Ashley Store Newnan, GA

I'm being charged double for 1 order. The sales rep neglected to switch my order from acima to synchrony, now both companies are wanting me to pay. To make matters worse, the store will not allow me to cancel the order. Now I have to do a stop payment and screw my credit up. Let me help you guys. Try rooms to go, farmers, lazy boy, american signature, anywhere but here

Diane was patient as we worked through making a furniture decision for a new living room and dining room set. We ended up with a beautiful dining set and accent chairs. Thank you for your help!

Very warm welcome once walking in. Ryan is who greeted us and he's also responsible for selling us a beautiful brown couch. Beautiful experience and I would recommend any looking for furniture to go to Ashley's

Did not have a great experience. I walked around for a decent amount of time without an associate approaching me to help and the excuse was them being short staff when there were two employees sitting down not helping anyone that could have been of service. The manager Stu looked my direction countless of times and when I advocated for assistance I was ignored and Stu instead went to go assist another family. And also, I find it odd that the manager assisted a Caucasian family that came in after I did instead of assisting me. Will be taking my business to rooms to go.

Great store! Talk to Diane. She will help you with everything!

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Staff was very professional. Excellent and smooth transaction

​Misleading sales experience at Ashley Furniture (Newnan, GA). We were promised a half ottoman as part of our sofa set, but it was never delivered. While the salesperson initially acknowledged it was included, they later denied the agreement and told us we had to reorder and pay extra. Furthermore, I am still struggling to correct a mistake the store made on my pending order. Between the lack of accountability and poor communication, this has been a frustrating experience. It has been over three weeks, and despite the issues, I have yet to receive a call back from the store or the manager. ***UPDATE*** I shared all the details over email, and it has been over four days without any response. Additionally, my calls are being disconnected when I try to reach them.

Overall, an excellent experience the only thing is I wish the warranty wasn’t added to our bill. I’m not sure if she explained that very well, but we could’ve just not understood that well for whatever reason but we wanted to have it removed and I didn’t hear back from customer service. He was over $350

Wonderful experience

Closing

The salesman charged me $459 for a protection plan without telling me. I had to call and cancel it when I got home after reviewing my receipt. Not cool at all. Very disappointed

Go see Diane! She is very knowledgeable, patient, and kind. My husband and I started working with her a little over a year ago. We have been in and out of the store 3 different times prior to our purchase today. Diane was never pushy during any of our visits. She went above and beyond to help us get exactly what we wanted! She is truly a very nice person. Go see her today! She will treat you and your family right!

If you want the best customer service Ms.Diane is the best !!!!

My Experience buying my Living Room Set was Perfect from the minute I walked in the store....to purchasing my set....to Mr Charles and his partner Delivering it. The Communication through texts and Emails was Perfect! Thank You!

No pressure showed us exactly what we were looking for and we purchased two of them..

We have worked with James twice and both times was superb! He showed us every option in the store with dignity and without being pushy. He is the best!

Very courteous staff. Allowed us the time to do comparisons, then answered any questions, and assisted with option and comparison pricing. Overall satisfying experience. Would definitely choose Ashley again; and recommend to others. Our Sales Specialist, Devon Patchus was a big help, and the main reason for making the purchase. Thank You for making this an enjoyable experience. Sincerely, Jeff and Lee M.

All involved were determined to get me a deal that I could live with before leaving the store!

Very good customer service and product!

My review is strictly about the sales tactics. We visited Ashley three times while shopping for a sofa and dealt with aggressive pressure every visit—salespeople insisting it was the “best deal of the year” and pushing us to buy immediately, even after we clearly said we were just comparing options. When we finally returned to purchase, the salesperson tried quoting us the higher price from weeks earlier, even though the current online price was a few hundred dollars cheaper. After I pointed it out, the manager complained about profit margins and tried adding a costly 3-year protection plan without us asking. The sofa is fine, but the sales experience was exhausting. Always check online prices, ask for free delivery, and don’t give in to high-pressure tactics

The salesman Ryan was very knowledgeable and friendly. He was also very helpful.

The delivery went very well😆, but there was a stripped screw so they have to come back

Austin provided exceptional customer service during a very important furniture purchase. He listened carefully to our needs, offered knowledgeable guidance, and made the entire process smooth and stress-free. His professionalism, attention to detail, and genuine commitment to customer satisfaction truly set him apart.

Waiting to pick up bed cover we was told to come get and they acted like they didn't have the time. We had already bought furniture days before so I guess they could care less after that.

Professional and respectful of our house and furniture. Enjoyed our sales professional, Zen. Knowledgeable and pleasant.

Tracy Robinson is awesome! She has helped us purchase ALOT of furniture over the years! Great service and a wonderful personality! We love her!

The store is nice and the staff is wonderful. The product is mediocre and although they say the quality of the furniture is great I have not had great experience with their product. Pull out couch had to be repair, cushions crushed within a year, and the bed is having a minor issue. The customer support is nice, but getting to them you go through the worst AI I have ever had to deal with and they close tickets out “with no response” to meet a metric when you have been calling 3 times a week. Unfortunately, you will need support from the background for the poor quality and they support Sucks.

The sales people were great, especially Ryan.

Candice was great and very helpful. Ask for her, she was great.

Candice is awesome. She is very patient and very detailed. She gives great breakdown to everything. Very friendly and funny. Definitely ask for her if you don't see her.it was a pleasure working with her. Thanks Candice for everything.

Ryan Moss did a great job helping us. We finalized the deal today paid for our purchases and scheduled a delivery date of next week. Great customer service.

Diane was so helpful and great to work with. She helps us find a wonderful couch!

Diane was absolutely amazing with helping me today! She went absolutely above and beyond to help me out and really listened to my vision and made it a reality. Very thankful and highly recommend seeking her out when you shop here.

Mrs. Diane was the sweetest lady we got everything super quick!!

Candice was very informative and helpful I would 1000% recommend her to anyone who walks in

Recommend talking with Ms.Candice she has the best customer service, love her.

Ms. Diane was so helpful and made my experience an enjoyable one. She was so patient and wanted to make sure I got everything I was looking for. She was so AMAZING!!!

Zen was great. She was very professional, knowledgeable, and built confidence in the purchase. Highly recommend to see her. The store has a wide variety of stuff. Much better experience than haverties next door.

The employees are polite, helpful, and very thorough. We had a very pleasant and efficient time picking out furniture on two occasions. Very lovely place to shop

Austin was a HUGE help and very patient and professional. Thank you!!!

I needed a platform bed frame. There weren't any on display, but Zen made this experience so easy! We found a nice platform frame online and she took care of everything, all the while being so nice. Easiest purchase ever, thank you, Zen!

Had a great experience at the Ashley Furniture store in Newnan. We were shopping for a new living room set and the staff was helpful without being pushy. They gave us space to look around, answered questions when we needed, and even helped us find a sectional that actually fit our awkward living room layout. Delivery was on time, the crew set everything up quickly, and the furniture looks even better in the house than it did in the showroom. Overall, smooth process from start to finish, we’ll definitely be back when it’s time to update the bedroom.

My wife and I worked with Austin. He did a great job being attentive to our request and working to get us the best deal. We came in considering and left our with a great purchase.

Zen was very helpful and very knowledgeable. She was not pushy and very soft spoken. I appreciate her working for me.

Beware they sell protection plans and miss lead customers on whats covered! There furniture is cheap junk!

Highly recommend working with Devon! Very knowledgeable, no pressure, and very understanding. He’s friendly and didn’t try to just sell anything.

We had an excellent experience at Ashley! Austin was incredibly helpful and provided great insight into pieces we were interested in and made the process incredibly smooth. Highly recommend both Ashely and Austin!

If I could give Ashley Furniture 0 stars- I would. We placed an order at the Newnan location around 3 weeks ago. We were moving from Senoia to Gulf Breeze (near Pensacola) and were promised that they could have the furniture delivered on 8/28 with no problem. We placed the order for a kitchen table, 6 chairs, 2 mattresses, 2 box springs, 3 queen bed sets (bed, nightstands, dresser) and 3 couches. We return home and sell all of our furniture to prepare for our move to Florida. We receive a confirmation text Monday 8/25 with the incorrect address. After calling the customer service line, they inform us that we need to come into the store to get it squared away (which we do immediately) We are told again that our delivery is confirmed for 8/28. We head down to Florida 8/27 and while we are driving we call to get a ETA on the delivery for the following day, we are informed that our order has been cancelled without our knowledge. We have since placed over ten calls to the customer service line, the distribution center, Newnan location, etc. and no one can tell us what happened. Each person we talk to either tell us “it still shows it’s confirmed on our end” (at the Newnan store) or the distribution center tells us that it’s cancelled but don’t know why it’s cancelled. We called four times for the manager yesterday at the Newnan location and was told that they were in a meeting or interview each time. We arrived to our new home with no furniture and have spent the last 2 days shopping for all of our furniture in a frenzy while sleeping on our children’s mattresses (thank God Amazon delivered as promised) on the ground due to not having any bed frames. Not only can we not get an explanation on how this happened, but we can’t get a call back from management to discuss the situation. 0/10 recommend unless you want to enjoy high blood pressure and an anxiety filled move.

Great customer service and extremely patient with us. Emily was the best to work with.

I was shopping for a large sectional and was greeted by Garett Hughes. Garett showed me a whole bunch of styles and I decided to go with the Lerenza sectional. Garrett was amazing he spent a lot of time with me and was so personable! The communication was great with the warehouse and the delivery was perfect! Garett even called me before the delivery to make sure I knew the day and time, now that's a great sales person! I will go back to Ashley in Newnan again! Thank you!

Way to go Dakota on the amazing service and answering every question! you were so kind, informative, and patient.

Zen was extremely helpful through our purchase at Ashley furniture highly recommend!

Our Sales rep Ryan was awesome! Super friendly and really worked with us to make sure we were making the right decisions. Would 100% come back to work with him again. Would give 10 starts if I could!

Garrett was so helpful and professional!

Ryan, the sales person was exceptional.

Great shopping experience! Garrett was such a pleasure to deal with. If you’re shopping here ask for Garrett! He will not disappoint

I had a great experience with Ryan the sells rep and all the staff at this location. The manager have me excellent deals and everyone treated me like family. Glad I choose Ashley's again for my needs. Thank yal so much for the amazing advise and pleasant convos.

Emily provided us with exceptional care! She didn’t attack us right away and respected our space while we looked around. She made herself available when we had questions - and not in a pushy annoying way either. Because we had the time to look and discuss without being pressured, it made buying from her very easy! She worked hard to make the numbers work for us and even stayed a few minutes late to finish things up! I highly recommend EMILY specifically for your furniture buying needs.

