Ashley Outlet Idaho Falls, ID

Very friendly, great customer service!

Friendly helpful, easy pick up (our choice) instead of delivery. They wrapped the items carefully.

Awesome deals, great variety of furniture

Super helpful staff, great prices and selection! Can’t say enough good things about it!

Great team!

Great service even better pricing. I would recommend them.

Sean was so incredible and friendly. He helped me find exactly what I was looking for and made it easy and enjoyable!

We have felt very confortable with the. Our sales person always works very good with us.

We had been looking a mattress, but they were very expensive. Ashley Outet had a closeout for $499. The salesman sold it to us for $449. They are very nice to everyone who comes in.

The best! The staff was very courteous and listened to my needs in a comfortable bed. They were a pleasure to work with. Thank you.

Everyone was very friendly!

Everything went very smooth in purchasing some furniture. Sean was fabulous, kind and knowledgeable. My furniture has not arrived yet but hopefully that goes smooth also.

Sean made our shopping experience a delight. Will definitely go back for more furniture and ask for him

HAD A GREAT TIME AND THE SALESPEOPLE ARE SO HELPFUL AND FUN

We had a good experience Danny was very helpful and very patient with us he answered all of our questions. I've been to other furniture stores but Ashley has to be the best one Danny was very professional and he's a great sales person will definitely be coming back.

The sales associate was friendly and answered my questions.

Had a great experience with Mike at Ashley furniture he referred me to the outlet store where I saved a ton of money on a desk and chair extremely satisfied thank you so much.

Thank you for helping my mom get a comfy couch! Thank you helping her out!

I love shopping with Ashley. I’ve purchased several quality pieces from them and have always been treated absolutely wonderful. Quality products sold by quality people

Anytime I’ve ever bought anything from the Ashely Outlet, everyone has gone far above and beyond to help and get me taken care of! Amazing staff!

Good customer service friendly

Sean took great care of us. He was patient with us while we took our time, and answered some of my questions before I knew what I needed to ask. Good selection in store with a lot of good deals. I’m planning to return when we need more furniture!

Very helpful and thorough. Helped me find exactly what I was looking for.

My wife and I visited this place, and Danny was super helpful for our dining table purchase. He was very kind and friendly and gave us different options to choose from. We will be back soon to buy more items!

Great Location. Via phone, I was able to receive ship to store.

Helpful and not pushy. Thank you!

They were very eager to help and I was pleased with the service

Great place to buy furniture!! Always have the nicest salesmen and the best prices.

Experience at the store was great, good customer service, etc. We ordered a couch it arrived damaged. It took 3+ weeks for Ashley to come pick it back up. Used the credit for a dinning room table since we could not find a couch we liked to replace the damaged one. When the table arrived, the delivery men walked through our house with muddy shoes and left the floor a mess. Two of the chairs were on backorder. After ~3 weeks my husband drove the hr + to Ashley to pick them up since it was taking so long to have them delivered. Over all poor experience and we wont be purchasing anything from Ashley in the future.

Everyone was so helpful courteous we will definitely be back!!

We’ve always had wonderful experiences at Ashley Outlet. Their selection is great and their customer service is top-notch. I would highly recommend shopping there for your kitchen, living room, and bedroom furniture needs.

We saw a chair on the showroom floor that we considered buying for my Mother in law for Christmas but live out of state. They made it easy to order & pay for over the phone and was very helpful & kind. Hoping it will be a good gift & work well when it arrives.

Found the bed set I wanted in less than 5 minutes at an incredible price.

Excellent customer service and great prices!!

We went to 5 different furniture stores and Ashley was by far the best one! Danny was very helpful and informative but not pushy at all and helped us find exactly what we were looking for. Their sale price was within our budget and we are completely stoked with our new couches!

I visited the outlet location a couple of times checking out mattresses. Every time salesmen were always available but never pushy. They just let me look. They had nice displays and the pricing was incredible and quality was great. They were always friendly and when I came to pick up they had everything ready and loaded it right in my truck. It was just a great experience. I would definitely buy there again.

Danny helped us purchase a living room set all the way from Italy! 🇮🇹 He was very professional, friendly, courteous and efficient. He knew just what we were looking for and made the whole experience fun and easy. We look forward to coming into the store for more items when we move to Idaho next month. Thank you Danny for all your help! TnT

Very friendly staff. Great prices!

Great place to shop. Great deals. Friendly staff.

Shout out to Danny and the crew at Ashley Outlet. I moved to Idaho Falls at the start of October and as I was getting settled found myself in need of an accent chair in my room. I had done some looking online but didn’t want to go through the hassle of waiting for something to ship. I strolled in with an idea of what I was looking for and after telling Danny he gave me a run down of what was available. He let me take my time just wandering through until I found something perfect. Ended up with a really comfortable yellow accent chair that is a great fit with the room! Super glad I wandered in and met those guys.

Employees were helpful and knowledgeable, and efficient. Furniture was good and a good price. The guys helped me load it that day and it was easy to assemble at home.

Very nice and accommodating. Very informative.

My experience with Ashley furniture was great. They were helpful and answered questions, but gave me space to look around and make a decision without pressure!

Shawn was great! Friendly, professional & knowledgeable! He even worked on the price with us! We’ll certainly return for any future furniture needs!

Shawn was so easy to work with and we felt well taken care of! Will be shopping there for now on!!

Shawn was super helpful and went out of his way to make sure we got the furniture we wanted in the best options possible. Also he made sure we understood all the paperwork/payment stuff so that we were able to walk out of the store feeling no buyer’s remorse.

