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Ashley Douglasville, GA 30135
Ashley Douglasville, GA
Your Local Furniture, Mattress & Decor Store
Ashley is committed to being your trusted partner and style leader for the home. This commitment has made Ashley the No. 1 furniture retailer in North America with more than 1000 locations worldwide. No matter which Ashley location you visit, you'll find stylish, quality furniture that's just right for any room in your home. That includes many of the top mattress brands—including Tempur-Pedic, Sealy, Simmons, Serta, Stearns & Foster—as well as our very own Ashley Sleep mattresses, which offer superior comfort without the premium price tag. In fact, every Ashley Sleep mattress is subject to more than 200 quality control tests—because a great mattress makes a difference to your quality of sleep and even your quality of life. Your home is more than a house. It’s the daily moments and experiences you share that make it uniquely you. At Ashley, we celebrate being home with you. Our locally owned and operated Ashley is passionate about bringing you the best value in furniture and mattresses for your home. Visit your nearest Ashley showroom today.
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I went into the store to make a puchase, it was simple and fast because I already knew what I wanted. However the one star rating is because I was told that my order would be delivered the following Monday. Needless to say it wasn't and I however wasn't informed of that until I reached out to customer service only to be given two different dates 5-12-22 then 5-19-22), fast forward to now when that delivery date is, well was supposed to be tomorrow (5-19-22). I tried tracking my order and it wasn't found. So i again reach out to customer service only to be told that now the delivery will be 5-26-2022. If i wanted to wait a month or more for furniture, I would have gone to Rooms to Go. I can not be a repeat customer to this establishment, nor can I highly recommend it to anyone. It wouldn't be so bad, had someone called me to inform me that my delivery would be delayed. I took off work to be available, twice now. Now I have to request yet another day off with the hope that it will finally happen. If an item is on back order or out of stock, I would like to be given that information beforehand, because then I probably just would have bought something else. That's the excuse I was given today for the delays.
Our sales person “Que” was awesome! He listened gave and us excellent customer service. I highly recommend working with him if you visit the Douglasville store.
Return to purchase table for chairs I had previously brought. Sales woman looked it up ordered them for me . I was in and out in 20 minutes. Great job
Went in looking for a chair...say a lot of great furniture. I was greeted at door with great customer service
I will NEVER shop here again i ordered a furniture set in Oct 2021 my coffee table was never delivered. I keep getting the run around then i get the date of Feb no table then March 2022 now i get a phone call that it’s not until April. This is ridiculous my living room in my house looks empty waiting on the worst customer service i was told lies to make a sale. NEVER AGAIN!!
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