Ashley Store Columbus, GA

Stephanie Nicole was an excellent and knowledgeable representative. She ensured that my son and I were given all information on the mattresses in the showroom so that he could make an informed decision on what was the best mattress for him. Thanks Stephanie.

Neonate was knowledgeable and very patient with great customer service.

Stephanie Nicole provided excellent service and great customer service!

Stephanie Nicole was awesome !

Wonderful service patience and help pick right furniture Stephanie Nicole and prices wonderful

Stephanie Nicole was phenomenal as our sales representative. She was super personal and lovely to talk to. Very informative and answered all the questions we had. I am super pleased with our experience with her.

5 star service from Stephanie Nicole! She was amazing and super sweet!

Stephanie Nicole service was excellent.

Keontae is an excellent employee, didn’t hover over me while selecting my bed, even gave extra information to insure which selection of my choice. Definitely recommend him!

was very nice & welcoming

Suki is an absolute GEM! Five years ago she helped us find our living room couch set, and now she helped us again with finding some beautiful chairs and pillows. Her customer service is unmatched and her professionalism is evident. Suki is a great listener and can help you with exactly what you need. We recommended her 5 years ago; and we recommend her today! She’s the best.

Very very informative and patient and friendly Stephanie Nicole was awesome

Came in looking for a mattress and the sales person keontae was great at helping me find the perfect mattress and was a wonderful help thanks

Suki was wonderful to work with to get our new living room set! She was very patient with us as we made decisions on what all we wanted, and talked as through all of our options. Would love to work with her again in the future!

If you are looking for cheap Ashley is not for you. If you are looking for quality pieces that last at a fair price, you have to check out Ashley Furniture. Every time we come to Ashley we leave happy with our purchase and every piece we have from Ashley has lasted. Today was a great experience buying a bed, and Suki who helped us was amazing! 1st she listened. She didn’t try to force something on us or upscale us. 2nd she was incredibly knowledgeable about mattresses. 3rd she spent real time with us to help us find the perfect fit in our budget. The whole experience from beginning to end was stress free, and enjoyable. I highly recommend Ashley Furniture and Suki if you are in the market for quality furniture and great deals.

Stephanie Nicole was Awesome with great customer service. Very professional and honest. With a very beautiful spirit. You have a great employee. It was awesome doing business with Ashley for the first time.

Honestly, I didn’t want to leave this review, but the experience my partner and I had yesterday was completely unacceptable. My partner is a doctor at the local hospital and had just gotten off a very long shift. We recently purchased a new home and felt this store would be a great place to find a mattress. I had previously stopped by just to browse and had a pleasant experience, which is why we decided to return and make our purchase here. When we arrived, we were greeted by the “new” manager and initially felt confident we were in good hands. He helped us choose what we believed was the perfect king mattress and applied what he described as several “discounts.” Unfortunately, things quickly unraveled. Another employee later informed us that the manager had incorrectly applied a $300 discount that wasn’t supposed to be used that way—after they had already taken over $3,000 from us. We were also told the mattress topper wasn’t included and that we would need to pay an additional $88 to qualify for the 10-year warranty. After all the confusion, we left thinking everything had been resolved. However, once we got to the car and reviewed the paperwork, we discovered the order had been processed for a QUEEN mattress—something we never asked for or discussed. Now we have to wait up to 10 business days for the refund before we can purchase a mattress elsewhere, leaving us without one in our new home. With guests coming soon for a housewarming, it’s very possible we won’t even have a mattress for our bed frame because of this situation. Overall, this experience was extremely disappointing. The lack of attention to detail, training, and consideration for customers turned what should have been an exciting purchase for our new home into a frustrating and stressful experience.

Stevan and Stephanie were so helpful and nice. We really appreciated their service.

Keontae helped me so much!! I learned more than I expected to about mattresses and sleep. He made sure I understood all the pricing options and stayed within my budget! 10/10 would recommend. Editing to add: I left to mull things over and came back later in the day to make my purchase. I normally have ‘big purchase anxiety’ but Keontae made the whole process effortless and made sure I knew about all the built-in warrantees etc. Still 10/10 highly recommend, can’t wait for my new furniture!

Awesome experience with Keontae! He was knowledgeable, personalable, patient and made my shopping experience very pleasant.

Perfect and amazing service. Very knowledgeable on items. Truly felt welcome and appreciated

Keontae was not only very professional but also knowledgeable. I loved his no-pressure approach. I wasn't even there to buy anything but I did and I have no regrets. Keep up the good work.

Beautiful side table / hutch! Love the Valebeck design! It goes perfect with my Valebeck bar top table toi! So classy and farmhouse style is perfect in our barndominium ! Thank you Ashley for the quick and unexpected early delivery too!

Cassandra Pitts was AMAZING! Her lovely and bright personality made our experience the best! We appreciated her so much! She was just great help & made the process so smooth & easy.

Suki was very professional with a smiling face when I walked into Ashley. She helped me with her sale upon what I needed. She makes me want to return back to Ashley with a purpose. Great job

Keontae Robinson, Ashley Furniture, Columbus, GA, was our sales representative for our purchase. He was very practical, professional, knowledgeable and made it easy to navigate our needs. He placed our requirements first and added suggestions in a user friendly way without pressure. We were very pleased and lucky for his service.

I was assisted by Boomer and he was more than helpful. He was able to answer all questions and was very patient when I was deciding on the best payment plan.

We highly recommend working with Boomer who made the whole furniture buying process very smooth for us. He went above and beyond to get us the best deals.

Keontae R provided friendly and excellent service. He is very professional and was extremely helpful and provided great advice.

Marcus was so easy to work with today! He was informative but allowed us space to shop which in turn made a sale. He checked on us, we asked questions and he went to work for us! Will definitely come back to buy more things from Marcus! Thanks again my mom and I are very happy with the couch and chair that are coming!

Very friendly & professional.

It was an very informative and made a fun time to get us a new sectional from Boomer Slocum and keontae

Steven V was wonderful. He sprung up to help us and explained everything very well. He made sure that we tried different mattresses for our comfort needs. He helped us decide best prices for our budget. When me and my husband left we both said that was the best customer service we have ever had. Fabulous job.

Great product, service, delivery & assembly. Lookin forward to our next purchase.

I am totally disappointed in the Columbus GA store. We ordered a dining table and 8 chairs on Dec 2. We gave away our old table and chairs to make room for the new set. The table came but no chairs. We went through Christmas without chairs. We sat on the sofa to eat. Jan 19th we cancelled the chair order since they could not give us a delivery date. We also asked for them to come take the table back since we paid $129 for delivery. As of Jan 30th, Ashley has not come to get their furniture. I have called the Central Customer Service office and have put in a request for the furniture pick up twice. What does it take for them to come get their table? My suggestion if you purchase from Ashley in Columbus, GA ... make sure they provide actual delivery dates, not maybe dates. Don't let the fast talking salespeople give you the runaround. What a disappointment, "Boomer"

Visited Whittlesey Blvd, Columbus, GA location and purchased dining room set with server in December 2025. Was set up for delivery soon afterwards. Received a call a few days later stating that the server will not be available until first of February and offered option of split delivery or to hold full order until can be delivered together. I opted for split and was willing to wait until February for the server. Tried to call the location today just to confirm February’s delivery. I was redirected multiple attempts to a call center where I was not given any information and was rudely told to call back “sometime” next week. I went by the location this evening to speak with an associate in person. She was nice enough but then told me that it may be April 2026 before the item will be available for delivery. I expressed my frustration and asked to speak to a supervisor about compensation or a replacement that is in stock. She said someone will call in three days. Unacceptable. Since tomorrow starts the weekend, I would like a call back at least by Monday close of business. Thank you for your attention to this matter. Update! Customer Service Rep contacted me on Monday, as requested. She gave a sincere apology and actually listened to my concerns and frustrations. She gave me her commitment to check into my situation and help where she could. Four days later, I received the remainder of my furniture order. I wish I recorded her name so that I could give her a shout out. The installers were efficient, professional, and cleaned up after themselves. Awesome guest recovery, Team Ashley!

Beautifully crafted furniture, sturdy, versatile colors. The salesperson was terrific.

Big mistake buying from Ashley. Columbus Georgia. Ordered in person complete living room set. Ask for delivery after Christmas since it was due week before. They called and wanted to delivery only love seat on 21st. We again clarified not till all 3 pieces were ready. So call cam me that all 3 pieces ready. Scheduled delivery for this morning. Email invoice, text and delivery guys list showed all 3 peices on truck but the love seat not there. It is still in another state. They can not give me a expected delivery except several weeks. How can the love seat have been ready for Dec 21 delivery and we ask to wait, now it in another state but the truck invoice had it on truck. Customer service states they have text we agreed to split delivery. Ready to go to store with all text and emails. They are making excuses placing blame on customer. Not except able when we have proof. Tell me where is our loveseat really. Since it could have been delivered a week ago. Who had my love seat.

Boomer was our associate that helped us. Very satisfied customers. We got everything we wanted. He showed us awesome things that were exactly what we wanted and was able to work in our budget that we communicated and maximized our potential shopping cart with the price we wanted.

My experience from start to finish with Ashley and their sub providers (delivery People) was excellent.

Top of the line experience and service!

Great help!!!

Great service and I love my new couch set!

Went to get a mattress. Left feeling incredibly uncomfortable when the associate helping us continued to make inappropriate comments, even asking one of us to “drop the OnlyFans” twice, and touching said person’s shoulder on multiple occasions. Furthermore, he went so far as to lift our child up and suplex him, laughing it off as playful joking. Not once did we say he could grab our child who is under ten years of age. This is incredibly concerning, and i can’t imagine how uncomfortable future customers would be with this behavior. It is incredibly unprofessional, you can make a sale without making inappropriate comments and putting your hands on someone AND their child. We went to get a mattress, not to leave uncomfortable and harassed by some guy named Harry.

Grady was very patient and helpful with me! I was unsure what Living Room set I wanted. He made this an awesome experience for me….thanks Grady!

Ashley store is a great place to purchase furniture and decor. The furniture is made with strong quality. Our salesman was knowledgeable about their items. You pay for good quality, durable furniture. We highly recommend Ashley store.

Great place to get furniture mark my salesperson always looks out

I was on the verge of nausea going into buy a mattress and a bed frame…luckily I got the best, down to earth and truthful salesman…Boomer Slocumb! He was at the Columbus,Ga showroom and we had a deal wrapped up with in 30 minutes. If you are looking to buy furniture…Go to Ashley Furniture and ask for Boomer Slocumb!!! K DUNCAN

Austin helped us find the couch we didn’t know we needed. Not pushy, very positive experience.

Anthony had such great customer service. 10/10 highly recommend him if you are in need of some assistance with picking out the best furniture for your home .

