enough to attend us and please us. Thank you very much Jeanette Suaza (Original) Excelente lugar y gente muy profesional, una especial felicitación para Jeanette Suaza que su inmensa paciencia tuvo la gentileza de atendernos y complacernos.Muchas gracias Jeanette Suaza