Great service, very helpful, was in and out quickly!

Great place to find what you need. Always willing to help in a no pressure environment.

Paid $125 delivery fee for a sofa and mattress, but it takes them 1 week to deliver in town....

Fantastic service, and I was able to find a great deal on a new couch and console table. I highly recommend this store if you are looking to furnish a new house or change up the furniture in your current home.

Sean was great! Process was smooth. Interacted with my kids really well.

Great store. Awesome service and we were able to get two chairs same visit for an amazing price. Will definitely be back

Sean was awesome. Answered all of our questions and helped us get the right couch for us.

Excellent service. Very professional, helpful, and accommodating.

Very positive experience! Sean was very kind and helpful! Did not feel pressured or pushed to purchase like other stores.

Amazing team to work with. Very Quick in and out. Everything explained. This is our second time to purchase from them. Would highly recommend.

Lots of couches, sectionals, and sofa chaises with the best prices in town. The floor reps were nice and helped us find a couch that fit our needs and wants. They were easy to work with and answered all our questions without being pushy!

Sean was very nice and was quick to help us!

Sean was friendly, attentive, helpful without being pushy!!! Would purchase there again.

Very nice outlet. Salesman was very knowledgeable. Very good experience.

Excellent Service

Very helpful

Great service! Found what we were looking for.

Sales team was amazing! We went in looking for a dresser, they showed us options we didn't see and pointed out some Sales above what was listed on the tags. Would highly recommend to family and friends!

It was all good.

Ashley is one of my go to stores for staging homes.

Excellent customer service and we found what we were looking for at a great price 😊

Got a great deal tonight!

Clean store knowledgeable helpful salesman

The gentleman who helped me was wonderful, and knowledgeable. He helped me get the beat deals and really made it a great experience. I look forward to getting my furniture!

Very nice seller. Great service

Went in looking for a dresser service was great end up purchasing a dresser and was also given a discount great service pick up was extremely fast..Thanks

Ashley Furniture Outlet offers great prices and an impressive selection, but what truly sets this store apart is Danny. He is truly a rare gem. His outstanding care and compassion for his customers are beyond compare. In all my years of experience in sales and customer service, no one has ever stood out like he does. Danny has a remarkable ability to genuinely listen to his clients' wants and needs, making them feel truly heard and valued. What makes Danny even more exceptional is the way he treated my mother. She is my world, and seeing someone else treat her with such kindness and respect touched me deeply. It’s hard to put into words how much that means to me. Danny’s dedication and sincerity are qualities that are hard to come by. He is the best.

Ren was awesome. Told him what i wanted took me right to it and done. Super

Although we didn’t find what we were looking for the Selection of items was great. Also pleasant shopping experience

Very knowledgeable and friendly staff.

Very friendly and knowledgeable

Great sales associate!

Really helped me find my dream couch! I’m currently in the middle of a move and they have been so helpful and understanding with me picking up my couch

Great customer service and great deals!

Austin helped us find an awesome couch! He was so friendly and helpful. Not only we were happy with the purchase, but left the store in a great mood because of his great energy and communication skills.

Danny Cruz was very helpful in getting us the furniture we were looking for within our budget! Professional non pushy sale!

I love shopping here! I have bought a couch, loveseat and recently a loveseat recliner set. There is never any pressure. They always give me a good deal. I'm very happy with my purchases so far.

My experience was great with Ashley Outlet! They were super helpful and friendly, definitely would recommend them

Ren was really friendly and helpful. He had previously helped my nephew and was able to quickly guide me to additional pieces to match what was already purchased.

So happy with the staff’s salesmanship. Happy with my purchase. Thank you!

Very helpful staff! Bought a very comfortable recliner, they also offered a coverage plan I was very happy with!

Daniel was GREAT. knew his products and made the purchase easy and fun.

It was great!!

Our experience at Ashley Outlet was extremely positive. We learned which reclining loveseat filled our needs because our salesperson , Danny, was patient and kind..

First time shopping at Ashley Outlet. Very impressed with the store and our salesman who was very helpful. Will definitely go back

We had been looking for new furniture for our house for quite some time. Doing some online shopping we had a pretty good idea of what we wanted. With help from Danny at the Ashley Outlet we found exactly what we were looking for and at a great price. The service we received was amazing! Without feeling pressured, our questions were answered to our satisfaction by a knowledgeable staff. Thanks for the great experience!

Great experience shopping for my new couch. I wish I could get it sooner but such is life.

Daniel listened and directed me to exactly what I needed and wanted. It was a pleasure working with him

We had excellent service, great information and the salesman tried his best to answer our questions and workout the pricing of the furniture we were interested in.

Danny was very nice and helpful over the phone. The gentleman in the outlet on Friday was also helpful and polite. When we went over to the warehouse to pick up the chair, the gentleman there was very nice and helpful. He showed us how to put the back on the chair once we got it home. He was great with the kids. My overall experience with the staff was out standing. The chair I purchased is comfortable. I keep falling asleep in it. So pretty satisfied with my purchase.

Great service at all 3 of the sister locations in town. Don’t hesitate!

We had the best experience with Ashley Outlet! I found the sofa and loveseat I loved at a great price, the salesperson was helpful and informative and we enjoyed the shopping experience. Upon delivery there was a problem that was taken care of right away and we are overall very pleased with the store and staff. We will definitely shop with Ashley Outlet again!

We went into Ashley Outlet looking for a specific type of recliner and we were pleased to find exactly what we were looking for at a reasonable price. The salesman was super helpful and we took our recliner home with us the same day.

