Ashley Store + Outlet
Open today: 10:00 AM - 09:00 PM
The Ashley Store + Outlet in Augusta, GA represents the largest furniture store brand in North America and one of the world’s best-selling furniture store brands with more than 1,000 locations worldwide.
Ashley Store + Outlet in Augusta has moved to a new location at 3435 Wrightsboro Road, Suite 1200. At this beautiful new Ashley Store + Outlet, you'll find stylish, quality furniture that's just right for any room in your home. That includes many of the top mattress brands—including Tempur-Pedic, Sealy, Stearns & Foster—as well as our very own Ashley Store Sleep mattresses, which offer superior comfort without the premium price tag. In fact, every Ashley Store Sleep mattress is subject to more than 200 quality control tests—because a great mattress makes a difference to your quality of sleep and even your quality of life. Your home is more than a house. It’s the daily moments and experiences you share that make it uniquely you. At Ashley Store, we celebrate being home with you. Our locally owned and operated Ashley Stores are passionate about bringing you the best value in furniture and mattresses for your home.
Leroy helped me out very much. I appreciate it the quickness of the sale.
Jacob did a great job of answering all my questions and my concerns
My husband and I went to Ashley’s Furniture to look for a new couch. We were helped by George. George showed us a lot of couches even ones not in store. George wasn’t just any salesman he was very helpful and wanted to make sure to find a couch we loved. George was a great vibe to be around and to talk to. There were several ones i liked but my husband was being picky. Would love to go back to Ashley in the future.
Stefani helped us today while shopping the showroom and it was a great experience! She helped us find the perfect dresser for our nursery.
Leroy was extremely knowledgeable and helpful! Helped us find the perfect sectional for our home! Highly recommend him!
Stefani was very helpful. Great experience.
We were nicely greeted by Erica. She led us through the store as we were looking for a specific piece of furniture. Erica then showed us their nice video screen catalog. We found what we wanted and Erica managed a great price. Would definitely ask for Erica again.
Awesome Customer Service, thanks Stefani for all your help. Your patience, understanding, ability to multitask and assist my family and I towards a best probable furniture purchase made a significant impact. Thanks for all your help and we look forward to seeing you again soon!
Olina was absolutely amazing ! She listened to our wants and needs and she was able to get us what we want. We were in and out. Will definitely continue to do business with her.
Miss Erica greeted me as I walked into a Huge Ashley Store.....She was very pleasant and offered her help......She let me browse till I had some questions...She helped me buy a beautiful bedroom suite....I had a Wonderful experience.
Stephanie was so amazing! She was so kind and helpful and gave us the best deal!
Geno was very helpful and informative!
We recently visited Ashley Furniture and had the pleasure of working with Geno. He answered all of our questions, was very attentive, worked with us late into the evening to make sure we got exactly what we asked for... and at a great price! Highly recommend! Thank you, Geno!!
Geno was awesome. Would recommend!
We had an easy, no fuss experience at Ashley Home Store in Augusta. Olina was very helpful in helping us pick out some bedroom furniture after ours was damaged during Helene. She helped make the process less stressful which was greatly appreciated.
Stefani was super patient with us and showed us multiple bedroom sets to meet our needs and wants. She was super friendly and knowledgeable. Definitely recommend this store and ask for Stefani
Mark was very helpful
Geno was great with helping me find what I was looking for
My husband and I had a great experience purchasing furniture at Ashley Store. Alina Michnuk, Home Furnushings Consultant, is amazing! She worked carefully to help us make a purchase that would best fit our needs. I will definitely return to that store for other purchases.
Olina was really helpful, courteous and professional. Thank you!
We came twice and had the pleasure of working with Erika and Olina! They were so kind and helped us find the perfect table!
I went to four other furniture stores that day and My experience at Ashley's furniture store was by far the best best experience I had... They made me feel very comfortable And welcomed, they was very knowledgeable about their products. And they help me to make the best purchase and I got exactly what I wanted with eases...
Olina was fantastic! She answered all of our questions. Perfect balance of giving us space to shop and explore while also being near by to help us with any questions or concerns! Excellent customer service! Thanks!
Ashley furniture isn't even worth giving stars!!!! I had to give 1 star just to post. Ashley furniture is Very unprofessional, very rude, and ALLLLLLL the above! God knows I didn't won't to spend a penny with them. But my wife really liked the bed, and diner set they had. But i told her, my children, and friends don't shop there! And I definitely won't nomore....
Had a great overall experience, very knowledgeable and help me with all my needs
Stefani was very helpful and quick to address our needs!
Stefani was very professional and courteous and got us a great deal!
Very helpful without being pushy. The salesman listened closely to our needs and found a great match of furniture for us.
I knew what I wanted. This team was great with helping me find a piece in my set, and helped me place my order by phone, complete paperwork digitally & arrange my delivery so I didn’t have to lose time in my day driving over in person. Just what a busy, working mom needed!
My shopping experience with Stefani T. was expectional, from her greeting at the front door to our parting. She was knowledgeable about various products and services associated with Ashley furniture and the store's policies. Stefani was Not pushy; she accepted our preferences and what we were looking for and provided guidance. I appreciated her candor and enthusiasm as well as her salespersonship. Thank you so very much for your attention Stefani!🙂
Stefani Tribble helped me from the time I entered the store through my purchase! She was patient, knowledgeable and polite. I love what I purchased and enjoyed working with her! What a connection I now have when I need more furniture. Thank you Stefani.
Leroy was great and took care of us. Amazing guy
Leroy was awesome!! He was so helpful.
Jacob M was great! Had him running in a few circles for the furniture and quotes we were looking at! Very easy and nice to work with!
Leroy Was AMAZING! He Helped Me Find Just Tje Bunk Bed I Needed For My 5 Year And 3 Year Old
Love Stefani she made my experience as painless & joyful as possible. Definitely will come back solely because of the customer service. 🍀
Stefani was a pleasure to work with. The entire experience was phenomenal.
The salesman was great. He made sure he did everything possible to make sure my wife and I were happy and got the furniture we wanted. Also convinced up to buy something else doing our purchase.
Stefani was an amazing sales rep. She made my transaction a breeze and also gave me confidence with my buy. I appreciate you.
Stephani was the greatest sales women I’ve ever had.
I was looking for a specific piece of furniture. Mr. Cliff Brown was very diligent with meeting my expectations and needs. I walked out with the perfect couch for my living room. Thank you Mr. Cliff Brown. Nichelle D. Clay-Vaughn
Mr Leroy, was amazing ! Patients, funny and a joy to work with getting my purchase . I would recommend anyone to him because of he’s very knowledgeable and amazing !!!!!!!!!
Jacob M was also salesperson. Thanks again for your patience and very detailed of the mattress and furniture. Dr Y
Geo was amazing!!!!!! 5 stars all around!
cliff was very helpful and professional
Olina was a great help, super friendly...
Jeff took real good care of me..Great salesman!
Leeroy was awesome and helped me through each step of the purchase. I highly recommend!
Olina was very helpful and patient with my over thinking!
Olina was so helpful and was very easy to work with.
Cliff was great! He was prompt and got us exactly what we needed.
Very helpful and knowledgeable.
Stefani was very pleasant to work with & very helpful. She answered all the million questions we had with a smile.
Stephanie was super personable and helpful. She found us what we were looking for at a great price and made this process super easy for us. Pregnant woman approved 👍🏼
Great to work With Stefani she was great.
George was super awesome and patient. Made the whole process super easy and painless
Olina was easy and amazing to work with
GENO, was very professional, knowledgeable, and very understanding and work with us to give us the best deal. He did not pressure us but ensured we was satisfied with our purchase.
Very nice, Geno
The sales person that helped us was so nice and helpful with our decision. We are completely happy and would recommend Ashley to anyone shopping for their next furniture purchase .
Stephanie is so amazing! She literally help me design my dining room! Her and her GM rock!
Geno was awesome very knowledgeable
My experience was awesome. Cliff was very nice and patient. His knowledge in helping us decide was top tier. I will definitely recommend him to others.
Absolutely wonderful experience!!
Gene was very helpful and informative in purchasing a mattress. If you want someone who knows their business get with Mr. Gene.
So much for my glowing review of Ashley Furniture. I was told my loveseat would be delivered on November 18 and my chairs on December 11. Nov 18 rolled around with no communication and when I called several days later I was told that everything was scheduled for December 11. Bot confirmed dec 11 delivery but then sent a text saying it was delayed. New confirmation was made for December 14 and then a delivery time frame was confirmed. Delivery people showed up today with ONE CHAIR. Ashley told us no partial deliveries could be made yet they deliver one chair and absolutely no estimate as to when we will receive our furniture that we ordered on Nov 9. I am NOT HAPPY
Jeff and Olinia did a phenomenal job assisting me with getting a bed and living room set for my new apartment. They were understanding of my situation and ensured that my needs were met. I highly recommend using them!
Loina and Mr. George were of great help to me and I greatly appreciate their assistance and great communication skills.
We had a great curtious sales rep Erika help us find what we wanted, and help get the cheapest price.
Leroy jones was very professional and a joy to work with. Awesome salesman
Jeff and Olena were awesome helping us buy a bed!
We had a great experience looking at furniture that turned into buying furniture when we saw the right couch seat and chairs for a Sun room. No pressure from Cliff our sales person who was helpful when we needed him
Cliff at this store was very helpful and friendly with the purchase on a sofa for my new house. Would definitely recommend working with him.
Cliff was friendly and helpful. Definitely recommend.
Jacob McMillan was awesome in helping us identify our needs for our new home. Go see him for great deals!
Leroy was very pleasant to work with. I came in with a very specific taste when it comes to furniture and he was able to help me find exactly what I was looking for while staying under budget. He was able to help us find everything we were looking for and more! We got our entire new home furniture for an amazing price. Thank you Leroy!
This store made the furniture buying process plain and simple! George was great and helped us from beginning to end!
Buying our living room furniture here was such a phenomenal experience! George was knowledgeable and awesome assisting us with all of our wants and needs!!! He totally sold me on the cooling mattress and Purple pillow! It was absolutely amazing! Run to this store! We will definitely be back!!
I was on the hunt for a dining room table to fit in my space. I had the pleasure of working with Erica upon entering and she went the extra mile in active listening and even pulling out the tape measurer to ensure it would work in my space. She even took me on a field trip to their break room where they had the bar stools I was interested in so I could get a first hand look. She was extremely flexible with my schedule and kept me up to date through the entire process. She had me sold before I even left the store although I had to come back to complete the sale!
Geno was extremely friendly, kind, and willing to assist.
Excellent service. George found what I wanted immediately. Was knowledgeable, respectful and kind. Way to go Ashley!!! Quick and easy process. All the staff were kind and nice. Excellent experience!! Thanks Ashley!!
I recently had the pleasure of purchasing a mattress at Ashley's Furniture, and I cannot recommend Olina highly enough! From the moment I walked in, she greeted me with a warm smile and took the time to understand my needs. Olina was incredibly kind and patient as I navigated through the various options. She answered all my questions with genuine knowledge and never rushed me, making sure I felt comfortable with my decision. Her expertise helped me find the perfect mattress that suits my sleeping style, and I couldn’t be happier with my choice. It's rare to find someone who truly cares about their customers, and Olina exemplifies that quality. Thank you, Olina, for making my shopping experience enjoyable and stress-free! I’ll definitely be returning to Ashley's Furniture for any future needs, and I hope to work with her again. Highly recommend!
Mr. Geno was very helpful and professional.
Geno was very informative and went above and beyond to answer any question I had!
Leroy was instrumental in helping find a bedroom set that was perfect for my daughter. His customer service is top tier. He should be the one you look for when entering Ashley. He provided service that catered to my current needs. I’ll define back to purchase more.
Joseph I enjoyed being at Ashley good salesman.
Joseph was amazing
Jeff L made my first experience buying furniture very memorable. He was very patient with me and showed me everything and then narrowed it down to my budget. I appreciate him showing me the different price ranges especially since I didn’t really know going in what my price range was. I will definitely be back for more!
Always had a great experience shopping here. For our most recent purchase, we had George help us and he was so helpful and professional!!
Super friendly staff. George was exceptional. Answered all our questions. Definitely coming back!
Joseph was phenomenal. I went in there didn’t feel rushed and was able to browse. He took the time to explain the items I was purchasing and didn’t try to sell me on products that was not necessary. 10/10 go to Joseph!
This store is wonderful I really enjoyed my experience shopping with the team! Look for George and he’ll make sure to address all your needs!
George and Cliff are the best!!!! So helpful and know their stuff. Got the best deal thanks to them!
Jefferson helped us buy our first sectional for our home. He provided great feedback not only in the sofa, but also the great attributes the sofa has to it. Very professional about the whole process, and would highly recommend requesting him to work with purchasing your next piece of furniture from Ashley Furniture Home Store.
Great customer service. George was kind and helpful.
George was very friendly and accommodating of our many questions. Well layed out showroom. We’ll continue doing our furniture shopping with Ashley.
Jefferson was a pleasure to do business with. He was very knowledgeable on the items that we purchased. He was very polite and professional. I would definitely purchase from him in the future.
Erica did d a wonderful job. Flexible and friendly!!
Jacob helped us with our purchase and he did a fantastic job!!
Stefani was awesome and very knowledgeable!
George (Alexander) was very polite and knowledgeable. He wasn’t pushy answered all of our questions with ease. He’ll definitely be our go-to!
GENO, did a great job showing us options and living room furniture! Very professional and courteous!
Jefferson was an excellent consultant! Great attention to detail and a pleasure to do business with.
Shout out to Jefferson at Ashley Furniture!! He was patient and showed us exactly what we needed. Something comfortable large enough for our family and pet friendly.
Geno was great! Patient and understanding!
Great place to buy a sectional. Mark was very helpful. Thank you!
Chris has now helped me for 3rd time and has been great every time. Very straightforward and doesn't hard sell. Exactly what a good salesman does.
Stephani was amazing! She helped us with our purchase of our new table! Would recommend to all. Great customer service! Thank you!
Jefferson provided excellent customer service to my wife and I. He explained the product in great detail.
Chris was awesome! As soon as I walked in, he was there to greet me!
Leroy was fantastic! Amanda was awesome too...thank you so much for superior customer service.
Erica kitchens was amazing!!! So excited
Omg I love Erica kitchens!!! She deserves a raise
Leroy was amazing! Thank you!
Great experience! Leroy was wonderful to work with and very patient!!
Geno was awesome to work with. We got nice furniture at a great price!! Thank you for all your help and patience as we picked out the right set. I would recommend anyone to work with him and to come to this location to buy furniture.
Olina was fabulous! Prompt, courteous and informative!!! TY Olina 😊
George and Jacob were great help! :D
Leroy was awesome !!
My daughter recently move to the area and was looking for a sofa and our salesperson Cliff was very helpful and friendly.
Thank you Geno! You deserve a raise!!!!
Geno is great! Clear communication, and great listening skills. He found us exactly what we were looking for!
Geno was very helpful and professional! We appreciated his time and knowledge.
Mr. Geno is the best. He will run you through whatever you want to look at with enthusiasm and care. You’re in good hands with geno.
Yall go down and ask for Geno he was excellent and has wonderful service critique…..all around great place to shop
Geno was very helpful with helping me decide the type of style of furniture that fits me. I will return for future purchases!
Geno was the BEST help! We found the dining room table online and wanted to see it in person before purchasing. He took us straight to the table and provided so much detail on the pieces. The table was definitely a must and Geno convinced us in all the right ways to buy. The checkout process was smooth and straightforward, even priced matched with the website! Highly recommended working with Geno if you can!!
I recently visited Ashley Furniture and had the pleasure of working with Jefferson. From the moment I arrived, he was incredibly knowledgeable and patient, taking the time to help me find exactly what I needed. Jefferson even moved several tables around to make sure they paired well with the furniture I was considering. His dedication to making sure I was happy with my choices truly stood out. Now I am in love with my new dinning room thank you so much Jefferson, keep being amazing! If you’re in the market for furniture, I highly recommend heading to Ashley and asking for Jefferson—he’ll make sure you have an excellent shopping experience!
First time ordering from Ashley furniture at first look at the sofa&love set was nice but looking over it had damage on both sent the sofa back we noticed the love seat was also damage. Will not order anything from anymore now no furniture in my living room now they are saying December 12 for new one we order on November 23 thanks
Stefani was very patient and accommodating. She helped us pick the perfect living room set. We are so happy!
Stephanie and Leroy made us comfortable and gave great service and price
Joseph was very helpful during our time in the store. He was very knowledgeable and professional.
Sales rep George is top tier customer service, friendly, reliable and satisfying customers is his goal. He makes sure you are satisfied with your shopping experience.
Wonderful experience at Augusta location. I give my salesperson George a 10!!!
Geno was very helpful and professional understanding our needs, keeping us in our budget to get our new bedroom set just like we wanted.
“Excellent customer service. Geno was very professional and attentive, providing me with all the details in a clear and precise manner. He took the time to understand what I was looking for and helped me find exactly what I needed. His knowledge and kindness made my shopping experience very pleasant. Highly recommended!”
Excellent service, knowledgeable, helpful and courteous.
Mark is the best salesman at this store. Must promote, unlimited potential.
Olina, was a great help to us to get our new dinning set! We found just the right one that fulfills our needs.
Mark Brown was great
Jefferson was amazing! He helped us pick out a sectional that was out of stock online that we had our heart set on. We were in and out very quickly. He answered all of the questions we had and made shopping a breeze.
Jefferson is great he was kind, patient, and had great product knowledge. Made sure i was happy when i left.
Jefferson’s an excellent salesman , come check him out.
Jefferson was amazing. Very attentive and helpful.
Bought furniture today and Jefferson was great! He helped us out a lot and was very informative with our purchase.
Great service from Chris!
Good service.
Cliff Brown was the awesome salesman. He helped us with 2 different house purchases. Patient, friendly and no pressure sales. Made the whole process easy. Alexis was also helpful with our needs as well.
Jefferson was very patient with my needs and got me something I wanted in the time frame I needed!!
Erica was very attentive and helped us with the furniture selections
Chris made our purchase very simple and helped get the perfect table for our guest cabin from the one we found on the website. Will definitely be buying more in the future
My husband came in for the Veterans Days sale this year and Jeff was his rep. He said he had such a pleasurable experience. Toured the store without feeling pressured. Jeff was very knowledgeable and made the decision an easy one. He made sure we were getting ALL the discounts my veteran deserved and we could not be more happy with the in store experience!! We got the Laylabrook 3 piece sectional, burnt orange, with additional throw pillows. The delivery was so smooth and quick!! We have a steep driveway and two sets of stairs and the gentlemen delivering made it look too easy. Ashley has really taken care of us throughout this whole process and we could not recommend them enough!! Definitely shop in store with Jeff, you won't regret it!