The Columbus store workers were not friendly. The company makes nice products :)

DO NOT PURCHASE ANYTHING FROM HERE! I am not a person who does this ever but it’s taken 2 months to get half of the couch I ordered!! A little over a month ago I made on online order for a couch that I checked out in store and not even a day after taking the $4,000 out of my account canceled bc apparently you can deliver to a new build address. THEY HELD THE MONEY FOR TWO WEEKS! Then when I got the money I went in store to buy the couch and it was delivered today and two pieces of the sectional were a different color to which they left the right colored pieces and took the wrong ones and no one has reached out since. So I’m sitting on a piece of a couch with raw wood sides! HORRIBLE

Very impressed with the great customer service I received from Harry at the Ashley Home Store in Columbus, Ga. on Sunday 😊. He was so friendly and patient and took time to show me several different loveseats that I was interested in. I had planned on visiting a few more stores before making a decision; However, after decided that the first one he showed me fit my needs perfectly And NOT being your typical pushy salesman, I'm happy to say we closed the deal. I have future furniture plans and I expressed to Harry and his manager that I would be doing all my business with him at Ashley. Thank you again, Harry!

Odie, one of the employees, was super helpful and patient with me as I was working through a lot of decisions. Highly recommend.

Odi was great and professional. She made the experience enjoyable and easy.

Shopping was easy with Grady. Even offered to come in on his day off if we needed.

I absolutely love my sofa! 🤩 it was a great choice for my space. The delivery team was quick and very professional. I really appreciate the delivery tracker. It gave me an estimated time on when the delivery would arrive. My items was delivered on time as promised. My salesperson Cassandra made me feel like family. Overall it was a great experience and I’m looking forward to my next purchase.

Good price and the white glove delivery was awesome. The two gentlemen who delivered and set up our 3 recliners were polite, professional and hard workers! Kudos to them, they made your company look great.

I would highly recommend Ashley Furniture Home Store in Columbus, GA. The sales rep and delivery personnel were very friendly and courteous.

Easiest furniture purchase ever with Grady Flowers.

Paid for 2 table lamps in the store on July 21st, 2025. Told they would be on the next truck and delivered to the store within 7 to 9 days. After 2 weeks we heard nothing so called the store back and was told in fact the order was not placed. The order was placed and would be in 7 to 9 days. We never heard back so we contacted the store again and said they should be on the truck that coming Wednesday and someone would deliver them to our house that Friday. Friday came and we received a phone call to come pick up the 2 lamps. We went in the following day, Saturday, picked up the lamps and brought them home to put together. We then discovered 1 was broken. Took it right back to the store and, since we did not want to wait for who knows how long to re-order the lamp, we found a floor sample that worked. Asked for a rebate of fees, but was told that cannot be done. Got the lamp home and discovered the color of the cord was different than the other lamp. We will just leave it at that after going a month with no lamps in our den. Looks like a good selection, but in the absence of compensation do you really think we would shop there again???

Suki was very professional and informative/knowledgeable about the Tempur-Pedic Beds. She answered all our concerns and questions. Thanks Suki!!

When your JUST LOOKING for new furniture and you have your list of 3 furniture stores that your going to, but you happened to go the Ashely Furniture first. I walked into the Whittlesey Blvd , Columbus store and met Boomer he explained all the sales and promotions and I showed him what I was looking for, and he found me something so similar and less expensive let me just say I PURCHASED IT. Boomer you was amazing, so when ever I'm looking for my next furniture piece I will be back to see you.

Great service from start to finish

First time visiting this Ashley Store location. Pristine store, nice floor plan. We were assisted by Odi. Her product knowledge, ettiquette, and customer service skills were impressive. She assisted us with perfection. Pleasurable experience...

Great . Boomer Slocumb was fantastic and very knowledgeable !

The salesperson Odi was amazing and so incredibly helpful, very experienced and knows how to read people and listen as well. She sold me

Very Pleasant friendly and professional sales associate Grady Flowers…

I had the pleasure of being taken care of by Ms Cassandra..if you're in need of great quality furniture, visit Ashleys Furniture and ask for Ms Cassandra, you will not be disappointed!!!

Great experience. The sales rep that helped me was Grady Flowers who was such an easy person to work with. If you’re interested in easy, hassle free shopping, Grady is the man to see. Very professional, friendly, with great customer service.

Grady was very helpful, even though the couch we saw online wasn't available in store he showed us couches that were comparable in texture and cushion and we were very satisfied.

Great and profssional service. Service rep took the time to explain everything in detail and showed us all items that we were looking for.

As soon as I walked in Mr. Boomer’s approach was very kind and respectful. Mr. Boomer also went the extra mile by looking at the floor plan of my new place to make sure I can find the perfect fit. He definitely made my experience at Ashley home store great, showing great character and professionalism. He is the reason why I would be purchasing my furniture from there.

I have always loved the style of Ashley furniture and have purchased several different pieces of furniture over the years!

Attractive furniture; Reasonably priced; Excellent customer service (Cassandra Pitts at the Columbus, Georgia store is my go to person!); timely delivery

This store is ridiculous expensive, and the furniture or most of them Is made with garbage

My husband had this chair for four years. He called Ashley Furniture because the leather was coming off. Ashley said that is just normal wear and tear. So, I guess last night the chair decided to pray.

Franco was amazing!

Loved working with James he is the best no pressure like some places! Would absolutely recommend you shop here with James

The whole process, from sales to delivery, was courteous and professional. The furniture is wonderful.

Marcus was very professional and did a great job for us.

I had a great experience from start to finish and walked out feeling triumphant that I found such a beautiful set.

Marcus was our floor salesman ; he was very patient and searched the database to find the perfect piece of furniture for us. We were very pleased and look forward to working with him again. Andrew and Kim Fisher

very pleased with the quality, sales staff and Ashley held our furniture until our house was finished...

The product, well what I have received so far, which is about half, but have been charged for the whole thing, isn’t bad. Ashely Furniture's logistics portion of their company are horrendous. To say the least. I ordered a bed-frame, mattress and foundation only. I was told they would all be shippers together and were in stock. Then I was told when they changed the delivery date by two weeks that they were “still making” the frame. The mattress was delivered, which also said nothing about it being a mattress in a box anywhere when purchased. After that the bed-frame was delivered and the gentlemen put together very quickly (kudos to them for being awesome). With that being said, they had a correct SKU # but sent me a twin foundation. Upon calling customer service (in the Philippines who couldn’t understand my issue) I was re-directed and told to call someone stateside who told me basically “we don’t know what’s going on and have no delivery time available”. This is pretty unacceptable in my personal opinion for someone you already charged the amount of the entire purchase for. This will definitely be the last piece of furniture I purchase from the company due the the abysmal follow through and information given about a customers purchase. Do better.

Great customer service from Austin! Got us exactly what we were looking for. Patient and answered every question we had.

Mark was awesome

The whole staff was so helpful and friendly. Marcus was who assisted us, and he was AWESOME! He was extremely helpful, and answered any and all questions without hesitation. Made the experience smooth and effortless. I highly recommend to anyone who’s considering shopping here!

This review is not about the local store or the sales person as both were outstanding. This review is however about the delivery process. We were told our new couch would be delivered on March 6, 2025 , and due to that we got rid of the old one to make room for the new one. The truck arrives and after about 10 minutes the driver informs us that the couch is not on the truck. He then called the delivery line, and we spoke with a CRS that informed us that it's the company error there was nothing that could be done to get the couch to us now any quicker than next week, as they do not have trucks on routes in this area till then. I asked as it was due to the company error that it can't be done sooner to which I was not "No". I then asked due to the inconvenience that the delivery fee be waived, to which I was told that it's non-refundable. I then suggest that the amount of the delivery fee be adjusted off the price of the couch, and I was told that there would not be a refund of any kind. The best they could do was offer a $75 in store card (cause I really want to shop there again). If you have high expectations with the sale people, then they will be met. If you have high expectations on delivery and customer service after the sale, then you are going to have to really lower the expectations to almost nothing because that is what you are going to get. This was our first time shopping at Ashley, and as of right now it will be our last. I would advise to shop anywhere else, or just take your chances that you get your stuff. FYI-I have talked with friends that have gone through the same thing dealing with Ashley delivery. Ashley do better, and remember service after the sale still matters if you want repeat customer.

Mark Gibson in the Columbus Ga store is an outstanding salesman! Thank you Mark for your attention to detail, your courteous customer service and understanding our needs. We will be back to get your assistance in the future. All the best Ann and Bob

I went to Ashley Furniture here in Columbus Georgia I had a very awesome experience my salesman Grady flowers was so awesome and very knowledgeable answer all my questions he was a wonderful salesman.

Mark was amazing!

Was more than satisfied with Mark Gibson the salesman that helped us! We haven’t received the furniture yet but so far very happy with everything !

Mark Gibson was amazing as a salesman and just a great person to talk and deal with. No pressure approach and respectful. Our third time requesting him and we will continue to do so!

Marcus Jackson was phenomenal. When we walked in, we were immediately greeted. We got to try out a couple different couches 'til we found the perfect one. It was a stress free, no rush experience. I hope that the delivery and installation go as smoothly!

I really enjoyed shopping at Ashley today. he was awesome

Called and asked for a next-gen durapella. The lady I spoke to, Ashley (most likely not her real name) had the worst customer service. I’ve been avidly looking for this couch, asked if they had it available for order she said “I don’t know I don’t have my iPad” I asked if she can get me over to someone who does, she said no then I asked if they had they’re promotional sale, she said look online. Obviously more worried about fighting for walk in customers on the floor.

Franco is awesome!! Excellent customer service and very knowledgeable and helpful!!

Mr. Franco was very helpful and honest 10/10 recommend

Great customer service. Very friendly and informative. Had a very great experience. Highly recommended

Consultant Mark Gibson was very friendly and patient with me. The experience was really refreshing to have someone be so patient and helpful. I wasn't rushed at all as I explained what I was looking for and in the end found the perfect couch set for my family.

Ordered a sofa that was delivered as a “drop ship”. The sofa upon delivery was damaged. I was told via phone I had to either pay the restocking fee of 25% of the total cost or have someone call me within 72 hours to schedule them to come and put a patch on it for free. I did not want a patch put onto a new sofa that was damaged upon delivery. I then came into the store and spoke with the manager who was very nice and was told I’d have to pay the $120 delivery fee or pay $120 for them to come put the patch on. Either way Ashley cares only about the money and not customer service. They were going to get their “white glove” delivery fee someway somehow. This was my first and last time using Ashley’s.

Marcus Jackson was a great help to my husband and I. Made shopping for a sofa pleasant.

