Ashley Outlet | Morrow, GA 30260

Love my new living room furniture! I got it for a nice discount!

Ashley has been so amazing. My recent purchase I had an issue but they worked with me to get it resolved quickly. They were professional and consistent.

Very good Service in the Morrow Store.

I paid for my couch to be delivered and assembled. They dropped the couch off, did not assemble it, and every request for help was denied. I went up to the store to ask for help. They told me I did indeed pay for my couch to be assembled but they did not help either. Corporate hung up on me 3-4x when I called. I needed the couch assembled for an emergent situation. I did not receive a refund either. Extremely disappointing and disheartening. Absolutely ridiculous.

Erica was very helpful and insightful!

Great customer service khadajaha was a great help in finding the bed room suite best for us and she made us love it so much that we bought it on the spot

Kh'Dajaha Ellison was really helpful with our purchase.

Great help and Information about the inventory. I will come look for Kh’dajaha on future visits. Great customer service

Nick was extremely helpful at the morrow location. We had a nightmare with the McDonough location, but Nick made the experience so much better!! Nick made sure to go over our order with us. Nick also told us to go home and check to make sure our order was correct, and if not, to give him a call right away. Nick was very helpful and informative. We appreciate Nick so much!! He reversed our nightmare.

Khdajaha was awesome!

Erica was great

Danielle was most helpful. She found everything I needed I’m pleased with her professinalism

Great Experience! Erica was very knowledgeable and friendly. Thanks Erica!!!

Nick was very informative and polite. If you look in a book for good customer service, it will show a picture of Nick. I will definitely be back Nick made me very comfortable. Thank you Nick.

Nice and helpful employees, quick and easy process. Shoutout to Danielle and Keisha.

As soon as I walked into the store I was greeted by Khdajaha who was absolutely a professional, very patient as she gathered all my information, she walked me right to a few pieces and within a matter of 5mins the deal was done. I am still satisfied as I drive home.

Nick is an amazing salesman Detailed, humorous, and a great personality I am buying a couch from him next month

Outstanding service!!

Khdajaha was very helpful and pleasant, she allowed me to shop without feeling pressured. Great experience

Khdajaha was amazing assisting us with our sofa purchases. She was amazing, request her when you come in.

Yah Darius & Danielle!! Excellent customer service from purchase to pick up. Friendly and professional never go out of style! Thanks again for a pleasant experience.

Another great experience at Ashley Outlet. Khdeyaha was a great help and finalized our purchase. She answer all questions and very knowledgeable. Thx.

Awesome customer service from Ms. Erica. She went above and beyond In trying to keep us in our budget! Everyone was friendly and greeted us!

Nick was quite thorough in his delivery and knowledge of the product. He was patient and.resourceful in getting the necessary information needed to make a sale. Good salesmanship.

Entire experience was amazing our sales women Ericka Barnes was very helpful and worked with every concern and adjustment we ask for to get the sofa set perfect for our home.

Patrick was amazing! 10/10

The shopping experience with Nick was easy, friendly and professional.

Danielle Ellis(Advisor) Very Knowledgable, Patient! I will definitely be back to purchase furniture in the next few weeks with her again!

We had the best experience ever. It was my first time buying furniture and our representative, Nick Vidal, was totally AWESOME!!! He listened to what we were looking for. Vick knew the details of the type of furniture we were looking for and helped us make awesome choices on what we needed. Awesome service, polite and courteous and attentive. I would highly recommend buying furniture from here especially with Vick Vidal as your representative. Thanks Vick😁😁😁😁

Shay was amazing. Very informative and pleasant. Will be returning because of her.

I was assisted by Danielle. She was great and helped me find just what I needed for my guest room !

Darius was awesome! Knowledgeable. Professional. Friendly. Great job

why is when you pay all this money for the furniture and it come damaged then they tell you that you have to wait on the next shipment, why I already been waiting for the last 6 month to receive my furniture.

Nick was so great to work with. I am EXTREMELY picky with specific needs. He not only took the time to show me every product that could meet my needs but also helped me to create my floorplan. I would recommend shopping with Nick everytime.

Khdajaha was very helpful and I will definitely be working with her in the future

JaMiya was great, and so patient with us! Wonderful service! Thank you!

I had a great experience here at Ashley Furniture! Nick Vidal was professional and efficient. He took his time explaining certain things to me and definitely made furniture shopping fun and interactive! Thank You Nick!

Nick Vidal was awesome, very welcoming and knowledgeable, everyone was nice even the customers, I will definitely recommend

Excellent customer service!!! Service advisor assisted my boyfriend and I with picking out our furniture without pushing a more expensive set.

Nick was so sweet and professional. he took good care of me and my fiance. he answered all our questions & concerns plus ensure we got discount. "yeah mon"

Patrick was super helpful! He asked if I needed assistance and showed me a few options. He allowed me to search on my own as well. Ended up finding exactly what I was looking for at a great price! Would definitely return.

Erica was amazing she went above and beyond to finish the sell in a timely manner. She understands customer service .

She did good and helped us out . She didn’t try to upsale us on anything we were looking for . Jamiya was the one who helped .

I walked in Ashley Furniture in Morrow Ga I got greeted with a very pleasant person with a Great Smile he told me that his name was Nick..by the way I was looking for a Lg quantity of Furniture because I will be making a Big Move on Nov1 to my new Home.Nick was a Big Big Help with me picking out the furniture that I wanted to be put in my home..I give Nick a Great Big Thumbs 👍🏾 UP for helping me thru my process.. Such a GREAT GENTLEMAN .. HE ROCKS😊 I came back to Ashley Furniture in Morrow Ga…on 10/27/2024 on my B/D..I got greeted with a very pleasant person Khadijah she was a super superb customer representative I ordered more furniture on my BIG MOVE in my Home.. she was such a Big Help with Me selecting more furniture..Thumbs Up👍🏾.. Thank Khadijah YU ROCK😊

Ericka took care of us! She was great!

Keyche and Danielle were super helpful and led us straight to what we needed and helped us understand what we were purchasing. They were friendly and really worked to ensure we had everything we need. I will definitely look for them when I return.

Sales associate Nick V. was extremely helpful, and personable, which made for an easy and pleasurable experience.

Visited the store to grab some chairs and was assisted by Marcus. Purchase was seamless, will be back.

Khajaha and Craig were excellent. Listened to what we wanted lead us through a great selection until we found something that was just what we were looking for.

Nick was awesome patient professional and nice and answered every question knowledgeable just an amazing experience go see nick hebwill take great care of you. NICK IS THE GUY.

Khdajaha was the best , Great customer service

Khdajaha was very friendly, patient, and helpful. Have a great experience!

Very helpful w good sense of humor Enjoyed working with her.

Great service Jamiyah did a great job explaining everything and she was a great help !

I initially wrote a good review for them because at the time I THOUGHT was awesome experience turned into a complete nightmare! My husband and I purchased a king bedroom set, 2 mattresses, & 3 boxsprings (2 twin Xl's for our king and 1 queen boxspring that was supposed to be for the queen size mattress). Turns out, our salesperson never added the queen sized box spring on our purchase but we let it go since we weren't charged for it. My husband picked up our mattresses and boxsprings. When setting up the bed (before our king set was delivered) he noticed that one boxspring was bigger than the other. We contacted the store, spoke to our salesperson who informed us that we were given the wrong boxspring and that she will try to find someone who can bring us the boxspring. Long story short, she found some "third party delivery driver" who supposedly works for Ashley that can deliver our boxspring and the we would need to pay him $50 (the "third party delivery person to deliver the right boxspring") and a refund of $54 would be given back to me once they receive the wrong boxspring from they guy who's bringing it back. Come to find out I asked the third party guy how do he receive payment and he said CASH APP!!! So that's how you do business/transactions Ashley??? Through CASH APP & "third party delivery drivers"! This whole experience turned out to be a complete nightmare. NEVER AGAIN will I order from Ashley again! Our salesperson was more focused on making a sale and winning a $50 contest that was amongst her and her colleagues then actually caring about her customers and the sale. I even asked to speak to her manager multiple times all for me to never speak to her manager! I will be escalating this issue to higher up and getting my issue resolved one way or another because this was not only unprofessional but such a headache & a complete nightmare!!! Our king sized bedroom set was a good experience because that came from their warehouse. From the delivery communication all the way to the set up 10/10. A representative even called afterwards to make sure everything was good. Our in store purchasing experience was good for the most part until the issue with the wrong boxspring came about.

Nick was very welcoming and professional. He assisted us to the T. We’re walking out with our dream sectional. Super grateful for Nicks help. 10/10 Recommend. Thank you Nick!!

Kahdajaha was so sweet an helpful even though i came two times before I actually brought my sofa set third time around..Thank u love

I had such a great experience during my visit today. Khdajaha was very knowledgeable with the products I showed interest in. The demonstrations were amazing and her customer service was impeccable. I would recommend anyone looking to buy furniture, products and etc: to see Khdajaha she’s AWESOME! Thank you Khdajaha!!!!!