We purchased a reclining sofa and loveseat in store and paid for delivery and set up. After one day, the sofa is defective. They sent a tech out despite me telling them multiple times I wanted to return the furniture over the phone. The tech says it was damaged and needs a new mechanism. We stated, again, that we wanted to return the furniture and are within our 3 days. They refuse to take it back. Do not ever buy furniture from this company. Additionally, this set is so poorly made and the foam is nonexistent. I accidentally tipped when standing up and hit my hip on the "padded" console of the loveseat. This left a grapefruit sized bruise on my leg. This product is DANGEROUS, particularly if you have any type of mobility issue or small children. There are a lot of areas that are thinly padded and can cause injury just from using the product.

Huge shout out to Garett for helping me get my couch!! You were very helpful!

Zen was really helpful and welcoming!

Zen was very helpful and easy to work with. Thank you Zen!

Diane was so patient with us and so kind. We’re going home to measure our space and will be back because of her! Thank you Diane!!!

Great experience in store! Highly recommend working with Nabi!

Dianne Fiore was our sales representative. She greeted us quickly which I appreciate. Dianne also was friendly and professional and explained how the power sofa and loveseat works. We ended up buying both the powered sofa and love seat after she explained the fabric is better and more stain resistant than leather. We will be looking for new bedroom furniture in October, cash purchase again, and hope Dianne is there to help us. Your sales manager briefly spoke with us and also was very nice.

We really appreciated our salesperson, Diane Fiore, as she was knowledgeable, professional and personable. Her manner set us at ease and allayed any concerns about our purchase and its delivery. We plan on being a returning customer to Ashley in the future. We can't wait to get our new sofa and love seat!

Our salesman was knowledgeable and helpful. My item being on sale did not hurt either.

Zen was fantastic! She is knowledgeable, helpful, and never pushy. We found living room furniture we’re excited about! While Ashley offers great quality, so do others .. so working with a trusted salesperson like Zen made all the difference. Thank you, Zen!

Austin was very helpful.

Zen was great! We got what we were looking for!

Diane Fiore was very sweet and helpful

Great Experience with Diane. Very helpful

We had an amazing sales person. She was thoughtful and she got the vision we had in mind. She made sure we were happy and it was a pleasure to have such a great buying experience.

Ms. Tracy was very informative and resourceful in helping us choose the right furniture for our family’s needs. Thank you

Zen was a delight,she greeted us a soon as we came in the store,she was very helpful picking out our furniture, very knowledgeable of her craft, took the time to listen to our needs

Mrs. Diane was an amazing help. She showed me everything I wanted to see, and helped me with finding the right furniture for me.

We had a wonderful shopping experience today. I found a perfect mattress and while waiting for my delivery date I also found a dining set. Excellent customer support.

Zen was an amazing help finding furniture to fit our new home. Ask for her. She’s super friendly and gets you what you need, while making the process easy. Thank you, Zen.

TL;DR skip to bottom: I went in first last week to shop around a bit. Devon gave me his card when I was in first. He was helpful and pleasant. When I came back in June 6th, I had shopped the other furniture stores in the area and decided on what I'd wanted to buy. Austin was going to assist us. Austin was pleasant, but I don't think it was his day. He told us first that all the items would be delivered and included on the protection plan. Then, it turned out one of the set pieces had to be delivered at the end of the month. Okay, but my wife asked if it would still be covered by the protection plan, which I'm glad she asked. It would not be had we proceeded with that option. This was taking awhile, but we finally got to the point where we concluded that as long as I pick up one of the pieces myself at the warehouse in East Point, I can ensure they're all included on the protection plan and on the same ticket. Okay. I'm somewhat annoyed by now, but fine. I'll have the main two pieces on the 11th, and I'll have the last one at the end of the month. The paperwork process was painfully long, exacerbated a bit by Austin forgetting to collect my down payment until we were done with the first set of paperwork. So, we redid that portion. I see in my paperwork after-the-fact where it says the delivery could be delayed due to product delays (poorly communicated Ashley Furniture), but I was assured those couches would be here today in-store. The word "definitely" was used. Either way, we almost made it out to the car before Austin and a manager caught us in the parking lot to sign paperwork we'd forgotten. Two hours later, we finally made it to our car. Okay. Great. Done. Yet, today is the 11th, and the couches won't ACTUALLY be here until the 13th. Again, I get product delays. But I was not told that was even a possibility. I read it in the paperwork, maybe shame on me. But now I have no couches, as my old couch is now gone in preparation for today's new couches. TL;DR: All to say, if the process had not been done and communicated so poorly, I'd be a lot less frustrated with my lack of delivery today. Having to call customer care to discover what's going on is a poor process for communicating with customers. There's no other way to track. And having to have basically audited what Austin was doing in store as it was happening to ensure we were actually getting what we were told we were paying for (and paid for) has left me with less trust that I'm getting what I paid for now that it's the day I was told I'd "definitely" have what I paid for and do not have it.

Best furniture shopping experience I have ever had. Zen was an amazing associate. She was very friendly and knowledgeable and helpful. Definitely recommend Ashley Furniture in Newnan and most definitely recommend Zen.

Very pleasant experience. I appreciate the kindness and showing me the possibility or things that I could probably purchase and take advantage of.

Austin our sales representative was excellent, he listened to what we needed and did he very best to meet our needs. This was one of many times we purchased from Ashley and so far they have been great.

The team from the manger to the sales person wwre very nice. Great selection.

Our salesperson was Austin at the Newnan store. He went waaaay above and beyond to help us figure out the size of our furniture and explain about the sofa we chose. I went in to the store last week and came back to buy today. He explained the insurance policy thoroughly, which I appreciated since spent $6000 and felt better knowing I was covered. He was knowledgeable, kind, listened and felt great about my purchase. Great experience.

Salesman was very helpful

Diane was super helpful and made the whole process seamless

Tony was Great helping me with my sectional.

Zen was very informative and helped us with our needs. We found the perfect bedroom set for our first home.

Diane was lovely. Greeted us upon entry and right when my husband and I found the perfect table she was there to assist in the purchase. Go shop with Diane.

Had a very nice salesperson

10/10 Recommend Zen! She is super professional and listens to you! I cannot recommend her enough!

Zen helped me more than anybody have

It's a very welcoming place to brose and make a purchase.

Zen Droegmiller Is the sale representative at Ashley store. I’ve worked with her from the beginning of her service. She was very helpful. Patient and provided stellar service. So if there’s an employee of the month, she deserves it.!is the sale representative at Ashley store. I’ve worked with her from the beginning of her service. She was very helpful. Patient and provided stellar service. So if there’s a employee of the month, she deserves it.!

Zen was the best!!

Never buy a piece of furniture from this halfway house, still waiting on furniture a year later.

Zen did an amazing job with us today!

The sales person who helped us was very helpful in finding what we were looking for and assisted with the order over the phone a few days later when our decision was made! Great experience

Great experience! Helpful and knowledgeable

Zen was very helpful with our couch purchase. Every question we had she could answer. She listened to what we were looking for and helped us pick the perfect couch. HIGHLY HIGHLY RECOMMEND HER!!!!

My sales rep Zen was extremely helpful and giving me the information that I needed to make a decision on the bedroom that I selected customer service was excellent. I would recommend Ashley furniture have the quality furniture within a reasonable, budget.

My salesperson, Devon was great to work with!!

Diane Foote was my angel today. She made my experience very pleasant, enough to come back and deal strictly with her. We need more people like her.

Staff was helpful and friendly. I was disappointed that the item I wanted to purchase wasn't kept in the showroom, but the sales person and staff gave me confidence to order it by assuring me I could return it in 3 days from delivery date. They also told me what additional hardware I might need to assemble it. It was worth the trip to the store

Had the best experience choosing my bedroom furniture for the first time. Diane was so welcoming and truly cared on what would make me happy. She listened to what I was imagining and guided me throughout the store and help me pick out pieces together. As a mom I really needed comfort and safety and she helped me find a perfect mattress that would give me what I needed for my overall health, as well as a bed frame and dressers that were soft on edges since I have little ones! Would definitely recommend coming to see Diane for you home needs!

Zen was awesome! She helped us find exactly what we wanted. We will definitely ask for her next time.

Zen is an excellent customer service representative. Patient and thorough. She is very knowledgeable about Ashley products.

Zen was super helpful in finding a couch that was pretty, comfortable, and kid friendly. She knows her stuff and was nice to work with. Will definitely ask for her next time I need to come here!

Zen was very helpful and kind!

Friendly staff, allowing space to choose the furniture. Also giving a professional run down of purchase and delivery schedule.

Zen was absolutely phenomenal! She was knowledgeable about every product she showed us and patient while we made decisions. I will be recommending her to others!

Zen was great! Very knowledgeable about all the furniture I asked about. Very thorough with all the options they offer for delivery as well. Ask for her!

Zen was very helpful. She made sure our questions were answered and that we were taken care of.

Zen was very friendly and very helpful with finding options. Very knowledgeable about the products

Very disappointed. On Feb 8th, 2025 my wife and I went to Ashley located in Newnan, GA. My wife suffers from a genetic disease called Ehlers-Danlos syndrome, which affects her joints and mobility, so we wanted a couch with a reclining function. Upon arrival to the store, we were approached by a saleswoman, Diane. She said that she had a couch online that would meet our needs, but it wasn’t in the store, but she had one in the store that was the same comfort and look. The couch that was on display in the store. My wife loved it. It was comfortable for her which was most important to me since she has a medical condition. The sales person, Diane assured us that the couch online was the same comfort and feel. We went ahead and order the sectional to be delivered. On March 15, 2025 (over a month later) I received the couch at our home and it was assembled by the delivery people. That evening when my wife got home from work, she tried the new couch out and she found that it was NOT at all comfortable, it felt nothing at all like the one at the store in addition, the couch also lacks the zero wall reclining function as stated in the description. The back sticks out much further than the one that was shown to us in the store. We are disappointed. We spent over $2600 on this furniture and now my wife can’t use it due to her medical condition. The store took my info and gave me a Case Number #10257376. I was told by the Store Manager Amenda to wait to hear from corporate. No one has contacted me in over 5 days ago. I am frustrated, we purchased this solely on the recommendation and info given to us by the sales associate in the store which was incorrect, we would like to return the couch to the store for a refund and still be willing to move forward with purchasing a single recliner that would meet the expectations of my wife due to her disability. I just want someone to help me. My Sales Order # 800819200

Zen was great!!! Very knowledgeable in regards to our purchases.

Zen was great to work with and easy couch purchase!

Dakota was very friendly and helpful with ordering my furniture

Zenn helped me and my sons and was very nice and professional.

Dianne Fiore was outstanding and awesome !!

Awesome customer service with. Zen. She is very knowledgeable as well as professional. Pleasant experience!!!!

I want to thank Zen the Ashley representative for a great experience. She provided me with exactly the type of furniture I needed and was very knowledgeable. I look forward to coming back

zen is amazing to work with

Great experience.

Diane was great, friendly and well versed in the product. I will be back.