Wonderful experience as always. Mark gibson helped out flawlessly. Very knowledgable and answered every question very fast. We were not pressured or rushed in anyway. Would recommend to anyone.

Mark gibson was very helpful! Had a lot of knowledge of all the product. He was so nice and welcoming to the store! He made sure we knew of all the sales and features of the products we looked at

Mark was super helpful! Answered any questions we had. He helped us find the perfect couch!

Cassandra is awesome. Go see her today! Great furniture at a great price! Awesome service.

Ms. Cassandra Pitts was outstanding and provided A1 customer service.

Chris was excellent !! Easy going. I wouldn’t mind working with him again on our next purchase.

Marcus J. gave us time to think about what couch we wanted without any pressure or haggling. When asked about a military discount, he helped us the best he could even though they didn’t technically offer one. We left happy and satisfied with our new couch and it was all because of his effortless way of answering our questions and allowing us to explore the options he had to offer us.

Franco is amazing! He is the reason that we come back to Ashley every single time. We recently went to another Ashley store out of town and did not have the same experience. So we decided that we are only coming to the Columbus GA store where Franco works and only buying from him.. He is cordial. He is kind he is knowledgeable and incredibly helpful.Its a wonderful experience and we always leave with a smile on our face because he’s been so friendly and helped us find exactly what we needed. If you want great service, and dependability ask for Franco. He definately deserves a raise!

Franco was the best!!

Marcus was very helpful. I found a sectional that fit my needs perfectly. I'm grateful for the five-star service.

Chris Willums was an amazing friendly sales associate, who made sure to give us the facts, and was super helpful!

This was our first time visit and Cassandra was such a great help 😊 we are happy with our new dining table !

Cassandra was amazing !

Cassandra is a blessing in disguise. Thank you for the awesome service!

Cassandra was amazing!

Cassandra was absolutely amazing! She was so knowledgeable of the products and services!

Odie was great! She was very knowledgeable and not pushy. She went above and beyond. I highly recommend you ask for her, you won't be disappointed!

Service was quick and professional

Thank you Mark and Matt for all you do and for always providing us with such great service. I love the relaxed store atmosphere and for never feeling rushed to make a purchase. Staff always greet the customers, are super polite and courteous. Thank you Mark and Matt! :)

Excellent service from Marcus

Mr.Franco was such a nice salesman

Franco was the best

Franchesco has been the best help with the process of buying the right furniture and gives me tips for other things to buy.

Go see Mr. Franco. He was awesome

Thank Mark Gibson ( sales consultant) for a wonderful experience. Also Thank Gerald Goodman ( Store Manager ) for his personal effort as well,….what a wonderful Team.

My experience with Ashley’s furniture was superior ! My sales man was Mark Gibson and he was outstanding . Very patient and knowledgeable about the furniture while showcasing my excellent customer service skills . Highly recommend !

Marcus was a huge help in accommodating and accomplishing the needs of my family. Gerald the store manager was willing to help anyway possible. These two made my experience ideal and painless. 5/5 great experience!!!

Odin was the absolute best sales person

Special thanks to Mr. James & Mr. Mark for making our shopping experience painless! We were greeted as soon as we walked in & that is something I always look for when shopping. Both gentlemen are very knowledgeable & made the process seamless! 10/10 recommend to anyone looking to furnish their home. We will be back 😊

Boomer was a great help! Completely enjoyed our shopping experience.

Putting it nicely: Service after the sale just plain sucks. 7.5 months after purchase loveseat breaks. 5 scheduled technicians, 2 of which were no shows, 1 wrong parts, 1 not enough parts later and 2 different appointment techs tell me my couch is damaged also at the 11.5 month mark of my warranty. The couch is eventually going to break too! Both said damage had to of been done the day of or before delivery. After weeks and numerous ‘running it up the chain’ phone calls later, I am told I would have to deal with a 3rd party warranty group b/c it’s past my initial year coverage. Finally got them to deliver me a new love seat but the photo shows the original next to the replacement and they are different tones of a color. Now I am stuck with a non matching set, even though I paid for a matching set. No one wants to do the right thing anymore. All about the money. I’m done with Ashely!

Ask for Odi!! My daughter and I stopped into Ashley to look for dining room table and bedroom suits. Odi greeted us at the door and was excellent throughout the whole process! She was never pushy, provided us with options and details, and always allowed for private conversation. But what I want to brag most about is the care she provided afterwards. We returned a couple of times and she remembered us. She followed up with a personal text and made sure we were taken care of with the delivery and set up. When I asked a question after the purchase, she would always respond and never acted like I was imposing just because the sale was complete. Take the time to stop by and talk to Odi- I promise she will take care of you (best experience I have ever had buying furniture!)

Mark did an amazing job helping me pick out the perfect couch. He was patient and extremely knowledgeable about the furniture. He made the process extremely easy. Also Shout out to Austin for being friendly, he knows how to talk to customers!

My daughter and I had a wonderful experience shopping at Ashley. Boomer greeted us, allowed us to browse the showroom, and answered every question. He was helpful with matching items and quickly wrapped up the sale. I highly recommend Ashley Furniture. Ask for Boomer for an aweosme experience.

Mrs.Cassandra Pitts was so helpful and she got me exactly what I needed.. give her a visit she will help you get the furniture you need . Thank you so much

Very Professional. Great help. See Franco

Cassandra was our salesman, and she was great from the beginning! She was extremely helpful, knowledgeable and seemed to really care about helping us find our perfect sets. We would highly recommend asking for her if you’re looking for furniture of any kind!

Chris was great, definitely twisted my arm on the warranty. Absolutely kidding but I was glad that he mentioned it since I chose super light couches. Extremely grateful for his help!

Just had a great shopping experience at Ashley. Cassandra was so helpful. Her knowledge of the furniture was top notch. Thank you, Cassandra!

Franchesco Franco was so helpful!! Will definitely recommend him!

my mom and i went in looking for a bedroom set and Odi was so nice and so helpful! once we had looked around a bit and found what i liked, she was so quick and helpful in assisting us and made the process go by quickly. she even helped us find some things to come back for in the future. when we go back to ashley we will definitely be asking for Odi’s help!

Went by store today and was greeted by Cassandra as I walked in. I advised her what I had found online that I wanted to see in person. She took me straight to the furniture I was looking for and within 20 minutes I was back out the door with my furniture ordered.

Very pleasant experience, Franco was a great help and was not overbearing at all, we were able to pick exactly what we wanted on our own time. Thanks!

Had such a great purchasing experience! Boomer was well informed and so hospitable, will be using him again in the future!

Boomer did an excellent job

I recently made a purchase from Mark Gibson at the Ashley store in Columbus, Georgia. He is a wealth of knowledge about Ashley furniture, but what impressed me most is that if he didn’t know something he didn’t just give me any answer. He researched it. I appreciate his honesty and diligence. I left Ashley that day with the assurance that I made the right choice in choosing Ashley and in my purchase because of Mark’s expertise.

Marcus was our salesman. He was perfect! No pressure, answered all questions! Will definitely ask for him when we need something else

I've shopped with Odi for years now and I'm always pleased.

Got my daughter a new dresser and it's great!! Ask for Odi she's great!!

Odi was awesome as always!!

Excellent Customer Service!!! Had an amazing experience here, The manager is was extremely helpful. Definitely coming back

Mark did a fantastic job!

Odi was great, really helped me in finding exactly what I wanted/needed for my apartment! 10/10

Mark was awesome. Ask for Mark

Gerald and husband staff are amazing! They are helpful.and give ideas when needed! Couldn't ask for a better staff! Awesome job Gerald!

Had a great experience with Mark, sat with me while I couldn't make up my mind and worked with me through every scenario. Really appreciated there service here, I highly recommend!

The best furniture buying experience I’ve ever had. I was able to find and buy every thing I needed for my new home.

Five star experience at Ashley Furniture in Columbus, Ga! Suki is an awesome associate and very helpful.

Mark Gibson was very helpful! He walked us through the buying process and answered all of our questions. He even helped us try to search for particular pieces we were envisioning for our home. Would recommend.

Marcus was great help today!

Great help from Marcus today!

Great experience today at Ashley Furniture in Columbus, Ga! I told Odi exactly what I wanted and she had me fixed up and out the door quickly!

Mrs. Suki is the best salesperson!!!

The team at Ashley Furniture were phenomenal. They had great knowledge and saved us money. I highly recommend using Suki.

Mark G. was a HUGE help. Probably the best salesmen I’ve dealt with ever. Very nice.

Great selection and online price matching on Ashley web page. Salesman was friendly and helpful

Stopped in at a couple of different places prior to Ashley’s. As soon as we walked in Franchesco F. introduced himself and helped us with everything we needed. He was extremely personable and made sure that we got all that we needed. Because of him, I will definitely be using Ashley’s for all of my home furnishings in the future. Thank you Franchesco, my wife and I are grateful for you!

My experience at the Ashley store was great! Suki was patient and attentive in helping me bring my vision of my home to life! Thank you so much and I sincerely appreciate your help! Go Noles!

Suky was so helpful helping us choose the furniture for my clients new home.

Suki and Gerald were amazing!

Mark was great! We were in and out and he even entertained our energetic kiddo.

The salesman Marcus was absolutely wonderful. My wife I came in not expecting to purchase but after the experience with this young man we were very pleased with our purchase. Thanks again Marcus!

Odi was very knowledgeable and friendly. Thanks for the assistance with my purchase!

I had an excellent shopping experience with Mr. Gibson. He was fast and efficient. I’ve shopped here before and it’s a nice experience.

Cassandra is the best! She helped us find everything we needed!

Cassandra was fantastic! Very kind, professional, and helpful. We enjoyed our experience so much with her help!

I definitely recommend seeing Odi! She was so helpful and knowledgeable about everything. You wont regret having her help you. I’m sure we will be going back to see her.

Highly recommend Mark Gibson! We really appreciate all of his help!

Suki was the best person to choose for our shopping experience. She helped us around a lot and was so informative and friendly with us.

Mark Gibson was very kind and helpful when picking out living room furniture. I had a lot of questions that he answered patiently!

So long short story, I️ made a purchase and the salesman told me that it would be delivered but they won’t put it together which is fine. Come to find out they won’t deliver my order after stating that they would. I️ spoke with Matthew the Assistant Manager and he still won’t honor what the associate has promised! I️ DO NOT recommend this store! I️ also added a receipt that said “DROPSHIP” which means that they’ll deliver. They were very rude and could not help me in any way

Lots of furniture options for all types of different tastes. Odi was so helpful, she made the experience great. She didn’t rush us and she was patient with all of my indecisiveness!

Marcus was AMAZING!!!!!!! He was so much help with picking out a bedroom set and showed us so many different options! He was so patient! We will always use him for any house purchases in the future!!!

