Ashley Store | McDonough, GA 30253

The Customer Service at the store is pretty good however the 3rd party they deal with for delivery is horrible. Waited entirely too long to get my product and once confirmed it delayed again so annoying….

Very upset with Ashley right now. Waited 3 weeks to receive furniture I ordered, only to have my shipment date change 3 times at the last minute. Items should have been received 28 October, now being told I should expect delivery 11 November. This is not ok, after they continue to make sure someone will be at home for the delivery. I have already missed work twice for this.

Great customer service, wonderful selection and great fast delivety!

Lakita and Nick are the best, very helpful and knowledgeable about all the many questions we had lol... run to Ashley Furniture

The store associate was super helpful. Delivery was fast and very seamless! We only shop at Ashley

Lots to choose from.

Oh I had a wonderful experience shopping at AS Furniture , found what I wanted and needed and at the price I wanted to pay , and the delivery was also great as well very pleased with the hold process 👍🏽

Will absolutely never do business with Ashley again. No refunds on purchases made in store? In what world does that make sense? I had not even tried out the furniture yet. My future purchases will be at a furniture store with a better return policy. Save your money. Otherwise, you might be stuck with furniture you don’t want.

Stop at this location on the way home. We were greeted by Sawyer who was phenomenal. Answered every question, updated us on Ashley as a company and the quality of their product ! We found a beautiful sofa and purchased it . He and Dior, would took care of our paperwork were super friendly and ultra professional! Job well done.We will definitely be back Chandra and Bruce ❤️

DONT EVER, EVER BUY FURNITURE FROM ASHLEY! THIS COMPANY IS FULL OF LIES. I TOLD THEM I NEED MY BEDROOM SET BY A CERTAIN TIME AND THEY GUARANTEED ME I WOULD HAVE IT BY 10/4 AND IT STILL HAVEN’T GOTTEN IT AND NOW IM JUST PLAYING THE WAITING GAME. THEY WILL TELL YOU WHAT YOU WANT TO HEAR JUST TO GET YOU TO BUY THEIR FURNITURE. ALSO THEY CAME AND BROUGHT THE MATTRESS AND NOTHING ELSE. NOT TO MENTION IT WAS THE WRONG MATTRESS. NOW THEY TELLING ME THAT I HAVE TO KEEP THE HARD ASS MATTRESS. RUN FAST FROM THIS FURNITURE STORE. THEY WILL TELL YOU THEY HAVE SOMETHING IN STOCK BUT THEN ON DELIVERY DAY OH ITS OUT IF STOCK. GO TO ROOMS TO GO OR SOMEWHERE WHERE THEY ARE RELIABLE!! 🏃🏾‍♀️🏃🏾‍♀️🏃🏾‍♀️🏃🏾‍♀️

Antwan was extremely helpful!!! We came in with an idea of what we wanted and what we wanted to spend and Antwan was able to make magic happen! He was very knowledgeable and personable and made buying our first couch a fun experience!

I have had the worse experience ever when it comes to buying furnitures. I purchased 2 bedroom sets and 1 living room. No call received prior to delivery even though it was requested. I cancelled some items the day after purchased; it took close to 4 weeks to receive my refund after numerous calls. The finally delivered them in about 5 weeks and many items were missing. When I called the store in McDonough GA, I was told to wait till the next day for someone to get back to me. When someone finally called; I was told they were on back order. No one bothered to call and tell me. You cannot get through when you call, someone from customer service would answer and all they can do is send and email which takes days or weeks for someone to get back to you. Sometimes not at all. I have to keep on calling to get someone to assist. All I get is “I’m sorry for the inconvenience”. Yet they have my full payment with partial items purchased 5 1/2 weeks ago. They collected the payment on day one but you have to wait for 3-4 weeks to get your refund. You don’t even get what you ordered and paid for. I have never had such a horrible experience with any furniture store. I still don’t have any clue as to when they will be delivered. Ashley is not a place I will ever set foot in to order anything. If I had to rate my experience, it would be below zero.

Generally, I don’t do reviews but my experience working with Shannon was great! Her product knowledge, customer service, and wellness to go above and beyond is exemplary. She made spending thousands of dollars actually not painful..lol. She sets the standard for how to provide top notch client care and quality customer support and satisfaction. As long as I can work with a person of her caliber, I will continue to do business with this location for future purchases. Thank you Shannon!

Carey was polite and professional! Great customer service.

Carrie like "Underwood" was extremely knowledgeable, helpful and her customer service is exceptional! We need more individuals like her! She deserves a BIG RAISE! I shop often and I can't remember receiving customer service such as she's given me. I would hire her for my own business. I will also recommend my family, friends and colleagues to do business with her. Ashley's McDonough please give her, her flowers now! She deserves it!!

Drop in today.They didn't have the item. But I did notice some amazing looking furniture,so it's worth a look if you're in the area.

In May I bought an entire bedroom set, stressing that the only color I wanted was brown. Months later, closer to my delivery date, I got a confirmation email with the wrong color, it was white. I called the number online and was on hold for a while before being able to talk to someone who actually worked in the store. I was told the size I ordered did not come in brown only white so I came into the store after deciding to upgrade the size of my bed in order to get the correct color. I got a new sales woman this time. My first order was canceled, new order placed, but my protection plan was forgotten. This second order had to be canceled and redone. I was asking more questions since something was forgotten and to double check the color. A third order was completed and the delivery date pushed back a week. Not a big deal as it was still coming before I return college. I get my confirmation email and decided to look up the code to the bedroom set. It is again the wrong color only this time it was grey. That same day I go into the store and request a manager. I was not given a manager but the original salesman I had the very first time. We went over all of my previous paperwork from the orders and again had to cancel the entire order to redo it. I now have two separate delivery dates. The earlier is two days before college starts but is at least my mattress so I don’t have to sleep on the floor. However, the second, my dressers, not available for another month. Everything was then processed for a fourth time only to tell me I was going to come out of pocket more money. I asked about my original down payment on my order and why that couldn’t be applied. Finally a manager came over and got that sorted out. I appreciate that everything is now fixed on paper but it should have been correct the third time if not the second or first. Now my credit has been ran four times and I don’t have all my items before I go to school. Hoping the next confirmation emails will be correct.

Went to Ashley in McDonough yesterday & ordered two same size ottomans. Got home and realized I just wanted one super sized one (which they had). I had my 7 year old grandson Rowland with me both days! A sweet girl named Keanna (Kay) helped us both days. She was absolutely the BEST associate I’ve ever dealt with. Knowledgeable and super helpful! Most importantly my grandson just loved her. She was amazing with him. She let him “help” with the transaction explained what she was doing & why. He spoke of her for the rest of the day on Monday. When we went back Tuesday, he ran in the store & said yes we need to speak to Kay! She high fived him and again got us through the cancellation of Mondays purchase & the sale of the new ottoman. He stuck right with her in the store and told her he wanted to come work with her! 😂. So he says JuJu can we tell her boss how nice she is? I said of course. We found him and I let Rowland explain to him how much he loved her. The manager (super nice) pointed at me & said who is this? He said this is JuJu. He said JuJu she would appreciate a review online if you don’t mind! I said of course! This is the first time I’ve shopped Ashley. Wonderful experience, great selections, OUTSTANDING staff! Thank you Kay for your great help. Thank you most of all for engaging with my little meatball! You left a great impression on him! You’re the BEST!

Found 2 great deals today and the associates were friendly and helpful

We found what we were looking for and had a great customer experience with Shannon. I would recommend shopping here.

Super great help!

Eric was excellent to work with and I would come back again!

Eric & Karrington are fabulous!!! We couldn’t be happier with our purchase & the service.

Eric, gave me great service!!!!

Horrific customer service

Eric is the absolute best at the Ashley Furniture Store in McDonough. He listened to our needs and worked hard with a smile, sharing his expertise to ensure that we received good quality furniture, timely delivery, and great pricing! Thanks Eric and Ashley Furniture Store for helping my family to redecorate.

Greg is a good sale person. He was patient and detail oriented. I had no clue what to choose and Greg helped me out.

Very, very knowledgeable and professional. Learned something's about mattress I didn't know. Easy to talk to and very friendly.

Eric is fantastic and great to work with! I feel great about my interaction and purchase from him.

ERIC was the greatest ever!!

Tammy was amazing!! Helped us with everything we needed!!

Tammy greeted us, listened well, and immediately ordered, on her tablet, exactly what my daughter came in to order online, knowing the store didn't carry it! She was quick, professional, and very caring. Gi e her a raise!!

Our visit was great! Eric did an excellent job on helping us. Thank you so much Eric!

Karri showed us impeccable, superb customer service! Her professionalism is unmatched!! Go see her now!!!!

karrie was very professional, helpful and attentive! Amazing service thank you :)

Cero stars, Already write a review on their site, but was deleted. Apparently they just want good reviews to keep their business, Copy: No furniture, Ashley just sell Pieces to be assembled. If there were any star ratings available for this product, I would give it a low rating. There are no stars at all. I bought an item from Ashley before, but this one was very difficult to assemble. Instead of saying they sell furniture, the store description should mention that the furniture requires assembly. It feels misleading because they advertise furniture, but you actually receive unassembled pieces. Assembly is an additional service they offer for a fee. In my case, the pieces for this particular item were not labeled at all, or they were mislabeled. Additionally, the pieces didn't fit together properly. This experience makes it feel like they're selling something they're not - assembled furniture - and then hit you with extra costs for putting it together. On top of that, their delivery service is slow. Even if you need the item right away, expect to wait at least 5 days, and cancellations are not an option. To make matters worse, if there's an issue with the pieces not fitting and you request their service to check it out, be prepared to wait again. Additionally, they expect the customer to have special tools on hand to make adjustments themselves! June 24, 2024 by Natasha We received an email response from Ashley Furniture, but then nothing further happened. A technician came to check the issue, but only inspected a few pieces. She attempted to fix them by sanding them down to fit. When we requested that she check the remaining pieces to ensure proper fit, she refused. She stated that if we wanted the other pieces checked, we would need to call again and wait another week. Essentially, Ashley Furniture has taken our money without resolving the problem. We are currently unable to use our bunk bed, and we lost a day of work due to this issue. Now, we have to wait another week for someone else to come out and inspect the remaining pieces.

Eric was wonderful very friendly and knowledgeable, helping me find the perfect pieces for my home. Highly recommend!

