Ashley Store | Columbus, GA 31909

Boomer was a great help! Completely enjoyed our shopping experience.

Putting it nicely: Service after the sale just plain sucks. 7.5 months after purchase loveseat breaks. 5 scheduled technicians, 2 of which were no shows, 1 wrong parts, 1 not enough parts later and 2 different appointment techs tell me my couch is damaged also at the 11.5 month mark of my warranty. The couch is eventually going to break too! Both said damage had to of been done the day of or before delivery. After weeks and numerous ‘running it up the chain’ phone calls later, I am told I would have to deal with a 3rd party warranty group b/c it’s past my initial year coverage. Finally got them to deliver me a new love seat but the photo shows the original next to the replacement and they are different tones of a color. Now I am stuck with a non matching set, even though I paid for a matching set. No one wants to do the right thing anymore. All about the money. I’m done with Ashely!

Ask for Odi!! My daughter and I stopped into Ashley to look for dining room table and bedroom suits. Odi greeted us at the door and was excellent throughout the whole process! She was never pushy, provided us with options and details, and always allowed for private conversation. But what I want to brag most about is the care she provided afterwards. We returned a couple of times and she remembered us. She followed up with a personal text and made sure we were taken care of with the delivery and set up. When I asked a question after the purchase, she would always respond and never acted like I was imposing just because the sale was complete. Take the time to stop by and talk to Odi- I promise she will take care of you (best experience I have ever had buying furniture!)

Mark did an amazing job helping me pick out the perfect couch. He was patient and extremely knowledgeable about the furniture. He made the process extremely easy. Also Shout out to Austin for being friendly, he knows how to talk to customers!

My daughter and I had a wonderful experience shopping at Ashley. Boomer greeted us, allowed us to browse the showroom, and answered every question. He was helpful with matching items and quickly wrapped up the sale. I highly recommend Ashley Furniture. Ask for Boomer for an aweosme experience.

Mrs.Cassandra Pitts was so helpful and she got me exactly what I needed.. give her a visit she will help you get the furniture you need . Thank you so much

Very Professional. Great help. See Franco

Cassandra was our salesman, and she was great from the beginning! She was extremely helpful, knowledgeable and seemed to really care about helping us find our perfect sets. We would highly recommend asking for her if you’re looking for furniture of any kind!

Chris was great, definitely twisted my arm on the warranty. Absolutely kidding but I was glad that he mentioned it since I chose super light couches. Extremely grateful for his help!

Just had a great shopping experience at Ashley. Cassandra was so helpful. Her knowledge of the furniture was top notch. Thank you, Cassandra!

Franchesco Franco was so helpful!! Will definitely recommend him!

my mom and i went in looking for a bedroom set and Odi was so nice and so helpful! once we had looked around a bit and found what i liked, she was so quick and helpful in assisting us and made the process go by quickly. she even helped us find some things to come back for in the future. when we go back to ashley we will definitely be asking for Odi’s help!

Went by store today and was greeted by Cassandra as I walked in. I advised her what I had found online that I wanted to see in person. She took me straight to the furniture I was looking for and within 20 minutes I was back out the door with my furniture ordered.

I would like to take the time to give Ashley a Very Big Thank You for all of her help and patience. My son and I were in the store July 27th. I knew exactly what I wanted however, I was experiencing such a problem with finding it. We had travelled as far as Birmingham looking for furniture, to no avail. Ashley, was friendly, patient, kind, and knew the products. It felt like family. Ashley made the experience so easy and enjoyable. I phoned her a few times after my purchase regarding the delivery date, and she was just as pleasant on her off day as she was during her work day. It is so very hard to receive good service, it’s as if it is a thing of the past. HOWEVER…Ashley went beyond that, and it is for this very reason that I will shop at Ashley Furniture in Columbus for my future purchases. I must also give Kudos to the young men that delivered our furniture this morning. They were so professional, courteous, and quick. Thank You for such an enjoyable experience.

Very pleasant experience, Franco was a great help and was not overbearing at all, we were able to pick exactly what we wanted on our own time. Thanks!

Had such a great purchasing experience! Boomer was well informed and so hospitable, will be using him again in the future!

Boomer did an excellent job

I recently made a purchase from Mark Gibson at the Ashley store in Columbus, Georgia. He is a wealth of knowledge about Ashley furniture, but what impressed me most is that if he didn’t know something he didn’t just give me any answer. He researched it. I appreciate his honesty and diligence. I left Ashley that day with the assurance that I made the right choice in choosing Ashley and in my purchase because of Mark’s expertise.

Marcus was our salesman. He was perfect! No pressure, answered all questions! Will definitely ask for him when we need something else

I've shopped with Odi for years now and I'm always pleased.

Got my daughter a new dresser and it's great!! Ask for Odi she's great!!

Odi was awesome as always!!

Excellent Customer Service!!! Had an amazing experience here, The manager is was extremely helpful. Definitely coming back

Mark did a fantastic job!

Odi was great, really helped me in finding exactly what I wanted/needed for my apartment! 10/10

Mark was awesome. Ask for Mark

Gerald and husband staff are amazing! They are helpful.and give ideas when needed! Couldn't ask for a better staff! Awesome job Gerald!

Had a great experience with Mark, sat with me while I couldn't make up my mind and worked with me through every scenario. Really appreciated there service here, I highly recommend!

The best furniture buying experience I’ve ever had. I was able to find and buy every thing I needed for my new home.

Five star experience at Ashley Furniture in Columbus, Ga! Suki is an awesome associate and very helpful.

Mark Gibson was very helpful! He walked us through the buying process and answered all of our questions. He even helped us try to search for particular pieces we were envisioning for our home. Would recommend.

Marcus was great help today!

Great help from Marcus today!

Great experience today at Ashley Furniture in Columbus, Ga! I told Odi exactly what I wanted and she had me fixed up and out the door quickly!

Mrs. Suki is the best salesperson!!!

The team at Ashley Furniture were phenomenal. They had great knowledge and saved us money. I highly recommend using Suki.

Mark G. was a HUGE help. Probably the best salesmen I’ve dealt with ever. Very nice.

Great selection and online price matching on Ashley web page. Salesman was friendly and helpful

Stopped in at a couple of different places prior to Ashley’s. As soon as we walked in Franchesco F. introduced himself and helped us with everything we needed. He was extremely personable and made sure that we got all that we needed. Because of him, I will definitely be using Ashley’s for all of my home furnishings in the future. Thank you Franchesco, my wife and I are grateful for you!

My experience at the Ashley store was great! Suki was patient and attentive in helping me bring my vision of my home to life! Thank you so much and I sincerely appreciate your help! Go Noles!

Suky was so helpful helping us choose the furniture for my clients new home.

Suki and Gerald were amazing!

Mark was great! We were in and out and he even entertained our energetic kiddo.

The salesman Marcus was absolutely wonderful. My wife I came in not expecting to purchase but after the experience with this young man we were very pleased with our purchase. Thanks again Marcus!

Odi was very knowledgeable and friendly. Thanks for the assistance with my purchase!

I had an excellent shopping experience with Mr. Gibson. He was fast and efficient. I’ve shopped here before and it’s a nice experience.

Cassandra is the best! She helped us find everything we needed!

Cassandra was fantastic! Very kind, professional, and helpful. We enjoyed our experience so much with her help!

I definitely recommend seeing Odi! She was so helpful and knowledgeable about everything. You wont regret having her help you. I’m sure we will be going back to see her.

Highly recommend Mark Gibson! We really appreciate all of his help!

Suki was the best person to choose for our shopping experience. She helped us around a lot and was so informative and friendly with us.

Mark Gibson was very kind and helpful when picking out living room furniture. I had a lot of questions that he answered patiently!

So long short story, I️ made a purchase and the salesman told me that it would be delivered but they won’t put it together which is fine. Come to find out they won’t deliver my order after stating that they would. I️ spoke with Matthew the Assistant Manager and he still won’t honor what the associate has promised! I️ DO NOT recommend this store! I️ also added a receipt that said “DROPSHIP” which means that they’ll deliver. They were very rude and could not help me in any way

Lots of furniture options for all types of different tastes. Odi was so helpful, she made the experience great. She didn’t rush us and she was patient with all of my indecisiveness!

Marcus was AMAZING!!!!!!! He was so much help with picking out a bedroom set and showed us so many different options! He was so patient! We will always use him for any house purchases in the future!!!

Love this store! Our sales rep Mark Gibson was super helpful and answered all of our questions. Will definitely come back for future purchases.

Odi is the BEST! We drove over 300 miles to find my mother a couch and she found it at Ashley! Customer service is 👍

Ms. Odi was exceptional 👌 She was very accommodating and very knowledgeable. She made our visit an amazing experience.

Mark Gibson is the greatest. He is a no pressure sales person and very knowledgeable with the products that Ashley had in the store. Gave us great discounts off of what we bought. Thank You Mark

I wasn’t paid to write this, nor was I encouraged. Simply put Odreana (Sales Associate) was absolutely the best!!! 10 stars if I could. She answered every question and helped me match furniture for the man cave and living room. I am design challenged but she didn’t mind going above and beyond her duty to assist me in finding pieces that would compliment my space and helping me to avoid unnecessary furniture I wouldn’t need it would clutter the space. She deserves this review.

Marcus is a wonderful salesman!

We ordered a dining room table with chairs. We wanted exactly how the display looked, 2 grey chairs, 2 black chairs. When we received the table and chairs, they gave us 4 grey chairs. We got the table we wanted but are pretty disappointed we didn’t get the chairs we wanted.

I visited Ashley's Furniture here in Columbus, GA. I met Salesman James B. He practically helped me to furnish my house, well he did pick out and furnished my home. I can''t say enough about James. Ashley Furniture should be glad to have him. He really keeps you coming back. A really nice guy. Ask for James. He really is a blessing.

They did not order the couch we wanted but we cannot wait for another. We picked out a powered couch but manual was sent.

Really great people that will work with you

My experience was great with the help and patience of Marcus Jackson. It was greatly appreciated.

Austin was extremely helpful in assisting us with making a decision for a bed package and dining room, great to work with and extremely professional

Great buying experience. Craig was a great salesman!

O was so much help. She went above and beyond to help me with everything I needed. They didn't have the bed I wanted but she showed me the equivalent to what I was looking for. She was very attentive and patient with me because my head was everywhere. I would definitely shop with them again.

Came in looking for mattress and bedroom set and was able to get everything I needed. Look for Marcus.

Odreana @ Ashley’s is an amazing! Professional, Personable and extremely educated on all the Purple products she presented to us. We absolutely will be back.

I was assisted by Craig. He was patient and provided me with great customer service.

Odreana was our sales rep. She was awesome! She was very informative and knowledgeable.

This store in Columbus Georgia is one of the worst stores I have ever been in. The last three purchases that I have made have all been bad. They just delivered another recliner that is terrible. We called with in the three day return policy. But now they want to get the warranty company involved that will add another month or so before anything gets worked out

Excellent!! Odreana

Great service with Craig German.

Cassandra was awesome! Very knowledgeable and friendly!

Suki helped me today and was so patient and informative!!! I would definitely work with her again.

Odreana did a fantastic job educating my his and I on getting the best mattress that suited our needs. When you go to Ashley’s ask for Odreana she was the best.