Love this store! Our sales rep Mark Gibson was super helpful and answered all of our questions. Will definitely come back for future purchases.

Odi is the BEST! We drove over 300 miles to find my mother a couch and she found it at Ashley! Customer service is 👍

Ms. Odi was exceptional 👌 She was very accommodating and very knowledgeable. She made our visit an amazing experience.

Mark Gibson is the greatest. He is a no pressure sales person and very knowledgeable with the products that Ashley had in the store. Gave us great discounts off of what we bought. Thank You Mark

I wasn’t paid to write this, nor was I encouraged. Simply put Odreana (Sales Associate) was absolutely the best!!! 10 stars if I could. She answered every question and helped me match furniture for the man cave and living room. I am design challenged but she didn’t mind going above and beyond her duty to assist me in finding pieces that would compliment my space and helping me to avoid unnecessary furniture I wouldn’t need it would clutter the space. She deserves this review.

Marcus is a wonderful salesman!

We ordered a dining room table with chairs. We wanted exactly how the display looked, 2 grey chairs, 2 black chairs. When we received the table and chairs, they gave us 4 grey chairs. We got the table we wanted but are pretty disappointed we didn’t get the chairs we wanted.

I visited Ashley's Furniture here in Columbus, GA. I met Salesman James B. He practically helped me to furnish my house, well he did pick out and furnished my home. I can''t say enough about James. Ashley Furniture should be glad to have him. He really keeps you coming back. A really nice guy. Ask for James. He really is a blessing.

They did not order the couch we wanted but we cannot wait for another. We picked out a powered couch but manual was sent.

Really great people that will work with you

My experience was great with the help and patience of Marcus Jackson. It was greatly appreciated.

Austin was extremely helpful in assisting us with making a decision for a bed package and dining room, great to work with and extremely professional

Great buying experience. Craig was a great salesman!

O was so much help. She went above and beyond to help me with everything I needed. They didn't have the bed I wanted but she showed me the equivalent to what I was looking for. She was very attentive and patient with me because my head was everywhere. I would definitely shop with them again.

Came in looking for mattress and bedroom set and was able to get everything I needed. Look for Marcus.

Odreana @ Ashley’s is an amazing! Professional, Personable and extremely educated on all the Purple products she presented to us. We absolutely will be back.

I was assisted by Craig. He was patient and provided me with great customer service.

Odreana was our sales rep. She was awesome! She was very informative and knowledgeable.

This store in Columbus Georgia is one of the worst stores I have ever been in. The last three purchases that I have made have all been bad. They just delivered another recliner that is terrible. We called with in the three day return policy. But now they want to get the warranty company involved that will add another month or so before anything gets worked out

Excellent!! Odreana

Great service with Craig German.

Cassandra was awesome! Very knowledgeable and friendly!

Suki helped me today and was so patient and informative!!! I would definitely work with her again.

Odreana did a fantastic job educating my his and I on getting the best mattress that suited our needs. When you go to Ashley’s ask for Odreana she was the best.

I am super excited about the level of expertise and care that Craig and Odreana demonstrated to me during my visits at Ashley Furniture. Each of them took time to explain the process from purchase, delivery, and furniture protection. I am grateful for their service.

Craig assisted in every step of the way. Answered all questions and was so helpful every step of the way. He went above and beyond to make my shopping experience enjoyable.

Great experience, Odreana was extremely knowledgeable and had no problems giving us all the information about multiple different items to help us choose between our options.

Odreana assisted me with purchase. She went above and beyond in helping me make choices. She was very helpful and patient in assisting me with my selections and walking me through options for financing. She did a awesome job with making my purchase experience with Ashley easy. Thanks Odreana!!!

$199.00 to deliver a mattress is stupid. We used could pick up what we could at the warehouse and now we can’t. We like Ashley but don’t like the new way they do this. We will think about another store next time that will let us pick up our light stuff. Within 50 miles of the store should be FREE!!

I received what has to be the best customer service from Cassandra and store manager Gerald! I was hesitant to go into the store thinking ordering online would be easier. They made my store experience much more pleasurable by taking the time to explain and patiently answering my questions. These two individuals are the best.

Mark Gibson has provided us with exceptional service. Most remarkably, he was able to help us reach a price that was more than readonable!

My husband and I recently came here to look for a bedroom set. We had a really great experience especially because of our sales guy, Austin! He made the whole process super quick and easy, he was very easy to talk to, understood what we wanted, and catered to our needs (& budget). I would definitely recommend speaking with Austin if you come to look at Ashley Homestore in Columbus! 👍🏼

Zuki was extremely helpful and informative! Would highly recommend this store and the people that work here

Austin Davis was amazing! Helped with picking out everything for my mom’s new apartment! Go see him for all your furniture needs!

Awesome experience, greeted at the door by Odreana. We told her what we were looking for and she took us to that area and was very knowledgeable, professional and Courteous. Introduced us to the manager who was instrumental in giving us a good deal on the furniture we wanted…in and out within a hour, thanks for the service!

Came in mattress shopping and was greeted at the door by Mark. He was very helpful and patient. He was very knowledgeable on the mattresses, got me pillows to get comfy with as well. He helped from start to finish and I walked away feeling like I made the best decision on the mattress I chose.

100% recommend Craig at the columbus location!! he was patient and so helpful! all of my furniture i got is so beautiful and i can’t wait for it to be delivered!

I have always loved Ashley Furniture, and have furnished most of my home with Ashley’s furniture. I recently purchased a new couch and my sales rep was Franko. He greeted us as soon as we entered and spent a lot of time helping me choose the best sectional for my home. I was unsure of what side to put the chaise, and he took the time to map out dimensions of my living room with me and the best configuration with plenty of patience. I valued not only his dedication and expertise to making sure I had the best purchase experience, but also the great information he provided, which helped me choose the best sectional that would fit all of my wants and needs. He also took time talking with my son, while giving me the space to walk independently through the store to look at other options with no pressure (which I personally was happy about, as I’m not a fan of high pressure sales people), although we also looked at several options together. I highly recommend working with Franko. He truly made this experience at Ashley Furniture exceptional! Thank you Franko!

Franco was not only knowledgeable regarding the products, but super professional and very helpful. We purchased several items. The store had a comprehensive selection.

Francchesco Franco was very helpful when we bought our furniture!

Craig at Ashley Furniture was an absolute star! His keen eye and expert guidance led me directly to the perfect finds - a stunning couch and a coffee table, all within my budget. His dedication and knack for understanding customer needs turned my shopping experience into a delightful journey. Highly recommended for anyone in search of quality furnishings at great prices!

Craig German was patient and professional. He saw me wheeling my mom into the store and immediately assisted us into the store as well as assisting upon leaving the store. He is very knowledgeable about the company and he assisted us with purchasing a living room set, side chairs, coffee table/side tables, matching a rug w/fabric of couch. He also assisted in matching table lamps, dining room table and bar stools. Our time at the store was extremely pleasant and we are thankful for the service of Mr. German.

Craig was a wonderful sale Rep. He took his time and explained to me about my warranty policy that I didn't know about. It was a pleasure to have him work with me and my boys today 💜💜💜 Thank you Craig

I highly recommend going in to see Suki. She was wonderful. She worked with us for hours to get us exactly what we wanted and worked her magic to get us a great deal on our furniture too!

Great service very friendly and helpful!! Will be returning for sure.

Go see franko

Franco was extremely helpful. Highly recommended!

I just moved to Georgia and Franco set me up with a great deal on a dresser. He was super nice and recommended some places to eat and visit around town. If anybody is looking for furniture, Franco is the man.

Thanks to Suki at Columbus Park Crossing I was able to find several pieces for my new home. She was so helpful and knowledgeable of everything. Will definitely be purchasing with her again.

Had a great experience today with Suki’s help in Columbus, GA at Columbus Park Crossing. Very knowledgeable and super helpful and has great decorating skills. Thanks Suki!!!

Mark was excellent!

I am very disappointed in the service received. I didn't receive all of my items even though it showed the items were in route. I was put off another week and still didn't have all the items. Beware, because you can't contact the store after purchase. I do not recommend. Do business with those who appreciate you as an asset to their company.

Great job Suki! Very professional, hard working & stayed late to assist us in our sale.

Suki was so great at customer service . She did a great job

Suki was wonderful taking care of all our needs making sure all our wants were met. She was very patient showing around the store. She answered all our questions and made recommendations. We were very pleased with our purchase. We highly recommend her.

Odi was awesome!!! she helped us pick out a couch and dining set. she was so patient and listened to what i wanted. i recommend everyone to go straight to her!!!

Had an absolute pleasant experience with Cassandra. She was very helpful, informative and very knowledgeable of everything that we needed.

Craig was amazing! He was very helpful in guiding me through my first major purchase! Absolutely in love with my couch!! This place is amazing! 10/10 recommend!

Cassandra was amazing and super helpful!

Ms Cassandra Pitts was very helpful when it came to picking out a bedroom set for our guest bedroom. She was very knowledgeable about the inventory & the style we’re looking for. Thank You in Advance

Cassandra was wonderful!!!! Y’all go see her!!

Mark was able to help us make our purchase and was very helpful and patient with us today.

Mark was very helpful and patient with us.

Spoke with Cassandra today for our bedroom set purchases. Grateful for the great service we always receive with Ashley!!!

Love every experience we have had with Ashley! Bought our living room and dining set in 2023 came back to upgrade our bedroom sets with Cassandra today. She is truly an Angel on earth!!!

Thank you Odi for making our shopping experience a BREEZE

We had a great experience and appreciated Josh Carte’ professionalism.

Cassandra was a great help.

Cassandra helped us with our needs.

Cassandra is great. No pressure to buy but was very informative and helpful.

Cassandra was THE BEST salesperson to work with. She is knowledge, kind and absolutely hilarious! Ask for her specifically when you come in.

My husband and I had rhe pleasure of being geeered by Cassandra today, and we are so THANKFUL! She was knlwlesable, efficient, and courteous! Thanks Ms Cassandra

Cassandra was amazing today with my wife and I!!!! America need more CASSANDRA'S!

Ms. Cassandra was very helpful and patient as I tried to decide which furniture I would choose. This was by far the most enjoyable experience, I have ever had making a purchase. If you are in the market for good furniture and a wonderful sales associate, please see Ms. Cassandra.

Cassandra was everything and more! Very attentive and knowledgeable...We will definitely be back! Thanks again, Cassandra 😘

Cassandra has been a joy to work with. She made shopping very easy and has convinced my wife to spend the rest of my money on other furniture. 🤣🤣 Joking but she has satisfied our expectations. We will be back and search for her.

Cassandra was fabulous! Courteous and responsive. Truly appreciated her help.

Cassandra was Awesome!!!