Danny was friendly and knowledgeable! Recommend both he and the store for excellent service!

Our experience was great. The gentlemen that helped us was very kind and informative. The price of the furniture that we purchased was very competitive. Thanks to Ashley Outlet.

We have searched a particular type of couch for an Airbnb. Walked in and they had it! Perfect color, size and great quality. Purchased in minutes and done. Super salesman!

Danny was very friendly the minute we walked in the door. He gave us space but would check in periodically and answer any questions I had. Great experience and great service!

We thank God for Daniel is a great person with good customer service skills. My husband and I were at Ashley to shop and we left happy

Austin was friendly and helpful

Excellent service and staff!!!

All our questions were answered. Very friendly environment! Austin helped us to see all our options with couches and we found one that we loved! I definitely will recommend them to friends.

They really took care of us. Gave us a lot of information so we could make a good decision! We are loving our new couches.

They were very helpful and courteous when asked questions. They were even happy to be working on a holiday.

Danny was great. He showed us the mattresses within our specified budget and criteria, but was also willing to show us others as we asked questions. He finds ways to make it work for you. This year we have purchased a couch and a mattress with Danny.

it was a pleasure experience to shop Ashley outlet. We went during holiday discount period. We got pretty great deal. The general manager was very passionate to help us and share very good experience with us. Feel Ashley outlet also offer great products and great price. I would definitely visit again.

The prices were great! This was our first time buying brand new couches & we found some great deals here!

Best customer service I’ve experienced. So friendly and helpful. Going out of there way to get the job done. We will be back.

They found what we wanted . They are so friendly and kind l..

They were super helpful accommodating for what I needed. I definitely will go back for future purchases.

I appreciate the low pressure environment. The floor salesman was in the background, but seemed to know when to step in to ask and answer questions. He was extremely polite and patient with us, he is a real chill guy. I look forward to doing business with them again in the future.

Best furniture shopping experience ever! Austin was incredibly helpful and friendly. Love my new dining set!

Great experience. Danny was incredibly helpful in getting me tables

Danny was so helpful. He made sure I was fully informed about the sofa, the warranty, delivery,and any other questions. The staff there is very friendly and helpful. Next purchase will be from there. Thanks again Danny for the prompt service and your happy disposition!!

Extremely helpful and professional. Attentive to my needs and willing to work with my special circumstances.

Austin was great to work with!

I really enjoyed the experience. Austin is a great salesman and answered all my questions!

Excellent service to help me find just what I was asking for (Salesman) went to another warehouse to bring back the item I was looking for, put it together So I could sit on it and then took it apart, so it could be in my four-door car

Hello! Debora and I had a wonderful time shopping at your location! Austin et al. were incredible to work with. Answered all of our questions, worked with us on the prices, and all in all was a great experience. Fun place, great product, and excellent employees!

Outstanding experience, the staff was both friendly and helpful while at the store .

Danny was great to work with! He made our shopping experience great!

Great service, no high pressure, and enjoyed the experience. Thank you Dan

Friendly and helpful staff. Immediately greeted me and explained the current in-store special and how the different pricing worked. Great selection of sofas and chairs. A lot of options. I found the perfect pair of farmhouse style counter stools for our new house and the price was perfect so I didn’t hesitate to buy them. This was my first time in the store and I will definitely be going back!

Had no idea I was going to save that much $$$. Had other endeavors seeing other stores inventory. Make this your first stop and in the words of George Strait...You'll Be Leaving With a Smile. Thank you Ashley Outlet

Danny was great to deal with. No pressure to make the sale. Gave good advice and showed us several options. Price was reasonable. Happy to have a new sectional.

(Translated by Google) Excellent quality (Original) Excelente calidad

Excellent friendly service. Have shopped there before and will shop there again.

Excellent service and prices

Danny and Mike were very helpful, answered all of my questions, and were extremely patient as I made up my mind on the couch I wanted! Great place to shop for quality furniture.

Great experience. No pressure, lots of help and information. Found the perfect couch after searching everywhere else.

(Translated by Google) Excellent attention (Original) Excelentes atenciones

Danny was awesome! Super helpful!

Sales did a good job helping us get the right price for the right product. We are excited about our new couch/love seat set. Thx

We were very impressed with the selection of furniture and their service! Our Five Star Review goes to the Salesman, David, for his kindness and professionalism! We will definitely go back because of the way we were treated and Ashley Furniture Outlet’s fair prices!!!

David was very helpful and very kind

We were greeted right away and Danny was our salesman. He let us take our time to look around and also let us know what the specials were and what the tag’s meant. We found what we were looking for and now we are excited to get our new furniture sometime this week. Always great service when we visit your store.

Experience was alright, I came in and the person we worked with looked at me but didn’t acknowledge me even tho he knew who I was. I figure it was because my mom was already there and she said he acknowledged her. But I do like the couch and chair we bought.

Great customer service and flexibility

The staff at Ashley were willing to work with me and my budget! Very helpful and solid people. Thank you!

Great prices and great service,

Ren sold me town lamps he was very helpful glade I came in

We love working with Ren and appreciate his attention to detail. His customer service today was outstanding, just like it was last summer when we purchased another couch from him. I highly recommend him!

We just had the very best experience with REN! We went to the other Ashley store and there was a super obvious difference in somebody just trying to do a good job and helping us out instead of trying to make a commission. Seriously this guy needs a raise. He was able to meet all of our needs and help me pick something and I’m incredibly indecisive about big purchases. Definitely give this kid a raise. If you’re reading this review and looking for couches, make sure you go to the Ashley outlet store the one right Fitness and Idaho Falls and ask for Ren!