Unfortunately my bad comment is for this store where I bought a double bed and when I got home and started putting it together, the pieces did not fit together, and some did not have the label with letters to identify it, I spoke to customer service and they will tell me within 6 days the technician is available to inspect the product, I bought that bed because I am going to have guests and I wanted them to have a bed...now they will have to spend it on the floor, and if that were not enough they tell me that I cannot return it because the product has already been delivered, which is a shame because this store was one of my favorites

Great experience with Karrie! Beautiful furniture. Great service. Karrie is knowledgeable about all that is there.

This place was wonderful the service was fabulous the staff really took their time to explain everything and the wonderful women that assisted us tammy black was a wonderful staff she needs a raise.

Eric was great! Assisted with my purchase and very knowledgeable. I also appreciated how he guided us through the store and didn’t push us into any sales but more so supported our vision :)

I came in to browse, Eric was very helpful. I told him what I was looking for and he walked me around the store to show me everything that would fit within my preferences. There was no pressure to buy. He gave me his card in case I returned, which I did. He greeted me warmly and he remembered me! He even went the extra mile to find something that I was looking for that was not in the store by searching online to order it for me. I had a great experience, I did not feel pressured to buy anything that I did not need and everything was customized just for me. When you go, ask for Eric!

I shopped for new furniture at Ashley in McDonough, GA. The store had a nice selection of pieces to fit my needs. Eric was wonderful to work with. He carefully listened to my vision and helped me choose pieces that I love.

Thank you so much Eric! My husband and I bought a Mattress with all the bells and whistles. He is so knowledgeable and friendly! Please ask for Eric and he will take care of you.

Mr. Eric deliver excellent customer service explaining the products By helping me guesstimate my current space as well as the warranty for the products I’ve chosen. I definitely recommend that you come and see him.

Great customer service.

Shannon was a great sales lady. She was very helpful and informative. She also greeting me with a lovely smile as soon as I entered. When you shop here as for Shannon.

Eric was amazing. Great customer service!

Eric was the best! Very professional and knowledgeable! I highly recommend going to see him

Great customer service!

Eric did a great job with his customer service. He was knowledgeable, kind, and patient. He educated us on our purchase but was not pushy. We will be back to purchase more items from him.

Ms. Debra was so easy to work with. I really enjoyed my experience.

Eric did a great job at helping us find a bed in a matter of no time. Great customer service and puts our comfortability first!!

Tammy was very patient and knowledgable when it came to helping us select a bed, dresser, and mattress.

Sawyer was great!

Eric was incredible. He got me in and out in no time. He was super helpful with my husband and I figuring out which sectional we would need to fit our space. Everyone request him!

I had a wonderful expierence with Shannon today. My house was hit by lightning last week and we lost everything. She was very patient with helping me find the right furniture. She made this trip very easy and stress free. She deserves special recognition because when you loose everything , you need a kind understanding professional.

Very knowledgeable on different styles of furniture, very nice& helpful

Ms. Debra went over and beyond to help me. She came in 2 hrs early to help me with my purchase. Thank you soo much !!!

Shannon was great!

Eric was awesome host. Great service

Quick & easy. Representative was very knowledgeable in assisting picking out my mattress which made the process seamless.

I have absolutely no complaints about her. She was as nice as she could be and had amazing customer service.

I had a great time and enjoyed with Eric very helpful.

We had the pleasure of working with Shannon. She was very knowledgeable and personable. She helped is find an amazing deal! We will definitely be back for our future furniture needs

My visit was absolutely pleasant. Shannon was extremely kind, helpful, and knowledgeable.

Met with Shannon when i first walked in and immediately had great customer service. Helped me decide on color and gave ideas of how to place. Purchased a wonderful 2 Stool Nook.. love it.. Thanks Shannon for your help!!!

Shannon did a great job of showing me quality selections within my budget. She was knowledgeable of the protection plans and got me in and out quickly. I appreciated the efficiency of service.

Shannon was very helpful and has great energy I highly recommend her and I appreciate her , I will be back

I am filled with gratitude as I reflect on the incredible experience I had with Eric, who served as my salesman during a recent shopping venture. Eric's commitment to excellence and genuine care for his customers have left an indelible mark on me, and I feel compelled to express my appreciation for his exceptional service. Eric demonstrated a deep understanding of the products, attentively listening to my needs and preferences to provide tailored recommendations that perfectly aligned with what I was looking for. Not only did Eric assist me in selecting the perfect product, but he also took the time to explain the features and benefits in a clear and concise manner, ensuring that I felt confident in my choice. In a world where exceptional customer service can be hard to come by, Eric's professionalism, kindness, and expertise shone brightly. Thank you, Eric, for your outstanding service and for going above and beyond to make my shopping experience a great one.

Was helped by Shannon. Although we were unable to purchase anything. I appreciate how informative and patient she was. I’ll definitely be back! Thanks for Everything.

Sales staff was exceptional, attentive, professional, helpful, and thorough. THE BUYING AND RETURNING PROCESS IS TOO LONG! The system of choice needs to be reevaluated for improvement and time sensitiveness.

Tammy was great and very patient with us!

I visit this store often and have always had a pleasant experience however, one sales associate in particular went above and beyond my expectations, Shannon. Shannon was patient and tailored our experience to our needs in our new home buying experience. I’d recommend her to everyone looking. ASK FOR Shannon🩶.

EXTREMELY professional and personable.

Eric helped me find fantastic furniture

Eric was a great help , very informative. He was even able to supply my grandson with some entertainment while we looked at and made a decision on our furniture. Smooth process. Thank you.

Shannon gave excellent customer service. Thank you Shannon.

Eric was awesome

Tammy was SO nice and helpful. Friendly and very detailed and experienced. I will be back to see her again!!

Eric was super helpful and quick!

Very helpful

Keanna was very helpful and personable!

Tammy was very friendly and helpful, definitely recommend her for any future purchases.

Eric did a great job helping my wife and I pick out our very first coach. He was very knowledgeable and not pushy. He gave us plenty of space while my wife and I discussed the different choices and how we were going to purchase! Thanks Eric B!

Keanna was great today!! She was helpful! She was knowledgeable! She was well-versed and she wasn’t pushy at all. A pleasure to work with.

Was very helpful and helped us get in and out in a timely manner.

Tammy was amazing with helping us find a living room set. She was super knowledgeable and she made our process really easy! We will definitely come back and ask for Tammy.

Great service from Ms Tammy! She was so helpful and patient with us and gave us all the information we were looking for

My experience was amazing with Sawyer! When you visit make sure to ask for him!

Debra was very professional in duties to sell us our new furniture. Also was an advocate to keep delivery what she previously said. Great job !!!

I had then pleasure of working with Eric at Tye McDonough location. I was having issues making a purchase online, so I had to go into the store. He was awesome and very helpful. He took great care of me and I was in and our within 20 min. If you are ever in the hunt for furniture, please go and see Eric at Ashley Furniture in McDonough GA

Eric at Ashley in mcdonough was excellent!!! Patient, thorough, all of the above!!

Tammy was outstanding in providing me with excellent customer service. I’m very hard to please, but she succeeded!!!

Awesome deals! What!!!

Karri had Great customer service very efficient, great prices for very high quality furniture!

GOOD PEOPLE THAT MADE SURE MY NEEDS WERE MET.

Debra was very pleasant and helpful! Made the shopping experience great.

Cathy greeted us with a smile and was nearly completely hands off while we looked around at couches - which made our first visit totally stress free and we greatly appreciated that. She was there when we had questions, but we were not in a position to buy that day but would be in a few weeks. She understood that we were searching for our perfect couch and would have to come back for it. 3 weeks later we came back and asked for Cathy and she got us taken care of super quickly and out the door to enjoy the rest of our day. She worked with us on our delivery date, and was an absolute joy to work with. Thank you Cathy!

Eric was awesome!!! We bought a king bed from him. We also love Ashley furniture. They have beautiful, quality products

Cathy was very inviting/ welcoming my mom and I came in looking for a queen size bed we will be back ! Thank you again Cathy for your outstanding customer service

Antwan was our salesperson. He was very knowledge, professional and extremely patient! He was attentive to my mom's needs and the type of table she was.looking for. With his assistance, mom was finally able to find her table. :-)

Antoine did an amazing job. He was very helpful and was very attentive. Thanks a lot!

Thanks so much Antwan for your help...friendly, excellent customer service.

Keanna was amazing from the time I walked in the door. She was very friendly and knowledgeable, listened to all my needs and budget and recommended the best options. I was able to purchase a new bed, mattress, and bar stools.

Mrs. Tammy was a really pleasant person to deal with, she was very helpful and gave me lots of time to decide on what I wanted to buy. She was never pushy or frustrated. I thank you very much for being patient with us.

Went in yesterday had the pleasure of working with Eric banks! Such an amazing seller, came in already knew what I wanted he had me out out in less than 30 minutes with my dream couch and a great price!

Debra was so nice to work with. She did not follow us around but occasionally ask if we were ok and let us know she was available to help us. When we asked she came and assisted. She was very knowledgeable about the products and I couldn’t help but make a purchase today.

Antwan was very helpful in getting us the best deal for our furniture. Thank you Antwan. Ola

I really love my experience here with ms Debra she help us a lot and take care of us

Debra was wonderful to work with on purchasing a couch for my new home!

Our visit was great. We were greeted with a big hello and a friendly smile from Sawyer. He told us the layout of your store and left us to look and was available for questions regarding dining tables. We did purchase a table we were happy with-without pressure and that was nice. Sawyer is very knowledgeable and didn't mind our questions. This was a very good shopping experience. We will share our experience with our friends.

Shannon was amazing!!!! She respected my wishes as I just went to the store to look and she told me she would be close by if I needed anything or had any questions. When I had a question about a particular living room suit we in the end found the one I really wanted which was not in store so she then showed me several pics and waited as I decided to make sure the measurements would work in my room! She was so much help and super sweet!!! Thank you for all your help and I’m so excited to get my new comfy couch!!!

Beautiful store, all staff was knowledgable and nice. Debra was a delight and helped us quickly with finding what we were looking for and our purchase was quick and easy!!

Special thank you to Antwan you are phenomenal!!!!

Antwan gave us the Best customer service

Great service! Everyone is so nice and kind. Mr Sawyer is a very patient person, he made our purchase fast and good

Great experience with Mr. Sawyer, very professional and straight to the point

Antwan was amazing assisting us with buying our new sectional! He was super knowledgeable with all of our questions and so patient with us with our two kiddos! Thank you Antwan!

