Ashley Savannah, GA 31406

Ashley Savannah, GA


Your Local Furniture, Mattress & Decor Store

Ashley is committed to being your trusted partner and style leader for the home. This commitment has made Ashley the No. 1 furniture retailer in North America with more than 1000 locations worldwide. No matter which Ashley location you visit, you'll find stylish, quality furniture that's just right for any room in your home. That includes many of the top mattress brands—including Tempur-Pedic, Sealy, Simmons, Serta, Stearns & Foster—as well as our very own Ashley Sleep mattresses, which offer superior comfort without the premium price tag. In fact, every Ashley Sleep mattress is subject to more than 200 quality control tests—because a great mattress makes a difference to your quality of sleep and even your quality of life. Your home is more than a house. It’s the daily moments and experiences you share that make it uniquely you. At Ashley, we celebrate being home with you. Our locally owned and operated Ashley is passionate about bringing you the best value in furniture and mattresses for your home. Visit your nearest Ashley showroom today.

Customer Reviews
3.6 Star Star Star Star
(658 reviews)
Star
Katherine Nava 5/23/22

We went in early April to purchase a sofa, chair and a half with ottoman, dresser, and an accent table. We had to wait approximately a month for our furniture delivery. It was accurate to what we were told at time of purchase and we were mostly satisfied. The communication on delivery is a little lacking. We started checking in on our order ourselves at the end of April after we didn't hear anything about our order. Huge shoutout to Brandi. She was fantastic about giving us updates about which pieces had arrived to the warehouse. We received everything but the accent table at the beginning of May. Very satisfied with the pieces received. Here's where things go downhill in a big way. We were told that the accent table we purchased wasn't being produced by the manufacturer anymore and there wasn't a timeline on when it would be produced or if the order would be fulfilled. No big deal. Given the uncertain timeline, we decided to cancel the accent table. We started calling on a Wednesday, nothing was done about it. We followed up on Friday and was told that the refund request had to go to a manager and that particular manager had already left for the day. So, we called on Saturday to follow up. We were called back by the salesman who offered a credit and the floor model currently on the floor. We said no thank you, we'd like the cancellation processed and the order refunded as we were not interested in the floor model. In all of this, we were told a manager would be reaching out to us regarding our refund. Today, I received a call from the assistant manager, Tony. I thought perfect, this is the manager we're waiting to hear from to get our refund. Nope. Tony offered the same floor model that we said no to on Saturday. He then told us that it would take 3-5 days to issue a refund. And SURPRISE! there is still a manager who will be calling me regarding my refund. TLDR: Ashley Furniture is holding hostage $1015 plus tax on an order we requested cancellation of due to a manufacturer issue and I'll be going elsewhere to furnish the rest of my house. I suggest you do too.

Star Star Star Star Star
Jasmine Collins 5/22/22

Jonathan Losee was super helpful the entire process! Greeted us at the door, explained the deal that was going on, and let us roam. He checked on us later and was very thorough about details and shipping. We ended up buying something that night and was very grateful for his help! If you’re ever at this store ask for Jonathan!

Star Star Star Star Star
Frank Jimenez 5/4/22

This review is solely based on customer service provided by Hans. We went to Ashley furniture looking for a Lane Recliner, not being aware that all furniture sold is manufactured by Ashley. Hans greeted us, and provided a wheelchair for my GF who has Parkinsons. His kindness and professionalism is very much appreciated.

Star
Camilo Ortiz 4/28/22

If you want to wait 3+ months to get the items and poor customer service this is the right place

Star
morgan qutiom 4/26/22

I ordered furniture August 2021 and I’m still missing furniture April 2022. The arrival date has changed three times for a dining set. When some of a bedroom furniture set arrived, pieces were damaged. When the reordered furniture arrived, it was also damaged. As a result, the billing is incorrect. It’s been two days inclusive of an one hour visit to customer service to get items off my bill that I do not have. When I called the store to follow up two days later, the phone will ring and no one answers even while the store is open. This has been the worst customer service experience I faced in all my life. I will never do business with this store again.

Star
Jeff Harding 4/20/22

Star Star Star Star Star
Mary Sumpter 4/18/22

Yes I love them.

Star Star
Yasmine H 4/16/22

Star Star
Kevin Kent 4/13/22

I want to start off by saying, I’m giving two stars for a sales person Maggie. She was absolutely the BEST. We understood the delays with shipping and she was open and honest with us about time frames. We finally got all of our furniture we ordered back in September! Everything is in great condition! Now, we we took 3 starts off is because of the manager Jay. We didn’t speak to him personally, but over heard him speaking to an employee and he was rude, unprofessional, and vile. People like that should NOT be managers. As for the other sales people, the other blonde girl with the mouse like face; just stared at us the entire time. Looking us up and down, very judgmental environment. When I called for updates I was informed Maggie is no longer working there, but if she ever goes back in sales, I’ll buy from her till the day I die. WONDERFUL GIRL.

Star Star Star Star Star
Stacie Willis 7/30/21

Beautiful furniture and they have great customer service 😀 👏

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