I am super excited about the level of expertise and care that Craig and Odreana demonstrated to me during my visits at Ashley Furniture. Each of them took time to explain the process from purchase, delivery, and furniture protection. I am grateful for their service.

Craig assisted in every step of the way. Answered all questions and was so helpful every step of the way. He went above and beyond to make my shopping experience enjoyable.

Great experience, Odreana was extremely knowledgeable and had no problems giving us all the information about multiple different items to help us choose between our options.

Odreana assisted me with purchase. She went above and beyond in helping me make choices. She was very helpful and patient in assisting me with my selections and walking me through options for financing. She did a awesome job with making my purchase experience with Ashley easy. Thanks Odreana!!!

$199.00 to deliver a mattress is stupid. We used could pick up what we could at the warehouse and now we can’t. We like Ashley but don’t like the new way they do this. We will think about another store next time that will let us pick up our light stuff. Within 50 miles of the store should be FREE!!

I received what has to be the best customer service from Cassandra and store manager Gerald! I was hesitant to go into the store thinking ordering online would be easier. They made my store experience much more pleasurable by taking the time to explain and patiently answering my questions. These two individuals are the best.

Mark Gibson has provided us with exceptional service. Most remarkably, he was able to help us reach a price that was more than readonable!

My husband and I recently came here to look for a bedroom set. We had a really great experience especially because of our sales guy, Austin! He made the whole process super quick and easy, he was very easy to talk to, understood what we wanted, and catered to our needs (& budget). I would definitely recommend speaking with Austin if you come to look at Ashley Homestore in Columbus! 👍🏼

Zuki was extremely helpful and informative! Would highly recommend this store and the people that work here

Austin Davis was amazing! Helped with picking out everything for my mom’s new apartment! Go see him for all your furniture needs!

Awesome experience, greeted at the door by Odreana. We told her what we were looking for and she took us to that area and was very knowledgeable, professional and Courteous. Introduced us to the manager who was instrumental in giving us a good deal on the furniture we wanted…in and out within a hour, thanks for the service!

Came in mattress shopping and was greeted at the door by Mark. He was very helpful and patient. He was very knowledgeable on the mattresses, got me pillows to get comfy with as well. He helped from start to finish and I walked away feeling like I made the best decision on the mattress I chose.

100% recommend Craig at the columbus location!! he was patient and so helpful! all of my furniture i got is so beautiful and i can’t wait for it to be delivered!

I have always loved Ashley Furniture, and have furnished most of my home with Ashley’s furniture. I recently purchased a new couch and my sales rep was Franko. He greeted us as soon as we entered and spent a lot of time helping me choose the best sectional for my home. I was unsure of what side to put the chaise, and he took the time to map out dimensions of my living room with me and the best configuration with plenty of patience. I valued not only his dedication and expertise to making sure I had the best purchase experience, but also the great information he provided, which helped me choose the best sectional that would fit all of my wants and needs. He also took time talking with my son, while giving me the space to walk independently through the store to look at other options with no pressure (which I personally was happy about, as I’m not a fan of high pressure sales people), although we also looked at several options together. I highly recommend working with Franko. He truly made this experience at Ashley Furniture exceptional! Thank you Franko!

Franco was not only knowledgeable regarding the products, but super professional and very helpful. We purchased several items. The store had a comprehensive selection.

Francchesco Franco was very helpful when we bought our furniture!

Craig at Ashley Furniture was an absolute star! His keen eye and expert guidance led me directly to the perfect finds - a stunning couch and a coffee table, all within my budget. His dedication and knack for understanding customer needs turned my shopping experience into a delightful journey. Highly recommended for anyone in search of quality furnishings at great prices!

Craig German was patient and professional. He saw me wheeling my mom into the store and immediately assisted us into the store as well as assisting upon leaving the store. He is very knowledgeable about the company and he assisted us with purchasing a living room set, side chairs, coffee table/side tables, matching a rug w/fabric of couch. He also assisted in matching table lamps, dining room table and bar stools. Our time at the store was extremely pleasant and we are thankful for the service of Mr. German.

Craig was a wonderful sale Rep. He took his time and explained to me about my warranty policy that I didn't know about. It was a pleasure to have him work with me and my boys today 💜💜💜 Thank you Craig

I highly recommend going in to see Suki. She was wonderful. She worked with us for hours to get us exactly what we wanted and worked her magic to get us a great deal on our furniture too!

Great service very friendly and helpful!! Will be returning for sure.

Go see franko

Franco was extremely helpful. Highly recommended!

I just moved to Georgia and Franco set me up with a great deal on a dresser. He was super nice and recommended some places to eat and visit around town. If anybody is looking for furniture, Franco is the man.

Thanks to Suki at Columbus Park Crossing I was able to find several pieces for my new home. She was so helpful and knowledgeable of everything. Will definitely be purchasing with her again.

Had a great experience today with Suki’s help in Columbus, GA at Columbus Park Crossing. Very knowledgeable and super helpful and has great decorating skills. Thanks Suki!!!

Mark was excellent!

I am very disappointed in the service received. I didn't receive all of my items even though it showed the items were in route. I was put off another week and still didn't have all the items. Beware, because you can't contact the store after purchase. I do not recommend. Do business with those who appreciate you as an asset to their company.

Great job Suki! Very professional, hard working & stayed late to assist us in our sale.

Suki was so great at customer service . She did a great job

Suki was wonderful taking care of all our needs making sure all our wants were met. She was very patient showing around the store. She answered all our questions and made recommendations. We were very pleased with our purchase. We highly recommend her.

Odi was awesome!!! she helped us pick out a couch and dining set. she was so patient and listened to what i wanted. i recommend everyone to go straight to her!!!

Had an absolute pleasant experience with Cassandra. She was very helpful, informative and very knowledgeable of everything that we needed.

Craig was amazing! He was very helpful in guiding me through my first major purchase! Absolutely in love with my couch!! This place is amazing! 10/10 recommend!

Cassandra was amazing and super helpful!

Ms Cassandra Pitts was very helpful when it came to picking out a bedroom set for our guest bedroom. She was very knowledgeable about the inventory & the style we’re looking for. Thank You in Advance

Cassandra was wonderful!!!! Y’all go see her!!

Mark was able to help us make our purchase and was very helpful and patient with us today.

Mark was very helpful and patient with us.

Spoke with Cassandra today for our bedroom set purchases. Grateful for the great service we always receive with Ashley!!!

Love every experience we have had with Ashley! Bought our living room and dining set in 2023 came back to upgrade our bedroom sets with Cassandra today. She is truly an Angel on earth!!!

Thank you Odi for making our shopping experience a BREEZE

We had a great experience and appreciated Josh Carte’ professionalism.

Cassandra was a great help.

Cassandra helped us with our needs.

Cassandra is great. No pressure to buy but was very informative and helpful.

Cassandra was THE BEST salesperson to work with. She is knowledge, kind and absolutely hilarious! Ask for her specifically when you come in.

My husband and I had rhe pleasure of being geeered by Cassandra today, and we are so THANKFUL! She was knlwlesable, efficient, and courteous! Thanks Ms Cassandra

Cassandra was amazing today with my wife and I!!!! America need more CASSANDRA'S!

Ms. Cassandra was very helpful and patient as I tried to decide which furniture I would choose. This was by far the most enjoyable experience, I have ever had making a purchase. If you are in the market for good furniture and a wonderful sales associate, please see Ms. Cassandra.

Cassandra was everything and more! Very attentive and knowledgeable...We will definitely be back! Thanks again, Cassandra 😘

Cassandra has been a joy to work with. She made shopping very easy and has convinced my wife to spend the rest of my money on other furniture. 🤣🤣 Joking but she has satisfied our expectations. We will be back and search for her.

Cassandra was fabulous! Courteous and responsive. Truly appreciated her help.

Cassandra was Awesome!!!

Lord Ms. Cassandra in Columbus bless her soul.I felt like I was talking to a member of my family nothing but the best. Very Very professional. Y’all give this lady her own store she deserves it all.Thank you soooo much Ms. Cassandra we will definitely be back to shop with you only!!

My experience was great Cassandra Pitts was very helpful

Stop what you doing and go see Miss Cassandra she gives the best customer service that I have seen in years

Ms. Cassandra Pitts was absolutely awesome in helping us get a new mattress and chair. We needed a chair and mattress desperately for my husband due to neck problems and she was an absolute God send. Our children said they were going home with her! lol. Thank you Ms. Cassandra! We love ya!

Very pleasant experience. Suki got us taken care of!

Bought furniture at Ashley Columbus, Ga. Go and see Odi Livingston, Sales. She is very attentive to all your needs and will make sure that your furniture experience is all that you need. Thanks again. Odi

Craig was a very good salesman , he gave the estimates we wanted before we made our decision to purchase . He answered all the questions we had.

Mark Gibson is the best. Excellent customer service. Very kind and trustworthy. Thank you Mark for all your help.

Cassandra - great service, very resourceful, knowledgeable, and helpful. Knows her product very well!

Cassandra Pitts was amazing and beyond helpful and knowledgeable of everything, she walked us around and to the time to explain everything that we had questions we had.

Cosandra was great to work with.

I was very pleased with the service at this Ashley furniture store . Suki the sales Lady that helped us while we were there is the best . I will recommend this store to anyone !

Mark Gibson was very professional and a great communicator.

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Suki was wonderful!! So very helpful and patient!!!

Craig German was a pleasure to work with. No pressure , easy going and paid attention to what we liked and didn’t like. Highly informative on purchase options. Couldn’t be more satisfied with our purchase experience. Highly recommend!

Was down in the Ashley Homestore today and Ms Cassandra was so kind and helpful. She was patient, knowledgeable, and very in tune with what we needed. We will be back soon.

I came in today with my mom and an empty apartment. Odi scooped us up and helped us through everything we were looking for. She took the time to look at pictures, use her own experience, and my interest to help us build a great living room and kitchen for my apartment that will translate well when I move. Cannot thank her enough!

Ms. Cassandra is great and is always helpful. We work with Ashley on a regular basis and we are never disappointed. If you are in need of furniture Ashley is the place to go.

Cassandra was knowledgeable and helped me complete the transaction quickly

Good experience with Cassandra today.

Cassandra is very patient, knowledgeable of store products and professional. She made my shopping at Ashley’s a great wnd relaxed experience. My mother had the same experience with her too

Casandra was amazing. She's blessed

Cassandra was amazing an delightful. I'll recommend everyone to her. God has her.

Go see Cassandra at the Columbus, GA location! We’ve used her each time we’ve purchased and she is a blessing!!

Went here just to look around and fell in love with a new bedroom suite. Suki was so helpful with finding everything I needed to make it feel like home. If I need something in the future I will definitely be going to see her!!!

Suki Kim was very kind and helpful when we looked for a couch!

Cassandra is the best and sweetest person ever. She was so helpful with everything and made our decisions easier than anything.

Cassandra was awesome!! Got a great deal with her!

Mr. Franchesco was very friendly and personable. Great customer service. You can tell he cares about helping you find the perfect furniture piece for you!