Excellent service and so many wonderful options to choose from. I'll definitely be back!

My husband and I went to Ashley to purchase a new mattress. The sales associate Antwan was great, he was so patient. We tried several mattresses he was very informative. Thanks to Antwan we will be returning.

Antwan was wonderful and very helpful. He provided us with the best customer service as we searched for a new bed set.

Tammy was very helpful and knowledgeable and quick to respond . I would definitely recommend her to my friends.

Tammy was a pleasure to work with in finding my dream couch! I plan on returning for my next furniture adventure. Thank you Tammy!!

Great experience with Shannon

I got in and got out , everyone In There was so much nice !!! Will visit again and again

Eric welcomed us right at the door and immediately created a kind, easy going environment making a potentially stressful shopping experience enjoyable, allowing me to leave with exactly what I was looking for. Thank you!

He was kind and listened to what we needed/wanted. Gave a couple options and was never pushy when we said we didn’t want something. Or was a great experience

Antwan helped us and he was amazing super helpful!!

Mr Sawyer was extremely pleasant and helpful! I’m truly satisfied with my purchase!

Antwone was great got us what we needed

I receive the best customer service I have ever experienced tonight from Antwan and Erica. They were so patient and understanding. This was my first time buying furniture for my first home and they gave me that A1 service. I will forever be grateful for them both. This is what true customer service look like. I am a happy customer and it is because of them two.

Antwan was very helpful , was very clear on what the details on the price tag meant and was very patient. I recommend him!

Antwon helped me with getting the bed that I wanted.

Thank you Antwan!

Quick and simple. Antwan was very helpful

Eric was awesome at helping us quickly find a couch that we love! The process smooth and simple and we will definitely be back for future furniture purchases.

(Translated by Google) I really liked the help (Original) Me gustó mucho la ayuda

I am changing my review of Ashley. I spent over 5 thousand dollars on furniture that came today. They had to bring the Love seat back because the driver said that they did not have the right backs so only left the couch. But... 15 minutes after they left, we noticed that the two backs of the couch were different sizes. One of them does not even match up with the bottom... there is a huge gap. We were told that it would be a few days before they could come back and bring the right things. This is a Horrible first impression.

Very helpful but didn’t hover over us or pressure us.

Worked with Eric. He listened to what we were looking for and did not try to sell us things we didn't want. Excellent experience.

Antwan is an awesome salesman. We always have a wonderful experience when we visit. Be salesman ever!!!

Antwan was my sale representative. His customer service was great and he was super patient even after I was extremely indecisive.

I was looking for bedroom furniture for my college dorm. Antwan was amazing at helping us pick out the perfect mattress and furniture.

Sales person was very informative and very helpful. Took their time with me and made sure I got exactly what I needed. Very happy with the young lady that helped me

(Translated by Google) between (Original) Antwan

Our sales associate Tammy was incredibly helpful and answered all our question's concerning a triple power reclining sofa we were buying . She made it a very nice experience.

Debra provided excellent customer service and answered all my questions! Please see her when you visit!

Our representative, Sawyer was excellent in directing us to exactly what we were looking for. Great experience!

Twan was very efficient, knowledgeable. And I was very pleased with his showmanship today thank you and yes I would ask for him again.

Antwan inhibited such patience I was very surprised. I say this because after visiting multiple furniture stores, I have noticed that most salespeople are impatient for some reason. Furthermore he was very laidback, genuine and transparent with his answers. Thank you Antwan you have made this experience very pleasant for me. Again thank you!

Debra was really good with us She took her time explaining and showing us everything until we found what we wanted

Sales person antwone was wonderful in helping get what I needed. I would recommend Ashley furniture yo everyone

Antwan was such a blessing to us. He is the epitome of all a sales person should be. Good deals with Ashley Furniture!

Shannon was of tremendous help. No sales pressure, great suggestions, and very professional.

Ms Debra helped us immensely. She was very patient but not pushy. We had a very good experience here.

Tammy was a very professional and good sales person. She took the time to explain and answer all questions I had regarding my purchase. I will recommend her to all my family and friends looking to purchase. Thank you Tammy 😊

We came to look for our teens beds, Antwan was really attentive helping us find what we were looking for, Ashley furniture fan here, we will definitely come back.

Amazing service we even came back and Antwan took very good care of us

Antwan was great !!! He helped us find exactly what we were looking for. Thanks The Williams

We were so pleased with our Sales Rep Tammy Black! She is very knowledgeable and helpful with all our questions and with all our purchase changes as we walked through the store. Will no doubt request her assistance for any future needs!

Awesome assistance

Wonderful customer service and so welcoming from Sawyer

A very nice experience with Greg in the store. Me and my husband just purchased furniture for our living room. Thank you for your excellent customer service.

Greg was outstanding and he made the entire sales experience an absolute pleasure! Thank you to everyone at Ashely as well for the great customer service

Antwan was great!!!!

Amazing

Very thoughtful and professional along with patient with our purchase/warranty exchange. THANK YOU ERIC!

Wonderful salesman.

Antwan helped me get my bed he was really good helping us and really recommend him.

Great Experience! Antwan was very professional, knowledgeable, and patient! Great experience! Plus, his shoes matched his outfit!

Eric was awesome, got me the sofa I needed and explained everything well, I already knew what I wanted so I appreciate him mentioning additional things I could buy that could potentially help without pushing me too much on it.

Carrie was so helpful and understanding! She helped me thoroughly with my purchase!

Antwan was very helpful

Service was excellent. Eric was very helpful. 🌟

Eric was absolutely amazing and did everything he could to meet the needs of my family and I. I can’t wait to go back! 10/10 highly recommend :)

Eric has amazing customer service will be coming back to do more business.

We went to several furniture stores before coming to Ashley. We were immediately greeted by Shannon who asked us about our wants/needs and gave us a quick tour of the store showing us where to find items that matches our wants/needs. She then stepped away so we could look around. About ten minutes later, she returned to us to check in and answered our questions. Since we were still looking at some items, she gave us space again so we could narrow down what we wanted. We truly appreciated the opportunity to shop, talk about what we wanted, and not feel like we were being crowded or stalked. Shannon was extremely knowledgable and helped us find exactly what we wanted. The purchasing process was easy, we did not feel pressured to buy something that we did not want, and we truly felt that Shannon had our best interests in mind.

Antwan was so nice and very helpful!! I will be coming back again very soon

Sawyer was awesome and provided excellent customer service. I recommend him for all your furniture needs.

Antwan was great, he took his time and helped us. Thank you again. And we will be back soon again.

Went looking for a mattress and Eric was super knowledgeable and helpful! Highly recommend.

Antwan was a great help. Professional and great customer service. Will use again.

Great experience at Ashely! Anttwan was great.

I left a review yesterday and if I could give zero stars I would! A disgrace from their corporate to the poor and deceptive salespeople! Waiting to hear back from Evan Johnson/ Area Manager…now! You have been warned!

If I could give them NEGATIVE stars I would! 1st of all their furniture is false advertising and does not appear how it looks online in person. 2nd they mailed furniture to me against my will and acknowledgment and through FedEx at that and I had to build it myself. I tried to return it and they sneakily told me I have to pay the shipping costs... I took it to FedEx and it cost more to return it ($600+) vs what I paid $459. I ended up having to keep furniture I didn't want and can't even fit my family or kids on. ON TOP of that I had to cancel the rest of my order because it was running a month behind which it was quoted to me 2 weeks, mind you I just moved and part of it was my bedroom set. They didn't even tell the credit company that I returned my order. I'm still being charged. Rooms 2 Go is 10x better, quality furniture, and I was approved for what I needed and they delivered the furniture in one day and put it together!

This location is a total joke and I would advise any potential customers to avoid this store at all costs! We went in looking for a 3 piece living room set and we were clear we wanted a firm set. Our salesman at one point pulled the cushions off the sofa a started jumping up and down on the inside part (decking). This created an illusion that the furniture was durable and took our focus off of the cushions, which are flimsy and wrinkle up quickly! So we were deceived into getting the set and on top of the deception the promised delivery date was missed by a few days. And the third piece was delivered a week after that! To make it “right” with us we were told that the set would be treated with protectant but that too turned out to be a lie! We were in the store for at least an hour and it was never mentioned that we would only have 72 hours to return the furniture if not satisfied. Now that we have an issue, these crooks say once the set is delivered we’re stuck with it! Wow! You can get a new car these days and have 10 days to decide to keep it! But better believe before we left they had my wife to lay on a dirty mattress in an effort to deceive us twice! Terrible experience!!! We want a reselect ADSP!!!

Antwan was a wonderful representative. He was quick and helpful!!!

Mr. Davis at Ashley’s store located at 1960 Jonesboro Rd off exit 221 provided exceptional service during my recent visit. He was knowledgeable, attentive, and went above and beyond to help me find the perfect furniture pieces for my home. His friendly demeanor and willingness to answer all my questions made the shopping experience enjoyable. I highly recommend seeking out Mr. Davis for assistance at Ashley’s store.

Antwan was very helpful and professional. He helped e to make my decision. After visiting other stores I came back to Ashley. Very happy 😀

Antwan was my salesman. He was very knowledgeable & helpful with my sale. Please shop with him!

Sawyer was very professional, nice personality and easy to deal with. Thank you.

Tammy was phenomenal. She took the time to explain and answer all of our questions thoroughly.

Eric was thorough and helpful

I Went look for a electric console loveseat and had a very nice customer service. Representative named Tammy help me out. She was very patient because I came in one night to look at it and decided to get. It came back the next night and she did a wonderful job of helping me with discounts and the interest. Everything went well and I will get my new piece of furniture in approximately 3 days which is very fast, which I Love because I don't have to wait a month to get what I bought.

Darnell was very informative about the furniture available. He helped me get exactly what I needed, and worked with what I had. Very wonderful experience!

Sawyer is the best! He let us browse and make a decision on our own until we were ready to make a deal. Go see him in McDonough.

Darnell Davis was amazing. Ask for him if you want someone personalble, kind and knowledgeable.

Eric was great! He was very helpful. Showed us many options for what we wanted. Was very patient and kind! Would definitely come see him again.

Darnell was a fantastic associate, very knowledgeable and not pushy at all, gave us time and encouraged us to shop around so that we could make the best decision.

Ms.Tammy was nothing short of amazing Very helpful and patient with me and my grandparents. Ask for her whenever you visit Ashley’s

Salesman Antwan was awesome.