Diane gave us great Customer service

Such a great experience. Zen was awesome!!

Diane was amazing

Diane, was wonderful she took care of us. She is very professional and friendly. I truly recommend her. Thank you Diane

Zen took great care of us at the Newnan location! She was very knowledgeable and got me in and out the door in record time.

The experience was fine all except they added on the 5 yr warranty without telling me it was over $400 in addition to the bedroom suite I purchased. I guess they get commission off the warranty.

Tracy Robinson was our sales person and was excellent! She told us everything we needed to know and is very knowledgeable. We made the purchase based on her assistance.

The experts at the Newnan location very helpful through the entire buying process! They were very knowledgeable and helpful and answered all of our questions. We are extremely satisfied with this location and we will be back again. Highly recommend!

My son and I were shopping for furniture for his first apartment. We were so lucky to have Zen be our saleswoman. She is so knowledgeable and helpful! We didn’t feel like she was pushy and she made great recommendations!

Had a great experience shopping with Zen today!

zen did her job great 5 star best in the store

Zen was very helpful and kind!

Our sales associate, Zen, was very knowledgeable and helpful. Atmosphere in the store was welcoming and relaxing. Thank you!

Bought furniture ...a sectional sofa from ansley...best customer service ive ever had....oh wait..that was Ansley LaGrange...the one in Newnan we purchased a lift chair for my ill mother...the control stopped working...it took almost 6 months to get a new part from ansley newnan....everytime wed go speak to the manager, there was a different person...this is a corporate store as i understand it....we finally ordered the part from Amazon..got it abiut a week later, meanwhile the part from ansley newnan came 6 months later....this happed about 6 years ago... Meanwhile we switched to Ansley La Grange...family owned franchise...i really enjoy the effincy and knowledge there and recently purchased an entire living room

Zen was awesome and patient!!Very suggestive!

Tracy Robinson did a great job showing us some great options. Very friendly. Excellent customer service

Outstanding experience! I am an efficient shopper - and appreciate prompt service. My salesman was extremely responsive and accommodating.

Devon, Rachel, and CeCe were wonderful to work with when my husband and I got a couch! Thank y’all so much! Stress free :)

Zen was amazing! Very professional knew the products and was efficient. Great easy experience

Devin made our purchase absolutely seamless. He is very professional, pleasant, and knowledgeable. We will certainly be back!

Shop at another furniture store. I was so close to buying a sectional and accent chair, but they changed the pricing for an item and weren’t very professional about it. I now see why there are so many bad reviews on their products.

Zen was a great help! Answered every question we had. Highly recommend

Wonderful experience with Zen and her expert help! Supported us on finding the perfect fit for our family and her knowledge of the products wasn’t perfect. Thank you!!!

Zen is great give her a raise ASAP

My husband and I popped in to the Newnan location to look for a bedroom set for a guest bedroom. We were met by the sales associate, Devin, who was very knowledgeable and professional. He gave us the space to shop around, checking in periodically, and ultimately providing an estimate for the items we are deciding on.

Zen worked with me and was very helpful in terms of showing me different pieces of furniture! She was very kind and informative!

Zen Droegmiller was absolutely awesome and a delight to deal with / fast, efficient, personable and knew ALL the things !!!!!

Each time I came to look around I was immediately approached by a sales representative. My first visit Devon helped me. The second visit Zen helped me. Both of them were very helpful. I came back today having finally made a decision and Devon had us in and out quickly and efficiently.

We had a fantastic experience here! Garrett was a huge help and extremely knowledgeable on all of the products and promotions. We ended up purchasing a sectional and also a mattress and frame and was patient with all of our questions and concerns and we never felt rushed or pressured from him. Will definitely be back again! Thanks Garrett!!

Very helpful ! Zen Droegmiller

Great customer service! Purchased sectional and bedroom set. Thanks for your help Zen!

A Great Sales Person , very helpful, courteous & timely! Overall Outstandi g Service for Purchase.

Zen was very helpful with our in store purchase and order to be delivered!

Diane Fiore is fantastic. We came to her back in 2021 but everything we selected was on backorder. We were so glad that she was still here today! She was so informative and helpful while not being pushy AT ALL. She was so kind and patient with our indecisiveness and because of that we got exactly the couch we needed and wanted. We're definitely coming back to her!

Zen was very helpful and very knowledgeable of the products offered. Helped my mom find a couch that worked for her and explained financing options very well. Would work with Zen again for any future furniture needs!

We went in looking to buy a mattress and bedroom set. Diane was extremely knowledgeable about the different types of mattresses. We were able to find the perfect mattress and bedroom set that day! We're so excited about our purchase.

Had great service from Dianne today. She was very knowledgeable about the products we inquired about and assisted us through a seamless purchasing process.

Not pleased with how communication has been handled with my purchase, from the store to the warehouse. I have had to call back multiple times to the store when i was told that I would receive call back with an update from manager, Erica Hunt. I was told when I purchased on 1/12/2025 with reps., Devon Patchus & Austin Perez that I would receive a call the day before my delivery 1/29/25 to confirm delivery, but never got a call or email. To be fair, Austin was in-training. I even confirmed from a text with Austin on 1/27 that I was good to go for my scheduled delivery. So I followed the evening of delivery with the store only to be told by Erica that a call & email attempt was made, which I never received. After being read the incorrect contact information, it was then that I realized this was the reason I hadn't heard from dispatch. There were three phone numbers listed for me, one being the store's number. There has been very little accountability. I am now being told that I have to wait until 2/12/2025 for delivery because dispatch only comes to my area every two weeks. This is beyond an inconvenience and is unacceptable! I have since asked to be emailed an invoice to verify accuracy of my email & phone contact and delivery address. I think it is most appropriate to rush my delivery and discount my order due this major mishap on their (Ashely Newnan Homestore) behalf. I have little faith at this point, but it will be my last time shopping here. I am not one to leave a bad review, but this is quite unsettling.

Excellent customer service!!!

Do Not Buy the Protection Plan they try to sell you. Tracy R., sales lady who convinced me to buy it, told me it was a really good plan and it basically covered everything. Tried to make my first claim today after almost four years of having my sofas and GBS protection deemed that the stain on my sofa was an accumulation of stains and didn't not want to cover it. GBS has a full page of what they Do Not cover under their plan and if they do not want to cover something they won't.

Diana Fiore Was Amazing

Zen was incredibly helpful to get me a great deal.

Bonnie was our sales associate. She was amazing. She was very knowledgeable and assisted us in finding the perfect replacement for our living room sofa.

Bonnie was AMAZING and informative. She made purchasing our new replacement sofa and easy experience. Thanks soooo much!!!

We were pleasantly greeted by Diane Fiore upon entering the store. She explained various promos going on and we told her what we were looking for. We set out to find a bedroom accent chair. She checked on us while we took various chairs on “test drives.” We decided on a chair and Diane was very knowledgeable of the chair’s features and additional warranty coverage. It was such a pleasure shopping at Ashley and being helped by Diane.

Very nice, knowledgeable, and polite. No it might not be the cheapest but you get what you pay for. The sales team and management were friendly and easy to work with. If I had to do it again I would happily choose them again.

Our salesperson zen was great at the Newnan ga location

Devon was so awesome to work with! No pressure and easy process with the purchase of our couch. Thank you so much!

Zen did a great job helping us find what we wanted.

Zen at the Newnan location was very nice, patient with our kids who were all over the furniture and very knowledgeable about the pieces we were looking for!! Would recommend her and Ashley Furniture to anyone!!

Ask for Tracy Robinson she is a great person and sales person.

We had an amazing experience. Thanks again. Garret and Rachael thank you.

We felt so welcomed. And.....we actually purchased some beautiful furniture. Thank you Garret and Rachel were amazing. We are forever grateful.

Excellent customer service! Zen was fantastic ❤️

Zen was amazing in helping me find my perfect table. She made my experience stress free.

They were very friendly but not pushy at all.

Diane was such a wonderful help for us in our buying process. She was so thorough with all questions we had and giving us feedback to help make the best selection for our home!

Zen was so quick and helpful with all of our questions and showing the things we were looking for.

horrible customer service … changed my delivery date without telling me because dresser was on delay but was told was still gone be a partial delivery, and once delivered dresser still was wrong and movers messed up my floor as well overall horrible experience wouldnt shop there again.

Bought a coffee table on clearance they said it was a good and functional table but the one on the floor was the only one left. We loaded it up and I tired to take it out of the car only to watch it fall apart and parts go flying everywhere. From wooden dowels that were way too small to screws that did absolutely nothing I would have found better built stuff at a junkyard. For a company to even let this walk out the door without trying to make it worth buying is ridiculous and shows the quality and integrity of this company. You are a furniture store, at minimum put some wood glue and correct sized wooden dowels in to hold it into place. We are repeat customers and got treated like absolute garbage for them to just get rid of bad and cheap inventory. As soon as you sign the paperwork you are screwed with a crappy product that they will barley acknowledge they sold to you, we had to buy ratchet straps to keep it together and I will have to buy a lot of wood glue and bigger dowels to make it work. We have bought several pieces of furniture from this company and I’m proud to say they treated us like low life peasants and we will be shopping anywhere else but this company no matter the distance or the price because anything is better than Ashley

Zen did a great job helping me and my girlfriend find a couch .

Zen did a great job. No pressure sales. Very informative.

Bonnie blue was awesome!!! We loved her the minute we walked in! Very helpful and worked everything out good!!

Zen was great! Greeted us immediatly when we walked in and was able to show us a couch we loved very quickly and was very informative.

Ms. Diane was very helpful.

Bonnie was excellent to work with. Answered all of my questions and was just a great person to be around. Will definitely come back agian

I came to Ashley to look at furniture for my brother. We found him a great couch and power chair thanks to Zen. Zen wad so very helpful and very knowledgeable. Every question I asked she answered with no hesitation. She also got my brother great furniture at a great deal!. How awesome is that! Thank you zen, you are the best!!!!

Very nice sales person. Very helpful.

Zen in Newnan is very professional, straight forward & knowledgeable! We were happy with the exclusive durapella fabric & can't wait for our furniture to be delivered!

Zen is very knowledgeable about the furniture and helped us choose what we were looking for inour living room suit. Thanks Zen you get 6 stars from us

Was helped by Isabelle Zen. She was amazing, informative, and extremely helpful. Super friendly and quick at helping us. Very happy with the service and would most definitely come back again!

Zen was amazing, helpful, and knowledgeable!!!!! Thank you Ashley Furniture too as you have been our “go to” place for many years.

Bonnie made the process of purchasing our new living room set so easy! She listened to what we wanted and created a set that worked for us.

Zen was so helpful with our search for a new bedroom set. Would recommend her and Ashley furniture for any furniture and will be using them in the future.

Great time furniture shopping. Praise the God, emperor of mankind

Diane was extremely helpful in talking through several different product options for both bedroom sets as well as mattresses. She is very knowledgeable about the products, and has a great demeanor.