Lord Ms. Cassandra in Columbus bless her soul.I felt like I was talking to a member of my family nothing but the best. Very Very professional. Y’all give this lady her own store she deserves it all.Thank you soooo much Ms. Cassandra we will definitely be back to shop with you only!!

My experience was great Cassandra Pitts was very helpful

Stop what you doing and go see Miss Cassandra she gives the best customer service that I have seen in years

Ms. Cassandra Pitts was absolutely awesome in helping us get a new mattress and chair. We needed a chair and mattress desperately for my husband due to neck problems and she was an absolute God send. Our children said they were going home with her! lol. Thank you Ms. Cassandra! We love ya!

Very pleasant experience. Suki got us taken care of!

Bought furniture at Ashley Columbus, Ga. Go and see Odi Livingston, Sales. She is very attentive to all your needs and will make sure that your furniture experience is all that you need. Thanks again. Odi

Craig was a very good salesman , he gave the estimates we wanted before we made our decision to purchase . He answered all the questions we had.

Mark Gibson is the best. Excellent customer service. Very kind and trustworthy. Thank you Mark for all your help.

Cassandra - great service, very resourceful, knowledgeable, and helpful. Knows her product very well!

Cassandra Pitts was amazing and beyond helpful and knowledgeable of everything, she walked us around and to the time to explain everything that we had questions we had.

Cosandra was great to work with.

I was very pleased with the service at this Ashley furniture store . Suki the sales Lady that helped us while we were there is the best . I will recommend this store to anyone !

Mark Gibson was very professional and a great communicator.

Suki was wonderful!! So very helpful and patient!!!

Craig German was a pleasure to work with. No pressure , easy going and paid attention to what we liked and didn’t like. Highly informative on purchase options. Couldn’t be more satisfied with our purchase experience. Highly recommend!

Was down in the Ashley Homestore today and Ms Cassandra was so kind and helpful. She was patient, knowledgeable, and very in tune with what we needed. We will be back soon.

I came in today with my mom and an empty apartment. Odi scooped us up and helped us through everything we were looking for. She took the time to look at pictures, use her own experience, and my interest to help us build a great living room and kitchen for my apartment that will translate well when I move. Cannot thank her enough!

Ms. Cassandra is great and is always helpful. We work with Ashley on a regular basis and we are never disappointed. If you are in need of furniture Ashley is the place to go.

Good experience with Cassandra today.

Cassandra is very patient, knowledgeable of store products and professional. She made my shopping at Ashley’s a great wnd relaxed experience. My mother had the same experience with her too

Casandra was amazing. She's blessed

Cassandra was amazing an delightful. I'll recommend everyone to her. God has her.

Went here just to look around and fell in love with a new bedroom suite. Suki was so helpful with finding everything I needed to make it feel like home. If I need something in the future I will definitely be going to see her!!!

Suki Kim was very kind and helpful when we looked for a couch!

Cassandra is the best and sweetest person ever. She was so helpful with everything and made our decisions easier than anything.

Cassandra was awesome!! Got a great deal with her!

Mr. Franchesco was very friendly and personable. Great customer service. You can tell he cares about helping you find the perfect furniture piece for you!

Absolutely great customer service. I will say if you’re just coming in to look around, don’t come, because you’re guaranteed to walk out with something 😅

Ms. Cassandra made our shopping experience such a delight. I highly recommend her! Thank you, Cassandra!

Cassandra thanks for all your help

Great experience!

Cassandra was a joy to work with and very helpful. We were able to settle on something that we love. Thank you so much!

Ms. Cassandra was so warm and pleasant! She was knowledgeable and gave great advice so that we could make a well-informed decision. 10/10 I highly recommend! ⭐

Great customer service by Franco Chesco today. He offered his assistance from the moment my family and I entered the store and continued to do so until we found what we were looking for. We couldn't have asked for anyone better. Thank you so much for all you do.

Franco was very professional and easy to work with! Wonderful experience!!!

Awesome ...service by Cassandra was incredible...wonderful attitude and patient

Cassandra has been the primary reason we continue to shop here. She is very knowledgeable about the items, is quick, and provides great deals!

Ask for Ms. Cassandra she is a really nice lady . Great customer service .

Casandra is very friendly and helpful.. good customer service. Asking for her everytime!!

Cassandra was delightful, helpful, friendly, caring.....just the best. Ask for Cassandra

Loved my experience today!! Cassandra Pitts is DEFINITELY the one you want to see when coming here. She made the experience quick and easy. She’s very kind and easy to talk to. So approachable, I IMMEDIATELY went to her once I step in. All I did was show her a pic of what I was looking for, and she knew EXACTLY where it was. She’s very patient and informative with all selections I wanted to view, as well with all purchasing options—whether paying cash or financing. If you are blessed enough to catch her, ask for Cassandra!

Cassandra was very nice, helpful and patient

Nice furniture

Cassandra was an amazing salesperson. Was a pleasure doing business with her.

Cassandra was great and a pleasure to work with never felt pressured to buy very knowledgeable

Great experience! Lots of help with picking our living room furniture and pairing our furniture together

Ms Cassandra is simply the best!!

Thank you Mrs. Odreana for all your help and making my purchase a great experience

Went in for a small dining set and found exactly what I was looking for. Suki was absolutely fantastic to work with. She was insightful, friendly and personable. I’m very pleased!! Thank You Suki and Mark. Merry Christmas

Worked with Cassandra and Chris, 5 stars for both! Friendly and knowledgeable, excellent customer service! We’ll be back!

Beautiful store great managers and staff

Always my go to for any furniture or mattress needs! New painting on the interior and exterior gives it a fresh new look as well.

Chris Willum was amazing and helped me find what I needed in my budget quickly. He was friendly and knowledgeable and a great representative of Ashley.

As always, Ms. Cassandra (Columbus, Ga) is the best salesperson ever! We’ve been doing business for years now and she’s the only person I look for whenever I enter the store… you should look for her too!!! Ty, Cassandra!!!!

Ms. Cassandra was GREAT! Very informative and helpful, made the process of buying easy..would highly recommend her for all your furniture needs!

Cassandra was friendly and very nice. Please go see her. She will treat you right.

Went to Ashley Store today and Craig worked with us all morning. He was extremely patient and helpful with us during the process. He was knowledgeable and professional with the products we were interested in, which made the buying experience stress free.

Orleans was great! She was very helpful.

Ashley Furniture always does me right! Marcus Jackson answered all the questions my wife and I had. Now, we have a new king bedroom set coming home. Thank you to Marcus Jackson and everyone at Ashley Furniture!

Had a great experience with furnishing our new apartment recently. Craig was an absolute pleasure and helped us get a great deal on a dining room set that we loved. We will definitely return to him in the future.

Craig helped us score a gorgeous dining room set at the best deal. We are very excited for the new addition to our home. And we certainly appreciate Craig for making it an easy and rewarding exchange. We will be back for sure!

Craig helped my husband and I pick out the perfect mattress and bed. He was patient and took the time to explain the difference in quality to make sure we got what we wanted and needed. Ask for Craig!

Craig did a great job!

No hassle service. We shopped online and went by the store for confirmation.

Josh was excellent an very helpful during a life altering event went above beyond. He makes Ashley Furniture looks good. He is an excellent representative.

Cassandra did a excellent job on finding me a great selections of dressers to choose from. She was very attentive and provided great service the process was stress free. Veronica Walker

Cassandra Pitts is the ABSOLUTE BEST!! I’ve been dealing with her for over 3 years and I can say my family and I receive the best service when we are there.

Love this place! I want to give a big thanks to Mark for all of his help. He is a great guy!

Cassandra my sales associate was beyond helpful, knowledgeable, and passionate about the furniture they offer. She is a talented stylist & a sales rep, and I appreciated her approach and personal attention to my Furnishing needs. She is also extremely personable, knowledgeable and professional, making ours a positive experience. We can't say enough about how she treated us, balancing between being the resource we needed and giving us the space necessary to arrive at a decision. Hold onto her! She is definitely a asset to your store and company! She exudes excellence...

Cassandra was such a great help! Will definitely be shopping more at Ashely’s Furniture all thanks to her!!

Had the best experience with Cassandra. So friendly and helpful!

All of the selections were amazing and priced fairly well. My Fiance and I purchased a dining room set from Josh and will most certainly come back for all future furniture needs.

My salesperson Marcus was excellent! He was very courteous and knowledgeable. The store manager was awesome as well. I had a wonderful experience.

Cassandra is awesome!

Moving to Georgia from NY was a big task and Ms. Cassandra at Ashley made this transition a wonderful experience. She came highly recommended by my dearest friend Kay who has done business with her for many years. Cassandra was professional, knowledgeable, kind, and patient. If you are looking for peaceful experience full of joy then come find Cassandra at Ashley!!!! The rest of the staff were also very warm and friendly. The store is clean and has a nice set up. Great location.

Cassandra did an amazing job. It was quick and easy to purchase all the things I needed and it's wad all well priced. I am very thankful for her help

Cassandra Ashley Columbus is Awesom!! Ask for her if in town!!!

Cassandra and OD did an excellent job ! Their customer service was outstanding!!!

Easy process, Cassandra was a big help

My husband and I went to Ashley furniture looking for a sectional and we were greeted by Franchesco. He was extremely kind and patient with us as we looked at different sectionals. In no way did we feel rushed by him. If anything, we felt as if we were just talking to a friend the entire time. He answered all our questions and really wanted us to find something that we loved, in our own time. We eventually veered off to look at dinning tables which he helped us rearranged different color chairs to see which one we liked better and sat with us to see how it would feel if we were sitting with friends. He truly cared and he was very attentive. We are so happy that we purchased the sectional that we found and we definitely recommend him!

Cassandra Pitts....Thank you for your excellent customer service 👏

Cassandra Pitts was great it was a pleasure doing business with her

Cassandra was so helpful it was a pleasure doing business with her I would recommend her to my friends

Cassandra was a wonderful sales associate. She helped me find exactly what I was looking for and we were able to stay in my price range. I will definitely be back!

Ms. Cassandra was very kind and knowledgeable, offering various options to fit our needs and budget.

Cassandra was great and provided a lot of information.

Cassandra was so helpful and professional! I wasn’t in the store long and we found what i wanted within 5 mins

Franco was very professional and very understanding to what I needed. He even ensured I got great deals on what I wanted to purchase and I'm greatly satisfied with what I bought along with his awesome service and expertise.

Very helpful and informative

Cassandra

Suki Kim was fantastic and assisted in streamlining finding a great sofa set for my home. Friendly, sweet, and amazing to work with. I would recommend asking for her if you need any help with finding anything!

Cassandra was amazing helping us pick the perfect furniture for our new home. She went above and beyond all of our expectations. We will be coming back to see her in the future.