Ashley furniture in morrow Georgia have a great customer service Erica burns was very professional and excellent customer service representative

Excellent customer services that I had with Erica Burns. Would recommend her anytime to help me with a sale

I am writing to express my extreme dissatisfaction with my recent purchase from Ashley Furniture. At the end of July, I ordered six pieces of brand-new furniture. When it was delivered, the contractors hired by Ashley set it up but failed to provide any paperwork for me to sign. Upon inspection, after they left, I noticed significant damage to several items. I immediately contacted Ashley and was told I needed to file a warranty claim since I hadn’t refused the delivery. A technician was sent to inspect the furniture, and it was determined that three pieces needed replacement while the remaining three could be repaired. However, I paid for brand-new furniture, not refurbished or patched-up items. After waiting two weeks, the replacement furniture arrived, but I had to refuse it as it was damaged again upon delivery. Despite Ashley’s claim that the furniture was inspected through their VIP program, it arrived in unacceptable condition. I requested that future deliveries come in sealed boxes to avoid damage, but when the third set arrived—again without boxes—it was once more damaged. It seems the VIP program is merely a way to repackage previously refused, damaged furniture and attempt to deliver it again, rather than ensuring the items are actually in new and undamaged condition. This is now the third time I have received damaged furniture. I have missed work on several occasions to accommodate delivery and technician visits, which has cost me both time and money. To make matters worse, I am being charged a $299.99 delivery fee for damaged goods, and Ashley has shown no urgency in resolving the issue. At this point, I am requesting that a district or area manager contact me immediately with a solution. I either need brand-new, undamaged furniture delivered or a full cancellation of my order, including a refund for the delivery fee. I refuse to pay for furniture that arrives in damaged condition.

Great customer service and very fast!! 10/10. Thank you Ms.Ericka

Nick gave me great customer service and made my shopping experience hassle-free!

Kdajaha is wonderful great to work with

We had great help from KhDajaha. She was really nice and sweet!

Her service was excellent!! She was very helpful and professional!!

Darius was great, knowledgeable, professional and patient with us. With this being said; my husband and I left with a complete living room and dining room set. Go see Darius for your household needs.

Our sales people Demarcus and Shay we super helpful and so is quality products.

Attentive salesperson.

Today I was greeted by an amazing salesperson named Nick. He was patient and extremely helpful. Nick made it easy to shop for the furniture that I needed. I don’t know if I’m happier with Nick’s customer service or with my new furniture

Shay was awesome

KhDajaha was a pleasure to work with. We came in 2x over a lunch break and then on the weekend and she was extremely helpful in both instances!

A very professional, very knowledgeable, pleasant to talk to

Nick as an amazing sales associate; very professional, knowledgeable, and funny. Thank you so much for your help!

The customer service I received from my trusted advisor Kenyon Rumph was excellent. From my greeting to assisting me in my desired purchase. Needless to say, Kenyon was very professional and went above and beyond to make sure I was able to leave with my purchase, as the warehouse workers were already gone for the day. Thank you for outstanding service and I look forward to future purchases with your assistance.

My sales associate was tremendously helpful on everything. She knew her way around the store and gave us useful info. We were very pleased. Thank you KhDajaha

Jamiah was so helpful and I highly recommend her !

Erica was the “BEST” and the manager should get employee of the year every year!!!!

Ericka was a great salesperson. We worked with her last week and remembered her when we came back. Would definitely work with her again.

If you're looking for an incredible furniture shopping experience, look no further than Ericka and Keyche! From the moment we walked in, they were nothing short of amazing in helping us with our large furniture purchases. Their knowledge of the products was impressive, and they took the time to guide us through every option without ever making us feel rushed. Their patience was truly remarkable, and they even skipped their lunch just to make sure we had everything we needed. Talk about dedication to customer service! Need furniture? Do yourself a favor and go see Ericka and Keyche—they make a killer team and will go above and beyond to ensure you have the best experience possible. Highly recommend!

We spent all day at so many different stores looking for a couch. We made our final stop at Ashley and Nick helped us find our dream couch, with lots of laughs along the way. I wish I could give this man 10 stars, but we gotta keep him humble.

Nick is awesome 👌

Nick was amazing. I went in wanting one thing but was distracted by other pieces. He was patient and gave me details for a few pieces. I settled with my original idea. Added bonus he was funny, kept my husband and laughing. Thank you so much Nick, when I’m in the market for my next piece of furniture I will go to see Nick at the Ashley Outlet in Morrow!

Darius and Kita was awesome and very professional. Thank you guys I love my new furniture.

Nick was amazing in my furniture shopping process. Him and his team was quick and very helpful in my purchase. The furniture was delivered and it looks amazing. The guys came in, put it up. Everything was functioning I’m very happy. Thank you so much

Jamiah was super patient and kind. She sat with us and went over all the financial options in great detail so we were able to find a couch within an hour or so. Thank you Jamiah!!!

Very friendly service by the rep Nick. He went out his way to accommodate our needs and what we were looking for.

Erica burns Great energy. Very knowledgeable Very helpful..I will shop with her again.

Patrick helped us with our purchase decision and was very patient.

Ms.Ericka was very helpful and informative with helping me to purchase my beds highly recommended her! 😁

Katakana Ellison is by far the best most knowledgeable sale person I’ve encountered! Please request her upon arrival to assist with your new purchase!!! Thank you so much for a job well done!

Nick was awesome. He took his time with us, making sure we were comfortable making our furniture decision. Would recommend Nick always. Thank you, Nick!!!!

Nick was extremely helpful and knowledgeable with me as a customer. I appreciate his appearance and conversation as we were discussing details about my interest in a product at Ashleys. Nick is a professional!!!

Patrick was awesome !

Nick was very helpful and took care of us. We just relocated to GA and needed various pieces of furniture. Nick took the time to make sure we got exactly what we needed. Professional service at its finest!

Nick did an awesome job working with me my husband and my daughter. We came in for my daughter and I wound up getting new living room furniture. Thank you Nick for being so nice and sweet.

My mother and I worked with Ericka today and I will say she offered amazing service, and was very patient through the process.

Ericka Burns was very knowledgeable and friendly. Excellent service.

Patrick Devilmar great service, will come again!

Very helpful in finding discounted furniture. They didn’t wrap the couch before they loaded it onto the truck but thankfully nothing happened to the couch on the drive.

Khdajaha was awesome - very attentive & listened to what we wanted from our first trip to the closing of the deal 💜. Will refer her to my family & friends

Fantastic job, Jamiah !!!!

Nick Vidal and Erika were above and beyond and super patient while we were at the store. Nick was very professional and ans helpful with me and my husband. I would shop in Ashley everyday just because of the nice treatment I received by them.

Kh’dajaha had Great customer service and very knowledgeable of the products and offerings.

Khdajaha was great! Her customer service was A+

Great experience and customer service. My salesman Ericka was very knowledgeable and had me in and out in no time. If you're visiting the Morrow location definitely ask for her.

Erica was outstanding and took time with when I didn’t exactly know what I wanted. She Also shared all promotions and deals the store offered. Once purchased was made she explained the delivery and store policy accurately. 5 star employee

Fantastic management and staff with excellent customer service and knowledge about the product…

Jamiah was very helpful during my visit from the moment I walked through the door and was greeted by her she asked what I was looking for and showed me off to the direction of interest and told me she will let me browse first and be around shortly to help me with anything. This felt good bc I had the peace of mind in deciding what I wanted without someone wrecking my mind with all the sales pitch and questions and suggestions. Every moment I turned around Jamiah was in reach but allowing me to gather my thoughts until I was ready to converse with her. She was very intelligent delightful and knowledgeable. She went over and beyond and out of her way to look seek and find info for me within the Ashley stores and even setting up my cart with all my ideas. Even though the outlet didn’t have what I was looking for she made sure she collect all my thoughts. Sales definitely is her calling and if not she sure has the skills that a lot of ppl do not!!!! Awesome work Jamiah if anyone goes to the Ashley Outlet in Morrow ask for her !!!!! She’s a superstar!!!!! Thank you for all your help!

Great costumer service from Ericka !

Nick is great. Good customer service.

Wonderful experience with associate Khdajaha she was very thorough with explaining everything!

I had a great experience at the store today. Jamiah was the BEST salesperson. She was very patient with me and had a friendly disposition. I look forward to working with her again for my next purchase!

Khdajaha was amazing! And really made the process super easy. Highly recommend coming here

Nick was an amazing salesman! He was very personal and carried good conversations the whole time and helped us with any questions that we had our whole experience!! Would recommend coming here for any of your furniture needs and request Nick!

Khdajaha was amazing. She was very attentive and patient with my family and me. We were able to in little time complete a very satisfied purchase of furniture!

I have been furniture shopping all day throughout the Atlanta area, and I found great options for competitive prices here! Jamiah was not only the most helpful person I’ve had all day, but she also gave me a comprehensive overview of everything I was looking for and entertained all of my different design ideas. She even took the time to draw out my dimensions to make sure I could get an accurate idea of what I would be working with. She made me feel confident with my decisions I was making!