So my furniture was scheduled for delivery weeks in advanced and the day it was supposed to come it was delayed twice and then they never showed up. No phone call or anything. I stayed up till 10pm waiting on my delivery.I called the newnan store and the lady I spoke to couldnt care less. They did show up the next day but found out they use a 3rd party delivery company. Problem is they work for Wayfair and other companies and can be at a house for 2-3 hours for an install so it's not just dropping off furniture...Lack of communication and poor scheduling is the reason for bad score.. love the furniture though..

Our salesperson was amazing from the door! Zen helped us out throughout the entire process and explained the pros/cons of the different fabrics. We were able to make a decision & now we have a great new sofa/chair set for our room! Thank you so much Zen! Happy holidays to you all!

Well, things seemed to go very well the first day we were there. We decided on a new living room furniture set, new coffee table, and a new rug. It turns out the coffee table and the rug were discontinued, so they would not sell us the coffee table unless we took two end tables, which we did not have room for, as well. They gave us the rug at a discount, but we were told we would have to come pick it up ourselves within three days. Never said anything about a time other than the regular store hours. So the only day we could make it with an adequate car was the third day, and as we were leaving the house, we spoke to a woman at the store who said it had to be picked up by four pm. This was news to us, since no one had ever relayed any information like that to us. We thought that as long as we got there by the store closing, we were fine. So the woman in charge of pick up had to get the delivery guys to leave it at the front of the store before they went home and we had to rush over there to try and make it by five - from Carrollton to Newnan at rush hour. Also, the 1st day we were there, our salesperson asked if my boyfriend wanted to run his credit to save time the next day, if he decided to finance the furniture. He gave her his information and was approved, but made sure to ask before we left if he could still just put it on a debit card and not finance it. He was told yes, that's perfectly fine.... and that's what we ended up doing. Paid in full the next day on a debit card, AND HE STILL ended up receiving a letter and credit card in the mail for his new account from Ashley furniture that he did not approve or request. NOT HAPPY. His credit is fine, but he paid in cash on purpose because we are still in the market for a new mattress, and he wanted to finance that. So in summary, lots of discontinued items sitting out on the floor, lots of miscommunication about pick up times/days, and if they run your credit, expect to get a credit card in the mail, whether you asked for it or not. Oh, and our furniture won't be delivered for a month, so that's great.

Diane was patient, courteous, informative, and professional throughout our purchase. Went in to buy a new couch and decided to complet our entire living room. Diane never stopped assisting us with all possible options.

Diane was amazing she helped us coordinate and make our space amazingly beautiful. Absolutely pleasure working with you.

Zen was amazing very knowledgable friendly and accommodating she made this a pain free pleasant experience

Zen helped me and did a wonderful job got me in and out fast very nice professional young lady hight recommend her and of course Ashley furniture is the best

This furniture doesn't last, and the "warranties" don't actually cover what they say they will. Our ottoman dips down about six inches in the middle if no one sits or puts their feet on it. If someone actually sits on it, then it falls completely to the floor and you have to push it all the way back up because it's so poorly made. They consider this "normal wear and tear".

Zen D. Was fantastic!

Zan has been patiently waiting for me to make a decision for several weeks. She did a great job and finally sold the deal. Very personable and wonderful!

Zen made the purchasing process easy for us, and she was great with communicating and following up as well! - The Ashton’s

Bonnie was great 10/10 recommended

Zen was great! Very professional and helpful!

The salesperson misinformed me that my pieces would be available for pick up next day from the warehouse- when I got there only one piece was available the other piece is on back order and now I’ll have to go back to warehouse again for another pick up!

I shopped here for the first time today and I was greeted at the door by Zen. She gave me a quick overlay of the store so that I would know where to find what I was shopping for and was professional throughout my buying experience. She didn't hassle me as I looked around and she was available when I had questions. She was awesome. Thank you Zen.

Zen was exceptional with a sweet disposition. Very informative and patient while my husband and I went back and forth over different sectionals. Thank you for a positive experience. Will definitely buy again.

Zen greeted us fast and let us roam the store -which helped us with not feeling crowded. When we were ready to order, they were very professional and respectful of our time. I would definitely shop there again.

Zen provided us with excellent customer service with the purchase of our sofa. She was knowledgeable, assertive, and met all of our needs. I highly recommend coming to Ashley Furniture and asking for her.

My husband and I really loved the help we received from Zen today, she went above and beyond to help us with our purchase. If you ever come to Ashley’s! Ask for Zen! ❤️

Great experience....very helpful....would not hesitate to return in future

Had a great shopping experience

Zen was super helpful and patient!

Salesperson Diane took the time to look up information on a couch set which had just arrived. Sign wasn’t even printed yet. I appreciate the time she took to help me.

Zen was so sweet today and helped me so much I’m so indecisive and she was so patient with me!!!

Worked with Garrett Hughs. Fantastic gentleman to work with! Down to earth and not pushy like normal sales folks. I will be back!

Zen was a perfect sales associate. She was helpful as giving the necessary space for us to shop!

Zen was great!

Very friendly and no pressure.

Thought I have an Ashley store 10 minutes from my house I drove to the Newnan Ashley for the Customer Service. Zenni and Diane are the Best!!

11/11/2024 We made a large purchase today at the Newnan location and sweet Taryn was our sales rep. Taryn was extremely patient and sweet! Her knowledge was top notch which made our purchase even quicker and easy. I also would like to mention store manager Angie which was a great help! We appreciate your great customer service that was displayed on today!! Thank you thank you thank you!!!!

Zen, Sharon and Amenda were great in my sale. Amenda assisted to correct my issue and she was very committed as well Sharon to correct my concerns. The whole team that I interfaced with were true professionals. I definitely recommend Ashley Furniture in Newnan Ga.

Zen is an outstanding saleswoman . She had a great understanding of our needs and did an excellent job of describing product information questions that we had, and gave a great price. She is very easy to communicate with and fully understood our questions.

My wife and I had a great experience from the start. Taryn was kind and helpful, not pressuring which we liked. She answered all our questions and called promptly when a particular item came in stock. We’re very pleased with the quality of the dining table and chairs we ordered. Ashley’s was very efficient and delivered quickly.

Zen was very helpful and concerned about what I want

We bought two pieces of furniture a few days ago. They arrived on time, as promised, and in good condition. One of the pieces just didn’t work in our room (or in any room in our home). We made a poor choice and we own that. On the same day they were delivered, we called the store to see if we could return the one item for either a refund or, if a refund was not possible, for store credit. We were told that they will not accept returns of merchandise that is neither damaged nor defective. So we’re stuck with it. While we take full responsibility for the poor choice, we’ve learned our lesson as far as buying from Ashley Furniture. So for the quality of what we bought, all is good. For their poor return policy, though, I have to knock off a couple stars. Update: Someone from Ashley's customer service operation contacted me shortly after I posted this review, seeking to "make this right." I respectfully requested that they take back the item (still in pristine condition, tags attached) and give store credit. Bottom line: they said no. They did give us a $60 refund, so that's something. But, in the end, we're still stuck with an item that doesn't work for us; we just paid $60 less for that item. But I thought it only fair to give credit where credit is due (no pun intended). I'm not going to give more stars. But at least you have the full story.

Great service!

We had an amazing experience with Garrett and the whole team at Ashley. We went to competitors in the area and the price and service were no match for Ashley! Excited to have our new sectional in our home in a week!

Tracy gave exemplary service with much follow ups. She was pleasant and knew all the benefits of the product we ordered. Thank you Tracy for your great service .

Zen was awesome and helped us find the perfect set for our living room.

Diane Fiore was very helpful!

These folks are awesome! The customer service is second to none! For all your needs. Please go see them!

Ms. Blue was GREAT! Helped in all ways and gave great advice. Highly recommend her.

The salesman was very knowledgeable and was able to answer all of our questions. The delivery was on time and went well.

Zen was such a great help! Very knowledgeable and swift.

The original delivery they left a screw out my slat for bed and told me that it was adjusted. After they left I checked it was not there. Called Ashley scheduled a second delivery for the screws to be installed they came and didn’t have any hardware. Third delivery was submitted to order the screws according to the representative and they would contact me when they were received. The delivery personnel came out I was not home, no notification tfrom Ashley they would coming. That goodness my son had just came home from work. Communication. Delivery and customer services needs improvement. I won’t be purchasing anything else from this company.

The Ashley Store in Newnan had a good variety and the staff were helpful. The delivery team was especially friendly and efficient in unpacking, setting up, and cleaning up the wrappings.

Great customer service and communication.

If I could give this place 0 stars I would. Would not recommend spending a dime here. Home delivery damaged our wooden floors. I have been trying to get in touch with someone for over 3 months. They close the case and lie saying they tried to reach out but no one answers. Take your money elsewhere to people who actually care and have good quality furniture that is actually worth 4k.

Very good experience!

Great Knowledgeable Staff made the buying experience smooth and easy.

Loved shopping at Ashley. Showroom had plenty of options to choose from. The staff was polite and very helpful. I purchased a living room set, end tables, two recliners and a bed and absolutely love all of them.

Zen was very informative and helpful. The process was smooth and easy. I got exactly what I wanted. Thank you Zen

Loved Ashley furniture store and the great service!

Bonnie did a great job helping us with dining chairs. She is a pleasure to work with on all the details.

Bonnie was a great help! Answered all our questions and concerns.

Worked with Bonnie in the Newnan store. She was friendly and did not pressure us. We would definitely work with Bonnie again.

Zen was great, ensuring we had everything we needed and were satisfied before we left the store!

Wonderful customer service! Especially from Diane F. Floors are clean, easy to navigate and we found exactly what we were looking for. Fast, clear and simple.

Bonnie and Ginger are awesome!!! I got deals and discounts!!! Ashley Furniture rocks!!! Loving my new Sofa!!!

Great experience! Felt very comfortable with Zen. She was very knowledgeable and easy to talk with. Loved shopping at Ashley once again for our furniture needs.

Bonnie was so cool when we got there and took us to the furniture I was looking for! We bought it within 20 mins she was so helpful and great

Bonnie Blue was so extremely helpful, sweet, and nice! My husband and I appreciate her assisting us purchase a new couch!

Great person altogether. Helped a lot. Bonnie was the sweetest. Definitely would recommend.

I actually change my original 4 star review to a 0 star review. Absolutely ridiculous. Wait 3 weeks for couch to be delivered. Got rid of my furniture in anticipation for new furniture and now they have " rescheduled". last time I will purchase furniture from here.

The sales person Zen was awsome. She answered every question that was asked. Her customer service was awsome.

Great store! Zen was very knowledgeable! We will be back again for other purchases.

Just got a dresser and nightstands from Ashley Home store Newnan, Zen was extremely helpful and knowledgeable. If I asked a question she had the answer and if she did have the answer, she would explain she wasnt sure but would go find out the answer. That is very professional in my book and will be going back to deal with her again.

