Ashley HomeStore Athens, GA 30606

Ashley HomeStore Athens, GA


About the store

Here at the Ashley HomeStore in Athens, Georgia, we believe that your house is much more than just a dwelling. You’re creating a home filled with family and friends, and building life-long memories along the way! This is what inspires us to help you furnish and decorate your home with our high quality furniture and world class customer service. We have been your go-to furniture and mattress store in Athens since 2010. Our dedicated and experienced Store Manager, John Carter, has built a team that is committed to being your trusted home partner and they pride themselves on their selection and knowledge of bedroom and living room sets. At the Athens Ashley HomeStore we are not only thankful to celebrate your home with you, but we are also dedicated to charitable work with the Hope to Dream Foundation and Red Cross Blood Drives. You can find us in the area right next to Trader Joes. For those of you on a tight schedule, the best time to avoid the crowd is between 7:00P.M. and 9:00 PM. We look forward to being the furniture store that helps you fill your home with memories, and hope to see you soon!

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Customer Reviews
4.1 Star Star Star Star Star
(564 reviews)
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Great service from Devin. The furniture quality and delivery were exactly as promised. We would shop here again.

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Excellent service, delivery, and set up.

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Great experience from start to finish.

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I recently came here with my fiancé an I must say I am very impressed by the service I received today from Kija Mattox . Me an my fiancé currently have a new baby on the way so as you can imagined I've been really stressed about making my new home feel relaxing . Thanks to her hard dedication an commitment to making sure me an my family get approved for are furniture . I left here with a smile an I saved a lot of money . I would totally recommend Ashley furniture on Epps Bridge😀

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Best sales associate in town had the pleasure to work with Demetrius McQueen. He did not disappoint at all.

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Demetrius McQueen went above and beyond.

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Justin was great! He got us a great deal and was very professional.

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I had a wonderful experience furniture shopping at Ashley.Tim really helped us select the kind of sofas we were looking for ! Would definitely come back in the future for any furniture need.

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Excellence customer service from Blake!! I dropped in the store just browsing and he helped me find the perfect furniture for my toddler's bedroom! Will definitely return to see Blake again for my future furniture needs!!!

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Every time I'm in Ashley's furniture Demetrius always gives exceptional customer service He always gives great suggestions. Never overbearing or hovering over my shoulder. He doesn't pressure me and try to make me feel like I HAVE to buy something. This is a rare commodity and trait to have these days. Please recognize this employee!! He deserves it!!

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Great service from Justin. Very pleased with his help and got us a great deal.

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Ashley furniture is not only a great store with great things. But it is also a store that have great workers and among them is Demetrius McQueen. Not only is he professional and polite. But he's patient and kind and does whatever he can to help in anyway possible. I like the best and he's the best! The best salesman that works there. And he dresses the part...always looks nice!

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Excellent. Not much time with such a busy schedule. Quick, easy and patient. Thank you Justin!!!

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Best merchandise and prices I've seen in my new furniture buying experience. Worked with Demetrius McQueen who actually made me feel like a good friend rather than a potential customer. I'll be there Sunday

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Justin Poffenberger was very helpful getting everything I needed.

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Justin Poffenberger was great!

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Our sales guy Justin was super helpful in getting us into a new sectional and the right monthly payments also helped us get approved for 60months no interest

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Experience in store was great. We were trying to find an entertainment center for a while. After a couple of months of shopping and then circling back around to Ashley, we went with one there. Each time we visited, Tim was there to help us. Pricing was great and love the piece. Our only issue was the assembly. Delivered the week after we bought it. It was assembled about a foot from our wall. My husband could walk behind the center. This was after I asked the crew to put it "a couple of inches" from the wall. Enough to get cords behind it and install TV, cables, etc. I guess ultimately it was my fault because I didn't stand over them pointing out everything because I thought it would be common knowledge to not leave enough room to walk behind an entertainment center.

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The mattress is one of the worst purchases I have ever made.

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Salesman are nice, and made me very happy with the sale. Ashley on the other hand is awefull-look up the reviews and find out just how bad they are. I ordered a reclining sofa and rocker. Ashley's problem is they are all about money! Not customers needs or wants. You MUST pay for a delivery service,( my cost was 120$) no option to pick up, and I had to wait 6 days for delivery. The delivery service only "goes my way" twice a month...well thats helpful. When they did show they smelt like hobos and horrible cigs. Its raining hard and they just put a blanket on the couch calling it good, so after the drag my new furniture on my porch im drying them out. Moving the furniture I found it not to be complete, its missing hardware that holds the frame together. So I called customer service, and I must wait 7-10 Bdays for delivery of parts! Then if I have trouble installing it, I must wait (again) for a tech to install! This is serious Bull $h17 and crooks. The furniture is stiff and VERY LUMPY I am not happy with it. Shafted again by corporate scum.

Star

The buying experience was absolutely great. However, we paid for delivery and agreed upon a 4 hour designated delivery window. Now on the day of delivery, they are 2 hours behind schedule because the driver left late. As a consumer, I should not be penalized for a delivery error. I made arrangements to be home during this window and after multiple calls to the store and customer service will still have to pay for the delivery fee because they will not accept responsibility. Extremely dissatisfied, and will never buy from this store again.

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Sales lady was good. 6 months after I purchased my power recliner and love seat, the recliner stopped working. I am now over 2 weeks and still trying to get someone to come fix it. When I tried the corporate office, they sent me back to customer service which has been NO help.

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