Ashley | LaGrange, GA 30241

I have always pay cash for my furniture when I go to Ashley this is the first time I have had this problem of ever hearing that I have to get something that I no longer want that was not in my possession at all, I tried getting my money back. They are forcing me to get a dining room set that I no longer needed which I called the next day after I purchased it before I received it or anything I have even called up there trying to get something else because I no longer needed the dining room set. All I got was I’ll call you back never received a call back , that dining room set is still sitting there. I have never heard anything like this in my life where you cannot change your mind about purchasing a item. I have had numerous different stories from the manager in regards to why I can’t get my money back, and none of it makes sense they don’t even go by their own policy when it comes to returns or refund the dining room set was not on clearance . All I wanted was my money back because I found one cheaper so now at this point, I feel like I’m just gonna take them to small claims court because people are entitled to change their mind.

Closed on Sundays?? Some people only have time to shop on Sundays.

I love that Ashley delivers their own furniture and not contract out. It made a huge difference in the 5 Star delivery. The men operated the adjustable platform w mattress thoroughly until the new king bed was positioned just right for full operation. What an awesome job! A great experience.

Bought 2 easy chairs. Got a super deal.

I would give 0 stars if I could. This place is terrible AVOID AT ALL COSTS!!!!!!!!!! Purchased a couch, bed frames, etc. it took half a year to receive the couch and it has been over a year now we still haven’t got other furnitures. The customer service is an absolute joke!! Every time we call to check the delivery status, the first thing they say is it should be delivered any minute when they actually didn’t check the status. How could you know if you didn’t even ask my name? They are terrible at their job. Never come here to buy a single thing ever again in my life.

Big thank you to Neisha who helped us find a bed!! She went above and beyond!!

Went in to get a simple box spring and frame. Took WAY too long. The lady that waited on us treated my disabled mother like a mentally deficient child and repeated herself far too much. By the time we left I was ready to scream if I heard sweetie or sweetheart one more time. Never shopping there again.