Stormie did a great job and was really helpful!

Isabelle was fantastic! We felt so lucky that she was the one who greeted us at the door! She is so knowledgeable and we really appreciated her insight and opinions on curating the right pieces for the look and comfort we were going for. We didn’t feel like she was trying to push anything on us, she genuinely wanted to help us find the perfect pieces. She spent five hours with us over two days and we couldn’t be more grateful for her patience!

My sales rep SUSAN was absolutely AMAZING, she was patient and extremely knowledgeable. She did not rush me and took her time to explain prices and colors and fabrics. She showed me items of what I was searching for. The showroom had many items available to choose from. I would refer anyone to ask for SUSAN because she will get you right together, she is definitely an assist to Ashley Furniture. Anjanette at the checkout counter was super nice as well. My whole experience at Ashley’s Furniture was Great! and I’m looking forward to the arrival of my furniture piece

Stormie was very helpful and informative! If I could give her a 10 star rating I would.

Stormie service was the greatest. She made us feel like we knew each other and helped make our decisions without feeling rushed. We had a wonderful experience. Thank you Stormie!

They won't wait on me here 'cause I'm a white boy.

Jamaal, fantastic sales person

I found a bedroom set I liked online. I went into the store and Isabelle took me right to what I was looking for and tactfully recommended other purchases. When the mattress I ordered was delayed, she assisted in getting a replacement so I wouldn’t have to wait. The furniture was delivered today. The delivery team was polite and efficient. I’m a very satisfied customer.

Joseph is awesome!! Great customer service! He goes above and beyond to help his customers and is very patient!

Stormie was extremely helpful, prompt and professional. We were token care of swiftly. Would advise anyone in the near future to work with stormie!

Stormie helped me during my recent visit to Ashley Furniture. She was patient as I made a decision regarding which sofa to purchase and helped me find different options and how much each cost. She is very friendly and definitely helped me have a smooth purchase experience!

Susan was very friendly and helpful! We were just going in to look and she was so excited for us and made shopping for furniture a fun experience. We ended up buying a living room set with her help that same day!

Stormie is the absolute best! She worked through all the details with us, helped us pick the right couch with the best layout for our space. Go see her!

Joseph was great in helping us get exactly what we needed for our living room. Far exceeded our expectations. Highly recommend him and Ashley’s furniture!

Stormie was our sales associate and she was wonderful to work with! Will definitely be back to see her for more furniture!

Stormie was amazing to work with! Very patient with me.

Ashley's customer service is outstanding! Isabelle went above and beyond to make our purchase a seamless experience, a true asset to your company. Everyone there was kind and friendly. Thank you.

WOW!!! Seriously, exceptional service and I loved the selection. I literally bought all the furniture for my new home there. I would recommend Susan, my sales associate, wholeheartedly. She went above and beyond to make sure everything was perfect and that I was completely satisfied with every piece. She has the patience of an angel! ;) Thank you!!!!!!

Isabella was amazing! Super friendly! Great service! Would definitely come back!

Blake was awesome. He took very good care of the wife and I. Definitely found our guy to buy from. If he wasn't there. I wouldn't have bought. Just a good dude all the way around

My mother, sister and I came to Ashley Store to make a purchase of chairs she previously purchased we were greeted and waited on by Susan. Very friendly and very professional. She was so helpful to my elderly mother. I also purchased a recliner. It is very good when you find a person that understands the meaning of good customer service. Yes I will refer her to family and friends. I will be shopping with her. When leaving my mother insisted on giving her a hug She is a wonderful testament of her work ethics. Karen Ferris 2/17/25 .

Great customer service. Made my purchase easy and stress free. Thanks Joe! No pics yet. It takes a bit to receive my purchase.

Joseph was an excellent associate. He was very patient.

Wow, what a fantastic experience at Ashley Furniture with Jay and Isabelle. They were fun, helpful, knowledgeable and just made our day. I do think that someone might need to purchase Jay a new computer because his just wasn’t working, I felt bad for him!! I really can’t wait to get all of my beautiful furniture. Thanks Jay and Isabelle your service was amazing.

My husband and I worked with Rob across two different visits while trying to find a new mattress. He was patient, friendly, and knowledgeable. He helped us find what we were looking for, and so far we are pleased with what we have chosen. He stood out because he was able to speak to all options and was well informed about the industry.

The salesperson was great to take your order but after that it's not a great experience. No refunds, no credits if they don't have items in stock which if you go to Ashley's during a sale most things are out of stock. You have restocking fee's if furniture has to go back. Even if something is not in stock you are still charged restocking fee and still cant get a refund. Delivery set up non existence after waiting 3 months for my furniture I HAD A TO CALL TO HAVE A SCHEDULE DELIVERY. Once they have your money or you sign paperwork the help seems to be non existence or they are busy. After 3 months of waiting for my furniture you would think I would received a follow up call, but nothing at all. I've had better service at other furniture stores!!!!

Isabelle was a wonderful person to work with! Accommodating and no pressure!! That’s what I like! Can’t wait to get the furniture!

Tasteful merchandising and friendly associates. Stormie was approachable, easy to communicate with, and had great product knowledge, so I was happy to give her my business!

Joseph is an exceptional sales associate. He is very knowledgeable and patient. I would recommend to anyone looking for furniture to seek Joseph out. He will work very hard to find what you want and need and do everything he can to save you money.

Stormie was so helpful and professional! Can’t wait to work with her again 🩷

Rob was incredibly helpful in our search for a guest bedroom bed, mattress and end tables. He went out of his way to confirm the sizing for us, which was very important to ensuring it would fit and look nice in our guest room. We appreciate his exceptional customer service!

We bought our couch and Susan helped us. She was funny, personable, and fashionable. She greeted us when we arrived and quick with service.

Isabelle was amazing! She helped my husband and I find a couch we both loved. She was very attentive, warm and welcoming. We are so happy with the customer service that we plan on coming to this location for all of our big furniture pieces in the future.

Thank you Joseph. Very easy transaction!

Stormie was a great help in finding a new sofa—she was helpful and informative but not at all pushy and made the purchasing process very easy. Would definitely recommend her!

Stormie was awesome! She was very informative and dedicated to making sure I purchase the perfect sofa for our family!

I’m really indecisive so Stormie was so patient, kind, and informative!

JOSEPH ALCANTARA -Design Consultant— hands down he is the best. I came in for sectional couch but heading out the door with a couch, dining table set & tv table. He was so helpful and easy to make my family understand the prices & designs & color & shape and what not. He was as patient as he could be with my Asian mom who is hard of understanding English. He made sure he calculated all the prices and after discount prices, delivery and cleaning. The whole experience was smooth, easy & quick. I would recommend this store and him as your consultant. I will be looking forward to shop in the future.

Joseph was helpful, friendly and very efficient. He showed us the exact pieces my mom wanted for her new home. She was able to make the purchase with no pressure. It was a great environment thanks to Joseph!

Joseph helped me and he was great! Highly recommend.

I am writing to express my disappointment with the service we have received following our recent purchase from Ashley's Furniture. At the time of purchase, we made it clear to our sales representative that we required our furniture to arrive before Christmas. We were assured this would not be a problem and that the delivery would be on time. Unfortunately, the furniture did not arrive as promised. When we contacted your team to inquire about the delay, we were informed that the order had not yet reached the warehouse and would be delayed by another week. Upon following up again, we were told the delivery would not occur until after Christmas. This outcome was both frustrating and deeply disappointing, especially given our initial expectations and the assurance we received. Had we been informed of the correct delivery timeline or told that the item was on backorder, we would have chosen an alternative option to meet our needs. The lack of transparency and inaccurate information provided has greatly impacted our trust in your service. I kindly ask that you review this matter and let us know how this situation can be addressed to ensure better service in the future. Thank you for your attention to this matter. I look forward to your response.

Stormie was great. We visited yesterday (1/18) and returned today to purchase. She did not pressure us but was available when we needed her. She was honest and up front and very professional. Would definitely use her again and recommend her to others.

Had a fantastic experience with Stormie in picking out & purchasing a bedroom set for our new house. She was super helpful, kind, able to show us good options that matched the style we were looking for, gave us space when needed and answered every question we had. Could not have asked for better! Thank you Stormie:)

Stormie at Ashley Furniture in Savannah, GA was fantastic! She was attentive but not bothersome, helpful, knowledgeable and oh so sweet! Will ask for her when we purchase furniture again!

Stormie was fantastic in helping us find the bedroom set we wanted! I would recommend her for all your furniture needs!!

Isabelle the general manager was a great help! Isabelle had great attitude you can tell she enjoys helping others. She helped us pick out our new house furniture and gave us great deals. Highly recommended Ashley furniture and even more getting Isabell to help!

Stormie was a huge help in picking out our new sectional!

Helped us find exactly what we were looking for!

My wife and I had a great experience at this Ashley location. We knew what we wanted and Joseph A. did an excellent job helping us find exactly what we were looking for. Thank you!

Stormie was very helpful and professional. She helped us without rushing and there was no pressure. Highly recommend!

Stormi was so amazing and helpful! She really took her time to help us find the perfect couch! We’ll definitely be going back to her in the future!

Had a perfect time picking out furniture with Stormie. She made the process super smooth and seamless. If you come to the savannah location you have to ask for Stormie!

Isabell Stokes was our associate and she was more than helpful. She was kind and allowed us moments to discuss what we did and didn’t want. Isabell was friendly and warm, and we will be sure to come back to the store.

Stormie was super friendly and helpful! She got me set up and ready to roll. Awesome service! Couldn’t have asked for a better experience!

My husband and I went in a few weeks ago to look at some furniture. We were automatically greeted by Stormi, she was so helpful, professional and patient with our process! She made sure we got the best deal and made the buying process very fast and easy. Thank you Stormi! We highly recommend Ashley’s Furniture in Savannah Georgia and make sure you as for Stormi!

Stormie was incredibly helpful! Got us set up with an entire bedroom set for a great price. Appreciated her effort and patience!

I had an excellent experience working with Stormie at Ashley’s Furniture! She was knowledgeable, friendly, and made the process of purchasing my sofa so easy and enjoyable. She took the time to understand what I was looking for and helped me find the perfect piece for my home. Her customer service was top-notch, and I couldn’t be happier with my purchase. I love my new sofa!!

We had an absolutely wonderful experience at this store! From the moment we walked in, we were impressed by the customer service provided by Isabelle Stokes. When we purchased our new sofa and coffee table, Isabelle went above and beyond to make the entire process smooth and hassle-free. Her knowledge of the products and friendly demeanor made us feel confident in our choices. It was clear that she truly cares about her customers and ensures they have a great experience. We’re thrilled about our new furniture and grateful for Isabelle’s outstanding assistance!

I had the best shopping experience with Stormie. She was helpful from the moment I walked into the store.

Mr.Moody Was amazing! Caught our attention right away and was very helpful in deciding our new addition to our home! Great experience would shop with him again

Stormy

Isabelle is very knowledgeable and did a great job helping me shop for furniture. I will be back for more furniture in the near future.

Isabelle Stokes was very helpful and friendly. She answered all our questions and knew all the policies well. I would shop here again and ask for Isabelle.

Blake Moody was very kind and incredibly helpful along the lines of looking and an easy purchase. We appreciate his help a whole lot!

Stormie Funk was awesome! Told me if I needed help to let her know. Periodically check on me but wasn’t annoying! Love my new couch and recliners! Great customer service!!

They sell very low quality object deceptively as half decent furniture brand new couch less that two weeks later two cushions and completely wore slap out and they wont do anything cause i didnt pay $500 for them to carry it inside my house Is this not you big dog and my wife was the one who signed i payed for the protection plan but im not spending $75 for yall to send a highschool dropout to replace the cushions with the same sub par material

Stormie Funk at the Savannah, GA store was amazing really appreciated her help and advice and her willingness to answer questions. Thank you!

All good very professional and friendly.

Very well maintained and professional store. Isabelle was extremely great to work with. She was not pushy, did not rush you and was very attentive and helpful for an indecisive person like myself. I highly recommend using Isabelle for your furniture purchase needs!

Rob helped us while purchasing many pieces of furniture. Was an amazing experience thanks to him! Would 100% recommend finding Rob to help you purchase anything you’re looking for!

Loved my shopping experience here! Stormie was amazing! She was very helpful and answered all of my questions! She was the reason why ‘just browsing’ turned into a purchase of some nice furniture! Definitely will be coming back here again to furnish more of my home!

I stopped by yesterday afternoon and I spoke with Jay. He was very helpful and patient. I ultimately couldn’t find what I was looking for, but he recommended another store for me to try. That is true customer service!