I would never again purchase anything from this store. I went with my family and one of the sales representatives decided to be nasty in the way he spoke to my child and mother. This is a furniture store. Where the items are touched ,climbed or even sat on. Instead of making my purchase I left. I came here because I already have an account established and it was an easy decision. Tammy was very kind and patient. I will go with another place to upgrade my child from a crib to a bed. It was a very horrible experience. I didn’t get his name but he is the tackiest dressed black man tweed vest / pants combo with shoes that do not match the outfit and greasy looking. He has a nasty disposition and if he felt inclined he could have radioed his coworker (they all have ear pieces) to say something to us or nothing at all. I cursed from the time he said something to the time I left. He was nasty and made us feel uncomfortable. Even after Tammy reached out to send the invoice link to go through with the order. I’m going to pass.

Antwan was AWESOME! Thanks Nicci!

My son found furniture he liked and they were very helpful.

Great experience with Tammy in the McDonough branch

Antwan was so amazing! He was friendly from the moment we entered the store and walked my husband and I through all the options we requested. He was patient while we made our choice. No high pressure sales here, just an easy shopping experience. 10/10!!!! Thanks Antwan, from the Spencer’s!!!!

We purchased a 3 pcs sofa set and haven’t had it for 40 days and the cushions are flatten already. We had a 3pcs set before this one from Underprice Furniture for 6 years with no problems. We only purchased a new one to change the color of the sofa. I called to speak with the manager about an exchange or refund and I was told by the Store Manager Erica that we have to keep this set. Please think twice before purchasing from Ashely Furniture in McDonough Georgia. I want a another sofa set that is more durable or a refund.

Tammy was amazing! She was a sweetheart and was very helpful. She made it very easy for me to make my purchase and made sure everything was smooth for me.

Mr. Darnell Davis is amazing!!!

Darnell was incredibly helpful the moment I stepped into the store. He had a lot of patience as I had my 10 and 3 year old with me. He interacted with them and included them in the process of picking out furniture for their rooms which they enjoyed very much. He made the experience enjoyable and very easy!

Tammy was extremely helpful, friendly, and knowledgeable! She made the whole experience very pleasant

Antwan is Very personable and professional and well-versed on the products. He was a joy to work with.

Quite an awesome experience, better than I've ever experienced. Antwan was the sales man and got us the lowest price reductions on our merchandise. Check them out you won't be disappointed. Willie

Awesome customer service.

My experience has been awful. The salesperson gave me one date when I purchased. However, two days after that they advised be email it will be 4 weeks. Needless to say it's been about 6 weeks and I still haven't received it. I called the customer service line and waited on hold for over 20mins.

Darnell took great care of us and treated us like family! Wouldn’t have wanted to to deal with anyone else!

Antwan gave great and speedy service!

We went to several furniture stores in our area went to Ashley found the store super clean and appealing to the customer.The staff was excellent very friendly and helpful.Our sales rep was Keanna she was extremely helpful and very knowledgeable of the stores merchandise.We bought two power recliners just right for us would highly recommend this store in McDonough the sales/office manager was very kind and helpful.Thank you all.

Antwan was great. He did an amazing job, and explained all of our options. Would definitely recommend.

Excellent service

UPDATE: We swung thru to pick up a new livingroom suite. My SO's doctor said we needed something firmer. Walked in, asked for Tammy. An hour or so later she had made impossible things happen, and we are happily awaiting delivery of our new furniture at an excellent price. ASK FOR TAMMY! Tammy was amazing. Found exactly what I wanted and got the best price she could. Excellent customer service with no pressure. 10/10 I will ask for her in the future.

Great customer service, will recommend to family and friends. Darnell Davis was awesome, took really good care of my husband and I.

Eric was the best

Shannon was amazing! So knowledgeable and courteous!

Great service thank you Debra

Great Experience and Eric Blank was super helpful!!!

Kathy was great. She was very patient as we looked through about a half dozen mattresses

When I say my experience at this location was beyond amazing, I mean just that. Ms. Karri is an exceptional sales representative. My husband and I walked out of another furniture store (different company) due to very poor customer service. We were in the store for 20 minutes without being acknowledged by any representative. I assume they thought we were "window shopping". Several representatives walked right passed my husband and I, without saying a word. When we walked into Ashley, Ms. Karri greeted us with the biggest smile 😃 and immediately asked if we were shopping for any specific items. We informed her that we would like to purchase a nice size sectional for our new home. She told us we could browse around and come back for questions. But then she paused and offered to personally show us the floor. Ms. Karri's tour was very informative, engaging and entertaining 👏🏾. Her energy was on point. She's the true definition of customer service. Long story short, we were able to secure a deal on a beautiful sectional and swivel chair. We even purchased throw pillows on a separate ticket. I'm glad we left the other store. It had be be a sign. It was a rainy day, but Ms. Karri brought the sunshine. I would definitely recommend Ashley to my friends and family. See you next Ms. Karri. We're coming back for that dining room set. Thanks again for everything.

Darnell Davis was amazing with our purchase today! We had to bring our three kids with us, and he made the process enjoyable and quick to help out with the kids! I highly recommend coming to Ashley’s furniture and asking for Darnell!

Shannon is awesome, professional and knowledgeable! She helped me find exactly what I wanted. I love my new sofa!

Antwan was super helpful and personable at the Jonesboro Road location today!

Ms Karri was the best great customer service

Very nice good quality

First Ashley purchase. Laid back, zero pressure on anything. Did price match and saved a bunch of money. Definitely will come back

Sawyer was so very helpful and friendly

Antwan was very professional and extremely helpful

Eric was spectacular! Thanks

Darnell was the best, no pressure, super helpful!

My salesman Darnell was very personable and knowledgeable. I saw an item online but I didn’t want to wait for it. He went above and beyond and found it in the store for me. I got my item today!!! He even loaded in my truck for me. Best experience ever!

Cathy Hamilton was very attentive and easy to talk too. Great sales personality and customer service.

Deborah is amazing! My husband and I came in the store not really sure of what we wanted, but she was very patient. I also loved that she didn’t put any pressure on us at all. I’d definitely recommend her to anyone, she’s was very sweet!

Excellent customer service! Thank you!

We stopped by Ashley just to browse and Antwan was a great help with explaining the process of financing he also was a great help with helping us to fully understand how the sectional's we sold.

Excellent customer service

Sawyer was very helpful, professional, and informative. Our experience was womderful!

Darnell was an excellent salesperson. He knew everything I wanted. He was a pleasure to work with. Very friendly and professional. Please ask for him as he is the BEST!

Cathy was amazing in helping me pick out furniture for my guest room. She also helped me match a dresser for my master bedroom. All in all my experience with Ashley furniture was a pleasant surprise from the usual furniture stores that follow you around.. Ask for Cathy you will not be disappointed.

The best sales people are there

Warm and friendly people no pressure.

Eric was awesome!

Ms. Debra was extremely helpful and patient with me and my daughter as we decided on which furniture set to purchase.

Sawyer was awesome and very helpful and patient, making our experience easy.

Eric was GREAT! Didn’t treat us as another sell. Took his time explaining everything and was patient with us deciding on what we want

Walked in the door and was greeted by Carrie. She was pleasant and very helpful in looking up the living room sets I was looking for in the store. She also located one set in the outlet store for me. I appreciated her willingness to assist me!

I love this Ashely location. Tammy was so helpful. There were so many options. The shopping and purchase experience was wonderful. My last sofa was Ashley and I had it for 10 years. Looking forward to another 10 years with the new one.

We had a great experience at Ashleys. As soon as we walked in we were greated by Tammy. She showed us around to try to understand exactly what we were looking for. She stayed past closing time to answer all of our questions. We decided to go home and think about what we wanted after all of our options. After all we came back to Ashleys and made the purchase with Tammys help. She is the best !! Excellent customer service….

Eric was amazing!! He was knowledgeable and helpful!

First time there and I wanted a quality bed. I got SUCH great treatment from Darnell, that I literally bought an additional frame and a couch! I'm not even kidding, haha. He was so charismatic and his demonstrations of the product (from standing on one of the epoxy'd dresser drawers to show the strength and craftsmanship to giving me the zero-gravity adjustable bed experience) really drove home the quality of your goods and the dedication to his service skills and merch knowledge. This is where I'm coming to outfit my guestroom next! Big shoutout to Darnell!

Eric was great and very knowledgeable! Very friendly!

Mr. Sawyer did an outstanding job assisting us with the Texline recliner purchase.

Tammy was very attentive and helpful

Eric was very helpful! Excited to put my new items together!

Nice and easy process. Very professional.

Sale person was very helpful . I was very satisfied with her customer service

Ms. Tammy was really helpful and patient.

Antwan was very considerate and helpful in looking at the different chairs. He went the “extra mile”

Very Friendly. No pressure. Walk in and picked out what I needed. In and out less than 30 minutes. Thank you Eric Blank for helping us.

Ms. Cathy is absolutely amazing. She was very attentive and ensured that she exceeded my expectations!

Debra was amazing. Very friendly and knowledgeable.

Tammy was excellent. She was very patient with a very pleasant disposition. I enjoyed working with her.

Antwan was EXTREMELY EXCEPTIONAL!! Very helpful and determined. We're coming back to see him!! 😊😊

Keanna made my transaction easy, and was a pleasure!

Debra was GREAT!! Very helpful

Mr Sawyer was very professional and gave me prompt service. I am pleased with my experience at this McDonough branch.

Antwan was so helpful today! We can’t wait to get our furniture and he made the process quick and painless! We also are so grateful for Karrington who helped us on a previous date. Both of them were invaluable to our buying experience!

Keanna was so sweet and adorable. Please come see her!!

Our experience was amazing! Eric was outstanding throughout the process.

Karri was an excellent caring sales lady. We certainly appreciate the time and attention she gave us as senior citizens. We will certainly look for her on our next visit.😊

Antwan was my sales person today and he was amazing! I recommend him to anyone in the market looking to purchase furniture!

Darnell was great! Helped me find exactly what I was looking for.

This has been my second visit/purchase to Ashley McDonough, and Antwan has been the absolute best on both occasions. From the warmest greeting, to his patience and humor while assisting me with my purchases, he deserves every acknowledgment. He is simply awesome.

