Ashley HomeStore Wesley Chapel, FL 33543

Great store, good service from sales people, good products, at reasonable prices.

After bad experiences elsewhere Ashley rescued us and treated us like family. We were up front with other experiences and gave them the courtesy to understand we were being cautious. They representative was all smiles and met all of my needs from looking into delivery dates to guarantees to protection. They made our day when we need two bedroom suites immediately since being burned at two other furniture stores. She guaranteed me an end of week delivery, setup, and removal of trash. She understood our hesitancy and allowed me to watch as she made it all happen. She left me feeling at ease and a sense of relief. We just received the delivery notification and the rep was extremely polite and courteous. My nerves are finally better because of Ashley furniture!!! Thank you!

Let me tell you something, if you're looking for a variety of options with amazing deals, This is the place. I came in with my dad for one item but ended up purchasing a whole bunch of stuff. The staff is so incredibly nice. Tory, in particular, is one of the nices people I've ever met. He came in to the store on his day of and got me amazing deals. I'd have given 10 stars if I could.

Marcia was very helpful and knowledgeable I highly recommend her.

Great salesman, kind,patient and courteous. Very knowledgeable of product and inventory.

Alexis and John were fantastic. Would shop here again.

Alexis is so amazing that we drove from New Port Richey to purchase more furniture. The service she provides is top of the line. She’s friendly, courteous and truly cares about her customers happiness. I highly recommend asking for Alexis when you shop at Ashley’s in Clearwater.

Miss Paulette made shopping for my daughters bedroom set easy. She confirmed the furniture was in stock and scheduled the deliver within 7 days. Thank you!

Went in looking for a couch without a clue of what I wanted. Doreen was super nice and helpful setting up my delivery to come in!

Humberto was awesome made sure I got all my discounts and more . He was very polite and professional throughout my visit.. Very knowledgeable on my bedroom suite and mattress that I bought . Loved my visit today..

Our Salesperson Doreen was fantastic. She was very patient and knowledgeable. The only reason I didn’t give 5 stars is because their payment system was a little slow.

Met Paulette. She listened to what I wanted. She wasn't overbearing. She checked periodically to see how I was doing and to suggest other areas of the store. I was shopping for a sofa and two accent chairs. I have never been in an Ashley store before. I was impressed by the quality, the variety the prices and the caliber of the sales staff.. So glad I decided to make my purchases at Ashley!!

I’ve had an awful experience with Ashley and this location. I would not recommend purchasing anything from here. While the quality of furniture is excellent, the level of service is completely unacceptable. 1.) my order was delayed 3 times. No one notified me of the delays, I had to call to find out where my order was. 2.) finally ended up canceling the order after 6 weeks of not receiving the order and it consistently being delayed. 3.) was advised order was canceled, had to call a week later to find out why I wasn’t refunded, only to be told my delivery was canceled but the order was not. This happened twice. 4.) 21 days later and still no refund. Every time I call they tell me something different. 5.) asked to escalate my case only to be told that I need to go to the store to request the refund!!!

It's a nightmare. We paid all since March and still waiting for the furniture. They just delivered a king bed and was damage the same king bed was delivered again and AGAIN DAMAGE!!!! The customer service is just none, cero awful.....

ordered a bed frame. didn’t receive it and no refund for 3 MONTHS. HORRIBLE CUSTOMER SERVICE.

I’ve been waiting since February, after many months of waiting and threatening to cancel my order I finally received my couch, but now they’ve tried delivering the Ottoman to me three separate times and it’s the wrong color each time.

Don't even waste you're time going in to the store. Sectional couch I was looking at was 20% off as well as the sales associate was going to "see what else he could do". At the end of his calculations it was still cheaper to order from their website online myself. Shipping, tax, and all that jazz included. Sales associates will charge you more than online. So don't bother.