Ashley Brunswick, GA
While you focus on caring for your loved ones, let us help keep your home cozy and comfortable. Your local Ashleys now offer pre-booked, in-store appointments for safe, worry-free shopping. Call 877-7-ASHLEY or email us at email@example.com to reserve your appointment today. You can also chat with a representative online at ashleyhomestore.com. At Ashley, we celebrate being home with you and are passionate about bringing you the best value in furniture and mattresses for your home and maintaining our commitment “To inspire the love of home and enrich the lives of those around us.” No matter which Ashley location you visit, you'll find stylish, quality furniture that's just right for any room in your home. That includes top mattress brands—Tempur-Pedic, Sealy, Simmons, Serta, Stearns & Foster—as well as our very own Ashley Sleep mattresses, which offer superior comfort without the premium price tag. In fact, every Ashley Sleep mattress is subject to more than 200 quality control tests—because a great mattress makes a difference to your quality of sleep and even your quality of life. Ashley is the largest retail furniture store brand in North America and one of the world’s best-selling furniture store brands with more than 1,025 locations in 60 countries. The Jacksonville, FL and Brunswick, GA Ashleys are locally-owned and employee-owned and operated.
So I bought 2 night stands and a dresser in Nov 2021. I was told it was about a month before they could deliver the furniture as they didn't have any in thier warehouse. I was fine with this, especially in light of the 'supply chain shortages' of the time. Come Decemeber the two night stands were delivered and I was told the dresser was still back ordered. I was told I would receive a call when the dresser came in. I called in January, because I hadn't heard anything. I was told they will be here in March. March comes and I hear nothing. So I call again and I'm told now it will be here in May. Mind you I was charged and am currently paying on all 3 items which I began payments in January. It is now May 5, 2021 the exact day I was told that the dresser would be in the warehouse (7 months from original order). No call, so I call up Ashley and much to my surprise they have no information at all. When I called the store I am re-routed to a call center and I can't even talk to the store. The customer service representative was very kind, empathetic, and patient with me but unfortunately since she has nothing to do with this store her kindness has no affect on the review but should be mentioned. The fact that orders can go this long and it takes the customer to reach out is 100% outrageous. I will never purchase furniture from this or any other Ashley ever. I am now waiting on store management to contact me to see how they are going to get me my furniture...
Very good selection of furniture but Because of covid though there is a long wait if you order furniture
The store manager is always there and very helpful. He remembered me from months ago and recalled where I worked and inquired how it was going. I don't have a memory anything like that. Impressed.
HIGHLY RECOMMEND NOT PURCHASING FROM THIS STORE! You may not see your furniture or refund for some time. Ordered 2 end tables in November of last year. I was told it might be 8 weeks before it arrived. No problem there, however it has now been 10 weeks and they cannot tell me when I will see the items for sure but may be late April. Good luck getting your money back, the store makes it impossible to speak to anyone who has the authority to cancel your order. I've tried 8 times in the last 2 days and still no luck. Multiple times the call disconnected. Pretty suspicious.
We made a purchase on October 9th, and we were told the furniture should be delivered around November 6th. By mid November we had not heard any updates so we stopped by the store for an update. We were then told it would be delivered by mid December. On December 17th I called for an update and was told two pieces had arrived but they still didn't have the 3rd piece. I was told the 3rd piece would be there the first week of January. I won't buy from Ashley again if it takes 3 months to get your furniture.
Jonathan Jones helped us find the perfect dining set. Thank you!
Jonathan Jones helped us so much with the perfect Tempurpedic mattress. Thanks for the great service! Delivery took 2 weeks, but well worth it!
Jonathan Jones helped us with the perfect mattress. Highly recommend!!!!
We needed a new couch for my disabled aunt, Jonathan Jones helped pick out the style, material, and color and we couldn't have been happier!