Friendly and personal staff. Met with Susan Alvarez today and she was a tremendous help. Good quality furniture.

Stormie was so awesome customer service was tremendous.. thank you for everything

I had a great overall experience in the store and with my design consultant. Susan was on top of all my needs and gave me great advice on the look I wanted for my house.

My husband and I came in on a cool slowww Wednesday night. 3 employees sat around and continued their laughing and conversations without once offering us help or even saying hello. We were in the store for at least 30 minutes. No one approached us and as we left, same thing didn't even say thanks or anything. We have purchased from Ashley in the past and was excited about our visit. New management? We will spend our money elsewhere.

I ordered furniture on October 8th 2024 paying all money up front and still have not received my furniture as of December 3rd. I’ve had to call 4 times to get ever changing updates with no email text or phone call from Ashley. I finally canceled my order as of today and got sorry for your experience sir.

Stormie Funk

Stormie was super responsive and easy to work with to get order placed! Knowledgeable on products and options available.

My husband and I purchased some furniture with the help of Jay (the store manager). He was awesome! Very friendly, knowledgeable and he listened to what we wanted and made sure we tried different things until we were satisfied. He seems to have a great rapport with his staff and I saw a lot of teamwork in action. This was a great shopping experience.

My husband and I had a wonderful experience with our salesman Jamal. He was very polite and attentive. Ashton and Meghan was wonderful as well. They worked with us patiently and made sure we understand everything. Our experience was TOP NOTCH. Thank you and we will return.

Ashton & Megan, were awesome, the experience was totally ever dollar spent. They helped us ever step of the way, Jamal our salesman was above and beyond, very patient young man and guided us through whole process as well, my experience was truly excellent, all I can say is Thank you with the biggest smile. They made my day!

Nice selection

A young lady named by the name of STORMIE was super helpful today! She was very informative, patient, and professional while assisting me inside of the store. Highly recommend this place of business especially with the customer service I received from her today.

Stormie was amazing! She knew the product well and didn't over power us with the sales pitch. Stormie related to us as we are animal lovers, and needed something that would last with two great danes. We found the perfect couch! Thanks, Stormie!

Jay was great to work with. No pressure and made the purchase easy.

We had a quick easy experience buying a couch with Isabell! She helped me pick the best couch!

Awesome job Stormie.....Came looking for a bedroom set, she understood what I was wanting, we figured the price range I want to stay in and we worked different ways to get there! End result everything I needed under the cost price range we had figured. Never rushed nor lost interest in the task at hand! If you ever visit Ashley in Savannah,Ga ask for Associate Stormie!

If I could give this store a negative rating, I would. This experience with buying furniture has been the absolute worst with the Savannah location. I bought furniture in early October, and it still won't be delivered in until November 20th. I was promised it was going to be delivered in 4 weeks. I paid in full (no financing), called the store multiple times, and spoke with the sales employee several times to find out what the delay was. I was told my furniture was going to be expedited and it wasn't. The assistant store manager was not aware of anything until today and tells me they cannot get my furniture delivered before the 20th even though all items are in stock. She asks me if I want a refund, and I explain I would like one but also would like my furniture delivered soon than the 20th. She was willing to just refund my money and not deal with trying to help get my furniture delivered sooner after waiting so long. I asked to speak with corporate manager, and she told me that I could call them after rudely talking over me until I had to tell her to stop. Terrible customer service! Do not buy furniture from this location or any Ashley Furniture location. They do not value customers and just want to take their money. After they have your money, they don't care how long it takes for your furniture to get to you.

Jay was a great salesman, knew when to stay and when to go.

I stopped by Ashley to look for bedroom furniture for a small guest room and Trevon Watson was so wonderful to work with! It’s hard to find furniture for a full sized bed but Ashley had the best selection compared to other stores I looked at. Trevon helped me pick out a furniture arrangement that worked best for my needs and the prices were reasonable too. His customer service was top notch and he was so accommodating. Ask for Trevon when you go to Ashley!

I had a great experience furniture shopping (a thing most dread) at Ashley, and that is all due to the great service from Jay. He made the process incredibly easy and was instrumental in helping me choose everything I needed to fill out an entire apartment. What could have taken a whole day on my own only took an hour or two because of his help and expertise. I would definitely recommend coming to this store and seeking his help.

After searching online and in other stores and consignment shops, I found everything I needed to furnish a guest room, as well as the outdoor furniture I was seeking. Immediately upon arriving into Ashley, I was greeted by Isabelle Stokes who patiently listened and offered several collections from which to choose. She was careful to ensure my requirements were met and did not try to sell me anything I was not looking for. Her professionalism was evident throughout my entire visit and was also demonstrated towards her colleagues. Isabelle's friendly demeanor and knowledgeable sales approach afforded me the selection and buying process I was in search of. She also offered the reassurance of a protection plan to cover all of the items in my transaction. I am a very satisfied customer thanks to Miss Stokes and her team at Ashley.

Isabelle was very helpful and friendly. She understood what I was looking for and was able to point out pieces that fit my taste and style. Will definitely shop here again.

Had a wonderful experience at Ashley furniture thank you, Isabel

Rob T and the rest of the team made our buying process very smooth and quick. Great service from everyone!!

Jay was super kind and helpful. Answered all my questions and went above and beyond to customize things to my needs.

Friendly & helpful staff.

Isabelle was such a huge help and so patient with us as we made a decision! I can’t wait to get our couch sectional and recliner 😍

Stormie explained the store layout when we came in and let us walk around independently. Once we found the couch she set us up and got us out in less than an hour. Very good experience! Ashley’s always has our business!

Susan helped me pick out my dream couch and I can’t wait for it to arrive! She walked me through the whole process and was so personable and sweet. I know who to ask for when it’s time for my next purchase!

We had a wonderful experience at the Savannah store. Susan was a very helpful sales associate. Though my husband and I got there shortly before closing, she was still so polite and patient. I appreciate her input on the different options for an entertainment center.

My son and I went to Ashley Store, he was interested in looking at their bed selection. Isabelle ended up being our sales person. She was an excellent store sales person and went out of her way in moving around the mattress and frames until my son found the perfect one he liked. At other stores he was pretty much blown off by the sales team. Dealing with Isabelle made shopping a painless experience.

Initial plan was to go look at some furniture that I saw online but end up purchasing today . Mrs Isabelle my sales rep was very knowledgeable and patient with me. She gave me options on different purchasing methods, Explained the beginning, middle and ending numbers, and she made sure that I purchased the correct set up for my sectional.Overall, the buying experience was simple. The staff is friendly and welcoming !!!! thank you for a smooth buying experience.

My husband and I had a great experience at this store! Stormie was the sales associate that helped us and she was fantastic! She was kind and was very helpful with finding furniture within our price range. We will definitely be going back for future purchases!

Isabelle was so helpful and personable. She made making a big purchase so easy!

Friendly, easy to work with, patient and honest! Everyone was friendly but Blake was a great sales associate! I recommend ask for him!

Stormie was very helpful to me and my sister as we were buying furniture, she is wonderful! Ask for Stormie when you go!

Had a great experience purchasing a new couch with Isabelle Stokes. She was great and even negotiated on pricing with us. We will be coming back to her for future purchases.

Blake was amazing & very helpful! He made the shopping experience very easy & comfortable! Definitely recommend him to anyone that comes to shop! Thanks again Blake!

We came in looking for a bedroom set, and Blake immediately greeted us with a smile. He was very helpful once I showed him a set that I previously saw online, and made the experience fun and enjoyable. I’d definitely recons this store for any furniture needs, but especially Blake because he was amazing!

Isabelle was amazing from start to finish. I would definitely buy here again and only use her!

Blake was amazing! He was informative, kind and gave us space to shop and make a clear decision on what to order. We picked out a great sofa set and will be back to complete our order. Highly recommend speaking to him to make sure your delivery is on time and that you get the best deal. Thank you!!!!

Really disappointed in the service provided post in-store purchase. Furniture arrived broken upon shipment. Have not been able to receive call-backs and a total lack of communication and urgency on their part. They were very quick to inform me they do NO RETURNS for ANY REASON WHATSOEVER. Keep that in mind. My $600 live edge wood table arrived with a crack down the center and they informed me from the pictures it was just a paint issue and they may fill it. I would have not spent $600 on a damaged table with a fill in the center. The only plus has been the in-person sales rep we worked with worked hard to get us the furniture at a timely manner. Save your money and buy from a local furniture store. I wish I had not had to learn this mistake

We had a great experience today shopping for a couch. Our beagle chewed up our old couch, so I didn’t want to spend a ton on a new one. Stormie informed us of their great pet protection so we were a little more comfortable finding a couch we actually loved instead of just something we could deal with. She was absolutely amazing and patient the entire time. Not only with my husband and my indecisiveness, but my three kids energy. My toddler immediately took to her and she was So patient and kind to him. By the time we left it was like they were best friend. She was extremely informative on Every couch we wanted to look at, had 0 issues with us revisiting multiple couches Multiple times. Truly immaculate service. 10/10 would recommend. Superior to our last couch buying experience (which was rooms to go and was awful).

It was an easy shopping experience. Stormie was very helpful and she really understood our needs!!

Isabelle was very helpful with us buying multiple pieces from Ashley’s. There was a piece that we were not sure about. Then she showed us how to transformed the piece which allowed us to finalize our decision on purchasing the furniture. Isabelle showed so much patience because some decisions are not easily made. However, she made the process simple through her hilarious sense of humor! In all we were satisfied customers.

The customer service we received was top tier. Trevon went above and beyond to help us with the purchase of our sectional.

Stories was very professional, quick and knowledgeable. She was super good at getting the answers and finding everything we needed. I am greatful that she was our sales representative and I am very satisfied with our service.

Amazing experience at Ashley! Stormie and Jay were kind and flexible working with us to get the bedroom set of our dreams!

Isabelle Stokes was a very professional Ashely representative. She made us feel very welcome. Mrs. Stokes showed us a variety of furniture pieces. She went into detail and made sure we received our furniture in the time frame we needed. Mrs. Stokes went above and beyond her job to make sure we were satisfied customers. Ashley furniture called and texted us when our furniture arrived, in route and they did a follow up call after we received our furniture. Great job 👏🏽!!!

My husband and I came in looking for a couch and ended up with so much more. With Jay’s incredible help, we ended up getting a whole bedroom set, a new comfy mattress and a couch set!!! Jay was extremely helpful and friendly. If you need any furniture, def check them out! They have a great sale going on right now :)

We had an amazing experience! Isabelle stokes was fantastic and got us exactly what we wanted at a great deal!

Isabelle was absolutely amazing! She was so kind and sat down with us to make sure we knew everything about our purchase. We highly recommend her!🤗

Hans Minderman has very great customer service he is very knowledgeable

We just bought a couch here, not only did they price match, but they extended their Memorial Day sale to add to the couch and waived the delivery fee to ensure the price was the same as i found online. Great worker, great deal.

Had a great experience looking for a bedroom suite. Good atmosphere friendly customer service. Will be back!

When we first came in, we had an amazing experience. Our most recent experience was absolutely terrible. This has nothing to do with the man that helped us, Mr. Rob. He was a delight. My problem was with the female general manager and one of the male store associates. We were encountered with problems and they were absolutely not helpful. They were rude and very distasteful. Instead of helping Mr. Rob figure out the problem they sat back and didn’t offer any help to us. Ashley’s is a good store and they have good furniture but whoever manages that store needs training in hospitality. I will never come back to Ashley’s after this experience and do not ever wish to come back. Go to the other Ashely’s in Savannah or go to Rooms to Go. We had a much better experience there.

Isabelle S. was fabulous! From start to finish, she made this process extremely simple. It was a very fast process. We came in and she listened to what we were interested in and we settled on a very lovely sectional. She worked with us on what would be best for our family and home layout. I would definitely recommend seeing Isabelle at Ashley Furniture.

Stormie was my sales associate, she was patient and sweet. She listened and got me finished in a timely manner. Thanks hun

The sale person Robert was so easy to talk to and showed a genuine concern to help my husband a I what we were looking for🖐🏽He was very polite, respectful and kind hearted. Ask for him when you shop at the Ashley Furniture Homestores on ABERCORN ST. Savannah, GA.

