Ashley HomeStore Newnan, GA
Here at the Ashley HomeStore in Newnan, Georgia, we believe that your house is much more than just a dwelling. You’re creating a home filled with family and friends, and building life-long memories along the way! This is what inspires us to help you furnish and decorate your home with the help of our highly intelligent customer service and sales team . We have been your go-to furniture and mattress store in Newnan since 2009. Our dedicated and experienced Store Manager, Tony Fowler, supports a Spanish-speaking team that is committed to being your trusted home partner and specifically prides themselves on their extensive living room, bedroom, and dining room furniture. At the Newnan, GA Ashley HomeStore we are not only thankful to celebrate your home with you, but we are also dedicated to charitable work with the Hope to Dream foundation. You can find us in the area next door to Target. For those of you on a tight schedule, the best time to avoid the crowd is between 1:00 P.M. and 5:00 P.M. We look forward to being the furniture store that helps you fill your home with memories, and hope to see you soon!
Great service! Very helpful!
The sales person we received was great. She gave us space to look at our own pace and we got with her after to answer a few questions. She answered our questions easily and got us checked out fast. Most importantly she didn't overly push the extra 5 year warranty we didn't want.
My husband and I had a wonderful experience shopping. Our sales person Robert Serrano was exceptional. He had all the answers to our various questions and was able to listen and determine what specifically we were looking for. He made the furniture shopping experience a joy. He is definitely a 5 star employee. He was professional, courteous and extremely knowledgeable. We will definitely be back as we continue to furnish our home!!
Just came in and purchased a living room suit, Aaron and Trey were absolutely phenomenal to work with and they made it an absolute dream! Will be back to deal with these guys again
Erica and my sale agent Derrick took very good care of me after my order didn’t turn out right. I was very satisfied how things were resolved. I will use Ashley furniture in the future for my furniture needs
I visited the Newnan Store looking to purchase living room and kitchen furniture. I intended to buy the furniture that day, as we were moving a week later. We were greeted and helped by Derrick. After talking with Derrick about the furniture that I wanted to get, he let me know that if I waited one more week, the furniture would be marked down even more. I really appreciated this because I know that he works on commission and could have made more money if he had let me purchase at the higher price. Every single part of this process went smoothly. Derrick was very knowledgeable and helpful. We will definitely use Derrick for any other needs that we have.
We went in to the store 2 weeks ago looking to purchase living room and dining room furniture. We were helped by Derrick. I had intended on purchasing the furniture that same day, as we were supposed to be moving a few days later. After talking to Derrick about the furniture that we were interested in, he let us know that if we wanted to hold off for one more week, there was going to be a sale , that would save us even more money. I was so appreciative and impressed that he let us know that. I know that he would have made more of a commission by letting us buy at the higher price, but he still told us how we could save more money. Derrick was very knowledgeable and helpful. We will definitely deal with him for any future needs.
Aaron is amazing! He always goes above and beyond to be helpful. I've ordered a complete bedroom set, a mattress, and now a sectional from him. Furniture delivery times are long at the moment due to the lack of coils and cushions, which is a manufacturing issue - not an Ashley Furniture issue.
Buying furniture from Ashley was very pleasant! Derrick was excellent! Very knowledgeable and friendly. He made us feel welcome and included my children. I was very pleased with our selection and can't wait to try it out in our new home! Thank you Derrick!
I went to Ashley Furniture store to purchase an area rug just like the one I purchased earlier this year because I love it . I was greeted immediately by a sales person who set me up with my original salesperson. I wanted the same price I received 3 months ago because it was now more than my original purchase. It was quick and easy....... ! I purchased the rug at the sale price I got the first one(the price more that day )I was in and out and a VERY happy customer. Thank you to all involved in that purchase yestersday. Very Friendly sales and manager team in Newnan Ga.
Sales person was great. Informative and directed us to what we wanted to buy; not what she wanted to sell.
Customer service overall was okay. The price point after "30%" discount was good. Salesperson was nice, but too clingy. Also while purchasing several things I had to constantly advise the Salesperson that I did not want their protection plans. She also lied to me and told me that the shipping was going to cost $199.99 regardless if they delivered and set up, or they just dropped off. She made it out like this was a non negotiable price point. However, after researching Ashley's policies in regards to just dropping off the products at the door, it clearly states that purchases of furniture over $899 are subject to free drop off delivery. I spent over $1,800. I can't stand sales people like this. Due to this I will probably not shop at a Ashley's Home furniture outlet again...I haven't received my products yet, but hopefully all goes well on that end.
Prices are higher than a year ago with same furniture
What an absolute nightmare ordering a couch from Ashley Furniture. First we had to wait 4 months for the delivery. They blame covid…ok fine. Then our delivery date gets changed 4x… Today is the day of delivery and they send us to this handy tracking tool. The tool says we are delivery #1. Cool. We look on the tracker just to see if it has any updates and it says that we are still #1 but the truck is at stop #2. So we call to see what happened and they say oh we couldn’t fit your couch on the truck so we just went to the stops we could fit…. So we ask when we should expect our delivery now and they say “We don’t know” I swear on everything that’s holy I’m an easy laid back gal…I really am, but seriously?!? 😡 Update; We got a call at 12:00 saying they would be at our house in 30 minutes. Ten minutes later they called back saying their truck is having transmission issues and they have to return to the warehouse and they don’t know if the couch will be delivered today or not. They had no info for us. I have been sitting here waiting on this couch all day and no one can tell me anything. I’ve called customer service and they are absolutely no help. Needless to say after I finally get my couch I will NEVER buy from this horrendous company again.
Customer service after purchase is HORRIBLE. Purchased our items April 1. Were told we’d receive them 5/23. Now we’re being told June 9th. If we ask any questions we aren’t given a direct answer. No one seems to know what they are doing or care. Everyone who answers the phone has an awful attitude. We’ve saved our hard earned money for months to purchase new furniture. It’s a big deal and very frustrating!!! We will not do business with them again.
We had recently purchased a living room set of furniture. Had it less then 1yr when the couch broke. We had purchased the insurance on the furniture that Ashley furniture recommended. We have been getting the run around from the two companies we have had to deal with. Long wait times on hold. Only for the phone to be picked up and then hung up!! Both of these companies have horrible BBB ratings. Because if this I will NEVER purchase anything else from Ashley’s.