Absolutely great customer service. I will say if you’re just coming in to look around, don’t come, because you’re guaranteed to walk out with something 😅

Ms. Cassandra made our shopping experience such a delight. I highly recommend her! Thank you, Cassandra!

Cassandra thanks for all your help

Great experience!

Cassandra was a joy to work with and very helpful. We were able to settle on something that we love. Thank you so much!

Ms. Cassandra was so warm and pleasant! She was knowledgeable and gave great advice so that we could make a well-informed decision. 10/10 I highly recommend! ⭐

Great customer service by Franco Chesco today. He offered his assistance from the moment my family and I entered the store and continued to do so until we found what we were looking for. We couldn't have asked for anyone better. Thank you so much for all you do.

Franco was very professional and easy to work with! Wonderful experience!!!

Awesome ...service by Cassandra was incredible...wonderful attitude and patient

Cassandra has been the primary reason we continue to shop here. She is very knowledgeable about the items, is quick, and provides great deals!

Ask for Ms. Cassandra she is a really nice lady . Great customer service .

Casandra is very friendly and helpful.. good customer service. Asking for her everytime!!

Cassandra was delightful, helpful, friendly, caring.....just the best. Ask for Cassandra

Loved my experience today!! Cassandra Pitts is DEFINITELY the one you want to see when coming here. She made the experience quick and easy. She’s very kind and easy to talk to. So approachable, I IMMEDIATELY went to her once I step in. All I did was show her a pic of what I was looking for, and she knew EXACTLY where it was. She’s very patient and informative with all selections I wanted to view, as well with all purchasing options—whether paying cash or financing. If you are blessed enough to catch her, ask for Cassandra!

Cassandra was very nice, helpful and patient

Nice furniture

Cassandra was an amazing salesperson. Was a pleasure doing business with her.

Cassandra was great and a pleasure to work with never felt pressured to buy very knowledgeable

Great experience! Lots of help with picking our living room furniture and pairing our furniture together

Ms Cassandra is simply the best!!

Thank you Mrs. Odreana for all your help and making my purchase a great experience

Went in for a small dining set and found exactly what I was looking for. Suki was absolutely fantastic to work with. She was insightful, friendly and personable. I’m very pleased!! Thank You Suki and Mark. Merry Christmas

Worked with Cassandra and Chris, 5 stars for both! Friendly and knowledgeable, excellent customer service! We’ll be back!

Beautiful store great managers and staff

Always my go to for any furniture or mattress needs! New painting on the interior and exterior gives it a fresh new look as well.

Chris Willum was amazing and helped me find what I needed in my budget quickly. He was friendly and knowledgeable and a great representative of Ashley.

As always, Ms. Cassandra (Columbus, Ga) is the best salesperson ever! We’ve been doing business for years now and she’s the only person I look for whenever I enter the store… you should look for her too!!! Ty, Cassandra!!!!

Ms. Cassandra was GREAT! Very informative and helpful, made the process of buying easy..would highly recommend her for all your furniture needs!

Cassandra was friendly and very nice. Please go see her. She will treat you right.

Went to Ashley Store today and Craig worked with us all morning. He was extremely patient and helpful with us during the process. He was knowledgeable and professional with the products we were interested in, which made the buying experience stress free.

Orleans was great! She was very helpful.

Ashley Furniture always does me right! Marcus Jackson answered all the questions my wife and I had. Now, we have a new king bedroom set coming home. Thank you to Marcus Jackson and everyone at Ashley Furniture!

Had a great experience with furnishing our new apartment recently. Craig was an absolute pleasure and helped us get a great deal on a dining room set that we loved. We will definitely return to him in the future.

Craig helped us score a gorgeous dining room set at the best deal. We are very excited for the new addition to our home. And we certainly appreciate Craig for making it an easy and rewarding exchange. We will be back for sure!

Craig helped my husband and I pick out the perfect mattress and bed. He was patient and took the time to explain the difference in quality to make sure we got what we wanted and needed. Ask for Craig!

Craig did a great job!

No hassle service. We shopped online and went by the store for confirmation.

Josh was excellent an very helpful during a life altering event went above beyond. He makes Ashley Furniture looks good. He is an excellent representative.

Cassandra did a excellent job on finding me a great selections of dressers to choose from. She was very attentive and provided great service the process was stress free. Veronica Walker

Cassandra Pitts is the ABSOLUTE BEST!! I’ve been dealing with her for over 3 years and I can say my family and I receive the best service when we are there.

Love this place! I want to give a big thanks to Mark for all of his help. He is a great guy!

Cassandra my sales associate was beyond helpful, knowledgeable, and passionate about the furniture they offer. She is a talented stylist & a sales rep, and I appreciated her approach and personal attention to my Furnishing needs. She is also extremely personable, knowledgeable and professional, making ours a positive experience. We can't say enough about how she treated us, balancing between being the resource we needed and giving us the space necessary to arrive at a decision. Hold onto her! She is definitely a asset to your store and company! She exudes excellence...

Cassandra was such a great help! Will definitely be shopping more at Ashely’s Furniture all thanks to her!!

Had the best experience with Cassandra. So friendly and helpful!

All of the selections were amazing and priced fairly well. My Fiance and I purchased a dining room set from Josh and will most certainly come back for all future furniture needs.

My salesperson Marcus was excellent! He was very courteous and knowledgeable. The store manager was awesome as well. I had a wonderful experience.

Cassandra is awesome!

Moving to Georgia from NY was a big task and Ms. Cassandra at Ashley made this transition a wonderful experience. She came highly recommended by my dearest friend Kay who has done business with her for many years. Cassandra was professional, knowledgeable, kind, and patient. If you are looking for peaceful experience full of joy then come find Cassandra at Ashley!!!! The rest of the staff were also very warm and friendly. The store is clean and has a nice set up. Great location.

Cassandra did an amazing job. It was quick and easy to purchase all the things I needed and it's wad all well priced. I am very thankful for her help

Cassandra Ashley Columbus is Awesom!! Ask for her if in town!!!

Cassandra and OD did an excellent job ! Their customer service was outstanding!!!

Easy process, Cassandra was a big help

My husband and I went to Ashley furniture looking for a sectional and we were greeted by Franchesco. He was extremely kind and patient with us as we looked at different sectionals. In no way did we feel rushed by him. If anything, we felt as if we were just talking to a friend the entire time. He answered all our questions and really wanted us to find something that we loved, in our own time. We eventually veered off to look at dinning tables which he helped us rearranged different color chairs to see which one we liked better and sat with us to see how it would feel if we were sitting with friends. He truly cared and he was very attentive. We are so happy that we purchased the sectional that we found and we definitely recommend him!

Cassandra Pitts....Thank you for your excellent customer service 👏

Cassandra Pitts was great it was a pleasure doing business with her

Cassandra was so helpful it was a pleasure doing business with her I would recommend her to my friends

Cassandra was a wonderful sales associate. She helped me find exactly what I was looking for and we were able to stay in my price range. I will definitely be back!

Ms. Cassandra was very kind and knowledgeable, offering various options to fit our needs and budget.

Cassandra was great and provided a lot of information.

Cassandra was so helpful and professional! I wasn’t in the store long and we found what i wanted within 5 mins

Franco was very professional and very understanding to what I needed. He even ensured I got great deals on what I wanted to purchase and I'm greatly satisfied with what I bought along with his awesome service and expertise.

Very helpful and informative

Cassandra

Suki Kim was fantastic and assisted in streamlining finding a great sofa set for my home. Friendly, sweet, and amazing to work with. I would recommend asking for her if you need any help with finding anything!

Cassandra was amazing helping us pick the perfect furniture for our new home. She went above and beyond all of our expectations. We will be coming back to see her in the future.

I had the most wonderful experience with Ms. Suki. The attention to my needs and my expectations were met, above and beyond any service I have received from other merchants. Thank you Ashley Furniture, and a very special thank you to Ms. Suki.

best customer service i’ve had!!!

Cassandra was the absolute best! Helped us find exactly what we were looking for!! Thanks you Cassandra!

I recently purchased a sofa and love seat from here for my new home and my shopping experience was great! The excellent person assisting me was Mrs. Cassandra Pitts. This was my first time in Ashley's and she greeted me with a polite and loving energy that made me feel welcomed. I was comfortable and at ease with walking around the showroom with her. She assisted me with my wants and needs and directed me to a set of furniture that suited what I wanted and a good value.

Craig German was awesome to work with! He was well informed and patient. Very pleased and will return.

Love this store and love everyone that works there! Brandon has always been super helpful. I never feel pressured and always find the perfect furniture for my home. This is definitely our families go to place to furnish our home!

Very professional sales person.

I have to be honest, I was hesitant about buying from Ashley after the last experience I had. Franco was the best though, he was the whole reason I even made my purchase! I’m going to love my new couch!

Wow! Best experience I’ve had in a furniture store. We had help from Franco and he was the best.

Franco was amazing! He went above and beyond to provide the best customer service!

Ms.Pitts was absolutely wonderful! She was very patient and helped find us the perfect couch for our family. We can’t wait to come back for the next addition to our home. Thank you Ms.Pitts!

I just wanted to share about the wonderful customer service we received at the Ashley Furniture store in Columbus Georgia. Our sales representative is Casandra and she was awesome. From the time we walked in we were greeted with a warm smile . We purchased furniture with her two years ago and we knew we wanted to do business with her again. We will definitely refer her to our family and friends. If you are reading this and are interested in furniture she can definitely help you she has your best interest at heart.

W had the pleasure of working with Ashley Wilson today at the Columbus, GA location. She made our shopping experience so pleasant. She was attentive to our needs, professional and treated with kindness like we were long time friends. We will be back for more purchases from her in the future.

Ms. Cassandra was that best, she knew her stuff.

I appreciate the professionalism that Josh C. displayed. He would definitely be the sales guy to go to. Again Thanks

Very nice experience! Craig was very helpful!

Cassandra has been helping us since we retired furnish our home since 2017..best person in sales in Columbus,ga

Odie was our sales person. She know the products and answered all of our questions. Great customer service and not pushy at all.

Mrs. Cassandra at the Columbus, GA location is awesome. She takes her time and she patient and helpful. This was my second time purchasing with her. Thanks Mrs. Cassandra for all you do.

Cassandra was so friendly, and professional. She made is so easy to pop in and get exactly what we wanted.

Cassandra was very nice, helped us trough the whole process with a very good manner and details and information about what we were looking for, thank you ma’am and god bless you.

Great experience with Suki and Odi! Found the couch we wanted. Thank you!

We had an excellent shopping experience with Odreana Livingston! She was very approachable, helpful, and pleasant to talk to. We will definitely shop here again!

Ms Cassandra was most helpful I am very patient with the elderly person

Franco was very helpful in purchasing.

Ms. Cassandra was very helpful and super sweet during our bedroom set buying process. She walked us through the whole process, giving us discounts when possible and we recommend her!

Outstanding service with Mark at the Columbus Ashley location! Great quality furniture, great price and very knowledgable, helpful salesman who went above and beyond expectations! Highly recommend the store and Mark!

Great experience

Craig German hooked me up with a great deal for my new king sized bed and mattress. He was very courteous and helpful picking out everything we needed. 100% recommend coming by and seeing him for anything you need!

Excellent store to buy furniture. Great staff.