Ericka was excellent and very through. She was very nice and had a great personality.

Jamiah was wonderful, helpful and very knowledgeable of the merchandise. She told us about advancages and design options. She has a warm personality and very welcoming.

Patrick was absolutely awesome and excellent customer service. I will only use him the next time I am shopping for furniture.

Our salesman Nick was very helpful throughout our looking and buying process. Nick had a great personality and was able to answer all of our questions in a great way. Nick had given us clear instructions and set expectations for our pick up process so that it would run as smoothly as possible. I would definitely recommend that Nick be promoted to more of a leadership position, as he seems very knowledgeable about how the store runs, he delivers outstanding customer service, and is very personable while still being professional.

Ken was awesome , helpful n very knowledgeable

KhDajaha was great! She was able to help us with our needs, we were in and out. She made us feel comfortable and was attentive to our needs. Thank you again!

Great customer service Kh’Dajaha was awesome and very informative!

I received excellent customer service from Jamiah Giles today. She very nice, observant and patient. She was always available but wasn’t hovering. I enjoyed working with her.

Shay and Imani were amazing. Will be back to shop those ladies

Amazing, excellent customer service

Best customer service we've had since we moved to Georgia. Erica made sure we were well taken care of and had everything we needed. we will definitely be coming back to get more furniture from Ashley's outlet.

Khdajaha and Jamia were very helpful and made the process smooth, we really enjoyed there company.

Ericka was excellent! Were in and out with delivery setup in just 3 days!

I came in just looking and Miss Ericka greeted me with a smile and warmed me over with the great discounts and just over all great friendly service. I will definitely be back and tell my family and friends

Ericka was super helpful and patient with us finding mattresses, they have got all kinds of prices you might be looking for, I recommend if you are looking for furnitures as students.

Kenyon was amazing and was very patient with us. When you go over there see him he will treat you right

Ericka is the best!! She helped me find a living room set without all of the hassle for a great price!! I cant thank you enough Ms.Ericka and from here on out the Ashley Outlet in Morrow is my go-to!! Thanks again for being so kind and patient with me!!

Nick was super personable and knowledgeable. Even gave us a great tip for hiking. Would definitely ask for him when I come back. 10 out of 10.

I was at the Ashley store in morrow, GA. I met with NICK, one of the sales representative, he was so fantastic and ever willing to assist me. He is extremely kind and good at what he dies. Five stars for you, NICK!

Came in to Ashley furniture and was greeted with great customer service from Darius . He was very helpful with letting me know prices and specials . Darius , also allowed me time to look and make decisions , he did not crowd me . Great customer from beginning to end . Thank you Ashley furniture for having a salesperson that is very attentive to the customers needs that come to your establishment.

Nick and Darius were very accommodating and knowledgeable with the products. Great customer service! Me and my boyfriend appreciate your help. We got the couch that we wanted

Nick was very helpful and knowledgeable. He was able to get us the best price and delivery date.

Khdayaha was absolutely the best! Her overall knowledge, personality, and helpfulness made our overall purchase and experience so much more better and personal! Please ask for her if your interested in anything! We will be coming back!!

Patrick was the best salesman! On point and got everything I needed. I’ll definitely be back, and ask for him!

Ericka has amazing customer service. She greeted us and made sure we were able to find what we want at an affordable price. Thank you!

Erica at the Morrow location was amazing. Her knowledge and customer service was truly great…

Patrick is a great salesman! He is friendly, knowledgeable, and he went the extra mile for my wife and I to make sure we got what we needed.

Patrick was a great salesman he was very knowledgeable and courtesy. Will recommend him to friends.

The guy named Nick is outstanding. He delivered a great customer service. Thank you.

Ericka Burns was amazing. great customer service and very knowledgeable. Felt like we were family! Love it 😊

I had a great experience shopping at Ashley and all of the sale associates were nice and attentive. Ms.Ericka was my person and went over and beyond.

Patrick Davilmar did a wonderful job assisting me.

Everyone that I had an encounter with at this location was very personable and professional. I was very indecisive. However, Kenyon was very patient and provided top tier customer service.

Nick was awesome. He was attentive and personable. Made sure I knew exactly what was being purchased. Straight to it NO FUNNY BUSINESS. Appreciate him dearly.

So professional , down to earth . Quick and easy . Will return for all needs *Ericka was my CONSULTANT * theeeeee BEST

Shay, provided excellent customer service!

This is my first time buying furniture and I was extremely nervous about the whole process: which includes the financing and just overall knowledge of credit. I had the best representative named Khdajaha and she was the best!!! She was extremely knowledgeable about most. Areas and sought help from management when needed. I will continue to buy furniture with her.

The help was wonderful, the customer service was great, fast and we were in and out. I would definitely recommend again. Khdajaha was wonderful friendly and a joy to be around.

Ericka was great! Got me in and out without too much hassle. 5/5

Really great customer service! Nick Vidal was super helpful and friendly! So excited to get our new sectional!

Displayed excellent customer service skills

Shay was amazing with helping me chose the right pieces. I will definitely be returning back for my future purchases. Thank you.

Erika was very very helpful with our needs. She was patient and answered all questions. Thanks so much!!

Khdajaha was amazing and fast! She knew exactly what we wanted and got us the best deal!

I had the best experience today. Patrick was so helpful and professional. I will be returning.

Had an excellent and seamless experience with Darius. He was great.

Khdajaha was great💕💕💕

Shay and Kita really worked to make sure that I left with exactly what I wanted. They were very patient and knowledgeable. I truly recommend stopping by and getting your furniture from them.

Patrick was very knowledgeable and very helpful will return again with more potential customers to see Patrick

Exceptional service by Ms. Shay and Ms. Kita

Had a great experience with Erica and Mrs Angie. Finally a furniture store where the team listens. Thanks for the great service. Photos coming soon…..

Nick was awesome!!

Nick Vidal was our sales person, he was awesome, friendly and really helpful.. the store was nice, clean and a lot of stuff in stock. We will be back and we will make sure to have nick helping us again

Thank you to Mr.Patrick on his great customer service and help.

Khdajaha is awesome. Very professional and knowledgeable.

Khdajaha did an excellent job with assisting me and my family with finding the right sectional for our living room. She explains everything down to a tee, and picks what’s works best to fit your budget and needs. Thank you for everything.

Khdajaha is great went to look for a furniture set and she made it a quick and easy process. Would highly recommend her again!

Nick Vidal Gave an excellent service!! Highly recommended!

I had the best experience today while bedroom shopping for my granddaughter!! Nick was the GREATEST!!! He was very thorough in explaining and answering all our questions!!!! Thanks Nick!!

Ericka was awesome. She was very patient with me awesome customer service

Nick was very nice and helpful. I had to ask what his job was because I thought he was a manager.

Kenyon was the Best sales person! So patient and listened to all my needs and concerns. Was very satisfied with my purchase.

This experience was great, easy and seamless!!!! Thanks Khdajaha!!!!

Ericka gave great customer service

Ericka was great at showing us around the showroom at pieces we might like. Ended up finding the perfect couch.

He's great!

Great service!

Went in to purchase a Chester drawer at the Morrow Location today. Nick assisted us today and was very knowledgeable. He even has us sold on an adjustable bed purchase in the future

Nick helped me find a nice living room set for a very good price . He was articulate, respectful and made the process easy and enjoyable. Great experience

Darius was very helpful and thoughtful during our furniture search process. He showed us various options that were catered to our family needs and he was pleasant, knowledgeable and patient. We felt valued and will definitely do business with him and Ashley furniture in the future.

Khdajaha was warm and friendly. Big on customer service and she was that lady. I most definitely will come back.

(Translated by Google) Is rich (Original) Erico

Khdajaha was wonderful! I came in just looking for a sofa and loveseat and didn’t see anything in the store. She showed me a set online and I fell in love with just the looks. If you need someone to walk you into getting a piece that you love go look for her personally

Great experience with Ericka. She was extremely helpful.

Great

Shay was very helpful! She helped us to find what we were looking for in less than five minutes. Additionally, we were looking at a clearance item and she took the time to find the same item available for the same price brand new! Check her out!

Great deals! Darius & Jeremy took great care of me and exceeded my expectations. Will be returning.

Nick was Amazing 👏

Shay was helpful, resourceful, and patient. She made this purchase effortless.

Nicholas was amazing!

Nick was very informative and considerate of what I was looking for. Will be back.

Nick was super helpful and fun to talk to. Ensured we got what we wanted.

We had a great experience with Ericka and Keyche on today's sale. Will highly recommend them to everyone.

The Staff st the Morrow Store was very caring and understanding. Helped me to remain within a certain price range without any problems.

Sold me a non-refundable item that fell apart as I was putting it together. $173 down the drain. Subpar customer service. I will be reaching out to corporate.

I'm a frequent Ashley Outlet shopper. I always have a wonderful experience there. I recently purchased a storage bed and the sales rep Nicholas V. was so kind and helpful. He answered all of my questions and helped me understand the how the available discounts worked. I left the store satisfied as always!

