Ashley | Meridian, ID 83642

Chuck was great, just moved to boise 2 days ago. Chuck walked us around the store and escorted my husband un the wheel chair. He was very nice and patience. Thank you Ashley

We just moved here and did some shopping around from the local furniture stores and we settled on this location purely based on customer service. The man who helped us was named Brandon and he was perfect. Patient and helpful yet not overbearing and breathing down our necks while looking around. Every question we had, he had answers for. The second part was the delivery itself, which was smooth and easy. The guys didn't make a mess or track any dirt in. Something that has happened in the past. We will absolutely be back to buy more furniture and will make sure Brandon is our guy.

Andrea was exceptionally helpful. We bought a recliner and thought we had to order and wait 2 to 4 weeks for delivery. But she did a final search of the warehouse and found one out there for us. We picked it up the next day and are thrilled. I highly recommend Ashley and especially Andrea.

Went in to buy a shelf. Faolan was very helpful in helping decide which shelf system was going to work best for us, going so far as to see what styles not on the floor might work.

Faolan gave us great service.

Faolan helped me find a sectional and was a great help

Worst customer service I’ve ever experienced walk the store not one welcome in or how can I help so I took my business to Meyer an bought my bed set there. Don’t shop at Ashley’s at this location!!!

I went to Ashley's in April looking for kid's beds. Two salespersons took bets on whether or not we were going to buy anything. We bought a set of beds for my kids with an expected delivery of June or July... It's August and they still haven't been delivered. Last person I talked to said "It will be there when it gets there." Tried to cancel the order to get beds somewhere else and customer service was unhelpful at best, and are stonewallling me from getting my money back. Talked to someone at a different location and they told me "Meridian is notoriously difficult to deal with and never answers their phone." First and only time I'll ever shop for furniture here, this place sucks.

I was lied to and now ignored! I was told by Ben coaches did not need to be moved away from the wall since they would automatically recline away from wall, he is the professional I trusted him. A couple month's later and there is a tare on the back, the only reason Inoticed it was because of the scrapped paint of my wall , I've called, I've emailed, sent pictures, and they have decided to throw this under the rug, all I've asked for is for them to fix the tear not to replace them!