Jason was bery patient and helpful in finding exactly what i was looking for.
My sales associate was Stefani Tribble she was super nice and very helpful.
Geno was very helpful in a non pushy way.
Chris was very thorough and extremely helpful!
Gino was pretty awesome an helpful and has very great customer service help me decide at whichever furniture that best fits me.
Geno was very helpful to me showing me every furniture selection that they have I will be back very soon.
Norman was amazing! Very professional, knowledgeable, and easy to work with
Great service. Leroy excellent service.
Thank you Chris
Chris was so helpful. I love doing at this store.
George and Geno were very informative and made sure to give us a pleasant shopping experience. They were very helpful and made sure we were taking care of our needs.
George provided A plus customer service. Will definitely shop here again! Geno was helpful when I called the team was very informative. Thank you to Alexis as well for her help!
Olina and Alexis were amazing and very helpful. Will shop here again
Cliff Brown was very helpful and friendly. Finding my needs of a firm sofa. Process fast and easy.
JEFFERSON!!! This man is the best he helped us so much with finding the right bed frame and mattress. He very good to make sure we were comfortable and truly testing everything to the fullest and not rushing the process 10/10 would recommend and you must see my man Jefferson!!
Jefferson Jefferson Jefferson Jefferson Jefferson Must see!!!!!!!!!!
Had a wonderful experience! Geno was extremely helpful.
Mark and George gave me and my family excellent customer service. Please visit Ashley in Augusta Ga and ask for Mark and George.
Cliff Brown on Wrightsboro Rd in Augusta did an outstanding job helping us purchase our stupendous collection corduroy sectional. We highly recommend anyone looking for furniture to ask for Cliff Brown.
Great service from Olina in Augusta, Ga.
Jeffery was our sales associate for today. He was very helpful and patient.
Jefferson was our salesperson for today instead of our usual salesman. He greeted us with the upmost respect and he also was very patient as my husband and I made our choice of furniture. We both are very happy with our experiences with Ashleys Furniture Store.
Most pleasant experience in a furniture store! George and Jacob worked together to help get us the products we wanted and make it an enjoyable experience!
George and Jacob did a great job helping us get new furniture for our house!
Olina and Jefferson were very helpful and gave us a great deal
Awesome, attentive to my needs. George was my guy
Great service and frienliness from Mr. Jefferson
Cliff was amazing. He showed us everything we needed, was patient with us as we made our decisions and answered any questions we had.
Josephbwas a amazing salesman. Got the mattress of my dreams. Come see him only.
I went into Ashley Store Outlet just browse. My salesperson Olina was soooo sweet and patience with me. With her excellent customer service, I went ahead and brought my living room set. I'll be back for Olina to help me again.
Geno was very helpful and courteous to our needs. Had a great experience.
Geno is the best salesman of all 7 furniture stores I’ve been to in the last week. Give him a raise.
Geno is a Gem to Ashley furniture store. He was so pleasant and patient and very informative. He stayed with all the furniture choices that fit my style as I described to him . He didn’t try to convince me to buy anything different just for a sale. He is awesome! Thank you Geno
Jefferson provided A+ customer service. Patient, Professional, and knowledgeable, Thanks for a wonderful buying experience!
We had a wonderful experience with Chris selecting our new living room furniture.
Jacob was very kind, and listened to exactly what I needed. He has a very good attention to detail. Highly recommend seeing him for all furniture needs. I’ll be back to see him soon!!!
Jefferson's presence in the purchase of the next-gen Durapella Collection made the buying experience very special! His knowledge and expertise were very valuable in helping us make a decision on what furniture to buy. Thank you for helping us throughout this Veteran's Day activity.
Jefferson is amazing we were just browsing and bought a new living room set. What a pleasure doing business with him and his colleagues!
Had very good experience with Leroy and his professional experience through my purchase.
Geno was so professional and kind during my visit. He showed me all options and explained things well. I will for sure be back to see Geno!
Sales Team were courteous and flexible. No pressure sales talk just happy to give you what you are looking to purchase.
Geno was great and very helpful
Jefferson was great! Thank you.
Chris was great. Helped us find the perfect coffee table to match the couch and chair that was just purchased from Ashley.
Chris was a great help to point us the right direction for our coffee table purchase!
Jefferson did amazing and also quick got us in and out very quickly
The customer service we received was amazing. Geno was amazing
George was great! promotion was fantastic!
Geno was very knowledgeable and great salesman
I love Geno. He was more than helpful and knowledgeable! Thank you sooo much!
My salesperson was Geno and was the nicest. He brought my momma a much needed wheel chair, and I appreciated his pleasant demeanor. This store is worth the visit.
Thank you Joseph!
Joseph has been a great help! Really nice service and deserves a raise!
Excellent service loved the person who helped!!❤️❤️ Ask for Geno!!!
I always dread walking into a furniture store because the sales people are often pushy. But we were greated by Mark after walking in and he asked what we were looking for. We told him and he pointed out where we could find what we wanted. He was very helpful and not at all pushy. A very pleasant experience for us! We found the perfect pieces for our house.
Gene very knowledgeable and really works for u to get the best price he can for you. Easiest shopping experience!!!!
Experience was good and the staff was very helpful thank you George for making this an easy transaction and being available for all the questions we had.
Mark was excellent, very knowledgeable, and helpful throughout our entire buying experience
Cliff did an amazing job on checking in on me making sure I found my everything okay and if I needed help or had any questions
Great job that Joseph McDonald did. Very friendly and professional.Thank you sir
Excellent service and advice from Erica. Will definitely do business again.
Joseph was a great help with our purchase 👍
Joe made our experience great and he was super knowledgeable. We described the couch we were looking for and he knew exactly what it was and walked us right to it, which made the transaction process go quick. He was patient with us as we walked through to look at other items and answered all of our questions with ease.
Leroy Jones was such a great help and got us just what we needed. We will be back soon!!
Easy experience and Chris was really helpful.
OMG Jefferson is the best salesman ever! He is very kind, patient & knowledgeable !
Loved my shopping experience with George, he made it fun.
Super helpful in store, got exactly what I needed!
Gotta give a huge shoutout specifically to Joseph for his patience, professionalism, and ability to help me pick the right sofa that best fits my apartment needs. If you’re looking for furniture upon walking into this store, ask for Joseph! I’d give him more than five stars if the Google algorithm allowed me to.
Very helpful
Joseph was professional and knowledgeable on everything he explained to me.He had pleasant personality and a good spirit I will always come back to him.
Came on 11/3 for a table for my kitchen. I was not greeted by anyone and the person who did assist (was wearing tinted glasses) only answered the question I asked him as he was walking off; he never engaged with me or attempted to make a sale. I was ready to purchase but was never approached by anyone else as I walked through the store. On the way OUT the door, I was finally asked if anyone helped me but I’d decided I’d no longer needed a table from this particular establishment. Good customer service is key, and hopefully, this feedback helps Ashley sales associates improve the experience for future customers.
Leroy Jones was really helpful and knowledgeable about what we were looking for!
Geno was very helpful and knowledgeable! Highly recommend asking for his help for furniture shopping!
We bought a set with Geno and he provided excellent customer service for us!
Jacob provided great service
Chris was very helpful and friendly when mattress shopping and finishing out purchases
Chris was very helpful and knowledgeable on the mattress we purchase
Jefferson was extremely helpful finding us a couch
Jefferson was a huge help !! If you have any questions he is your man !
Great Experience with Jefferson that helped us at Ashley Furniture Outlet.
Jefferson was a great help and will deal with him in future
We came in to Ashley’s looking for a new bed and Jefferson was extremely helpful. He was accommodating, helped us find the perfect furniture at a great affordable cost. I highly recommend asking for Jefferson next time you come to Ashley’s on Wrightsboro rd. Edit to my original review:. Our bed frame, mattress and painting have still not arrived. It was supposed to be delivered on the 26th. Due to some warehouse issue, They called a few days before delivery and said that the frame would not be ready at that time because they did not have it in stock only to call a week after and say that now they have the frame but not the mattress, and that it would be longer and they can not give a definite date. As of December 9th (today) still no delivery date. I can’t access my account online to check on a date. Although Ashley’s said they would send a reset code for my password and that as well has not been sent to my email. Highly disappointed. I’m still not sure when we will get our 3000$ purchase of this furniture. My husband has called every week to check up with no definite dates. Please Ashleys furniture do not sell what you do not have in stock. Or at least let us know. It’s almost been a month since our purchase. No Bed in sight, no painting. No reassurance, no anything. Make sure they have what they are selling you.
Jeff Lizaire went out of his way to give me the best service!
Chris Harod from the Augusta Ga location was very professional in assisting me and my husband on our new purchase. Very prompt and attentive to our needs.
Jefferson, nice guy, thank you for helping us.
Jefferson at the Ashley store was helpful and got us exactly what we needed. He even moved some floor lamps so we could see how everything went together. Thanks you so much for a great shopping experience.
Jeff was very polite and warm. He was a pleasure to do business with.
Erica was a great help assisting us with the purchase and sale of our home furniture. Her expertise and knowledge was very helpful which made our decision to purchase an easy choice for our home furnishing.
Purchased my living room and bedroom furniture from Geno (Gene) And when I say he was fabulous he was absolutely amazing!!! He’s an expert at what he does, and so very professional and I am so happy that he was my sales person. I will forever go to him for all of my designer needs!!!
Geno was amazing. He's very helpful and knowledgeable. 10/10 would recommend Geno
I’m very pleased with my purchase and experience. Joseph McDonald was amazing getting us exactly what we wanted. Ida Akin
Joseph McDonald was very helpful and patient during selecting and purchasing our Ashley Furniture. We are more than satisfied with our purchase and experience. Mary Garcia
Mark was excellent
Alexis and Mark are the sales people to see, they treat you like family, very friendly and knowledgeable about everything
Mark was very sweet and helpful. He helped us with exactly what we wanted
Very knowledgeable and helpful.
We buy Al of our furniture from Ashley. The salesperson Dominque Henson did a WONDERFUL JOB!!!! He is very patient with you.
Leroy Jones was very helpful when we went shopping for a new sofa set at the Augusta Store
Mark was phenomenal in his customer service and knowledge of products and ways to save. He helped my husband and I get the best bang for our buck and we never felt like we were being "sold" or that he was trying to milk us. Bcs of his help, we were able to purchase some key essentials for our home. The entire staff were personable, but Mark was so amazing and patient. We had to leave in the middle and come back and he was just as great as the first time.
George A. Did a great job helping us today.
I really enjoyed my shopping experience at Ashley’s furniture. They made it a seamless transaction and I found what I needed! The team was very helpful and knowledgeable! George made sure I got everything I needed and addressed every question well!
Jefferson was professional, proficient, and knowledgeable about Ashley's products. He was kind while showing us our Living Room set, which we purchased within an hour of arriving at the store. Thanks Jefferson, you rock!
This is the worst company I have ever purchased something from. I ordered a bedroom suite and it was delivered. It was put together and it broke 11 months later. A technician came to fix it and they didn’t send the right pieces. A month and a half later the same technician comes and they did send the right pieces. They didn’t out my bed on the list to be fixed after they confirmed it was. The technician said that Ashley’s furniture took advantage of me because I am young. Tony still trying to fix my bed even though it wasn’t on the list for him to fix. Ashley’s gave me random pieces to put the bed together in the beginning. I do not recommend this company.
She is alsom very helpful and steered us right very patient we loved her personality
Chris was amazing! So helpful and never pushy. Great experience
Chris was awesome he was very helpful
Cliff was an excellent salesman!
Cliff took the time to talk and make our experience buying a dining room table enjoyable and personable. Anyone looking for furniture ask for “Cliff” for an enjoyable experience.
Jefferson is the person to go see! He's very professional and knowledgeable.
Ask for Leroy. Greeted me as soon as I walked in, showed him on my phone what i was looking for. He set up the order and did some great price matching to help. Fairly quick delivery time too considering everything going on in the region.
Mark was great and God bless him
My experience at Ashley Home Store was exceptional! Salesperson was knowledgeable and easy to work with. I told him what i was interested in and he showed me options and didn’t try to persuade me to go with a higher price.
I am very happy with my purchase. Dominique was very helpful and courteous.
Great experience Answered all questions.
The manager is very professional and courteous... great customer service!
Geno was great. He asked questions to better understand our needs and style. We had a great experience. We will shop here again.
My husband and I were in the market for new living room furniture. I had no clue what I wanted and went to multiple stores. I have a few years of sales experience and knew we were going to have a sales associate assisting in the process. But let me tell you. Geno was awesome! He asked questions I never would have thought about. And was showing us options that seemed to match our concerns. Even if the price was lower than the one we were looking at. I went in thinking I wanted a dark color living room set and left with a light colored stain resistant easy clean sectional! This experience was beyond easy. He had a great personality. He was there when we needed him and just watched from afar when we were just browsing. He would pop up when he saw us sitting longer than a few moments. We will shop with him again. And again. I have been in sales. He is a top tier salesman.
Jefferson was incredibly helpful in taking us through all of our options when we needed to replace our living room furniture after losing it to hurricane Helene. He answered all of our questions and helped us figure out the best option for us! Wonderful service!
Dominique H. was super helpful! The whole experience was fast and easy!
Mike was extremely helpful in finding the right sofa set for me. He was very friendly, knowledgeable, patient and spent a lot of time with me. He also took his time in determining the best pricing available. Highly recommend!!
Joseph is the best
Jacob was fantastic!
Cliff was really helpful and we got a really nice leather couch for our home picked out!
Manger Jo is the best yal come support my guy ❤️❤️❤️
When I deal with sales people, I love when they are not pushy. Mike you are awesome, I appreciate you and thank you.
The salesman, George A., was very nice. I was looking for a sleeper sofa, he showed me the sleepers they had on the floor and sleepers on line.
Joseph was amazing very patient with me and my husband and explained to us in detail. His customer service was/is amazing.
Come ask for Olina
Great place and Jeff was a huge help!!
I want to give my salesperson Joseph 5 stars. He was welcoming and attentive from the moment we stepped in the store. Thank you Joseph we are pleased with our purchase of a dining and bedroom set.
Stefani was an amazing help with our order. It wasn’t letting us purchase our set online, but she helped up be able to purchase it in store. She was super friendly and Caring. She made sure we got the best deal possible and we had the best experience!!! We will be back to see her in our future home purchases
The salesman Mark was very good went the extra mile for me and The store manager was awesome…Thanks Cori I appreciate you guys !!!
Mark was great !
Leroy Jones was a great help, and got us set up with a with living room set. Thank you Leroy
Mike was a great salesman very knowledgeable salesman and he was very approachable salesperson lots of laughs really enjoyed touring the furniture… Will definitely be back to purchase…
Mike was amazing helping identify our needs.
Just had a great experience at Ashley. Thank you so much for working me. Special thanks to Corri and Jeff! Additionally to Cliff, Mike, and Stef. I appreciate you all immensely!
I love them
I had an absolutely wonderful experience. Mr. Geno was very respectful and ensured that all of our needs were met. I would definitely go again just for his expertise and advice.
we went to the outlet store by the Gusta mall looking for a bargain. person was awesome and we found a clearance item that was great price. However, we bought a buffet that was listed for 1299 and they reduced the price to 950 for a cash purchase. I was super happy until I came home and search the picture of it to see who the maker was and found out that it was selling for 949 at the regular store.!! I really ticked me off and I felt like they were dishonest with us so I canceled the purchase. I would say do your homework before you go.
BEST PLACE EVER! The fact that they have this sofa and there is this cool Wireless phone charger and it’s a big game changer!
Stephanie was fabulous and so easy to work with! I recommend her to everyone!
Customer service was top notch. Very friendly staff. Great prices!!! Jospeh was knowledgeable, Matt and the guy with the purple collard shirt were very helpful.
Stefani was spot on with helping me get a mattress to help with chronic pain. She was understanding on budget. Incredibly knowledgeable on all things! Highly recommend her to help with all your home needs!
We had a positive experience. We were given time and space to look around. Our salesman, Jacob, was informative and helpful. There was a lot of furniture to choose from. Go and check it out for yourself!
First and foremost the customer service was impeccable. I was greeted by Christopher Harod which he was very pleasant to talk too. Chris heard my issues regarding a third party source and immediately got John Newton involved to help resolved the matter at hand. They both were able to resolved my issue and in the process I purchased a beautiful brand new dining table set on site. I will definitely recommend them two to anyone that’s looking for a sale person that actually cares about their customers. Thank you guys.
When you go to Ashley's, ask for Cliff. He knows what he has in the showroom, so he was able to take me to what I was looking for. He made my purchase easy.
They had some couches that we were really interested in, went back to buy one only to be told they don't keep anything in stock except a couple mattresses, so the $499 couch turned into almost $800 after the delivery fee. We went to Big Lots and bought an Ashley couch, took it with us the same day and paid less than what Ashley was asking to begin with.
Just purchased a bedroom set for my granddaughter, I received outstanding customer service from Cliff Brown he made our shopping experience very pleasant. If you want great service and no pressure tactics from salesmen see Cliff Brown at Ashley Homestore in Augusta Ga.
Geno was absolutely fantastic. He was on it RIGHT when we walked in the door !! He’s very passionate about what he does and he not only tells you about the all the bells and whistles, he goes out of his way to show you. this was probably one of the best customers service experiences i’ve even gotten. trust, if you get the pleasure of having Geno as your salesman, one you’re in for a laugh and two, you’re definitely finding the right furniture !
We went into Ashley's 9-1 at about 2pm. Our intention was a new leather sectional, dinning room table and chairs, 2 bar stools and possibly some end tables. Closing on a home this month and our existing stuff won't work. We were greeted at the door by "Geno". We've shopped at several stores and know it's customary to have a salesperson greet you, etc. We exchanged pleasantries and told him we had a list and wanted to look around and that we'd find him when we were ready or had any questions. Well Geno didn't take the hint and continued to ask questions, like where we live , none of which was relevant and it was obvious he was trying to "butter us up". We walked away from him, saw something that we liked and IMMEDIATELY he was on us....asking us questions and pushing to close the sale. We walked away AGAIN.... Found another piece ,and in less than a minute Geno was all over us pushing for a sale. I literally told him to "go away you're so pushy we can't even discuss this without you interrupting". He didn't take the hint so we left. Geno continued to follow us out, asking if we'd seen something that we would have loved to have seen had he the slightest,amount of social intelligence. He followed behind us all the way to the door until I told him "dude, leave us the f&$# alone". It was the most insane and surreal experience either of us have ever had. We ended up at another store , finding parts of our shopping list, and spending 14k. Whoever trains the salespeople at Ashley's, this guy needs some remedial work. You guys lost a 14k sale and any future purchases. The irony was at the other place, we were greeted the same way, said the same things, the salesperson made sure we knew his name and told us which areas to check and he'd circle back. He gave us the space to breath and look. He knew when to stop and see how we were and when to keep trucking. It was a good ending to what started as a miserable experience at Ashley's !