Went in looking for an adjustable bed frame for my pregnant wife. Upon entering, I was immediately helped by stormie. Told her my desires and specifications and she walked me straight to what I described. A very smart and approachable lady. Not your typical sales associate, tells you how it is and WHY it is. Product knowledge seems to be very strong in all departments. When you come in for your next piece of furniture, ask for STORMIE!!! She’ll definitely get you on the right path to what you need for your home. Customer service: 5 stars Work Ethic: 5 Stars Product knowledge: 5 stars Character: 5 stars Patience: 5 stars

*UPDATE- HAS BEEN RIGHT AT A YEAR & STILL DO NOT HAVE MY FURNITURE & THE DELIVERY DEPARTMENT KEEPS RESCHEDULING MY DELIVERY! HORRIBLE PLACE! ASHLEY FURNITURE SHOULD BE ASHAMED! The absolute worst experience I've ever had buying furniture! Ordered furniture, was told we would have it delivered in 2 weeks, it took 4 months to get it all delivered. Then they delivered messed up furniture. Broken & paint chipping off. Waited to have new set ordered, but then the new set came broken too. Drawers broken, paint scratched & chipped, handles broken off, etc. So now having to wait AGAIN to have new set delivered. 6 months after ordering & still dont have the nice furniture I thought I paid for! Over $13k worth of furniture! DO NOT ORDER FROM HERE!

Blake was absolutely amazing. He helped my mom and I out with setting up a bedframe. He broke down everything and explained everything well.

Beautiful furniture and quality customer service from the store manager Jay!! He was super nice and very accommodating. Went out of his way to make sure we were happy! This is a must see, must do store. You won't regret it.

We had been shopping around for ages to find just the perfect sofa and with the help of Isabelle Stokes at Ashley Store in Savannah we were able to do just that!! Isabelle was not push, but listened and was very informative when we need it! She was a delight !! We ended up buying not only our sofas but a dining room table as well. I feel confident she is just a text message away should any problems arrive or any questions I have ! I highly recommend Isabelle if you are searching for furniture and feel you will have a great shopping experience!!

Hans and Blake were a dynamic duo at Ashley Furniture on Abercorn in Savannah. Hans handled business on the phone and answered all of my questions and addressed any concerns that I had. Blake greeted us upon our arrival at the store. He took us around the store to show us every piece that I wanted to see and he even found items that I liked just as much. I will definitely come back to this location again.

Isabelle is an amazing sales rep. She has helped me with my purchases numerous times and I highly recommend her. If you're going to Ashley Furniture on Abercorn St. in Savannah, GA, she will not disappoint!

Cannot thank Jayden enough! He was friendly, knowledgeable, and he price matched the couches we wanted! Very quick delivery and the couches were in perfect condition. We will definitely be back!

This was my first purchase from this store. Great customer service! Sales Associate Hans was very helpful and knowledgeable. I will definitely be going back!

Isabelle gave us a great shopping experience, she was too kind and smiling with us, explained everything in detail about our purchase, and left us her information to track our order with her. I highly recommend her, so if you come to this store, look for her, she will make everything easier and faster for you.

My husband and I had been couch shopping for 2 weeks till we finally bit the bullet and drove to Savannah to check out all the stores there. Ashley was the only store with multiple options, great quality, and kind customer service. The sales manager came over to introduce himself and make sure everything was going well for us, and our design consultant, Stormie, was extremely helpful. I had purchased a couch that turned out to be too big for the space and within six minutes she texted me back and said she’d get everything worked out first thing in the morning! 10/10 would recommend her to anyone in need of furnishing their space.

Stormie was so helpful and very nice and professional such a sweet person. Ask for Stormie !☺️

Isabelle Stokes was very professional, extremely helpful and was very knowledgeable! I would recommend her to anyone!!!😊

The manager Isabelle was very helpful. Although she was helping other customers she welcomed me and took me to the item I was looking for. Other employees spoke to me but didn’t offer to assist me. When she was able to break away from the other customers she helped place my order and get me set up with financing. The lovely lady at the checkout counter was just as nice as Isabelle.

Isabelle is an Amazing worker! She is the best sales person ever

Amazing help from Isabelle. Don’t choose anyone else.

Stormie is very nice and was very patient with us. She is very knowledgeable about her job and has excellent customer service thank you!

Stormie was amazing! We had some many questions and needed a specific type of couch/loveseat to fit in our narrow room. She was so patient and went the extra mile to make sure we got a good deal. It was a wonderful experience! We can’t wait for our new furniture!

Jay provided exceptional customer service! I really felt like he cared about us making the right purchase. We will definitely be shopping with him again!

Jay the sale associate was the best. Very attentive and knowledgeable. Would recommend.

Isabelle at the Savannah store is truly amazing. I appreciate her and her coworker that helped me get the bed I was dreaming to get. I would highly recommend my family and friends to shop at Ashley Furniture store. Thank you so much Isabelle and her great team.

Super quick and easy. Zero pressure showed me all the price options! Blake was great!

We've had an amazing experience purchasing our breakfast and dining tables there; our salesperson was Blake M. and thankfully he's very customer oriented, professional and also give honest and valuable opinions when asking him his personal thoughts, couldn't be happier working with him.

Really appreciated Hans help with purchasing our couch. Very knowledgeable and patient!

Stormie was a wonderful sales associate! Very knowledgeable, friendly, and polite. Definitely recommend her!

Hans was very helpful. Appreciate his honesty

Our sales Rep Jay assured us we wouod have our couch by the 11th. We purchased on the 17th. It was a long wait but we decided to go through with the purchase. Turns out it now won't be arriving until closer to the 30th. We have already disposed of our previous couch and now we are without. Our sales rep Jay quickly brushed me off on the phone and I've heard nothing since. I absolutely will never shop here again.

(Translated by Google) It was great 💅✨ (Original) It was greattt 💅✨

AMAZING SERVICE FROM ISABELLE, got straight to it and was straight up with monthly’s and very communicative.

Stormie was great! She helped us through the process of getting our new couch. She was very kind, funny, and super helpful! Would come back and ask for her every time!

(Translated by Google) incredible !!! (Original) increíble !!!

Isabelle Stokes was friendly, professional and not pushy which was refreshing! She answered my questions knowledgeably & provided her cell number for me when I had questions during the process & she responded quickly. The chair arrived today and we are very pleased so far.

Blake was very helpful in helping us find a new bed frame! I found the perfect one!

Phenomenal Service ask For Isabelle she will definitely Check you out!!!!!!!!

Great experience, Hans was our salesman and was so patient and was able and willing to show us what we were looking for, lots of options, came away with a great set and even better price, now once I can get my hubby to agree to a new bedroom set, we will be back and ask for Hans!! Thank you

If you are looking to buy some furniture in Savannah, GA I highly recommend you go see Isabelle Stokes at Ashley furniture store on Abercorn across from the mall. Isabelle was professional, courteous, and extremely helpful. Do yourself a favor, and ask for Isabelle when you walk into the store

We had Mr. Blake with us today and he was really helpful and understanding.

Isabelle and Jamal were excellent when my grandmother was shopping for new mattress.

Stormie helped satisfy my needs and helped secure a recliner after my surgery. Just got surgery done on my right labrum, and found a recliner that’ll hopefully have me sleep like a baby. She was very professional and knowledgeable about everything she was explaining. She is a very valuable asset to this company and I hope to do further business with Stormie in the future.

Stormie was great, she seems like a cool person and she helped us with everything we needed help with :)

Blake was an incredible help and really hooked us up with new furniture for our home. I would recommend this Ashley Furniture to anyone! We weren’t completely sure if we would get a good deal on furniture or not but we were happy with how much money we spent.

Hans was very friendly and made the purchase extremely easy and quick!

We had a wonderful experience at Ashley. We met with Isabelle Stokes and cannot recommend her enough. She was very attentive and helpful with our purchase.

Stormie was super helpful and let me spend as much time as needed making my decision on my furniture! Definitely recommend her!

Upon entering, Ms. Isabelle greeted me warmly and inquired about my needs. Throughout my visit, she provided attentive assistance, displaying remarkable patience, kindness, and exceptional helpfulness.

Blake and Isabelle were very respectful, patient, and courteous while we shopped for our furniture. They were not pushy or overbearing. They answered our questions when we asked and then gave us the time we needed to decide what we wanted. Blake returned our call promptly when we had questions about our purchase. Delivery was smooth and uneventful...just the way we like it to be.

Stormie helped us find our sofa for our first home and the service was even better than we expected it to be!! Definitely would come back for more furniture and seek Stormie’s help!!

Stormie was excellent! Great customer service!!!!!

Isabelle was so very helpful ! I never felt rushed / pressured to make a purchase . She offered suggestions, which I appreciated. Overall , a very good shopping experience!

Blake was very helpful .

My wife wanted a new sofa & loveseat and we loved our sectional we got at Ashley’s in 2021. So we went back!! Blake was awesome and helped us with everything and gave us great deals. Super happy with the new furniture we got!

I came in to Ashleys Furniture to look for a new couch and was met with a very pleasant young lady, Stormie. She did not pressure us but offered her assistance. I left and came back a short time later but Stormie had already left. Jayden was very enthusiastic and friendly with helping me order everything I needed. I would highly recommend Ashleys Furniture

Blake was a dream. Such a great experience and I am so happy with my decision. Ashley furniture last forever. Thanks Blake.

Hans

Blake and Stormy were excellent with helping us with our furniture needs.

Great costomer service👍

Stormie at Ashley furniture was very helpful today helping me select a mattress. Thanks Stormie!

We purchased a couch today from Ashley’s with the help of Isabelle! She was very sweet , and professional and made the process of buying a couch even easier !

As soon as we walked in the store everyone greeted us! Blake one of the store reps helped us pick the perfect couch we were looking for our home! We'll definitely be coming back in the future!

Super helpful, sweet and joy to work with!! Super excited about our new couch. Thanks Stormie!

(Translated by Google) I went to buy a sofa, and Hans was really helpful and took care of me in many ways! I couldn't decide what to buy, but you helped me choose comfortably :) Thanks to you, I was able to buy a pretty sofa, so it was a 5-star experience! (Original) 소파사러 갔었는데 Hans분께서 옆에서 정말 잘 도와주시고 여러가지로 잘 챙겨 주셨어요! 뭘 살지 못고르고 있었는데 편하게 고를 수 있게 잘 도와주셨습니다 :) 덕분에 예쁜 소파 살 수 있어서 별 5개 experience였습니다 !

Isabella stoker was great. Listen to what we were looking for didn't try to sell us something that wouldn't work for us either met our needs with a great new table thank you again

Blake Moody was very knowledgeable and helpful!

Could not even stay in the store to look around due to obnoxious perfume scent being piped in. Was in the store for less than 3minutes and walked out with a migraine. People sensitive to scents- beware.

Hans is the best! I didn’t walk in expecting to make a purchase, only looking at new bed frames, but he was so knowledgeable and helpful that I ended up purchasing a bed frame from the catalog after he showed me the fabric swatch and ran me through the details. He also providing very helpful interior design input when I struggled to choose between two, running me through the pros and cons of each. He made something as daunting as purchasing new furniture quick and easy.

(Translated by Google) Excellent service, Mr. Hans was very friendly and showed us various mattresses and beds always based on our budget. (Original) Excelente servicio, el señor Hans fue muy amable y nos enseñó varios colchones y camas siempre basado en nuestro presupuesto.

Ashley's Furniture in Savannah isn't your grandma's dusty antique shop (bless her heart). It's more like a choose-your-own-adventure novel for your living room, with enough twists and turns (read: endless rows of furniture) to leave you both exhilarated and slightly disoriented. But fear not, intrepid explorer! Unlike getting lost in a corn maze with your hangry toddler, wandering Ashley's is a delightful experience. Forget the beige purgatory of its competitor down the street (no names, but let's just say their selection evokes hospital waiting rooms more than cozy homes). Ashley's bursts with color and personality. Picture jewel-toned armchairs that'd make a peacock jealous, rustic tables whispering secrets of Lowcountry sunsets, and modern accents that wouldn't be out of place in a swanky Savannah cocktail bar. It's like a kaleidoscope of home décor exploded in the best way possible. And the staff? They're the friendly faces guiding you through this wonderland, not pushy salespeople trying to shove overstuffed ottomans down your throat. They're like Obi-Wan Kenobis of furniture, offering sage advice and witty repartee. One even likened a particularly fluffy sectional to a "cloud you could sink into," a sales pitch that had me saying "sold!" faster than you can say "marshmallow fluff." Now, let's talk price. Ashley's might not be the bargain bin of the furniture world, but they have good deals and let's be honest, would you rather have a hand-me-down from your great-aunt Mildred or a piece that reflects your unique style? Because let's face it, your home deserves better than beige (and probably better than great-aunt Mildred's questionable taste). So, if you're looking for furniture that's as comfy as a hammock under a live oak and as unique as a Savannah ghost story, Ashley's is your haven. Just remember, pack your sense of adventure (and maybe a snack, those furniture mazes can be long) and prepare to be wowed. After all, who knows, you might just find the perfect sofa to become the star of your very own home movie (minus the Scarlett O'Hara drama, of course).

