Ashley Store | Kennesaw, GA 30144

Friendly service and a nice selection of furniture that is priced affordably

Excellent service (Jordan). Found the perfect piece and he made buying easy

Thank you Jason for helping my wife and I find the perfect sofa for our home!

I had the pleasure of working with Robert. He assisted me in finding all the items that I wanted and helped set up my order (I had trouble placing them online). He was exteremly patient with me as I had a ton of questions. I appreciated his professionalism and kindness.

Extremely Disappointed with Poor Quality Furniture and Misrepresentation. I recently made an investment in purchasing furniture for my bedroom at Ashley Home Store including 2 chests, 2 nightstands, and a dresser with a mirror. However, I am extremely disappointed with the poor quality and the stark difference between the furniture showcased in the showroom and what was delivered to my home. First and foremost, the dresser's height poses a serious safety risk, as it is highly prone to tipping over unless securely anchored to the wall. This poses a significant concern, especially for households with children or pets. The manufacturers should prioritize the design and construction of furniture that prioritizes safety. Furthermore, the functionality of the furniture has been a constant frustration. The top drawer of the dresser is particularly difficult to manage. The drawer frequently gets stuck or jams, making it a cumbersome task to access or store items within it. Additionally, all the drawers do not close properly nor align properly. They often require excessive force to ensure they are fully closed. This lack of attention to detail is simply unacceptable. Another disappointing aspect of the purchased furniture is in the discrepancy between the advertised appearance and the actual product. The knobs on the furniture were advertised as being a beautiful bronze color, yet what was delivered were generic gray knobs. Also, the surface texture and color were totally different than advertised in showroom. This misrepresentation is deceptive and leads one to question the honesty of the company. The overall poor quality of this furniture, coupled with the exorbitant cost leaves me feeling thoroughly dissatisfied with my purchase. I expected a higher level of craftsmanship and attention to detail considering the price paid, but sadly, this was not the case. I urge the company to address these issues promptly and take responsibility for the poor quality and misrepresentation of their products. Future customers deserve better customer service, accurate representation, and furniture that reflects the value they are paying for. In conclusion, the purchasing experience has been marred by the poor quality of the furniture, the risk of tipping due to inadequate design, difficult-to-manage drawers, misaligned closures, and the use of incorrect knobs. I strongly advise potential buyers to reconsider their decision when considering this brand of furniture, as my experience has been unequivocally disappointing and unsatisfactory.

We've been to the store a few times looking for the quality of the furniture and service. But this last time it was surprising that we were attended by a wonderful saleswoman, Mrs. Nancy Cummings and we made a good purchase. Thanks Mrs Cummings and Ashley Furniture.

Robert Callazo is phenomenal and exceptionally talented and great at his desire to help me with my purchase today. He identified that I needed help as nobody noticed that I was here to purchase furniture. Being an Ashley Furniture customer since 2005; his help today put a smile on my face. He is patient; engaging; intentional; knowledgeable and kind as he offered so many options for me to choose from. Thank you Robert for being exceptional and great associate. God bless you. Amen

What a great experience purchasing our new leather sofa, loveseat, recliner, nightstands and lamps with Jason Hart’s help! He was super helpful with finding just what we needed and coordinating the delivery of our furniture!

Items look great. Don't bother contacting the store or customer service if you have an issue. However the salesperson was very helpful.