We went back 3 times to try to make the best decision for what we needed. Mark Brown was great at being patient with us and worked at helping us find what we needed. Never felt pressured and came away with exactly what we needed. Couldn't speak more highly about Mark. He was great!
Great customer service! Joseph was great! He was always ready to answer our questions. Great selection and quality.
Gino Norman helped us pick a recliner. He was well.informed.and friendly and so funny! Thank you Gino for all of your help and patience today!!
Thank All For The Help, Jacob And Stefani
Staff was friendly and helpful.
Mike was helpful and a pleasure to work with!
Mike was great to work with. Knowledgeable & didn’t pressure
Me and my Husband came here to look for some new furniture for our new home, as SOON as we walked in the rep Stephanie came to help and she has been such a big help. She did an AMAZING job helping us and showcasing the quality of the items we purchased. She is also very sweet! Definitely would recommend shopping with the help of Stephanie!
I wanted to gift my mother a new sectional for her living room and Cliff was very helpful. She had her mind set on one piece but after he allowed us time to browse more she found a sofa and loveseat that she adored! He helped us thoroughly and I really appreciated his patience, knowledge and great sense of humor.
Erica was excellent helping us with our living room furniture. She helped us find the perfect furniture and get the best price available! We are very appreciative!
Erika was very helpful throughout the entire visit and worked to help find the perfect furniture for our vision.
Geno was VERY helpful. I came in looking for a particular dining room set and he was able to order what I wanted. He explained everything to me in detail and was very friendly and patient. I will definitely shop at Ashley’s again.
Do not buy Ashley Furniture and if you do don’t buy their overpriced useless warranty. They find reasons not to repair or replace your furniture. This was supposed to be real leather. The Augusta store was nice but the warranty could not care less. I will never spend over $5000 again or anything at Ashley. Terrible warranty and service!
Erica was awesome! Great service.
Chris helped us today. We are really grateful.
George went out of his way to greet us after noticing no one else did while he was with another customer. He was quick, knowledgeable and professional, and got us out the door quickly and efficiently. A pleasure to work with. Ask for him if you’re here.
yeah! We got everything we needed for our new home! Joseph was helping us a lot! Thank you for all your patience and work!
Joseph was really helpful in getting us the right furnitures we need for our new house. Absolutely recommended!
Jason was an excellent sales representative!!, Cory Good was also great with customer service!
I appreciate the professionalism, knowledge, and comforting ora Cliff gave during our visit. I give Cliff a 200 on the scale of 1 to 100!!!
Cliff worked with us extensively to find the perfect house decor. His professionalism was beyond reproach. Thank "Team Ashley"!!!!!
Very good customer service & works with you
Amazing customer service! As a 19 year old business owner and entrepreneur I’m normally not taken seriously or respected as a customer but the staff here is very friendly and also professional! They made me feel very comfortable and treated me just like any customer should be treated. If you come in just ask for Mike, Jefferey, or Corri and they will be happy to help with anything you need and will take care of you throughout the entire process.
I had a great experience today I was helped by Mark he’s awesome and they have the best deals I’ve seen thus far ☺️🥳 I’m in love with the bed I chose 😊
Chris has helped me for almost a whole week and he’s been wonderful. He handles business very well and a wonderful guy to be around not only in a work space. Funny guy and we laugh and makes jokes. If you ever come here look for Chris “like Christmas”. Also at the front desk is what I know her as “Coach C”. Very kind hear wonderful to be around and will always have a smile on her face. They even mentioned that they would come out to one of my track meets. If you go to Ashely outlet you wills be very pleased as they treat their customers like family. Thank you Mr.Chris and Coach C!!
What a great experience. We enjoyed shopping here. Stefani did a great job helping us with our furniture, purchasing decisions.
Chris was fantastic!! He helped us Saturday, no pressure and very chill. We found the sectional we wanted immediately, but wanted to check out one more store. Returned and found Chris who hooked us up right away, explaining everything perfectly. Very personable and knowledgeable!! Can’t wait to get it now!
I recently had the pleasure of working with Stefani at Ashley’s Furniture Store, and I cannot speak highly enough about the exceptional service she provided. From the moment I walked in, Stefani was warm, welcoming, and attentive to my needs. She took the time to understand exactly what I was looking for and offered insightful suggestions that perfectly matched my style and budget. Stefani’s knowledge of the products was impressive, and she was able to answer all of my questions with ease. She made the entire shopping experience stress-free and enjoyable, going above and beyond to ensure I was satisfied with my purchase. Her friendly demeanor and genuine interest in helping me find the right furniture made a lasting impression. If you’re shopping at Ashley’s Furniture Store, I highly recommend seeking out Stefani. Her professionalism, expertise, and outstanding customer service truly set her apart. I’m thrilled with my purchase and will definitely be returning to Ashley’s, thanks to Stefani’s excellent assistance!
Erica is awesome
Cliff and John were great! They helped me and my husband pick out a new bedroom set! Will be returning!
Mike Casey was wonderful to work with. Went into store only having a basic idea of what I wanted. He listened to what I was saying and was able to quickly give me several options. Never felt pressured to buy and never felt rushed to make a decision. This was the easiest furniture buying experience ever! Would highly recommend Mike at Ashley Furniture.
Stephanie was awesome! She helped with our purchase. Glad I met her!
Excellence service! Highly recommend Leroy as your sales agent. My wife and I found the perfect matress and can't wait to sleep on it.
Leroy was awesome. He was very helpful and was able to answer all of my questions.
Corri was tremendous in answering all of our questions. She swiftly and easily helped us find multiple pieces for our house within our budget.
Leroy Jones helped us out today. Was very friendly and super helpful.
Leroy Jones was the best help in getting us a great deal and comfortable twin set sofa and recliner set ...plus the quality of their furniture was hands down superior from all the top brands we looked at ..
The service was impeccable. My wife and I found exactly what we needed. The salesman was extremely helpful and patient.
We dealt with Chris and he was very patient and very knowledgeable. Great experience and will be back for more.
Great service, the sales representative was knowledgeable and thorough, he employed exceptional customer service skills. Service was quick, would definitely return
Leroy Jones was excellent. Very though and easy to deal with. Best furniture store in Augusta GA
Stefani M. was amazing to work with, she greeted us at the door, listened to what we were looking for, pointed us in the right direction and then gave us the time to look around and decide. She walked us through the prices, delivery and warranty. We recommend her for any future purchases!!!
The sales team was very helpful and informative!
EXCELLENT SERVICE!!!!!
Great place! Friendly folks. Haven't got my living room suit yet, but they gave me a really good deal. The store is well kept, clean. Lots of customers from what I saw. The salesman made extra sure I understood the contact I choose. He worked hard to make sure what I wanted is what he gave me. Thank You
Eddy was very helpful, great experience.
Jeff!
I had some issues with online ordering and went into our local Ashley store where we were greeted by Joseph McDonald. He helped with every step explained everything perfectly and we were able to finally purchase the couch and recliner we’d been looking at!! Cannot recommend his service enough!!! Definitely will be returning if we ever need more furniture and working with Joseph.
I went into the Ashley Furniture Store to purchase a new bed and mattress set. Leroy Jones made it a very pleasant experience. I knew exactly what I wanted and he was very knowledgeable and accommodating. I would certainly recommend Ashley Furniture to anyone and tell them Leroy Jones will do right by you.
Stefanie was extremely knowledgeable and courteous. I am so happy with the items we purchased. She did an amazing job.
Mr. Jones is the epitome of professionalism. His superb customer service skills and patience made my furniture shopping an extremely delightful and stress free experience. Thank you.
Erica was amazing. She provided great customer service. Detail information and price knowledge. Also she pressure us to buy everything we inquire about. She's awesome.
We shop here often. Today we worked with Stefani. She was very friendly, knowledgeable, and extremely helpful. Stefani was straight to the point, quick, and NOT pushy whatsoever. She made the process easy and enjoyable.
Eddy was very helpful, friendly, and courteous
I normally have a great experience shopping at Ashley Furniture (and I've actually purchased a lot of my furniture from Ashley's). The service (or lack there of) that I received on Saturday 20 JULY from an employee named Chris wasn't that great. It seemed as if he didn't want to help me whatsoever. Unfortunately, this bad customer service/experience deterred me away and I ended up getting a similar piece from Wayfair instead. employees use to be eager to sell and on this particular day it seemed like no one really cared.
Me and my fiancé came to look at mattresses and a sectional for our new home. I was weary of the typical salesman experience but Mr. George greeted my fiancé and I as we walked in and asked what we were looking for and proceeded to show us and demonstrate to us many different options and price points. He was very understanding of our budget and had no issues letting us try out different things over and over to make our decision. He then worked with us to build a modular sectional that would work perfectly for our living room space. This man was diligent and extremely friendly and we would work with him again any day of the week for more purchases. Our interactions with some of his coworkers were also great as well. By the end I felt like a friend being looked out for and not just a customer being force fed to spend as much money as possible. They made genuine suggestions towards what we should purchase along with which accessories. In the end we purchased a new cooling memory foam mattress along with a mattress protector and cooling pillow, and a modular sectional as well. Thank you George for your friendliness and helpfulness and thank you to the other staff as well!
Beautiful store and great staff!
Mark
Mark was awesome
Jacob Santee was amazing, and helped me find exactly what I need. Highly recommend him for all of your furniture needs.
Wonderful experience. John and Jacob were so helpful. We are so excited to get our new furniture!
John and Jacob provided excellent service during the entire sales process! Brilliant sales associates!
Mark was great
Walked into this store, immediately was welcomed by a kind and knowledgeable salesman, Eddy. He was a fountain of information and help in furnishing my living and dining room! He was not pushy but understanding and was able to help me in a kind and quiet manner. So happy I chose Ashley's to do my business with. Thanks much, Eddy!
Mark Brown was awesome helping me find a dining set and chaise lounge sofa. Excellent!!!!
Joe helped us furnish our house. At check out, Corey was super friendly and walked us through our bill.
Joseph and Corey were awesome handled everything and gave us a great deal go see them!
The management & sales associates are Ahhhhhhhhmazing! Customer service is phenomenal & they are professional. Will recommend hands down!
We were in Ashley today purchasing outdoor furniture at the Augusta location. We were greeted by a wonderful salesperson named Mark who helped us greatly. He was knowledgeable & friendly. It was a very easy purchase.
Chris did a great job with getting us the living room set we loved. I’m so excited to see it delivered!
Chris did an amazing job! He was able to provide all that we needed and our furniture looks great!
The salesman was informative and patient with us. He was very helpful ans once we made our decision, the process was handled quickly.
Our salesman Gene was PHENOMENAL, he had the best customer service. He worked with my husband and I to get exactly what we wanted.
Me and my wife had an amazing experience here we recommend Gene or Geno he is the best hands down helping find what you need for your new or existing home
Absolutely loved the service friendly. Got approved for my new bed.
Mike was such a great help!! We had a wonderful experience shopping for a mattress and living room set! Thanks again Mike for all of your help, you were awesome!
Jacob and John were awesome with assisting me in purchasing an additional furniture piece from Ashley! I will definitely be back to this specific location in the near future.
Mark was extremely helpful. We were looking for several pieces.
This was an excellent experience. George in the August store was amazing. His knowledge of the merchandise, sales, and general information was exceptional.
My experience here was great! Christopher Harod provided me with great customer service! He exceeded my needs! Will definitely be back in the future for additional business!
We went to Ashley’s Furniture for a faux rabbit area rug, when we were met by Chris at the door with a warm welcome. Chris turned out to be the man for the job, he was very patient and knowledgeable. We ended up purchasing a sectional and an ottoman for a great price. The manager John also turned out to be a great help. Thank you Chris and John for helping furnish our new home. 🏡
My husband &I had a great experience shopping at Ashley. Our salesman, Chris, was friendly, professional, & knowledgeable. We never felt pressured. We are happy with our buying experience at Ashley Home Store.
Stephanie did a great job of showing us all of the different couch selections and walking us through the buying process! We can’t wait to have our new couch delivered!
Gail Pates was amazing!! She met us at the door with a smile, and offered her help. She was the perfect match for us. She was patient with our indecisiveness, was not pushy at all, and went above and beyond to find us what we were looking for in our price range! She even requested additional discounts from her manager. Go see Gail! She is definitely an asset to the Ashley team!
Ericka and Mike in the Augusta store were knowledgeable of the items and worked diligently to ensure we made a purchase for our home that we were satisfied with. Mark Holliday Grovetown, Ga
Just wanted to do a really big shout-out to Mike for introducing us to the world of Tempur-Pedic mattresses. While it was not something we will jump on immediately, the customer service he provided was next level. We will definitely be back for our future furniture needs and when we’re ready to take our sleep to the next level.
Amazing person. Knows his merchandise. Thank you
Erica Kitchens was fantastic to work with, helped me get a discount that was not available online.
The team at Ashley did an outstanding job, they were incredibly generous with their time, and expertise, and worked hard to fit the set I was looking at within my budget. If I ever have additional furniture needs, this will be my first stop!
Great sales team. Very patient and understanding.
Ms. Gail at Ashley’s was a great help! She was patient and knowledgeable despite being new! Ms. Cory stepped in and assisted as well, with thorough training on the new system as well as the ins ands outs of discussing financing breakdown, Ms. Gail will be a force to be reckoned with on the sales floor!
Very overpriced furniture for the quality. I only had my bedroom set for three months and the drawers will not stay closed.
Mike was super personable and very helpful!
Gene gave amazing customer service. He provided five star service in helping us choose our entertainment set.
Mike was great. He was very patient and took time to clearly explain the product we were looking for. Great customer service.
Gen had amazing customer service, and helped me pick out what i liked. Amazing!!
Jacob,Corri, & the rest of the team were amazing and I recommend coming here for all of your needs for furniture!!!!!!!
We had a wonderful experience at Ashley Furniture location in Augusta,Ga. Our sales Associate Joe was verey knowledgeable and kind.He gave us the opportunity to browse around without hovering and knew when to approach us.He happily answered all the questions we asked of him.Joe gave us excellent customer service.Thanks Joe!
I love shopping at Ashley they have the best deals
Chris was great! Extremely helpful.
Our search for a new furniture was smooth and easy as our agent Chris was there for us when we needed and helped make our furniture search go well. Will definitely recommend this store and Chris as your agent. Now waiting for delivery.
Gene Norman was very informative and helpful during our furniture shopping experience!!
Stephanie helped us to pick out a couch that would fit our space and was very helpful and patient and also presented us with many choices. Def recommend!
I had a really nice experience. Please pick me to win. Thank you.
Stefani is the best and is always very helpful and professional.
Went into Ashley Furniture and was greeted by Stefani in Augusta. She’s such a sweetheart and really took good care of me! She explained everything thoroughly and made sure I understood everything and that my needs were met! Please ask for her when you go! She is passionate and genuine!!!
Mike at the Ashley Augusta store was incredibly helpful! We were making a phone order for furniture for our daughter’s college apt. Mike made it easy and kept me updated every step of the way. Definitely recommend him and Ashley Furniture. As a long-time customer from our various moves, I appreciate the friendliness I consistently receive. 👍👍
Stefani was extremely helpful and polite, haven’t had an in-store experience like that ever 10/10
Coming in nervous not knowing how I was going to afford furniture. Erica sought me up with a great payment plan that I didn’t know about. She was very generous and understanding of my situation. I would highly recommend her to be a service to any customer
A family friendly environment. The customer care is amazing and attentive. You can always have your questions answered quickly and they demonstrate the benefits to purchasing from them. I have only had good experiences in this location. The team shows expertise and knowledge of products available. Certainly suggest getting Diamond care on any of the purchases made as well. Protection is offered on almost everything.
Marvelous job I appreciate yourl business
Erica is the most polite and kind person I ever met. She made me feel comfortable to buy from the store. She was very knowledgeable and understanding. I would consider her as your sales representative
Erica was very helpful to work with thanks so much!!!
My boyfriend and I went to look at new mattress. Stefani is the best!! She’s so friendly and welcoming. I definitely suggest going to her for all your furniture needs especially if you need a new mattress, we will definitely be coming back!
Stefani is awesome! Very helpful and got me exactly what I wanted. Will be returning to work with her again!
Go shop with Stefani! She’s the best of the best! Very knowledgeable about all furniture and especially the mattress department!
This our is second experience with Mike and he is always awesome! We arrived late with a busy toddler and he didn’t try to hurry us. He is very friendly yet professional. Great asset to the team, I asked if he was a manager or owner the way he was taking care of us. Great job Mike you will see us again.
Even though Gail, the associate that assisted me, is a new employee, she handled my purchase excellently! From the time I met her she listened intently to what I was looking for and made sure that I was happy and satisfied with my final purchases! I would definitely recommend that if you are in the Augusta area that you ask for Gail! You will leave the store as a satisfied customer just as I am!
Eddy was a fantastic help, next time we purchase furniture we will be coming back!!!
My husband and I went in for the Memorial Day sale and while they were busy it appeared they had enough staff to cover. We had Joseph help us and he was really amazing. He listen to our likes and dislikes and what we were looking for. He showed us all our options and was patient as we decided. He wasn’t rushing or pushing us which is something I really enjoyed. He mad the process easy and made sure we were clear with what we were getting and our payment options. I loved it and would recommend this store
Leroy, Mark and Jefferson were very helpful with the purchasing process. Excited for our new purchase.
We gad a great experience today. Mike was wonderful helping us find the perfect furniture.
Erica was great she greeted us promptly at the door she was friendly and was very helpful with our all of our specifications of what we wanted. She explained all the promotions and discounts and financing and was very informative!! We will definitely request her for any future furniture needs!!
I recently had the pleasure of working with Gene Norman at Ashley's Furniture Home Store, and I can't say enough good things about him. Gene is an excellent salesman who truly goes above and beyond for his customers. He takes the time to get to know his clients personally, which makes the entire shopping experience feel personalized and comfortable. One of the things I appreciated most about Gene is his dedication to finding the best and most affordable deals for his customers. He understands that everyone has a budget, and he works diligently to find options that are both high-quality and reasonably priced. His knowledge of the store's inventory and his ability to match products with customer needs is outstanding. Gene's commitment to customer satisfaction is evident in every interaction. He listens carefully, offers thoughtful recommendations, and never pressures you into making a purchase. Instead, he provides all the information you need to make an informed decision. If you're in the market for new furniture, I highly recommend visiting Ashley's Furniture Home Stores and asking for Gene Norman. His exceptional service, friendly demeanor, and genuine care for his clients make him a standout in the industry.
