Ashley Outlet | Canton, GA 30114

Jeremiah was really helpful and patient.

We had a very good experience all around. We dealt with many different people while purchasing our furniture. Christy was our saleswoman and she was very kind and personable. Mike helped her out since she was new and he was very good with people and an overall pleasant person. While working on the credit side of it we dealt with Lindsey and another young lady, and they made us feel like we made the right choice with where we went very friendlyand had some great conversation. Then when we were loading some of our products we met Xavier and he was and very kind man. The overall experience from beginning to end was pleasant and they have some great people working there. Highly recommend if you need furniture stop by this location.

Michael Germaine helped us so much to pick our furniture we needed also new bedding. He was very knowledgeable and so very pleasant and helpful. Great prices and customer service was awesome. Thankyou too to the manager who was also great!! Definitely will go back and shop at this store. Nancy and Joe Primavera

If I could give this place zero stars I would. It isn’t the actual store but the delivery and customer service team. I ordered a new living room set. It was delivered 3/30/23. To a home I was remodeling. The delivery drivers told me the couch was missing parts but assured me they would report it and the items would be sent to me. While delivering my furniture I had other employees in the home doing the remodel who ended up missing a drill. Luckily it was found in possession of one of the delivery guys. Fast forward to 4/2/23. I report there is an issue with the couch and the space between cushions. It was like one side was not connected. Ashley sent a technician out to tell me the couch was a safety hazard to my kids and that no one should be on the couch. This happened 4/7/23. The replacement couch was promised 4/20/23. On 4/19/23 I was contacted and told the new couch also has an issue and can’t be delivered. At this point I’m over it. I’ve had a couch in my house that no one can sit on for almost a month. I want my money back BUT because my initial contact was outside of the 72 hour window they are refusing. I have been on the phone for 4 days attempting to speak with a supervisor in the “escalation department” and still haven’t spoke to ANYONE! Stay away!! Stay far far away!!

Please do not buy anything at the store. They will lie to you and tell you anything to get the furniture out the door. They told me delivery would be $59 but charged me $99. They told me they would take my old bed apart but the delivery service said the store lied to me. They said they would take away my old mattress but the delivery guys said they could not take it away. With all of that we ordered an electric base that makes bed go up and down and the base was defective. The base legs would not screw in and base was lopsided and would not go up and down. They left me a defective bed we could not sleep in and said I had to call customer service. I called the store i bought the bed in Canton and the sales person Chance or Chase and manager Fatima told me I had to call customer service and take a picture with serial number to schedule a new base. I spoke to customer service they said it would be 48 hours before somebody would contact me. For two days we slept on the floor with the mattress. Finally we received a text saying they would deliver the new base. But they said they could not pick up defective base. This situation has been very frustrating and no one will take responsibility to help me. Do not buy from Canton store. Chance/Chase and manager Fatima will lie to your face just to move furniture out the door. I am placing this review on every review board I can find to warn hard paying customers about the horrible people working at Ashley Furniture in Canton Ga.

Great customer svc!No high pressure,very knowledgeable, helpful & very patient. RICH B was the best I have seen & Fateme as well.Thx so much for the whole experience.Will definitely recommend & come back for my next purchases

Our shopping experience at Ashley Outlet in Canton was excellent! Our salesman, Jeremiah, was fantastic!

Great customer service. Tabitha was great help in helping my wife picking our new furniture. I will not go anywhere else. I would recommend everyone ask for her.

Fantastic deals and the young man who helped me was wonderful.

Bought a painting one afternoon had it no more than 20 hours it was the wrong size they would not give my money back the store outlet in Canton the store in Kennesaw is bad also , they pulled up my account and saw where I had purchased over ten thousand dollars worth of stuff a few years ago they do not care about keeping customers I will never buy anything from them again outlet or not