I would like to say thank you to Stormie for helping my girlfriend and I find a living room set in our budget. She was patience and helpful finding an option for the BOTH is us. We had a pleasant shopping experience and come out with happy faces and a happy wallet

Very nice people to help.

Great experience with Blake Moody completing our sale of two bedroom sets for our kids

We were looking for a sofa and Blake was an awesome help! He was so patient and showed exactly what we asked for.

Blake was extremely helpful and had good suggestions without being "pushy" at all. Really made us comfortable and pleased with our purchases. Would buy from Blake again

The store manager Jay was super responsive and friendly; he was able to work with me via phone and finally in person. It was a no brainet, the ladies at the check out counter were also hilarious. (Purchased sectional under last name Preciado)

Our dining room order was delayed for a long time. Getting someone on the phone at the office to resolve the issue was difficult If not impossible I would not recommend.

Michelle West, The Queen, ya you got it, shes royalty. She's patient, kind and down to earth... she the greatest at all time.

To Michelle ”Queen” West I wanted to express my sincere appreciation for your outstanding assistance during my recent purchase. Your extensive knowledge, patience, and professionalism made the entire experience truly enjoyable. Thank you for going above and beyond to ensure I found the perfect product. I look forward to future transactions with such a remarkable salesperson.

We have been in the market for a new sectional, we came here to just look but ended up with our dream couch for such an amazing price. Michelle—“Queen” was an amazing sales representative! Her customer service was top notch, love this location!! So many good options for new home needs♥️

Very knowledgeable and professional

Blake was very knowledgeable about Ashley’s products and patient with us as we shopped for a new condo. We can’t wait to get the furniture.

Great service! Hans took care of us and made the process very easy thank you!

Queen was super rad. Ask for her. Fantastic customer service.

Stormie was so great and really listened to what I said I needed in a new sectional because of my fibro and back disorders. We sat on a lot then we made our way around and I spotted one just as she said that one was really soft. It was like sitting on a cloud and I was so happy. Sam (Mgr) whispered something to Stormie and she looked at me and said he just offered a large discount if I bought that day. It was an offer too good to walk away from so I bought it that day!! They were both spectacular to work with and will go back to them next time I need something. This was the Savannah, GA store and being a long time customer there I must say the new store, new managers and new salespersons are extremely improved. Go buy from Stormie, today!!!

Thank you Jayden for getting me a hugh discount on a bed and frame. Much appreciated.

Store manager Jay and Sales Associate CPT Jack were extremely kind and helpful. They allowed us space to shop and make decisions for ourselves. When we were ready to make our purchase, they made the process seamless!

Blake was excellent and very knowledgeable in helping us find our perfect bedroom furniture set!! Great experience

Jayden was so kind, patient and helpful!!

Ms Michelle was perfect! She helped us with every need we had!

Stormie at the Savannah Ashley store was excellent. Totally professional

Stormie helped get a beautiful couch and really helped us on the information and has excellent customer service. She was really nice and an amazing worker.

Stormie was awesome and we see to it please she gets a raise please she has excellent people skills and so sweet

Jayden was amazing! Extremely helpful and knowledgeable. Made our furniture buying process a breeze!

Isabella was our sales rep and she did a fantastic job in assisting us in the purchase of our couch and recliner

Kat was very helpful

Blake was amazing! Wherever you need furniture go see Blake he is very detail oriented and has a ton of knowledge.

Jayden was very helpful. We were a priority from the beginning. We did by a new couch and love it!!

quick, friendly, and great service ! very attentive and knowledgeable.

Great experience, Blake went above and beyond to make sure we left satisfied we will definitely be back.

Great experience with Blake! He was very attentive and not overly pushy. I love a peaceful shopping experience and Blake made that happen.

Isabelle Stokes provided exceptional assistance during my recent visited . Her in-depth knowledge of the products helped me make informed decisions, and her friendly demeanor made the entire experience enjoyable. Isabelle's dedication to ensuring customer satisfaction is truly commendable. I appreciate her expertise and outstanding service.

Mrs. Stokes did a great job of helping me and my family 10/10 would recommend

Had a great experience with Blake. He was knowledgeable of the selection I made and showed me other options in the same color/style for comparison. Top tier professionalism and customer service.

I have had consistent great customer service at Ashley’s furniture. Today was no exception. I was greeted by Jayden who was very knowledgeable about lift chairs. He also sent me a link for me to share the info with my family.

Blake was nothing short of amazing! Very knowledgeable, patient, and friendly!

Another great experience at Ashley! Blake answered all my questions and made my sale work for me! Can’t wait for my new bed and mattress! Thank you!

My wife and I was very happy with the selection and Isabella was simply amazing, she made the shopping experience stress free.

Blake was very kind and helpful during our visit to Ashley Furniture in Savannah!

I was on a hunt for a new bed. Went to rooms to go first and didn’t find anything I liked. Customer service felt more like they were trying to make a sale than making me feel secure and comfortable with finding new furniture to my home. Went into Ashley’s… was met at the door by Hans with a smile and urgency to help me find a new bed. He took me around the entire store, provided me details on sale items. During the sale process he explained the process of warehouse pick up and the estimated time I would expect my item. He gave me his business card and said I could call or text him for updates. So helpful!! So appreciative of him. Nice guy!! Give him a raise!! I love my bed so much. So cute!! Great quality!!

Isabelle Stokes was a an awesome salesperson!!!. She is very knowledgeable and friendly. We purchased far more than expected. But very satisfied

I went to Ashley yesterday in search of a new mattress, and the experience was unexpectedly delightful. Everyone at the store was friendly and helpful, but I especially have to give credit to Isabelle Stokes for helping me to pick the perfect mattress. Her product knowledge was extensive, she made the process easy and enjoyable, and I never felt pressured. It felt more like going shopping with a friend than dealing with a salesperson. Kudos to Isabelle and the entire crew at Ashley. I'll definitely be back.

Isabelle in the Savannah, Ashley Furniture store is a pleasure to work with. She doesn’t apply pressure, is patient and simply helps you find what you need in your price range.

This was the best furniture shopping experience my wife and I have ever encountered. Blake Moody and Sam the sales manager were both very polite, professional, and extremely helpful. Blake took the time to sit down and explore all financial options with us as well as show us several items of furniture that fit what we were looking for. Blake was very patient and knowledgeable, be sure to ask for him at the door (Blake Moody). He will make your shopping experience an enjoyable one. Thank you Blake and Sam we will definitely be back again.

As soon as I walked in I was meant with friendly faces. Blake Moody was extremely knowledgeable about the products and his demeanor wasn't overwhelming but very informative. I will definitely be coming back.

I am in love with your salesmen Mr. Blake Moody he is awesome. He is very nice, thanks again. Awesome crew Abercorn Savannah Georgia

Blake was awesome in very helpful in me obtaining a bed set that I wanted

Had and absolutely amazing experience today buying new living room furniture from Isabelle Stokes. Never once did we fill pressured or harassed to buy anything. We were told all the sales going on and given all the discount option. Isabelle was very sweet and friendly. She showed us several options and helped us pick out exactly what we needed for our home.

Blake was very helpful and easy to work with.

Excellent servive and highly knowledgeable about products. Blake was absolutely amazing!

Blake was super helpful with our needs and took his time to talk us through different options to fit our space’s needs. We will definitely be back in the future!

The sales associate Jack greeted us at the door and showed us around to the furniture I requested to see. He was very knowledgeable on the various brands, styles and sales. Thank You Jack Sparrow.

Had a phenomenal time today. The associate Blake Moody was exceptional at what he does. He helped me find the mattress best suited for me and told me all the ins and outs about what it is that helps you have good sleep. Before I walked in I thought of sleep as just opening and closing my eyes. Now walking out I am more enlightened to what sleeping is because of Blake. Thanks Blake Moody!!!!!! I will definitely continue working with him in the future.

Thank you Blake for the great customer service!

Very friendly and helpful staff! Blake understood what I was looking for and ensured I left with what I wanted with a great deal

Blake is the best.

Blake was very nice and helpful

Mr. Hans helped my fiancé and I find our dream furniture for our first house. We took so much of his time and he stayed patient and kind. He also gave us a big deal that we will forever be thankful for! Thank you Hans and Ashley’s furniture ❤️

Great service, staff member was very friendly and competent in duties.

Bought our couch here today! Process was extremely fast and easy, and they even added our protection plan for free! Blake was very nice and quickly came to help us find the perfect couch, and with their Black Friday deals, we even saved $1,000! Highly recommend coming here to look for furniture :) very happy with the experience

Jack sparrow (yes his real name!) went above and beyond helping us find everything we needed and more!!!

We were in to buy a mattress for our daughter and a new couch/loveseat. Our sales person, Blake, was phenomenal! He answered all our questions and gave us time/space to talk about the options. He explained the delivery , finance and cash options. He was knowledgeable about all the products! Thanks Blake!

Johnathan was awesome

Jake Sparrow was a great help.

Ask for Blake! He was so incredibly supportive and accommodating to my family’s needs. Patient, understanding and made us feel like family not just another customer. Even when we had to change our order multiple times.

Everyone so friendly and the helped us to find our bedroom. The delivery was more than we expected but they showed up as suppose to .

Han’s was extremely friendly and helpful in assisting our furniture buying experience.

My wife and I had a great experience at this store. The sales associate Blake greeted us at the door and helped make our purchase stress free. We will buy here again.

We had such a pleasant experience. Blake was beyond accommodating and went above and beyond. We will definitely come back to make a purchase because we love the customer service. Blake rocks!

Go see Jayden! He goes over and beyond to help you with your needs. No pushy sales tactics, you won't be disappointed.

Blake was very helpful and made it easy!

Great service and great selection They had just what I wanted. Seemless!

Blake was super helpful and found us the bedroom set we were looking for!

Stormie was amazingly helpful. There was none of the typical pushy salesperson chat that no one likes. She asked all the right questions that helped me quickly find the furniture set I wanted, and had the logistics set up in no time. If you go to Ashley Furniture in Savannah, I strongly recommend anyone who is seeks no-nonsense furniture shopping, to work with her.

I was well please.

I was looking for a love seat to put in the townhouse I just purchased. Blake was wonderful in helping me to select the right piece for the space I needed.

Mr.Blake Great service, very courtesy and very professional

Awesome experience at Ashley Furniture store, our Sales Representative Blake provided us exceptional Service. No Stress today thanks to my new sales representative.

Blake Moody was knowledgeable & listened and responded to our needs. He helped us find the perfect Loveseat. I can’t say enough about how helpful he was. Patient & answered all our questions! Thank you Blake for your personal professional assistance.

Blake was super great!

Very easy to work with. Great customer service. Very fair pricing. Very upfront about any question we had.

I ordered a dresser during memorial day sale on september 5th. They said it should be shipped to me in 2-3 weeks. I never heard from them again and my dresser never arrived. Went into the store 2 more times in person to politely inquire about my order, each time the people working there just told me it hasnt arrived to their store for some reason and to wait for longer. They couldnt give me a tracking number because it wasnt evem shipped. No explaination on what the problem was. Finally I went in on October 16 to ask for a refund. The guy apologized and said he will process my refund and to expect a call from their coporate office to comfirm. It is now October 19 and I never got the call or recieved the refund. Absolutely terrible customer service from Ashley so Im opening a charge dispute through my bank. Will never consider wasting money & time with Ashley ever again.

Jonathan helped us furnish our new home and was able to help with price. Highly recommend!

We just move from Connecticut and were looking to start to furniture our new apartment ,Blake was very friendly and very helpful gave us a good deal on our furniture . When above and beyond yo make sure we understood the deals and the prices . I would definitely go back to Ashley's furniture in Savannah , just for Blake. Marlaine

We had a fantastic experience with Blake at the Ashley Store in Savannah. We are in the real estate business, and we frequently purchase furniture for our investment properties, and our vacation rental homes. We have dealt with a lot of furniture stores and sales people over the years, Blake stands out as one of the best!!! He was friendly, professional and just overall a genuine and helpful person. He's now our go to sales associate. For outstanding service don't hesitate to ask for Blake.

Clean store, helpful staff (Jonathon) and quality products.

Our experience with Blake was awesome! He was very informative. Helped us decide on which sectional would be best. Definitely will be back.