Zina was very helpful and attentive. Knowledgeable about products and gave an awesome deal

Zen was such a pleasure to work with!

Mrs Diana Fiore was very helpful. She did an amazing job. She helped me find what I was looking for without being pushy!

Zin was very helpful and professional

Super easy and straightforward experience at this location. Zen, the employee who helped us, was so knowledgeable about the product and the protection plan, and she was super sweet in helping us make a choice. Would definitely recommend this location to anyone looking for a great experiencing purchasing furniture

Zen made the process of ordering an addition to my living room suit so easy!

Zen was great to work with on our bedroom furniture purchase. Highly recommend the Ashley store in Newnan.

Zen was VERY helpful and found exactly what we were looking for with a smile on her face the whole time. What a great service oriented salesperson.

The customer was my aunt, Gail Skinner. Sales Rep: Diane (Newman, GA) She was FANTASTIC!!! She was so pleasant—and, no pressure. When you have people like her, you have sells.

Diana was very helpful and kind. Great customer service. Thank you for the help !

Bonnie was very helpful! And very friendly!!

Omg I walked in , found what I needed and Devon took EXCELLENT care of me . He was very patient with me making my decisions and finalizing everything . This is def my go to store for my furniture needs . I love the welcoming attitudes here.

Taryn was great and really helpful. Thank you

Bonnie was super helpful and so nice. She provided all the options and gave us space to talk. Ask for Bonnie!

Diane Fiore was a delightful sales person experience, thanks

Great experience with Bonnie!

As a first timer, I found my service to be very efficient and comfortable; Taryn B. was a great representative who tells you the whole picture and makes sure you know everything before you go through with it. This was great!

Great customer service and a good sale rep

First off, I never received my sales receipt or information that I signed at the store. I ordered a black wood table. They delivered the table, no parts nor the middle insert. Over a week later they come to deliver the middle insert and screws and put the table together. The middle insert had markings of marker and smudges. The table also had a scratch on it. For $1000 I want a brand new table. The tech called someone and they confirmed it was a black marker. I told him I didn’t want it anymore. Like did they try to deliver me a used or showroom table. Unacceptable. It’s been a month now and I haven’t received my replacement. They won’t cancel your order unless you refuse it at delivery. They called my delivery successful. That’s not successful. I didn’t receive my entire order. It’s been over a month. They did not provide white glove delivery at all. How do you deliver a table with no parts and scratches. If the middle insert had been provided at original delivery, I would have refused the delivery. I also thought I had 3 days to return. Who can remember what they signed if they never even gave you a copy of the agreement. By the sounds of these reviews, we need a class action suit! No worries, they won’t get anymore of my money. Since they will not refund me they are sending me a “brand new table”. They were supposed to bring it 8/8. They never delivered my table. Mind you my first table was delivered 7/12. A month later I have no functioning table. I’m not satisfied with them “handing my concern”.

Dianne was the best sales person anybody in the world could ever want I couldn’t have done a better job myself. We look forward to doing more business with her and the future.

Great place, very friendly and professional. Devin was a lot of help!

Diane was very helpful , I arrived to purchase a small chair and she showed me all options with no hassle. I ultimately decided on a new love seat and couldn't be happier. Thanks so much.

Brian is a very good staff. He took care of me well.

the delivery person ripped the fabric and instead of replacing the couch they sent someone to sew the fabric. They didn’t do a good job. We’ve customer service asking to have the couch replaced but they refuse to replace the couch

Bonnie was absolutely amazing, extremely knowledgeable, patient, and helpful! Made shopping enjoyable!

Bought a sectional for my daughter. The process was quick and friendly. No pressure from either sales associate which is always a plus.

Our daughter needed her first couch and we prepared her for pushy sales people but that’s not what we found at Ashley’s. We were pleasantly surprised how helpful and nice the sales people were on the floor! They gave you the information you need and space to browse the store without high pressure to buy. We ended up going back for the purchase and again we were promptly helped and the two salespeople shared the commission on the sale. It was a great experience. We are looking forward to delivery, which is exactly when we needed it. Prices are reasonable and would recommend everyone to browse Ashley’s next time they need a new piece.

Garrett did a fantastic job with managing our visit. We came in with knowing what we wanted. He asked questions and we found there were more options to choose from that we liked better. His product knowledge is top notch. His answers to our questions felt very genuine. He guided us through our purchases that was more than our original plan but we left walking away with a really great value as we costed up but got savings

We went in today in hopes to purchase a new couch. Bonnie made the entire process seamless! From start to finish she was kind, knowledgeable and very accommodating. I’ve never had a more enjoyable furniture shopping experience. We will definitely be back to continue furnishing our home!

Tracy was the best! Her courteous and friendly attitude were above and beyond. I highly recommend her as a sales representative!

Brian Miller at the Newnan location was amazing! Great salesman. Explained everything to me from what type of fabric would be best, the mechanics of the power recline sofa, etc.! He took the time to make sure my experience at Ashley was perfect. Thank you, Brian!

Mr. Brian and Ms. Ginger demonstrated exceptional professionalism and expertise during my recent visit to your establishment. Mr. Brian's attentiveness, knowledge of the products, and patience in explaining all available options were highly commendable. Ms. Ginger's friendly demeanor and assistance in finalizing the purchase were equally impressive. While furniture shopping can be tedious, my overall experience was positive and enjoyable. I highly recommend Mr. Brian Miller as a sales agent for anyone seeking assistance in your store.

We had a great experience buying a recliner today at Ashley Furniture store. Thank you Tracy Robinson for the superb service we received! We appreciate you so very much with your professionalism and caring attitude!

I just moved to the area and came to this store to find a couch for my new apartment. I walked in and was immediately greeted by Brian with a smile and felt in great hands my entire time. He was extremely knowledgeable and helped welcome me to the area. He deserves a raise!

Brian was extremely kind, courteous, and informative. 10/10 would visit and purchase again.

My first trip to Ashley did not disappoint! Quality furniture on sale for the Memorial Day weekend! But the best part of it all was my sales person, Taryn. She has been a gem. These days, good customer service is an anomaly, but Taryn has the best attitude coupled with knowledge of inventory and total professionalism. She even endured a 30-min phone call with me while I was in the hay field on a tractor at our farm while we zeroed in on accessories to go with our new sofa and recliner. Looking forward to our purchase being delivered and a long relationship with Ashley Furniture!

We had a great/wonderful experience!

Emily Owens was the most amazing sales rep ever. She made our shopping for a couch so pleasant! Her knowledge about the products at Ashley Home Furniture was impressive and helped us make our choice easy!!

Mrs. Diane was a joy to work with and I’d recommend her to anyone coming in shopping for furniture at Ashley! She was very helpful and knowledgeable in helping me pick out a sofa for my first apartment. As someone who’s never purchased furniture before, she knew exactly what to show and suggest to me that followed in line with my taste. Thank you Mrs. Diane, I greatly appreciate you!

Garett was very helpful and personable. I will definitely look him up when I am buying more furniture!

Bonnie was a great sales woman that helped find me exactly what I needed!

Bonnie at Ashley of Newnan is the best! We just keep coming back to her and she’s always excellent.

An easy and enjoyable furniture shopping experience!

I haven bought furniture in quite a while and i gotta tell you, it was almost as bad as buying a car. We were there over two and a half hours. I got ticked off at one point and almost left the store. The items were out of at the warehouse both scheduled to deliver there at different times. So they wanted to charge me two delivery fees. Company policy!

Brian Miller did a great job helping us purchase a bedroom set for my son. He’s the mattress guru!!!

Brian was very helpful. Especially mattresses, go to him for mattresses.

The mattress guy!!!!!

Overall great experience. Was greeted upon entering and was taken to the recliner I was interested in. Taryn was great at explaining the different aspects of the recliners and helped with the pricing. Thank you.

Bonnie Blue was absolutely awesome in helping us with our furniture purchase. She was very professional and patient and attentive to our wants and needs. Two thumbs up for Bonnie!

Bonnie was 5 stars she was amazing awesome job

Diane was great helping me today

Ashley use to be my store to buy from, but I will never buy from this store again. I bought a sectional from here that was damaged beyond the eye. It's been hell to get them to fix it or replace it. I even bought the warranty. I would not recommend this store to no one.

Bonnie has helped us on MULTIPLE purchases! Repeat and loyal customers for life. Super friendly staff and professional.

Taryn and Bonnie were very helpful!

Diane Fiore was an outstanding salesperson. Very professional and courteous

Brian Miller helped my husband and I with picking out a sectional couch and he was so helpful- he answered all our questions before we needed to ask any and went over all the details with us, very communicative, super friendly and professional and best of all not a pushy salesman at all :)

Brian Miller is the person to see when shopping for furniture at Ashley! He is very knowledgeable about their products and knows exactly the right questions to ask regarding merging existing pieces with new purchases. His input and insight makes him an asset for Ashley Furniture.

Diane was great help!

Garrett was extremely helpful and walked us through all our options while giving great advice that helped us find what we feel is the best option.

Sales rep very informative. I will definitely be back. Thanks

Diane fiore helped me with my purchase. She was very knowledgeable and extremely helpful. I was having trouble making up my mind and Diane was very patient and helped me with the pros and cons of each piece I was looking at. I highly recommend that you go to Ashley furniture in Newnan, Georgia and ask for Diane. By the time I left the store I felt like I had known her for years.

Garett was extremely helpful and very knowledgeable in all aspects of furniture!

Excellent service with Warren Brownlee!

Warren was a great salesman with experience and was able to help us find exactly what we needed. All around great customer service.

Warren was an amazing sales rep. He walked us thru several bedding questions with ease and professionalism. Very warm and personable young man to work with.

Bonnie is the absolute best. She was very patient with me and kind. The process was easy. I will probably always buy my furniture here. Erica helped me with all my finances adequately. I'm so happy I came. Even the manager stayed with us.

Warren was wonderful with my mother today. He showed her around and helped her with all her furniture requests.

Great experience with Garett, appreciate all the options and consultation.

Warren was friendly and a great help! Best associate to work with. We are excited about our new furniture.

Garret Hughes was very helpful

Brian Miller was an excellent rep who went above and beyond in providing clarity and support. Easy 5 stars

Garrett Hughes was amazing. Great customer service.

Garrett was amazing!!

Garret Hughes helped me, he was very professional, not pushy and I found just what I wanted.

Bonnie is the bestest!!! I have shopped many times with Bonnie and will always come back!! You cannot ask for a better sales person!!

Diane was a great help today! I was in and out in less than 45 minutes ordering outdoor lounge and dining furniture. This is my third purchase of outdoor furniture with Ashley in Newnan, and they have always been extremely helpful. Going above and beyond to make the process easy!

Brian Miller was very helpful! Great customer experience :)

Seth provided amazing customer service!!!