Erika was such a great help, so dope to work with
Great place to shop for the price . The experience was amazing ! Geno took great care of me ! Definitely would recommend .
Gino rocks! This store has such a wide variety, and Gino is so kind and makes the experience so much more enjoyable!
Gino is the absolute best!!
We came in to purchase several items. Gene helped us out, and really went above and beyond to help us out. Great store and incredible customer service. Thanks Gene!
Gene was a pleasure to work with. Joe was awesome as well! Very pleasant experience!
Mark was knowledgeable, easy to work with. Great Guy!!!!!
Ms. Erica was the best she was very funny and helpful, she’s and outstanding worker, you can tell she loves her job !
Erica is Amazing very helpful!!!!
Great experience. George is extremely knowledgeable, was able to quickly help me find what i needed!
Erica, a great salesperson! She offered her opinion to help me finalize my purchase. I enjoyed my experience.
I had a great experience while purchasing my bed frame, dresser, and couch. George was able to help me choose a couch same day after looking for a couch for over a month. Mark checked in even though I wasn’t working with him. Jeff also made sure I was happy with my experience and kept me informed about shipping on my items. I will be buying from this store again! See George & Mark they will take care of you!
Joseph McDonald made our purchases easy!! We got our living room, master and spare bedroom sets along with our dinning room set. He walked us through the whole process, didn't pressure us and really helped us pick out some beautiful furniture. Recommend going here and asking for Joseph!!
Joseph McDonald was awesome!! Very helpful! Made the process easy. Super friendly
Erica and Cory were made purchasing a piece of furniture such a pleasure.
Erica was a pleasure from point of contact until the end of our purchase. The staff makes you feel very welcomed!
Mike and Jeff are an unbeatable combination. The customer service and knowledge is off the charts! Definitely go see them :)
First time shopping for furniture. Great customer service!! I had the pleasure of working with George, he was super friendly and explained everything perfectly.
Very helpful I recommend seeing g him when you go to the store very friendly
I received Excellent customer service from Christopher Harod. My experience was Fantastic. Thank you Ashley Store in Augusta ,Ga for your help, very much appreciated 👏🏽
Jacob is wonderful ! He took his time to help me fund exactly the style of dresser & chest I was looking for. He had great ideas and was super helpful and patient.
This was first time visiting an Ashley Store, I had a wonderful experience. Stefani was really professional and friendly. She helped us find exactly what I was looking for. I would be going there in the future too.
Loved my shopping experience. Eddy was great and really helpful getting me through the purchase process. Can’t wait for my couch to be delivered so I can enjoy it. Thank you!
Mark the sales agent was great!
Friendly and supportive staff
Mike was great host, Thank you so much.
very good timing was in and out the bed selection was wonderful!
Stefani and Jefferson made the already great experience even better
We came in looking for a couch and Erica helped us out and she was awesome! Helped us choose the perfect couch for us! If you’re looking for any furniture definitely ask for Erica!!!
Leroy was helpful from start to finish!! He helped me find the perfect furniture for my new home!
Great Sales Rep!!!
Was looking for small table for my mother’s birthday. Mike was awesome in assisting me. He was also very kind and knowledgeable.
The gentlemen that helped us find our dining room set is super knowledgeable and super helpful!
Stopped by to look for a chair for my daughter’s room. Stephani was very helpful and personable.
Mark Brown was so very helpful today with all of my questions and searching for a new dining set and other pieces. He was very patient and informative. Please come on by Ashley Store and see him for all of your future needs.
Christopher was great 😃
Stephanie was very knowledgeable and helpful. And Cory was helpful the buying process. I can’t wait to get my new sofas home. Thanks Ashley Furniture.
Mike Casey was exceptionally helpful and thoughtful salesman
If I could give him 10 stars I would , 😅😅
Very knowledgeable
I had a great experience at Ashley today with Stefanie . She was very knowledgeable of the mattresses and helped me figure out which would be best for my situation…. And kudos to the at manager Jeffffff … he was super supportive and helped seal the deal for Stefanie’s sale… great teamwork!!!!!
Great experience with Chris! He kept searching until I found the correct for me! I will be back
Stephanie and Cory were very helpful and went above and beyond to fill my order. I truly appreciate it. Thank you
Amazing store with a great selection! We enjoyed the prices of the items in the outlet section. Sales associates were kind and helpful. Thank you George for being so awesome both times we came in!
Very nice customer service
Leroy went above and beyond to ensure I got the best deal and everything else was smooth sailing! Highly recommend this location!
Erica is wonderful to work with - she really cares about the customer and what they want.
Me and my wife have recently been looking for sectionals and went into Ashley’s Furniture in Augusta, Ga. Mark brown was our salesman and went out of his way to make us happy and to be within our budget. Between him and the young lady I didn’t catch her name she was a manager my apologies but they were very kind and helpful will definitely go back if and when we need anything else. Thanks
I liked your store ….. it has alot of great stuff for your home…The prices are reasonable and the cashiers were very nice.
Eddy was excellent!
The Ashley’s in-store and delivery services were excellent, i.e., professional, friendly and timely. Additionally, the product was as described and high quality. Only the AI support keeps Ashley from a 5-star rating.
George was so helpful and I am so exited to get my new bedroom furniture!
Stefani was amazing! Ask for her!
Eddy was amazing
Amazing atmosphere with an amazing staff!
As always great customer service and beautiful furniture! Thanks Erica!
Great experience, Mike was very helpful with our purchase!
Mike was pleasant, and very helpful! Highly recommend
I would like to note Leroy’s great salesmanship and professionalism. I truly love Ashley’s Furniture. Please keep Hiring such great employees!! Keep up the Great work!
Our salesperson, Erica, was very pleasant and knowledgeable. She was a big help in choosing the right furniture for our home.
George was helpful and made sure our purchase process smooth
Joseph, great help and perfect sales man
Just picked up the new Boyington collection from Mike, and Cori @ Ashley furniture
Mr. Joseph, was very thorough with the products purchased, and made the purchasing experience easy & comfortable. Will surely return
Eddy was hands down the best salesman. Very knowledgeable and funny. Go see him for your furniture needs
Joseph helped me make my purchase today and was wonderful. I had an excellent experience and would highly recommend Ashley HomeStore!
Great experience. Ask for Mike, very helpful and patient. Gave us the best possible prices available.
Just purchased our living room and dining sets with the assistance of Mike from Boston. From start to finish, Mike was great. He was extremely attentive and knowledgeable about all products in the store. Couldn't ask for a better associate to help us and an overall great experience. Thanks Mike!
Had a fantastic experience furniture shopping here and Jeff made the process stress-free and seamless. He provided excellent customer service and exceeded our expectations.
Wonderful experience. Friendly and knowledgeable staff. Jacob and Cori went over and above! Can’t wait to get my new furniture!!
Great customer service.
Eddy was amazing today. He was attentive, patient and willing to help no matter how many times I changed my mind. Eddy is the best!
New to town but had a pleasant surprise in meeting fellow Dallas Cowboy fans here! Jacob was very friendly and helpful with finding our new dining table set that we are excited to add to our new home.
Stefani was amazing! Very sweet, helpful and we did not feel like she was pushing us to buy anything! Definitely will be requesting her next time we need anything from Ashley!
George He was very helpful and nice
Stefani was great relocated to GA I'm cheap I can admit it but got me Right spent over my new happy place I love it here she knows her stuff go check them out...
Stefanie was awesome. Sold us on bed.
Mark was great
Mark was very nice and mannerable. Great Customer Service.
Stefani was awesome today. We had little pressure to decide what we wanted and got a great deal. Thank you so much Nicole
Mark is Awesome Customer Service at its BEST
I live five hours from my permanent home. I just moved here for a new position. My husband stated I needed a sofa. Had been looking for on for about 2 weeks, but didn't want to spend a lot for a second home furnishing. I decided to go to Ashley. I had never shopped there before. I was pleasantly surprised. I was met by the store manager, who asked me what I was looking for. He showed me several sofas. I finally found something inexpensive that would match my other furniture. A half hour from entrance to exit
Chris was so awesome! He took his time and really helped us fine the best fit for us. Then he found us a good deal in the outlet. Thanks so much!
Chris was very helpful!!
Chris was very helpful and efficient in getting us what we needed! Thank you!
Great experience at Ashley Furniture today with Chris! Very knowledgeable & great customer service! Will be back soon! Thank you, Chris!
Chris Harod was awesome. He was personable and intentional about explaining the details of the sale and the features of the furniture and making suggestions
Stephanie did an amazing job showing me different options to complete my bedroom set
Stephanie was wonderful! I am excited to get my new couch
My husband and I went to start the process of shopping for a new mattress today and Mike helped us out. He was very informative and friendly!! He did a great job.
Had a great experience here today with Mike C. I came in looking for living room and dining room furniture and that’s what I left with! I am super picky and take forever to make decisions on stuff like this but he was super patient and I never felt rushed.
Great! Excellent customer service
Jefferson gave AWESOME customer service. I’m very happy with the way he conducted business
Actually still in store, came in looking for a mattress & pillows. Eddy was helping for that, great experience, great conversation & he knew his products. If you come to this location definitely ask for Eddy! You won't be disappointed!
Come into the store and ask for Mr Eddy! Best conversation, knows his products and funny. Good time doing business with him.
Jacob did an excellent job addressing my wants and helping me find the product I had in mind.
Stephani was amazing and so helpful!
It was a great experience!! Eddie was very patient and at check out Miss CORY was awesome . Both that served me was very professional and it was a great experience shopping for new furniture. I definitely recommend Ashley store of Augusta.
Chris Harod was super helpful and supportive at Augusta branch. We just bought a new dining table and barstools!
Stephanie was amazing in helping us to find our furniture for our new home. Great furniture great deal.
Joesph was so helpful and made sure I got the mattress that I wanted! I will definitely come back!
I had a great experience working with Jasmin and Jason. They listened to my furniture needs and worked hard to give me what I wanted for the best deal. Thank you!
Joseph
Mike did an awesome job informing us
Had a wonderful experience at this Ashley Furniture location. Our sales Associate Jasmine was amazing. She gave us the opportunity to browse around without hovering and she knew when to approach us when we had questions. We didn't plan on purchasing furniture today but we left with a dual leather recliner along with a loveseat and couch. Jasmine gave us excellent customer service.
Found exactly what we wanted at a reasonable price. The salesman who greeted us, guided us to the right section, then left us alone so we could browse and talk, answered all our questions and completed the transaction efficiently. We will be back!
Amazing and genuine experience with Jeff helped me pick out furniture and also accessorize…. Great employee and overall a great soul
What can I say, MIKE MIKE MIKE. The living legend, he is our new go to sofa savant. He is incredibly helpful, smart and honest. Please shop from him if plausible
Great service!
Jasmin was very helpful and professional. It was a pleasure to work with her.
I am pleased to share that I recently had a positive experience at Ashley Furniture. During my visit, JC, the sales associate, provided exceptional service. He attentively listened to my requirements and exceeded my expectations by going above and beyond to provide a satisfactory shopping experience. As a result, Ashley Furniture will be my preferred destination for future furniture purchases.
My salesman Jacob was so nice and showing me around the store and helping me with all my needs and his manager that helped him help me with all my needs
Alisha was the best!!! She made our buying experience a breeze! Highly recommend her!
Alisha was amazing!! She helped me find a beautiful tv stand! I will be back to look for more items.
Jasmine was outstanding! Very knowledgeable and friendly. We got a great price on a new living room set. Thank you!
Jasmine did a great job. She took her time explained everything fully and answered all of our questions. It was a smooth and wrinkle free experience.
Jess very efficient worked hard for us
Stefani was awesome very knowledgeable and professional great asset to Ashley Furniture Home Store.
Stefani was awesome
Just bought a nice love seat guys who delivered was very professional and careful also check and made sure all my parts work most importantly they was on time Thanks and keep up the great work.
Went out to shopping for a specific piece of furniture heaven behold Ashley's solve that problem special thanks to Jacob and Keith!
Just bought our very first couch with the help of the wonderful Alisha! The whole experience was smooth and they have great selection to choose from!
Went shopping for a sofa and loveseat today, and went to several stores. Ended up buying from Ashley‘s. They had a great selection, and the prices were right plus I had a great salesman to guide me—Geno! He showed me around, but he also gave me enough time to wander around the store by myself and make a good decision. Will definitely return to the store. The next time I need some furniture.
Geno was awesome and very helpful, we found a wonderful couch and loveseat combo. Very happy!
Great experience fantastic selection and top notch customer service
Jasmin was fabulous! Allowed us to look around without bothering us. When we were ready she was able to answer all of our questions and get everything we wanted ordered with a payment plan we agreed with. Even got us more discounts than expected! Thanks Jasmin!
Eddy, was very knowledgeable, helpful, and provided amazing service! Thanks!! 😊
Jazzy had great customer service and she really helped me find the best deal on my new couch! She is awesome 🤩
We went to purchase my disabled mother a power lift chair. We were specifically told by Gene/Gino our sales person, that if the chair did not work out we could return it for a $100 restock fee. We didn’t have a problem with the fee. My mom tried the chair for 48 hours and was not comfortable in it. I called customer care to arrange pick up. They said they didn’t allow returns or refunds. I told them Ashleys had written exception on the back of our receipt. I have being going back and forth with customer care Rep Mary, the sales person that guaranteed we could return. I have left messages for the store manager -won’t even talk to me. Still haven’t gotten a call back from customer care. Would not recommend this store. Next complaint is to BBB. Update 4/7/24 still no call from the local store manager. Yet someone responded to my review. I have filed a complaint with the Better Business Bureau and will be filing a complaint with the Association of Disabled Persons. I want the chair picked up and a full refund.
Great experience. Mike,the salesman, was great. Very patient, Even knowing we will Not be in the market to buy until Dec. A
Excellent experience with Jacob at Ashley! Excited for our new furniture! Thanks!
Gene was an amazing salesman! Very attentive and patient.
Great guys, very helpful and informative
Once again my experience with Leroy was awesome! He always goes above and beyond to listen and help you to get what you want!
Alisha and Jacob were amazing !!
Had a fantastic experience furniture shopping here and Keith Jones made the process stress-free and seamless. He provided excellent customer service and exceeded our expectations. I wouldn’t have purchased an expensive sectional and mattress had it not been for his assistance and input. Overall, extremely satisfied with my experience and I owe that all to Keith! Be sure to ask for him!
My girlfriend and I were looking for a large sectional and new bed. I expected at least a couple days of looking and haggling about pricing. Keith Jones the sales manager here made this process absolutely painless. He was ready to answer any questions, helped me measure and even helped us out considerably on the pricing. Stellar experience thank you so much!
Jasmin was such a great help with our purchases! Her assistance is 100% recommended
Thanks Jasmin for the help!
Had a quick, easy buying process with JC! Thanks!! Looking forward to our new furniture!
I was very impressed and pleased with Joseph; he was honest, helpful, and no pressure. As a result, I purchased the bed and the bed set. In addition, the delivery service was very prompt; the delivery persons were professional, ensured I was satisfied, and very timely! My purchase arrived on time.
Jasmine was very helpful and knowledgeable. Explained all the financing options and how the 5 year warranty worked.
Great service!
They were very nice and helpful love the guys in this store and love Ashley furniture
Alisha Alisha Alisha, you made my shopping experience amazing. You were patient, honest, and VERY knowledgeable. You had the answer to ALL of questions. Your customer service is A1. Everyone in the store is pleasant and helpful. They also have this amazing General Manager name Chris that is also so awesome. I will be returning!!!!!
Joseph was very helpful & Informative.He made my process smooth.I will definitely will be returning.
Great Customer Service
Eddy was very helpful. We were able to find a matching chair for our living room set, and the perfect mattress.
Gene Norman (Geno) is by far an elite professional at customer service. My wife, my son and I were completely satisfied with our buying experience!!!!!!
I've just moved into a new apartment and I came to Ashley and Mr. Gene Norman (Geno) helped me out and gave me great advice yall show go show him some love
Wonderful customer service. Leroy was so helpful in assisting us in picking out all of our new furniture! I highly recommend this place!
Had a great experience with Joseph adn Jacob. They answered all of our questions, but didn't try to force anything on us. And we wnded up paying way less then we thought we would! Highly recommend!
Keith was excellent!!!!
Chris Harod was awesome to work with. No fluff, just took care of us with all our needs and got us in and out. Highly recommend.
Came in looking for a new bedroom set. Leroy helped us to find a new bed and the manager, Jason helped us with a great deal! We are happy customers!
Ashley furniture in Augusta is the place to go. We’ve bought several pieces of furniture from Ashley but this is the first time in Augusta and won’t be the last. Leroy Jones and the manager was very helpful helping us select the furniture we were looking for. Very friendly and pleasant people.
Leroy was the best, friendliest and professional working with us in our recent purchases at Ashley Furniture in Augusta. I would recommend if you need anything go see Leroy Jones . Wonderful experience!!!
We had a great experience, Mike was exceptional at helping us find our new bed, he was knowledgeable about the product and its functions We will be shopping there in the future. 👍
Eddie James Vick helped me find the perfect sofa. He was professional and helpful the whole time. He is the best! Thanks, Eddie.
JC was friendly, helpful with the questions I asked and completed the transaction swiftly. It was a great interaction.
Leroy Jones made our shopping and purchase experience wonderful! We were able to shop without pressure. Leroy was knowledgeable and answered all our questions.
I will never buy anything from Ashly furniture again my table got delivered today without the correct hardware and is broken and they are saying they won’t replace it
Jasmin was a great help. A pleasure to work with.
Janice was awesome. She was patient and very helpful. Would recommend her to assist with your furniture needs!!
Gene was very knowledgeable and helpful. He was detailed in explaining and demonstrating how durable and comfortable each piece of furniture I purchased. I found my items online, Gene made sure I received the online prices, saving me money. Gene you’re ok with me.
I have had my new couch about 2 months and I love it!! The kids enjoy it and spend time out of their rooms now and the cats are super comfortable! Thanks to Joseph McDonald, he was a great salesperson.
Came in to look at sectionals and Joseph McDonald was very helpful. We were only browsing that day to get an idea of pricing and options, but he was very thorough showing us what was available in the size we needed. Thank you!!
Joaeph was a amazing sales person. Always ask for him.
Joseph Mcdonald is the absolute best sales rep in the entire store, very helpful and knowledgeable! Can't recommend enough!
We went to Ashley's in Augusta to purchase a recliner. Eddy Duroseau was a wonderful salesman showing us exactly what we wanted explaining every detail and features of our purchase. He gave us space to discuss and decide. It only took him a few minutes to get our contract prepared. Shopping at Ashley's was a pleasure.