Hans was very helpful, accommodating, and knowledgeable. He took the information I gave him for what I was looking for, and was able to show me the perfect Dresser that fit my budget. Overall enjoyable experience.

Jonathan was very helpful and knowledgeable. You can tell he cares about his job and is genuine with you as well. You don't see that often these days.

I'm back to say this....I WILL NEVER EVER EVER BUY FROM ASHLEY'S AGAIN!!! THE MOST INCOMPETENT PEOPLE I HAVE EVER DEALT WITH. First they brought us the wrong bed. Then we did an exchange, second time they came without parts of the new bed. So I've had the wrong bed and a partial bed sitting in my bedroom for over a month!!!! They were supposed to deliver our bed today and guess what....they can't now it'll be Thursday. Do yourself a favor and spare yourself a headache. Jonathan made a good sale, but everything after has been a damn nightmare.

Went shopping just to look, but working with rep Blake, he was non pressure but answered all of our questions..and Gave us a great deal on new furniture . Great experience go see Blake

Not pushy, worked with us on price.

Awesome experience! Blake helped us find exactly what we were looking for!

The staff at Ashley Furniture is awesome. All the ladies at the counter, Ashten, Jonathan, and J. They get you straight and treat you right.

Great at what you do! Highly recommend, God bless.

We worked with Hans and he was amazing! Helped us find exactly what we were looking for and made it happen quickly. Highly recommend asking for him when you go.

Blake was phenomenal! He helped us find the perfect pieces to our new apartment and was extremely kind. Thanks Blake!

Great experience, quick and easy selection with great customer service.

Sales person was so helpful and very honest.

Blake was very patient, kind, helpful and knowledgeable.

Highly recommend! Ashley’s always makes sure my family leaves happy about our purches. Blake our sales rep was amazing! Definitely will be back in the near future!

Blake was amazing. He went above and beyond for us.

Jonathan was super nice and knowledgeable. He’s not your typical salesman. He was honest and overall extremely helpful getting what I wanted at the price that I wanted. I will be recommending all of my military friends to him in the future.

We found lots of great furniture and decor at Ashley’s. Ask for Daniel Allen, he was so helpful and funny, too. Had a great time in the store.

Great experience !! Sam was very professional, helpful, and knowledgeable. I would recommend anyone looking to purchase new furniture to stop by and ask for sam.

Love my new bed

My mom and I worked with Jayden from start to finish. He was very attentive with my mom and showed her everything she wanted. He made the process super easy and his personality is wonderful.

Loved the showroom! Hans was a great sales rep. He provided great recommendations.

My husband and I visited this store in search of a new mattress. Jonathan Losee was the best! He was patient while we tried out all the different mattresses. He explained all the options and was knowledgeable about all the products. He was very friendly and never pushy!

We we’re greeted at the front entrance and guided through the store. Hans was very helpful throughout the entire process and we found the perfect pieces for our bedroom.

Blake greeted us at the door, and gave us a warm welcome to the store. He was amazing and gave us excellent customer service. He was very helpful and understanding and gave us great advice. I definitely enjoyed shopping in the store and we got some amazing labor day deals I'm glad I came to Ashley furniture for my new furniture. Ask for Blake he gave outstanding customer service.

The sales person was very knowledgeable and if he didn’t know something he took the time to find out. He was very pleasant and kind.

Blake was extremely helpful in our purchase of a new sectional. Ask for him!

Jayden Kozlowski was awesome! So helpful and not too pushy. He let me wander and ask questions. Exactly the experience I was looking for!!! I highly recommend shopping with him!!!

Surprisingly large store room had the item I saw online. The team was willing to match online prices and sales. Jack was very patient as I hemmed & hawed and changed my sofa configuration a few times. He was helpful, professional and friendly. I never felt like he was hovering or pressuring. It was easy and relaxed furniture shopping. The day I was ready to purchase I was helped by Blake, who continued the same relaxed, friendly but professional service.

Wasnt really planning on buying anything that day since i was mostly checking to see prices. However Jayden was super helpful and found me a sofa that was perfect for my apartment and still in my price range since im a college student and needed something more affordable. Highly recommend going when their are holiday sales as well.

Blake snagged us up when we arrived and was a tremendous help with our purchase. He was very patient with my indecisiveness, and helped us narrow down options fairly quickly. He was very knowledgeable about inventory both in the store and online, and explained every part of the purchase process in great detail. Looking forward to a revisit for any other purchases in the future!

Hans was a great guide and helped us pick our first couch. We found the exact color and style we were looking for

Blake was amazing, he didn’t pressure me into buying something i didn’t like but also found ways to help me find what i liked.

Blake was amazing! He allowed us to shop by ourselves but was around to help with any questions. Definitely recommend shopping with him!

I came rushing into the store just to look and Blake greeted me he’s so pleasant I didn’t feel as if he was selling me anything he was actually helping me look for a great deal he went threw everything to help me find exactly what I wanted and I Thank him so much he’s a 10 in my book…

Great service experience! Customer service at its best! See Jonathan for help

Blake was our sales man and he was very informative and super friendly. Very happy with my experience.

My husband and I came in over the weekend to test out mattresses. Blake was our sales associate and he was extremely knowledgeable and patient with us. I’m very indecisive and he gave us the time and space to think about our options and make the best decision - no pressure! He also was extremely helpful when it came to financing and explaining the process clearly. Definitely a 5 star ⭐️ experience with Blake!

Mr. Hans was extremely helpful and polite. We came in and he immediately welcomed us and came to our assistance. He made the purchase process easy to understand and fast. Definitely recommend visiting this Ashley location as their showroom has many options to choose from and a knowledgeable staff!

Jonathan greeted us warmly at the entrance and offered his assistance. He was very helpful and informative, answering questions and pointing out features on all items we were looking at. He made the process of purchasing go smooth and efficient.

Hans was amazing. He was very thorough and patient when we changed our mind on the living room furniture we wanted. Walking in the door to salesman acting like used car vultures was off putting, but Hans made us feel right at home once we started the process

My salesman Jack Sparrow did a great job. He was efficient and informative. The quality of the furniture is unmatched

Trevon is an awesome sales manager.

My wife and I went shopping Saturday for a new bedroom set for my daughter because she’s “not a little girl anymore”. We went to several stores, but in the end found what we wanted at Ashley with the help of Isabelle S. She took us straight to the set we ended up getting. Thanks for all the help.

Blake was very patient and helpful.

Hans was extremely helpful with helping me find my new mattress! Would shop with him again

Hans was great and extremely helpful!! Go see him for your furniture and decor needs!

Blake was amazing! Helped me find the perfect set to redo my bedroom and stayed perfect through me almost changing my mind three times. Be sure to ask for him if you go to the Savannah location. Thanks for all the help Blake!

I had an amazing experience! Ended up purchasing my dream bed frame. Blake was such an amazing help through the whole process and had exceptional knowledge and made the whole process overall smooth and enjoyable. Definitely make sure you ask for him!

Jonathan was super knowledgeable and very easy to work with when shopping for our new sectional! It’s never easy spending a couple of thousand dollars however he made a pleasant and fun experience. We’re super happy and comfortable now!

My experience today at this location was nothing short of amazing. Being greeted by Isabell S. upon entrance was like a breath of fresh air. Told her we were just browsing and after a few minutes she checked on our progress. She had all the advice you could've asked for. Down to color coordination. Her people skills are top tier and she knows exactly what she's talking about! Give her a raise and a week worth of PTO! Highly satisfied

Still playing the Jack the price up sales game. I thought after 4-5 years they would practice a little more honesty. Prices are jacked up for sales and during these sales they offer “huge discounts.” Do not buy here. Take my challenge and pay attention to prices during regular days. Make a note or even take a picture of the furniture skew and price. Then go back during a holiday sale and look for the same piece or set and you’ll see exactly what I am talking about. Disgusting and I hate it because they have really nice stuff. Just hate the dishonesty.

Blake M. was great at listening to what we were looking for in a sofa!!. Great customer service

Trevon was awesome to work with, everything is coming earlier than expected, he made some last minute changes for us and the customer service was awesome!

Hans was real helpful and kind！Great service.

Jayden was great !

Great customer service with great products!

Hans took really good care of us, helping us to find the perfect couch. We appreciate everything he did to make the process so smooth.

Blake was super helpful and knowledgeable when it came to finding a mattress. He knew exactly how to help us. Recommend him 10/10

OMG ! Where do I start ? Blake was simply amazing, from the moment we walked in . His friendly greeting , in depth knowledge of the store and the products . Listened to what I was looking for and how I wanted it designed or set up . Gave me financing options , hoped on the phone and made some phone calls so we can get it delivered sooner. Will definitely be back for all of my furniture needs !

Customer service is really good. The sales people are extremely respectful.

We arrived and were immediately greeted by Johnathan Losee. He was very friendly and worked with us for over an hour while we picked out living room and dining room furniture. We changed our minds a few times and he just went along with us like it was no big deal. I am generally not impressed by salesmen at all but will recommend Johnathan without fail. Great job and have a great day!

I love this place ask for Trevor the sales manager. Beautiful furniture

Stormie was absolutely amazing with the entire process. From the moment we walked in until the purchase we made. Stormie was very helpful and informative

Loved working with Stormie. Super sweet and helped us lock in a good deal on some recliners. Would definitely come in and ask for her!

Came in to purchase two bed sets and Blake was wonderful throughout the entire process. Highly recommend.

Great service, and very friendly! Picked out a beautiful couch and the process was simple and clear. Jonathan was super helpful and pleasant. Came back two days later and Blake helped us pick out a lovely dining room set! Everyone is very helpful and friendly, I'm sure we'll be back for more!

Michelle has surpassed all standards in assisting me with my furniture purchase from Ashley furniture ! I would highly recommend her to anyone shopping for furniture ! Thank you Michelle!!!!!

Great service at store by Jack Sparrow. Thank you.

Stormie is a phenomenal sales associate! She walked us through the process and made our buying experience with Ashley Furniture fun and easy. We’ll definitely be back.

Blake has been a gem. Extremely helpful and tries to satisfy my needs in choosing a bed.

Blake was great to work with! We were in and out of the store quickly and found everything we needed. Definitely will be going back

Sales person Jack was great to work with

Great experience with Jayden, will definitely go back for any future furniture purchases.

My salesperson and experience was awesome!! Blake Moody was the absolute best! He knew exactly what I was looking for and got me in and out quickly!! He is definitely the one you are looking for with all your furniture needs!!

I enjoyed my experience with Ashley. Our sales associate Stormie Funk was awesome. She even came in early to assist us with our purchasing (we came in the second day to purchase). The only reason why I am not giving a 5 star experience is because there were some issues with the furniture (not resolved just yet so I am anxious to see how customer care is going to handle the issues). I am also slightly irritated with a gentleman named William at the store. That same day we came back to relook at the furniture and Stormie had left for the day and it almost felt like William who nicely greeted us at the door was trying to steal her commission. He also said this promotion ($150 off or whatever it was) was going to end tonight. Well the next day we came back to purchase, and I asked Stormie about it and she said no it did not expire. So I didn't appreciate being lied to by him. Anyway, overall great stuff, it only took a week to deliver and not 3-4 weeks like were quoted. Delivery guys were nice and respectful. A few hiccups with the furniture but I'm hoping customer care will do right by us.

I am from out of town and having purchased a new home in Pooler, I was looking for a bedroom suit. The day I stopped into Ashley's, recognizing the name, I was warmly greeted by Salesperson Mr. Jack Sparrow. He did the stats and I informed him that I would think about it. A week later, I approached the store and requested Mr. Sparrow who readily recognized me with the same courtesy as before and we completed the purchase. Prior to purchase, he allowed me the freedom to look at other choices of which and explained each in detail. Mr. Sparrow exhibited patience in my decision making leaving me with the feeling he had given me the best price possible. Thank you Mr. Sparrow for a job well done.

Love this store. Huge selection and a beautiful showroom. "My salesperson, Trevor was awesome! Very knowledgeable! He took care of me all the way thru the delivery process which went very smoothly! Ashley's has earned my business for the long run!"

Brett helped with all of our needs!

(Jayden Kozlowki) Very satisfied with the help, he was very attentive👍👍👍

Blake was amazing, I think my baby us really going to enjoy his mattress

They were very helpful and had great customer service.

Great serious and great people

Store was great to work with, especially Jayden! I knew the piece I wanted but had a few logistical questions he helped me with. Buying process was quick and easy!

Blake helped me and he was super nice, helpful, attentive.

Jayden was GREAT.. his energy and great execution of customer service was the reason I didn’t turn around and leave. He was the only person to approach my family & I. I would definitely come back too give my business to him when the time is near. Thanks again my friend, we’re humbly appreciative!

