Ashley HomeStore Buford, GA

Ashley HomeStore Buford, GA


About the store

Here at the Ashley HomeStore in Buford, Georgia, we believe that your house is much more than just a dwelling. You’re creating a home filled with family and friends, and building life-long memories along the way! This is what inspires us to help you furnish and decorate your home with our high quality customer service, superior furniture, and cloud-like Tempur-Pedic mattresses. We have been your go-to furniture and mattress store in Buford since 2013. Our dedicated and experienced Store Manager, Tyler King, has built a team that is committed to being your trusted home partner and they pride themselves on their selection and knowledge of sofas, beds, and dining room sets. At the Buford, GA Ashley Furniture HomeStore in we are not only thankful to celebrate your home with you, but we are also dedicated to charitable work with the Hope to Dream foundation. You can find us in the same area as Target. For those of you on a tight schedule, the best time to avoid the crowd is at 8:30 P.M. We look forward to being the furniture store that helps you fill your home with memories, and hope to see you soon!

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Recent Reviews
3.1 Star Star Star Star
(25 reviews)
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Great service. I needed to order an individual piece that is part of a set, and an online agent was unable to help me with my request. I stopped by this store and got my order in hassle free. Price is what they said it would be over the phone, and the delivery date and time were accurate.

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Nice furniture

Star

Did not delivered as they promised. Rooms to go is a lot better.

Star

My furniture was damaged the first time I received it. Not a problem, this happens. I was then told by two different people on two different days that my furniture would be delivered a week later which was not the case. I had to call and ask about it. No one notified me that it would not be delivered. At this point a sales manager told me that it would be an additional week on my furniture and promised that she would call me personally two days before the delivery. I have yet to hear from her. This is the very short version of the story. When I asked to receive my delivery fee or at least half of it back, I was again promised a phone call back by someone at this store.... I am still waiting on that call.

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We purchase bedroom furniture from this store on June 4th today is July 11th and we still have not been able to sleep on the bed. We paid extra money for them to deliver and assemble the furniture. The bed slats were missing 3 center support legs. The delivery guy said he put in an order for the legs, but he did not. We have spoken to 5 different people who have all promised to have the legs expedited to us, yet here we are almost 6 weeks later and we are still sleeping on a mattress in the floor. This is unacceptable. We even offered to go and pick up the legs from the warehouse ourself. Nobody knows what is going on or how to communicate with each other. No one would pay this kind of money to sleep on the floor for this long.

Star

We purchase bedroom furniture from this store on June 4th today is July 11th and we still have not been able to sleep on the bed. We paid extra money for them to deliver and assemble the furniture. The bed slats were missing 3 center support legs. The delivery guy said he put in an order for the legs, but he did not. We have spoken to 5 different people who have all promised to have the legs expedited to us, yet here we are almost 6 weeks later and we are still sleeping on a mattress in the floor. This is unacceptable. We even offered to go and pick up the legs from the warehouse ourself. Nobody knows what is going on or how to communicate with each other. No one would pay this kind of money to sleep on the floor for this long.

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Awesome service!

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That place is pretty good for good looking, but not high end furniture. If you want in style furniture on a budget, this is a great option.

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We purchased all our new house furniture from Ashley Home Store in Buford, GA. We received exceptional customer service. Nicoleta is wonderful! Nicoleta made our shopping experience fun.

Star

Have NO CLUE how this store is still open! The WORLD’S WORST CUSTOMER SERVICE EVER!!!!!!!!! The salesman are extremely DISRESPECTFUL and hateful to the customers and their “boss”, the manager, is just as terrible. They ring up wrong items, when it’s delivered and it’s the wrong item, they accuse YOU the customer that YOU WERE WRONG! What a joke! Also they will NOT CALL YOU BACK! We have spent too much money at this horrible place and we are done! Corporate will be contacted!

Star

I’m not sure if I could have found something I liked because I got to the store and it was closed. Apparently they close whenever they like and not at 9 pm.

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Too many salespeople giving different prices for the same product.

Star

terrible customer service

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Great section & they're very helpful

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Star

Stay away from this! They are the biggest crooks I have ever came across. They are worst than a used car sales man. They take advantage of people and should be ashamed of themselves. I will never do business with them again and I will make sure anybody I come across do not go to this place. I will make it my life mission to stop these crooks.

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Beautiful showroom, friendly staff!

Star

I wish I could give this horrible store zero stars. It was a terrible service. It is the worst place I know of furniture stores. I’ve purchase a box spring and bed frame from them. Once it was delivered, I’ve noticed a damage and a stain on it. Went to the store to talk to my sales person to possibly return. His answer was absolute no. I understand that there is a fine writing about the no return policy but I wish they have told me it prior to my purchase. And it is absolutely ridiculous that they do not return when there is a clear evidence of damage and stain. I like and trust companies that can stand behind their products. This was the most unpleasant experience I had with the furniture purchase. I will never spend a dime at Ashley’s. Nor will I recommend to anyone.

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Great place to buy mattresses and furniture.. friendly people

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Sigh. Thinking I am getting over my sadness regarding the way I was treated by Ashley Furniture. Bought a new bed, dresser, 2 nightstands and a couple of mattresses. See, I used to work there and...yeah, blah, blah, blah, mean people, blah, blah, blah. What has changed? Because I swore I would NEVER step foot in one of their stores again as long as I lived. We are buying a new house now and knowing what I know about the furniture the BEST place to buy is Assley. Prices are the best. Furniture is good, not as good as Macy's or Bassett or Haverty's or definitely not as good as Ethan Allen BUT you get the look for a much lower price and the quality is pretty darn good! Just look for the higher end pieces. LD

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