Love my living room set Miss Miller was very helpful and friendly. Can’t wait to shop with her again.
I went in to the Wrightsboro road store looking for furniture for my den. My salesman Leroy is awesome! He was so patient with me and stuck with me until I found the perfect furniture. Thanks Leroy for being such a great person and salesman! Leroy is my salesman from now on.
Joseph was alright - whole experience was enjoyable
Purchased a couch with the help of Chris! He was extremely kind, helpful, and knowledgeable. Everything went smoothly and he was great to have a conversation with!
Excellent customer service. Pleasant, very helpful.
Leroy Jones was excellent. Patient and professional...will buy again from Ashley's and Leroy
Jasmine was great! Friendly, helpful and made our experience easy. Would definitely recommend to my friends!
Chris was very helpful with my furniture purchase, giving me all the information I needed to make my decision and allowing me all the time I needed to decide. No pressure, just there for me. Great buying experience!
Mr. Lizaire was very helpful in assisting us with our purchase.
Jeff
Geno was very helpful, knowledgeable, friendly and nice. It was an enjoyable experience, and I did put on layaway a love seat and sleeper sofa.
NEVER again will we purchase anything from Ashley furniture! It was the worst. You thought buying a car was bad! They were pushy, and not very forthcoming whatsoever. I was bombarded with confirmation messages… Eight of them after I had already confirmed with the first one. They pressured us to do the replacement coverage for $500, we were adamant we did not need it… So the manager tried to persuade us to do it for $200. What part of NO did they not understand?! And then Leroy tried to sell us a bed and mattress for over 10 grand. It’s like we were targeted thinking we had all kinds of money. On top of a $250 delivery fee. At first glance, the sectional looked really good set up… But once we got looking at it, a little harder, very shoddy work. My husband had to fix what they didn’t do or what they did wrong. I do NOT recommend. Very shady! NEVER again!!!
Keith jones best sales manager in Augusta / Aiken area
NEVER again! Pushy, a smidge dishonest and a ridiculous price for delivery and set up ($250!). Shoddy set up work that needed to be fixed or redone. Worse experience than buying a car! I don't recommend at all. IKEA is a short drive, Wayfair has free delivery. Shop around, make this your very LAST option!
Staff was very friendly and welcoming, specially Eddie! He attend us with kindness and lots of patience, since we were around with the kid and undecisive on what to get. We were on a budget and Eddie helped us stay ON that budget offering and getting us just what we needed! Thanks!
I went to Ashley’s Furniture on Wrightsboro Rd on several occasions. They have really nice furniture and most of all employees. One employee I’m speaking of in particular is Mr. Joseph McDonald! There are many things I can say about Mr. McDonald. He’s courteous, kind hearted, knowledgeable, intelligent, very friendly as well as professional! He always answer my questions thoroughly. He is definitely a great asset to the company! Mr. McDonald helped me find exactly what I was looking for in no time! I definitely look forward to working with him more in the future! Thank you Joseph McDonald!
Jc was awesome on helping us find a new reclining set!
We had the pleasure of being helped by Janice. She was knowledgeable and stayed with us the entire time.
Jefferson was delightful and happy to help us!
I was helped by Mike and I was very satisfied. He did an excellent job!
I went to Ashley’s Furniture on Sunday, February 26, 2024. The staff was extremely kind, and I was greeted by Jeff right away. He walked me through the store to help me find exactly what I was looking for. I am very excited about my purchase. Service was 10/10
This was the best furniture shopping experience we have ever had. Jeff and Jason were so helpful and so patient. Thank you to Jeff and Jason at the Evan’s Store!
Leroy was amazing! He gave us so much patience and understanding helping us find our bedrooms and living room set.Thank you so much!
MIKE DID A WONDERFUL JOB SHOWIMNG US around. Bring supportive and helping us pick the ight things we wanted. HE DID a perfect job on the sleep mattress test thank you so much
Janice was so patient and professional while assisting me. I came in searching for a sectional on 2/25/24 and she was more than happy to assist. Her knowledge of each piece she showed me was absolutely phenomenal. She showed genuine interest in my search for the perfect sectional. Highly recommend anyone to visit this location and ask for JANICE HAGGOD to assist you!!
The salesman who greeted me was too aggressive. He walked me around the store at least 3 times when I just wanted to buy a sofa. He tried to sell me everything but a sofa. Did not give me time to make up my own mind.
Mike was great and made buying furniture so easy!
Alisha was very helpful with our bed and nightstand purchase, and made sure to find us the best deal
Jeff at Ashley's in augusta given service and very detailed. Great personality.
By far the worst furniture store I've ever been too! I bought a desk literally not even 24hrs ago and never opened the box. I was never told I couldn't return or even get store credit or that all sales are final. I explained that I needed something else but they were so rude and condescending! I wouldn't waste my money here ever again!
Jeff made our furniture buying experience easy and answered all of our questions.
JC was so super helpful with finding a new couch for my little family!
Great experience. JC was helpful and knowledgeable.
Very professional, quick service, pleasant to work with with, stellar customer service
Alisha helped us out and was very patient with all our questions! Definitely going back!
Mike was phenomenal. Had answers to everything I needed. Extremely helpful and found affordable couches from there
I stopped by Ashley Furniture to do a little window shopping for a bedroom set. No one greeted me when I walked in, so I browsed the store freely. Keith Jones approached me to see if I needed any assistance. He helped me find what I was looking for, and I was approved for the bedroom I loved. Stop by Ashely Furniture and ask for Keith Jones. He’s very patient, and the customer service was excellent!
Mike was very helpful in assisting us with our purchases. He was open and honest about everything and didn’t make us feel pressured. We are already return customers and will continue to give Ashley our business.
Mike was great!
Keith is the literal best! If I could rate more than 5 stars I would. He really got me right ! Go see the Ashley Team and ask for Keith J! I will always recommend
Leroy Jones was a huge help and made my experience fun
would like to say alicia was very patient with me and had no problem helping me find the right bed 10/10
came here looking for a bed for my guest room, alicia did an amazing job with helping me find the perfect bed.
Went family furniture shopping & Alicia did an excellent job with helping me and answering any questions I had! 10/10 experience here and with her!
Alicia helped me pick out the perfect bed for my son thank you
Alicia knows her products. Thank you for being a prepared professional!!
Gene was most helpful! He shared his expertise on furniture selections and also gave great ideas on interior decorating.. Thanks Gene for an awesome experience!
Mike was incredible to work with! He was able to find a couch with a chaise that fit our weird specifications pretty much perfectly (he can't control the color options things come in, of course lol). He also helped us locate the table we wanted that we'd seen online. Very personable and friendly, highly recommend!
We had a great experience working with Chris and his manager trying to find our perfect couch. They are so patient !
Alisha is great!
Alisha is the greatest, great sales person.
I recently had the pleasure of shopping at Ashley's Furniture Store, and I must say, it was an exceptional experience from start to finish. From the moment we walked in, we were greeted warmly by Mike Casey, who was not only friendly but also incredibly knowledgeable about their products. The store itself was beautifully laid out, making it easy to navigate and find exactly what we were looking for. The variety of furniture styles and designs was impressive, catering to every taste and budget. Whether we were searching for modern pieces or more traditional ones, Ashley's had it all. What truly stood out to me was the quality of the furniture. Each piece seemed carefully crafted with attention to detail, and the materials used were of excellent quality. I felt confident that any purchase I made would stand the test of time. Moreover, the customer service at Ashley's was top-notch. Mike went above and beyond to assist us, answering all my questions and even offering helpful suggestions to enhance my shopping experience. Mike's genuine enthusiasm and willingness to help truly made a difference. Lastly, the purchasing process was seamless. From selecting the items to arranging delivery, everything was handled efficiently and professionally. I appreciated the transparent pricing and fair policies, which added to the overall trustworthiness of the store. In conclusion, my experience at Ashley's Furniture Store was nothing short of outstanding. With its wide selection, quality products, excellent customer service, and hassle-free shopping experience, I would highly recommend Ashley's to anyone in search of furniture. I'll definitely be returning for any future furniture needs. Go see Mike, he will surely take care of you!
Geno was very professional and helpful. He helped me purchase my bed. I really appreciate this.
Best experience I ever had the entire staff really my shopping experience 100x better!!!!
Great experience purchasing furniture with salesperson jasmine miller.
Went into Ashley this afternoon where they have an incredible showroom with tons of options. We had the pleasure of working with Eddy, who helped us find the perfect couch for our living room. Highly recommend Ashley. Ask for Eddy!!
Eddy is amazinggggg. We have been in 4 times and he was so patient with me each time. (An I was extremely picky)
Jeff is the best and found exactly what we were looking for!! He is the reason we keep coming back for all of our furniture needs!!
wonderful experience! Eddy assisted us and was so helpful! we will definitely be back!
We came today to look at sofas which has been on our to do list for quite a while! We had Alisha as our sales representative, and let me just tell you she was the BEST!!! She was so patient, and really listened to our wants and needs! We are so excited to get our new sofa! Thank you Alisha!!
Alisha was very pleasant to work with and very knowledgeable of the products we were interested in. She took her time with us and there was no pressure to make any unwanted purchases.
Keith provided excellent assistance, guiding us from indecision to a successful purchase, including a new dining room and living room set. I highly recommend seeking Keith's expertise at Ashley's.
Came into Ashley’s looking for a living and dining room set for our new home today. Keith Jones did an amazing good helping us find the furniture we needed. He is one of the best Sales Managers in the area hands down!
Amazing no- pressure service! Salesman was thorough in explaining details then giving us space to make our own decision. Ask for Geno- amazing salesman!
Absolutely the best experience with Ashley furniture in Augusta! The most wonderful salesmen! If you are in the market for new furniture go and see Christopher Harod . Amazing working with him in every way, such a smooth process!
Chris did a great job
Jeffrey L. Was an amazing salesman. He answered all our questions and made our experience of buying furniture with ease. He help so much from configuration of furniture in the room to expert advise. We have always shopped at ashley furniture and Jeffrey made us feel like we we the only customers here. He gave us amazing service. Thank you 😊
Awesome and very informative .
Chris was amazing
Chris was a superb customer service representative. I am exceededly satisfied with my recently furniture purchase. Will refer friends of my experience.
Mike was amazing and very helpful. Made our buying experience awesome.
Janice and Chris were very helpful!
Mike C was a pleasure to work with. Very informative and nice.
Mike was very helpful
Went in the store and the staff was very nice. Alisha is who helped us and she was a great person to work with. Bought a bed ,rug,chairs and a desk and they threw in a vanity and some other stuff. Grabbed a desk from there and everything else shipped. Got home and the desk was busted. I called and was told they don’t take it back but Alisha helped us out and said just bring it back over and we will swap it. Had a delivery date and it got pushed out another week and then another week and a month later got a few items and then had to wait to get the other items a few more weeks later. Delivery crew was very nice. Was told in the store the tempurpedic bed would fit inside my existing bed frame. But that didn’t work. Vanity came in and was broke. Had to send in for a new one. Cheap furniture. The matress we had got was a cooling matress that was a medium. It was to hard for my liking but they said you had to keep it 30 days. Called in for the swap to a soft matress set up the date they show up with the same medium queen size matress.Call back again to re set up the date they they have me setup for medium king size. I bought a queen from them with a queen frame. 2 weeks later they finally get the order right. I get a email sent to me that I’m getting a queen soft matress and with a price difference of -1,189.08. The new mattress shows it’s cheaper and doesn’t have the cooling features so I’m ok with it. Call to see when that would come off the charge and was told they don’t give back but if I had went for the more expensive mattress I would have had to pay them. I don’t recommend buying from here and will not be doing business with this company in the future.
JANICE WAS A VERY HELPFUL AND FRIENDLY SALESPERSON. I BELIEVE SHE WENT ABOVE AND BEYOND TO MAKE SURE I WAS HAPPY WHEN I LET. EXCITED TO HAVE MY DAYBED TO ARRIVE. HOPE LYNN
Eddy was awesome in helping us with out new loveseat!
JC was polite and nice explaining everything to me and answered my questions and concerns. Thank you
KJ listened and found what we were looking for right away. We didn't need to look for anything else!
Joseph was very courtesy to my mother and I. I give him a 10 on a scale if 1-10.
We were greeted by Joseph upon arrival. The sales person (Joseph) allowed us to walk around and once we found what we were looking for Joseph answered all our questions. We found the perfect mattress and completed the purchase. No pressure whatsoever.
Eddy (James) was the best and we got the couch that is perfect for our RV!
Quick and hassle free experience. JuanCarlos was very professional and knowledgeable. Would recommend 👍
Eddie was very helpful and got us the deal we needed for our couch.
Janice did a wonderful job showing me products I was looking for and answering all of my questions. She explained everything very clearly and found me exactly what I was looking for. I would definitely recommend Janice to anyone shopping at Ashley’s furniture.
Excellent service in store
Jeff was a great help in picking out my couch! Very friendly and helpful!
My experience was definitely great and everything was an easy process. I had Jeff and he did an amazing job I highly recommend him and he gave me the best deals as possible.
Beautiful store. Ask for Joseph McDonald!!! He is AWESOME!
Chris is vantastic at the Ashley store
Chris and Chris were amazing! Chris greeted us as soon as we came in the door and made us feel welcomed, appreciated and comfortable. Highly recommend!
Chris was amazing very attentive and professional. I’ll definitely shop here again
JC was an amazing sales person! We walked away today with exactly what we wanted and didn’t feel pressured to buy. He answered any questions that we had today. Highly recommend you go see him!
I am very impressed with the staff at Ashley's. Very attentive and is willing to work with any budget. Ask for Corri. She is amazing!!!!!!
Mike helped me find a great solution for a loveseat style seating arrangement outside of what I'd been looking at previously. Definitely a good experience
Geno was awesome! Didn’t pressure us to buy, but made sure we knew he was there to help. When we made our choice he walked us through the whole process and advised us on what to do at delivery. Great customer service!
Awesome customer service Mike!! You are awesome! Great quality service!
Mike was such a big help.
Mike was awesome!
Mike was very nice and friendly. He made the experience fun and interesting. Will definitely come back and recommend him.
Mike was very attentive and very knowledgeable about the furniture and different deals going on, I would recommend asking for him if you happen to stop by.
Employee Chris as in Christmas was very polite, very helpful, and very professional.
Chris is very helpful and very patient.
My wife and I were in looking for a new bedroom set and JuanCarlos made the experience more enjoyable than I anticipated. I like that he wasn’t overly pushy and allowed us to browse without constantly following us (like other places we’ve been to). When it came time to make the sale he made sure we understood the details and made the transaction as smooth as possible!
JC was awesome! He got us a great deal and made the checkout process quick!
Chris and Chris (yes, there are 2 of them) were a great help with my purchase. I will be back. It was worth my 21/2 hour drive.
Jeff was super helpful today. I’ve been shopping since 2016 and always had great service.
Jasmine Miller was an awesome help during my first time financing furniture! She will definitely be my go to if I need to get more furniture!
MIKE MIKE MIKE!!!
We had a great experience shopping for rockers, with Mike!
Jasmine was very helpful in getting me a good deal on my furniture purchase.
Great Customer service from Mike specifically, since he was helping us helped us find great pieces of furniture
I worked with Janice Haygood while I was in the store. She was very knowledgeable and very helpful. She really spent a good deal of time assisting me with finding items for me to look and then price them out.
Amazing staff super helpful as well Chris is the BEST!!
Alisha was very impressive, informative and helpful. Did not take long because I’m very impatient at times but she was definitely the person for the job. Thanks
Ashley on Wrightsboro Rd has beautiful furniture. The sales associates were great. Really friendly and accommodating. The only issue was their internet. It takes a really long time to get checked out. They people are great but Ashley needs better internet capabilities….but as for the merchandise and sales team I am extremely happy😀
I just went to purchase a couch and a table at Ashley!! Keith Jones was very nice, friendly, and help us pick the best furniture to pick since it was our first time coming here!!
Keith was the best salesman 10/10!! Great customer service
My sister and I came to Ashley’s furniture store and was assisted by Gene. He was very professional and extremely knowledgeable about the products we had questions about. He goes above and beyond to make sure you are fully satisfied.
Gene, was by far amazingly proficient, professional and very informative! Our interaction was by far greatly positive. He assisted with different recommendations to accommodate my needs which led to me purchasing the bedroom set of my dreams! He is a great sales man!
Eddy was a great and understanding salesman. He was personable and understanding. Would highly recommend buying furniture from him.
Mike spent some time
Great experience with JC. Ask for him when you go in.
Jefferson helped us find the perfect couch and made the shopping experience fun and relaxed
Jefferson was awesome. Worked with us on price and got everything set up from walk in to walk out in an hour.
I purchased furniture for my new house here and the rep that helped me (Mr. Eddy) was amazing. He was patient, a great communicator, and salesman overall great experience definitely look for him when you come shop.
Alisha is amazing. She is very patient and kind. She knows her stuff about furniture and overall she gave me an excellent experience during my furniture shopping journey.
Alisha was very helpful. Great personality. She is an excellent salesperson. I will definitely be back to Ashley's furniture store.
My salesperson Jasmin was amazing!!! I had an awesome experience shopping with her. She explained everything and answered all my questions. Thank you Jasmin, you’re a keeper!!!
What a pleasant shopping experience. Last year was a nightmare but the moment we walked into the store Jeff was on it. Cordial, attentive and engaged with no pressure whatsoever. And what a great deal. Thanks Jeff
Jeff was the best!!! He was very respectful and gave us a great deal. We’re definitely coming back to buy more furniture and we want Jeff to help us
Geno was so helpful it’s a pleasure shopping with him! He makes the experience so easy!
My wife and I found the sectional we have been looking for. Ask for Jeff when you go!
Jeff was very knowledgeable and make the process easy for finding a sectional! Highly recommend shopping with him!!
My wife and I came in recently looking to purchase a bed frame and dresser. JC greeted us at the door with a smile and helpful attitude. After we finalized what we wanted he was very willing to answer any questions and walk us through the process as this was our first time purchasing from Ashley’s. We will be back to buy more and will look to work with JC again.
JEFF provided perfect customer service for my first purchase.
Mike was super helpful, we came in to just look and he got us all the the info we needed to make a great purchase. Five Stars
Great costumer service!
Jasmin Is a awesome worker. Love her attitude. Very professional. Very personal. Very pleasant attitude. We enjoyed her. Martha Wiggins and Daughter.❤️
Very helpful and very informative all the staff was very nice also professional
Mrs. Janice was wonderful, she helped us out so much. Gave a lot of information about the beds I was interested in and even helped me get a discount! Best price deal ever!!! Truly loved this lady:)
Eddy very helpful super pleasant and very knowledgeable he’s a keeper thanks for the positive energy and excellent service
Eddy Duroseau was patient with us, an made sure he answered all of our questions. He was very nice and pleasant to talk with. I will be back to see him.