Craig German gave us Excellent Customer Service today My Favorite Store and Sale Person!!! David And Tera Gordon

Cassandra was awesome and very helpful to me. Thank you for your service 🙏

Ordered recliner and sectional was given delivery date. They only delivered recliner. Called about sectional they couldn’t give any date. Ordered in July suppose to be delivered august 19th was not. They said earliest October. I finally canceled because I needed a sectional. Called about $399.99 delivery fee to be reduced they said no. After arguing many times they offered $100 refund. $299.99 for recliner delivery when it was there fault I had to cancel is wrong. Terrible customer service!

Salesman Mr.Franco was very knowledgeable about the business process of the company furniture sales. Very helpful

If you go to Ashley furniture in columbus ga , ask for Kasandra , she really take care of us and understood what we needed and more than beyond, I wish all employees be like her , make me feel as a family and show us all inventory with patient, professional and very acknowledged of everything, it is our third time that we come back to Ashley furniture, quality and great experience. I give five starts to Kasandra and thank you again for all you do and made our family so happy with our new furniture 🤗

Worked with Ashley and she was so patient and knowledgeable. She listened to my needs and got me exactly what i needed. Thank you so much!

Absolute great experience. Mr Franco was wonderful and would recommend anyone to ask for him!

Franco is great for the job very helpful!

This place is awesome, ask for Franco. He is very professional and he’ll get you your looking for.

I love this location! Franco is amazing and always provides excellent customer service. The quality and variety of the furniture makes this a perfect location for finding the perfect pieces for my home.

Fantastic customer service by Mr. Franco!

Franco was our sales person and he answered all my grandmother questions and was very knowledgeable. He had great patience and attitude even during a mind change. He was simply awesome with best customer sevice.

Cassandra was amazing. She introduced herself, told us about the specials and allowed us to browse the store without consistently hovering over us. But she was close enough and easy to find for questions. I loved that because the last thing I want is for a sales rep to be over my shoulder the whole time while I’m trying to shop.

Once Again, Mr. Craig German, provided excellent customer service. Returned to the store to purchase two more items and he was so very helpful. Thank you so much!

Mr.Craig German provided fantastic customer service. He was so very patient and so very helpful when I was so indecisive. I will Definitely be back for more purchases.

Cassandra was awesome and we got all the furniture at a great price

I purchased several pieces of furniture from the Columbus, GA Ashley store on 8/5/23. I received the warmest greeting at the entrance from Odreana Livingston. She made my shopping experience easy and fun. Her knowledge of the inventory was impeccable and she wasn’t a pushy salesperson. She was very personable and customer friendly. If you are ever in the Columbus, GA Ashley store, ask for Odreana, she’s the best! I found the furniture prices at Ashley to be much more affordable than other furniture stores in that area.

Franchesco was awesome as soon as we walked in he helped us and answered all our questions. Asked us what we needed we told him and he took us to the right products. He knows his stuff.

Mark was very helpful and professional and friendly

I have always had good experience here. Yes, I acknowledge it is a bit pricier than some places, just like I know what happens when you try another store. You definitely get what you pay for. James B. was an excellent salesman. Yes, he tried to sell more, but was never pushy and listened when I said no. He was great. I will definitely go back to him when I know what else I need.

Suki was very helpful to us!

Great store! Odi was very helpful! She listened to what we needed and wanted and helped us to get just the right chair and bookcase.She did a great job of explaning the delivery process and the stores policies. She was so nice. I really appreciate a store that has friendly people working there. So much better than buying on line and having to put it together yourself. Better prices and quality too!

Great service! Suki was super helpful and resourceful. Will return next time we look to upgrade our home furniture

My experience with Craig was awesome. He is very patient with a undecided person like me and help made my buying experience easy! The store is nice clean and very organized

Loved the shopping experience with Odi. She was very helpful, had her listening ears on and helped us look at the furniture that best fits our need. She even helped us get the best price for the furniture we purchased. Very patient and very helpful, she was absolutely professional during our course of seeing the furnitures, finalizing them And completing the purchase process. 100%I will be coming back to Ashley and will ask for Odi Livingston.

Cassandra was our salesperson and she is awesome!! Very knowledgeable, great personality.

Mrs Cassandra Pitts is the best around! Hands down! Helped me get exactly what we wanted and fast. War Eagle!

Franco was extremely knowledgeable and fun to work with finding our living room sectional! The Rawcliffe was the perfect fit, depth, material, and color wise. I couldn’t have asked for a better salesperson.

franco was so helpful!!👍

Cassandra Pitts is an excellent salesperson who's loves the lord. She's very knowledgeable when it comes down to ANYTHING in Ashley Furniture. We will be definitely shopping with her again!!!

Ms. Cassandra Pitts is an excellent salesperson who loves the lord. She is very knowledgeable when it comes down to ANYTHING dealing with Ashley Furniture. GO SHOP WITH HER. You will not be disappointed because we will definitely shop with her again.

Great experience working with Cassandra Pitts at Ashley today she went above and beyond to make sure that we got exactly what we wanted. Ashley is a great place for your furniture needs.

Cassandra was amazing!!!!!

Marcus was very helpful and displayed the utmost custom service.. My family was very comfortable working with him!!

Cassandra was awesome. Provided excellent customer service and really took the time needed to satisfy our needs. She went the extra mile!

Great shopping experience. Thanks Cassandra Pitts for providing us with excellent customer service. Her kindness and genuine interest really made a difference in our decision to make our purchase. Ask for Cassandra Pitts😊

Cassandra was very professional, knowledgeable and patient with us the entire time. We could not have had a better salesperson and enjoyed all of the demonstrations that she gave us. Thank you Ms Cassandra and when we need any other home furnishings you will definitely be requested. Ashley Furniture you found a good one. Thank you

Cassandra excellent sales and service professional all the way through. 👍🏿👍🏿👍🏿

Cassandra she is WONDERFUL! VERY VERY HELPFUL!

Marcus was extremely helpful and accommodating. We've been customers of this Ashley furniture for over a decade and have never had a bad experience.

I had a great experience with my furniture purchase in Columbus, GA. Craig was knowledgeable and helpful. There was a couple issues with delivery and I will be going to the store in the morning, but overall I am extremely satisfied with my purchase.

Cassandra was such a blessing and so helpful when we were searching for our perfect livingroom set

Cassandra is wonderful to work with!

Cassandra was the delightful staff member who helped my husband and I yesterday in purchasing a dining room set. She gave us time to view the items on display but was close at hand to answer any and all questions we had. Her courteously, professional and personable manner was such that I intend to request her help again on our next visit!

Mrs. Suki is well representing Ashley Furniture Store with the highest professional to my family. Mrs Suki aided us with the exchange of a new mattress. If I could give her 10 stars I would. Best employee of Ashley Furniture Store in Columbus, Ga.

Mark Gibson was very helpful, not pushy and very informative. We will be passing along his cards for sure!!

Be sure to ask for Franco!

I have been here a few times and I have to say, Franchesco Franco has helped me every single time. Any questions that I have he answers them and he has helped me pick out almost everything in my apartment! 10/10 if you need help with anything find Mr. Franchesco Franko, he is down right amazing!

A huge thank you to Mr. Franco for making this experience stress free and easy. Mr. Franco was super knowledgeable, very professional, and friendly. There are so many different options to choose from. Mr. Franco worked with us until we found exactly what we wanted and made sure we were 100% happy. I'd recommend Ashley to everyone. We will definitely be back to purchase more furniture. If you want an amazing experience with buying the right furniture, go see Mr. Franco at Ashley. Thank you again, Mr. Franco.

I recently came in with my grandmother and shopped around for a bed. We received very good assistance from Franco. He was very kind and patient. I will ask for him next time I go furniture shopping.

Franco was awesome!!! Very knowledgeable and went out of his way to help me and me wife. Definitely will be returning in the future!!

Mark was wonderful in our search for new living room furniture and a mattress! He answered all our questions, was never pushy, and helped ensure the best deals! Highly recommend Ashley furniture for your needs and make sure you go in and ask for Mark!

They have an amazing selection for the creative mind and the sale associate, Suki Kim, is really sweet and can help you choose furniture that is more to your liking and budget.

So happy with my new purchases!! Franco was the absolute BEST!! Patient, knowledgeable, and friendly. Go see him for all of your furniture needs!

Definitely go see Franchesco Franco. He was very helpful in my findings. He’s amazing!!!!

Odreana was extremely helpful in picking out our new sofa, and called to provide us with an update on our delivery as well. She is an excellent sales professional there and cares about her customers. The delivery men were very friendly and did an awesome Job setting up the couch. Overall highly recommend!

I will never, ever do business with Ashley again. After a year and several visits by technicians our beds are still lopsided. And the bed step broken by incorrect installation. Buyer beware, this place will sell it to you, but you are on your own after that…

Mr. Franco was very helpful and knew a lot about the furniture. He also helped with finances.

My family and I came in and had a wonderful experience. Our sales person was Franchesco Franco. He was knowledgeable about the products and helped us through the finance process. We will definitely be back for our furniture needs.

Franchesco is one of the best person to talk to if you need help looking for something and he's such a good employee in my opinion

Mr. Franco gave me a great experience and after that interaction he probably could’ve convinced me to buy the whole store.

Suki was awesome! She was super fast and can hook you up with amazing deals and discounts!

My salesperson Craig German was amazingly knowledgeable and patient! I highly recommend him!

Marcus Jackson was a good and kind sales assistant. He was engaging and efficient. Thanks

Ashley Furniture HomeStore 6499 Whittlesey Blvd Columbus, GA 31901

Y’all need to go and ask for Tiffiany she only works Thursday through Saturday but trust and believe you will want to catch her on her days because she was so very helpful and kind . The amount of information she provided and the honesty I appreciate it so much because so many salespeople just want to try and sake absolutely anything without giving their honest opinions but not with Mrs Tiffiany she pushed us towards things that would last and weren’t just for looks . Go ask for Tiffiany she will not let you down

Tiffany Klukas was an absolutely amazing help in navigating my interior design. She definitely made it a fun, memorable experience in making my house a home for me.

Today at ashley’s furniture Odi helped me and my find the perfect couch , tv stand , and bookshelf for such great prices. Thank you Odi definitely will be back again !!

Odi was awesome. She met my needs and set me up with a new sectional that I absolutely love!!

Mark Gibson was very helpful with helping my family and I decide on our living room suite. He was very patient helping us with our decision. Excellent service all around! We will be asking for his help in the future. -The Ingersolls

Craig G. was great to work with!

My salesperson was Odi! She was really sweet and helpful! She made the process really easy and simple! Very friendly!

They be nice n stuff in der!

Mark was a true professional.

Marcus was such a pleasure to work with. He made the entire buying process seamless and simple. When you go into the store, please ask for Marcus! Oh and Brandon was AWEsome!!! My new favorite store to visit in Columbus.

This stores customer service is strong just like the sales manager’s calves! I will continue to be a repeat customer of this location!

Best furniture store I have been too!! Brandon Walker is one of the best Salespeople I have ever encountered!!!!

Great experience and great staff to work with..

Marcus Jackson did a FANTASTIC job helping us find what we were looking for. Very attentive to our exact requirements and went above and beyond to help.