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The representative was so polite and patient with my process of trying to find a sectional. Would recommend the location and help to friends and family.

good service and good selection, Ericka was our advisor and she was very helpful

Ericka was amazing! Very helpful and answered all of our questions and made purchasing our new living room set and dining room set super easy! Thank you Ericka!!

Patrick Davilmar, treated me with professionalism. He took me around the whole store, broke everything down.

Brendon provided excellent customer service handling our transaction. He was very respectful and professional. Definitely would shop there again. Thank you so much

Great experience with Khdajaha!! Very informative and patience!

Ericka gave excellent service

Patrick greeted us and told us about current deals and walked us through the sale step by step once we found the items we wanted. He was very knowledgeable and very helpful. We left with some new furniture! Thanks Patrick!

Nicholas was awesome and helped find everything needed for my apartment

Ericka was so patient while we shopped for our perfect couch. She recommended all the finance options and packages available. The selection of furniture was great. Definitely recommend shopping here for your home

Erica Burns was so helpful and polite.

Came in to buy a couch. Ericka was super nice and helpful. The process was easy. They answered all my questions.

Ericka Burns was very patient, professional, informative and gave us excellent customer service

Shay gave great service !!

Jeremy and his associates were very helpful and informative and patient with me . I was very happy with my purchase as he gave me options/ variations on what I can purchase based on my budget . Will definitely be back .

Nick was amazing and he was soooo helpful. He helped me pick out a good couch for my new apartment! If you’re ever in Ashley Furniture in Morrow ask for him, he gone get you right!

Brendan has helped me the past two days, he has been amazing, and extremely informative in assisting me with furnishing my first apartment.

Erica is a very attentive and professional salesperson. She patiently listened to my wants and accommodated my furniture needs.

Erica Burns She is very professional. She shows us items accordingly to our need. She knows very well the products she is selling.

Patrick really helped me in finding a sofa set. Would highly recommend😊

Erica was very helpful and knowledgeful with the bedroom sets.

There’s no need to continue shopping anywhere else once you’ve come here. Ask for Nick, he was a great help and got us right quick.

Ericka B. was very kind and provided great customer service. I will definitely shop here again!

Very helpfull made the process of buying my first mattress very smooth definitely recommend ask for Nick

Ericka was very helpful and patient with me. She was able to assist me in getting the furniture I wanted. Thank you Ericka

Undesirable experience from start to finish over several days. Most of the saff was not accommodating and their demeanor was as if they did not want to be inconvenienced to assist me. The one new associate named Brendan was very helpful and I appreciated that.

I had a good experience here at Ashley. Patrick was very friendly and honest. They had better prices than other stores I went too. I found a good quality bed set and sofa for a good deal.The Check out process was straightforward and easy.

My experience was awesome from beginning to end the sales floor associate Nick was more knowledgeable and helpful through the whole experience definitely recommend for service.

Ericka was great

Darius Elliott was a phenomenal salesman! He was extremely patient with my mattress purchase. Darius was pleasant, thoughtful and informative. I would definitely recommend this location based on his wonderful customer service!

Nick was great and awesome to work with. Very helpful and knows the store well.

Ericka was an awesome salesperson and spent over 3 hours with me. Her patience was impeccable and I appreciate Ashley in Morrow

Ericka Burns was very helpful and the process was fast.

Darius, at Ashley's did a fantastic job 👏! Very helpful and attentive to the customer...me! Bravo Zulu young man!! 👏

Nick was excellent in helping with the process of purchasing my sectional.

Went to the Morrow Ashley’s to order a specific couch. I was greeted by Nick who was very friendly and happy to help me with my request. Nick showed me my couch in the showroom, put in my order and had the whole process done in under twenty minutes. Very happy with my experience today and would 100% come back.

Patrick is wonderful! Very patient and sensible. He is well mannered and willing to go the extra mile to ensure your shopping/purchasing experience is pleasurable. He even assisted the lack luster customer service representative who seemed extremely moody and annoyed she had to work.This occurred over the phone when contacting Patrick and at the outlet when we spent about $10,000. Please tell her to drop that chip on her shoulder. Thank You Patrick!

Patrick provided me with excellent customer service! Very knowledgeable. Helped me pick great mattresses and bedroom sets. Will return to this location for the rest of my upgrades to work with Patrick.

Patrick was very helpful and knowledgeable.

I had to walk around the store too long to get help and I had to ask for help.

Great job working with Shay excellent

Khdjaha Ellison was extremely awesome! Her level of professionalism should be the poster child of all customer service. She was personable, knowledgeable and approachable. Great job!

Ericka was amazing. She was patient and very knowledgeable.

Shay was awesome. Really took care of us

Our experience was great. We had a wonderful sales lady. We found the items we were looking for and more. Thank you Ms. Erica.

Very professional.

Great service very content

Thank you Darius and Kita for great customer service

Darius was extremely helpful and knowledgeable. He had an awesome attitude.👏

Nick helped me out and he was outstanding. If you visit Ashley's ask for Nick. He did a great job servicing us

Nick great sale guy. Awesome in

Nick was awesome. As soon as we walked through the door he greeted us, asked what we wanted and made sure we got it with ease. He’s definitely our go to guy whenever we return.

Darius was very helpful and nice and patient and Bri was very helpful and nice

Khdajaha was extremely remarkable, and we need more associates like her!!!

Ericka was amazing and fun deal with. I would recommend that customers ask for her upon entering the location on Mt. Zion Rd. in Morrow, GA.

ASK FOR NICK. Man he was a real big help and made sure I walked out with a happy wife. We got the table she wanted and I have to give thanks to bro.

Nick- thanks for your outstanding customer service. I will back to check on you.

Me. Darius was very helpful and professional.

Ericka was very helpful she has a sense of urgency Imani customer service was awesome as well

Very helpful and professional. No pressure to buy more than my daughter and I came looking to purchase.

Marcus was so helpful. He educated us on their tempurdic mattresses, so we purchased 1. He definitely went the extra mile when we purchased a clearance sofa to make sure everything worked, and that we had the power cord. Thank again Marcus😍

Brenden was AWESOME! Ms. Angie, Khadijah! OMG! They teamed up and made an unforgettable experience for us! We appreciate the great customer service and beautiful product

I came in looking for some furniture for my son. Ms. Shay went over and beyond with all of my needs. When you broke broke she gave us all the options to finance. So run to see her she will definitely take care of you. Thanks Ms. Shay I will be back.

Khdajaha, was an awesome associate! She was very knowledgeable and friendly!

Ericka was our salesperson!! She was very patient with us! Thanks Ericka for assisting us with furnishing our new home!

I had a fantastic experience at the Ashley outlet in Morrow, Georgia, thanks to Nick and the team. Nick was incredibly helpful, kind, and personable, especially when it came to navigating their mattress selection. He shared extensive knowledge about mattresses and spine support, which was incredibly valuable. Imani at the front desk efficiently handled all the paperwork with a smile and no issues. The easy financing options made my mattress purchase a breeze. Overall, I'm thrilled with the service and would highly recommend this outlet for quality mattresses and exceptional customer care.

Upon arrival in search of a comfortable sectional and mattress ,Nick was very attentive and patient. He listened to my concerns and was very proactive to what may fill my needs. In the brief moments of being there I learned a lot about mattresses that I did not know. I would definitely recommend going to see Nick . You wouldn’t be disappointed!

Erica was patient, very kind, and extremely knowledgeable. Thanks!!!

Our Ashley Agent was Ken. He was such a delightful and courtesy young fellow. I really liked that after he asked what he could help us with, he told us what direction to go in, gave us time to look and then joined us. He did not hover over us but kept his distance until he was needed. He answered all of our questions, made some suggestions and kept it moving. My dinette set is beautiful in my kitchen and the chest and dresser accompanies my other furniture very well. Thank you Ashley! Commendations to Ken. We'll be back for more.

Nick was a very nice personality wonderful very helpful I appreciated Nick Thank You

We had an excellent experience! Thank you for all the help!

The gentlemen that helped me was very respectful.

Ericka, was an Excellent sale person

Erica is a great person to do business with she listened to what I needed and my delivery is soon! Great job! Plus Angie, Keisha and Jeremy are the best!

Mr. Patrick was very friendly and engaging. He helped alot with picking my new couch.

Marcus was very patient and had great customer service. I will definitely shop with him again.

A1 service from Ken (sales) and Jeremy (from financing)!! Very pleasant and not overwhelming. I’ll definitely be back

I had a wonderful experience with Che, she listened and helped me wind down my search. She made my experience so much easier.

Khdajaha was wonderful. First person to help as we walked through the door. Walk through with us and answered all questions. Found the perfect living room set. Thanks K.

Darius andShaya. Amazing good salespersons with great customer service.

We had a great experience at Ashley Furniture today. Kayla was knowledgeable, friendly, and provided a great no pressure experience. Thank you Kayla 😊

Erica was so helpful and patient! Had a wonderful buying experience!

Nick was amazing. Very helpful with finding living room furniture. 10/10

Me and my S/o had a great experience thanks to and Associate name, Nich. He made our experience really easy.