He’s very nice and polite. He is great salesman.
Great customer service 👍
Chris was awesome!
Best service , best care , great deal .. Alisha made it happen !
Leroy and Joseph were very helpful! Great furniture and a great experience
Gene was a great salesman. He was extremely knowledgeable and attentive to every detail. I recommend asking for Gene!
Mike is awesome! I didn’t plan to purchase, but he made everything so affordable and appealing. He is the best ever!!!
Jasmin was amazing overall. She helped us with a sectional. She listened to our concerns and was very knowledgeable. The experience was great
Mike was awesome
Mike was awesome got us a great deal and exactly what we needed
Went to Ashley Store looking for a new sectional couch and our salesman, Mike, helped us find the perfect one! Will definitely come back if we are ever looking for more furniture!
Felt immediately welcomed from the get go and our salesman, Mike, made our experience wonderful and helped us find exactly what we were looking for. Could not recommend enough!
Wonderful experience! JC was patient and knowledgeable. He was able to answer all of our questions and helped us make our decision. We be will definitely be back. Thank you!!
Chris was GREAT!!!!!!!!!!
Eddy was very professional and attentive to my purchase needs. There were some challenges with the calculations of my purchase, but Eddy is not a quitter. He made it happen and I'm very pleased.
JC was patient and new the products well.
Great service and Joseph was very helpful. Will shop here again.
Awesome furniture store! Great products and very welcoming people. Go see JC for any questions!
JC gave prompt and wonderful service.
We had an awesome experience in the Augusta store. The customer service was awesome and the prices were beyond reasonable,
The "Mike experience" is a must. Very energetic and personable. I tried out the new line of Temper-Pedic. He very good with the entire family. Enjoyed my time thoroughly.
Mike was excellent at guiding and explaining to us about furniture and other items. He made it a very pleasant experience.
JC did a wonderful job of assisting us and meeting our needs. Definitely ask for him when you go in to look at furniture!
I appreciate the assistance Juan Carlos
Jefferson was awesome to work with. He made the whole process easy for me. I asked to look around for a little bit and he obliged but would come check to make sure I'm okay. If you're ever at Ashley furniture; ask for Jefferson.
Ashley Home Store was very helpful in making my selection,I would recomend them to all my family and friends.GREAT STORE !
Came in to purchase a couch, Leroy and the manager helped us find the perfect one! We also tried out mattresses and Leroy was very knowledgeable. Overall great store to shop in
Janice Was very helpful patient with me while I select me a bed to buy. She was very nice and professional with me. Thank You
Me and my fiancée went shopping for a bedroom suite here. Our associate that helped us out was Jeff. He was awesome showed us everything we were looking for and helped us get the best deal for what we wanted. So if you’re looking for some new furniture, go see Jeff at Ashley’s Furniture. He’s extremely helpful and knowledgeable, patient and polite.
Janice was really amazing with helping me get my approval and does an awesome job. Super sweet I highly recommend!
We went in to just look around and check out some beds and other things for my parents new house. We met Jefferson (Jeff) and he was absolutely the most amazing person we have met. He was not pushy but very informative and showed us so much about beds and we ended up buying one! He was able to help with our particular situation of not being able to move into our new house yet. The manager Jason came to meet us also and that put the icing on the cake of our experience! Thank you for having an amazing team and wonderful products! We will definitely be back!
Jasmin was a pleasure to work with and very helpful!
My initial review stated Mike and Chris were awesome! I won’t take that back. However, I was delivered the wrong items. My bed and dresser were not at all what I ordered and I am having the most difficult time with getting a return/refund. I was told they don’t approve returns due to “buyer’s remorse” which is obviously not the case!
We came in looking for a glider and/or sofa sectional. Chris Harod went above and beyond helping us find the perfect loveseat sofa combo. We tried about every sofa they had and he was patient with us taking forever. We ended up choosing from Biscoe Collection.
Chris Harod was an amazing representative. Happy with my purchase.
Joseph McDonald highly recommended great customer service five star all the way
Wonderful service great customer service Joseph McDonald thank you
Mike was very helpful and courteous
Pretty good experience shopping at Ashley Furniture Store. Rep was around, helpful and knowledgeable but not overbearing. Got a great deal. Not too thrilled with the wait time of delivery but that just goes to show the store is popular.
Eddy was great
ALISHA IS THE BEST!!!!!
Alisha was very helpful
Alisha was great to work with, she was great to work with and made sure we found what we were looking for!
Perfect interaction with Chris!!! Great value and easy transaction—No pressure
Chris H. was the BEST! Super helpful, answered all our questions AND did a price match! A massive win for us. Go and ask for Chris, he was such a pleasure to work with!
Chris introduced himself, asked if we needed help and then left us alone until we had questions. Which is exactly what I wanted. He also got us a better deal on a leather sectional which was already discounted. Plus he was laid back, not pushy and likes dogs. Big thumbs up all around!
Great service and attention from Janice.
Had a very helpful associate, found us just what we were looking for.
Awesome atmosphere, lots of furniture to try out, and plenty of different price ranges to fit your budget. The staff was wonderful as well. We were helped out by Leroy, and he was so great!
We were immediately greeted by Leeroy who was incredibly professional and knowledgeable about the couch set we were interested in, and helped us build our perfect living room! We look forward to coming back and working with Leeroy again
Jeff made the shopping experience great. I would definitely recommend him.
Keith was absolutely amazing! He handled my transaction with care. Highly recommended if you’re at this location look for Keith. He’ll get you exactly what you need and quickly.
Janice was wonderful! She assisted us is finding exactly what we were looking for, in the price range we were looking for!
Great service
Jamine was so very helpful and informative
The store was well laid out and full of great options. Our salesman, Mike Casey, was informative and helpful. We have plans to shop again for sure. And our purchase is coming home in only four days!
Chris was very helpful and accommodating. He answered all of our questions and easily walked us through all financing options. Highly recommending asking for him when you go to the store.
Gorgeous showroom! They have a vast selection of beautiful furniture. Staffs are fantastic too! The Manager and Jasmin went above and beyond in helping us find what we exactly need. It was a great shopping experience. I will definitely give my highest rating.
Jeff treats us like family every time we come in and is an absolute joy to do business with.
Jeff is the most amazing and entertaining salesperson I've ever worked with! Highly recommend asking for him!
Leroy was fantastic 👏🏼
Thank you, Joe and Chris. I appreciate all of your help and expertise.
Cori, was excellent in providing me an alternative piece of furniture and processing my refund. Jason also was great with his technological skills.
Mike was a wonderful person with a good humor. Really nice and helpful
Mike was super helpful
Had a great buying experience, Salesman Eddy, definitely would recommend .
We had a great experience shopping with Chris. Answered all of our questions patiently with no pressure and we left happy with our visit
ALISHA was marvelous!!! She was super helpful and met our needs. She truly has great customer service skills!
Alisha was absolutely amazing represent and assisted me with everything I needed! Highly recommend her if you need assistance!!!
Mike was awesome and very helpful!
Mike is the best
Jeff and Jasmine were very helpful in helping my wife and I finding a couches we are happy with buying!
Keith great sales manager in Augusta!!!!!!!
Great person Alisha she did very well on Erich Neal purchase!
Incredible service from Keith Jones , Sales representative at Ashley. He provided excellent service with a smooth transaction during the completion of the sale.
Mike was friendly, patient and very helpful. Listened to our needs. .
Mike and Chris were awesome in helping me with the purchase of furniture!
Joseph was amazing. He wasn’t overbearing, priced many options for us, and gave us time to talk without feeling pressured. He was also very honest and prevented us from buying a bed set that wouldn't work with our sleep number.
Leroy was very polite and professional. He made my shopping expierience easy.
Leroy Jones was very helpful by helping me find the recliner I was looking for.
Originally shopping for furniture, I was working with a very professional member of their sales team, Mike, who noticed my 40 yr old aches from sitting and standing and asked me how I was sleeping? Once my living room needs were determined, he provided me with a sleeping solution that blew me away. He was very throughly in detail and made suggestions, not driving by the sale but based on my needs. Between being undecided and need to review financing, I did not complete the sale on my first visit, but Mike stayed in contact with me, answered critical questions, and the overall presentation by him made me return a week later and completed my purchase. I have found a new home/office furnishing expert that I know is looking out for me and can feel confident that he is selling something that someone needs more than they may want. Thank you for an A+ experience.
Our "HFC" was Michael he did an Incredible job, he was very patient and worked with us to make sure we were satisfied with "EEEEEEEEverything........" , he was Amazing!!!!! Little shout out to his wife Mrs Chelsey!
Michael HFC has great customer service presence. He was true and dear to make sure our visit was awesome.
Great costumer service, professional Mike helped me to get the perfect bed for me and it was very helpful!!!
It's been a while since I've had to buy furniture, but was looking to get a new mattress. Joe was great in helping me get a new mattress, and I appreciate his patience as I tried many out and debated on how to pay for said expensive mattress. He was even available by text after I left because the receipt never made it to my email inbox despite having the right address? Weird; but Joe sent it to another and all was good. When the delivery people came a few days later, their manifest said NOT to take my mattress, when my receipt DID say to take the mattress, so they took a picture of my receipt and took the mattress (thank goodness because I would have no idea what to do), and after a quick text to Joe about what happened, he told me that sometimes happens, but was right there for me! Great customer service, and so far, great mattress!
Mike got us a great deal
Thank you, Mike! Got excastly what we wanted at a great price!
I’m a returning customer to the store but JC and Jeff have seemed to go above and beyond for me and I truly appreciate them and the amazing customer service.
My husband and I were beyond impressed by the customer service we received from JC. He stuck with us and helped us pick the perfect mattress for us even though he didn’t have to. He also did it with a smile on his face and didn’t just brush us off. So impressed and will recommend him to everyone I know!
Chris the GM took care of us.
Great assistance from Janice! Managed to get a bed very quickly with no trouble. Excellent pricing.
Janice was awesome!
I had a wonderful experience. Chris & Eddy were extremely helpful and knowledgeable. I appreciate the great customer service.
Great customer service. Eddie was amazing!
I had a wonderful experience with Jeff and the GM Chris!! They went above and beyond to make my deal work out for me!! Come visit Jeff at Ashley’s!!
Michael was great for explaining mattresses!
Mr.Leroy Jones has been our salesman for several years and his expertise and customer service is what brings us back to Ashley.
Joe was very helpful. It was a pleasant experience. Chris was also helpful.
Mike is very cool and funny
Jeff was so helpful and patient. I highly recommend him as a sell associate.
Chris H. was great in assisting us with the purchase of our new furniture!
Chris did a great job helping us find what we needed for our home! Great service!
Great experience. Friendly service. Chris and Geno did a great job and were very helpful and knowledgeable. Would highly recommend visiting Ashley Furniture in Augusta
Great selection and prices, awesome customer service
The Ashley furniture staff was incredibly helpful and knowledgeable, guiding me through options with patience. The general manager Chris made sure we were taken care of while we were there. Overall, fantastic customer service.
Kieth Jones is the best sales manager in the region. Thank you so much for everything! Go to the Augusta store and Ask for Kieth!!!
10/10 would recommend! The GM Chris is awesome. Can’t say enough good things about him, his attention to detail and the store!
I went through a divorce and needed some furniture to help me rebuild and start a new home. I was on a limited budget and worried Ashley might not have been in my price range . But I decided to look and at least get ideas of what style I wanted. I was immediately greeted by an employee, Chris Scarborough and explained my situation. He showed me all the areas I was looking for (bedroom and dining room) then gave me some space and let me try things out. This is important to me because nobody likes gettin buying furniture or a car!happy to answer them. He made me feel comfortable and at ease . I did find some pieces that I really liked. We sat down and Chris explained their current finance options to me. He didn’t make me feel embarrassed or ashamed that I needed to finance and assured me that everyone deserves quality furniture and Ashley can make that happen. 60 months no interest made my dream a reality! He scheduled my delivery and made the whole process enjoyable! I will be coming back to this store in the future !
Love this location!
Chris was a wonderful help. Was very knowledgeable and friendly. Would definitely recommend and shop here again
Mike and Jum are awesome :)
Great selection, prices and very helpful sales staff.
The experience was great and we had a great saleslady. Alisha is the one you want when you visit this store. She helped make the process easy and really helped us.
The GM is Chris is awesome!!!!!! Thanks will be back
Chris H is awesome!! We had the best service ever. The guys worked with us and we are very happy.
Keith made it easy! And Chris the GM came by and made sure we were well taken care of. Super great experience. Will be back!!
Chris the GM is my daaawwwg. Keith is exquisite.
Jasmine Miller is by far the best saleswoman I have encountered in some time very knowledgeable, warm and you are very fortunate to have her.
Chris the GM and Keith are awesome!
Great service and great deals!!!!
Amazing assistance Chris and Mike for helping us to make sense of what makes sense for our needs. Best purchase I’ve made yet and you guys made us feel very comfortable with the process.
Great experience! Excellent customer service!!!!
Thank you Mike and my soon to be second husband Chris for your great customer service
Mike and Chris did a great job, not pushy at all. Found exactly what I wanted. As always great service!
Great customer service, everyone was helpful
Mike Casey was a fabulous salesman. He is knowledgeable of the inventory and can see your vision. Go see Mike. You won’t be disappointed.
I love Ashley Furniture
Sales people were very helpful and courteous and we left there with a beautiful new loveseat recliner that will be delivered soon. Will definitely buy from them again.
We had a delightful experience at Ashley Furniture Home Store while purchasing a beautiful dining table. The customer service was exceptional! The staff was incredibly helpful, attentive, and knowledgeable, making our selection process a breeze with excellent financing options.Their professionalism and warmth made our shopping experience truly enjoyable. Highly recommend!
Working with JC and the rest of the Augusta Ashley Furniture crew was a wonderful and simple experience. They were very knowledgeable and able to assist with delivery times.
We worked with Eddy to buy our furniture for our new home! He was very helpful and made the experience very easy and stress free!
Eddy was awesome and really helped us out.
Eddie is a professional and personable salesman. He was a pleasure...Sylvia
Eddie was amazing helping us find out what furniture we needed for our house if anybody looking for any furniture ask for Eddie he makes you feel welcome
Eddy was 👍 great
Eddy was very personable and knowledgeable. Pleasant experience.
My sales person Jasmine was so wonderful! She worked hard and saved me a ton of money!
Came in looking for a sectional and was helped by Alisha. She shown us multiple different options for our space. Customer service was amazing and very knowledgeable. Will definitely be back!
This was a great shopping experience. Our service staff was excellent. Ms. Alisha knows her products exceptionally well. She really listened to our needs and expectations. Then met every single one. No hard sell tactics, no pushing the most expensive products; just a great quality product at a reasonable price, sold by an excellent individual from a very good company. Ashley Furniture would do well to have her share her gift for making people happy and comfortable and not just focusing on the sell. The store was inviting and all the staff made you feel comfortable and welcomed. No fake smiles or intrusive behavior. Will most certainly be shopping there again.
Gene Norman was an awesome in-store salesperson. He tended to our purchase needs in a very professional manner from start to finish. I would recommend him to anyone who needs in-store assistance. Just ask for Geno when you come in.
Gene Norman sales rep was Great he met all our needs.
Keith Jones, was an amazing Sales Person. He took his time helping me pick out furniture for my daughter’s room. I would highly recommend him. He’s very personable!!
Mr. Eddy has excellent customer service skills.
Jasmin was very knowledgeable and provided great detail about the furniture. Her customer service was great as well. I will shop here again
Greats deals on beautiful rugs!
Jazzy is the best!!! 5 stars!! Thanks!!!
Went to Ashley in Augusta and met with a wholesome welcome by sales manager Keith Jones. Keith knew where everything we wanted was and helped my wife, son, and I with putting together the best Christmas ensemble for our son's first Christmas. One of the most friendly and professional sales experiences I've had. Absolutely recommend going and hitting up Keith for any of your furniture needs. Left us grateful with smiles all around. Thank you for helping me build my family a home, Keith. Much love, brother.
Jasmine was great in locating a table and chairs from a photo from another Ashley store. Great recommendations, professional, and a pleasure to work with.
Jefferson was amazing with helping me get the furniture I wanted. He helped me get a good deal as well.
Make sure you go in and ask for Keith. Top notch salesman. Highly recommended !!
Keith was awesome
Chris was great in assisting us in shopping wat Ashley Furniture! He didn’t pressure you yet he was always available when needed. Prices were also fantastic, highly recommend this store!
Chris was awesome and didn’t pressure us to buy when looking around for a bed frame. He helped us find the best deal and was personable throughout the buying experience. Definitely recommend Chris at this location!
Eddy was great
Experience was great. Jeff was awesome. Very friendly, professional, patient, and comical. Loved all the items I got. Everyone was super nice. Will definitely go back!!
I just want to say a big thank you to Jasmin Miller for helping me to purchase of a new bed
My Experience with Keith Jones was excellent he went above and beyond to make sure that I executed my vision for my new home!!!!!Go see him you wont be disappointed!Kudos
Shipped me a defective bed frame. Refuses to fix it or replace. Refuses to take it back and give me my money. Customer service is incredibly unhelpful. Will not buy here again. They take no responsibility for the quality of their products.
Jeff was a fantastic sales associate. I really appreciate all the help he offered.
JC showed me around. Great customer service!
We are moving into a brand new home and Keith was amazing. He was so accommodating in helping us to find the perfect living room set and got us a great deal along with a protection plan. Thank you Keith for all your help.
Alisha always go above and beyond !
Keith Jones was extremely personable and made sure my family and I got comfort along with style for the best price. I have been a long term Ashley Furniture customer because of the top tier customer service !!
JC was the best. Exceptional customer service!
Kj is the best he helpful and kind.
Kj makes you feel warm and welcome and makes at home and to me is the best salesman.
Was not a hard sell they gave us the time to look on our own Very friendly sales people.
Mike helped us find the right pieces for our needs and made checkout and delivery easy.
What an incredible experience “shopping” for furniture. Mike is the man! He was very engaging and made sure we felt comfortable during the whole process. Everyone was really great and the southern hospitality is unmatched. They have a wide array of styles of furniture for your entire home and you’ll most likely find something to suit your desires. Definitely five stars from me.
I walked into the store to buy living room, was met by Jeff, and I was well pleased by the attention and care he gave to us. After giving us sometime to browse we made our purchase and I couldn’t be more happy.
Eddy helped us picked out the perfect couch. We really appreciate his knowledge and help!