Garit was amazing, he helped us with getting our new couch and mattress.

Garret was super knowledgeable patient and helpful!!

We had a really good experience buying a mattress system. Not pushy, very helpful. Wish they sold cars cause those guys are the worst.

Very knowledgeable and patient, very courteous and didn't pressure us at all

Garett was the most friendliest sales person. He did not pressure us to buy anything we could ask him any question. He was very knowledgeable very helpful.

Seth did awesome! Was very informative and provided all the information I needed to know.

Great quick Service by Garrett. I told him what I wanted and he made it happen. Very friendly.

Garrett was great! Very knowledge about the furniture we purchased. He was very patient and allowed us as much time as we needed for, not only us, but for my elderly mother to try out the lift chair we were looking for. Thank you!

Garret was a great help in picking out my grandson furniture

Bonnie was amazing, and her help was greatly appreciated, thank you very much Bonnie.

Diane was very helpful and patient, thank you, amazing job and store was very clean, well laid out, found exactly what we wanted

Went to Ashley’s today and Diane helped us from the moment we came in. She helped us pick out an ottoman for our living room

Very clean, well laid out, friendly staff! Definitely a good experience!

Bonnie helped us out on our purchase of a breakfast table, dining table, and coffee table. Great service

Bonnie was amazing and super helpful! She gave us many options for our kitchen table and knew what we were looking for to help us find the best one. She even made it a personable experience so it was not a miserable time shopping for furniture.

Salesperson Bonnie is a stellar representative of this location. My wife and I made at least 6 trips into the store attempting to decide on new living room furniture. Bonnie was our point of contact for each visit. She ALWAYS greeted us with a smile and positive attitude. She was so helpful, we located the furniture we wanted in a different Ashley store, but made the trip back to the Newnan store so she would rightfully receive the credit for our purchases. Than you Bonnie !

Sales rep (Bonnie) dealt with us for many days until we finally decided what we wanted to order. She was patient & very helpful.

Brian was amazing. Very knowledgeable, answered all my questions and a pleasure to be around!

Greeted upon entry with a friendly smile and Bonnie was extremely patient and knowledgeable. She answered questions I had not thought of and it made my decision easier. I have made purchases in this store before and her service was great.

Ask for Brian, you won’t regret it! He’s patient, personable and knowledgeable about the store products. I never felt pressured to make a purchase but walked out feeling really good about our purchase.

Knowledgeable, polite, and Bonnie is an asset to her store and team.

Seth is awesome and Mrs Sgaron was super patient and very helpful

Had a great experience with Brian Miller. Was very informative on the products we were interested in. No time did Brian come across as pushy or ever gave the impression he was in this to just make a sale. Answered all questions and concerns.

Diane was extremely helpful and got me take care of! Thank you for much for your patience and assisting me.

Ed was our salesman. He introduced himself in a timely manner. Let us know that he was kinda new. But, we couldn't tell! He was extremely honest, knowledgeable, and kind. If he didn't know the answer, he was fast at finding the right one for us! We purchased an entire bedroom set and mattress. If your looking for a good salesman, go see Ed! Aminda, the sales manager helped as well. Very nice and very helpful! Got us the discounts that best fit our budget. Update, I have changed my review from a 5 star to a 3 cause the delivery and customer service staff! I have waisted 3 Saturdays on this place. The furniture was damaged and then the furniture got damaged during delivery. It has taken 3 Saturdays to fix this issue. When you call into the customer help line and ask for help, they are extremely rude! We spent alot of money here! But this will be last time! ASHLEY FURNITURE has lost my business! Customers should be treated with respect and also never talked down to!

We received great service from Bonnie and Garrett!!

My college graduate daughter just starting out bought a bedroom suite here. Got it on clearance at a great price. My daughter,nephew and I went to pick it up when they said they had employees to load it up. Turned out the employees dedicated for loading were the manager and another soft skin handed gentleman and apparently neither had ever handled furniture before. They were holding a chest of drawers sideways (who knows why) and 1 drawer slid out and smashed onto asphalt. Then seconds later another drawer slid out onto the asphalt. My non confrontational daughter's face Turned red immediately ! Then she said why don't you guys sit it down. There was obvious damage to the 2 drawers. The manager Mr. Lee immediately to avoid accountability and discount the damages he'd caused started talking as if she was buying some already damaged merchandise. It was a clearance display model but wasn't previously damaged. He proceeded to say they could only refund the cost of all items. That she had gotten a great deal on or credit her $20 for 2 damaged drawers !!! Very unprofessional and seemed to NOT even care or show any concern about his mistakes that damaged the furniture ! My Daughter is a 23 years young BSN RN and will probably be making twice his salary if not immediately within a short period. She was on a budget then. But will NEVER shop at that establishment again. And I recommend No one else does. Lack of accountability professionalism as well as empathy !

Brian Miller did an awesome job helping us find a new recliner.

Sales person was very helpful ☺️

It took us 6+ months to commit to a new mattress and after lots of research and multiple visits to the store, we made our choice with Ashley furniture- specifically because Garett was the first person we met during this journey and he was there when we were ready. Not only did we find the mattress we needed, but we upgraded our entire bedroom set with a new collection from Ashley Furniture. Highly recommend this location for customer service and patience!

Great professional representative by my sales agent Warren. I would definitely recommend Ashley for any purchasing needs.

Seth at Ashley Furniture was so helpful and friendly and was able to assist me in finding everything that I needed. Will definitely shop here again.

Brian Miller was very knowledgeable, professional and helpful! He listened and helped us pick out the perfect furniture for our home. Great service Brian!

Seth was great. Would buy from him again. He made things so easy. Great salesman.

Brian M was amazing

The experience was great. Emily was an exceptional sales associate and make the purchase very easy.

Taryn was awesome and very accommodating

Taryn is such an amazing sales lady! She was so patient and kind. She was very knowledgeable and did not pressure anything. She made the experience nice and even accompanied our large party. We would be happy to return and use her again! HIGHLY RECOMMEND!

Excellent sales person Warren he was just excellent

Brian was a tremendous help to us today for purchasing new furniture for our home! He was very knowledgeable and thorough! Super nice guy and we 100% recommend coming to see him for all your purchasing needs!

Garrett was sales rep. He was by far the most down to earth and professional sales person that we’ve ever dealt with.

Brian is awesome… Great customer service

One of the best furniture stores I have been to. They are very patient, and take really good care of there customers! Go check them out ask for Ed , great guy and there management is great as well. Very good experience for my wife and I both. Thank you Ashley Furniture!

Loved Bonnie! She helped us with our furniture purchase! It ran very smoothly!

Warren B. provided exceptional customer service by displaying remarkable attentiveness towards our needs. He demonstrated active listening and maintained clear communication, which made me feel appreciated and understood as a customer. Warren exceeded expectations by fully understanding our vision and preferences, creating a positive experience during our visit to the store.

I was in the market for a particular piece of furniture. Taryn provided me with great options. She was very professional and definitely has an eye for interior design.

Diane was a dream to work with, would definitely recommend her and Ashley Furniture to anyone in the furniture market!

Diane was great help and made sure to help us keep things in a reasonable budget

I would like to professionally state that my experience with Tyran Benedictk was Pleasant professional, and she made the experience very rewarding. However, the store manager was not so professional and actually almost spoiled the experience. The store manager should be one of the most Professional and knowledgeable staff in the store, he, “Thomas Lees” Was not professional and unbecoming of being in the position of store manager. Overall this was a great experience!

Garett answered all of my questions and made ordering my selection easy! He is a very nice, knowledgeable, and professional salesman.

Diane Fiore did an outstanding job selling me a new bed. Thank you for coming to work Diane!

Bonnie was amazing helping me today! She answered all my questions about financing and delivering options! Had a great experience and will keep her in mind when I have more needs.

Top rate professionals , Helped me quick with all my needs . Sales man was best I have ever dealt with.

Bonnie and Warren were the best! Super knowledge! And extremely helpful!!!

Bonnie was awesome and she is the reason we bought the couch.

Finally, I received my voucher to purchase new dining since I had coverage from the original purchase. Still need to pick I hope these chairs and stool last longer.

Thank you so much Warren for your above & beyond great customer service!

Our salesperson was very genuine, not pushy, and very knowledgeable. The price was reasonable and the delivery was scheduled for the same week.

Experience was awesome. No high pressure. Allowed us to look for what we needed! Thanks, Bonnie!

My husband and I were looking for a couch for our bonus room and decided to give Ashley furniture a try. When we arrived in the store, Warren, the sales person greeted us. We told him we were looking around, and he gave us a brief description of the layout of the store. After we looked around we found the Coulee Point sectional that we liked. About that time, Warren joined us, and helped to get all of our questions answered and purchase it. I hate it when sales people follow you around all over the store. Luckily, Warren didn’t do that. I appreciate his help and also liked the selection that Ashley has. It seems like Ashely’s quality of furniture has gotten better over the years.

Emily was so kind, professional and knowledgeable - she helped make the process easy and enjoyable. I Highly recommend requesting her when making your next furniture purchase.

We (my husband and I) had a great experience with ordering a living room set from here, and I really appreciated it being an easy process! We dealt with Seth at the store and he made sure he got everything correct for us! We appreciated his attention to detail and his willingness to help us get exactly what we wanted. The delivery part was even just as easy and amazing. These guys were in and out and set up everything perfectly for us! We will most definitely be back due to this awesome experience and we look forward to being able to do it all again for more pieces in the future!

Garrett was very professional and helpful. We felt fortunate to have him assist us.

Bonnie is absolutely amazing. She helped us with a bedroom suite a while ago. We came to the store this time and sought her out because we really value her service. She came on her off day to make sure we got exactly what we needed. I will always buy from her in the future.

Tracy Robinson did a great job. Super easy process. Very attentive. Ask for Tracy!

Tracy Ribinson gave me excellent service. Thanks so much! Wanda

Great staff, not pushy if you’re not wanting to buy anything. Worked with Seth, awesome sales process.

Seth was very helpful and got me the best deal for my furniture!

My husband and I bought a living room set yesterday, and I love it. We had such a wonderful experience thanks to the sale person Iscca Broker this guy knows his business he was so friendly and helpful. If you want to talk with a good sales person he’s the one.

Ashley is my favorite store, all of my furniture comes from this place!

Seth was great and really explained everything well and helped us make a decision

I have always had an amazing experience due to the customer service received by Taryn. I have done tons of business locally here. While doing so I have always had my questions answered., while being delivered an exceptional experience. I’m great and happy to call the Ashely Store in Newnan, Ga. Home of all my home needs. While looking for great prices, amazing service with ease of shopping. Shop with Taryn

Visited this store for the first time, it was very nice. I love the variety in styles. My sales lady Tara was very nice and didn’t pressure me to buy anything today. I will be back for the special sale she told me about on this weekend.

