Ashley HomeStore Lithonia, GA
Here at the Ashley HomeStore in Lithonia, Georgia, we believe that your house is much more than just a dwelling. You’re creating a home filled with family and friends, and building life-long memories along the way! This is what inspires us to help you furnish and decorate your home with our large selection of furniture, decor, and mattresses. We have been your go-to furniture and mattress store in Lithonia, GA since 2009. Our dedicated and experienced Store Manager, Edward Camen, has built a team that is committed to being your trusted home partner and they pride themselves on their selection and knowledge of their expansive furniture and mattress selection. At the Lithonia Ashley Furniture HomeStore in Atlanta, GA, we are not only thankful to celebrate your home with you, but we are also dedicated to charitable work with the Hope to Dream Foundation. You can find us in the same area as Stonecrest Mall. For those of you on a tight schedule, the best time to avoid the crowd is within the first opening hour between 10:00 A.M. and 11:00 A.M. We look forward to being the furniture store that helps you fill your home with memories, and hope to see you soon!
My spouse ordered living room leather furniture from the Ashley store in Lithonia. It was to be delivered and we were called with a date and time for the delivery. It was NOT delivered. We were re-contacted with a second delivery date and time. It was NOT delivered. WE were re-contacted with a THIRD delivery date/time. It was NOT delivered. We canceled the sale inasmuch as the store could not deliver as promised THREE times.
This store has failed my wife and I at every step of the way. I purchased a sectional in October that was supposed to be new but came in damaged. The store team has been rude, truculent and unbothered by their stores underperformance. Over two months later they came to my house to exchange the defective merchandise unprepared and with missing pieces. A refund is not an option although their website says it is and customer service is useless. Please purchase elsewhere (Wayfair is AWESOME!!!) and do not waste your time. You will be extremely disappointed. Goodbye Ashley Furniture. Update!!!!!! Big shout out to Raeshawn Hughes (General Manager) and his team for responding promptly to my concerns. They were able to resolve my issue quickly and before the holidays with a heartfelt apology attached. Thank you Mr. Hughes and team for being considerate and caring about my situation.
Terrible!!!!!!! They never greeted me. I was ignored until I walked out for 30 minutes.
Very nice and clean furniture store.
Ordered a desk on 11-8-19 delivery date was 30 days out. I wasn't excited but ok this is the earliest date. Desk delivered on 12-8-19 broken in the box. Called Ashley to notify them and they said they will let us know if it is a yes or no. OR if a technician will come out. They will get back to us within 48 hours. Unacceptable. I paid for a new desk. I will not accept a repaired desk. It is like buying a new car that does not work to take it home to fix it. It has been over 48 hours and We still have not heard anything back yet. I will not be ordering from here again.
Mike was very patient.
The sales guy Lorenzo told me that I "reminded him of a guy her wanted to throat punch"... Definitely shopping elsewhere
Purchase my furniture from here
I like the furniture but it was too high
Customer service is very poor, unless a purchase is being made. Called and the person who answered the phone ( Jamea, she refuse to restate name) was beyond unprofessional, rude and ill mannered, she has no good customer service skills. I hope her attitude isn’t a representation of the general staffing attitude. I will never shop here again. Very distasteful.
Cheaply manufactured furniture for high prices.