Totally disappointed 😞!! My husband and I were so excited about our NEW DINING ROOM SET that we purchased. However, to get the entire set has been a nightmare. We were promised 1 date for pickup from our sales lady and that was not true. We went to the warehouse 3X's. Our final time picking up our chairs we received 4 of the same chairs and 2 different chairs. After reaching out to the warehouse with no answer. We reached out to the store, several managers lied to use saying they would look into the matter and call us back. However, they NEVER CALLED US BACK. We called the Corporate office and that was a JOKE. THEY TRIED TO LAY THE BLAME ON US FOR THEIR MISTAKE. I'M HIGHLY DISAPPOINTED IN THIS UNACCEPTABLE TREATMENT. NO CUSTOMER SERVICE AT ALL!!! STAY AWAY FROM ASHLEY FURNITURE. STAY AWAY FROM ASHLEY FURNITURE!!!! ROOMS TO GO HERE WE COME !!!!! Very Disappointed customers!!!!!

Our sales person was great ! Go see Antwan he is the best! He was attentive and didn’t try to sell or oversell us anything ! The atmosphere in the entire establishment was awesome. They allowed you to shop or window shop comfortably!

We just 3k couch there a month ago and now it already broken. We’ve been to the store 2x already, voicing our complaints. We told them that we want a different couch with the same value or they can just take it back. They just keep saying the management has to approve it. It’s been 3 weeks and still hasn’t received from them. Now when paying that kind of amount, we were hoping it would last us at least a couple of years but it didn’t last us a month for it to break. We are really disappointed with the quality.

Cathy is an angel! She made my experience enjoyable and effortless. I'm truly thankful she was there when I needed it. Also,Erica was excellent as well.

If you’re picking up your furniture yourself, make sure you call the warehouse and triple check that your entire order is there before picking up. The date they give you on your receipt upon purchase is an estimated date your things will be there not exact date. I had to go back twice because only 3 of my 4 stools were there. How does that work? There’s two stools per box and one of my stools came unboxed. I was not impressed. Then when I went back the next day for the one stool they didn’t give me, it showed in the computer system that I got it the day before with the three I picked up (which was not the case) . Overall it was an annoying inconvenience to sort through. I was stuck at the ware house for over an hr waiting for the ONE item.

Debbie was awesome! So patient & willing to sit down & go over the numbers as much as needed. Great service!

Kay was extremely helpful through the entire process! She stayed late to help us find the perfect fit, answered all of our questions in person and over the phone, and was always at the front ready to help us when we arrived. We would recommend Kay 1000%!

Antwan was a great salesman I recommend him for anyone coming in !!

I purchased a home and had the pleasure of buying with Tammy. She was an absolute delight! Very helpful, patient, knowledgeable and charismatic!! Tammy allowed me space to walk the showroom and was always a step away to answer any questions I had, with a smile!! Our sale ran past closing hours and not once did She attempt to rush the process or us. I have several more rooms to fill and will surely buy from Tammy again every single time! Strongly recommend when you shop at Ashley’s, ask for Tammy!! 😘

Antoine was very helpful from the time we walked in!!! He did not follow us around, nor pressured us to buy anything. He also made the process of buying very easy. Ask for him on your next visit!!!

Antwan was a great sales person! I appreciate the fact that he allowed us space to look at furniture without pressuring us to buy. He was very knowledgeable about the furniture and took his time to answer our questions. I will gladly come back to see him for any future purchases!

Ms. Debra is very pleasant and knowledgeable. She is quite helpful and offers alternative pieces to fit my budget.

Purchased a 3 piece sofa set at Ashley the sales rep Eric was amazing so very helpful made the sale seamless . Will always be my sales rep .. thanks Eric.

Kathy was very pleasant. Easy to deal with. Will look at buying our next piece of furniture from her.

Had a wonderful shopping experience with a great salesman named Sawyer at the McDonough, GA location today.

Awesome Customer Service from we walked into the door. Most unexpected, however Kay was exceptional and helpful….. She is a Boss Salesperson at Ashley Store.

I love the couch we got

Debra at Ashley Furniture exceeded my expectations as a salesperson. Her knowledge, professionalism, and friendly demeanor made the shopping experience enjoyable. She listened attentively to my needs, provided helpful suggestions, and guided me through the selection process with patience. Debra's expertise and genuine commitment to customer satisfaction truly stood out. I highly recommend her outstanding service to anyone in search of a positive shopping experience.

Ms Tammy was very professional and knowledgeable. She didn't make me feel rushed at all. I would definitely recommend her.

Tammy was very nice and sweet! She gave us space to shop and think but checked in on us just enough. She has a very sweet spirit and provided great options for us. Wonderful service.

Darnell was excellent. We got everything we needed. He explained everything in detail. Perfect experience.

It was our first experience shopping at the Ashley store. Darnell was very helpful in showing us around, and helping us purchase the right bed for us. We love our new furniture.

My experience at Ashley's today was ABSOLUTELY AMAZING! As I entered the store, I was warmly greeted by Darnell Davis. He asked how he could assist me and I explained that I wanted to look at the accent cabinets. Darnell proceeded to advise me on where and how to look for the pieces and mentioned to also think outside the box by looking at the dressers as well. I thanked him and proceeded on my way throughout the store. As I spotted the cabinet I was actually interested in, Darnell happened to be walking up to check on me. I was in a bit of shock as I noticed the markdown price and Darnell agreed that it was a a great deal and he would double check for me. Just then, the manager, Sam, was passing by and when he confirmed that was indeed the real price, I started looking around the store and asked if this was Candid Camera or a prank? LOL Sam assured me it was not a prank, and then proceeded to take the time to explain and show me why the cabinet had been marked down due to some damage received from being on the floor. He then told me he would reduce the price a little more if I wanted to purchase it today and the rest is history! Darnell offered me the protection plan, completed my transaction, and made sure I understood the pick up process. I have often heard of the great deals people get from buying items off the floor due to slight damage, but I had never experienced it until today. But here is one more shocker about this purchase. I shared with Darnell that I had noticed this cabinet online last night, showed him the picture I sent to my cousin, and came out today specifically to see it in person. My first stop, Ashley's Outlet, did not have the piece, but they informed me that the store in McDonough did and it turned out to be my best experience as a customer ever! Darnell and Sam provided OUTSTANDING professionalism, kindness, and customer service today and it was greatly APPRECIATED!! I do not say that just because I found a great deal, but the warm welcoming atmosphere and professionalism I experience each time I walk in this store is one of a kind.

Eric was great!

Shannon was awsome

Antwan was absolutely AMAZING!!!! Thank you for all your help!!! He made the process of purchasing furniture so easy and carefree.

My experience with the store was Magnificent I picked out wha I wanted and the salesperson was extremely nice and explained everything that was needed for my business Sawyer was a trusted advisor I recommend his service extremely pleased

Antwan was very helpful and amazing!!

The Ashley associate was attentive and provided me with important information about my purchase

Good experience and great service

Great customer service and knowledge of products. Darnell Davis made the process of buying a bed frame super easy. Appreciate you!

Antwan was very helpful and attentive while I was shopping for a new bedroom suite! I definitely recommend him.

Tammy black was great

He’s great

I walked the store 3 times and had to go front desk and ask for help… noticed that others of other nationalities were greeted and helped… maybe we should have our ‘I’m a Doctor’ attire on 🤷🏾‍♀️

Eric was a great salesperson, professional, knowledgeable and patient with my indecisiveness

Eric has been absolutely amazing today!! He was patient and knowledgeable about every thing I needed. I will be back to visit Eric very soon!!

Great service. Shannon was quick and accurate.

Was a pleasure working with Greg..

Eric was great, very friendly. informative and so helpful!!!

Eirc blank helped us so much! Great personality and very helpful! He'll find what you want

Eric was very professional gave me space took his time and explained details of company. Also told me about financiaing which helped me buy more then what I was looking for. Awesome saken great personality

Love the help she gave me!!

Eric was super helpful while we decided what furniture we wanted. He ultimately helped us purchase a premium mattress that we LOVE. Definitely recommend.

Antwan was very helpful and worked out a great deal for me. I really appreciate all of your help.

Don’t buy from here. If you want to wait for delivery that they reschedule 3 different times and then don’t show up. They don’t call back when you want to know what’s going on. Ashley furniture sucks!!!

Eric was AMAZING! He showed all the styles of tables that met our main 2 requirements, no corner legs & can accommodate 6-8 people. He went above & beyond when we selected the table (can seat 10) but wasn’t impressed with the chair options. He showed us a different chair that honestly went better with that table than the ones in the set. Looking forward to the delivery of my new dining room set!

Great customer service and very friendly! Ask for Sawyer he’s the best, really helped my husband and I decide on our new dining table!

Save yourself a headache, Don’t waste your time! Very disappointed in this store. Check the negative reviews, this seems to happen often. My husband & I are getting ready to welcome our baby into the world so we showed up to purchase new furniture on 11/12. We found a perfect set with the help of Greg and it was to be delivered on 11/30. We received a call on 11/26 stating that our item is on back order and has been delayed to 12/8. On 12/2, we were notified via email that our delivery has been delayed again until 12/21. We promptly went to the store to figure out what was going on and why in the world we were allowed to purchase something that was on back order without being notified as we would have went with something that was available. Spoke with Greg and he told us that a PO was attached to our items and was guaranteed for it to be ours and delivered on the 21st. He also stated everything was in stock except for the main piece of our sectional which is causing the delay. But it was to be at the warehouse and to us on the 21st. Today, 12/18, I call to make sure we’re still on schedule and am told it’s been delayed now until the 12/26 and that our recliner is now also out of stock so it won’t be delivered until 12/29. When we were in the store i explicitly stated that I did not want to keep getting pushed off with the delivery date and was told the PO guaranteed that the furniture was ours. Turns out the PO doesn’t mean anything as now our recliner isn’t available when it once was. Save yourself the headache and take your business elsewhere. We now have to scramble and go somewhere else to buy furniture before our baby is born. Sucks because we really loved and we’re looking forward to the furniture we picked out but they literally can’t deliver on their promises. Greg was great, but he should have divulged that the furniture we picked was on back order so we could decide if we still wanted it. Edit to add, I spoke with a representative from the store and stated that If they cannot get our furniture to us by the 21st as promised then we want to cancel because we don’t want to keep having our time wasted as we are already in a time crunch. Attempted to speak with the manager as I need answered now so I know to start shopping elsewhere, and after being on hold was told that the representative spoke with the manager & explained the situation and that they were going to try to reach out to the warehouse. The manager never even attempted to speak with me and offer any solutions. I was told that when Greg gets in this afternoon that they would have him call me.

Excellent customer service and price! Ask for Darnell for a great shopping experience.

People were very friendly and helpful in finding what wr wanted.