I had the most wonderful experience with Ms. Suki. The attention to my needs and my expectations were met, above and beyond any service I have received from other merchants. Thank you Ashley Furniture, and a very special thank you to Ms. Suki.

best customer service i’ve had!!!

Cassandra was the absolute best! Helped us find exactly what we were looking for!! Thanks you Cassandra!

I recently purchased a sofa and love seat from here for my new home and my shopping experience was great! The excellent person assisting me was Mrs. Cassandra Pitts. This was my first time in Ashley's and she greeted me with a polite and loving energy that made me feel welcomed. I was comfortable and at ease with walking around the showroom with her. She assisted me with my wants and needs and directed me to a set of furniture that suited what I wanted and a good value.

Craig German was awesome to work with! He was well informed and patient. Very pleased and will return.

Love this store and love everyone that works there! Brandon has always been super helpful. I never feel pressured and always find the perfect furniture for my home. This is definitely our families go to place to furnish our home!

Very professional sales person.

I have to be honest, I was hesitant about buying from Ashley after the last experience I had. Franco was the best though, he was the whole reason I even made my purchase! I’m going to love my new couch!

Wow! Best experience I’ve had in a furniture store. We had help from Franco and he was the best.

Franco was amazing! He went above and beyond to provide the best customer service!

Ms.Pitts was absolutely wonderful! She was very patient and helped find us the perfect couch for our family. We can’t wait to come back for the next addition to our home. Thank you Ms.Pitts!

I just wanted to share about the wonderful customer service we received at the Ashley Furniture store in Columbus Georgia. Our sales representative is Casandra and she was awesome. From the time we walked in we were greeted with a warm smile . We purchased furniture with her two years ago and we knew we wanted to do business with her again. We will definitely refer her to our family and friends. If you are reading this and are interested in furniture she can definitely help you she has your best interest at heart.

W had the pleasure of working with Ashley Wilson today at the Columbus, GA location. She made our shopping experience so pleasant. She was attentive to our needs, professional and treated with kindness like we were long time friends. We will be back for more purchases from her in the future.

Ms. Cassandra was that best, she knew her stuff.

I appreciate the professionalism that Josh C. displayed. He would definitely be the sales guy to go to. Again Thanks

Very nice experience! Craig was very helpful!

Cassandra has been helping us since we retired furnish our home since 2017..best person in sales in Columbus,ga

Odie was our sales person. She know the products and answered all of our questions. Great customer service and not pushy at all.

Mrs. Cassandra at the Columbus, GA location is awesome. She takes her time and she patient and helpful. This was my second time purchasing with her. Thanks Mrs. Cassandra for all you do.

Cassandra was so friendly, and professional. She made is so easy to pop in and get exactly what we wanted.

Cassandra was very nice, helped us trough the whole process with a very good manner and details and information about what we were looking for, thank you ma’am and god bless you.

Great experience with Suki and Odi! Found the couch we wanted. Thank you!

We had an excellent shopping experience with Odreana Livingston! She was very approachable, helpful, and pleasant to talk to. We will definitely shop here again!

Ms Cassandra was most helpful I am very patient with the elderly person

Franco was very helpful in purchasing.

Ms. Cassandra was very helpful and super sweet during our bedroom set buying process. She walked us through the whole process, giving us discounts when possible and we recommend her!

Outstanding service with Mark at the Columbus Ashley location! Great quality furniture, great price and very knowledgable, helpful salesman who went above and beyond expectations! Highly recommend the store and Mark!

Great experience

Craig German hooked me up with a great deal for my new king sized bed and mattress. He was very courteous and helpful picking out everything we needed. 100% recommend coming by and seeing him for anything you need!

Excellent store to buy furniture. Great staff.

Craig German gave us Excellent Customer Service today My Favorite Store and Sale Person!!! David And Tera Gordon

Cassandra was awesome and very helpful to me. Thank you for your service 🙏

Ordered recliner and sectional was given delivery date. They only delivered recliner. Called about sectional they couldn’t give any date. Ordered in July suppose to be delivered august 19th was not. They said earliest October. I finally canceled because I needed a sectional. Called about $399.99 delivery fee to be reduced they said no. After arguing many times they offered $100 refund. $299.99 for recliner delivery when it was there fault I had to cancel is wrong. Terrible customer service!

Salesman Mr.Franco was very knowledgeable about the business process of the company furniture sales. Very helpful

If you go to Ashley furniture in columbus ga , ask for Kasandra , she really take care of us and understood what we needed and more than beyond, I wish all employees be like her , make me feel as a family and show us all inventory with patient, professional and very acknowledged of everything, it is our third time that we come back to Ashley furniture, quality and great experience. I give five starts to Kasandra and thank you again for all you do and made our family so happy with our new furniture 🤗

Worked with Ashley and she was so patient and knowledgeable. She listened to my needs and got me exactly what i needed. Thank you so much!

Absolute great experience. Mr Franco was wonderful and would recommend anyone to ask for him!

Franco is great for the job very helpful!

This place is awesome, ask for Franco. He is very professional and he’ll get you your looking for.

I love this location! Franco is amazing and always provides excellent customer service. The quality and variety of the furniture makes this a perfect location for finding the perfect pieces for my home.

Fantastic customer service by Mr. Franco!

Franco was our sales person and he answered all my grandmother questions and was very knowledgeable. He had great patience and attitude even during a mind change. He was simply awesome with best customer sevice.

Cassandra was amazing. She introduced herself, told us about the specials and allowed us to browse the store without consistently hovering over us. But she was close enough and easy to find for questions. I loved that because the last thing I want is for a sales rep to be over my shoulder the whole time while I’m trying to shop.

Once Again, Mr. Craig German, provided excellent customer service. Returned to the store to purchase two more items and he was so very helpful. Thank you so much!

Mr.Craig German provided fantastic customer service. He was so very patient and so very helpful when I was so indecisive. I will Definitely be back for more purchases.

Cassandra was awesome and we got all the furniture at a great price

I purchased several pieces of furniture from the Columbus, GA Ashley store on 8/5/23. I received the warmest greeting at the entrance from Odreana Livingston. She made my shopping experience easy and fun. Her knowledge of the inventory was impeccable and she wasn’t a pushy salesperson. She was very personable and customer friendly. If you are ever in the Columbus, GA Ashley store, ask for Odreana, she’s the best! I found the furniture prices at Ashley to be much more affordable than other furniture stores in that area.

Franchesco was awesome as soon as we walked in he helped us and answered all our questions. Asked us what we needed we told him and he took us to the right products. He knows his stuff.

Mark was very helpful and professional and friendly

I have always had good experience here. Yes, I acknowledge it is a bit pricier than some places, just like I know what happens when you try another store. You definitely get what you pay for. James B. was an excellent salesman. Yes, he tried to sell more, but was never pushy and listened when I said no. He was great. I will definitely go back to him when I know what else I need.

Suki was very helpful to us!

Great store! Odi was very helpful! She listened to what we needed and wanted and helped us to get just the right chair and bookcase.She did a great job of explaning the delivery process and the stores policies. She was so nice. I really appreciate a store that has friendly people working there. So much better than buying on line and having to put it together yourself. Better prices and quality too!

Great service! Suki was super helpful and resourceful. Will return next time we look to upgrade our home furniture

My experience with Craig was awesome. He is very patient with a undecided person like me and help made my buying experience easy! The store is nice clean and very organized

Loved the shopping experience with Odi. She was very helpful, had her listening ears on and helped us look at the furniture that best fits our need. She even helped us get the best price for the furniture we purchased. Very patient and very helpful, she was absolutely professional during our course of seeing the furnitures, finalizing them And completing the purchase process. 100%I will be coming back to Ashley and will ask for Odi Livingston.

Cassandra was our salesperson and she is awesome!! Very knowledgeable, great personality.

Mrs Cassandra Pitts is the best around! Hands down! Helped me get exactly what we wanted and fast. War Eagle!

Franco was extremely knowledgeable and fun to work with finding our living room sectional! The Rawcliffe was the perfect fit, depth, material, and color wise. I couldn’t have asked for a better salesperson.

franco was so helpful!!👍

Cassandra Pitts is an excellent salesperson who's loves the lord. She's very knowledgeable when it comes down to ANYTHING in Ashley Furniture. We will be definitely shopping with her again!!!

Ms. Cassandra Pitts is an excellent salesperson who loves the lord. She is very knowledgeable when it comes down to ANYTHING dealing with Ashley Furniture. GO SHOP WITH HER. You will not be disappointed because we will definitely shop with her again.

Great experience working with Cassandra Pitts at Ashley today she went above and beyond to make sure that we got exactly what we wanted. Ashley is a great place for your furniture needs.

Cassandra was amazing!!!!!

Marcus was very helpful and displayed the utmost custom service.. My family was very comfortable working with him!!

Cassandra was awesome. Provided excellent customer service and really took the time needed to satisfy our needs. She went the extra mile!

Great shopping experience. Thanks Cassandra Pitts for providing us with excellent customer service. Her kindness and genuine interest really made a difference in our decision to make our purchase. Ask for Cassandra Pitts😊

Cassandra was very professional, knowledgeable and patient with us the entire time. We could not have had a better salesperson and enjoyed all of the demonstrations that she gave us. Thank you Ms Cassandra and when we need any other home furnishings you will definitely be requested. Ashley Furniture you found a good one. Thank you

Cassandra excellent sales and service professional all the way through. 👍🏿👍🏿👍🏿

Cassandra she is WONDERFUL! VERY VERY HELPFUL!

Marcus was extremely helpful and accommodating. We've been customers of this Ashley furniture for over a decade and have never had a bad experience.

I had a great experience with my furniture purchase in Columbus, GA. Craig was knowledgeable and helpful. There was a couple issues with delivery and I will be going to the store in the morning, but overall I am extremely satisfied with my purchase.

Cassandra was such a blessing and so helpful when we were searching for our perfect livingroom set

Cassandra is wonderful to work with!

Cassandra was the delightful staff member who helped my husband and I yesterday in purchasing a dining room set. She gave us time to view the items on display but was close at hand to answer any and all questions we had. Her courteously, professional and personable manner was such that I intend to request her help again on our next visit!

Mrs. Suki is well representing Ashley Furniture Store with the highest professional to my family. Mrs Suki aided us with the exchange of a new mattress. If I could give her 10 stars I would. Best employee of Ashley Furniture Store in Columbus, Ga.

Mark Gibson was very helpful, not pushy and very informative. We will be passing along his cards for sure!!

Be sure to ask for Franco!

I have been here a few times and I have to say, Franchesco Franco has helped me every single time. Any questions that I have he answers them and he has helped me pick out almost everything in my apartment! 10/10 if you need help with anything find Mr. Franchesco Franko, he is down right amazing!