Erica, had exceptional customer service.

KhDajaha was very helpful. She made me feel very comfortable. I left the store very happy. I decided to buy a sleeper sofa and a chair thanks to her help.

Nick was Grand!!! I’ll always go to him. I have a 10K order coming up and I’ll be back!

Erica was excellenct. Very patient and absolutely professional.

Shay was very knowledgeable and professional.

Erica was a huge help and did everything she could to help us.

My husband and I purchased a bedroom and dining room set and some other items and we had the best experience in the shopping process. A young lady by the name of Keyche Byers helped us figure out exactly what we wanted. She was awesome and she knows her stuff and when we decide to purchase again I hope we can use her! 💯

Thank you so much patrick! Very sweet & helpful.

Horrible company and people targeting low income POC with their ambiguous acceptance now financing contracts. Paid my account off in full in person only for them to still be reporting a charge off. If you don't mind being ripped off, come to Ashley Outlet in Morrow.

Customer service is something that is definitely missing from most businesses, but not at this location. Customer service is first, second and third at this location. Patrick and Lakita were attentive, informative, and patient.

Nick was soooooo AMAZING!! Please go see him at Ashley (Morrow) for all your furniture needs!!!

Nick Vidal was an excellent Representative , he was very knowledgeable of his job. Ashley Furniture is very blessed to have him

Nick Vidal, is an awesome salesman. Great service, friendly and knowlegable. Go see Nick if you looking for some furniture.

Khdajaha Ellison was amazing! I would definitely seek her services in the future!!!

Khdajaha was so polite and helpful!! . Thank you!!

Ericka Burns assisted us today and was very helpful. She also gave us space when we need to chat through things without any pressure.

Ask for 'Kh'Dajaha Ellison'@The Mt. Zion Outlet Store, she was AWWWWESOME‼️ SO Helpful, Cordial, Patient, Knowledgeable & Attentive. "She Definitely deserves a raise!"😉

We recently just purchased a couch set at Ashley Furniture Outlet on mount zion road. Everyone was helpful especially Patric. He helped my mother out a lot when selecting the couch and was extremely helpful with me when it came to the payment. Great guy!

Ericka was great her customer service was amazing 10/10. She was very helpful and explained everything very well.

Ericka did an amazing job helping us find the sofa we needed

Patrick Davilmar was very helpful and attentive in providing options.

Nick was a great sales person. Very patient and extremely informative and willing to answer my questions.

Patrick was very helpful.and knowledgeable

I am so impressed. Demarcus is amazing!! He’s patient, kind, and knowledgeable. I especially love how he offered options with out me asking. It’s like he anticipated my needs. I also met Ms. Angie. She’s awesome too. Best experience ever!!!

Angie and DeMarcus were excellent in their customer. I experienced top-notch service. They were both knowledgeable, friendly, patience, and helpful. They did your store proud!

Darius was a great sales member. From the beginning to the end. He explained the layout of the store, made sure I was going in the correct location and circle back to check in. Although I wasn’t ready he allowed me to look longer. I was very happy with the service and my purchase.

First time that I have a great experience. Nick is awesome 👏🏽

Shay did a very good job excellent.

Nick Vidal was awesome !!!!

Shay was attentive, knowledgeable, and just great to work with! She made finding the right furniture a breeze. Best of all, she was not pushy at all.

Darius is an excellent customer service representative.

My first time coming to Ashley Outlet in Morrow and I was thoroughly impressed. The salesman Nick was personable and well informed of products. I love how he was able to assist with my questions and even gave amazing recommendations. I'm new to the area so I'll be sure to come back and shop with Nick!

Great service fast delivery options. Ms Erica got me in and out

Nicholas was very helpful and informative. I would recommend coming to him if you need some furniture

Patrick is great, reliable, patient, and very helpful. Ashley Outlet stores is the way to go.

Erika was excellent! Customer Service was amazing!!

Patrick was very professional and informative, the service was great

Ericka was very helpful and made the shopping experience very pleaaant and easy. Will definitely come back again

Good job Patrick

Kayla was very helpful in me getting an office chair even with the store closing. She is super sweet. If you ever need assistance ask for Kayla.

Kayla did an awesome job in assisting me with furniture purchase today I was approved with Ms Lakita walker Davis whom was also very nice at Ashley furniture outlet in morrow

Great service, Erika is awesome!

Outstanding service by Nick. He was very knowledgeable and professional. He provided excellent customer service. I'll be back in no time for more shopping.

Ms. Erika was very helpful and professional. Great experience at Ashley's. Will definitely be back.

Ms Ellison was very.thorough and professional. She answered my questions. Very pleasant! Great customer service 😁

Kenyon’s customer service was A1 ! Polite and helpful. Thank you , Kenyon.

Khdajaha is fantastic sales person !!

My salesperson, Patrick Davilmar, was a gem to work with. The day before our purchase, we arrived about 30 minutes to closing. He didn’t rush us through the store but took his time and helped us find what we needed. He knows his inventory well. We were able to select what we wanted and return the next day to make our purchase. The purchase process was painless and quick. Thanks for a great experience, Patrick and Ashley Furniture!

Shopping here was a breeze! I have been in the market searching for a new sofa that has the sleeper option. As soon as I walked in Khdajaha greeted me and was happy to assist me. She was great and I recommend you visiting this store and shopping with her.

Today, I went to buy some furniture and Keyche, the Ashley sales rep, was very helpful in making the buying process as smooth as possible. She exuded great customer service and I recommend this outlet store.

Shay was very customer friendly

Today I walked in looking for twin beds for my boys and didn't have idea that they took the kids section away. Patrick was the first one to take the lead and help me out. He went over and beyond for me. Thank you Patrick

Sales and management were knowledgeable of products. They also provide top notch customer service!

Demarcus was amazing he made this process so much easier really Excited for my furniture to be delivered

Nick was great salesman he helped me out a lot and also answered questions about my purchase

I came into the store and roamed around, as it is to be expected nowadays. No one approached me or seemed eager to help. I grabbed a young man and asked if he was a salesman. He replied that he was and from there things began to open like a tulip in the spring. I grabbed the Right Guy !! He was easy going and when I entered the store, I thought I knew exactly what I wanted. I was very cloy, but my salesman had some information, that I wasn’t aware of. I knew the Manufacturer’s name and model I wanted, as I had slept on it a a friend’s house in Tennessee. I’m located in Georgia, so I was obviously impressed to go get this mattress. My current mattress is only about 8 months old. My salesman, I’ll call him “Matt”, told me that he was invalid from the chest down at one point in his life. He now has 8 years of selling mattresses, and from some one who had spent so much time in bed and a wheelchair; he knew the products he was selling !! I told him my bed was too soft although it was listed as a firm mattress. This is where his knowledge kicked in. The asked me if I was using a mattress pad or topper, and yes I was. These things alone make for a softer top. Dang, I had both on my current mattress. When your body imprint leaves an impression, trying to fill it, is like trying to fill a hole in a boat, with buckets of water!! We took some time to look at the Temperpedic line and wow is that a great brand. It wasn’t within my budget however. “Matt” my guy, explained how the difference between the male and female skeletal bodies were different and why women prefer a softer mattress as opposed to men prefer a more firm one. “Matt” was easy to talk to and the fact that his knowledge allowed him to understand my thoughts and experience with mattresses. It was a very pleasant experience. “Matt”, made it easy for me to open up and tell him my truths and questions that lead me to a very pleasant buying experience.

Please come and see Nick ! He was very helpful, quick, and to the point.

Omg !!!! This is the absolute best Ashley outlet . When you go ask for my guy Nicholas .

Nick was awesome! Great personality, great customer service as he was Very helpful and professional.

I appreciate my salesman Demarcus Robinson taking care of me at the Ashley furniture located in Morrow, GA. He was very patient and saved me a lot on my bed. He will definitely take care of you on whatever you need. He's polite and once you describe to him on the look you're going for, he will point you in the right direction.

Khdajaha was an amazing sales associate! She assisted me throughout my purchasing process. I love my new furniture!!

Nick was absolutely fabulous! He was very helpful so that we were very happy with our purchase! Nick You Rock!!!

Ericka was very helpful and patient in making our selections and answering any questions we had. Awesome service.

Nick was excellent and super helpful!

Patrick was awesome and very good assisting me with my purchase.

Nick was awesome!!! He was did a great job with helping me get my couch and dining room set!

Nick was very helpful and professional. Thanks for all your help.

great job💯💯

Kh’Dajaha Ellison was very attentive and knowledgeable about the products. I was just there to look but after talking with her I made a purchase . Definitely should be employee of the month in my book. Excellent customer service.

Patrick & kita were great to me great customer service.

(Translated by Google) We are very happy with the service that Patrick Davilmar gave us and we hope that you come, he will assist you in Spanish, he is very patient and very kind... thank you Patrick (Original) Estamos muy contentos de el servicio que nos brindó Patrick Davilmar y esperamos que vengas el te atenderá en español tiene mucha paciencia y es muy amable …… gracias patrick

If I could give more than 5 stars I would! Nick has been the best! I have wanted him to help with my credit app and my purchase because he was friendly and not overcrowding me when I initially came in 3 months prior. I’m glad he was my sales rep. Thank you Nick! Every store needs a million of you!