Amazing customer service!!!!

Austin was so great and should get a raise!

Service was amazing and very friendly. They helped us figure out exactly what we wanted while staying inside our budget.

We had a great experience! Austin helped us find the perfect bunk bed for our two kids and nice kitchen table that will fit our growing family.

We love working with Austin on all of our furniture needs. We recently bought a dresser for our kids room and plan on buying our new bedroom set as well.

Very pleased with my recent purchase at Ashley Furniture Outlet Store from team member, Austin Sumsion, who was very knowledgeable of the furniture we were considering and helped us with our decision.

We got the furniture we want for a great deal. They were very accommodating and made picking up the furniture very easy.

We have bought a dresser and a couch from them and have been super pleased with the quality of the furniture but more so the employees! Would recommend Ashley Furniture for your house furniture needs.

Danny was very helpful and stayed late to assist us with our purchase.

We were so pleased with our experience buying furniture at Ashley Outlet. Austin was our sales associate and could not have been more helpful. He checked on prices, availability and went all over the store and in the catalog to find the items we were looking for. We felt very comfortable working with him we and are very happy with our purchases. We would definitely recommend Ashley Outlet and Austin to anyone looking to buy furniture.

I had a great experience at the Filer Ave East location this past week, the customer service was awesome and very honest to get me the best price possible. They were patient as we sat on every sofa and measured pieces on the floor to find the best fit. Delivery was scheduled promptly and I would gladly return for future purchases.

It was great! Mike met me at the door. He was friendly and asked me what my interests were. He took me right over to the beds. Gave me the information I needed, and then gave me space to decide. Danny was also awesome. He lined out were to pick up the mattress I decided to purchase. A really great experience.

Sales rep, Danny Cruz was a great help and so friendly and nice to work with. Mike, store manager gave great customer service as well. I was so impressed I recommended them to my son who bought from them the next day. If you are looking for a great deal on furniture, this is the place.

Very customer focused, responsive and helpful.

Great customer service

We had a great experience from start to finish. The salesperson found us a great deal on just what we were looking for. He was kind and courteous throughout our visit. I would definitely recommend stopping by if you are in the market for furniture.

The staff was extremely friendly & helpful. We were able to snag a great deal on a few items. We will be back to shop again!

Ren asked what our requirements were when we walked in, then let us go look around. He came back & suggested we try a curtain couch & provided us with the color options & fabrics. He hit it out of the park! He showed us exactly what we wanted! Thanks so much Ren, you rock!!!

My wife and I went in to Ashley’s being tentative about purchasing a couch but Ren was able to help us out! We came back multiple times to shop out our options and each time Ren was able to run numbers for us and help us feel confident about our eventual purchase! If you are looking for a deal on an incredible couch see Ren! He was able to help us find what we were looking for and we never felt rushed.

Excellent service and selection for furniture. I went here last when I was searching for furniture and I should have gone here first! I will be going to this furniture store for all of my future furniture needs.

Workers are always super helpful when we visit

Employees were wonderful, nice and treated us with respect and integrity, I will definitely be returning for more business in the future and will refer anyone to Ashley Outlet always

Great service. Not pushy. Answered all our questions and a fair price. Thanks

Associate was awesome and very knowledgeable! Not pushy at all, and helpful every step of the way. Not to mention they are the best price in town, and believe me we went to EVERY store!

Shopped the outlet, Danny was knowledgeable, kind, and showed great customer service. I’ll be going back

Danny was knowledgeable and helpful and I didn’t feel pressure to buy anything. HOWEVER, I got a screamin’ deal on an over-sized chair with matching ottoman AND a dual recliner loveseat for $1300!! I am SO happy I stopped in!

I had a really great experience with Ren. He helped me pick out two couches and even helped me get a combination that saved me some money. However, now that I’ve paid for them I haven’t even been given an estimate time of delivery or anything even though I was told someone would call me the next day.

Great selection at the Ashley Outlet store. Danny was easy to work with and and answered all our questions.

Great experience, sales person spent time listening to my interest and specifics. I have confidences in the quality of my purchase.

Danny is genuine and someone who helps your furniture dreams come true! Go to Ashley’s in Idaho falls and find him!

We were pleased with the “no pressure” sales Danny was very helpful and we are very pleased with our clearance selection! I recommend checking this store out! We are excited to receive our new couch! KD

We worked with Danny, he was very easy and helpful but just firm enough to nudge us in the right direction. We're very excited about our purchases.

Great costomer service and ren Smith was great

Very helpful staff.

It was a very gd experience????

Knew what I was looking for and the price I was willing to pay. Went to other furniture stores in town, looked online, but after going in and telling the salesman what I was looking for, Bam! Perfect item, color, and price!

Ren his partner were very helpful at getting us everything we needed. We walked in for two things and left with 8 things, everything we needed!

Friendly service and very helpful.

Very attentive to our needs. Looks like Quality furniture. Had what we needed.

Always so helpful and friendly. A gentleman named Danny helped me and was above and beyond. Will definitely be back!

Friendly, professional, efficient staff. Great service.

Friendly staff that give you your space, but help when needed, and they will work with your budget.

Went in looking for a couch. The staff was very helpful and knowledgeable. Great selection of quality furniture for great prices. Definitely will be shopping with them again.

What we’d seen advertised wasn’t available, but they quickly found other options in the same price range. Loading was also pleasant

They are amazing to work with.