Shannon Sales agent is Awesome

Great workshop at Ashely!!!

Had a great experience shopping for furniture for our new home. Mr. Sawyer was very knowledgeable regarding items and helped make the experience even better.

Great service and informative sales rep.

Shelby and Darnell did an amazing job to assist me to get the issue I had resolved. I do appreciate their effort to show that they care for the customers. I am pleased.

Went to apply for credit card to obtain interest free. Forgot I have credit freeze. Then used debit card it had limit didn’t know about. So gave a personal check. No one knew how to do it. Manager tried finally after quite awhile the found store routing or I’d number. Check was approved. My husband walked out he was so upset. Two girls at desk were new working off of their notes.

We had a great experience here. Eric did an amazing job in helping us choose the perfect couches for our home. He was very friendly and informative. I high recommend this location and shooing with Eric

Awesome service! Thank you! Antwan really helped us out!

My experience was amazing!

Greg is awesome, very professional and helpful

Wonderful Sawyer was very helpful!! We will definitely buy from Sawyer and Ashley in the future.

Eric was great

To the best salesperson in the world, Eric. Eric was extremely helpful and patience with me. He is extremely knowledgeable about the products and a pleasure to work with.

Darnell Davis was a sales associate he was extremely helpful. All associates should follow his high standards.

Darnell Davis was such a pleasant person! He has great energy and he answered all of my questions! Thank you again Darnell.

Eric excellent SA

Great service. I will definitely be back.

Cathy was excellent. She took her time and helped me put a ton of pieces together and was not pushy.

Shannon was very helpful and made the process so easy. She also has a great attitude and great customer service

Debra was an excellent store host. She walked with me through the store all the way until after closing and explained all differences between mattresses as well as tried them all out with me. She helped me customize a bedroom set, mattress, and base combinations

Eric was awesome. Very knowledgeable and helpful. Rest of the staff was amazing too.

Antwan was GREAT! Answered all my questions and helped me find the perfect couch.

Antwan is good!

Antwan was great and he gave me a great deal on my sectional. Thanks Antwan !!!

Very satisfied with the service I received from this store! The salesperson was very helpful. Went to purchase a bedroom set and wound up buying two and 2 chairs. Would definitely shop here again.

Antoine went above and beyond to make my shopping experience exceptional including moving furniture to it matched my existing furniture. Alexis was friendly and knowledgeable. Please come in and make a purchase.

Sales agent Eric exceeded all expectations with his impeccable assistance, professionalism and genuine care throughout the purchasing of my bedroom set. His outstanding service truly made the experience a delight.

Antwan is “The Man”!

Antwan is the best.

Excellent

Antwan was very helpful and knowledgeable. A real pleasure to work with.

Highly recommend Darnell Davis! Great customer service experiences & he helped me find what i needed with no problems!

Great experience! Salesman was helpful and friendly. The finance application was quick and simple.

Definitely a great salesman and knows his Products very well. THANK YOU....

Loved Eric

Shannon was extremely patient and kind. She directed me to the perfect dresser and made sure I was satisfied with my purchase. Will definitely be returning for further furniture.

Miss Shannon was super sweet and helpful from the moment we walked in to the wrapping up of our purchase. Couldn't have been easier!

Shannon and another sales associate lied to us she said she checked to make sure our order was not on back order . I talked to a associate the day before our furniture was suppose to be delivered they said it was on time after waiting most of the day and the delivery driver confirmed tge day before we were told it was not coming and on back order for 2 weeks .. we had our old furniture picked up after confirming our delivery the next day .. ... we now have no furniture and my wife is pregnant due 2 day before the baby is here ... so much for not being on back order

I had the pleasure of working with Shannon this weekend and she was so upbeat, professional and educated me on the products I wanted so that I could make an informed decision. She understood the importance of my selections and made recommendations based on information she learning durning our time in the store. Shannon you are truly an amazing sales professional and I look forward to working with you in the future.

If you want a great experience, go see Eric at the McDonough location. He was very professional, knowledgeable, and personable. Awesome salesman!

Cathy was amazing help! We could not make a decision without her. We would recommend you give Cathy a call.

Very polite, friendly, and patient. Strongly recommend Antwan.

Antwan was great!! He was able to get us a fantastic price. He was very knowledgeable and very professional!

Antwan was very helpful as well as patient with me. Excellent Customer Service!

My assistant help keep me focus on what I came to but she is the best

I had great experience with Debra Blount as my sales agent. I has seen her several months ago and finally came back to buy my sofa, recliner and lift table.

Antwan was overly helpful helping me measure sofas for a huge room! He even helped me find mattress for my son though I would buy from the store in Dallas, TX. Thank you Antwan

Please see Antwan, he’s awesome and made my experience easy!

Eric, Blank was awesome

Eric helped to find the perfect piece of furniture. Very knowledgeable, professional and pleasant. Thank you Eric!!

Salesman was great. His knowledge of the product was awesome. I will come again.

Greg was amazing. He made this experience so smooth. Due to his great customer service we will definitely be back.

Great service from Antwan! Knowledgeable and recommendations were on point. Thanks again we will be back.

Very professional, patient, polite and thorough with explaining options. We will definitely request him for our next purchase.

Great experience with salesman Sawyer he makes the buying experience easy!!!!

My associate was very courteous

Easy, fast, friendly service!

Darnell was very professional and courteous. He listened to us and give us ideas based upon the various sectionals that Ashley's Furniture offered. We chose the perfect sectional for us.

Cathy was awesome 👌 She was patient and funny 😁

Eric was great I was able to locate exactly what I was looking for with his help!!!! Definitely coming back!

I was greeted at the door by sales person who wanted to help me expeditiously but I had already had a salesperson but I want to speak directly with his name was Darnell Davis. He was very helpful. I was able to purchase a bedroom suit for my daughter and I believe he gave me a great deal and he had a great amount of patient with me

Sawyer was our salesperson and was very helpful and informative. We had a great experience purchasing a new bedroom set and mattress.

Mr. Antwan was kind, patient, and knowledgeable! Ashley Furniture

Darnell Davis was very professional and helpful. He assisted with great care and gave excellent customer service ! Thank you for the help.

Deborah is so incredibly kind and patient. She helped us get a big boy bed for my wacky toddler, and she was wonderful.

Eric Blank was informative and very helpful throughout our purchasing process. Would definitely recommend if you looking to purchase a mattress and/or furniture.

Debra My sails representive Debra was superb.

Best sales rep

Darnell was so helpful and friendly!

Eric was very helpful finding what my son needed and myself and I recommend him if you come into the store

Eris is absolutely PHENOMENAL!! We came in as client and salesman and left as family. He was caring, kind and beyond helpful. We appreciate your time and are forever grateful of your assistance! We will be back to see you soon! A raise is a must!!! Thank you!!!

Antwan was very nice

This my 2nd time visiting this store and each time I had the pleasure of having Darnell as my sales guy..his professionalism, kind heart and expertise is well worth coming back!!

Excellent service from Eric. We appreciate your customer service.

Eric was good

Horrible servicesEffects of 2023purchase a brand new dining room set the merchandise they is delivered damaged Ashley Furniture won't replace the damage merchandise, the company don't even want to honor there warranty..if I wanted something damaged I would've bought from a flea market. I worked too hard to have second class merchandise. I cannot afford to just give my hard earned money away. I cannot afford for a company to be stealing from my family No one expect to buy something brand new and it damage and the company won't even allow at exchange. They offer to repair it, No I don't want Ashley Furniture to repair it I WANT new merchandise that I purchased or a Full refund Ashley can take the damaged merchandise and put it on the clearance floor and sell it.their plenty of fleas market if I wanted to purchase something that needs repair Brand new merchandise should not need to be repaired I haven't even make my first payment.This is how Ashley furniture treat there first time customer WOWhorrible horrible customer service. Feel free to read their response Hello valued customer,Thank you for your patience as we review your case 08628616. Please be advised that your request for an even exchange has been denied. We understand your concerns around having a technician out to your home to restore this piece. I can guarantee we wouldn't schedule them if we were not confident in this being the most efficient way for us to get resolution to your concerns. If after the technician completes his work you are not satisfied, please let us know and we can review next steps. For following questions or concerns please reach us at (800) 477-009

It was a pleasant experience. I worked with Antwan, he was very helpful and knowledgeable with the furniture I was interested in and I did buy and look forward to receiving.

So I order from this location in August 2023 my dresser was supposed to be delivered a month later. It never got delivered and this location does not answer the phone. When I talked to Corporate they said it was on back order and will get delivered the beginning of 2024 smh. The customer service at this location is amazing but getting ya product when they say i will receive it is horrible. I could’ve got my money somewhere else.

My wife and I had the pleasure to conduct business with Darnell today. He was very attentive to our needs and was very professional and courteous. Darnell walked us thru the entire process of our purchase including going thru the financing options. He made our transaction seamless. Great employee!

Eric at the Mcdonugh Ga location helped me and my husband on mattresses and he was so knowledgeable and so awesome. We purchased the perfect one made for the our needs thanks with his help! I highly recommend seeing him if anyone goes to Ashley, we will most definitely be back!! 😁

Very knowledgeable about the mattresses and was a great help.

Antwan was awesome! We will definitely be back!

Eric was a great salesman

I had the best experience in the McDonough location. Antwon was absolutely amazing! He was so attentive to our needs and made sure we got everything we needed. I was so impressed with his service, that I will return soon.

Antwan was very helpful and made sure we got exactly what we were looking for. Ask for him when you make your next Ashley purchase!

Eric is an excellent sales rep very informative and helpful

Darell was very polite and probably in helping me decide on what I wanted. I would recommend him to anyone wanting to buy furniture from Ashley Furniture

Getting great customer service sometimes seems absolete. From the time i walked in the store Antwan was ready to serve. Thank for such great service. The ladies at the desk was very helpful and friendly!!

Update as of November 3rd, management has not called me regarding my refund which was requested more than a couple of times over the phone and my visit to the store on October 14, 2023. The manager on the floor asked the receptionist to make sure I would receive my refund on November 17, 2023. I strongly suggest one shop elsewhere than Ashley in McDonough. Tiki C

Antwan was great! He was very helpful. Will definitely shop again!

