Ashley HomeStore Newnan, GA
Here at the Ashley HomeStore in Newnan, Georgia, we believe that your house is much more than just a dwelling. You’re creating a home filled with family and friends, and building life-long memories along the way! This is what inspires us to help you furnish and decorate your home with the help of our highly intelligent customer service and sales team . We have been your go-to furniture and mattress store in Newnan since 2009. Our dedicated and experienced Store Manager, Tony Fowler, supports a Spanish-speaking team that is committed to being your trusted home partner and specifically prides themselves on their extensive living room, bedroom, and dining room furniture. At the Newnan, GA Ashley HomeStore we are not only thankful to celebrate your home with you, but we are also dedicated to charitable work with the Hope to Dream foundation. You can find us in the area next door to Target. For those of you on a tight schedule, the best time to avoid the crowd is between 1:00 P.M. and 5:00 P.M. We look forward to being the furniture store that helps you fill your home with memories, and hope to see you soon!
We ordered and paid for a bed and couch that never came. We ended up canceling everything about four weeks later. Don't waste your time going there.
Got a sofa and recliner today A BIG THANK YOU!! Ms. Tammy!!!!
Delilah waited on me. No smile or welcoming presence. I'm in customer service. Very disappointing. Same with the woman at the office. C'mon. Costumers need smiles from employees. Only one made up for it as I was leaving. Tracy. Thanks Tracy
Poor customer service, will not replace defective merchandise.
Classical avenue, a place you would like to be any time
Very nice store and customer service. Enjoying my purchase.
September 2019 we purchased outdoor furniture from Ashley. Fast forward to September 2020, we had friends over and while we were relaxing in our Ashley outdoor furniture we all noticed that the furniture was literally falling apart. The faux wicker webbing was brittle and crumbling. I’ve contacted Ashley about the situation and they referred me to the extended warranty company. I followed all the instructions given and waited over a month with no response. I called today and was informed that my claim had been denied siting it was not covered under the warranty. I was then asked to send more detailed pictures. We’ll see what happens next. In short, I would not advise purchasing from Ashley Furniture as the furniture quality is at best extremely poor and they don’t stand behind their products.
Nice place to shop and nice inventory
They were very friendly and helpful! We always love shopping there.
What a JOKE! I ordered 3 items, a couch, an ottoman, and a king bed. My couch and bed were supposed to be delivered almost 3 weeks ago. They never showed up! Customer service is a nightmare. They lost my order, then told me that two of my orders were fulfilled, the bed and the ottoman. Then tell me that it shows completed and delivered, even though I have now called 4 times and told them no, I still have yet to receive the bed. They don’t notate anything, so when you call in you have to re-explain the situation numerous times, and that’s after it takes them 30 minutes to even find your order. And that’s IF they answer the phone! 75% of time you get sent to a voicemail box which says they will call you back in 24-48 hours, but they never do! I still have yet to receive my couch or my bed, and all they will tell me is that they will escalate my issue and someone will either call me or email me in 3-5 business days. Which I have now been told twice, and still have not received any call back. I will never shop here ever again.
Nice and clean store with multiple selections available and a friendly staff I didn't purchase anything and was still treated with dignity.
Nice store with great furniture
I have ordered from Ashley twice. The first time was a bedroom suite that was a gift to my parents for their new home... it was a disaster. The store messed up the price. Then the delivery. I had to go back to the store three times to sort it out prior to them delivering my order. Then it was broken and we had to wait 2.5 weeks for it to be fixed. Then I ordered a kitchen table & chairs for my kitchen .. along with a set of barstools.. I entered my delivery address and they defaulted it to the address on my credit card (I hadn’t updated it yet as I was in the process of moving) and then I fought with them for over two weeks to change the address and they wouldn’t. They then CANCELLED my order and failed to inform me. Which is irritating because I took off the day of supposed delivery .. so I would’ve been waiting on something that was never coming. I then called and returned my barstools because they were shipped to my mothers a week prior and they tried to argue and tell me no, that I couldn’t. I told them they cancelled my order so they had no choice and they “scheduled” a pick up and it’s still sitting on my mother’s porch. A week later. I WILL NEVER ORDER FROM ASHLEY AGAIN. I WILL NEVER ORDER FROM ASHLEY AGAIN.
I received great customer service and support with my purchase. Cameron was very patient and kind I enjoyed my visit to the store and love every piece of furniture I purchased keep up the GREAT WORK! 🙏🏽🙌🏽👍🏼👍🏼
Jamar was an incredible salesperson, with excellent customer service. He was courteous, positive, patient with me and my indecisiveness, was a great listener to what we wanted and went above and beyond for us to get a great deal. Him and his manager ensured that we will be back to buy again soon. Im really happy that we went to this store and got the best salesperson possible! His manager really awesome, too!
I had the best experience buying furniture with Quan and Ms. Angie. They were both so awesome. I felt like it was important to them that I left out of the store with what I needed AND wanted. They were attentive and patient through my indecisiveness and the guidance was much appreciated. I felt blessed after the discount. They made sure I stayed within my budget, which was very important, since I was shopping for my four kids. They understood my situation and that I was most interested in getting furniture that would last. I will definitely be back. You guys were AWESOME!!
Great products and prices. We have been customers for over 10 yrs and love our Ashley Furniture!!!