Ashley HomeStore Newnan, GA
Here at the Ashley HomeStore in Newnan, Georgia, we believe that your house is much more than just a dwelling. You’re creating a home filled with family and friends, and building life-long memories along the way! This is what inspires us to help you furnish and decorate your home with the help of our highly intelligent customer service and sales team . We have been your go-to furniture and mattress store in Newnan since 2009. Our dedicated and experienced Store Manager, Tony Fowler, supports a Spanish-speaking team that is committed to being your trusted home partner and specifically prides themselves on their extensive living room, bedroom, and dining room furniture. At the Newnan, GA Ashley Furniture HomeStore we are not only thankful to celebrate your home with you, but we are also dedicated to charitable work with the Hope to Dream foundation. You can find us in the area next door to Target. For those of you on a tight schedule, the best time to avoid the crowd is between 1:00 P.M. and 5:00 P.M. We look forward to being the furniture store that helps you fill your home with memories, and hope to see you soon!
We bought bedroom furniture from Ashley. The sales team was good to deal with. However when they delivered the furniture they didn't have the hardware to set it up. They said they would come the next day. After several calls throughout the day to try to figure out when they were coming I was finally told they would be here by 7pm. It's currently 9pm... Update: its now Sunday 10pm still no show... Update: its now Monday 2pm still no show... Update: its Saturday, over a week later, they came back out and still didn't have the hardware...still waiting Update:. It's Wednesday...still waiting Update:. It's December 4th (original delivery date was November 1st) they have come back twice..both times without the needed hardware. The end tables that were supposed to be shipped to us by the end of November they are now saying will not come in untill the end of January. It's over a month since the initial delivery of the bed and we still do not have all the hardware to finish setting up the bed.
Too much like buying an automobile...
Great service and good prices on black Friday
Greeted right away by the friendly sales team. It is kind of jumbled up with stuff all over the place. The furniture just wasn't the style we were interested in. It's for a younger crowd who wants over-sized theater seating in their living room.
TERRIBLE SERVICE!!!! They delivered my dining room table with a missing piece and ignored my phone calls simply asking them to deliver the missing piece of my table. I will be returning the table immediately.
I went to rooms to go actually going to buy something & no one ever came to ask if we needed any help or anything, not even a welcome in. Everyone else who came in after us got service and was asked if everything was ok. We were there an hour!!!!! We wanted to buy something, but still no one came. we left and went to Ashley home furniture coming out with a ton of stuff and good customer service! They greeted us from the beginning and asked multiple times if everything was ok from different employees!!!! I honestly felt discriminated because of my age & didn’t think I was being taken serious with rooms to go. Oh well 🤷🏻♀️ there loss, customer service always counts!!
Okay place to Shop
Worked with Tammy, she is really good in helping out .
DO NOT shop at the store in Newnan, Ga. I purchased a sectional soft and ottoman in the store. An hour later i looked online at Ashey's website and it was cheaper. I called the store and a manager told me i could bring my receipt in and they would match the price online. I took screen shots of the website because the price kept changing. Went I went into the store the next day, the manager told me he couldn't match the lowest price that I had screen shotted because it was too low. He said it was obvious that "they" were trying to do something on the website because the price kept changing (I had screen shots of the price dropping $300 in 8 minutes, then jumping back up $400 11 minutes later, then dropping back down, etc). He refused to honor Ashley price on Ashley's website! AND i was overcharged $50 for the 5 year protection plan. I cancelled the whole order and found the exact sectional and ottoman on 1stopbedrooms.com and it was $602 cheaper than Ashley.
We were greeted well and made us feel welcome and comfortable. No sales pressure and at the end we felt got the deal we were expecting. Overall exceeded my expectations. I encourage others to take advantage of the great discounts they offer and excellent quality. We bought a family room set 3 years ago and this time we got a formal dining room.
Bought “NEW” leather living room set and they were delivered with all kinds of scratches as if they were used or already returned before. The store does NOT, I repeat, does NOT accept returns no matter what. The only thing they did is schedule a technician to come inspect the furniture 3 weeks from when I received it which makes you think if he’s booked up that far out they must do this all the time. The technician was supposed to come between 1130-130 and as of 2:00 I haven’t received a call or anything from anyone stating they will be running late. Horrible customer service and company policies. I will never recommend them to anyone.
Tammy was our salesperson. We came in a week ago & look around, she was very helpful in helping us locate matching pieces without pressuring us. She told us about a sale the following week, she send a reminder through text. She gave us time to look around again, got on line to help us locate furniture we had seen in a medical practice, she was not pushy like many people but very helpful. I will recommend her to friends. We had found furniture at Haverty’s but when we went in another salesperson from the one we met last week- she bordered on rudeness- pressuring us & not friendly. Tammy is down to earth, but knowledgeable & provided awesome assistance. Your company should value such an access as Tammy.
I just want to give a shout out to Robert Serrano, who helped us diligently through out the day in finding all the furniture pieces that my husband and I wanted to purchase prior to our arrival at Ashley’s in Newnan. Also, Cameron Strutter did an awesome job working out the finance issues which made the sale possible. My husband and I appreciate the extra mile given, and we will definitely be returning to Ashley’s in “Newnan” for all of our future purchases.
Robert S. was extremely knowledgeable and helpful. Will definitely seek his assistance for future purchases!
Quan gave us great service.