I came to Ashley’s looking for a loveseat. I was greeted by Sawyer who directed me to the area where I could look at what was in stock. As I was looking he came back to check on me and I saw a recliner that made me change my mind about a love seat. Sawyer was helpful in getting me all the information I needed to make the purchase and get it delivered to my home. I shopped at Ashleys in Charlotte, NC last year and my experience was nothing like this. I, in fact, promised I’d never shop at another Ashley Store. I appreciate the assistance and attention I received from Sawyer and have suggested my son look at Ashley for their home furniture needs.

Keanna was my sales agent ! She has GREAT customer service and she was very patient with me .. I was very indecisive!!

Darnell Davis, Mr. Double D was a pleasure to work with. A true professional. Thank you.

Eric was soooo amazing. I will be back soon. He needs a raise

Antwan, the sales associate, at Ashley Furniture was very helpful and attentive with helping my husband and I with picking the right furniture for our home.

Antwan is a great salesperson!

Darnell was very professional, patient, and knowledgeable of the product. Very good experience

Customer service was amazing!

Very friendly, informative and fast service when I purchased my new mattress. Will definitely see Antwan again 👍🏽

Antwan was amazing at streamlining my first recliner purchase!! 🥰

Our representative Darnell was excellent, professional, informative and able to help us choose the right fit for our place. My first time at Ashley and will return again because of the service and quality of furniture.

Darnel Davis is an absolute pleasure to work with. Great personality, very knowledgeable and zero pressure sales consultant. Stellar job!

Keanna and Darnell are super easy to work with and help find what you need

The sale person that I encounter was very knowledgeable, friendly, professional and very patience. Thanks to Antwan.

Such an easy painless process with this store. I've ordered two pieces of furniture on two separate occasions and both transactions were extremely pleasant. Darnell was amazing to work with and made our experience top notch!

Darnell Davis is the man!! We came in with a pretty strick budget and needing to get everything same day which was a big ask and Darnell made it happen and under budget. Highly recommend Darnell, thanks man!

Great customer service! Eric was very attentive but not overbearing.

Mr.Davis was polite and showed interest in our best interest at heart

Bought our first set of couches with Darnell and cannot wait for them to be delivered!

Antwan was awesome today. Great customer service. My man. Loved the beard too.

Darnell was amazing, he was especially patient. He also has knowledge and experience concerning what you desire. Thanks Darnell 😊 and keep up the great work!

Darnell was super helpful and made the shopping process super quick and simple !!! Highly recommend!

Debra was a really Nice person !

Sawyer was excellent! He was very attentive, detailed, and made me feel comfortable while I made decisions on purchases. He treated me like family and his customer service was second to none. I highly recommend him to anyone looking to purchase furniture at Ashley Furniture

Great job

Mr Darnell was so helpful and took his time. I do appreciate his customer service. Thanks

Heidi was very helpful and made our experience amazing!!!

Went in to look at patio furniture and ended up spending $8000 on other furniture as well because they were having a Memorial Day event offering 10% rebate in the form of a gift card that would be mailed in 4-6 weeks. This was MAY 2022. Been waiting 17 months for this gift card to be mailed. We’re talking $800 We’ve gone into the store at least 7 times to check on it and it’s the same story. “They’ll email the correct department and we should receive the card in 2-4 weeks. Still waiting.

Keanna was amazing!! Come and see her!!

Keanna was so sweet and kind. Please come and see her. You won’t be disappointed!!

Shannon was a very professional sales person and very helpful.

Darnell was wonderful today! Great personality and knew his products very well. 5 stars for Darnell :) and hoping to love the furniture as much

Darnell was a great salesman, very personable!!

Debra was very knowledgeable, friendly, and extremely patient with us.. She made our experience at Ashley’s very memorable. We will be back and will ask for her. Yvonne I.

I just relocated to the ATL area and in need of furniture items for my new place. Unlike other stores I walked into, this location made me fee soo welcomed. For the initial conversation to the the close of the transaction. Darnell offered great service and listened to what I was seeking vs trying to just sell me furniture pieces that don’t meet my aesthetic! I’ll definitely come back and choose more items!

I had a great experience at Ashley. My salesman Sawyer was helpful and very professional. Made the process quick and easy.

Shannon is very informative and helpful! We found what we needed and more.

Thank you, Kianna, for taking such great care of me and making everything quick and easy! I will be back soon!

Debra was very patient with myself and my wife. She gave us just enough time and privacy.

Darnell was awesome, helped me out with whatever I needed without being overbearing.

I did not need a virtual assistant, I had not made any purchases as of yet, because I could not get past the virtual assistant, I’ll take my business elsewhere.

Darnell was very helpful and took his time to work with my family. I would definitely recommend his service

Great customer service, Sawyer was helpful with out being obnoxious.

Cathy was a pleasure to work with! Very personable and professional. We had a blast working with her today. We will definitely be asking for her for our next purchase! Thank you :)

Kathy was super nice and very helpful!

Eric Blank provided wonderful service from the moment we walked in at the McDonough, GA location. He was professional, personable and friendly. Thanks again!

Debra Blount was amazing to work with!

Cathy did a phenomenal job making me feel welcomed and was very professional. Great experience! However, this location over charged me $294 onto my Ashley Furniture card, and I have fraud investigation going on as we speak!

Had a good sales chick shannon at the store im mcdonough she was very helpful an down to earth i was recommend asking for her to help u! 🤘🤙

Cathy! Amazing!!

My experience with Ashley furniture is always wonderful. They are so helpful and very attentive. They helped me decide on a awesome purchase!

Keanna was wonderful great customer service made sure our issue was resolved

Great customer service! Friendly! Professional! Attentive! Bought exactly what I was looking for!

Antwan was the best

I had the pleasure of working with Ms. Debra Blount at your McDonough location. She was patient, kind, knowledgeable, and reassuring. She made a stressful situation calming and relaxing. She is a true professional, I wish there were more like her in this business.

Debra Blount was EXCELLENT!!! She allowed us to shop without worry and was so patient when it was time to explain and purchase. I WILL be back to do shopping with her at this location again. Thanks Debra!!!!

Eric was great today!! Love it! ❤️

Eric was very knowledgeable,friendly and professional.

Antwan was amazing! He assisted me with purchasing a new bedroom set and the process was seamless. I was in and out within an hour.

Great customer service experience. Darnell was excellent! Listened to my needs in what furniture pieces I was interested/looking in purchasing. No pressure, very easy process. Will definitely use Ashley again for my furniture needs and Darnell!

Antwan was great ti work with!

Thanks for helping us find a great couch for our living room. Great selection with modular pricing.

Great experience and Antwan made everything quick easy and painless.

Antwan was AHHHHMAZING!!!! He helped me pick out a great table for my kitchen area!! He was a great help!

Mrs. Cathy was very sweet and helpful.

Darnell was very helpful with everything and really nice! 😊

I had such a great experience working with Keanna at Ashley’s furniture. She assisted us the whole entire away with such patience and a great attitude! Will definitely be asking for her next time :)

It was nice and pleasant greeting was wonderful. I will shop there again.

Very experienced an polite.

Wonderful customer service. Eric was very helpful and I would definitely be back.

Eric was very helpful and knowledgeable about all the products. He took his time showing me and my wife around the store and helped us select the couch for us.

Darnell was AMAZING. He listened to our needs and was not pushy at all. Was a super nice guy. He helped us find our perfect furniture for our new home. Overall experience a 100/10

Darnell was amazing, super nice and easy! Also let us shop without constantly hounding us! was perfect compared to most furniture stores

We purchased our new sofa and loveseat at Ashley. Eric, our sales person, was knowledgeable, helpful and a joy to work with! It was very refreshing to work with a true professional and feel our business was valued. We love the furniture, it meets our needs perfectly. Five stars - great job Eric and Ashley!

Antwan provided awesome service. Loved working with him

Thanks Sawyer!!! Great service!!

Keanna Hugley 38 is a great sales young lady. No her stuff.

Come see Mrs Debra, she was ready to go home but took the time to show us around and got us the furniture we were looking for. Very pleased with my transaction at Ashley ( mostly because Debra was so professional )

Darnell was awesome !!! Not pushy, very informative and easy to work with.

Eric was the best

Karrington was amazing !!

The best shopping experiences for my furniture. Greg(Sales Rep )was so patient, helpful and very professionally. No pressure sales, No hussle ..Quality furniture with affordable prices. Please ask for Greg .. you will never regret ..He is so awesome 👌

I had an excellent experience with Carrie when purchasing a new couch and bed frame. She was extremely knowledgeable and helpful throughout the entire process, taking time to explain the different options available and answering all of my questions. She was also proactive in ensuring that everything will be delivered on time and in good condition. Overall, I highly recommend working with Carrie for any furniture needs. Her expertise and customer service skills are truly top-notch! I will update my review once my furniture arrives and how the delivery and install goes. Update***** All of my furniture came on time and the delivery & install went amazing. The crew was respectful and worked very quickly. I even had follow up questions for my sales associate, Carrie, and she responded so quickly. Overall, I had a great experience and will come back with any future furniture needs.

Shannon was absolutely amazing! Very knowledgeable and friendly!

Shannon was great

⭐⭐⭐⭐⭐!!! Shannon was a fantastic help! She was not only happy but also extremely helpful. I’ve been to two other Ashley stores and the reps at those store did not have the same level of service and we chose not to go back. Thanks, Shannon for being so fantastic that my Fiancé & I wanted to come back to this location so you could help us style our new home. See you soon for the next home styling. Mahalo 🫶🏾

Cathy was a tremendous help , very sweet and personable person . She listen to our wants and needs. A true asset to your company.

Antwan was a great help! Excited to style the new furniture in our home.

Sawyer was my sales rep very helpful polite and funny got great deals on 2 floor lamps

Eric in the mattress department was a dream!!!

Darnell was great!

Keanna Hughes was amazing. She was friendly, helpful and easy to talk.

Antwan was the best. Helped me and my family get the couch we wanted for our new home. Amazing service and person.

Keanna was fantastic and knowledgeable about the furniture. She made the process easy.

Darnell was amazing!! Super helpful and got me exactly what I wanted and answered all my questions. If you go ask for him !

Kay provided exceptional customer service and I left leaving satisfied! I can’t wait to see my sitting area in my master bedroom come together.

I had a wonderful in store experience today with Darnell! His knowledge of their inventory was spectacular. Everything I inquired about he was quick to respond with an answer. He asked all of the right questions to help me figure out what I wanted because I was having a hard time doing so on my own. I ended up with everything I wanted at a great price and the best customer service experience ever!!! Darnell, you rock so hard!!! Ashley Furniture gained a true asset when you walked through those doors. I can most definitely see advancement in your future. Woot Woot!!

