Ashley | Idaho Falls, ID 83401

I ordered a couch and love seat, but after delivery, we decided we were not happy with it. Ashley easily replaced it with another set! We are extremely happy with their service and product! Highly recommend their store!!

Last year we bought a second home in Alpine Wyoming and bought quite a few pieces of furniture from the Ashley Idaho Falls store. The manager Devin Fuller helped me with my purchases which included a leather couch, two nightstands, a dresser, a king and queen mattress, an accent chair, and a few pieces of decor. The furniture delivery guys were awesome. They placed the furniture in our home exactly where we wanted and were careful not to damage our walls or door frame. And I was very happy with all the furniture I received. I know Ashley has lower-end furniture but if you want quality stuff, I recommend just reading the reviews online and asking for Devin's feedback. He will let you know what will last and what won't and is awesome to work with. In our primary home, we have a lot of Restoration Hardware and Pottery Barn, the Ashley furniture is almost the same quality.

My first time in a Ashley store, and as luck would have it we had the fortune of meeting Nick. What a guy, he sold us a couch loveseat and ottoman the man needs a raise. Thanks Nick we appreciate your customer service and all you did for us. Stu and Linda

I bought my living room furniture from here a few years back, though my roommate's dog recently chewed a corner of my loveseat. I called them to see my options and Morgan was super helpful in getting the spare part ordered and scheduling the repair. Because I live far away, Charles kindly offered to come in hours before the store opened specifically to repair my loveseat, so I wouldn't have to drive there multiple times. I am so grateful for their above and beyond service and the loveseat looks brand new again.

I bought my living room furniture from here a few years back, though my roommate&'s dog recently chewed a corner of my loveseat. I called them to see my options and Morgan was super helpful in getting the spare part ordered and scheduling the repair. Because I live far away, Charles kindly offered to come in hours before the store opened specifically to repair my loveseat, so I wouldn&'t have to drive there multiple times. I am so grateful for their above and beyond service and the loveseat looks brand new again.

I received my order and it was damaged. It was returned to the store. However they charged me $100 for delivery and another $100 for picking it up. I could understand the first $100 but I feel that I should not have paid for the return. The salesman was apologetic however I’m out $200 and nothing to show for it. Very disappointed customer.

Beautiful furniture but customer service needs to improve! I was walking around and not once did someone ask if I needed help!

We had a great experience. Everyone from the manager to the delivery drivers went well above to make sure we got what we wanted.