Tracy Robinson was very friendly and a great help.

today I had the best customer service experience with diane . she is a 10 out of 5 lol. i would Recommend her and the store she is in any day !! i also love the options i was Introduced to for getting furniture and the walkthroughs they offered as well.

I absolutely love there customer service and how polite everyone was if you go please ask for.Diane she is great a absolute sweet heart..

Diane was my sales agent. She was awesome!!

Great service and information from Tracy Robinson today. Purchased TP mattress with adj base. Loved it in the store and will love it at home.

Diane was so helpful and patient with me and my choices as well as all necessary paperwork. Thank you.

Tracy was awesome helping us today !

Taryn was great to work with. We enjoyed her so much that we asked for her when we came back for our purchase. We will request her again.

Great experience!

Our salesperson was very helpful and friendly. We found exactly what we needed.

Had a great experience thanks to Issac! He was very welcoming and made everything so smooth and easy. He was patient and never rushed us into buying anything. He was very professional and answered all of our questions. Highly recommend asking for him. Very excited for our new couches!

Taryn was so knowledgable and accommodating and made the selection process easy.

If I can give zero stars I would. We ordered a brand new bedroom set with mattress. Day of delivery the guys put the bedroom set together and left-in a hurry. We went upstairs to get the bed ready and when we moved the mattress we noticed a crack in the headboard and the headboard was not properly placed and loose. I immediately called the customer service line to which they told us we had to go through the process of getting it looked at and inspected to see if it needed replacement, we agreed and gave them that chance. The representative came the following week and pretty much did a patch job on the headboard told me to let it dry, so we did and it looks hideous. I called customer service and they said they would escalate it to corporate, we requested either a replacement, exchange or refund as the expectation is that if we get a BRAND NEW piece of furniture it comes brand new and if the damage was done by delivery then they need to replace it. Our request got denied because it was “not within policy terms”. This is unacceptable that they expect us to be ok with this patch job after we spent a lot of money for new furniture for our home. Do yourselves a favor and make sure you look at everything these delivery people do because we thought by giving them the space to do their job, we were being good customers, but it looks like this company just takes advantage of their customers.

⭐️⭐️⭐️⭐️⭐️(5/5) highly recommend Seth was very friendly and hands on he helped me find everything I was looking for and more. He was very professional yet personal at the same time. He really made the experience enjoyable. Highly recommend going in and asking for him.

My experience was wonderful only because of Seth, for someone who is new it seems like he's been working there for years, he was awesome and when I come back to the store I will look for him, he did a great professional job !!

Diane was wonderful. Extremely knowledgeable and so helpful!

Exceptional Customer Service (Newnan Location) Staff was very welcoming and helpful.

Shenitta was amazing letting us take our time to look around and not push us into anything. So excited for our new purchase for our living room!

Bonnie Blue was awesome to work with!

I was referred to Ashley furniture by a friend and have had a very great experience with purchasing items in your store. I was initially greeted by Taryn who has helped me every single time I have visited. The second time in the store she greeted me by name which was very impressive that she remembered me. She has been such a pleasant to work with and has been the most polite and patient customer service person I have ever dealt with. Based on how Taryn treated me, I have decided to buy the rest of my furniture for my new home from Ashley. She is definitely an asset to the company and should be praised for her efforts to customer service.

Diana was excellent and very helpful with explaining the importance of the furniture and what we were looking for, she’s very knowledgeable and professional and I appreciate her taking time to help me out. I will always seek her help.

Seth was amazing and helped us find exactly what we needed. He went out of his way to hear our needs and exceeded. I recommend Seth for any sales!

Seth is great. I recommend buying all furniture from him at Ashley’s!!

My phone order with Amenda went smoothly and professionally! She was extremely helpful, pleasant, and patient! Outstanding experience all the way around!

I was fortunate to have Garett help me with this purchase. He was very knowledgeable and helpful making this decision.

i wouldn’t recommend!! the furniture is nice, but the hassle with getting it makes it not worth it. my family of 5 purchased a 2 part couch & were told by the employees that nothing was on back order & that things would be delivered in about a week, maybe just a bit longer than that… well it’s been over a month & is almost christmas & we only have half of it. we’re beyond frustrated & nobody has provided us with helpful information. each time the delivery date has been changed, they end up switching it again. so looks like we’ll be sitting on the floor this christmas instead of the couch we paid over $2,000 for. definitely find a place more reliable!!! this is insane!!!!!

Diane was so helpful in helping me choose a bed for my daughter. She made the process very easy and she was very friendly. Thank you Diane

Everything was great. From the time we walked in the door until the guys left after delivering our couch. Great company and would recommend them to anyone.

Update: After being replied by the store, I have already cancelled the order but continue to receive calls about the order and they still have conflicting information on each call. This is to serve as a warning for those looking at purchases to be careful and monitor orders closely. On the phone, the store manager was nice and sympathetic. However, anyone spoken to at the corporate level has been extremely unhelpful and unwilling to say anything other than what I can only presume to be the pre-written script they are told not to stray from. ---- Don't bother if buying more than a single item. They will say part is in stock while the rest is delayed but will be in by end of the week, reschedule delivery (the day prior). Rinse and repeat for weeks. After a while you can call to find out they gave away the piece they were holding onto, but have the missing one in stock instead. This issue has happened a few times at different locations. Online and in store.

I never write reviews but this had me so frustrated, Worst place to buy, I bought a bed that was suppose to be delivered in a week, took almost a month get it and turns out the foot board was broken I called they giving me a run around and won’t give me my money back, 2 months later I am still waiting for them to tell what is going to happen.

Shenitta was very helpful today in purchasing a new living room set. She did not pressure me into a purchase and answered all of my questions.

Tracy did a great job.

Bonnie was great! Very helpful and nice. Easy to relate to, answered all our questions.

Garrett was very helpful, very friendly, attentive too our concerns and questions. Explained very well everything we asked.

Ashley store had lots of collections to pick from. And we met Emily a store associate who made our experience lovely!

My husband and I went in looking at the sofas, as our “electric” sofa had gone out days earlier. We met Amber and she was absolutely amazing!! She talked with us, found out what we were looking for and showed us exactly what we told her we were looking for. Hubby and I were, what I felt, indecisive, but Amber was SO patient with us, encouraging us to take our time, still asking questions to get to know us even more, but just an absolute joy to work with. While sitting on one of the sofas again, I happened to ask her if she had anything more durable than leather, because we have a dog who believes she owns the sofa. Amber showed us 2 suits that we absolutely fell in love with and we became even more indecisive. She, again, was SO amazing and patient, talking us through it and assisted us with making a decision that we are thrilled with. We highly recommend Amber Ellis to anyone looking for furniture. I promise you, you will NOT be sorry!! I have already recommended her to 3 different family members who are looking!

Great service Tracy Robinson

Diane is always so welcoming and helpful. I love working with her no pressure style and everything I have purchased from Ashley has been great!! However, delivery cancelled ON delivery date 2 weeks in a row and now on back order. Took refund with no seating for Christmas. Very disappointed.

Great pricing and delivery schedule. Bonnie, salesperson, answered all of our questions and even reminded us of the military discount. Will buy from here again, as we have in the past.

Bonnie at Rooms to Go was absolutely fabulous! She listened to what I was looking for and I didn’t feel pressured once. Will come back for future furniture needs!

Shanitta gave us excellent service. She made sure nothing was overlooked. Thank you!

Diane was very helpful, patient and her kindness was exceptional. We truly enjoyed our shopping experience.

My family came in to do some furniture shopping for our new house. We were greeted walking in the door. Taryn showed us exactly what we were searching for. She offered her help with the products we were interested in. I would highly recommend her to anyone looking for furniture.

Shenitta was great! Best customer service I have received in quite some time!

Bonnie did such an incredible job helping us find the right furniture we needed. She didn’t try to upsell us, she wanted to be sure we loved what we picked. She explained the whole delivery process and made us feel so good about it all. If you come here, ask for Bonnie!!

Taryn was super helpful she even called us after we left the store to let us know she was able to get us a better price. 😀 Amanda was super helpful as well and above and beyond to help us. Highly recommend we have bought our bed room furniture, and now an adjustable bed from them. We are very pleased with them!

Diane helped with every question I had. I now have the start of my Christmas wish list and I ordered some bed sheets to try. Very welcoming atmosphere.

Bonnie was great!!! Go see her for the best deal and shopping experience.

We had the worst experience EVER!! Our customer service person was a new sales person and trust me I totally understand "mishaps" can happen. I deal with them daily as a manager! This young lady lost a BIG sale... Which in turn in my opinion... The manager should have walked over to us!!! If you see your employee in a difficult situation...STEP IN AND HELP ( that is why you are a manager) The advertisement on tables for the furniture is misleading and she also said it was misleading!! So after giving us 3-4 different prices for furniture... ( One piece) ... I started to ask for a manager... but I was tired of shopping especially after this visit...We left ... It was horrible... Even after she spoke to her manager and came back to us with different pricing!.. she was polite.. but if you see a picture with a price and description of item... That's what I expect to pay... Not 600.00 more dollars. When my place of business has a picture of a price with product ...THAT IS THE PRICE THEY PAY FOR!! To make a long story short we visited another place and within 30 minutes we had our item/items paid for it and out the door with delivery date.

Taryn was very warm and professional. She made purchasing a mattress a delightful and stress free experience. We are definitely coming back to purchase more furniture here.

Bonnie is AMAZING! She is super helpful and VERY patient! Thank you Bonnie !!! Go see Bonnie you will not be disappointed!

Taryn, was very helpful and patient with me. I was able to get just what I needed for my office with her recommendations.

My experience at Ashley Furniture was great!! I never felt pressured or hovered over. Diane, my sales person was friendly and knowledgeable on all products. And today. Blue was professional and friendly and handled the final steps efficiently….explaining all steps of payment and all delivery information. Both Diane and Blue are wonderful representatives for Ashley Furniture!!

I just purchased a sofa and love seat with Taryn's assistance. Taryn is personable, patient, understood my preferences, was knowledgeable of the items I communicated interest in, provided suggestions and tips on proper care of the furniture, was very thorough and answered all of my questions, and also made my grandson feel comfortable while interacting with her. This was my first visit at Ashley Furniture in Newnan, and based on my experience with Taryn and the overall vibe in the store, I intend to refer others to the store and personally shop there again when the need arises. Thanks so much again Taryn :)

Had a great experience buying a couch and dining set!!

I would like to apologize for comments I had made previously. I stopped by Ashley's today. i apologized to the Sales Manager. I know i was just having a really bad day. She also apologized to me. It was just a misunderstanding. I am purchasing a really Comfy Sofa that I believe J will be really happy with! I do recommend shopping ag Ashley's Furniture i. Newnan!

Diane Fiore is wonderful help! Great service!

mrs diane was super helpful and patient! will be coming back soon and asking for her!

