Ashley West Palm Beach, FL 33409

UPDATED REVIEW Once something is delivered to you, you're stuck with it. Don't buy anything from them unless you plan on keeping it the rest of your life. They apparently have a "no return policy". I recently bought 2 end tables for my living room to go with the couches I had. The very next day, I went in and bought a $4,000 sectional sofa from them and told them that the tables that were just delivered and still in boxes would not fit with the couch now and I needed to return just "one" of them. Only one would fit. I was told "call customer service, they'll probably work with you". Nope. Absolutely refused, even after spending all that money on a sectional, they refused to let me return a $250 end table, unused, still in the box. I was never told anything about the "no return policy" nor did I sign anything regarding this. I was told that if I called within 24 hours, there should be no issue. That is completely false. I will never purchase anything from them again. Update on my previous review of Ashley Furniture. I received a response from the “owner” to “resolve ASAP”. Didn’t happen. Emailed as instructed. No response. Emailed again. Finally received email to “schedule” phone call. Replied. No response. Replied again, still nothing. Stay away!!

We ordered a patio set with the "white glove"treatment where they assemble the furniture for an extra fee. Well my rocker soon was out of sync only to find they did not insert two set screws and stripped another. It was easier to replace them myself than call them. But last month we noticed our cushions were ripping on the harsh wicker We called for service but were told it was out of warranty--by one month!! Now this wear did not occur magically in the last 30 days and it was not a spot we would normally look. They are giving us zero credit and basically said too bad! Go back to the manufacturer. They do not stand behind the products they sell AVOID!

Jenni is very polite great sales representative she should work every day

Ashley was very professional recommendation very well very honest no pusher seller

Dan was extremely helpful and knowledgeable. Best experience buying furniture that I ever had.

Anya was our sales rep and she went way and beyond in helping us choose our furniture. Her expertise and knowledge were very helpful. She was very patient with us, for to me choosing furniture can be a bit overwhelming.