A huge thank you to Mr. Franco for making this experience stress free and easy. Mr. Franco was super knowledgeable, very professional, and friendly. There are so many different options to choose from. Mr. Franco worked with us until we found exactly what we wanted and made sure we were 100% happy. I'd recommend Ashley to everyone. We will definitely be back to purchase more furniture. If you want an amazing experience with buying the right furniture, go see Mr. Franco at Ashley. Thank you again, Mr. Franco.

I recently came in with my grandmother and shopped around for a bed. We received very good assistance from Franco. He was very kind and patient. I will ask for him next time I go furniture shopping.

Franco was awesome!!! Very knowledgeable and went out of his way to help me and me wife. Definitely will be returning in the future!!

Mark was wonderful in our search for new living room furniture and a mattress! He answered all our questions, was never pushy, and helped ensure the best deals! Highly recommend Ashley furniture for your needs and make sure you go in and ask for Mark!

They have an amazing selection for the creative mind and the sale associate, Suki Kim, is really sweet and can help you choose furniture that is more to your liking and budget.

So happy with my new purchases!! Franco was the absolute BEST!! Patient, knowledgeable, and friendly. Go see him for all of your furniture needs!

Definitely go see Franchesco Franco. He was very helpful in my findings. He’s amazing!!!!

Odreana was extremely helpful in picking out our new sofa, and called to provide us with an update on our delivery as well. She is an excellent sales professional there and cares about her customers. The delivery men were very friendly and did an awesome Job setting up the couch. Overall highly recommend!

I will never, ever do business with Ashley again. After a year and several visits by technicians our beds are still lopsided. And the bed step broken by incorrect installation. Buyer beware, this place will sell it to you, but you are on your own after that…

Mr. Franco was very helpful and knew a lot about the furniture. He also helped with finances.

My family and I came in and had a wonderful experience. Our sales person was Franchesco Franco. He was knowledgeable about the products and helped us through the finance process. We will definitely be back for our furniture needs.

Franchesco is one of the best person to talk to if you need help looking for something and he's such a good employee in my opinion

Mr. Franco gave me a great experience and after that interaction he probably could’ve convinced me to buy the whole store.

Suki was awesome! She was super fast and can hook you up with amazing deals and discounts!

My salesperson Craig German was amazingly knowledgeable and patient! I highly recommend him!

Marcus Jackson was a good and kind sales assistant. He was engaging and efficient. Thanks

Ashley Furniture HomeStore 6499 Whittlesey Blvd Columbus, GA 31901

Y’all need to go and ask for Tiffiany she only works Thursday through Saturday but trust and believe you will want to catch her on her days because she was so very helpful and kind . The amount of information she provided and the honesty I appreciate it so much because so many salespeople just want to try and sake absolutely anything without giving their honest opinions but not with Mrs Tiffiany she pushed us towards things that would last and weren’t just for looks . Go ask for Tiffiany she will not let you down

Tiffany Klukas was an absolutely amazing help in navigating my interior design. She definitely made it a fun, memorable experience in making my house a home for me.

Today at ashley’s furniture Odi helped me and my find the perfect couch , tv stand , and bookshelf for such great prices. Thank you Odi definitely will be back again !!

Odi was awesome. She met my needs and set me up with a new sectional that I absolutely love!!

Mark Gibson was very helpful with helping my family and I decide on our living room suite. He was very patient helping us with our decision. Excellent service all around! We will be asking for his help in the future. -The Ingersolls

Craig G. was great to work with!

My salesperson was Odi! She was really sweet and helpful! She made the process really easy and simple! Very friendly!

They be nice n stuff in der!

Mark was a true professional.

Marcus was such a pleasure to work with. He made the entire buying process seamless and simple. When you go into the store, please ask for Marcus! Oh and Brandon was AWEsome!!! My new favorite store to visit in Columbus.

This stores customer service is strong just like the sales manager’s calves! I will continue to be a repeat customer of this location!

Best furniture store I have been too!! Brandon Walker is one of the best Salespeople I have ever encountered!!!!

Great experience and great staff to work with..

Marcus Jackson did a FANTASTIC job helping us find what we were looking for. Very attentive to our exact requirements and went above and beyond to help.

I purchase Furniture from Ashley 4/29/23 total $3600.00. They sold me a Guardian Protection Plan that I didn"t want. I called to cancel it and no one will cancel the plan or refund me. Guardian keep telling me that Its not in there system. Ashley keep telling me to contact Guardian to cancel. I will never buy from this company again because the protection plan is trash. I use them before and they keep your money and doesn't fix anything. I have asked for the home office from both of these companies,but n either one of them has an home office to contact straight bs!

You guy know what, 3 word : Professional, Good-sale-er, good quality. I recommend Cassandra, she very kind and she is master of getting you guy a best deal for everything. Try to help everyone get a thing kn store with perfect price.

Cassandra was a very warm person with a very loving uplifting spirt. We came in 30 mins before closing and she stayed well past closing time just to help us without rushing. I will differently reach out to her for future purchases! Thanks Cassandra you’re a great asset for Ashley. I’m a VERY grateful customer…Angela Coppock

Cassandra made my shopping experience great. She was attentive and very kind. Thank you Cassandra

Cassandra was extremely helpful and very patient with me as I made the best decision. Every customer should ask for her assistance and beautiful smile!

Cassandra was fantastic!! Make sure you ask for her!!

Mrs. Cassandra has the most outgoing and positive energy. She is very knowledgeable with all the furniture options and customizations. She answered all questions accordingly and with precision. I would recommend Mrs. Cassandra to anyone interested in buying furniture from Ashley's. My overall experience was very satisfying!

Cassandra is absolutely the BEST! I’ll definitely buy from her any day of the week. So kind hearted and knowledgeable. She made this experience a breeze.

casandra was great … took care of all our needs

Ms. Cassandra assisted me and my wife to pick the right mattress. Great prices and awesome help from this lady. If you need any help come see her. No preasure at all.

Ms. Cassandra was my angel. She helped my with a purchase of a most needed new power recliner. Great price and great attendance, and best of all no pressure!!!!! Come and see her!!!!!

Odi at our Columbus store is awesome! Just made our second furniture purchase with her. She is extremely helpful, knowledgeable and just a pleasure to work with too. Thanks Odi!!

Ms. Cassandra was a great help in the purchase of our new sofa! She was very helpful and has a great personality! Highly recommend seeing her for any of your furniture needs!

Cassandra was a GREAT help! Thank you

Cassandra was great! Very helpful.

Ms Cassandra Was an excellent saleswoman. She provided 5 star service and made the process seemless

Cassandra helped my fiancé and I find a nice affordable living room set. She was very nice.

Cassandra was amazing!!! She walked us through the entire process and answered every question!! We had truly outstanding customer service!!!

Cassandra wonderful help finding my new sofa sleeper and dining table!!

Cassandra so sweet and professional made my day! Thank you!!!!!

Very disappointed with my store brand mattress. After only 5 weeks of sleeping on it, I noticed that there was already a dip, near the upper area of the mattress. When I went back to let them know, I was told that it was due to me not having purchased the boxspring for it or it could possibly be a defect. Really? These people are frauds when it comes to honoring their warranty. They will make you jump through all kinds of hoops just to prove to them that their mattress that you, the customer, who has to lay on every night is uncomfortable and is not of quality, but most importantly is defected. If you are not willing to pay $3,500 and up, on just a mattres alone, do not purchase with any expectation of comfort.

Cassandra did a wonderful job finding the perfect fit for us highly recommend her for all your furniture needs

We went to buy a new couch for the family about a week ago. We were immediately greeted by Odi. She had a friendly smile and asked what we were looking for. We described the type of couch we were looking for. She was not pushy she let us explore the whole store but stayed with us to provide information about couches we showed interest in. It was very beautiful how she did it, I never felt overwhelmed by a sales person hovering but the moment I had a question there she was. Once we found a couch we like she gave us a great deal and made the buying process very quick. About a week later she te Ted to check in and see how everything was and to make sure we had heard from the delivery people. Even after sale was done she went out of her way to make sure we were taken care of. If you need furniture go see odi at Ashley's furniture

Cassandra and Matt were great. Really worked hard for me. Will be back! Made buying fun!

Wonderful salespeople, very helpful enjoyed my visit with Matt and Cassandra

Mrs. Cassandra Pitts was such a blessing today. We walked in with an idea of what we wanted, and she went above and beyond and blessed us as we move into our new home soon. Go see Cassandra for all your home needs. She'll bless you over and beyond what you've experienced anywhere else.

Cassandra Pitts was great helping us get what we wanted.

Our sales lady, Cassandra is a very special person. Enjoyed walking and talking with her as we made our selections, and every thing went well.

Ms. Cassandra is absolutely fabulous! Please ask for her you won't be disappointed. My wife and I have been loyal customers for the past five years and she has exceeded our expectations every time!

Cassandra is awesome! She's been providing amazing service to us for 5 years. We only work with her!

Ms Cassandra P. is down to earth and very knowledgeable. She makes you feel very comfortable. She is an asset to your store!!

Cassandra was very patient and knowledgeable. She helped outfit my sister's home office!

Oni the sales person was fabulous didn't push us or follow us around the store. We recommend Oni and Ashleys.

We weren’t sure exactly what we needed for the space, but Casandra took care of us and helped us find our perfect piece! Couldn’t be more pleased with our experience.

Cassandra. Best sales personnel in Columbus Georgia will always shop here.

I definitely recommend this store. Odi Livingston was such an incredible help with finding the perfect piece for my space. Even with such a large selection, she was very knowledgeable about what specifically would work both with size and aesthetics.

Ms. Cassandra is truly heaven sent. She took her time with me and reassured me that anything is possible. Thank you so much!

Cassandra took excellent care of my family and I. She was considerate and answered all questions and gave great advice!

Big thanks to Cassandra! She immediately made us feel welcomed but then allowed us to look around on our own. When we were ready, she answered all our questions with knowledge & enthusiasm. Then she finalized our purchase of a sofa & loveseat. We enjoyed our time with her and felt like we were blessed with a new friend.

There is a wonderful young lady at Ashley store by the name of Cassandra that assisted me in getting new furniture for my home , she also blessed me in the process. Thank God for such an amazing person. Shirley Law

We had a great experience shopping for a living suit with Odi she is smart and fun and a pleasure to have worked with on this purchase

Cassandra sold us out bed and now furniture for my daughter! She is so nice and she is the reason we keep coming back! We will be back to see her again 😃

Cassandra was so wonderful and helpful with everything!

Cassandra was incredible, thank you for everything!

We came to get a bunk bed for our boys and Cassandra helped us. She helped us stay in our budget and made the process easy and fast.

Cassandra gave us great service!