Really nice staff and store. Austin was the employee that helped us and he was helpful and not overbearing like some salesman can be. We love the couch we picked out and can’t wait for it to arrive!

We were excited to finally visit Ashley Outlet! After 4 other furniture stores, we found the perfect couches and tables for our house! We also appreciated Ren’s advice and time, he was kind and helpful.

Austin and the guys at Ashley Outlet in Idaho Falls were amazing today

Great place great help

Great

Friendly and helpful staff!!

Good to work with had the information I required. When thur everything quick and complete. Both salesmen were outstanding

I have bought 2 sets of couches in a years time at the outlet and I am very pleased with the kid I have gotten them from (chet) maybe is his name I will be going back there for more.

Ren Smith was absolutely amazing! I went to the store to look for a sectional for our new apartment. We had just moved across two states and were in desperate need for a couch because we didn’t have enough room for the one we had in the Uhaul! Within minutes he found me exactly what we needed in our price range! I highly recommend going to see Ren for your home furnishing needs!!! Thanks again Ren!!!!!

Ren and Danny did an excellent job helping me purchase a new sectional couch...showed me several different couches and configurations, answered all my questions, made me feel comfortable with the purchase.... All in all, a great experience and I will definitely purchase from those 2 gentlemen again.....

Amazing customer service

Very good experience

The people were great to work with. Very helpful, but it was kind of a mess getting delivery. My couch is suppose to be delivered today, so we will see how that all goes.

I was really happy and satisfied with our new couch set. We shopped around and Ashley’s had the best price and quality. The store salesman named Rin was awesome and very courteous!

Great service and very helpful!! Cant wait to buy again from there!!

Awesome service as usually, Ren was extremely helpful and awesome to work with.

They were so kind and helpful! I am very picky about what couch I like and they were very patient and helpful in finding me the perfect couch!

Great staff and options, listened to what we wanted and quickly had multiple options for us to choose from. Familiar with stock and very friendly. Walked out having ordered the couch we wanted in the color we wanted in 20 minutes. Thanks Ashley!

Great customer service and great inventory.👍

Great customer service! Ren was very friendly, helpful and knowledgeable

Austin was great he really helped me find what I needed and made me feel valued.

There are plenty of options for nice furniture on a budget and employees were very helpful in showing furniture and bringing it to my car.

Great employees!!! Very knowledgeable and helpful and above all PATIENT & NOT PUSHY!!!

Sales men were excellent and very accommodating to my needs and budget. Super friendly with great advice for a new Idaho Falls resident. Wide selection of quality couches. Would definitely recommend.

Great warehouse with lots of options for furniture from bedrooms to living rooms. The sales reps were knowledgeable in options available to fit our needs. I will be shopping with them again!

Ryn was fantastic!

Excellent selection with VERY competitive outlet pricing. Sale person (Ren) was very knowledgeable and helpful.

Great store. Great prices

I was very impressed by Justin. I was buying a lift recliner for an older gentlemen and I had been to lots of places. The prices were all so high for my budget. He helped me find one that was really nice and affordable. Awesome young man.

Nice place and very friendly.

The employees were super helpful and efficient.

I have always had a great experience at this store. Ren has always answered all of my questions He also works with me for all of my specific requests. He is personable and professional The other sales associates are also great to work with as well. I plan on buying all of my future furniture needs at this store.

I am shocked reading these good reviews! Drove 90 miles to check this store out trying to find a sectional that will fit my living room. Found one I loved and he seemed beyond confused at the questions I was asking him. When I go somewhere planning to spend 3k I want great treatment. This service wasn't even satisfactory. I asked what brand it was, he didn't know. I asked what fabric it was, he didn't know. I asked him if I called back to order it how was he to know which sectional I'm talking about and he said oh just say you were the one with brown hair and glasses and you liked the soft gray couch.... Clearly they don't work off commission. Very disappointed because I found one I loved but had terrible service and felt like his friend he chatted with was more important.

Ren was extremely helpful. He did not push but was very knowledgeable about what we were looking for and showing what Ashley had available.

Super easy to work with great experience

Extremely Friendly and fun to talk with

Our salesperson was fantastic! Highly recommend.

The team at Ashley Furniture are amazing!! They are all so friendly ! Thank you!!

Extremely helpful and friendly

I was having HUGE issues getting my advantage card to work online so I went into the local outlet and they were super helpful and were able to get my card issue fixed and my products ordered without hassle!

I was wary about the prices here at first, but the salesman we worked with was awesome. He was willing to meet us at our price point and didn't push for us to purchase more than we wanted. Would buy from here again!

Ren was extremely helpful. He provided very professional service and answered all of our questions

Very accommodating helped us as soon as they could fair prices too

They were helpful in finding me what I need while giving me the space to browse and make decisions. Friendly staff who also knocked some prices down on multiple items.

Danny and Ashley were great to work with. They gave us a great price and great service. Thanks!

Great help and friendly service!

The 2 people who helped me make my selection, Ren and Dani were both great to work with. The in store experience was pleasant and made doing business there very easy and comfortable.

Great customer service by Ren!

I walked out with what I wanted. The sales guy, Ren, made calls to other stores, double checked stock and quality and in short, got me exactly what I was looking for at a price that was cheaper than I expected! Great experience overall. I will keep coming back to Ashley. They always make shopping for furniture easy.

Extremely helpful, knowledgeable and professional service.

We went in looking for new recliners, we sat in a couple and then explained what we were looking for, they pointed us in the right direction and we found exactly what we were looking for. Thanks for the help!

