Ashley HomeStore Morrow, GA

My sales rep Ty was very helpful in assisting me & my husband with purchasing a mattress and bed set. She presented a warm and friendly demeanor and went above and beyond to ensure my satisfaction with my purchase. She answered all my questions and she even called me the day my furniture was delivered to ensure I received everything I needed. Great customer service!

It was ok, I just didn't find what I was looking for. This is still my first choice when furniture shopping. Found ideasbfoe other projects lol

Sales experience was good with Angie! I went in knowing my order so it was simple. However my experience upon delivery and communication with the store after my furniture wasn’t able to be put together! The store reps put me on hold hung up put me on hold again just to tell me there is nothing they could do without notes in the system and to call corporate . I called corporate and the note were there to for her which tells me they didn’t even look they could careless

Top notch selection of furniture. If you want 5 star service Ask for Terry

Great

Overall,had a good experience at this store, customer service was good, bought a mattress in a box.. So let's how this goes. I might buy my living set here,who knows, stay tune..

Beautiful everything!!

There is no good service in customer service, very bad experience since they do not seek feasible solutions for customers, in the pick up

My favorite furniture store

They have very good furniture.

Sales associate was ok, nothing great worth mentioning, but that's the least of my frustration. Late may 2019, my husband and I purchased a dining room table with chairs and chose threshold delivery. The table and chairs were delivered early morning about 2 weeks later. After opening the boxes and inspecting the furniture, we noticed that 2 of the chairs were damaged, so I contacted the store and they said to call back the next day cause they couldn't help me, and the person who could was not there. I called back the next day and got a technician scheduled to come out about a week and a half later. The technician comes out and says they'll have to ship us replacement parts which should take about 1-2 weeks. 1 week later, nothing.. 2 weeks later, nothing.. 3 weeks later, still nothing.. By the 4th week, (it was the end of June) I was done being patient, so I decided to call the store and they gave me the corporate number. I called the number and spoke to someone and she said the tech forgot to put in the order to ship the replacements, so she will put it in and the items will be here August 5th. She also told me to call back about 1 week before the delivery date to make sure that it is en route. I did as she said and this person tells me it is en route and to call back on August 5th if we don't get the delivery. August 5th comes, you guessed it, NOTHING. I called corporate and this person I spoke to said she isn't sure why we haven't gotten the delivery yet and has no ETA, because the person who could give her the ETA was not there, and she would give me a call the next day. Next day comes, no call (thought I would be nice and give them and extra day). 2 days out, still no call. So I call them AGAIN and this person tells me the exact same thing as the last person. So next day rolls around and guess what...no call. I called them AGAIN today and this person tells me there is nothing scheduled to be delivered to us....are.you.effing.serious?....She then tells me she is going to speak to her manager and call me back in an hour. 3 hours later, I had to call them myself. This time, the person tells me she is not sure what the last person was looking at, but it does show there is a delivery scheduled (but of course, she does not know the ETA), the shipment was sent out last week . We will see.....this is ridiculous.

They have quality merchandise. The sales people are not pushy at all and will make your buying experience very easy & fun.

Look in clarence section first