Great experience every time! Janice helped us so well and explained our options in great detail. So friendly and knowledgeable. We will definitely be back to shop more.
Leroy Jones was very helpful from the time we walked In the door from the time we left. Definitely will be coming back to purchase
Leroy did a great helping us with my husband’s lift chair.
Jc was very knowledgeable and helpful through the whole process.
Jasmine is extremely helpful and knowledgeable!
He took my money, lol
Leroy jones was my salesman and he was knowledgeable and courteous during my purchase
Jasmine was so helpful and was super patient with us while we were searching for the perfect dining table and chairs! Look her up when you go to get your furniture!
We found a great sofa and chair, great workers.
Eddy did a great job with this customer
Leroy was excellent. We appreciate him
Thank you Jasmin and Jason for the great sale. Very helpful and friendly.
Nice, quick salesman
The staff is really friendly and helpful here. However, the furniture styles are old and outdated. Corporate buyers/designers need to keep up with furniture trends. It looks like I'll be ordering my furniture online to get on trend designs.
Very Nice and friendly. Jasmine and Manager Mr Jason Very helpful. I will Visit again soon.
Mr. Eddie was very professional and have a polite attitude, no hassle. Great job for listening to what I was looking for. Thank you
Salesperson Eddy Duroseau did a great job! When I told him what I was looking for, he took me straight to the side of the store where it was on display. I was surprised when I got the final tally to see the bed rails were not included in the “bundle” but were an added expense! The bundle consisted only of the headboard, footboard and mattress. My total came to about $300 more than I had planned on. The only disappointment of the sale.
Eddy was great! Helped me find a perfect area rug for a great price!
EDDY was amazing! Helped me find the perfect couch! Thanks alot
Beautiful furniture and Asserioes. Customer service very good.
Mr. Leroy Jones was very nice and helpful. We were very pleased with his customer service and knowledge of the furniture we purchased.
Leroy is the best!!
Leroy was very helpful and informative! Great experience!
The staff was very nice. The lady at the desk name was kori was very funny and knowledgeable. :). They are still the best
I had a marvelous time with Jasmin today. She is very knowledgeable and so helpful. She explained everything to me in detail. I like to thank her very much.
Great costumer service. Mike was super helpful and listened to what we were exactly looking for.
I went to Ashley's just to get some ideas of what I wanted, but the warm greeting my husband and I received from Keith Jones from the moment we walked in the door made us know we were in the right hands for this purchase. He gave us space to browse and at the end made sure we got everything we wanted. If you are in the market for new furniture...go see Keith Jones in Augusta...he did not disappoint!
My wife and I went to the store just to look around for a new bedroom set. After walking in we was greeted by Keith Jones who went far and beyond to explain everything we asked and made sure we knew exactly what we was looking for.i learned that day more about a mattress than I have ever known. After leaving because we had a appointment, he stayed in contact with us and stayed over to finalize and finish the sale for us. Thanks Keith Jones for everything.
Chris was awesome! He helped us find the best sofa and love seat at a really good! Thanks Chris!
We were looking for some sales and Mike was so helpful!! Thanks Mike for spending time with us and sharing the best info about Ashley!! 👍🏽
Great experience! Jasmin took a lot of time with me to get exactly what I needed. She was very accommodating. 😊
Chris was the best, took lots of time with us to make sure we got exactly what we wanted
Janice was wonderful to work with!
JUSTIN OUR SALESPERSON WAS SUPER KNOWLEDGEABLE, HELPFUL AND KIND. HE OFFERED SOLUTUONS TO OUR SPECIFIC PROBLEM. I WOULD RECOMMEND HIM 300%..He was just that good!!
We liked the number of mattress choices that you had in the store and we especially liked how knowledgeable Alisha was! We hope the delivery and setup goes as smoothly as it did in the store.
It was absolutely awesome. Great, friendly staff and very engaging. When i walked away the salesman found me and stayed with me. I came to get one thing and ended up getting 3. Beautiful furniture and so much more.
Do not buy from Ashley's furniture! We were loyal customers until we spent over $4,500 on a 5 piece sectional with an ottoman in 2021 that tore up within a year. They refused to do anything but exchange it even when we pleaded with them for instore credit because we were told this was a manufacturer defect. Needless to say three months after they insisted on an even exchange the second couch is now trash as well.
Janice was great to work with. Made the whole experience easy. She really makes you feel comfortable and answers all of your questions.
You can get better pricing from the Ashley website for one, so check the online listing while you are in the store. Also, the bedroom set I ordered had a strong lingering chemical smell. All customer support says is they recommend you air the furniture outside.
Leroy Jones is 1 of the most personable easy going sales representatives around. He’ll take good care of you & make sure you get the most out of your shopping experience. I highly recommend this facility.
Excellent customer service. I was able to purchase the product I went in for easily and efficiently. I have always had great experiences at Ashley’s.
Chris was efficient. Once we found what we wanted we were in and out with our purchase in 30 minutes.
Mike at Ashley in Augusta was great to work with. We found what we needed and were out in no time. Love our tables!Thanks!
Very pleasant experience working with Jasmine! I will definitely return.
My husband and I would give this Ashley Store more than 5 stars if we could. Alisha’s expertise was very impressive! Thank you, Alisha for your patience and kindness.
Jasmin was so awesome!!! She's so friendly and helpful. I'll be back
👍
Come see Joseph at Ashley furniture store he the guy to come see good business and very helpful
Joseph was absolutely amazing!! Please let him help you with all of your furniture needs!
We were looking for a bedroom set for my daughter. Leroy was very knowledgeable and helpful throughout our time in the store all the way through our purchase.
Jeff was awesome!!! He helped us find just what we needed. Thank you Jeff! Thank you Ashley Furniture!
Alicia helped us today and she was absolutely wonderful! Steered us in the right direction and helped furnish a couple different rooms in our house. Definitely recommend coming in to see her.
Excellent customer service. Pleasure shopping at this location.
Amazing
Absolutely amazing. JC was awesome. Knew answers to all our questions. Love our furniture we picked😀 We will buy again
JC was a major help. He helped me find the perfect couch for my family: SUPER PATIENT and helpful!!!!!
Keith was extremely helpful helping us find a couch today!! He made the entire process so easy and quick!!
Very knowledgeable about the products, very professional and pleasant to be around, great customer service, Thank you JC
Sales associate was very knowledgeable, courteous, respectful and friendly. I
Leroy was an excellent sales rep.
Chris helped me find a great couch for my new apt !
Great assistance in helping us with looking for a bedroom set. Very helpful in showing us the differences available! Thank you Jane!
Excellent customer service! Jane walked us through many different options and found the perfect living room set at a great price. They work with you to schedule delivery, unlike other stores. Will be back when I buy next bedroom set.
Leroy was awesome. Thank you for your very professional and sociable assistance.
Jeff was amazing and very kind. He didn’t push us but showed us everything even though it took a while. 10/10 recommended
Jeff was amazing!! He took his time and didn’t pressure us at all and we left with everything we were looking for! Highly recommend!
Mike was great. Professional, friendly, knew their products well. Great experience.
Jasmine helped me find a decent deal on a living room sectional. She was very knowledgeable and kept me laughing. Thanks again!
Mike is the b st
Joseph was very very helpful & informative about everything I needed. I really appreciated his help. I will be back.
Mike was great and very patient
Mike was awesome. He was very informative and patient. Answered all my questions professionally. Look forward to working with him in the near future.
JC was amazing, great customer service.
Friendly staff, incredible atmosphere. Didn't follow us around and just let us enjoy picking furniture. Answered all questions and helped with promos!
We enjoyed working Troy today. He helped us find options for tables, chairs, end tables, and coffee tables. We have worked with Ashley Furniture and always find ourselves coming back here when we need more furniture.
Troy was very helpful in helping us look at dining tables. He explained the new styles come out.
Shopping experience was awesome…. I would definitely go back… my sales person made me feel so comfortable and made my work for what i wanted…
Experience was great
Amazing customer service and professionalism!! Thank you so much Chris!
Excellent customer service with no pressure from the salesperson. Fast shipping and seamless set up. Recommended.
Alisha V was awesome!! Helped gets the perfect couch!
Jasmin and jason were great
Leroy Jones is a great salesman at Ashley! He took really good care of my moms needs and even went the extra mile to ensure we had the lowest price on her purchase! Thanks Leroy!
Jasmin helped me get everything I needed. She’s very professional.
Jeff was extremely knowledgeable and helpful!
Jasmin and Jason take care of us and very nice lady. Will be back to see her.
Jasmin she's very nice, kind and sweet. She helped me a lot and mu friends om buying furniture. Will be back next week to see her.
Very welcoming ! Keith Jones ensured I got everything that I needed..
Jason and Jasmine provided great customer service
Chris was super friendly. He is not overbearing at all. He is very informative and helped up very well. We did buy our brand new couch today and are very happy with our purchase.
Jeff was great! Definitely knew his stuff! Come check him out!
Jefferson is absolutely great!! He is really helpful!!
jeff is amazing
Ms Jasmin was very polite and knowledgeable
In particular, Troy (manager) and Mike (sales associate) went out of their way to take care of us. We bought a bunch of furniture at one time, and they gave us the best deal possible. And when we had a few hiccups with deliveries, they more than made up for it. Highly recommend giving them a visit!
DO NOT BUY FROM ASHLEY We ordered 4 items from the store - 3 of them came damaged/broken and the times to get fixed are awful. They do not have quality products and they are not a help about repairs and what the send to us. We recirculate wrong items - the fireplace insert is too big - they sent us the wrong entertainment center.
Jasmin Miller was Awesome 👌 I will be back to buy for her.
Chris H. did an amazing job helping me purchase my new bed! Thank you for all your help!
Chris was very helpful and made sure I was comfortable and welcomed in the store. He explained everything to us and made sure we were okay with all the delivery and pricing
Mike and James were great and we got the sleep system test completed and learned how to use the bed and base system. We are sold.
JC was wonderful to work with. He was knowledgeable and courteous. He’s the man to go to for all your furniture needs.
Jasmine was such a great sales person and stayed longer to help us get all of our paperwork done. She was amazing. Mr. Keith was a huge help as well. We will definitely do business with them again.
Exceptional customer service!! Keith and Alisha were very kind and patient. Top notch service. Highly recommend!!!
Jane and Jasmin did an awesome job showing me around and getting me the best price possible!
Mike was very helpful and patient
Mike was great!
Mike & Jason took great care of our family. They were kind, knowledgeable, and patient in helping us find the best dining table for a challenging space. They were also awesome with our young daughter.
Mike & Jason were great to work with in the selection of a new dining table & bedroom suit. They were very knowledgeable about the selections & financing options available. They were also very, very kind to our young daughter.
Jasmine was very helpful and great to work with.
Joseph was very helpful!! Great customer service!!
Joseph was awesome! Great customer service!!
Great experience!
Super service from Joe McDonald. No pressure just solid service.
Joseph McDonald is extremely helpful and professional. Outstanding customer service.
Chris was fantastic! His knowledge of their products and services helped make our purchase quick and simple. We will be back!
Mike Casey was above awesome we are definitely going to be back and closing our sales with him! He was very knowledgeable and confident in everything we discussed today! Looking for new furniture and he was over the top with his customer service! Thanks for everything Mike! Def recommend asking for him if you visit the Augusta location! We will be back from Atlanta to visit him!!!
Jasmine was great
Justin did a fantastic job making the process a cinch for me. He showed me many options and made suggestions. He explained everything that would occur throughout, even what to expect on delivery day.
Jasmin Miller was amazing! 5 stars because of everyone’s positive attitude!
Juan Carlos Rodriguez helped me pick out the furniture that fit my budget! He cares that his customers get quality furniture. This is the 3rd time in 2 years that I have come to Ashley Furniture in Augusta. I will always come to Ashley and will always ask for Juan Carlos and you should, too!!!
Stopped by Ashley with my wife and we were helped by Gene Norman. Nice selection and Gene gave us time to look around before giving us his insights of their furniture. Gene was very knowledgeable and has a great attitude which made this visit pleasant. He was not pushy and really helped us figure out what was best for us. I normally don't like shopping of any kind but I have to admit that I didn't mind this. Make sure you ask for Gene!
Leroy was great. He was very knowledgeable and helpful with all of our questions.
Thank you Chris for your services. Found exactly what I was looking for and price matched everything. I will definitely recommend Ashley’s on wrightsboro rd customer service was amazing
(Translated by Google) Keith and Corrí are exceptional sells associates. (Original) Keith and Corrí are excepcional sells associates.
Corri and Keith was amazing.
Very informative and very nice,respectful
Corri was very helpful and made my purchase go swiftly and effortlessly!
Leroy helped us find everything we were looking for. We're very satisfied and have new furniture in multiple rooms now!!
This review is about this store in particular. Not my inability to properly shop around, before committing to a high dollar financial contract.. It’s 2023, Google before you buy… Anywho. I’m sure everyone has their opinion on the quality of Ashley furniture. So far we’ve never dealt with issues. But I’m just speaking on the quality of service with this location, the staff exceeded expectations. They were all kind, and not “car salesmen pushy.” Keith and Troy were especially a delight. Some may say “Well that’s cause they’re working on commission, and want you to buy something.” Well yeah, it’s their job… But I’ve also met obnoxious sales associates, who were persistent and rude. These folks were not. For that, big shout out to them.. They were informative, good company, and very patient with my indecisive self. All in all, I would definitely comeback to this store for my other furnishing needs.
Keith and Troy were extremely professional and helpful. They were honest and worked out a great deal that beat any online pricing to include warranty and in-home delivery. My wife was happy with the purchase and I was pleased with their service. Win, win!
Found the couch we wanted. Jasmin was a great help! Would definitely recommend!
Phenomenal experience at this store! Customer Service is top notch. We went in looking for new mattresses for our kids and Joseph was extremely knowledgeable and helpful in us choosing them. He was patient as we tried out every mattress and pillow the store had and never once made us feel rushed. What’s funny is we weren’t even going to go to this store. We were waiting on another store to open so we decided to kill time some time and visit this one because it opened sooner. Now I’m really glad we went to Ashley first!! This will be our go to Furniture store from here on out. Joseph has definitely earned a repeat customer! Thank you!
Our sale today was Awesome!! Will be visiting again real soon for future purchases!!
Excellent service and great deal and quality. Definitely recommend to anyone whose looking for a furniture. ❣️TnT4ever of Harlem
Keith and Troy are amazing, they have a kind friendly personality, they gave us a deal we couldn't refuse. If your looking for furniture, come see them at Ashley's
Mike was so helpful with the financing process as well as helping me with budgeting. I was scared to try to get new furniture but he made it much simpler than I expected it to be and I got everything I wanted and needed!
Keith was incredibly helpful in finding us a new couch for our new apartment
My significant other and I went into Ashley Furniture in Augusta Ga and met up with a really helpful employee named Janice who took all the time with us we needed and made sure we got exactly what we wanted and made the long process as enjoyable as possible. We purchased a dinning room set and an ottoman sofa. Will contact Janice again when we want to purchase other furnishings
IM A FIRST TIME HOMEBUYER WHICH MEANS I NEEDED ME AN AWESOME FIRM MATTRESS WITH A NICE QUALITY BED , WHEN VISITING ASHLEY FURNITURE ASK FOR KEITH JONES AMAZING CUSTOMER SERVICE THE BEST ❗️❤️ #AUGUSTAGA
AWESOME FIRST VISITED ,IF YOU LOOKING FOR NICE QUALITY FURNITURE GO TO ASHLEY FURNITURE , ASK FOR KEITH JONES HE IS THE BEST ♥️
Nice furniture! I enjoyed working with Jasmin
Jasmin was great to work with! We love our purchase!
JC is the man, he either sold me everything I was looking for or I bought everything he told me too. Not sure which, but very happy with everything. The man needs a hell of a raise. Don’t deport JC 🤣🤣🤣
He talked my husband into getting a new bed we don’t need but I wanted. My man said no to the bed and we left with it anyways . ALL thanks to JC. Don’t deport, let JC stay!! He’s awesome!!
Mike was great with customer service. Very Attentive helped us whole way through.
Mike was amazing! Excellent knowledge and customer service. Went above and beyond to ensure we were making the right furniture decision.
Mike was amazing great help!
Jasmine and Jean were great. Very quick service.
Jasmine helped us get furniture we wanted and was very nice
Jasmine helped us with purchasing our couch and loveseat and she was wonderful! Very fat and easy process. Would highly recommend
Mike was very friendly, and helped us get an amazing deal on our dream couch!
JC is the best person to work with! This is my second purchase and the level of customer service and attention to detail was amazing! Highly recommend JC!
We were so pleased with the service we received from Ashley Home store. JC went above and beyond to help us find the perfect reclining sectional. We was very impressed with the quality of the product we purchased.
If you’re looking to find your dream couch for an amazing price, ask for Jeff! Jeff was amazing at assisting me and my wife on finding a couch and ensuring that we loved the couch rather than just settling for one. He was very friendly, professional, and knowledgeable. Thank you for all of your help!
Cori was such a big help while helping me and my husband look for a new bed not only was she a big help but she made sure we got the best deal possible!
Alisha was extremely helpful. She helped my sisters and I find everything we needed. We definitely plan on returning soon.
Jasmine and Jason are fantastic! Very helpful and got us the best deal!
Jasmine is wonderful working with us and got us the beat deal! Be sure and ask for Jasmine!
Alisha was very helpful and understanding and great personality I would recommend anyone
I would like to extend my appreciation to Mr. Keith Jones for his outstanding service on Saturday August 25th. Would highly recommend Ashley Furniture based on the excellent customer service and beautiful products.
Chris was great help and he took time to help us figure out the price because the item was tagged wrong but they were super nice and helpful and gave it to us at the cheaper price. We had a great experience. And we will definitely buy from them again.
We bought a TV stand at the Ashley furniture outlet and Chris was excellent in assisting our needs! Fast and easy checkout process. Will definitely come back to buy more!
Mike was very helpful in guiding us through our couch and chair purchases. He gave us ideas without pressuring us to buy more than we wanted.
Mike was great, he helped me pick out the perfect set
Thanks JC! You’re the best!!! Found our sofa in less thank 20 minutes!
Jasmine was outstanding she was very knowledgeable of the items that we purchased.
Had an amazing experience shopping here. Chris was very nice and really helpful. He made my family and I feel welcome. I highly recommend shopping here. Furniture is beautiful and well condition
Beautiful couch! Chris was extremely welcoming and helpful. Just moved out here from Chicago and he made me feel like I’ve known him for years! Will definitely come back again, highly recommend
Keith best salesman!!
Alisha was very thorough. After a brief conversation she was able to zero in on the sectional & couch I needed at the price point I was looking for. Funny and charismatic it was an enjoyable process throughout.