Friendly staff who were there when needed but were in no way pushy. Perfect!

We received the help needed, they answered most of our questions, good prices on what we where looking for

I have been to 5 different furniture stores in the Idaho Falls area within the last several days, looking for couches. There were only two people willing to take their time and actually help me find what I was looking for (I’m picky) and that would fit my price range. Danny at Ashley was great to work with, but due to limited options, he referred me to Ren at Ashley Outlet and honestly that was THEEEE BEST experience I’ve ever had. Someone needs to give this guy a raise! Super patient, super professional, and just all around knowledgeable, awesome dude! THANK REN!!!!

I went into this store with hopes of finding a nice side chair, and that is exactly what I found! The staff was very friendly and very helpful. Would shop here again!

Sales rep did a great job helping me find what I was looking for.

Love the employees! Very helpful. Great sales. Quality furniture!

In all my 58 in dealing with furniture stores, Ashley Furniture has been,by far the best. The construction and longevity of their products have, in my opinion, been outstanding.

Great service today by Ren Smith!!👍👍

Ren was super helpful and patient with my furniture search. He helped me get everything that I needed in one stop. The team that assembled the furniture did a great job. The furniture that I ordered came in as scheduled. Overall a great experience.

Friendly sales guy

I bought some couches from Ashley outlet and Ren is the man you want to talk to. He’s an awesome worker. He is really good with numbers and knows a good deal about couches. Really satisfied

Great going to the outlet, always good deals and nice furniture. Never pressure from a salesman like at the other store.

Danny was fantastically helpful and incredibly knowledgeable of the inventory. Great experience.

Worked with Devon. Ashley’s is the only furniture store for us.

Beautiful store and great customer service !

I found exactly what I wanted and it came in the time frame that was suggested. The delivery guys were great!! This was the first time protection was put up on my door frame. I was very impressed!!

Devin was incredibly pleasant and knowledgeable. We really appreciate his help.

I left a negative review because of some poor service. But then the main manager was in touch within hours. They are helping me with my problem and that is all I could ever ask for. Thank you

Ren was extremely helpful and patient helping us find a sectional for our space.

We worked w/ Ren. He gave us the space to look around. He was very helpful in looking up options that were not on display. Would definitely recommend checking out this place and working with Ren.

Great prices. Great customer service. Ren was great at meeting our needs and extremely helpful.

Not super pleased with my most recent experience here. Went in looking for a furniture set that would need to be ordered in since the only piece in stock was a banged up side table; we asked them to price out the side Table and the set as a whole new. They priced the ruined side Table at almost the cost for a brand new one which was shocking! Then when comparing the “best price they can do” to the pricing on Ashley’s website the difference was pretty stark. We pointed out the differences and tada the best price possible became better… and then they weren’t willing to honor the price match guarantee unless it was coming off their own site, claiming “those sites are scams” when in reality it just sounded like the sites were hard to deal with or had poor customer service. We decided to go to the full Ashley showroom to see the pieces in person and because the experience at the outlet we had felt off. At the full showroom the service was better, associates felt more knowledgeable, more honest and they honored the Ashley price match guarantee. I would recommend saving time and just going straight to the full showroom, when possible/applicable.

Austin and Ren were super helpful in our buying process of a sectional. They helped us make a good selection, and they also helped us get out the door the same day. They even stayed a little bit after hours to help us load up the sectional I would recommend shopping here for your furniture needs. Excellent service.

My husband & I had the pleasure to work with their salesman, Ren. He helped us find the furniture we were looking for in a friendly & knowledgeable manner and he was very accommodating on price & circumstances. We highly recommend Ren & Ashley Outlet!!

Staff took great care of us!

Ren was very knowledgeable and professional. Thank you so much for having such a great staff.

I’m usually annoyed by sales people… Ren is the BEST. Intelligent, patient and helpful :)

We had the best help and got a great deal on our furniture for our bedroom, living room and dining room. All for the price we would have paid for one couch at competing stores. Same day pick up, they loaded our truck for us, we loved our experience.

Overall great experience! Their employee Ren was very helpful and polite. I never felt pressured to buy anything and he did his best to answer all my questions and make sure that I left a happy customer. Will definitely be back and recommend to others!

I have Recently shopped at the Ashley outlet on two separate occasions. Both times Ren was the sales person who helped me. I will be the first to let you know I am not the easiest customer to help. Because I can never make up my mind. Although they were busy on both occasions, Ren was so polite And patient. He helped me with all of my needs, and answered all my questions. I will definitely be a returning customer. Thanks Ren, Keep up the good work, and customer service!

Incredible prices for quality furniture! Just needed an inexpensive couch while in a rental and they gave me a great deal! Can’t wait to furnish my whole house with them! Great selection with lots of different styles!

Ren was super awesome in our couch search, he provided a number of options in store and online. Super awesome to work with!

The service was amazing. We appreciated Ren answering our questions and helping us.

Ren was extremely helpful, knowledgeable, and got us great prices. We’ve been here twice and will be coming back! Highly recommend!

We were helped really quickly and was allowed time to find pieces that we liked. They helped us save a ton of money on our furniture set! I liked their friendly staff!

Great service, great prices, and, easy to work with to mix and match to get exactly what we wanted!

Ren spent a lot of time with us. He listened to what we needed and helped us find the furniture that would fit our needs. We feel we got our money's worth on our purchases.

Ten was super awesome and very helpful!

Ren was awesome. Super friendly, not pushy at all. Let me know what couches I might like and where he has the best deals. Really cool, friendly person. Ren helped me find the couch that I love. Defiantly am coming here again if I want any furiniture. Awesome place to shop!

