Ashley HomeStore Newnan, GA
Here at the Ashley HomeStore in Newnan, Georgia, we believe that your house is much more than just a dwelling. You’re creating a home filled with family and friends, and building life-long memories along the way! This is what inspires us to help you furnish and decorate your home with the help of our highly intelligent customer service and sales team . We have been your go-to furniture and mattress store in Newnan since 2009. Our dedicated and experienced Store Manager, Tony Fowler, supports a Spanish-speaking team that is committed to being your trusted home partner and specifically prides themselves on their extensive living room, bedroom, and dining room furniture. At the Newnan, GA Ashley HomeStore we are not only thankful to celebrate your home with you, but we are also dedicated to charitable work with the Hope to Dream foundation. You can find us in the area next door to Target. For those of you on a tight schedule, the best time to avoid the crowd is between 1:00 P.M. and 5:00 P.M. We look forward to being the furniture store that helps you fill your home with memories, and hope to see you soon!
I received great customer service and support with my purchase. Cameron was very patient and kind I enjoyed my visit to the store and love every piece of furniture I purchased keep up the GREAT WORK! 🙏🏽🙌🏽👍🏼👍🏼
Jamar was an incredible salesperson, with excellent customer service. He was courteous, positive, patient with me and my indecisiveness, was a great listener to what we wanted and went above and beyond for us to get a great deal. Him and his manager ensured that we will be back to buy again soon. Im really happy that we went to this store and got the best salesperson possible! His manager really awesome, too!
I had the best experience buying furniture with Quan and Ms. Angie. They were both so awesome. I felt like it was important to them that I left out of the store with what I needed AND wanted. They were attentive and patient through my indecisiveness and the guidance was much appreciated. I felt blessed after the discount. They made sure I stayed within my budget, which was very important, since I was shopping for my four kids. They understood my situation and that I was most interested in getting furniture that would last. I will definitely be back. You guys were AWESOME!!
Great products and prices. We have been customers for over 10 yrs and love our Ashley Furniture!!!
Stopped in to look for a new sofa and love seat. Found the perfect set, Diane helped us out with the ordering and we get it in a few weeks!
We’ve gone to Ashley for many things and the selection and quality is always good. This visit, we met with the manager and got all our needs met and not only were satisfied with our purchase, made a new friend as well.
My husband and I had a wonderful experience picking out our master bedroom set with Robert Serrano. He was courteous and patient with us as we took our time making our decision. He answered all of our questions intelligently. He gave us time and space to talk without hovering. We didn't feel pressured or rushed at all. He had thourogh knowledge of not only the furniture, but the delivery, protection plan and ideas for future. We will definitely be back and we will definitely be asking for him!
I recently paid cash for a "popular" sectional" in MAY. I was promised delivery in July. In July they failed to deliver, and again promised a later date of August. August has come and gone and we were given yet again a delivery date of September 5. Here we still sit on my living room floor as I write this message. Now we are being told there will be a delivery date of September 30. At this point I can say that I have been more than patient with this company. I don't recommend this company because the only thing they have delivered is false hope and lies. I definitely will be reporting to the BBB.
The staff that served me were all very professional, courteous and helpful
Ashley furniture store in Newnan Georgia has the greatest sales person I have ever met his name was Robert Serrano He was very knowledgeable courteous and went out of his way to Help us stay Within our budget I would recommend him to anyone who wanted someone to really listen and go out of their way to make you feel like you are an important customer and you could rely on his honesty. I want to thank you Robert Serrano for being professionally knowledgeable, honest,and most of all caring.
The Newnan location was an excellent place. I actually found the piece i was looking for at another location, but returned to Newnan to make the purchase because their customer service was impeccable! Thank you guys!
Robert was amazingly helpful, gave us his undivided attention and was very knowledgeable. If you visit you've gotta ask for Robert Serrano....he's the best!
If you want furniture from Ashley, do not buy in this store. They do not honor the corporately advertised 3-day exchange policy. You buy it you’re stuck with it! Disgraceful and bad business. I’d suggest looking in person and then buying through the corporate website to have the return/exchange flexibility. Or not buy from Ashley at all.
DO NOT PURCHASE FROM THIS STORE. They do not honor the Ashley advertised 3-day reselection policy. I went to the store the day after delivery to notify them that the furniture did not work in my room. They said they had to "open a case" to get approval to exchange, but then was told "no" a few days later. Either don't buy from Ashley at all, or purchase through the corporate website where the return/exchange policy will apparently be honored. Their poor business decisions make no sense and they could care less about a happy or returning customer.
Excellent Service and Experience. Thank you!!!
They lose a star only because they have a no return policy. People here are very nice and customer service solved our very frustrating issue. They have nice items in the store and workers but on a national level their customer service when you call is horrible. The delivery guys are nice and found damage on our wood stool for our bar and offered to let Ashley Furniture know but he did not do that as promised. Calling to get someone out to look it and possibly fix it was a long frustrating experience. Once someone came and couldn't fix it he was supposed to let them know to replace it. Once again, it was not done. So back to customer service. Once we finally got a new stool part sent it us, it was the wrong one twice. The only way to get anything done is to go to the store customer service. Although the manger fixed the issue. I will not shop there again unless it for something small like a rug, or art work--- something like that.
They were super helpful!
Robert Serrano most amazing sale experience.....I felt comfortable and not like he was trying to hard for a sale.....he also soinded just like Rocky ( Sylvester Stallone)....best experience hands down!!
i am very ill and requied 2 recliners Jamar was our sales rep and was very helpful without being pushy. the chairs were exactly what I needed. they were good quality and well priced. I have to wait 4 weeks for delivery but thats because of covid 19.
My sales associate Delilah was great! There is a nice selection in the store and the displays are beautiful. I’m looking forward to receiving my new family room furniture! My only complaint so far is the $200 delivery fee and $200 fabric protection cost!
Great experience. Sales folks are polite and helpful but never pushy. Tammy did a great job.
When you walk in the store, there is no one to greet you and see if you need help! So you have to walk around the store and see if you see anyone that acknowledges you to help you, i had to ask for help bc i got ignored. Btw the showroom is beautiful but nothing in stock for you to take home.