Trevon Watson gave us the best customer service experience. Anyone looking for quality furniture, low prices, and the best experience visit Trevon @ Ashley Furniture!

We worked with Blake to obtain several furniture items. He didn‘t bother us as we were trying to decide on several items. He was very helpful once we decided on items and thoroughly explained the pricing an warranty options. Very pleasant as well. If/when we need more items we wouldn’t hesitate on giving him a call!

Jonathan was a smooth salesman! We had so much fun browsing furniture and talking with him about our lives, thank you for making this an easy process!

We’re going to several different stores, and we walked into Ashley Jack sparrow as soon as he walked in and met with a smiling face and desire to listen to what I needs water. We knew what we were looking for at times, and Jack was able to show us several different dining room suits. he also asked that each one of those would fit into our lifestyle and what we expected as far as shipping and financial. He went over the whole financial and delivery process all with a smile and a willingness to please. He is the biggest reason we have purchased a dining room set, recliner for our son-in-law, who had a stroke, and again yesterday a double recliner loveseat , Thank you for Ashley hiring nit just an awesome salesman but a caring human being! Thank you to the store managers and everybody else there who assists him, especially Michele. Ask for Jack, he’s smiling and willing to be there for your needs during the shopping in the showroom as well as after the delivery!

Jonathan Losee was our sales rep. He was very attentive, and had a great sense of humor. And he lead us in the direction of some great deals!!!

Blake was great to work with! He listened to our needs and worked with us on pricing. We will definitely be back for future furniture purchases. Highly recommend Blake!

Our experience with Jayden Kozlowski at Ashley Furniture so was nothing less than STELLAR! Jayden immediately greeted us with the utmost respect, support and customer care. He assisted us by allowing us to gather our thoughts , applying absolutely no pressure. Jayden is an example of EXCELLENT SALESMANSHIP... In our opinion Jayden Kozlowski is an asset to Ashley Furniture Store and is a definite KEEPER. We will surely recommend this store because of the service we received from Mr. Jayden Kozlowski. Sincerely, Harold and CJ Alston

My husband and I had a wonderful experience at this store. They have a great variety in inventory. Blake was our salesman and was absolutely AMAZING! He was very knowledgeable and answered all of our questions thoroughly. He gave us space to try out everything so we could make the best decision on our selection. If you go here, definitely ask for Blake!

Blake Moody was amazing and so helpful with the purchase of my bedroom furniture! He told me all my options and very satisfied with his help!

Jack/Will was awesome, super helpful and informative.

Jaden went above and beyond to help me out a pinch! My husband was having surgery and he pushed my sale through to make sure I was completely satisfied and that my purchase would be delivered when I needed it! He also said that if they couldn't get it to me when I needed it, he would completely refund my money! That's great customer service!!!

We just moved to the Savannah area and needed two bedroom sets. Jack Sparrow (Will) was a great help! He worked with us on pricing and answered quickly when we checked in on the shipping. We will go back when it is time for a sectional!

Blake was very helpful! He was knowledgeable of the purchasing process and protection plan. Many thanks!

I've been looking around for a new mattress and adjustable frame for a month. Today I finally found one. The service I received Mrs. Stormie Funk today was outstanding. She was very knowledgeable on all the mattress. I was very impressed with her. She stayed with me from beginning to end. I know my wife is going to love this new mattress

Jonathan was very helpful, kind, patient, and easy going! Made experience run very smooth to get our new living room set! Tik Toc famous!

Jack made our shopping and purchasing experience super easy! He had the knowledge about his products and helped us find exactly what we were looking for. 10/5 stars! Thank you, Jack!

Jack Sparrow was awesome..! Very friendly customer service.

Blake was awesome and very patient.

Awesome experience with Blake Moody at Ashley Savannah! Got a grea price on a sectional with the memorial day. Great customer service from him, he hooked us up with exactly what we needed and AFFORDABLE. 👍🏼

BLAKE VERY VERY HELPFUL . WE PURCHASED A BED ROOM SET .GREAT SERVICE THANKYOU

Thank You, Stormie for a great shopping experience! Your patience and sense of style really helped me in my purchase.

Came to store to look around, since I have been looking at adjustable beds. Got to the location in Savannah and sales representative Blake Moody was really friendly and helpful. I recommend asking for him. Great service

Jonathan was great, knew everything about everything! Was super helpful not pushy at all, even got me an incredible deal! Thank you!

Blake was very helpful! He provided us professional customer service and, made it a comfortable furniture buying experience.

Had great customer service from a gentleman name Blake he was very helpful and extremely nice with getting everything I need

Jayden was helpful and professional.

My sales person Blake greeted me at the door and offered his services. He was friendly and knowledgeable about the product I wanted. He gave me his card with all his info including his cell #. I called him several times and he always answered cheerfully. He even informed me of his off days how awesome was that! Thanks hope to see you again on my next purchase.

Service was amazing, our guy was extremely sweet

great store and costumer service, Ask for Johnathan!

Jayden was extremely helpful and helped us find exactly what we were searching for. We couldn’t be happier with the furniture we purchased and hope to work with him again in the future.

Very friendly and knowledgeable salesperson helped us get everything we wanted and needed. Thank you

Melinda was extremely friendly and knowledgeable. She assisted me with our dining room set purchase and was very helpful! Will definitely be back for future furniture purchases.

Worked with Blake today and he was very helpful and got us the deal we were wanting and made everything quick and smooth.

We received the best advice and help from Jayden Kozlowski. Very pleasant store and all people who helped us with our purchase. Thanks.

Jayden was extremely helpful! He helped us find the perfect couch and went above and beyond. If you go to the Ashley in Savannah make sure to ask for Jayden.

Fantastic! I met Jonathan, the best salesman in the world, in this place. And I can buy several furnitures, sofa, dining set and panel bed, with the best price and service.

It was very present to do business with Blake at

I placed the purchase through the website on the 24th April with delivery forecast for the 05th may, it did not arrive, I called the store and they gave me a new date for the 05th may and today when I call again, because my order has not yet arrived arrived they gave me another date for tomorrow. A total disrespect for the customer, I recommend everyone to buy from the competitor who delivers on time and has great quality products.

Jayden Kozlowski is an exceptional salesman with outstanding customer service. Genuine, transparent, and trustworthy. As a first time homebuyer , he was aware of my budget and figured out how to help me get the furniture I need. He is someone I will continue to do business with as I continue furnishing my home.

Jayden Kozlowsky was phenomenal. He was attentive and accommodating. He made adjustments to fit our budget. He will continue to get our business for many years to come.

Jayden Kozlowski was absolutely wonderful. He was patient, kind, and knowledgeable.

Blake at Savannah Ashley store was very helpful. He paid attention to what I was looking for and gave me options. I recommend that you see him if you are furniture shopping.

Mr. Losee was an awesome salesman. He was very honest, very knowledgeable about the products in the store. He was very willing to show us throughout the store explaining the product we were acquiring about.

Hans was amazing in helping us find a new couch! He went above and beyond and his customer service was top tier! Thanks Hans and Ashley Furniture!

Blake has the best customer service possible. Showed us what we wanted, gave us the best possible price and was a pleasure to work with. Great and fast experience

Hans was wonderful to work with!! Thank you for you awesome help.

Jonathan was great! This was my first time buying new furniture and we had a great experience!

Jonathan was amazing and helpful. Didn’t pressure us into any purchases and made the whole transaction smooth and easy! We’ll definitely be back.

Jonathan losee is awesome!! Great customer service he helped us every step of the way! Made the buying process easy If i could give him 10 stars i would!!!

Jonathan was awesome very helpful made our experience fun!!!

Jay and Jonathan were wonderful and knowledgeable. They helped us pick out the perfect couch! 10/10 recommend.

Go see Blake M!!! He will get you the best deals for a great price. We just bought 3 bedroom sets.

We want to give a big Thank you to Jayden Kozlowski for the excellent service he gave us today. We truly appreciate all his efforts with our purchase today.

Trevon provided us great customer service and listened to our needs.

Jonathan Losee was great with us! I am picky but he was persistent in helping me find something that met my needs and wants. Walked away with a sectional at a very reasonable price!

Blake Moody made our experience smooth easy and pleasant would highly recommend for others to shop with. He was even patient when I wanted do several price matches

We had awesome experience at this location. Was welcomed and taken care of by Blake. He was very professional. We got what we needed in less than 30min. The process was smooth and quick. We’re back here as soon as we are ready to purchase a bed. Thank you Blake again for all the help.

Our experience with Mr Jack Sparrow was great !!!

Bought a wonderful recliner for my Aunt here at Ashley’s! Worked with Jonathan who was wonderful with my elderly Aunt. I will definitely be back and highly recommend both this store and Jonathan!

Jay at Savannah Ga Ashley is amazing. So helpful and accommodating. Just incredible !!!!

Bought a bedroom set with Trevon the other day and it was such an easy and pleasant experience! The set is beautiful!! Thanks again Trevon!

Jack Sparrow is the best!!!

Can’t say enough about their customer service! Blake was very helpful from the moment I walked into the store. He gave me time to browse the store and when I was ready, he provided all the necessary information and made the buying process easy! Very professional and courteous. Will definitely be back!!

Was greeted immediately by Blake who provide great customer service. I told him what I was looking for and the price range I wanted to be in and he made it happen.

After going to a few different furniture stores in Savannah and dealing with some unenthusiastic salesmen, it was great dealing with Jason. He spent about two hours with us helping us find the perfect couch for a great deal. Definitely coming back for more furniture.

Blake was great! Helpful at finding our new living room!!!!

Purchased our livingroom set from here. The Assoiciate Isabella was A-1 she was courteous, and professional kudos to her!

We had a wonderful experience in store today with our salesperson Blake. He was attentive, but didn't hover and once we made our selections he processed the sale efficiently and even threw in some extras for free. All in all, we got a great deal in a laid back sales atmosphere. Thanks again Blake! We'll be seeing you again soon!

We always have a pleasant experience at Ashley! Blake was amazing answering all of my questions and helping me decide which recliner to get! I will be back soon!

Jason was amazing. Answered all of our questions and was so helpful!! Highly recommend.

Jonathan did a great job with assessing our needs and helping us in our purchase of the furniture for our new home. Great customer experience and welcoming process.

Stormie Funk was exceptional! The best sales person ever, both Saturday and Sunday. She listened to me. I did not feel rushed with my purchase and was assisted with the correct bedding.

Blake was great, very knowledgeable about all the available options on fabrics and colors!

Stormie was amazing ! I was so indecisive about everything I wanted for my new place, and she was so patient and accommodating and really helped me find exactly what I was looking for ! She even made sure my items were delivered in a timely manner. Thank you so much stormie for making this process as smooth as it should be <3

Stormie was amazing! Thank you so much. 😊 Stop by Ashley and ask for Stormie!

We had an amazing time funiture shopping here! We walked in not having any clue what we wanted and Jack Sparrow helped us out tremendously! All round an amazing experience!

Jayden did a great job … he got me a great price, made the sales process fast and easy, and exceeded my expectations.

Jayden was amazing and very helpful!

My husband and I came into Ashley today knowing what we wanted, a new couch. We had the pleasure of working with Hans who made our experience so easy! I always stress when shopping for furniture and with Hans I had zero stress. Thank you!!

Sam Carter - Store Manager at the Savannah location was a pleasure to work with. He made it easy and simple. So happy with the Abinger sofa purchase!

Blake was absolutely fantastic from the moment me and my dad walked in! He honored the prices I had seen online and it was a great experience altogether! Thank you so much!

We purchased a sofa in Ashley furniture store about 6 months ago. First of all the sofa fabric got damaged on arrival. Arranged a technician to recover part of the sofa a few days later. Everything seems ok for 2 months, then the sofa where it got fixed started to fall apart. The staples where they hold the fabric start to fall off! and the sofa starts to sink in! This is an $800 Two-seater sofa! I contacted customer service. And I was told that Ashley furniture is locally owned, as I no longer live in their local service area. There is nothing they can do. So they suggested I find someone locally to fix it at my own cost, even though the sofa is still under 1-year manufacturer warranty! This is the first time we shop at Ashley Furniture. And surely this is the last time we buy anything from them!

It always smells so good in there! Oh yeah, and the selection is nice also.

Isabelle was amazing and showed us several options, leading us to the perfect table to meet our needs! She made us laugh while also exhibiting true professionalism!

We are decorating our home and just out looking when we met Blake. He was very helpful, and patient as we shopped around other stores. We decided to go withAshley and I reached out to Blake. When we arrived he already had everything written up and ready to go! Great customer service! If you’re ever in the Savannah location ask for Blake!