Ren was so helpful and very honest. He made suggestions that I wouldnt have considered.

Ren was so nice and helpful. He knew the products well and sizes which was important to me. He was quick to find the availability for the one chair I just could not live without. The whole team there is amazing. Thank you Ren. We will definitely be back.

A bit of a maze but a fantastic place. The staff are helpful without being "pushy". A+++++ for furniture stores.

Ren provided some of the best customer service I have ever encountered 👍👍 He was absolutely amazing in helping me choose the various pieces of furniture I purchased! This store is incredibly lucky to have such a employee that knows the product and had answers for all my questions 👍

It was great! The staff was very helpful with my purchase, giving advice and helping me pick matching furniture. Ren was especially helpful in helping me move things around and get a better of what worked with what. All over, a great experience.

Ren was super helpful! He helped us find and afford exactly what we wanted. They have a lot of different things there, so it's highly likely you'll find what you're looking for. Definitely talk to the employees, they're all really great.

Was very pleased to walk into the Ashley Outlet and find exactly what I needed. The salesperson Ren was knowledgeable and super helpful in helping me make up my mind on several items. It was a seamless experience!

The staff was very accommodating to my needs. The product offering was beyond my expectations and the prices were very fair. I look forward to doing business with you again soon.

My salesman, Ren truly went over and above to help me not only find the perfect barstools for our home, but at a price we could afford. He gave me an incredible deal, and was very patient and personable. I will definitely shop here again!

They have beautiful furniture and beds. Their staff is wonderful to work with. Thank you Ashley's for everything you do.

I have always had a good and easy time finding the furniture I need for my home at a good price. I love that they have a giant clearance section and deals going on regularly that can help people find furniture for their needs. I thin that anyone can find a piece of furniture that will be good for their home. I also love how they label if they have the item in stock at the store. This helps you know if the item is available literally at that moment which is really helpful as a customer.

The team was extremely helpful and I found exactly what I needed. I would definitely shop here again.

Great store, helpful employees. We went in to get a couch and they showed us different options in our price range that would work for the area we wanted to put it in. We left with a couch and a beautiful rug. Will definitely be coming back.

Lots of chairs and sofas. Check here before you buy elsewhere. Old lady approved.

Excellent service with courtesy and permanent willingness to satisfy customer needs, interests and desires.

I had such a wonderful experience using the Ashley Outlet store. I would definitely use them again in the future! Not only did they give us a great deal on a couch, they had many to test out and sit on, a majority of their pieces can be bought on the spot and received within the week. So nice considering lots of furniture places these days are out weeks, and months before you get your hands on you’re purchase! You have the option of paying a little more for them to deliver the furniture. Another win! They have a computer that shows you visual of everything not on the floor but in stock at their warehouse, plus the different configurations in the couches. If you’re a visual person like me, that is super helpful. They are willing to give you the best deal with high quality furniture so you walk away feeling like you hit the jackpot. Mike helped us get a sectional and was super attentive to our many requests, and went above his job title to make it work and leave us happy customers. He hustled and listened to our every needs. Sometimes I dread going into places like this because the salespeople can be so pushy but Mike was so wonderful to work with. He made the overall experience a 15/10 and because of him i will be back to Ashley furniture to use them in the future!

They were very helpful. The stores were communicating back and forth helping us find a tv stand that we were looking for. The staff was very nice and helped us find a good price. The manager remembered our names through the process so it showed me that he wasn’t just trying to sell us stuff. They were not pushy at all trying to sell us furniture, they just let us look through the stock and helped us find what would be a good fit.

Great experience! Huge selection of furniture AND we were even given a free area rug with our purchase!! Mike was super helpful and we're very happy with our sofa! Thank you so much!!

Found just what I was looking for! It was a great price and the people were great to work with!

I hate leaving reviews. That being said, they went above and beyond my expectations. So easy to work with and super friendly. They are quick to acknowledge you and offer help. When I said “just looking” they respected that and let me do my thing. Didn’t feel any pressure, which is amazing. When I was ready to ask questions, they were super helpful and I’m glad I purchased from them; wont be the last time. Thanks guys!

The place to go in IF for a great price and helpful service. We came here last after couch shopping all day, glad we did! Mikyra was very helpful and got us a price 20% less than any other store for the same exact set! Delivery guys were quick, efficient and polite, can't say enough about the service especially when compared to the competition!

Went in to "definitely not spend money." Ended up getting a great deal on 3 pieces, so couldn't pass it up! Carly was great to work with! And, when two items went on sale a few weeks later, we called and they happily gave us in-store credit for the difference! You have to check this place out!

Great selection and pricing! Mike was great to work with, he helped us find the perfect couch!

Mikayla was helpful and knowledgeable about their products. She helped us select the perfect couch with chaise for our home. Wonderful customer service and would highly recommend.

Supper organized and friendly. Quick to help and have some great deals!

We had a great experience at Ashley Home Outlet! We were very well taken care of, shown many different options for what we were looking for, and given all the information that we needed. Highly recommend shopping at this store!!!

Mikayla helped my husband and I, on two separate occasions, to find the living room sectional that worked in our space and met our requirements (dimensions, recliners, material/not leather). Mikayla is very professional, knowledgeable, and had a great personality that made it fun to shop for furniture. She worked with us to figure out delivery timelines and gave us her honest estimates of how long all the pieces would take to arrive. We would definitely work with her again and would recommend Ashley Homestore based on our experience!