I purchase Furniture from Ashley 4/29/23 total $3600.00. They sold me a Guardian Protection Plan that I didn"t want. I called to cancel it and no one will cancel the plan or refund me. Guardian keep telling me that Its not in there system. Ashley keep telling me to contact Guardian to cancel. I will never buy from this company again because the protection plan is trash. I use them before and they keep your money and doesn't fix anything. I have asked for the home office from both of these companies,but n either one of them has an home office to contact straight bs!

You guy know what, 3 word : Professional, Good-sale-er, good quality. I recommend Cassandra, she very kind and she is master of getting you guy a best deal for everything. Try to help everyone get a thing kn store with perfect price.

Cassandra was a very warm person with a very loving uplifting spirt. We came in 30 mins before closing and she stayed well past closing time just to help us without rushing. I will differently reach out to her for future purchases! Thanks Cassandra you’re a great asset for Ashley. I’m a VERY grateful customer…Angela Coppock

Cassandra made my shopping experience great. She was attentive and very kind. Thank you Cassandra

Cassandra was extremely helpful and very patient with me as I made the best decision. Every customer should ask for her assistance and beautiful smile!

Cassandra was fantastic!! Make sure you ask for her!!

Mrs. Cassandra has the most outgoing and positive energy. She is very knowledgeable with all the furniture options and customizations. She answered all questions accordingly and with precision. I would recommend Mrs. Cassandra to anyone interested in buying furniture from Ashley's. My overall experience was very satisfying!

Cassandra is absolutely the BEST! I’ll definitely buy from her any day of the week. So kind hearted and knowledgeable. She made this experience a breeze.

casandra was great … took care of all our needs

Ms. Cassandra assisted me and my wife to pick the right mattress. Great prices and awesome help from this lady. If you need any help come see her. No preasure at all.

Ms. Cassandra was my angel. She helped my with a purchase of a most needed new power recliner. Great price and great attendance, and best of all no pressure!!!!! Come and see her!!!!!

Odi at our Columbus store is awesome! Just made our second furniture purchase with her. She is extremely helpful, knowledgeable and just a pleasure to work with too. Thanks Odi!!

Ms. Cassandra was a great help in the purchase of our new sofa! She was very helpful and has a great personality! Highly recommend seeing her for any of your furniture needs!

Cassandra was a GREAT help! Thank you

Cassandra was great! Very helpful.

Ms Cassandra Was an excellent saleswoman. She provided 5 star service and made the process seemless

Cassandra helped my fiancé and I find a nice affordable living room set. She was very nice.

Cassandra was amazing!!! She walked us through the entire process and answered every question!! We had truly outstanding customer service!!!

Cassandra wonderful help finding my new sofa sleeper and dining table!!

Cassandra so sweet and professional made my day! Thank you!!!!!

Very disappointed with my store brand mattress. After only 5 weeks of sleeping on it, I noticed that there was already a dip, near the upper area of the mattress. When I went back to let them know, I was told that it was due to me not having purchased the boxspring for it or it could possibly be a defect. Really? These people are frauds when it comes to honoring their warranty. They will make you jump through all kinds of hoops just to prove to them that their mattress that you, the customer, who has to lay on every night is uncomfortable and is not of quality, but most importantly is defected. If you are not willing to pay $3,500 and up, on just a mattres alone, do not purchase with any expectation of comfort.

Cassandra did a wonderful job finding the perfect fit for us highly recommend her for all your furniture needs

We went to buy a new couch for the family about a week ago. We were immediately greeted by Odi. She had a friendly smile and asked what we were looking for. We described the type of couch we were looking for. She was not pushy she let us explore the whole store but stayed with us to provide information about couches we showed interest in. It was very beautiful how she did it, I never felt overwhelmed by a sales person hovering but the moment I had a question there she was. Once we found a couch we like she gave us a great deal and made the buying process very quick. About a week later she te Ted to check in and see how everything was and to make sure we had heard from the delivery people. Even after sale was done she went out of her way to make sure we were taken care of. If you need furniture go see odi at Ashley's furniture

Cassandra and Matt were great. Really worked hard for me. Will be back! Made buying fun!

Wonderful salespeople, very helpful enjoyed my visit with Matt and Cassandra

Mrs. Cassandra Pitts was such a blessing today. We walked in with an idea of what we wanted, and she went above and beyond and blessed us as we move into our new home soon. Go see Cassandra for all your home needs. She'll bless you over and beyond what you've experienced anywhere else.

Cassandra Pitts was great helping us get what we wanted.

Our sales lady, Cassandra is a very special person. Enjoyed walking and talking with her as we made our selections, and every thing went well.

Ms. Cassandra is absolutely fabulous! Please ask for her you won't be disappointed. My wife and I have been loyal customers for the past five years and she has exceeded our expectations every time!

Cassandra is awesome! She's been providing amazing service to us for 5 years. We only work with her!

Ms Cassandra P. is down to earth and very knowledgeable. She makes you feel very comfortable. She is an asset to your store!!

Cassandra was very patient and knowledgeable. She helped outfit my sister's home office!

Oni the sales person was fabulous didn't push us or follow us around the store. We recommend Oni and Ashleys.

We weren’t sure exactly what we needed for the space, but Casandra took care of us and helped us find our perfect piece! Couldn’t be more pleased with our experience.

Cassandra. Best sales personnel in Columbus Georgia will always shop here.

I definitely recommend this store. Odi Livingston was such an incredible help with finding the perfect piece for my space. Even with such a large selection, she was very knowledgeable about what specifically would work both with size and aesthetics.

Ms. Cassandra is truly heaven sent. She took her time with me and reassured me that anything is possible. Thank you so much!

Cassandra took excellent care of my family and I. She was considerate and answered all questions and gave great advice!

Big thanks to Cassandra! She immediately made us feel welcomed but then allowed us to look around on our own. When we were ready, she answered all our questions with knowledge & enthusiasm. Then she finalized our purchase of a sofa & loveseat. We enjoyed our time with her and felt like we were blessed with a new friend.

There is a wonderful young lady at Ashley store by the name of Cassandra that assisted me in getting new furniture for my home , she also blessed me in the process. Thank God for such an amazing person. Shirley Law

We had a great experience shopping for a living suit with Odi she is smart and fun and a pleasure to have worked with on this purchase

Cassandra sold us out bed and now furniture for my daughter! She is so nice and she is the reason we keep coming back! We will be back to see her again 😃

Cassandra was so wonderful and helpful with everything!

Cassandra was incredible, thank you for everything!

We came to get a bunk bed for our boys and Cassandra helped us. She helped us stay in our budget and made the process easy and fast.

Cassandra gave us great service!

Cassandra was great friendly and professional.

Ask for Cassandra when you walk in and if she’s busy, wait, it’ll be worth it! She knew the store like the back of her hand, was informative, helpful, kind and present without being pushy. Would give a higher rating if possible. Thanks Cassandra :)

Suki was FABULOUS! Not pushy, just helpful. I chose what we were going to get and she and I sat on it and talked until my husband realized I was right😂 On delivery day, I had oral surgery that morning and ran home as fast as I could but missed the delivery guys. They did something unheard of... They CAME BACK and delivered my beautiful furniture that same day!! Even Sam likes it! Thank you Ashley💖

Cassandra is our salesperson of the year. We recently purchased living room furniture. When we found ourselves in need of a bedroom upgrade, we went directly back to her. Her honesty, kindness, expertise in knowledge, and humble spirit makes her salesmanship supreme in nature. We absolutely love her. She is our go to person for any furniture need.

Outstanding customer service and very knowledgeable staff. Professional work ethic and happiness with a smile.

Cassandra, provided us with the best experience. Super easy and no pressure. She just let us do our thing and went above and beyond for us.

Cassandra was great!!! Wonderful experience!!! Can’t wait for my furniture to be delivered!!!

The best place for furniture needs. Military discount, shipping, and knowledgeable sales personnel.

Cassandra Pitts sold a bed to me without letting me know that a vital piece needed to be bought to support the bed. I honestly think she did that on purpose because I didn’t want to buy the bed that was 4k. So it gets delivered, and we can’t sleep on it because it needs a slat. I don’t know much about anything because this is my first time buying a bed with a frame etc. I called Ashley for help and the phone keeps hanging up from the important person that was supposed to be able to help me. Finally reach someone and they say I need a box spring. I knew that’s not what was needed. Now the bed is high up the ceiling and I still can’t sleep on it for fear I’m gonna fall. DO NOT BUY FROM ASHLEY.. they are overpriced and it’s only about the sale. It’s not about the customer at all.

We used Cassandra at Ashley furniture and she was the absolute best! I highly recommend her. She’s been so helpful for us!

Suki was incredibly helpful and was able to get us a great deal on our sofa set!

Recently went to this location to browse and while I was there I met one of the staff members named Odi! She’s amazing, has good conversation, and very friendly. I totally recommend her for sure; Odi had helped browse according to my interests as well as secure my payment on a bed set.

Very friendly and great service! Thank you ashley!

Mrs. Tiffany was very helpful towards my husband and I, she helped us find the perfect set for our home while also giving us a great deal. Super friendly and insightful, we’d love to come back and shop with her again.

Cassandra and Brandon the manager was wonderful, very helpful and great customer service.

Cassandra took excellent care of us today. I felt like family before I left. It is very nice to find someone who loves their job

nightmare wait times for furniture

Cassandra is a very qualified saleswoman. She helped us find exactly what we needed

Cassandra is absolutely amazing! Very helpful. Communicates well. DEF recommend her!

My sales associate was very helpful and polite. Odreana made sure that I found everything needed for my son's bedroom. If I need anymore furniture Ashley Home Store will definitely be the place. 10 out of 10 for Odreana.

Had the best shopping experience with the help of Suki Kim! She was very knowledgeable and made the process easy for my fiancé and I. Definitely will be coming back for more furniture in the future.

I had a wonderful experience at this location. Marcus was very patient and accommodating. He was also able to locate a piece of furniture that I had been searching endlessly for. I highly recommend giving this store a visit. The manger Matt was also very accommodating and hands on.

Great experience….excellent service! Mark, sale consultant, was very knowledgeable about Ashley products. He was quite helpful without being overbearing! We enjoyed the experience.

EXCELLENT & FRIENDLY CUSTOMER SERVICE WITH AWESOME PRICES! THANK YOU CASSANDRA FOR HELPING ME DECORATE MY HOME WITH EXPERT DECORATING IDEAS!! THIS PRICESS WILL CONTINUE!

My sales associate Tiffany was such a great help... She has some the best customer service I've ever seen! Overall she's a great sales associate to have!

My sales associate Tiffany was such a great help… She has some of the best customer service I’ve ever seen! Overall she’s a great sales associate to have!

Worked with Cassandra on getting a new sectional and she was absolutely amazing. Cant wait to shop with her again

Cassandra was very helpful

I love Ms. Cassandra. She provided quick and easy help!!!

Cassandra was awesome!!

I just wanted to say Matt and Marcus made my experience very special. They did amazing job with me getting my bedroom set done.

My husband and I had a great experience with OD today while picking out and purchasing furniture. She was able to give suggestions after finding out what we were looking for. She made sure she was attentive to us and explained the details of everything thoroughly. Go see her, you will be pleased!!