Everyone was super nice especially Darnell and could handle a crazy mom coming to shop with 45min to spare. Definitely will be back to see them soon!

Greg was amazing! He was very attentive to our needs and helped us pick out the perfect couch. He was also very informative and set realistic expectations regarding our purchase. I’ll definitely be contacting him when I’m ready for my next purchase.

Sawyer was super helpful !!

Ask for Sawyer! He was such a nice guy, also knowledgeable and helpful!

Antwon was great. Not pushy let me find what I wanted and when I was ready helped me get my order done.

I haven’t been to a Ashley’s furniture in years and babyyyy this McDonough location is that gworrrl! Came back for a second time in 2 days, they had deals we could NOT leave! Had an AMAZINGGG experience here with my mom!!! Will be returning back at least twice a week to see the amazing deals they have here. If you’re looking for a saleswoman to get the job done, ASK FOR MS.SHANNON!! She will Get you together! 💖⭐️⭐️⭐️⭐️⭐️

Sawyer treated us amazing and was very accommodating.

Great service for Erika. Thank you so much

Antwan the best

Best secretive

Good work Antwan 🔥🔥🔥

First I went to Ashley in StoneCrest GA customer service was horrible and they were not aware of the different financial options..I left and went to Ashley’s Furniture in McDonald GA Thanks to Eric he was great I’m talking about Top customer service we left purchasing new living furniture!! Thanks Eric we will see you again!!

Keanna was awesome to work with she had great ideas and helped us in many areas furnishing our home!

Great customer service by Mr. Sawyer. He knows his stuff. I would buy from him anytime. Actually, this is the second time he has serviced me. Namaste!

Ms. Martin was PHENOMENAL I explained what I was looking for the price range and she provided me with several options to choose from!! Her customer service was top tier and I can’t thank her enough for assisting me and entertaining my little one! Thank you for all of your help and I can’t wait for my set to arrive !!!

Debra has been awesome @ Ashley’s furniture on Jonesboro Road

My bedroom furniture set is very nice however unless you’re paying in full or on a personal card DO NOT use Ashley’s credit card they are thieves!!

Our sales rep, Eric was totally professional and very knowledgeable and helpful. A pleasure doing business with you.

It was a pleasure working with Eric! He help me choose the best sofa for me and my family. Gave me plenty of choices and advice on the furniture. I would recommend coming to Ashley in McDonough, GA.

I came in already knowing what I wanted, C.Sawyer made the buying experience for me even better. He also helped me pick out the right mattress

Darnell Davis was amazing. Thank you for all your help.

Salesperson was helpful and not pushy. Negotiated a price and made me very satisfied. More than pleased!

Deborah was very courteous and helpful while giving us our space to look around. We didn't really plan on making a purchase today, but... we did! Found a beautiful living room set that is so very comfortable AND every seat reclines! Deborah also did her best to get us a great price and arrange delivery. We are well-pleased! 😊

Darnell Davis helped me and my family purchase a dining room set. Darnell was very knowledgeable about all the features and took his time explaining all my payment options. I would definitely recommend my friends and family to see Darnell at Ashley Furniture if they are looking to purchase any furniture.

Darnell Davis, what can I say. Knowledgeable, Friendly, Accommodating. He made our shopping experience a great one and helped my fiancé find EXACTLY what “we” wanted 😂.

I loved born here with my parents and Darnell was real nice!

Sawyer was soo helpful.He was patient and understanding to our unique needs. We were able to find everything we needed at Ashleys!!

Pretty decent, not harassing you like footlocker employees. Deborah was amazing and I appreciate her help.

Great experience!

Greg our salesperson was awesome!

Eric is the best he will help you make the best decision and you want be disappointed

Darnell Davis was very professional and took his time explaining best opitions for our 14 year

Antwan gave me an amazing experience at Ashley. He walked with me around the whole store to make sure I was certain before purchasing and did everything in his power to make my purchase smooth. Will definitely shop with his again.

Keanna Hughley was the BEST sales person ever! Radiant personality and helpful

Debra is friendly and very attaintive and she did an excellent job on helping us on making a decision on our dining table .

I came on here to edit the review I wrote earlier on 9/8/23. The salesman Eric Blank will NEVER get my business and anyone else business that I know. I bought a bed, frame and mattress, when the guys came to setup my bedroom, the mattress and frame is on the floor. I spent an entire hour in this store in Mcdoungh, Ga. to receive this type of service and when calling customer service, they told me someone would be out on September 30, are you freaking kidding me. I know salesman don’t care about anything but there commission, but think sometimes of the customer that is spending their hard earned money. Ashley furniture gets 0 stars if I could rate a 0.

Antwan was AWESOME!!

Great service any though it wasn't fount instore she found it online thank you

Antwan was fantastic! I came in just to look and ended up buying a whole living room set. The customer service was great and they had a great selection of furniture at surprisingly great prices. Will definitely be back!

Our sells person was the best! Darnell was very helpful and informative even down to taking measurements of the furniture so that we could make sure it was a perfect fit for our space. We are new to the area but Darnell made us feel right at home. If you would like a great sell’s person with no pressure to purchase go see Darnell.

Very pleasant and helpful experience.

Excellent customer service

Antwan was an absolute joy to work it. He was very knowledgeable with every furniture we were looking at, patient when it came to hard decision making, and transparent when it came to all alternatives.

Shannon was very helpful and knowledgeable. She helped keep me in the price range that I was looking for. She was very friendly and there was no pressure at all. This was my 1st visit to Ashley and won’t be my last and will definitely use Shannon with future sales.

Great deals by Antwon and Sam!!

Thank you for your help yesterday Keanna, l know it was a tough task dealing with my husband. LOL

Very excellent! Knowledgeable about the recliner. Friendly and nice!

ERIC was amazing. He gave us a hassle free and fast experience purchasing.

Darnell was amazing and great to work with. Very knowledgeable and friendly and made my experience smooth and effortless to furnish my new place. Recommend anyone to come see him and I will myself in the future!

Thank you Darnell Davis for your hard work helping me find the perfect dining room furniture for my family! It is sometimes a tedious process, but you were so patient and professional! I will always shop furniture with you and Ashley!!

Eric was wonderful and made my buying experience absolutely amazing. I really love his attitude and personality. He is definitely an asset to Ashley Furniture. Well done Eric, well done!

Antwan did an amazing job servicing my family at the McDonough location. He went above and beyond to make sure my family was pleased. I will be sure to come back in the future for more purchases.

Deborah at the McDonough location was extremely helpful and knowledgeable. She took care of us and showed us excellent customer service. I highly recommend you go see her for your furniture needs.

Went to the Ashley store Mcdonough Antwan was our sales rep. He was super helpful and quick.

Great salesman. Will be back for his help!

Ashley has quality furniture at reasonable prices. We’ve purchased a lot of furniture from Ashley

I told Shannon my budget and she worked it and got everything I needed for my new home!

Antwan provided great service. Quick in and out.

Very good! Very professional but with a personal touch.... not a salesperson on a commission touch

Eric is great!

Junk

We arrived looking for a living room set and was greeted by Sawyer. He was very friendly and very professional and processed our order expeditiously. Great shopping experience!

Really enjoyed our experience with Keanna. She was ready helpful.

Keanna took real good care of house

The staff is very helpful and friendly. He is knowledgeable

Antwan was a great salesman. He went above and beyond to make sure that I got the furniture that I wanted and that I received the best discounts available.

Keanna was very helpful. She assisted us with any questions we had.

This mcdonough location has yet to let me down. If and when you do visit ask for Eric Blank 👌🏾 hands down the best experience.

Love it there ask for Kay Keanna you won't be disappointed!!!!

Shannon was very friendly and she also has good customer service, I would recommend her.

(Translated by Google) Kean (Original) Keanna

Eric was very professional and very helpful. He provided us with the best options and helped us find exactly what we wanted!

I was greeted by Mr. Sawyer. It was a no pressure sale and he was very professional. Yes, I bought a nice living room set.

Gentleman was very professional at is work.

Shannon was Awesome in helping us with our purchase.

Great service by Antwan. Professional sale, not pushy. Smooth sale transaction.

(Translated by Google) Very good place to furnish your home, where they helped me with my credit and the lowest possible interest and even without interest. 100% recommended (Original) Muy buen lugar para amueblar tu hogar, donde me ayudaron con mi crédito y los intereses más bajos posibles y hasta sin interés. Recomendable 100%

Shannon in the McDonough GA location was very helpful and assisted me with everything I need and more. Thank you

Keanna she’s awesome she explained everything to me and answered all my questions great personality

Sawyer was AMAZING with his Customer Service expertise in helping my bedroom furniture selection. Very knowledge, welcoming and helpful. Thanks for an easy transaction Sawyer.

Leanna was very knowledgeable and helpful from the moment we entered the building. Helped us find what we were looking for and listened to our questions and concerns while addressing each one. Highly recommend!

Amazing furniture buying experience as usual with Mr. Sawyer. He always takes the time to make sure we get exactly what we need & leave each time completely satisfied with our purchase.

Antwan helped me out alot! Very much recommended!

08/27/23 We walked in and were greeted immediately. Karri asked us if there was anything she could help us with. We stated we are just looking for a few things. She said if there was anything we needed to ask or she will check on us. She checked on us the right amount without bothering us. Any questions we had she answered fast and was very helpful. It was a great experience and will definitely be back.

Shannon was patient kind and super welcoming!!!! She was perfect. 10/10

Darnell was very helpful and professional!!

Keanna Hughley was amazing stuck with us to the end. Will definitely recommend her.

Eric was soo great with helping my husband and I pick out a living room set! He didn’t make the experience feel like a sale or make us feel like just a number. He was attentive to what we wanted and showed us around at our pace (we had our infant). I highly recommend visiting the store and working with him personally! We also received our order just 2 weeks later and couldn’t be happier. Service in store and speed of delivery was unmatched!

Darnell Davis, salesman, at Ashley Furniture in McDonough, GA provided the most professional and knowledgeable experience. Thank you! Thanks for your support and waiving the delivery fees. I will be back!

Deborah was great

Keanna was an amazing associate and was very helpful in our decision making for our furniture purchase. She was very personable and supportive!

Shannon was EXTREMELY helpful and patient with us selecting multiple pieces for our new home. Phenomenal service. Thanks Shannon.

Erika was great at assisting me with finding a furniture piece. Happy customer!

Salesperson Antwan was very helpful and knowledgeable!