Amazing customer service. Blake helped me out and was great!

I bought the wrong printer stand, which I attempted to exchange. The agent advised me that they do not carry one in that collection but if I donate the item and provide proof of donation, they would refund me in full.

My husband and I just bought a sectional and dining room table and chairs from Ashley on Abercorn. Our sales representative, Trevon was so friendly, knowledgeable and helpful. We will definitely be going back.

Constance was amazing. Got ya a great deal and was so friendliness

We came in looking for an array of things and Blake was very helpful. He was great to work with and we were able to find the perfect bedroom set. He also gave us some good options for dining and sectionals.

Blake was such a great help, and he made it fun to shop. I explained what I was looking for and he found everything I wanted. This is why I prefer to shop in person, thank you!

Shopped there 2/4. Jason was wonderful and cut me a great deal. Made the experience so easy. Can't wait for delivery!

We went in looking for a living room couch and Jason was super knowledgeable in explaining the different options and materials and helping us find exactly what we were looking for

Jason greeted me immediately as i walked into the store and asked what i came in looking for today. I had the image of the sectional i wanted and he directed me to where it was immediately. He showed me sectionals similar to the one i wanted and explained the differences between the two. He was thorough in explaining the financing and delivery process. Great experience overall and amazing salesperson

I was in the process of moving and I needed some new furniture. When I first walked in I was kindly greeted by the staff. The associate that assisted me was Will Sparrow. He was very kind and patient. At the time I was still unsure of what I wanted. He took me around the store and we were able to narrow down my options in terms of color and fabric. I still wanted to go home to think about it before I made the purchase. I told him I would come back the next day. When I got back I had made up my mind and I was ready to finalize my order. Will and Jay (his manager) were very nice and professional. They had excellent customer service and I am very pleased with my visit. Overall a 10/10 I would highly recommend. If you are looking for furniture ask for Will Sparrow he will guide you in the right direction.

I had an amazing experience with Will. From the moment I stepped in the Ashley's, he greeted me with a smile. I came to purchase a living room set and ended up purchasing not only a living room, but also a bedroom set. They worked with me financially so that i could have my dream come true. If anyone is looking to purchase furniture from Ashley's Furniture store. Please ask for Jack Sparrow "Will", he is the best!! And special shout out to Jay for making all this possible.

Make sure you talk with Jonathan Losee. He was very patient and helped us make a good purchase based on what we needed and wasn’t just out for a quick sale .

Jason was amazing and made my purchase experience amazing!

Jason was awesome and sweet really helped us out!

I am horribly unimpressed with this location. I bought over 10K worth of merchandise in Oct and all I asked for was a monthly update. I was told my mattress and base would be in around November and I could get them first and the rest of my furniture would be around end of December. I received not one update. Come beginning of December I finally get my mattress and dining room set only for my dining room set to be damaged after over 8 weeks of waiting. Then get told I can keep it and get a $100 gift card, that doesn't even come close to what I spent on it! Then come end of December, my nightstand, dresser and bed come and ARE DAMAGED. A technician is supposed to come look at it a MONTH LATER and has changed the time 3-4 times and when I stated I wouldn't be home during an hour because I have to get my kids, he basically said oh well you'll have to reschedule if I miss you. I would absolutely never buy here or recommend anyone. This was the worst service and quality I have ever received from an Ashleys store.

Had such a great experience at this Ashley today. Came in sort of knowing what I wanted and came out with exactly what I wanted/needed. Blake Moody listened so carefully to my thoughts and gave the best honest feedback to fit my budget and needs. Overall 10/10 experience and 100/10 satisfaction with my purchases :)

Jason provided us with great service ,he helped us find the perfect sofa set!

Go see Jason…. He was great!

Jason helped my wife and I out when we where looking for a specific table set, I absolutely recommend coming to this store if you need anything.

Thank you Mr. Jack Sparrow for your patience and thoroughness during the process! Wonderful experience!

I went inside Ashley and was undecided and Blake was nice, helpful and know his material and information around the store to help me make a great decision on my piece. Thank you so much Blake and the store manager Jay and the Ashley Family for putting a smile on my face!!!!

Great experience with salesperson Blake Moody. Friendly and not pushy. Really enjoyed our time with him.

Exceptional customer service! Pleasure doing business with them.

I was impressed with Ashley's Furniture. Furniture. However, my Sales person was Blake and he's GQ lol. He was professional gave me his input. Professional, not pushy, He helped me to pick within my price range, He made me feel as though we have been friends for years. I was very impressed with the knowledge that had regarding their Furniture. Thank you Blake. YOU ROCK!!! See you soon for an table set.

Second time doing business with Ashley’s in Savannah Georgia, and my experience was great. Sales consultant Jonathan Losee was a lot of help and helped us stay within our budget. Thanks again.

We were very pleased with the pricing and the quality of the products we purchased. Blake Moody was the Sales Associate that assisted us in our decision making and we were very pleased with him.

We loved walking around looking at the different furniture it's called sightseeing

I purchased a lot of Ashley furniture from my local furniture store. The furniture was great quality. The problem is the pieces didn’t come with enough screws and hardware to put it together. The hardware comes inside the box and has nothing to do with the local furniture store I purchased it from. However, it is 3 days prior to Xmas and I needed a repair or replacement. I am a disabled Veteran and can not move furniture on my own. The local store I purchased it from some how fixed it but can’t deliver it. Now I have the responsibility of trying to hire someone else to deliver it! I won’t make the mistake of purchasing from either one again!

Will NEVER DO BUSINESS WITH THIS COMPANY!!!! I placed an order in October that would arrive in November (about 3 weeks). The delivery guys arrived with our furniture only to say "it doesn't fit" so we returned it and placed another order in November and we've still not received it! I am LIVID!!!!!!!!! I won't be back!

There was an issue with a dresser that was being delayed for delivery, Trevin, the store manager got involved and took care of the issue by providing an alternative solution. It’s very difficult in today’s retail business to find someone who will work with a customer and resolve issues. Thank you

Once again, Ashley Furniture of Savannah, GA exceeded my expectations. Found a loveseat on Ashley Furniture's website and called Hans M. who helped me order the item. The customer service was fantastic and the overall experience of shopping at Ashley was outstanding. Hans is honest and helpful in finding the right products. Lex was also great to work with as I decided to get a nightstand instead of a dresser and got back the difference I was owed. Since moving near Savannah, I have found a furniture store that I like a lot and will definitely be back. Big fan of Ashley Furniture HomeStore of Savannah, GA and if I could I would rate this business 10 out of 10 stars but the limit on Google Reviews is 5 stars. (1/22/23) Very happy with my first time buying a bedroom set from Ashley of Savannah, GA. Hans M. did a great job showing me all of the different options I was interested in and answered all questions concerning product availability, shipping and handling, paperwork, etc. Overall, I was pleased with Hans M.’s professionalism, product knowledge, and customer service. In addition, everyone else was friendly and polite as well. My experience of doing business with Ashley of Savannah, GA was superb and I highly recommend doing business with Ashley of Savannah, GA for furniture needs. (12/19/22)

I was helped by Ms. Stormie, she was amazing, professional, and courteous.

Visited this Ashley Furniture and Blake was amazing. He was able to get us what we were looking, while working with our budget. All and all was an amazing visit!

Isabelle Stokes was very personable and charismatic! She helped my fiancé and I tremendously in the decision to purchase a reclining loveseat. She was very patient with us and helped us find the perfect medium between our opposing tastes in furniture. She took the time to go through several options with us, and we really appreciated her knowledge and assistance! Highly recommend this location and salesperson!

literally never making a next purchase here unless they have the product in house to deliver the next day. I've made a purchase there from July and it's been 19 weeks now and I haven't gotten my order and I was told I would get everything in 12- 14 weeks. every time I call making enquires I still can't get a definate answer when my bedroom appliances will be ready and delivered 😡😡😡😡

(Translated by Google) They don't treat Latinos well you ask them a question and they ask what they don't hear and my husband speaks English but they don't treat Latinos well at all (Original) No tratan bien a los latinos le haces una pregunta y se hacen lo que no escuchan y mi esposo habla inglés pero no tratan nada bien a los latinos

I went into Ashley and was greeted by a gentleman name Sam and he was very informative on the furniture and prices in the store. He sold me a living room set and I am forever grateful for the customer service he provided and the price point he gave me! Sam is the best! 5 stars!

Best couch buying experience around. We were quoted price during a sale, what it would be with and without financing interest. Quickly we’re approved, Blake went over all the protection and paperwork with us and we were out the door in no time. Highly recommend.

Sales rep Jonathan and the GM Jay were absolutely amazing very knowledgeable and professional! Walked in just to look today and we are leaving with items! Thank you both so much for the wonderful help you both provided! Ashley SAV you definitely have some great workers!

Kinda pricey and selection was alright. Not that thrilled with my visit. Sales was helpfull though by answering questions and showing me around.

Johnathan was extremely helpful and patient with me. I felt flustered that things weren’t in my budget and he reassured me that he could, and he indeed found me a piece I adored and could afford!!

Excelent, Blake very good sales man

Isabelle was so helpful from start to finish! Thank you for all your help on this! Excellent experience.

The service with Jonathan Losee was very engaging wonderful salesman great service

The service was great! Got all my questions answered. I felt the staff were genuine and helpful. I recommend asking for Keenan if you visit this store. He’s extremely knowledgeable and will get the job done.

Ashton, Ashley and Johnathan were the best!!!!!

I have a wonderful experience with Isabelle, everytime I go, I ask to work with her. She's knowledgeable, very personable, and always a pleasure. Shes helped me furnish my living room, dinning room, and my son's room. The service she provides is excellent! See you soon, for my sunroom!!!

My family and I experienced poor customer service this evening. Upon entering the establishment, nobody greeted us. Five minutes after walking around, Mr. Carter walked up to us to inform us they closed in 30 minutes. After telling us something we already knew, he never asked if there was any way he could help or if we knew what we were looking for. To expedite our time in the store he should have assisted or found someone to assist. After walking around and taking pictures of what we were interested in, we left the store and were still never approached by anyone. While walking out, Mr. Carter and another gentleman stood at the front of store and did not say a word….poor customer service and manners.

We found a very wonderful diningroom set. Great service decent delivery date scheduled and brought on time

Just so it is understood they can not book your delivery date when you make your purchase which to me is insane. If you are selling a product you should be able to give a delivery date so you can set expectations. They have nice furniture but I will not buy from here for that reason. I drove an hour to Denmark to buy the same table for hundreds of dollars cheaper with a delivery date in hand day of purchase.

Jonathan was a great!!! Friendly and helpful.

Blake is a knowledgable sales representative that takes pride in his ability to sale home furnishings. He made our experience of buying a new sofa quick and easy.

Nice furniture, priced fair, helpful staff.

Very nice place with great furniture. Everything we purchased from them came in on time with no damage. We will definitely keep using them in the future. Give them a try you won't be disappointed.

Hans was awesome! Unlike most furniture stops, he greeted us, and left us to do our own thing, checking in briefly until we found what we wanted. He was straight to the point, honest and up front about everything from shipping times to financing options. Only thing I could see being a bother for some is some furniture like one of what we chose has a wait time of over 6+ weeks, while that doesn’t bother me, it could be an inconvenience to others. Other than that, the experience was super pleasant!

I am so unsatisfied with the customer service. I would not recommend them to get furniture from. I have been getting the run around about the furniture that Ive ordered early September since since last week now. I’ve been told something different everytime I call. I’ve been getting attitudes left and right. I was quoted the wrong dates. I’m just ready to be done with them. Worse experience ever and I won’t be getting anything else from them.

Sales person are perfect .They provided complete information and also suggested for financing as it is zero % interest …… Wide verities of quality product so I pick up some for house

Got a great deal on the living room furniture I selected. Blake was very helpful and professional. Assisted me thru the whole process. Will be coming back for sure.

Jonathan Losee was great. I appreciate that he was straight forward and worked hard to help us find what we wanted. I really appreciate it Jonathan! Sincerely, Jarrod Gibbons -

Blake was my guy, he took care of me in 30 minutes with all the great perks. His manager was awesome as well.

We arrived to purchase a dining set and left with a dining room set, server, hall table, and mattress. Fantastic and professional service. Thank you to Jonathan and the manager Jay who took great care and time with us. They know their products and inventory. Amazing customer service and we will be back to purchase other furniture in the future!