Mike Troy and Cori did a fabulous job in helping us pick out our recliner! Ashley’s furniture is the best quality!
Service was great as soon as I walked through the door, Jane Vasquez did amazing pointed me to exactly what I was looking for. Easy simple purchase
Cory is AMAZING! Her customer focus is unmatched! Jefferson took GREAT care of our furniture needs!
The showroom was incredible walking in. So stocked, varied, and inviting. I could be there for hours but it was the customer service and selection that impressed me the most. Joseph McDonald was our sales mgr and he was the best!.. a very warm, informative and professional in every way. Ashley's has great styles and quality furniture. The sales were great near Labor Day.
Joseph was so helpful Great service. Thanks “!
Excellent purchasing experience. We actually had fun purchasing our furniture and felt like we got quality pieces for a great price.
Experience was great from beginning to end. Wasn’t expecting to even get anything. Left with a new sectional. Gene is the guy to go to. They are all great but Gene is special. He has that eye for putting what you want together then turning it up a notch. And there’s Zeno PRESSURE. He gives you an idea, the item that completes it and then give you space to decide. Great experience
I will not go back. Delivery is 299.00 on a purchase of a mattress and adjustable frame. If you purchase a lower priced item the delivery fee decreases. Go figure
Joseph was understanding and knew what he was talking about.
Alisha helped my husband and I to find the perfect pull-out couch with delivery at a great price. Customer service was exceptional and Alisha made us feel at home. We highly recommend Ashley’s!
Second time we bought furniture from them. Good selection and GREAT customer service
Mike was fantastic. I’m only 19 and he explained everything and made sure I understood everything before I bought A bedroom suite all on my own.
Mike was very informative and helpful. Great experience! Highly recommend!
Jefferson is AWESOME !!! HE DID A FABULOUS JOB HELPING me ..... Kuddos to him !
Jefferson was very helpful even with my picky wife but he helped us get everything she wanted
Awesome customer service from JC today
Excellent experience especially getting help from Joseph. He was quite knowledgeable and friendly. We will definitely be back again.
Mr Jefferson and Jason the manager are great people to deal with . Excellent customer service.
Jasmine Miller was a great, knowledgeable store associate. The store is very clean and organized.
I purchased some new furniture for my home. Mike was very nice and accomodating. He was patient and answered all of my questions. Troy was also great. He worked out a great deal for me. In an age where good customer seems to be non-existent, these guys showed great customer service still exists. Thank you for everything!
Mike and Troy are a phenomenal team!!! Glad we came to Ashley’s today.
Mike and Jason were awesome. Mike helped us located some nice furniture for our living room!
We were just in Ashley furniture this evening. Totally recommend Jasmine. She is super sweet and helpful. Very professional and kind. She made the experience super easy.
Jasmin was such a wonder to work with! So grateful for her and her team! They made this shopping experience so easy and seamless. We will definitely be back!
Jasmin was such a wonder to work with! So grateful for her and her team! They made this shopping experience so easy and seamless.
Went in today to look for a new bed and Mike was super professional, knowledgeable, and courteous. I was able to take my time and look at all pieces that he showed me. There was no rush or pressure to make a purchase (which was appreciated) and it made my visit memorable. I recommend taking a visit if your looking for good furniture pieces. I will definitely be returning to the Ashley HomeStore on Wrightsboro Road, Augusta Ga.
Mike was everything I needed him to be
Mike was super awesome!! Very friendly and helpful!!
Jasmine was an excellent sales associate she was very helpful to me and my wife while making our purchase.
Jasmine she is very friendly 🫶
Had a wonder and professional experience with our purchase in furnishing our new home. Alisha’s knowledge and expertise was a great help. I fully recommend
After my wife and I waited almost two weeks for receive our bed that was delivered late and without the proper equipment to put it together. We called the customer service line which then told us it would be another 4 weeks before we could have out bed. That was just unacceptable. After going to the store and speaking with the Sales Manager Keith Jones and our sales person HFC Jane. They made sure the next day we were in our bed. Thank you!!
Jasmin was very kind and helpful. She helped us find the sofa we wanted and at a great price. The process was quick and efficient.
Back at Ashley again because I have such good luck finding what I need AND my all- time favorite sales associate Geno is such a great person to work with every time. He is so patient with me and he is just a good guy to collaborate with on my home design. He is awesome!
Michael, was very helpful,nice and polite.
Excellent experience. Purchased a sectional at a fantastic price. Janice was extremely friendly and helpful and communicated all info effectively and honestly
Jasmine was very helpful and made my buying experience great!
Mike was very helpful. Was patient with me and wife
Helped me find the perfect bed frame and matress set for me either the help of John, Joseph and Chris. Really did make it feel like Christmas.
J. Introduced himself and left me alone to peruse. I saw what I wanted and fell in love. J was polite, personable, knowledgeable, and engaging. He made my experience easy; we laughed as I purchased. It was truly the best Monday I ever had. I would highly recommend J and Ashley’s as the best furniture store with classy staff that make the buying experience top notch. I will only shop with them from now on.
Time well spent at this location. Representative, Alicia, was approachable, knowledgeable and professional. She helped my wife and I pick out our couch based on what we were looking for. Thank you.
Great customer service. Chris was really nice and explained everything in great detail Thank you so much and I can't wait to get the chair Sarah Hines
We were helped immediately after we walked in, and John was super friendly and helped, while also giving us a chance to look on our own. We found exactly what we wanted and didn't feel bombarded with information. Great experience overall.
Jazmine is attentive, knowledgeable, and caring. We will be coming back even if it's just to say hello. Ask for here
Jasmin gave us 100 percent outstanding service, we definitely recommend her to all the people I know .thank you so much.she helped us to get approved 🥰🥰🥰🥰
JC was very knowledgeable and friendly.
Came to Ashley’s today and had a great experience. Thanks for all the help John and Troy!
Thanks so much to Troy and John for all there help!! Great Experience!
Had a great experience with John and Troy at the Ashley store. They gave us great customer service and recommendations on what to get. Thanks guys!
I came in to buy a recliner and myself person name was Mike he was very patient with me and very understanding and very very helpful he helped me to pick out the right recliner that worked for me I am a very satisfied
Janice at Ashley was amazing, thank you for helping us.
Worked with Chris today he was great an was able to fix all of my problems and issues
Jasmine was extremely helpful!
Jane was excellent! Very helpful and knowledgeable. She asked questions to help but also gave me space to browse which most places won’t do.
Keith Jones is an excellent sales associate, very knowledgeable about the item that I purchased, I will be back again!
I really appreciate the customer service. Jasmine gave she was professional and she was very very nice so she deserves a 10 but you don’t have five stars so great job Jasmine thank you for being a good sales lady ..
Great customer service due to Keith. He assisted me throughout the whole process and made it his duty to make sure I got everything I wanted.
JC did an awesome job assisting me!!!!
Janice is awesome
I went to the Ashley store in Augusta and JC was a wonderful help. I couldn’t have asked for a more polite young man to assist me. I ended up with a dresser, side tables, a patio set, bar stools and a sofa and love seat. The staff was mostly very friendly. ASK FOR JC! Thanks
I recently bought a split king Tempur-pedic with adjustable base from Mike Casey. Not only was the service absolutely fantastic, but the bed has been a complete life changer. Currently 7mos pregnant with twins and love that I can adjust the bed to suit my needs (which change by the minute). The convenience of the bed is absolutely worth the price. I’m so glad that I took Mike’s suggestion regarding the bed. He was not only incredibly patient, but his knowledge regarding the Tempur-pedic and financing was refreshing. Thanks again Mike!
Worst experience ever. I went over there looking for a twin mattress, a dining table and some couches. I walked in and one of the staff said you need a Red Bull to buy furniture. So I ended up buying a dining table and a mattress and then the gentleman proceeds to tell me we don’t help you load it up so I had to come back the next day to load up the tables the salesman that sold me the stuff did not even greet me or help,the next day all he talked about, was a tic sheet or something. but then to ask me, are you gonna buy them couches. This place is a joke. I would not recommend anyone to go over there.
Went in on Sunday morning helping out my best friend pick some furniture. Jasmine was excellent . She made us feel very comfortable and didn’t rush him to make a decision. She didn’t give that awkward stare that sales people give when you walk in and think you are not buying anything . Definitely ask for her when you come in !
Mike is great to work with! We had a wonderful buying experience!
Keith jones… the best sales manager in the Augusta area. MAKE SURE YOU ASK FOR KEITH JONES
Keith Jones is a wonderful salesman! Shop with him. I promise you won’t be disappointed.
My mother and I had a wonderful shopping experience. Mike was a great help with our furniture needs. 10/10 experience will definitely recommend.
I went into this store prepared to purchase a queen size bed and mattress set, a dresser with mirror and a new recliner. I walked around the store for maybe 30 or 40 minutes and not one employee came up to me and asked me did I need help? They did find time to seat around and talk . I decided whoever asked me" Can they help me?" was going to get my sale since I picked out my own items. Unfortunately, no one did so I left . I purchased my last bedroom set from Ashley in NY and the service was fantastic which is why I decided to use your services again.
Great customer service.
I like to Thank Keith Jones. Excellent customer service. Great Manager!!! ⭐️⭐️⭐️⭐️⭐️ shout out to team Augusta!!
Mike Casey was great. There was no pressure sale, and he helped expedite our search.
Mike Casey is amazing, he helped us on our purchase of our new bed set. I would highly recommend seeing him for all your furniture needs!
I would highly recommend mike! He got us a couch and a rug with no down payment. Come here for any of your furniture needs and look for mike!
Great service! Answered all my questions
Great service by Mike. Look him up.
Mike helped us get a great deal.
Mike was very helpful and professional. Pleasant experience
My mom's visit to your store in Augusta Georgia was a great experience, thank you
Mike and Troy really helped me out as far as picking out the right mattress for me.
Very nice experience..helped us to get just what we needed
Super helpful/smooth process! Our sales guy (Anthony, I think) did a great job giving us space and then super helpful when it came time to check out
I was a pleasure being assisted by Keith and Alisha . They made my process quick and easy. Will definitely be back to see them.
Jasmine was patient, friendly and informative. She was not pushy or aggressive. She respected the space and time that we needed in making our decision. I am glad she is part of the team.
Ms. Jasmin was absolutely the best 😩 She was there with me every step of the way; she asked what I needed and wanted and assisted me throughout the whole process; she even helped me visualize the sitting area. I want to thank Ms. Jasmine for everything 🫶🏾
Jeff was great and very patient. I was all over the place with what kind of couch and bedroom furniture I wanted and he made sure I was happy with my final choice.
Great buying experience, very knowledgeable sales team.
We went in to purchase my daughter a mattress. JC was helpful and knowledgeable. We got in and out in 20 minutes. Pretty much all my daughter’s furniture for her new apartment came from Ashley! Thank you for providing such great products.
Mike and Troy are AMAZING !! we didn't come to buy BUT they worked such a deal!!!
Mike and Troy were absolutely wonderful! walked in and immediately was welcomed and assisted. Two of the nicest people to have working at Ashley Furniture! Ask for them to help you!
Mike and Troy helped us buy a couch today and we had an amazing experience they told us everything we needed to know about it, awesome customer service and made everything super simple and easy. Absolutely buy your furniture from here!
Jasmine was very pleasant and helpful!
We paid a lot for our furniture and went ahead and paid several hundred dollars more on insurance because we have pets and things happen. We made sure to ask and clarify multiple times before purchasing, that the insurance included cleaning or replacement of the furniture for pet stains including urine accidents. Well, it happened our pup had an accident on the ottoman . We filed a claim and were instantly denied because “damage was caused by a pet” we have spent 1,000s over the years at Ashley but will never shop here again, and we will be making sure no one we know or work with does either. Looking into options moving forward in order to get our money back.
Very helpful and willing to get it done!
Jane is the best! Honest and friendly! She is a class act! Definitely will be back to shop more in Ashley because of her.
Kieth Jones nice :)
Everyone at Ashley’s Furniture is very welcoming and attentive! My salesman JC knew exactly what I was looking for and got exactly what I needed. Will definitely be back! 10/10
I had a wonderful experience and ended up getting exactly what I needed and more at a great price! I am very pleased. The customer service was Awesome!
Jasmine was very helpful. We told her what we were looking for and she walked us around the store. Even carried a pillow from one piece to make sure it would match. Excellent customer service.
Keith Jones is the Best Sales Manager in Augusta. He helped me find some new furniture.
Jasmine was terrific she found out what we were looking for and walked us around the store. Even carried a pillow around to make sure what we picked out would match. Great customer service.
He was a very helpful person
We recently purchased an entertainment center from Ashley. When we got the delivery, one of the "piers" (bookcases) was damaged. We were inconvenienced but let it slide. They scheduled a replacement. It came yesterday and it too was damaged!!! We promptly called customer service. After the second damaged delivery, we simply wanted our money back. Ashley refused to give us our money back since we signed a contract. We don't want any more replacements, we just want our money back!!! The furniture we purchased is poor quality. We could have purchased something of similar quality on Amazon for a lot cheaper. Speaking of cheaper, when I went to the Ashley website to look up our entertainment center, the price was HALF of what we paid in the store!!! In fact the coffee table we also bought was significantly cheaper on the website than what we paid in the store. We feel so ripped off and will never buy from Ashley again!!! And I encourage everyone else not to purchase for them also. DO NOT BUY FROM ASHLEY FURNITURE!!!!!!!
Kieth Jones is the best sales manager in Augusta Ga. Great guy
Keith Jones the greatest sales man in the AUG. He’s the GOAT!!
Our salesman was great He helped us get what we wanted Thanks Mike we appreciate your help
Great customer service very helpful on product
Alisha was awesome! She helped in every way that possible. She was very patient and gave us our space to decide what we wanted! I would recommend going to Ashley! They are a great group to work with!
Jasmin was the best. She took really good care of me. Very insightful and attentive.
Mikes service was fast and he explained everything. Good experience!
Jasmine was amazing! She was able to price match our sofa and was so sweet! I can’t wait to come back to get more items for our new home
Awesome customer service!!!! Very helpful with getting my products I needed. Would highly recommend shopping at this location!!!
Gail Pates is a one of a kind salesperson. Gail is very knowledgeable in helping the customer pick out furniture and items in the store. Gail is a leader with her experience in sales. Thanks Gail for all your help.
It was a pleasant experience going in and dealing with purchasing furniture. The salesperson was super helpful and patient with me. She listened to what I needed and didn't push for the more expensive stuff.
JC was great. Very friendly and helpful
Staff was great and helpful! Tried many beds and found the perfect bed. I would go back again and tell others about my experience! Thank you, Mike, for all your help. You were awesome!
Awesome and professional service. Experience and knowledgeable sales representative, a truly and great people person .
Mike is an outstanding salesman. We went in just to look at den furniture. He was so awesome. We end up purchasing a beautiful Man Den Collection!! He was very knowledgeable and patient.
Awesome service!!! Look for Chris Harod he was great with everything he help us with !!! Ask for Chris !!!
Chris was very friendly and helpful!! Thanks for making my first couch purchase great!
Nice selection and price points. Staff is SUPER welcoming and friendly. Didn’t push product and gave great recommendations when we specifically asked for certain parameters when looking for pieces. They also recommended some must see restaurants since we are new to the area.
Excellent experience!! Keith was amazing. Went above and beyond!
Keith was great and helped my niece find the perfect set.
Keith was the best sales manager in Augusta!
Jasmine was very knowledgeable and such a sweet person..She was very helpful in helping us decide on our furniture ..I would definitely recommend her.
Shout out to mike, really good salesman & makes you feel welcome. 10/10 experience, get with him.
I just bought a home and needed furniture. I went to Ashley’s and Keith helped me tremendously! He was patient and not pushy and I left with the perfect look for my new home!
Went Saturday and delivered on Wednesday. Great experience from sales person, to delivery and all texts in between. I think I got a great deal too on this leather couch.
Always excellent service at this store ! Amazing representatives. Thanks Janice for your patience. Helped even after me being impatient from miss understanding. Janice still greeted me with so much kindness & professionalism. God bless you will be back !
Jeff was absolutely wonderful! 10/10 would recommend this place to anyone looking for great and quality furniture.
Very helpful staff that listens to what we need and shows the best products to fill that need. Mike is A+++ in my book!
JC was great. The best
Alisha V. Was amazing! Helped us out with everything we needed! Found everything we were looking for! Great deals and friendly staff!
Chris was amazing! He helped us finding the perfect sofa! The store has really good deals and beautiful furniture!
Chris was very helpful and was amazing on getting us the couch we loved
Jasmine Miller helped my wife and I tremendously purchase a mattress. Highly recommend.
Very helpful and friendly
We were greeted at upon entry by Geno. Let me not ruin the experience for those to come! If you want the best furniture shopping experience, while receiving a multitude of genuine education, go see him! Blown away! His energy was everything! And the quality furniture is the bonus! We will definitely be back!
I was so excited to buy furniture for the first time and Keith and Troy made my experience super easy! Both were personable, professional and made the process memorable. I highly recommend Ashley’s for any of your furniture needs. They will take the time to work with you to make sure you’re pleased with your purchase.
John was amazing! We were able to get an amazing living room suit, dining table and purple cloud mattress! He walked us thru everything listened to what our needs were and even fixed what we thought would fit into something that would make it work!! If you’re looking for anything house related John is your guy!!
Our experience was just wonderful.
Was nice experience
They were very nice and professional went extra miles to meet our furniture needs
Great customer service.
Keith & Alisha has the best customer service. I was greeted as I stepped in the store. Alisha is the best. She waited on me. She is so down to earth. I would gladly do business with that team again.
Chris was an excellent salesperson. He helped us purchase a special recliner and also have us information about how to get store credit on previous purchase. He made this visit pleasant and we thank him for his Navy service.
Great service! Troy and Keith were fantastic!
The experience of buying furniture was quick and easy. Justin was very knowledgeable and nice during the purchasing process.
Had a great experience with Ashley Furniture this afternoon. I was calling from Charlotte NC to try and order furniture to be delivered to Aiken SC. LUCKILY, I reached Mike Casey at Ashley. Mike was more than helpful! He tracked down the chair (on the floor in the store), and the mattress and box spring I wanted. He walked me through the electronic paperwork for the order (so easy to sign & pay through DocuSign), made sure I got all available discounts, and was just overall friendly, personable, and helpful! Mike made the whole process easy and stress-free! Thanks Mike!!
Chris was patient and made the buying process smooth and easy. Great person to work with!
Chris helped us get our new reclining sofa. Very helpful. Got us a great deal.
John was amazing. He was very helpful and showed me around the store since it was my first time. He helped me get a really good deal. The place is full of great people. Everyone there is very kind 🤍