Had already picked out what I wanted the night before just came to finish the paperwork. Sales associate was very helpful, and courteous. Made things very easy.

My experience was great the salesman was outstanding told me everything I need to know about the piece of furniture

Patrick was an awesome advisor. He helped me determine the best options for me and my space

Nick was helpful and helped me save $140 on some chairs I had my eye on for awhile.

Khdajaha was very helpful, patient and informative.

Nicholas was amazing!!! Very good customer service and very attentive. Thank you so much

Ericka preyed on me as soon as i walked in lol. I didn't even get a chance to be in the building a whole minute before she rushed over to me lol. She quickly and professionally assisted me. She was very relatable warm and friendly. I pretty much knew what I wanted before walking in. I just needed to confirm the details. I ordered in store, signed papers and was done in less than 30 minutes. Thank you Ericka!

Bre and Patrick were amazing!!! All my questions were answered with ease.

Nick was friendly, postive and helpful with my selection 😊very detailed from beginning to end. Would buy with him again

Oh my Goodness…THEY WERE GREAT!!! Thank you Lord Jesus and yall too🤣 (Kita and Keyche) Mr Patrick was smooth without being slick…thanks a million tall guy;))

Great experience my girl Ericka B. Hooked my mom up felt like we were talking to a friend we knew forever

Very professional

Hey Nick, was an awesome sales guy. He helped me to find the perfect sofa for my sister. I highly recommend him.

DeMarcus provided excellent service.

Demarcus, was great at helping me with my purchase. There were two other workers, women, who walked right past me and never asked if I needed help. Thought that was rude.

Excellent customer service and expertise. Definitely recommend!

Excellent

I was so pleased with the service Ericka provided! She was patient and she made great suggestions and treated me so well. I will definitely shop here again. Great selection and top notch quality. Thanks so much Ericka, you have a repeat customer!!

We worked with Marquis, he was very patient and knowledgeable. He really took the time to discuss different options with us to find the right sectional. We came back to this location, just to work with Marquis.

Khadijah’s service was fantastic!

Khadija was professional, knowledgeable overall awesome. She was patient as I was able to aid my mom with deciding on furniture selections.

Nick is an awesome salesman. He was very attentive and met our every need. Thank you to Nick for being a great salesman and overall great guy.

Nick Vidal did an awesome job assisting us today .

Erica was great! Very helpful.

Great energy and experience!

Great customer service

Without my consent, I was charged for a $199.00 five year furniture protection plan and was assured that they were processing my refund. My purchase was on 3/8/2024 and as of 3/22/24, I have not received my refund or my furniture. Be careful, they will steal your money. As for my furniture, I was told (and verified by phone) that my order would be delivered on 3/16/2024 between the hours of 3pm and 7pm. I cancelled important plans to receive my furniture Saturday but no one showed or called. Monday morning, I called to complain and was told the delivery person hurt his ankle and cancelled my delivery. I would have appreciated better communication and better service. I deserve this much as a paying customer.

Ken and Nicholas were patient and very helpful. Great buying experience.

Ericka was great help not pushy and friendly.

Nick and Kent did a terrific job at helping me out with purchasing furniture!!!! The whole staff had excellent customer service. 10/10 recommend

Khdajaha was very pleasant with me and my family. She was very knowledgable and friendly.

Nicholas Vidal was very engaging and helpful. He helped us get the furniture we wanted with an attractive payment plan.

My experience was great with Ericka on today! Great customer service also!

Khdajaha helped me to find furniture for my family. She was a great help and will be coming back again.

It was such a great buying experience.Nick was absolutely great to work with.

(Translated by Google) Amazing customer service (Original) Amazing customer servicio

Katakana was was amazing. Excellent customer service and very knowledgeable.

Nike was excellent!

Nick was great!

Kits and Erica were great

(Translated by Google) I am happy with Patrick for the good service he gave me and I will shop with him again, as long as he takes care of me. (Original) Me voy feliz con patrick x el buen servicio ke me dio y volvere hacer compras con el, siempre y cuando me atienda el.

My.service was very helpful Erica was a big help went beyond to help me Thank Yoy

Patrick was awesome very patient good customer service and was very personable . I was able to get my whole house furnished

Nick was very helpful. He made sure he answered all my questions clear and concise. Definitely will return and recommend to my family and friends.

Nicholas has been extremely helpful and excellent as a Trusted Advisor. It is not many time one can walk into a Store to view and have a Representative who exercise patience, high level of professionalism and sell their products or items so positively and make you feel like a valued customer irregardless of what you are buying. Patience is virtue and that helped Nicholas to have a deal by me purchasing my items that I selected. Thanks again for the excellent Customer Service and good Customer experience.

Erica is a great associate and very professional

I had a great experience today. Patrick and Bree was a great help. Thanks guys

Shay was wonderful!

I just purchased a wbed and I’m so happy with my purchase. Thank you Nicholas ! He is very patient and knows what he doing. He helped me compared which bed better than the other, which one will last me longer … overall just a great help. I recommend you asking for him for your next purchase. Si te va ayudar.

I had a great convo with Makaya Sheets she is great!

Makya sheats is an amazing customer service rep, she really deserves a raise!!!

Makaya was really helpful when I ordered and was the best I could ask for!

Nick was very helpful he was really patient with me and I got everything I needed Nick was the best representative I met in a very long time

Nick a good guy he’ll gonna get you right

Ms Kayla gave me Excellent service. She allowed me to take my time and yet she was still attentive.

Keyche was very nice and professional. Bre was very nice and attentive during my time at the store.

Erika gave me good customer service hut also gave me time and space to browse the store.

Demarcus was a great sales person, went above and beyond to help me throughout my purchase , even coming on his day off to meet me for the third time to Finalize my decision.. Ms Angie and Keisha also helped with the design aspect of piecing it all together.. Thanks so much !!

She was helpful and very educated on products

Great customer service Great service thanks

Ericka was great and helpful!

Great Customer Service Experience with Erica!

I appreciate Nick for assisting me with my purchase. He was very professional and made sure I was comfortable and satisfied with the furniture I brought. Thank you

Patrick did an amazing job

Erika B. was very respectful, helpful, and she has a good work knowledge of the items on the showroom floor.

Erica was great love working with her

Nick was amazing. Definitely made the experience as smooth and enjoyable as possible .

Khadijah was awesome! She was extremely helpfully with my selection. I told her what I wanted and she took me straight to it!

Erica was truly professional. She went above and beyond to ensure my needs were met. I definitely return!

I had a great experience with the service at Ashley’s and Khdajaha was a wonderful sales person. It’s always great to have a positive experience when buying a piece of furniture that will last for years to come.

I love this place. Nick definitely did his job today. I almost left with the entire. Outstanding customer service and very knowledgeable about the policy, sales and pieces they offer.

Ericka was very helpful.

Nick was a great salesman great customer service and he was funny too 😊

Nicholas Vidal wonderful sales person good personality.

Shay was amazing and I would highly recommend. If you need to set up a payment plan, Kira at Acima will get you in and out. I highly recommend both of these ladies

Salesman was awesome and knowledgeable.

Very pleasant upon entrance and helpful with information

I will never buy anything in this store Again. Totally dissatisfied. Bought a click that was BROKE. Clock that was broke. Bad managers, Jeremy, Shirley Ann. Totally crazy rules. I will make sure everybody I know to NOT go to this STORE!!!!!! Very bad experience!!!!!!! Never ever Again. Keisha de-escalation skills calmed me down.Now I am stuck with a broke clock that does not work .Jeremy, started helping us and then he disappeared with no solutions. The clock was broke when we purchased it and they can see that it was broken and would not even let us exchange it for another one. Why would you sell a broken clock!!!!!Shirley Ann, saw that it was broken. We did not know it was broken until we got home.Why would you sell a broken clock, and even have it in your store.I just don't understand. Your policies are horrible. There should be a better resolution ..I am telling everybody!!!! to not buy anything in this store!!!!

Erika did well

Patrick was very helpful, appreciate his professionalism!

Nick was very helpful and patient

Best professional service. Appreciate the kindness. Thank you Shay!

Went in unsure and my sales person khdajaha was amazing in helping me

We had a good time with Erika and demarcus . Will be coming back

Ericka assisted us with our purchase. She provided great customer service. The store was welcoming and the prices were affordable

Nick was very helpful and patience with all my questions to help me understand the process of what I was purchasing. He made the process very comforting and didn’t feel forced to purchase just to make a sale. I highly recommend him.

Ashley Outlet Morrow has by far the friendliest staff, in the business!! The ambiance while on the search for a new furniture set for my home really made the process comfortable and relaxing. Ericka was my sales rep, very helpful and well informed and she went above and beyond to make the process smooth and easy. I love the new look for my home and will definitely return for future purchases. 🌟🌟🌟🌟🌟 thanks to Kita, Mrs. Angie, Tina and the warehouse guys for their assistance as well, you guys are awesome!!