Cassandra Pitts has great customer service and is very knowledgeable about the product. She provided a great experience from beginning to the end.

My husband and I can to the Columbus Ashley store and we were greeted by Mr. Craig German. We were looking for a mattress. Craig is a very experienced and helpful sale associate. He educated us, answered all our questions and provided an overall great experience. Craig’s time and assistance made our purchase easy and seamless. We will definitely be returning to the Columbus Ashley store for our future furniture needs.

Cassandra was AMAZING and was able to help me find the PERFECT desk for my mom! She was incredibly knowledgeable about every desk available, took the time to make sure I was happy with my purchase, and will definitely be who I look for next time I am in the store.

Cassandra possesses exemplary customer service skills. She is attentive and ensures the customers needs are met. I will refer her to family and friends. She is a five STAR young lady.!

Cassandra was such an amazing help, definitely recommend her.

Cassandra was my sales associate. She was excellent. She was knowledgeable. Professional and made me feel special. I gave her 5 stars and will tell others to visit Ashley and look for her for assistance.

Mr. Franchesco Franco by far the best sales representative I've ever worked with. If your going to shop at Ashley make sure you ask for him! I would recommend him to anyone!

Great store selection, with a great sales staff. I highly recommend!

I went to Ashley’s in need of a new bed set and Monroe helped me find exactly what I was looking for. I ended up getting both the bed, mattress, and matching dresser. I was Very pleased with my experience and would recommend anyone to work with Monroe

I visited this store recently and had a great experience. The associate was very professional and would definitely recommend Ashley’s for your furniture.

Great experience when I came in. The Associate was very knowledgeable and gave excellent suggestions.

Great service and selection. Hunter will help you furnish any room you have in mind!

My husband and I walked in looking for a new sofa set. This is our second time purchasing a couch set. We wanted a change in colors for our home and Ashley furniture store never disappoints. Craig was really approachable and friendly from the start. He was great with explaining all the different possibilities when it came to the different sets. He was very patient giving us space to browse and talk about our options as well. When we chose the sofa set we wanted, he mentioned it also came with an ottoman which was not shown on the floor. I am glad he made sure to inform us because it made our purchase much more worth it!

Suki was so great helping me. I found through her advice the perfect furniture for my house. I would definitely ask for her again in the future.

Cassandra was a wonderful sales associate who helped us find what we were looking for. Never felt rushed or pressed, and she took lots of interest in getting to know us. Highly recommend her if your looking to make a purchase :)

Cassandra was great! Not pushy at all and saved me a ton of money. Highly recommend

We went in just to get an idea of what was around these days. Tiffany Enfinger greeted us when we walked in the door and was super friendly. Not pushy at all. She followed us around and answered a million questions and I bet she walked the whole showroom floor 20 times for us. She listened to what we thought we wanted and she was wonderful at helping us put a whole room together that looked great! She has a great eye for design. She was brilliant, not push, personable, and just nice! We’re so grateful for her. We will leave a review on the furniture once it arrives. Angie & Gary

Ms.Suki was a great sales person. She explained in depth store agreements, terms, and was knowledgeable about the store inventory. I appreciated her services.

Ms.Suki was so helpful in helping me get what I want. Very professional and patient!

Great service! Suki helped me with the purchase of my new bed set. Highly Recommend!

Love coming here I worked with Suki she helped my husband and I find a bed set in our price range! Definitely coming back!

Excellent service

I typically avoid big name commercial furniture stores, however we made an exception today and stopped in to pick up a couple pieces of furniture we had been searching for for months and seen on the website. MONROE was absolutely fantastic at assisting us with finding those pieces of furniture and ensuring that we got the best price possible. He was personable and professional at all times and made sure that he respected our time and pocketbook. Definitely changed my opinion of big name commercial stores. I recommend this location and specifically Monroe for any of your furniture needs.

Ashley furniture in Columbus, Ga. Has the best service. From the greater at the front to the staff behind the counter. Friendly, knowledgeable, and helpful. I especially want to give my sales lady a big 5 stars. Cassandra was super from start to finish and has the most wonderful spirit. Call ahead to see if she is there, you will be glad you did.

I am pleased with their product.have bought several items from them.the quality is excellent.built to last.

My family and I came in looking for new living room furniture. I described what kind of material I liked and didn't like and Tiffany showed us the perfect set for us! She was very knowledgeable and showed us various sets, but we went back to the first one she showed us. We also needed a new mattress and she showed us several different types, but again, we went to the first one she showed us. We are very happy with our purchases and with Tiffany! We will definitely be back when we need more additions to our home. THANK YOU, TIFFANY!

Cassandra is an excellent sales associate. She recommended several options to assist with furnishing my rental property. She alone makes it worth the trip to Ashley.

So kind and helpful!

Cassandra

Great experience here today Odreana was very helpful and demonstrate excellent customer service she was very detailed my dad found my mom the perfect recliner with her assistance

Tiffany and Brandon are the best go see them I sold my bedroom furniture this morning and they have me a good deal with some new furniture this afternoon!!!! Tiffany seemed to be someone I had known for a long time and I met her today!

Excellent customer service with Tiffany Enfinger ♥️ Although I live in Alabama, this will be my store from now on.

Customer service was excellent

Ashley’s furniture selection is very stylish, durable and economical.

Great experience the lady was outstanding thank you Cassandra. You really met our needs.

Cassandra was great ! Highly recommended!

Cassandra is awesome.

Cassandra was very helpful and such a blessing!! I will definitely be back!

Cassandra Pitts was great to work with when I was trying to find a new bed. She is very patient and she goes the extra mile to get you the best deal possible.

We came in to get smart beds for my parents and we were greeted by Cassandra Pitts she was not only friendly but so helpful w everything we were looking for.. helped explain everything and looked any discounts that we can use.. very helpful very friendly.. very greatful and thankful for her help.. great experience 😊🙏

Cassandra was amazing today! We came in to look at the adjustable beds….walked out with a new bed AND a new friend!!! Her personality, along with her knowledge of the products we needed matched the beautiful day outside! We appreciated her today!!

I had an outstanding experience with James. He was extremely helpful and helped me pick out the perfect table!

First time buying furniture, customer service was great and staff very friendly! Franchesco Franco was the sales man and he was great as well! The reason I am leaving 2 stars is because they snuck in a 180 dollar 5 year protection plan on the couch! Got home and looked at the receipt and went back the next day to see if it could be taken off and I could get a refund and they explained that the price of the couch would go up without the protection plan. Just wish that was stated upfront before I paid , getting married in 6 months and that money could have been used elsewhere.

Franchesco Franco was absolutely phenomenal! He got us an awesome deal on a new dining table set, he made it a quick and easy process! Highly recommend asking for him!

If you need anything, Cassandra is the person to go to! Super sweet and will look out for you! She truly blessed my family today! So grateful!

I have had the pleasure of having Tiffany as my salesperson on multiple occasions. She is not only a breath of fresh air with her contagious smile, she is also very helpful and even a problem solver. Thank you so much Tiffany and I will return!

Hunter was amazing! Thanks again.

Cassandra was a great help!

Went to Ashley today shopping for a couch recliner and Consltant Monroe Davis went to great lengths in finding us the couch , Accent chair, and numerous pictures that my wife wanted. Thank you, Monroe

Cassandra helped us today, very professional and friendly!

Cassandra was a huge help! We appreciated her patience and the time she spent with us. Give that girl a raise!!!

Tiffany Enfinger is absolutely amazing! She was great at fighting for our business and wasn't pushy at all! She definitely cares about her customers and provided A+ customer care! Not only was she very knowledgeable but made the entire process as smooth as possible! We will be back to see Tiffany for our future purchases!! Thank you from Leah and Michael!!

Tiffany was great,she help me out alot

Tiffany was great, wonderful such pleasure to work .

Cassandra did a great job.

Cassandra did a great job.

If you go to Ashley Furniture in Columbus, Ga. Make sure you ask for Cassandra, she was polite, patient and had my best interest at heart. Thanks again Cassandra she ya next time!

(Translated by Google) GREAT CASANDRA!!! (Original) EXCELLENT CASANDRA!!!

Good service. Quality products.

Went in looking for sofa and recliner, Tiffany met me and asked what I was looking for, then told me where to find them. She gave me plenty of time to look and make a choice, explaining all about both pieces then gave me a great price. Any of my friends or something else for me and I will be going back to her. She is very professional and makes you feel special.

Tiffany Enfinger was extremely awesome and helped with my purchases.

Cassandra was our salesperson she was awesome very very nice and very patient with my grandkids

Cassandra was great at the strip mall in Columbus, GA was great and very informative.

Ms. Cassandra was amazing! Very knowledgeable, and let us take our time with our purchase. Was not an overbearing and pushy representative. Will definitely be shopping with her again.

Tiffany did a wonderful job assisting me with my search for a King size bed. She took the time to show me the perfect bed and mattress . Thanks Tiffany for making my shopping experience so fun and easy.

My wonderful sales associate Tiffany was so so wonderful, and what I really appreciated was how she was looking for what I like and trying to save me money at the same time. Can’t wait to see her again to put in plans!!!

Wonderful experience shopping with Brandon.Store Manager Gerald was a great guy!

I LOVE MS CASSANDRA AT ASHLEY FURNITURE IN COLUMBUS, GA. WE GOT SONE REALKY GOIS DUSCOUNTS TODAY!

Cassandra at ASHLEY in Columbus, Ga is WONDERFUL!! I GOD has been so good to me and HE has placed Ms Cassandra here today to bless me with these fantastic savings here at ASHLEY FURNITURE!

Tiffany was great help with me finding the right piece of furniture for a unique setup.

Cassandra was very helpful and patient!

I've recently stopped in at Ashley's furniture and if you want a good, honest, and hard working sales associate to help you without trying to talk you into buying a bunch of extra stuff just to make some commission or someone who will listen to what you want and have them show you items without trying to sweet talk you the whole time just to get a sale then I recommend Tiffany. From the time I walked in and she greeted me until the time I left you can tell she is a genuine person. Someone who truly cares about the needs of the customer and not just about getting a sale. She was friendly, courteous, and listened to my needs about what I wanted. She didn't try to talk or push me out of my price range but instead showed me a lot of great items I could afford. I will be coming back soon for more items for my house and when I do I will ask for her. She was an amazing sales associate to deal with.

I had an amazing experience with Ashley Furniture. My salesman was great and very understanding of my situation. He worked hard to give me the best deal he could give. The delivery guys were just as kind and professional. My experience with Ashley was amazing and I will definitely buy again from them.

They will sell you items that they don't even have in stock and don't know when they will get it ... if someone is moving and trying to time their deliveries this store will through everything off. You will be moved in your new home with no couch to sit on and no bed to lay in.Thank Gosh!!! I didn't get any major furniture here, I just ordered a cute lamp which was over $100 and when they sold it to me they SPECIFICALLY told me it would take 5-7 business days ... I want my lamp Ashley ... my feelings are hurtUpdate: it took 6months for me to receive my lamp

Cassandra was very helpful and friendly. She really helps us out so much. We couldn’t ask for a better consultant

Tiffany was the BEST! Very professional and helpful as far as pointing you in the right direction of what you’re looking for. Look forward to continue doing business with her in the future.