I ordered several pieces of furniture from Ashley's in April. Living room furniture and King bed/ mattress. Well the living room furniture and mattress came in a timely manner as promised, however scheduling delivery was a nightmare. Supposedly the truck broke down and I wasn't contacted until the end of the day (after I had taken the day off) that the furniture wouldn't make it to my home and I would need to call and reschedule for their next available day. Now, I had gotten rid of my other furniture with the anticipation of mine arriving. 3 phone calls later and I was able to talk to someone who actually was able to reschedule and place me on the top of the list. Fast forward 2 months and I'm still waiting on my bed. I have a mattress but no frame and each time I call I'm told next week, next week, next week. This time I'm told another 4-6 weeks. Again, I have no frame just a mattress. Was told that I would have a manager contact me to discuss options and possibly canceling. Still waiting on that call. Worst experience.... I just want a bed to sleep on.

Thanks so much Blake Moody.. Outstanding customer service. Thanks for all your help .😉

Definitely love the store sales staff is helpful and friendly and we definitely found what we were looking for

Just had the best experience at Ashley’s furniture, we were greeted by a woman named Stormie Funk and she was amazing to me and my wife. She took her time with us didn’t force anything on me or my wife and actually sat with us through the whole process and asked questions above to make sure we were being helped to the best of her ability. For someone who just started there I would love to see more people with her energy around. Might be a customer but she made a friend out of me and my wife I hope her employers give her some kind of promotion or the company does right by her I already told some of my buddies from our deployment to go check her out to get furniture. THANKS STORMIE

We purchased a couch and a piece of wall art in June. My in-store experience was great. The sales lady was fantastic. The checkout procedure was great. We were concerned about the time to receive the couch, and the sales person said, "Oh, we are getting these couches in a matter of weeks! This one is scheduled to be in July 11!" That was only 3 weeks, so we were very excited. It is now August 20 and we have nothing. As so many others have commented, we began calling after the expected delivery. The apparent catch phrase drilled in is, "That's scheduled to be in next week." After 3 of those to me, my husband called. He told the girl not to tell him next week, because we know it's a lie. She told him "week after next" instead. Well here we are on Saturday of week after next and guess what ...not here! They also say they cannot contact the manufacturer to inquire, have no phone number for them, nothing they can do. Well, the manager needs to train his employees better. If so many people are complaining about timing, it's because we are being lied to. The first couch I bought in post-COVID times was purchased in Augusta. They were up front in telling me it was taking 12-20 weeks for couches to come in, sometimes longer. It took 23, but I wasn't surprised or angry because I was prepared for it. It is clear the the Savannah store is misleading its customers at the time of purchase and every inquiry afterwards. Why would you not say, "Although this shows it will be here July 11, I should warn you that our items are usually taking xx months to come in." Why would the person answering the phone not say, "Well this system shows a date that is next week, but there is a good chance that it will get pushed back. Here is how it works." Just be honest and we wouldn't all be so upset. I hate calling, because it takes multiple times to get someone to answer the phone.

Not impresses with my visit

went to a few furniture stores the end of May and finally found couches that my boyfriend and I liked. The only bad part was that they were not expected to be delivered until end of July. The last week of July I called and they said the delivery was pushed back and is expected to be scheduled next week. I called Friday of the following week and they told me it is pushed back again and expected to be next week. I asked what is going on and the lady said there is a delay but she does not predict any reason why it wouldn't get delivered next week. We waited for the end of the week and again no call or furniture. My boyfriend called yesterday and they told him it was delivered to the warehouse so we can call today to schedule delivery. I called and again they said next week. If they would stop giving us false hopes, I would have a little more patience but this is ridiculous.

Jonathan was a wonderful sales rep he went above and beyond the call of duty to help us in the ladies in the office Brandy and Ashton are amazing

Jonathan was great! Very helpful and knowledgeable.

Great shopping experience!

Great selection at reasonable prices!

I guess I found what I was looking for after three other furniture stores. Unfortunately I have to wait for the delivery date. We were greeted with excellent customer service from the time we walked in up until the time we departed. The guy's name have left my memory, sounds something like Hakeem or something, my apologies, but he showed great customer service and was extremely polite and patient while he and my husband watched as I searched until I made up my mind on what to purchase. Two thumbs up for him.

Terrible service 😑

Order a modular couch.it arrived today missing 3 entire cushions,1 was the wrong color and another went to an entirely different couch.at this level it isn't just a mistake,it is blatant incompetence.with the shipping delays im sure it will take another month to receive the correct pieces.i could not recommend purchasing anything from ashley and would highly suggest looking elsewhere. UPDATE 8/9/22: my replacement cushions arrived..well 2 of them...surprised to see they came unstuffed.no big deal to me,ither might be more annoyed.notice how the 2 middle corner cushions look like bags of potatoes? They didnt send enough filling for both..still missing a seat cushion though hmm..I posted a pic of Ashley's response to this review and just wanted to say...no you in fact didn't take care of this ASAP,you have continually dropped the ball.this was your shot to fix the mistake of probably 1 or 2 people but have proven attention to detail and failure is part of your company culture.this order was for a SINGLE piece of furniture.JUST ONE...and you've failed multiple times. I can only imagine the chaos of someone ordering an entire bedroom set from them.again I DO NOT RECOMMEND ASHLEY HOMESTORE

Had the pleasure of working with Johnathan! He did a fantastic job and got us some really good deals! Will go back for future purchases.

Great service from Blake Moody, who really went the extra mile 👍

They don’t answer the phone. Why list a phone number if you don’t plan on answering it.

A rep hung up on me as if they were trolling me when i asked a legitimate question concerning entertainment room furniture for my movie room.

The salesman was great. Very knowledgeable about the various kinds of mattresses. I think I tried just about everyone to see what kind of comfort would be best for me. When I'm ready to make a purchase I will go back.

We checked out several furniture stores yesterday, Ashley's was one of them. We were immediately greeted as we walked in by Melinda. Her welcome was warm and her approach was appreciated. We told her what we wanted, she proceeded to show us several different options. There was absolutely no pressure and she made herself available every single time we had questions or asked her to price different options out for us. We left to go to one final store but found ourselves promptly returning to Ashley's and we knew we had made our decision. Melinda sold us with personality, friendliness and her sales approach. We ended up getting a beautiful sectional at a fantastic price and we could not be more happy with the service we recieved from Melinda. Today, I called to schedule the delivery. I spoke to two different ladies and the process was easy and simple process. We are receiving the sectional much faster than we thought would be possible. Awesome shopping experience all around.

Store lies about dates, tells you a confirmed date then after three times of them changing it they tell you it's estimated. When asked about updates when they changed my date, I'm told by their manager that their is to many people to let people know. Offers no assistance with the matter, other than you can call us again. When asking for the manufacturer contact info, they don't have it. So here I am still waiting for a product I bought and paid 2900 for the beginning of February not "possibly" getting it till Mid July when it was "guaranteed" first two weeks of May. Every time I call, oh next month. How long before a refund is the answer?

Ordered and paid for a new dining room table set on Veterans Day 2021. We were told we would have it in January. January came and went and every time we call about it, we keep getting told ‘next month’. Well, it’s June, and my wife called again, and shocker, she was told “next month”. The only reason I didn’t give it 1 star, was because the salespeople are nice.

A bit corrupt …. My sales rep told me that he and his manager would give me a discount. When I got home I found out that he charged me a good $1600 more than the furniture was actually listed for on their website. Today I’ve been calling the store and scheduling department and no one answers. Maybe everyone is on vacation?

Keenan Wade made our experience absolutely amazing. After months of looking for a couch, we finally were able to find one with the help of Keenan. Overall great guy willing to help out in anyway he could, very informative and a pleasure to talk with. Thanks Keenan!

Jack Sparrow was great to help me find the furniture for my apartment.

Jack Sparrow was very helpful and very knowledgeable about the inventory in store!

Super cool

If I could write a 0 star review I would. Not only did they overcharge my mother and then charge her even more after she had asked for a refund but we scheduled the delivery only for it to change from the 4th to the 13th and they didn’t even bother calling to inform us, I had her call again to just be sure and I’m glad I did! Now my family will be sitting on the floor until we get a couch because we already scheduled our old one to be picked up the date we scheduled with Ashley to deliver our new one! Thanks Ashley! Today we will be finding a furniture store that is honest and not full of lies and false promises! Customer Service is awful, the worst I have ever dealt with. Do not waste your time or your money with this company!!!!

So I can not speak on how good the in store service was however the customer service on the phone and how they do thier deliveries are horrible. We got told what day our stuff would be brought to our house without being able to schedule for a certain day. Also the time it would be dropped off even after calling and telling them that the time does not work all they kept saying was "sorry we can not alter the time of delivery". The person that I spoke to also acted like I was bothering her by calling trying to change the time. I will never buy any more furniture from this company and I advise any one else to also look somewhere else.

We went in early April to purchase a sofa, chair and a half with ottoman, dresser, and an accent table. We had to wait approximately a month for our furniture delivery. It was accurate to what we were told at time of purchase and we were mostly satisfied. The communication on delivery is a little lacking. We started checking in on our order ourselves at the end of April after we didn't hear anything about our order. Huge shoutout to Brandi. She was fantastic about giving us updates about which pieces had arrived to the warehouse. We received everything but the accent table at the beginning of May. Very satisfied with the pieces received. Here's where things go downhill in a big way. We were told that the accent table we purchased wasn't being produced by the manufacturer anymore and there wasn't a timeline on when it would be produced or if the order would be fulfilled. No big deal. Given the uncertain timeline, we decided to cancel the accent table. We started calling on a Wednesday, nothing was done about it. We followed up on Friday and was told that the refund request had to go to a manager and that particular manager had already left for the day. So, we called on Saturday to follow up. We were called back by the salesman who offered a credit and the floor model currently on the floor. We said no thank you, we'd like the cancellation processed and the order refunded as we were not interested in the floor model. In all of this, we were told a manager would be reaching out to us regarding our refund. Today, I received a call from the assistant manager, Tony. I thought perfect, this is the manager we're waiting to hear from to get our refund. Nope. Tony offered the same floor model that we said no to on Saturday. He then told us that it would take 3-5 days to issue a refund. And SURPRISE! there is still a manager who will be calling me regarding my refund. TLDR: Ashley Furniture is holding hostage $1015 plus tax on an order we requested cancellation of due to a manufacturer issue and I'll be going elsewhere to furnish the rest of my house. I suggest you do too.

Jonathan Losee was super helpful the entire process! Greeted us at the door, explained the deal that was going on, and let us roam. He checked on us later and was very thorough about details and shipping. We ended up buying something that night and was very grateful for his help! If you’re ever at this store ask for Jonathan!

This review is solely based on customer service provided by Hans. We went to Ashley furniture looking for a Lane Recliner, not being aware that all furniture sold is manufactured by Ashley. Hans greeted us, and provided a wheelchair for my GF who has Parkinsons. His kindness and professionalism is very much appreciated.

If you want to wait 3+ months to get the items and poor customer service this is the right place

I ordered furniture August 2021 and I’m still missing furniture April 2022. The arrival date has changed three times for a dining set. When some of a bedroom furniture set arrived, pieces were damaged. When the reordered furniture arrived, it was also damaged. As a result, the billing is incorrect. It’s been two days inclusive of an one hour visit to customer service to get items off my bill that I do not have. When I called the store to follow up two days later, the phone will ring and no one answers even while the store is open. This has been the worst customer service experience I faced in all my life. I will never do business with this store again.

Jan7 ordered furniture told Feb, then March then April then may and June July I was told it would ship first week of august. Call today and they say 3rd week of august. If I could give 0 stars i would. On top of that they have had my money since then paid in and they collecting interest not me. OMG. What to do next. My actual first order was before thanksgiving online and they cancelled it on me claiming they couldn’t reach me. Never never again.

Yes I love them.

I want to start off by saying, I’m giving two stars for a sales person Maggie. She was absolutely the BEST. We understood the delays with shipping and she was open and honest with us about time frames. We finally got all of our furniture we ordered back in September! Everything is in great condition! Now, we we took 3 starts off is because of the manager Jay. We didn’t speak to him personally, but over heard him speaking to an employee and he was rude, unprofessional, and vile. People like that should NOT be managers. As for the other sales people, the other blonde girl with the mouse like face; just stared at us the entire time. Looking us up and down, very judgmental environment. When I called for updates I was informed Maggie is no longer working there, but if she ever goes back in sales, I’ll buy from her till the day I die. WONDERFUL GIRL.

Nice showroom

Getting the sofa was the tough part due to COVID and all the shortages, but the manager Jay is super professional, kind, and helpful. Not many people like him left in the world, give him a raise.

Customer service is horrible.