All the staff was helpful and friendly. They were willing to work with us on every little detail.

Very friendly and patient staff. Very reasonable prices and heavily discounted furniture. I bought a couch from here probably my fastest purchase ever. I definitely recommend it. They also provide long distance delivery and help set up furniture once delivered. There is also an extended 5 year warranty against damage from the manufacturer, physical, kids or otherwise.

My sales associate was Sean Waters. He was extremely helpful and gave me a ride home with my purchase.

If I could give them a negative # I would. I ordered a sofa and loveseat in April. Due to the freeze in Texas, they wouldn't be available until October. The couch was delivered the end of Oct saying it was the loveseat. Now the loveseat won't be available until February or March 2022. Poor customer service, don't return phone calls, there is always an excuse. I will never order from them again or recommend them to anyone. Very condescending.

They have a lot of boxes on floor. Hopefully more stock were in them. Very limited stock. Might be a new store, don't know for sure.

Not really much of an outlet did not have a lot of inventory for quick delivery. Mostly was the usual furniture that you have to order with long delivery time.

Shawn was *incredibly* helpful and patient. I went in to look for a smattering of items and ended up buying 3 bar stools and an amazing change-your-life chair. Can't recommend this store, or Shawn, enough!

Amazing place to shop for Furniture.

My wife and I went in to buy a bed frame and dresser. We were met at the door by a friendly guy named Spencer. He was helpful in showing us a good selection that was on the floor and their online catalog. My wife and I decided on a set, and Spencer got us a good deal. The very next day, the set we bought went on a huge sale on Ashley’s website, and I could have saved more money by shopping that sale. We called back to Ashley’s and Spencer was able to get us that even lower price. I was EXTREMELY impressed with their customer care. I’ll definitely shop here again.

They lie about the price of things because no one knows what they the price is really are!! 😡😡

As always, a pleasant experience. Lots of selections, Friendly staff and decent pricing. Quality merchandise.

Ashley Outlet on Woodruff is the best. They have great furniture at affordable prices, their sales representatives are super helpful and educated, and they do their best to get you what you need. Not to mention they send you a postcard after you’ve made a purchase, like the cherry on top of an already-great experience. Absolutely recommend!

The people are so kind and very helpful.

My first experience with this store was very good thanks to an employee that was very helpful. He has stoped working there since. I have recommended this store to family members and friends because of the service we received, however, in my most recent visits I have not goten such service.. I ordered 2 couches on august 14th and was told there would be a six to eight week wait. The time went by and we received no phone calls. Finally on week 10 I made a call to asks about any delays. I was told they would check and call me right back. I never received a call back so a few days later I called again just to be told they would check and call me back by the end of the day. My wife and I have made countless phonecalls now three months later and have never gotten a call back. Last week we were told they would be in on thursday and they would give us a call but never happened. No apologies have ever been made after countless opportunities to make things right. I can understand product shortages and shipping delays, but I can not understand why no one throughout this experience had the courtesy to let us know what was going on.

Only a 2 because the couch turned out nice, but... It took 105 days from when we put a deposit on a cheap couch to finally get the couch. That, after three previously provided date ranges to expect the couch to arrive that all came and went. The store never called us to update on delays, though. We called or emailed or complained to a Customer Service Facebook page multiple times before hearing from the store to be told about updates/delays. They did upgrade the order to include free delivery. Sure beats them offering the floor model couch (everyone has been sitting of) when they had already surpassed the 90-day delayed mark. Glad we have the couch we ordered, finally! But, it'll take a severe memory issue (amnesia, dementia, or Alzheimer's) before I would even think of ordering through Ashley's again. Under promise. Over deliver.

The staff here are excellent. They are always willing to work with you on price or delivery to the best of their ability. We’ve had several great experiences here. One in particular was with Heath. It was his second day on the job, but we had no idea. And after buying a loveseat, he personally mailed us a thank you card. Top-level service.

Good customer service. They were helpful but not pushy.

We went in to look at sectional options. We worked with Mikayla and she was so helpful and kind. She let us look around but was there if we had any questions. Great service

Went in looking for a couch and accent chair and found exactly what we wanted at an amazing price. Jackson was very helpful and respected our budget. Definitely recommend and I will be going back for my other furniture needs!

My boyfriend and I are first time buyers. Mikayla helped us with everything when it came to picking our furniture and we couldn't be more impressed with the customer service and respect we received here versus the other furniture stores we visited. Mikayla is our go to gal for all our furniture needs from now on!

Mikayla was absolutely amazing in helping us find the perfect couch set!! I’ve never bought furniture in store because I was scared they wouldn’t listen to what I wanted. She listened to absolutely everything I wanted and kept with my budget!! I will definitely shop here again in the future!!

Everyone was really nice. They had much lower prices than all the other furniture stores we went to. And had a good selection of sofas.

My wife and I went in looking for a new couch, we told the salesman our budget and he helped us stay within that. They were really attentive to what we wanted and helped us the perfect couch. Delivery took exactly 2 weeks as I was told. The delivery guys were super professional and very careful with bring the couch inside our home. We are very happy with our purchase and the overall experience.

Good selection of product, but buyers should beware. Upon making a purchase I looked on-line and found the same item for 32% less cost and free shipping. If you want true savings I would strongly suggest looking somewhere else. I wish I had taken more time researching this out before buying here. Also, they have a policy of No Returns, No Refunds!

I walked in and immediately fell in love with the first dining table I saw (after shopping all day for one). Incredible customer service and a very welcoming environment :) Definitely, my new favorite store!!! High quality furniture!!!