Diane did a fabulous job, helping us find the right furniture for our home. Great store in Newnan Ga. Thank you!

Diane was wonderful!!! Best experience ever!!!

Great customer service, prices, and product! I highly recommend coming in to the Newnan store!

If I could have left no stars I would have. My parents came in there to buy all new furniture and this place is a joke. Not only are they unorganized with there warehouse and inventory but they also have people working for them that doesn’t know there products. If you have someone new working they should be shadowed so they don’t screw up a 14,000 order. Once you order things then your told its back ordered then delivery is calling you saying there delivering soon but never show up. I would suggest going elsewhere. You ask for a distract manager they tell you they can’t give you that information. You tell them you want to cancel your whole order then your told well we have to get it approved by corporate. This place is a rip off and a joke. My parents are now stuck with a bed that is not even what they wanted. Beware!!!!!

Worst experience we have ever had purchasing furniture. Delivery dates rescheduled multiple times, furniture out of stock, unable to locate parts of the beds, it took several deliveries to get our furniture and we still haven't received it all. Store blames warehouse however no resolution from store. We had to go through their corporate office to resolve the issues. We will never shop Ashley's again. The Manager nor the sales manager assisted until the Corp office was notified.

Diane was amazing. Super sweet, very personable and helpful.

Wonderful customer service at the Newnan, Ga. Location. Bonnie Blue was very informative and answered all of my concerns.

We were greeted right away and everyone was pleasant. The associate helping us, Diane, was just great! She didn't put pressure on my husband or I to buy the most expensive mattress. She took the time to figure out what kind of budget we wanted to stick to and showed us many options. She let us take our time trying out several and didn't seem to rush us by any means. We will definitely be back to purchase more things!

Taryn was awesome. Very professional and knowledgeable. Made sure the order was what we wanted. Will definitely ask for her the next time we come in.

Awesome service highly recommend

This evening I went in to ASHLEY HOMESTORE 211 NEWNAN CROSSING BYPASS and was Blessed!! with two young ladies "MS.BONNIE BLUE FROM ASHLEY AND MS. GINGER TUCKER OF ACIMA" this was my first major ,major ,major purchase and they made it very memorable... THEY GOT ME RIGHT!!! IF U ARE LOOKING TO PURCHASE ANY TYPE OF FURNITURE I HIGHLY RECOMMEND U GO SEE MY NEW FRIENDS DOWN IN NEWNAN CROSSING U WILL NOT BE DISAPPOINTED I PROMISE U....

Bonnie was fabulous! Very patient with us and answered all of our many questions! Did not hover over us. Excellent! Ask for Bonnie when visiting Ashley Furniture!

My family and I had one of the best experiences shopping for a new sofa. Our sales representative Garrett made the experience easy and explained every step of the buying process. The man knew his products. We will keep coming back for any furniture purchases just because of Garrett. Great customers services all around!

Shenitta was an excellent consultant and very knowledgeable! When you’re ever in Ashley furniture in Neumann please look her up! OUTSTANDING!!!

Isaac helped us get a new beautiful couch for my new apartment! He was excellent and made the process quick and easy!

Taryn, great professional! Very good service and very kind to stay after working time to help us.

Great customer service!

Bonnie helped us and did a great job!!!

Taryn was extremely knowledgeable and helpful with our selection and with delivery options, etc. She was a pleasure to work with even in the midst of some store-wide computer problems. I would highly recommend her to future customers.

Bonnie was more than helpful and went above and beyond to help meet every one of my needs for a new sofa!

Tracy Robinson was awesome and so helpful today! I found the exact couch I was looking for with her help.

Bonnie and Ginger were great at making me feel welcome and showing me around. They were very informative and answered all of my questions. They were absolutely amazing and extremely kind.

Great service. Taryn was very attentive

Bonnie was our sales consultant and she was fabulous!

Taryn was wonderful!!!! Very personable!

I recently worked with Amber at Ashley’s and let’s just say I was blown away by her warm and inviting personality. She was professional, and knowledgeable about the furniture I was looking for and also made me feel like we were best friends shopping together which made it so much more enjoyable. I highly recommend when you go in to refurnish your home, that you request Amber! She will take exceptional care of you!

We had a great experience. The sales person was very nice and attentive. She gave us distance to browse but was not very far if we needed something.

I recently had the pleasure of working with Emily Owens at Ashley Furniture, and I must say her professionalism, knowledge, and helpfulness exceeded my expectations. Emily's expertise in the products she showed me was evident as she provided detailed information about each piece, helping me make informed decisions. She was patient and took the time to understand my preferences and requirements, tailoring her recommendations accordingly. Throughout the process, Emily displayed exceptional professionalism, ensuring a seamless and enjoyable shopping experience. I highly recommend Emily Owens at Ashley Furniture for anyone seeking top-notch service and expertise.

Diane was absolutely amazing! Her years of knowledge of furniture blew me away! I’m a tough sell and she had me within minutes. Thank you Diane!

Ms Nita is very professional and addressed all my questions. Thank you!

Excellent customer service very informative and helpful Tracy Robinson

Taryn was my sales person and was so sweet and kind. No pressure to buy and took quality time addressing all our needs

We appreciate the hospitality and service we received from Amber our sales representative. She was very knowledgeable concerning the products we were interested in purchasing. She treated us with kindness and respect.

Shenitta and Ginger went above and beyond my expectations. They both were very friendly and professional. I would highly recommend them.

Issac was an amazing salesman. He listened to our needs and was very patient as I tried to make up my mind.

Bonnie was great!!

Sales Representative Bonnie Blue was great! She presented with knowledgeable information, advice and discounts regarding my need for sofa beds. I left with photos, comprehensive pricing and fast friendly professional service. Including an awesome fiance package. This was an A+ Customer Experience ~ At the Newnan Georgia Ashley Furniture Home Store!!

I was recommended to Derrick and he had the greatest energy that I have ever ran into in my life! I am so glad that I had a friend recommend me to him! I am so glad that I took the time out of my day to stop by this store just to get serviced by him. It has been nothing but a pleasure and I will definitely recommend anyone that I know who is looking for furniture to him and this establishment!

I was so pleased with the service that Derrick offered me and my boyfriend! Even though I couldn’t get anything today, I will definitely be back soon!! Thank you for all of your help and guidance!

If I could give these people a no stars I would. I purchased a section from this location and within a year the fabric is worn, torn, and hard to clean full of fuzz balls that make it look so bad. I do not have small children nor have people constantly sitting on this sofa and it looks like I've had it for 10 years. I had a technician come out and was told I would receive new sofa coverings and never received them and now have been told its my fault and nothing is going to be done. I have spent thousands of dollars at this place and the level of customer service regarding this issue is below unsatisfactory. I will never purchase from them again!!!!

TRACY ROBINSON IS AWESOME!!!!!

Taryn was the absolute best! So sweet and smart, we got exactly what we were looking for.

Had a great experience with Gary. Likable personality. Helped us with a great couch, ended up with a sectional model.

Taryn Great to work with. Very professional and helpful .

Taryn was amazing!!! I am so happy she helped me! Definitely will be back!!!

Great selection! Incredible value! Excellent sales staff!

Tracy was very professional and pleasant to work with. My husband and I came into Ashley’s to look for a living room set and Tracy assist us and we also got a bedroom set because of her professionalism and also doing her job..

My wife and I had a positive visit. The manager that assisted us was superb, knowledgeable, friendly and very polite. She meet our expectation with our purchase.

Worked with Diane and she was Great!! Definitely a pleasant experience!

Omg Mrs. Diane was amazing and truly know the definition of customer service and have an amazing personality. I would definitely be back and make sure she takes great care of me again. She’s a star be thankful for her. She is the brand

Diane is the most amazing sales person. I have ever met.Love her yesssss.Thank You , Leslie

Ms. Diane was excellent! She made it a smooth process securing our furniture.

Isaac at Ashley Furniture is absolutely fantastic! He provided exceptional customer service and went above and beyond to help me find the perfect furniture pieces. His knowledge and expertise made the shopping experience a breeze. Isaac's friendly and helpful demeanor made me feel valued as a customer. I highly recommend working with him for all your furniture needs at Ashley Furniture. You won't be disappointed! 🛋️😄

Diane was amazing today and immediately knew what we were looking for.

Easiest furniture purchase I’ve ever had! Diane was such a great help and I genuinely enjoyed chatting with her!

Very helpful and knowledgeable, answered all of our questions. Delivery was on time and they took old mattress away. I would definitely buy at Ashley again.

Today we visited Ashley Furniture and were met by Derrick who was amazing and walked us through a few options. He was very informative. We ended up with a sectional and ottoman <3

Needed a new couch and Derrick was very helpful and knowledgeable of what we were looking for. Turned it into Cinderella trying out couches. Definitely recommend.

Purchased furniture from this location several times over the years. Emily helped me most recently find a couch and an ottoman for a newly renovated room. She was extremely helpful and assisted me in finding the perfect fit for the room.

We were extremely satisfied with the service and professional help we received! Taryn was fantastic and very patient! We will definitely come back to this store, and seek out Taryn for future puchases! Happy customers!

Excellent!!

Tracy in Newnan was fabulous! A pleasure to work with.

Garrett did an awesome job of giving us our space, but answering any questions we had with an obvious knowledge of his inventory. Nice experience.

Garrett was a great sales associate! Genuine feedback and gave us the time we needed to be confident in our decision!

My mother and I met at this establishment after my father previously searched for what he wanted. We didn’t quite understand what he meant at first when he said go in and “meet Derrick.” We found out very quickly. After walking into the beautiful, neat, and welcoming store we are used to, we were greeted by Derrick warmly at the front after he was called to us. There was nothing unreal about our interaction. Derrick was patient as he put together all of our needs, understandings, and observances. Also, what was really big, was there was no rush. I can speak that I was allowed to ask questions and examine the products freely, making sure that things were a proper fit. For me, this made me feel more comfortable with my family making such a large purchase and feels like the reason why you would have a show room in the first place (not just to show case the pretty exterior). Each step did use time, but at no point was Derrick inattentive. He seamlessly glided back and forth between customers and even gave us space to make observances alone. We eventually went with our first pick as well as adding another piece, and because of the patience of Derrick and all of the reassurance the store brought to us as well, we made the decision as a united family.

Very professional. No high pressure sale tactics. Derrick gave us the space we needed to make a decision to buy what we wanted. I will recommend him to friends and family😀

My mom came looking for a couch. Garret was a huge help. He was incredibly patient with her and helped make her feel comfortable with her purchase. Thank you Garret!

Taryn was absolutely fabulous! Her customer service is outstanding. She listened, made suggestions and made every effort to make sure we were 100% satisfied with our choice.

Bunny was absolutely amazing!!!!!! she did a awesome job

Great service and prices.

Derrick was amazing. Attentive and knowledgeable. Great personality. Thank you so much!