Nick has Great customer Service. Thank you so much

I had a wonderful experience!

Patrick Was great!

We were welcomed to Ashley Furniture Outlet by Taylor neither a smile and great customer service in showing us sofa sleeper. Ms. Angela went above and beyond in allowing our mom to experience different mattresses to suit her needs for back support. She was able to meet her needs in price and comfort with her expertise in the mattress business! Thank you for your exceptional service and genuine care and and hands-on experience towards our mom! We’ll surely be back for future furniture needs!

Nick was amazing, he has great customer service skills. I’m happy with my purchase because of the satisfaction he gave me

Nick was AWESOME!!! He was very professional and provided great service!

Nick welcomed me with a warm greeting at the door. He’s very knowledgeable about the products. His spirit is pure and has great energy. Give him a raise please.

I loved Nicks costumer service and attitude he was very welcoming and high energy

Nick was very thorough with all information with my order, great customer service… answered all questions asked

Nick was very knowledgeable and helpful with all my concerns. He showed ownership of the issues until they were resolved. Great job

Nick was AMAZING! He deserves 10 stars for the wonderful service he provided today. Thank you!

Pat did and amazing job!! Very helpful 👍🏿👍🏿

Nick was excellent and attentive. I was able to make a decision on a wonderful couch set. Thanks again Nick!!

What a wonderful experience. Nick Vidal was very helpful and I was able to get a beautiful living room set. I really appreciate him.

Ericka was so so great finding a mattress . I thought we’d Mercer find a bed and she was great pricing us out

Shay was a great representative she was so professional.

Nick was great! Very professional and patient! I would recommend!

Patrick was amazing! He was very knowledgeable and helpful. I will definitely return and buy more.

Keyche, Bree and Ms. Angie was amazing. Go see them.

Shay and Mrs.Angie were amazing! Great service at this location!!

Nick provided us with great customer services.

Khdajaha Very professional and patient

Erica b. Was the best she made sure I had everything I wanted for a good deal also

This review is for Nicholas Vidal who provided us with a great customer service experience. Thanks!

Shay was extremely nice and had excellent customer service. I would advise anybody that is looking for furniture come to Ashley’s furniture. They also give us free gift cards.

Shay was amazing and very helpful, great prices and energy

Worst experience ever. I applied for store credit and receive instant approval. I signed paperwork stating zero interest. Delivery in 3 weeks. I get a call a week later asking me to come into store. The manager states they gave me wrong interest rate and will be adding 34.98% interest to start immediately. They tried to bully me into signing new paperwork. I was there 2/29/24. No one said hello girl at front desk got the manager after I introduced myself. Manager came over and never said anything except to yell from desk what is last 4 of your ssn. Then asked me to come sign paperwork. No one could tell me why interest rate changed cancelled my whole order. Worst customer service experience ever

Shay hooked me up with a guest bedroom set and got me a good discount on a mattress. 👌

Shay was very amazing with answering our questions. She new about the products. Very helpful.

Shay did an awesome job, Ashley having a no return policy sucks

Always a great experience at the Ashley outlet in Morrow. I am satisfied with my selection as well as the customer service experience. From start to finish

The sales agent were attentive, clear and concise. The process was relatively easy and pleasant. KhDajaha and Marquis displayed both professionalism and quality customer service from start to finish.

Great staff and patient. My saleswoman Erica was awesome. The sale was kind but trying to get it delivered is stressful. They hours window will change several times so don’t do nothing that day but wait on them. They tried to deliver my furniture on the rain, I refused it. Who does that? Horrible communication after the sale. Requesting a refund

Patrick

Nick was Awesome very knowledgeable thank you for your hope. I will see him again for my Ashley’s furniture

Erica was totally Awesome!!!!!

Nick Vidal was knowledgeable, friendly and extremely efficient in guiding us. We had a wonderful experience.

It was an absolute joy doing business with Nick! He gets my total thumbs up! 👍

Nick was amazing and very helpful

Kita and Patrick were very professional and pleasant.

Nick was a really great help‼️‼️‼️

Patrick was nice and helpful.

Darius was very knowledgeable about the things we asked him about in the store… I would definitely recommend Ashley furniture.

Darius was an AMAZING help in purchasing my first couch for my apartment. Great prices great customer service

Great customer service!! Excellent product

Sakiesha Hamilton is the best store manager ever. She was so helpful and made my experience great.

Nick was great! He helped in with an item and demoed a great tempur-pedic mattress.

Patrick was amazing. !!!

Shout out to Ericka, great service!

It was a pleasure working with Erica she kind patient and very knowledgeable about the product

Erica hooked me up !

Ericka was great!

Nick Vidal, I walked in the store and was instantly greeted by Nick who was very friendly and helpful I didn't purchase anything today because I didn't find what I came into the store for but Nick gave me his card and I will definitely call him to check on the items I'm looking for and ask for him as my sales person.

Patrick and Iman were great help!

Nick was the BEST!!!!! He was very informative. He took his time explaining everything. I will be back!

Nick was amazing!!! Thank you for knowledge help Nick!

I had an awesome experience with Miss Khdajaha. She was very patient and very helpful. I will highly recommend that she received a pay increase. She is definitely an outstanding Salesperson. Never complained about how long it took me. Always kept a smile on her face and she made me laugh as well.

Nick was a great salesman and very kind. Come see him to get your home decor.

great customer service they helped me out great employees

I was in and Nick was absolutely great. I have his card. He gave my mom and I a fantastic demo of the new tempur-pedics. I may be upgrading soon. Make sure to check him out

Nick is an awesome salesman! Very knowledgeable and great customer service!!

Patrick awesome customer service!!!

Ericka was great and very helpful

Khdajaha Ellison deserves these stars. She not only helped me but she was pleasant while helping. Very personable and friendly. I will shop here anytime if she meets me at the door.

Marquise was an awesome salesperson. The floor layout was nice and easy. Last but not least great prices and quality furniture.

Khdajaha was so helpful! Polite and personable

Nick Vidal was great. Need more sales people like him.

Darius was very aware of what kind of mattress I was looking his help was much appreciated thank you Darius

Shay and Katrina were very helpful

Kayla was very helpful with being clear about pricing and polite

Kayla and Shay ,they were excellent , great personalities

Go see nick he the best

Kayla &Shay. Went into Ashley furniture store, and the services was excellent. They took the time to assist excellent customer service

Darius and Nick helped me out! 5 stars EACH for a total of 10!!!

Customer service was 10/10 . Sales associate Ericka was very informative. Helped me and my gf decide on a beautiful living room set. Highly recommend this location. & we will be back to shop again . THANK YOU

Erika was so helpful! The store is so clean and staff is friendly too. I made an appointment for a few days later to finalize my purchase!

Darius was very knowledgeable about the product. He was patient and did not rush me. I would recommend him when purchasing from this store.

Very friendly staff would recommend them look for Marquees and Kita.

Ericka was great to work with. No pressure working with her she's very pleasant. And the store has some really great deals.

Very welcoming & Great customer service!! Will be back!! From Nicholas and Mark

Nick & Marquis did awesome helping me around the store🔥😆

Thank you Khdajaha and Kayla and Mrs Angie for being such AWESOME sale reps!!!!

Patrick Davilmar excellent service

Nick and the Ashley team were amazing thank you guys

Nick is patient and very knowledgeable. I was indecisive and not once did he show signs of irritability.

Patrick was amazing

Nick was a pleasure and very informative.

Nick was great. Sold me on a new mattress!

Patrick and Darius were extremely helpful!

Wonderful experience

Really good service our host nick was really hospitable and helped out a lot to others if they want to find easy furniture

Khdajaha was great

Che and Kayla were wonderful. The service was superb!

Nick Vidal is awesome 👌🏾

Great Customer service! Nick was very professional, friendly and knowledgeable!

Nick did a fantastic job with his presentation of various furniture pieces. His is personable, friendly and approachable. Great job Nick!

Khadijah’s was fantastic! Thank you for your help. Ashley is my spot!

This experience has been awesome. The service is exceptional and friendly. Patrick was very helpful and provide great advice. Thumbs to this friendly store.

Shay was great!!!!

KhDajaha is the best. I will tell my how wonderful and patient she was with me.

Excellent sales person Nick Vidal very interesting and social.

Nick is a great customer service man , he’s so excellent, very professional and patience. I will recommend him for my friend and family thank you!!!

Okay my guy NICK VIDAL was amazing his customer service was 10 stars. As soon as I walked through Ashely front door he smiled and asked how could he assist me and was very polite. He met every expectation me as a customer had. We need more people like this working with customers. Thank you for making my experience smooth and fun. I will be back just to buy from Nick

Very nice well professional

Nick was funny and very helpful and attentive

Nick Vidal was Very helpful and friendly! Outstanding salesman

Nick was great and gave very valuable info! Thanks nick!

KhDijaha was very helpful and knowledgeable. She provided me with great recommendations for headboards, most importantly she was patient and polite.