Cassandra was great friendly and professional.

Ask for Cassandra when you walk in and if she’s busy, wait, it’ll be worth it! She knew the store like the back of her hand, was informative, helpful, kind and present without being pushy. Would give a higher rating if possible. Thanks Cassandra :)

Cassandra is our salesperson of the year. We recently purchased living room furniture. When we found ourselves in need of a bedroom upgrade, we went directly back to her. Her honesty, kindness, expertise in knowledge, and humble spirit makes her salesmanship supreme in nature. We absolutely love her. She is our go to person for any furniture need.

Outstanding customer service and very knowledgeable staff. Professional work ethic and happiness with a smile.

Cassandra, provided us with the best experience. Super easy and no pressure. She just let us do our thing and went above and beyond for us.

Cassandra was great!!! Wonderful experience!!! Can’t wait for my furniture to be delivered!!!

The best place for furniture needs. Military discount, shipping, and knowledgeable sales personnel.

Cassandra Pitts sold a bed to me without letting me know that a vital piece needed to be bought to support the bed. I honestly think she did that on purpose because I didn’t want to buy the bed that was 4k. So it gets delivered, and we can’t sleep on it because it needs a slat. I don’t know much about anything because this is my first time buying a bed with a frame etc. I called Ashley for help and the phone keeps hanging up from the important person that was supposed to be able to help me. Finally reach someone and they say I need a box spring. I knew that’s not what was needed. Now the bed is high up the ceiling and I still can’t sleep on it for fear I’m gonna fall. DO NOT BUY FROM ASHLEY.. they are overpriced and it’s only about the sale. It’s not about the customer at all.

We used Cassandra at Ashley furniture and she was the absolute best! I highly recommend her. She’s been so helpful for us!

Suki was incredibly helpful and was able to get us a great deal on our sofa set!

Recently went to this location to browse and while I was there I met one of the staff members named Odi! She’s amazing, has good conversation, and very friendly. I totally recommend her for sure; Odi had helped browse according to my interests as well as secure my payment on a bed set.

Very friendly and great service! Thank you ashley!

Mrs. Tiffany was very helpful towards my husband and I, she helped us find the perfect set for our home while also giving us a great deal. Super friendly and insightful, we’d love to come back and shop with her again.

Cassandra and Brandon the manager was wonderful, very helpful and great customer service.

Cassandra took excellent care of us today. I felt like family before I left. It is very nice to find someone who loves their job

nightmare wait times for furniture

Cassandra is a very qualified saleswoman. She helped us find exactly what we needed

My sales associate was very helpful and polite. Odreana made sure that I found everything needed for my son's bedroom. If I need anymore furniture Ashley Home Store will definitely be the place. 10 out of 10 for Odreana.

Had the best shopping experience with the help of Suki Kim! She was very knowledgeable and made the process easy for my fiancé and I. Definitely will be coming back for more furniture in the future.

I had a wonderful experience at this location. Marcus was very patient and accommodating. He was also able to locate a piece of furniture that I had been searching endlessly for. I highly recommend giving this store a visit. The manger Matt was also very accommodating and hands on.

Great experience….excellent service! Mark, sale consultant, was very knowledgeable about Ashley products. He was quite helpful without being overbearing! We enjoyed the experience.

EXCELLENT & FRIENDLY CUSTOMER SERVICE WITH AWESOME PRICES! THANK YOU CASSANDRA FOR HELPING ME DECORATE MY HOME WITH EXPERT DECORATING IDEAS!! THIS PRICESS WILL CONTINUE!

My sales associate Tiffany was such a great help... She has some the best customer service I've ever seen! Overall she's a great sales associate to have!

My sales associate Tiffany was such a great help… She has some of the best customer service I’ve ever seen! Overall she’s a great sales associate to have!

Worked with Cassandra on getting a new sectional and she was absolutely amazing. Cant wait to shop with her again

Cassandra was very helpful

I love Ms. Cassandra. She provided quick and easy help!!!

Cassandra was awesome!!

I just wanted to say Matt and Marcus made my experience very special. They did amazing job with me getting my bedroom set done.

My husband and I had a great experience with OD today while picking out and purchasing furniture. She was able to give suggestions after finding out what we were looking for. She made sure she was attentive to us and explained the details of everything thoroughly. Go see her, you will be pleased!!

Cassandra Pitts has great customer service and is very knowledgeable about the product. She provided a great experience from beginning to the end.

My husband and I can to the Columbus Ashley store and we were greeted by Mr. Craig German. We were looking for a mattress. Craig is a very experienced and helpful sale associate. He educated us, answered all our questions and provided an overall great experience. Craig’s time and assistance made our purchase easy and seamless. We will definitely be returning to the Columbus Ashley store for our future furniture needs.

Cassandra was AMAZING and was able to help me find the PERFECT desk for my mom! She was incredibly knowledgeable about every desk available, took the time to make sure I was happy with my purchase, and will definitely be who I look for next time I am in the store.

Cassandra possesses exemplary customer service skills. She is attentive and ensures the customers needs are met. I will refer her to family and friends. She is a five STAR young lady.!

Cassandra was such an amazing help, definitely recommend her.

Cassandra was my sales associate. She was excellent. She was knowledgeable. Professional and made me feel special. I gave her 5 stars and will tell others to visit Ashley and look for her for assistance.

Mr. Franchesco Franco by far the best sales representative I've ever worked with. If your going to shop at Ashley make sure you ask for him! I would recommend him to anyone!

Great store selection, with a great sales staff. I highly recommend!

I went to Ashley’s in need of a new bed set and Monroe helped me find exactly what I was looking for. I ended up getting both the bed, mattress, and matching dresser. I was Very pleased with my experience and would recommend anyone to work with Monroe

I visited this store recently and had a great experience. The associate was very professional and would definitely recommend Ashley’s for your furniture.

Great experience when I came in. The Associate was very knowledgeable and gave excellent suggestions.

Great service and selection. Hunter will help you furnish any room you have in mind!

My husband and I walked in looking for a new sofa set. This is our second time purchasing a couch set. We wanted a change in colors for our home and Ashley furniture store never disappoints. Craig was really approachable and friendly from the start. He was great with explaining all the different possibilities when it came to the different sets. He was very patient giving us space to browse and talk about our options as well. When we chose the sofa set we wanted, he mentioned it also came with an ottoman which was not shown on the floor. I am glad he made sure to inform us because it made our purchase much more worth it!

Suki was so great helping me. I found through her advice the perfect furniture for my house. I would definitely ask for her again in the future.

Cassandra was a wonderful sales associate who helped us find what we were looking for. Never felt rushed or pressed, and she took lots of interest in getting to know us. Highly recommend her if your looking to make a purchase :)

Cassandra was great! Not pushy at all and saved me a ton of money. Highly recommend

We went in just to get an idea of what was around these days. Tiffany Enfinger greeted us when we walked in the door and was super friendly. Not pushy at all. She followed us around and answered a million questions and I bet she walked the whole showroom floor 20 times for us. She listened to what we thought we wanted and she was wonderful at helping us put a whole room together that looked great! She has a great eye for design. She was brilliant, not push, personable, and just nice! We’re so grateful for her. We will leave a review on the furniture once it arrives. Angie & Gary

Ms.Suki was a great sales person. She explained in depth store agreements, terms, and was knowledgeable about the store inventory. I appreciated her services.

Ms.Suki was so helpful in helping me get what I want. Very professional and patient!

Great service! Suki helped me with the purchase of my new bed set. Highly Recommend!

Love coming here I worked with Suki she helped my husband and I find a bed set in our price range! Definitely coming back!

Excellent service

I typically avoid big name commercial furniture stores, however we made an exception today and stopped in to pick up a couple pieces of furniture we had been searching for for months and seen on the website. MONROE was absolutely fantastic at assisting us with finding those pieces of furniture and ensuring that we got the best price possible. He was personable and professional at all times and made sure that he respected our time and pocketbook. Definitely changed my opinion of big name commercial stores. I recommend this location and specifically Monroe for any of your furniture needs.

Ashley furniture in Columbus, Ga. Has the best service. From the greater at the front to the staff behind the counter. Friendly, knowledgeable, and helpful. I especially want to give my sales lady a big 5 stars. Cassandra was super from start to finish and has the most wonderful spirit. Call ahead to see if she is there, you will be glad you did.

My family and I came in looking for new living room furniture. I described what kind of material I liked and didn't like and Tiffany showed us the perfect set for us! She was very knowledgeable and showed us various sets, but we went back to the first one she showed us. We also needed a new mattress and she showed us several different types, but again, we went to the first one she showed us. We are very happy with our purchases and with Tiffany! We will definitely be back when we need more additions to our home. THANK YOU, TIFFANY!

Cassandra is an excellent sales associate. She recommended several options to assist with furnishing my rental property. She alone makes it worth the trip to Ashley.

So kind and helpful!

Cassandra

Great experience here today Odreana was very helpful and demonstrate excellent customer service she was very detailed my dad found my mom the perfect recliner with her assistance

Tiffany and Brandon are the best go see them I sold my bedroom furniture this morning and they have me a good deal with some new furniture this afternoon!!!! Tiffany seemed to be someone I had known for a long time and I met her today!

Excellent customer service with Tiffany Enfinger ♥️ Although I live in Alabama, this will be my store from now on.

Customer service was excellent

Great experience the lady was outstanding thank you Cassandra. You really met our needs.

Cassandra was great ! Highly recommended!

Cassandra is awesome.

Cassandra was very helpful and such a blessing!! I will definitely be back!

Cassandra Pitts was great to work with when I was trying to find a new bed. She is very patient and she goes the extra mile to get you the best deal possible.

We came in to get smart beds for my parents and we were greeted by Cassandra Pitts she was not only friendly but so helpful w everything we were looking for.. helped explain everything and looked any discounts that we can use.. very helpful very friendly.. very greatful and thankful for her help.. great experience 😊🙏

Cassandra was amazing today! We came in to look at the adjustable beds….walked out with a new bed AND a new friend!!! Her personality, along with her knowledge of the products we needed matched the beautiful day outside! We appreciated her today!!

I had an outstanding experience with James. He was extremely helpful and helped me pick out the perfect table!

First time buying furniture, customer service was great and staff very friendly! Franchesco Franco was the sales man and he was great as well! The reason I am leaving 2 stars is because they snuck in a 180 dollar 5 year protection plan on the couch! Got home and looked at the receipt and went back the next day to see if it could be taken off and I could get a refund and they explained that the price of the couch would go up without the protection plan. Just wish that was stated upfront before I paid , getting married in 6 months and that money could have been used elsewhere.

Franchesco Franco was absolutely phenomenal! He got us an awesome deal on a new dining table set, he made it a quick and easy process! Highly recommend asking for him!