Ashley HomeStore Lithonia, GA
Here at the Ashley HomeStore in Lithonia, Georgia, we believe that your house is much more than just a dwelling. You’re creating a home filled with family and friends, and building life-long memories along the way! This is what inspires us to help you furnish and decorate your home with our large selection of furniture, decor, and mattresses. We have been your go-to furniture and mattress store in Lithonia, GA since 2009. Our dedicated and experienced Store Manager, Edward Camen, has built a team that is committed to being your trusted home partner and they pride themselves on their selection and knowledge of their expansive furniture and mattress selection. At the Lithonia Ashley HomeStore in Atlanta, GA, we are not only thankful to celebrate your home with you, but we are also dedicated to charitable work with the Hope to Dream Foundation. You can find us in the same area as Stonecrest Mall. For those of you on a tight schedule, the best time to avoid the crowd is within the first opening hour between 10:00 A.M. and 11:00 A.M. We look forward to being the furniture store that helps you fill your home with memories, and hope to see you soon!
The sales associate was Chrissy was very nice and knowledgeable about the Funiture.
I wanted to give a positive shout out to the customer service I received from the manager at this store today! I had ordered a product that was not received and the manager made sure to go out of her way to research the issue and to call me back to provide the best possible solution she could at this time. I have had a few experiences where the customer service stops when the employee feels they can no longer help but this experience was just the opposite. Most time people complain about what was wrong, which I could have done but because of the effort I received today, I choose to be thankful for this experience today! Much appreciated!! Thanks Ms. Samantha
I had a great furniture shopping experience at Ashley. Crystal was extremely helpful, she let me shop at my leisure, and made herself available when I needed her. I found a lot of stylish, yet affordable furniture. I will definitely be back!
This has been the WORST EXPERIENCE EVER. Signed my contract 6/2. Was told my sectional would be delivered the end of June b/c it was on back order....cool. End of the month arrived no furniture. I understand delays due to the pandemic. But I did receive my furniture until Aug 11. I was given an amount that was owed on the furniture. Went to pay it off ....I have an additional 200 amount added talking about taxes. To make matters worst they couldn’t even find my paper work. Never again!!!!!
The customer service was great and they were well informed in helping me out with a great selection
I bought bed room set for kids, it is my worst experience, customer service is so worst not single one , I talked to three people, they keep us on hold and forget, I don’t want to give them star. I never recommend to anyone
Worst experience with this Ashley’s. Made a purchase on 8/29 was told delivery would be 9/1. No delivery was made after calling was told product not in warehouse and won’t be in until 10/29. When I called no remorse the rep was like, ma’am you can just come in and chose something that is in stock. I only gave one star because I could not give less, they deserve no star.
Alishia and I ordered a leather recliner that has all power controls, wireless phone charger and speakers installed in both sides of it with volume controls and more in the left arm rest. We are excited! We also got a new computer desk to replace the old one. Ashley Home Store has a wide variety and large inventory to choose from and we looked for several hours. Couldn't get everything we liked today but we are going to go back very soon ! CHECK THIS PLACE OUT ! WE THINK YOU WILL LIKE IT TOO.
There appeared to be a good number of employees but I literally had to call while sitting in the store to get service.
The employees here are so awesome, friendly, and knowledgeable! Thanks so much for all your help, Calvin!
Shaun Shaun Shaun
Ashley has delivered the wrong furniture to my house twice. And they have the slowest customer service ever. I ordered the couch in June. It’s a week from September and I still don’t have a couch.
Couldn't get enough, . I can stay in this store for hours
Worst CUSTOMER SERVICE EVER.