Ashley Homestore McDonough, GA
Here at the Ashley HomeStore in McDonough, Georgia, we believe that your house is much more than just a dwelling. You’re creating a home filled with family and friends, and building life-long memories along the way! This is what inspires us to help you furnish and decorate your home with our knowledgeable associates with a level of customer service that we take pride in as we show you our festive environment. We have been your go-to furniture and mattress store in McDonough since 2010. Our dedicated and experienced Store Manager, Rashaad White, has built a team that is committed to being your trusted home partner and they pride themselves on their selection and knowledge of bedding, lifestyle furniture, and patio furniture. At the McDonough Ashley HomeStore we are not only thankful to celebrate your home with you, but we are also dedicated to charitable work with the Hope to Dream Foundation. You can find us In the Target shopping plaza, next to PetSmart. For those of you on a tight schedule, the best time to avoid the crowd is Tuesdays through Thursdays. We look forward to being the furniture store that helps you fill your home with memories, and hope to see you soon!
Very helpful and knowledgeable about the product.
Our salesman, Mike, was outstanding and very knowledgeable of Ashley’s products. Highly recommend that you talk with Mike.
Great service! Kimberly was very professional and help us to have the best deal! Thanks!!!
The associate Greg,,was very nice. He greeted me eventhough, he was attending to another customer, and he let me know he will assist me as soon as he was done, which he did. That's good customer service and yes I made a huge purchase. Thanks Ashley furniture store.
Today my husband and I wanted to purchase a bedroom set for our son. We already had an idea of which set we wanted, so we wanted to make the transaction as quickly as possible. Gregg was our sales person and he did an excellent job with ensuring that we got exactly what we needed. He was very patient as we decided what our final product would be as we ended up actually changing our minds from what we originally came to purchase. My son was very happy with the bedroom set we chose. Thank you Gregg for your excellent customer service and thank you for making our sales purchase as seamless as possible. We cannot wait to work with him again!
Debra was amazing to work with. We were very pleased with our large purchase and the entire experience. Would highly recommend this location and especially working with Debra!
Always have excellent Customer Service at this location. Cathy went above and beyond to ensure we were well taken care of today!! Thank you!
Easiest time I’ve ever had buying furniture. Alisa was so awesome to work with. Amazing attitude and personality.
It was a smooth delivery and installation experience. Delivery team was fast and kind. The only reason I took one star out because the sales representative at Ashleys told me that I do not need to box spring for my bed whereas I needed one. Although they gave me a discount on box spring and were humble to accept their mistake, I have to wait another 4 days for it to be delivered and sleep on my New bed. Overall, the buying experience was very good. Quality of the material is amazing.
My salesperson Duncan was very polite and he help me and my husband very good. Change of though the worst furniture store don't keep you up to date with order and very rude last purchase from them made 7/1/21 and now don't know when I will receive my furniture .🤪🤪
Not only my order was incomplete and I had to wait for the last piece to be delivered 5 days later but as I looked at my order I saw that they add a protection plan that I NEVER requested or agreed to purchase. Unfortunately they can’t remove it because they delivered my furniture 2 days ago. I should’ve looked over my order more carefully but I never thought they would add something I never ask for.
Me and my grandma ordered a bed frame for me and when the guys came to delivery it one of them walked in the house and said he couldn’t be in the house because we have cats and he was allergic to cats. And then the delivery company left that we paid 220$ delivery but we stayed on the phone with customer support for 3 hours after them leaving and all of the reps won’t do nothing and one of them said that we would have to go up to the store to get it sorted out but we can’t because my grandma has a lot of issues and is disabled
Update: Since posting my review, someone from Ashley did reach out to us about scheduling an exchange for our sofa. Kudos to Ashley Furniture for making me a happy customer again! Thank you McDonough store getting it done 👍🏻. My family and I recently purchased a sofa and loveseat from Ashley Furniture. We realized after the delivery that one side of our sofa was broken. I called Ashley Warranty within 2 days of the delivery to report the issue only to be told I have to wait for someone to be in my area to even receive a phone call to schedule a warranty appointment. It’s been almost 3 weeks and still no phone call. I keep calling the warranty department only to be disconnected when a service rep doesn’t want to deal with my issue. Now I have a sofa that only half is useable. We have made many purchases from Ashley through the years and have always been satisfied. Not anymore. We will never, ever purchase from Ashley again.
The Ashley company is the worst, brought a dining room set took six months to get,got it came damage took three more try’s to get one not damage but the person or persons that Assembled it now the table rocks,and the the chairs rock they say it’s a recall on the chairs so set up and appointment to get them repaired on 08/21/21 and it’s a no show no call I advise my wife not to fool with this company but no she said they’re okay $1500 later and eight months later we still have unsatisfactory Results
They didn't even finish setup because all of the parts weren't in the boxes according to the delivery team. What they left was damaged. Now I have a half setup bed that's in the way that can't be used.