Ashley Macon, GA
The Ashley in Macon is dedicated to unmatched customer service, quality and in store selection. Since 2018, we have been owned and operated by Turner Furniture Holding Corp., a family owned furniture company that has been in business for over 100 years and prides itself on being named one of the Top 100 Furniture Stores in America. Hard work, passion and pride in providing our customers with the best product, for the best value, with the best service translates into providing our customers with the best experience. Our goal is to provide a superior level of service for our customers and our dedicated and experienced Store Manager, Leeann Wilcox, has built a team that is committed to being your trusted home partner. We are ready to help you furnish your home with our wide variety of high-quality furniture and one of the largest mattress selections in the area, all at extraordinary prices. We are proud to say that we are devoted to giving back to our community through charitable work with the Hope to Dream Foundation, as well as other local charities. We look forward to being the Macon furniture store that helps you fill your home with memories, and hope to see you soon!
Good sales staff. However after ordering my furniture I was told it would take 4 - 14 weeks before delivery can be made. Updates to follow once it is delivery is made. My suggestion is ask before buying anything here or go elsewhere.
The girl Jodie was wonderful! She helped me find exactly what I wanted and at a great price. Although I was hoping to get the furniture sooner, there's nothing that can be done. So, patience is necessary, but the quality of the furniture is worth the wait. If you plan on visiting the store, def ask for Jodie.
Ashley Furniture is quality everything! The prices are commensurate with what the company stands for. Don’t shop anywhere else- only Ashley!!
Wonderful experience! Bonita went out of her way to find exactly what we were looking for. Ordered a sofa and recliner. It arrives this Friday weeks before we thought it would . Wonderful people working in this location!
I purchased a $4000 mattress and bed frame from Ashley’s. I specially stated, “do not deliver until all piece are together”. Today, they came to set up our bed. After building the frame, they realized they didn’t have the slats for the mattress to sit on. When asked when this will be delivered, they said, “we have no idea”, and state, “it’s on back order”. They said they would have to come back at a later time with the piece. This is exactly what I was trying to avoid by telling customer service to hold the pieces until they were in their entirety. One of the delivery men suggested we buy slats of wood from the Lowes. We spent an additional $114 on these slats. When customer service was informed of the situation, they basically said, “there’s nothing we can do”. I have called again and again trying to be connected with the Riverside drive store, only to be connected to an automated system and given a “call back” ticket. I am very disappointed with this store, and as this was my first experience with Ashley’s I vow to never shop here again. I also vow to make sure everyone I come in contact with will not experience a similar event at the hands of this furniture store chain.