Nick at Ashley Furniture Morrow,GA was very helpful in helping us find a Sleeper sofa set. We will return for more furniture. Awesome guy!

Patrick Davilmar is awesome! He has helped me for several years with my furniture selections. The customer service skills are great. Please ask for him when you need any assistance. Thanks Patrick!

Met Nick today and he was awesome! Didn’t buy anything, however he did an awesome job us loveseats in show room!

Nick is a great salesman he really sold me and my brother on two tempur-pedc matters

Khdajaha was very helpful…will definitely be coming back to purchase.

Nick was spectacular very professional and knowledgeable GO SEE NICK!!!!!

Nick was very accommodating from beginning to end. He strived to help us get exactly what we were looking for we appreciate his help.

Nick Vidal is awesome he gave me and my family the best presentation ever we really love the tempur- Pedicu Bed Thanks Nick

Nick did a very thorough job of explaining everything and he hooked us up I would recommend coming here if you want great and friendly service

Good Customer Service From Nick . He helped me find everything i needed

Ericka Burns service was great helped with coffee table

Nick Vidal was great and very helpful!!

Nicholas was a very thorough and well spoken. He has caught my interest with his explanations, and knowledge. Thank You Ashley's furnishings

An employee there named Nick greeted us and showed us some beds to where we got the perfect one! Very helpful and very kind. Will be coming back very soon!

Darius was absolutely amazing! As we walked into the store he greeted us immediately and started helping us. Our experience at the store was smooth sailing and very delightful thanks to him and we were able to find exactly what we wanted and leave happy. Thanks again Darius!!!!

Khdajaha, Answered all my questions and was very helpful.

The gentleman that helped me was very attentive.

Greeted by Erica who was every helpful on today. Easy process thanks to Erica!

Darius greeted us at the door. He told us about the way the store was set up. No pressure at all, when we were ready to purchase our sofa, he was so helpful. A lot of times sales persons will try to force you to purchase things you don't want which is very discouraging. Thank you so much Darius! We'll definitely come back again

Thank you Thank you KhDajaha! So professional, wonderful working with you. We will be back.

Had a very great experience searching for my furniture. It was very informative, they answered all questions . Mr Nick is a great salesman. If you’re looking for a place to go, come here for sure.

Nick was great!

The Ashley store in morrow was very pleasant and the staff was very professional and sympathetic and tried to help me out from the bad experience that I have had at the Fayetteville store If you are planning to buy new furniture or any kind of home goods, I will recommend that you go to the Morrow location for the great staff and great furniture. I approve this store as being a disabled war veteran.

Nick was great, got us presidents day sale

thanks Ericka 😊

Khdajaha was very patient and helpful.

Nick was very informative, helpful, awhile never the pushy sales guy. He allowed us to shop in peace and make up our mind but was close to answer any questions. Very friendly.

Khdajaha was very helpful and patient with me while picking out my furniture. Very knowledgeable about the products as well. I will be back to get more things for my new home

Nick is absolutely amazing, I would only want to work with him only. He knows every product in the store. He makes you feel like you’re talking with family. If you want a good time, while make a purchase for your home Nick is the person to see.

Nick is absolutely amazing! He is funny, engaging and very knowledgeable of the mattresses and Ashley products. He is the perfect example of customer service.

KhDajaha was very helpful, and knowledgeable of the furniture in store

Mrs KhDajaha was a professional as I walk in she introduce herself. And help me through it all.

Thank you Darius for the warm Professional greeting and service! 🥳🥳🥳

After trying to download an app that would allow me to accept a complimentary offer, I had to close my Visa card due to fraud charges made. Some where the card was compromised. However, the store team made every effort to assist where they could and eventually I was able to make the purchase which was a wonderful addition to a previous collection. Lesson learned? Free offers do not require personal card numbers to verify ANYTHING !

Shae, Keisha and The rest of the crew at this location are fantastic! They are incredibly knowledgeable and have great positive attitudes. I highly recommend going to this location because not only will you get a great deal you will get a great experience.

I had the worst experience of my life. After a two week wait for a delivery they came and brought the wrong bed. I had gotten rid of my bedroom that day in anticipation of delivery. Instead of allowing me to keep the bed until they replaced it. They told me if I accepted it. It was mine. I would have to way at 7 to 10 days for the delivery . That they called expedited.. Who would want to keep furniture that I didn’t pick out. After all the inconvenience, the manager offered me 10% off my next purchase. Why would I shop with them again!instead of giving me a discount on what I already purchased. I had to go out and buy a blowup bed. I told them to take their items back and shopped elsewhere. Corporate was no help as they told me it was up to the manager. They didn’t even have an email address or one they wanted to provide. What is corporate for? I was mistreated in this process and will never shop there again. There was no empathy for my situation even though the ordered bed was clearly the mistake of the store for I was in the outlet when I picked out my bed. Buyer beware!!!! It was a horrible experience.

We had a wonderful shopping experience with Ms. KhDajaha. She was very helpful and knowledgeable about the products and warranty. She was attention to our needs and did a great job. Thank you!! Keep up the great work. Your customer service was excellent!

Kh’Dajaha customer service was excellent. She was knowledgeable, helpful and informative.

When you enter the store, ask for Nicholas(Nick). He's very knowledgeable.

If I could give Ashley's in Morrow/Ga NO STAR I would. But I can't so to begin. 02/5/2024. Okay here we go!! Something I hoped I wouldn't have to do. I purchased a Sealy mattress from the Ashley Morrow, Ga. location on Friday-01/19/2024. Mattress delivered on Tuesday-01/23/2024. Plastic covering removed mattress had a light odor I thought "new smell", nevertheless, mattress aired. In between days mentioned there were intermittent days when mattress was slept on. Okay on Saturday morning 01/27/2024, after tossing and turning during the night Friday 01/26/2024, I arise out of sleep and bed to this very gaseous like smell infiltrating my home. Okay so I called Sealy (as I was instructed my salesperson at the time of my purchase to do so in regard to problems, concerns or warranty. From speaking to a representative at Sealy, I was told to call where I purchased my mattress. I called Ashley/Morrow Ga. Without success in addressing my concerns. Now I am texting the salesperson who assisted me with my purchase for clear direction. Okay so now I speaking to Sealy again. Advised to air mattress out for 5-7 days, opening a window (now remember it's January 2024) and call Ashley customer care center. Okay so now I am speaking with a representative at Ashley's customer care center who informed me I need to call Ashley in Morrow Georgia. Okay so I finally speak to someone who takes the report and informs me she would deliver the message to the manager-per my original request to speak to a manager with my first call. Okay several hours later the manager at Ashley's/Morrow Ga. calls me back and reinforces a case for a complaint has been generated and someone from Ashley's Customer Care Center will be out reaching to me by January 29th, no later than January 31. Today is February 5th,2024. It's 0600, I continue to up to a foul odor coming from my mattress, bedding and night clothes and skin. How long does it take for a potentially new mattress to air out and now long does it take for a complaint to be addressed? This whole situation smells FOUL. 🤔 Addendum: the response from the owner, a week ago, is not regarding this review of this product. It is in reference to the representative directing me on a refund of another product I brought which needed to be returned.

Recently was in here to purchase a dresser and had the best experience! Nick was helpful from the minute we walked in the door. Very knowledgeable on the information and was able to answer all the questions i asked!

Nick helped me out and he was a great helper. Great customer service. -Tytan

Nick was awesome. Took his time to find us the perfect recliner set!!!

Nick very pleasent and helpful

Nick has good customer service !

Nick was very helpful and knowledgeable. Thanks for all the help.

I went into Ashley's Outlet store on Friday, January 19th to purchase a queen size mattress. Upon entering the store, Keyche B. took care of me. She was very patient, professional, and knowledgeable. I purchased a Tempur-Pedic mattress, pillows, and a computer desk. Thank you, Mrs. Byers for providing me with quality service!

There are have good service for Nickolas

Good job Nicholas

Khdajaha was excellent I her assistance. Definitely ask for her when you’re in the store

Had the best experience, thanks to Nick! As soon as we arrived, he warmly greeted us and explained the layout for us to look around. Once we found our selection, he thoroughly explained all of our options, making the process smooth. Thank you so much Nick will be back for more!

Patrick was great! Shop with him

Erica was great in assisting me with my purchase. I will return to the store in Morrow soon.

Patrick was very helpful !

Ms. Shae was very patient and helpful!

Shay is both professional and helpful. She was a pleasure to work with. She is an asset to your company

Khadajaha was so helpful and very knowledgeable.

KhDajaha was awesome! Highly recommended.

KhDajaha is awesome!! We will definitely return just because of her attention to detail and friendly customer service

Patrick is good he helped me get what I want definitely go to Ashley

Ran into one of the Ashley Furniture reps by the name of Nick Vidal at the Outlet Store on Morrow, GA. He had the best customer service and found an item I had been looking for that nobody was able to find. He took his time to have the team check in the back and they just happened to find it. He did a great 👍🏽 job!

The service there was great! Erica helped us with the temperpedic beds and my new living room furniture. Love them!