Cassandra Pitta, love the new couch

Cassandra Pitta, love my new couch.

We liked the selection of furniture at Ashley and the salesman worked with us price matching with other outlets.

Cassandra Pitts was wonderful she knows the store and was able to recommend products that would satisfy what I was looking for. I came in for a dining table set and will be walking out with 23k worth of furniture. She will definitely be my preferred consultant from now on as I continue to redecorate my new home. If you need someone that will listen to you and execute your vision as well as give you excellent service go see Cassandra she won’t disappoint you.

Beautiful and quality furniture, with a large selection of mattresses and adjustable bases to choose from. A “brand” that exceeds the competition, by far.

Tiffany Enfinder was great . She was knowledgeable and patient with my selection giving me different choices

We just moved here a couple days ago and decided to upgrade our bedroom furniture. We decided to go to Ashley furniture store in Columbus, GA and were greeted by Miss Odi upon arrival. She introduced herself, and explained that she’s here for us and to make our furniture shopping experience easy! Simply put, she was phenomenal. She gave us some time to walk around the store and look, then she joined us as we looked at a couple options and started weighing our options. She gave us the pros and cons of our options which made deciding so much easier! She also helped us with a mattress as well. If I could give her more than 5 stars, I absolutely would!

Went into Ashely’s today wasn’t expecting to leave out with anything. When I say I say Tiffany Enfinger is the the best she’s great at what she do. Left out with the best massaging chair for my back for an great price.

Tiffany Enfinger was very good please go see her now

I had a very good experience with my purchases here. The sales staff was very helpful in helping us find what we needed.

Tiffany was fantastic to work with. So professional and efficient! You can tell she really cares about her customers!

Cassandra my sales person was amazing! Very professional and pleasant.

We had the best experience. Cassandra Pitts was awesome!

I recommend Ashley Furniture for the quality and style of the products.

The experience was excellent! Francisco was a really nice guy.

I would like Tiffany Enfinger at ASHLEY for showing great customer service and had a wonderful attitude with a great smile to make the vist a worth while experince.

tiffany was helpful I was looking at bedroom sets she showed me more than 1 n she helped me narrow my choices down to 2 options. The experience with her was a pleasant one her smile makes shopping more enjoyable.I will be back

She is a very good kind helpful worker she was very sweet and patience she’s also a good sell’s woman and very nice to talk to

Tiffany is awesome

Suki Kim is the best salesperson. She was really thorough, knew details on items without having to look, and made sure everything was exactly what I wanted

Hunter Peterson helped us find something on clearance and made sure we got the best deal possible on a beautiful set will definitely be back to do business with him

Cassandra pitts

Cassandra Pitts was Awesome!!!

Cassandra Potts was amazing and awesome. Great customer service!!

Large choice of reasonably pricedl furniture. Good customer service and friendly /courteous delivery.

Great service,

Cassandra is simply 😍 the very best. She drops everything just to help my wife and I. We have been shopping for a long time. Cassandra finds just the right price every time.

Tiffany Enfinger Super good

Great experience with our sales representative Tiffany Enfinger.She is very knowledgeable and a great help.

Tiffany Enfinger was amazing. She made finding just what we were looking for so easy and fun. She even came back in after she got off to help us. She will forever be our sales person. Thank you Tiffany for your kindness and patience. You’re awesome.

Tiffany was a great help. She explained everything clearly and made me feel comfortable with my purchase. I will definitely be telling my friends about the excellent service I received at Ashley furniture.

I went into Ashley’s in Columbus, having no clue what I wanted. After talking to Tiffany for a few minutes, i felt the trust, I felt like we were old friends and she wasn’t gonna steer me wrong. It wasn’t about price with her, but my happiness. She’s a real treasure and I’m forever grateful for her opinions. I’ll be back if just to step in and say “Hi!” to an old friend.

The representative was so easy to talk to. The furniture is so lovely and super quality. I’m not worried about the sturdiness or upkeep at all.

James is awesome. He is very knowledgeable about their products. He really helped me.

James Bonner

James Bonner

James Bonner was an exceptional salesperson. Go see him.

On 13 September 2022, I went to Ashley Furniture Store, Columbus Ga. The sales Representative Tiffany Enfinger was so wonderful taking time to make sure my Sister was selecting the right chair, I notice First her compassionate spirit, she had a smile of letting my sister know she was not in a hurry. So I decided to walk around while they looked around as well. Leave it to me I found something I’ve been looking for. I passed several other representatives I could have asked them for help. I decided to go to Tiffany because she was so helpful with my Sister, I knew she would do the same for me. I Purchased my item as well as my Sister. It was a good experience to come to this store and Tiffany (because of the late hour) never acted like she was rushing us. I will be back soon to purchase something else. Great Job Tiffany, I don’t know who will be reading this review, if you go to this Ashley store ask for Tiffany. You will be please with the service and dedication she give.

Tiffany is Very patient, cheerful & knowledgeable.

My experience with James was great! He greeted my fiancé and I soon as we walked in the store. He is very personable, he knows his STUFF, and he made sure that he followed up with us even after we received our bed!!!! Thanks James you gained a customer, for life buddy!! Go see James B you wont be disappointed, tell'em I sent ya!!!

Tiffany Enfinger made our experience with Ashley Furniture Great! She was an exceptional worker. We truly enjoyed working with her. If you want to experience the same please ask for her!

We had a GREAT EXPERIENCE with Ashley Furniture. Tiffany Enfinger helped us with our entire purchase. She was an exceptional worker. She went above and beyond to make our experience more than we could have asked for!

Ashley has good customer service! James is a very knowledgeable salesman and will be happy to help you.

Let me start by saying I have always loved Ashley Furniture items. However; it was such a pleasure with working with salesman James, he's thorough and explain everything in detail, not to mention he's a Marine. He went far above our expectations and he definitely gained a forever customer! I will back soon for the other items! Thanks James

Cassandra is the one and only sales associates that you must work with she isn’t pushy and a very good sales person.

I have Shopped at this store for years and if you aren’t consulting with the queen herself Cassandra you’re missing out. She makes the entire experience amazing from start to finish. I will definitely continue to shop here for any of my furniture needs!

You were wonderful!!!!

My husband I recently moved to the area and were looking for living room furniture. We spent about 2.5 hours in the store going back and forth deciding what design, color, etc we liked best. Franchesco was very informative and patient with us throughout the decision making and purchasing process.

DO NOT BUY NOTHING FROM JAMES HE IS A STRAIGHT UP LIAR..

I had a wonderful experience working with Franchesco Francho. My parents and I visited the store and he was very helpful and informative about the various mattress options available. Although my parents did not purchase a mattress, I returned a few days later and purchased a sofa chaise and chair. Because my parents had such a great experience with Franchesco, I was looking forward to working with him for my purchase. I will definitely will return to this store and work with Franchesco again.

franchesco franco is a great person , he speaks spanish n english , great service ! thank you for helping me out so much ! he help me and my parents find what we wanted. i was satisfied with my purchase!

Excellent service from everyone. Staff is friendly provided great customer service and answered my questions about their products. Highly recommend and looking forward to doing business in the future.

Great staff, very professional and helpful.

Suki Kim was very friendly and welcoming. I recommend that you ask for her personally.

If you come to this Ashley’s location, be sure to ask for Tiffany!! She simply gives you the best sales experience! She was very personable and honest about prices and what you get for your money with this item vs that one. She is more than happy to give you an out the door price for whatever you are looking at! Thanks so much for your time Tiffany!!

We ordered end tables and coffee table waited 3 months they brought us show floor items with no discount. Will not buy from the very dishonest

Saturday we visited Ashley in Columbus and we're greeted immediately by Hunter Peterson. We explained we were just browsing. He was so nice and answered our million questions. We got the info we needed and left the store. We left to visit other furniture stores. We encountered rude salesmen, pushy salesmen and the plain out could care less salesmen. Fast forward 4 hours later, we returned to Ashley. We asked for Hunter specifically. He helped us order everything we wanted and got us all set up for delivery. He made the process easy. Due to the kindness and infectious smile he offered us, we came back and ordered from him. He has our business for life now. People don't realize you only get one time to make a first impression. If you're looking for furniture and want a sweet, kind and down to Earth guy definitely go see Hunter Peterson at Ashley in Columbus, GA.

Brandon was a great help. He gave me space while I looked around and when I found what I was looking for he was there to help me. I really appreciated his kindness. I also want to thank Mr. Goodman. He was also helpful when I checked out. All In all I had a very pleasant experience at ashley.

Tiffany Enfinger was great. From the first hello to answering questions she was right there without the normal "hover". If your looking to redecorate, I highly suggest swinging in and asking for her. Helped my wife and I pick out a platform bed frame that will stand up to rigorous activities!

Cassandra was amazing!!! Very accommodating, made sure I knew all options that would fit my space best. She was patient with how indecisive I was!! Highly recommend seeing her when you go in.

Cassandra in Columbus, Georgia has helped me with several purchases. She is courteous, friendly and knowledgeable! I highly recommend her! She is the best!

Ashley and Franchesco were amazing. They helped me get everything I needed for my new house and made it the least painful shopping experience I have had in years. Thank you guys!!!

Very great experience, ask for Hunter Peterson,really helpful and service was above and beyond

Tiffany is an excellent consultant. She's very nice and gave us outstanding assistance. We will be making a mattress purchase because Tiffany took extra time to talk with us about several mattress and the difference in each mattress compared to what we wanted. Thank You Tiffany - Carolyn D.

Cassandra was a GREAT AWESOME salesperson. I really appreciated her serving me with professionalism and niceness. Thanks again.

Suki Kim was a wonderful sales lady that helped me find a bed for my teen.

So let me tell you about my experience today with Mr. King … Matthew. He was such a delight to work with! I came in looking around, he gave me my space (perk #1), he is very helpful when I was ready(perk #2) and very patient as I went back and forth on what my final decision was going to be (perk #3). He even made such that what I was purchasing would work with my adjustable base that I currently have. That is truly a lifesaver because you would hate to get the bed and it doesn’t have enough clearance. Well all this is to say thank you again Matthew for assisting me with my needs today. Oh by the way, he wished me a HAPPY BIRTHDAY! So this means he pay attention to detail. I know I will be back, no doubt!

Odreana Livingston was awesome! Very nice and very helpful!

We had a great experience with Brandon when we purchased our living room furniture. He was very knowledgeable and extremely helpful!! Ask for Brandon when you need some furniture.

Our consultant Tiffany Enfinger was really engaging and helpful. She was energetic and you can tell she knows her stuff. We were able to purchase our couch, which was the missing furniture for our home. I’m glad she talked my husband out of a rug and chose a perfect one that will go well with our couch.

Had an awesome experience working with Brandon Walker. Very knowledgeable, genuine, and professional. Recommend anyone to work with him when they go shop there.

Sukie was our salesperson and was fantastic. Very helpful and informative on our new mattress purchase.

I was fortunate enough to get to talk with Tiffany Enfinger. She was very patient and very nice, with her sweet voice. And she was happy to help me finally purchased the mattress of my dreams. I will make sure to go through her for all of my future Ashley purchases.

Mark was super helpful! Went in looking for some kids beds and he found us everything we needed and found us the best prices! Strongly recommend anyone looking for furniture to check them out!

Suki was Very pleasant to work with and I had a fun experience! I left very satisfied!

Great customer service! Very helpful and efficient.

We recently moved into a new home & bought our living room set & new mattress at this location. Hunter was the sales representative that helped us out & he was awesome! He didn’t follow us around like a vulture as we checked out the selection but he was readily available when we had questions. We were blown away at how knowledgeable he was on every piece of furniture we were interested in & when they didn’t have exactly what we were looking for, Hunter went out of his way to locate it for us! He also made sure we got every single discount we qualified for. We’re very happy with not only our purchase but with the overall experience & highly recommend!!

My wife and I love Ashley Furniture and we are so excited for our new bedroom set! Tiffany Enfinger (our saleswoman) at Ashley’s in Columbus was awesome! She is super knowledgeable and helped us find exactly what we needed and wanted for a great price. Go see her! You won’t regret it!!

We made purchases two separate times with Tiffany. Tiffany has impeccable customer service and has a very good knowledge base of the products in store. She assisted us and only us during our time in the store. She was very attentive, listened to what our needs were and helped us make the best selections based on our budget. We have yet to have our furniture delivered but I'm hopeful the delivery experience will be just as professional and prompt as Tiffany has been. Thanks Tiffany!

My experience working with Suki at Ashley Homestore in Columbus was absolutely magnificent. Suki was immensely knowledgeable on the furniture items I needed in accordance with my home's floor plan, including everything from the color schemes, furniture dimensions, mattress types, and pricing. After showing Suki photos of my home, she knew exactly what furniture I needed to both contrast and match with my home's existing colors to maximize my home's aesthetic appeal. Suki is an exceptional home decor expert, and as a licensed Realtor in Alabama and Georgia, I would recommend her to anyone in need of home decorating and furnishing in those areas.

I've always had a good experience at Ashley, several of my friends recommended them. Great customer service.

Tiffany was the best help.

Ms.Tiffany helped guide us to our couch that we are so in love with!

Could not have asked for a better experience. I was immediately greeted by Odreana, I told her exactly what I wanted, and she took me directly to the couch I had decided on. She answered all of my questions and my couches were purchased and signed for in less than 20 minutes. I mean, it literally doesn't get any easier than that! So impressed with the atmosphere of the store and of course, with Odreana, who is a true asset here!

Craig was the BEST! He made the process of purchasing two new mattresses a piece of cake. Would definitely come back and work with him again.

I walked in the store and Rayven greeted me right away. She listened to what I was looking for and made a few suggestions. Now I have a piece that I love in my home!

My experience was well worth the trip. Chris was very professional and my family a I felt right at home. Definitely will be back to purchase more.

My husband and I were in desperate need of a new electric powered recliner since his old recliner had quit! My husband would be having hip replacement surgery in a few weeks so time was very short. Upon entering Ashley Furniture Store, I spoke with sales associate Tiffany Enfinger. I told her my situation and since my husband was unable to come with me, I told her what he wanted and what he did not. Not only was she very friendly, but she was very knowledgeable about the furniture she sold. She took me to the perfect recliner and after sending my husband a pix of the chair (and testing it out myself), we would be the proud owners of a beautiful and comfortable leather recliner! Many THANKS to Tiffany for all your help and will definitely come to you and Ashley for our future furniture needs!

Too expensive and over priced nice stuff some of it, and too long of a wait for delivery. Staff members are friendly.

Mark helped us get an amazing sectional and we are so happy with it. He was patient, not pushy, kind, informative, funny. The guys who delivered our sectional were so patient with us as we figured out the best way to set it up. I couldn’t have asked for a better start to finish situation. Thanks guys.

Tiffany Enfinger really enjoys her work

If you stop in make sure you ask for Tiffany Enfinger! She is a great sales rep and very friendly! She'll greet you with a smile and help you get exactly what you're looking for!

Everyone loves our living room furniture and wants to know where we got it. I let them know Ashley's but the best part our sales rep Tiffany Enfinger. We weren't sure where to begin. After just a few minutes of talking to her she knew exactly what we wanted. Cannot thank her enough! I tell everyone she's the best for you're PERFECT furniture shopping experience. She was sweet, kind, and courteous....She's the reason we will be returning for a bedroom suit!

Another great experience with purchasing furniture from this location. Ashley was amazing! We have now visited with her on two occasions this month and she has always made the trip worthwhile with her great attitude.

I recommend when you arrive at the Columbus GA store you ask for Cassandra Pitts Smith as your associate. She assisted me with my purchase and is the best salesperson I've ever encountered. Kind, courteous, and knowledgeable with absolutely no pressure. I hope I'll have the pleasure of working with her again.

If you are shopping for quality furniture, I highly recommend Ashley Homestore in Columbus. And do yourself a favor and ask for Cassandra Pitts-Smith (aka my new bestie) as your salesperson. She is kind, courteous, knowledgeable and made me feel like priority #1.

We had a great experience each time we shop at Ashley. We are in the process of replacing our old living room set previously bought from Ashley. I can’t say enough good things about this consultant when helping us in the Columbus,Georgia store! He was very attentive to what we were looking for! If you need a great consultant, go see Hunter! I sure he will give you top notch service as he gave us. Ricky and Linda

Great service and staff, excellent place to shop

We had the best experience we have ever had at a store. Tiffany was able to get us everything we could have possibly wanted at an unbelievable price! Not only that but we never felt like she was trying to sell us something. She listened, she was honest, and she was patient when it came to our anxieties and our kids. Tiffany sat with us for hours and never once made it feel like a bother. We adore her, the store, and everything we purchased. Thank you Tiffany!

Tiffany is so unbelievably helpful! Thank you so much for making my wife happy with our recent purchase! Everyone ask for Tiffany!

Good deal on some furniture and very professional and helpful staff. See Suki she will make sure you get exactly what you need!

Thank you so much for all your help. Tiffany Enfinger is one of the best sales person I have delt with. Very informative and helpful even after we got our furniture.

During COVID-19 every business was affected, but now this time is getting back to normal. great service with delivery and set-up, a small part was not included, but it was installed the next day (Saturday)

My husband and I came here yesterday looking for bedroom furniture and a dining room set. Our consultant was Tiffany, she was incredible! She went over and beyond our needs. She wasn’t pushy what so ever! She helped us get the best deals, and helped us save such an incredible amount of money. We were there for 2 hours! She was so sweet, kind, and overall patient with us! Thank you, Tiffany!

Friendly staff, excellent customer service, I worked with Ashley on my most recent visit and she was awesome, very helpful and extremely knowledgeable. Thanks again

Tiffany Enfinger is so polite and worked hard to help me find the lamps of my dreams ✨️ 10/10 highly recommend 👌

Tiffany is very helpful and professional. I enjoy shopping with her. She knows what merchandise to show and she listens to what you want.

I came in looking for bedroom furniture and your employee Tiffany Enfinger was such a big help. She suggested other items I wouldn't have thought of. Thank you so very much.

My wife and I shopped for a table our sales rep was Tiffany Enfinger she was very patient and knowledgeable! It took some time for the table and chairs to come in but she continued to update us as we waited. It was worth the wait! She is an awesome sales person and didn’t make us feel pressured Thank you Ashley furniture for updating our kitchen we look forward to working with you again!

Tiffany Enfinger was very friendly and knowledgeable about the products.

We were looking for a certain look for our living room. Upon speaking with the sales rep Tiffany Enfinger, she said I know just what your looking for. She directed us to the perfect sofa and love seat, including color and material! We love our new furniture and Tiffany was the key to the whole experience!

Tiffany Enfinger. My experience with Ashley Homestore has been a blessing to my family.

I periodically stop in the store because I’m always in the market for a new piece of furniture. The team is so knowledgeable and helpful! Definitely the only place I would shop in town!!!

I highly recommend Ashley's home store in Columbus Georgia. I visit the store on 21 June 2022 and was greeted by an awesome sales Home Furnishings Consultant. Her name is Tiffany Enfinger. She was very through, super knowledgeable about the products she sold me and helped with getting me the best deals. I'm so appreciative for all her assistance. Thank you so much and God bless you.

Odie , Was an amazing help at helping us me and my husband find the furniture that would fit best for our living area. She is the most sweetest woman I have ever met who works with you and takes her time with you, does not rush the customer. I would strongly suggest ODIE.

We were looking for a recliner that massage and Ms Cassandra did a wonderful job in helping us fine one she working on discounts for us and we got great savings We are well pleased with the product and we're enjoying our recliner sofa

Ashley furniture will forever be my go-to furniture store. Their products are always high in quality. Their customer service is great from the workers inside the store to the workers who deliver the products.

This store has a great selection of furniture. The prices were out of my price range, but I appreciated the friendly staff and the great decorating ideas I got from just one visit. See for yourself.

James in the Columbus showroom and our delivery crew from Phenix City made a great team. We were able to get a new living room within our budget the same week! Everyone was especially courteous, I'd recommend the Ashley Home Furnishings in my area as they have an excellent staff, enormous showroom and good folks all around.

Odreana was a pleasure to work with! We just bought our first sofa set and a tv stand from her. She wasn't pushy at all (which we loved), she made everything quick and easy!

James was a great representative, he got us what we wanted at a great price!

Hello! We purchased a living room set months ago. When it was delivered, they backed into our gate, completely ruining it! Sure, things happen. Just fix it! It’s been several months and nobody has made any huge effort to come fix this situation. Someone finally dropped off parts of a new gate last week. I have two young boys and a dog. I can’t keep rigging my broken gate up any longer. This is a bit ridiculous and I’m to the point of anger now. This needs to be resolved THIS WEEK WITHOUT FAIL! I cannot express how disappointing this experience has been. I was trying to resolve this without being public, but clearly I’m not getting the attention this issue needs without being social on media about it!

Odreana Livingston

I wanted to take the time and post my review of Ashley Furniture in Columbus GA but most importantly of Tiffanie (Our Sales Rep). When it comes to negative reviews everyone is always up to post those instantly but good reviews never get mentioned. About 13 years ago I had the worst experience ever with Ashley furniture (in Maryland) and I vowed not to ever spend another penny in them. Horrible experience from sales to after delivery. I had told my wife NEVER AGAIN, would I step into another Ashley and yesterday I did . Not sure truthfully how I manage to step foot in but I did. Tiffanie as soon as we walked in was very polite and professional. She wasnt pushy nor demanding. Her great customer service skills allowed me to break my inner barriers and give Ashley another chance. Her attention to details and great listening skills gave her the opportunity to pull the sale. What I loved about Tiffanie was her sincerity and professionalism. I hope this review reaches higher headquarters and they truly acknowledge her work ethics. People like Tiffanie is what Ashley in general needs. She deserves recognition for this outstanding service and experience. Thank you so much Tiffanie, God Bless You!!!!

Had a productive experience at Ashley furniture this weekend. Great Memorial Day sale and Brandon was so helpful and informative. Must check out Ashley furniture and ask for Brandon.

The staff and service was great.

Tiffany was AMAZING! She made sure we were satisfied! We will definitely be returning to see her again.