Ashley Store Nampa, ID

Highly recommend Ashley in Nampa for any and all furniture needs. Joe was incredible and made the buying process so easy. He was extremely knowledgeable and exceeded our expectations. Great quality furniture and wide array selection.

Your AI phone service is so bad it won't take a manual zip code that you've typed into the phone you have to speak it and then it doesn't quite know what you want to do and all I want to do is talk to the salesperson at the store and then you get directed out to the factory or the delivery place the warehouse and they can't transfer you. I have been waiting for a chair for a month and a half now. And now I've been just been called and told it's delayed again for another month. This is beyond ridiculous. I'm getting my money back and I'm going over to RC Willey. Ended up going with Wayfair for same chair or could have gone to Walmart who would have honored the ashley price. Never anyone at store with any clout or capability to cancel or make changes to order. Told the new hire she needs to find a new job ASAP as this place will suck out her soul. The young skinny guy was helpful but he had helped me before but I knew exactly what I wanted cuz he'd been my assistant before was disappointed it didn't work but realized that I wasn't going to wait until the end of February and went ahead and credited back to my card so if you're looking for furniture and you don't mind waiting months then come on down. Especially if it's on sale. I realize I purchased this chair on January 3rd and I'm now looking at a February 29th possible March 15th delivery maybe so no we be done.

Joe was very helpful and we enjoyed working with him.

Izzy is such a wonderful worker. She showed use every option we can get in couches and helped us choose a wonderful comfy couch. Give this lady a raise, very nice and polite !!!!

Izzy did a PHENOMENAL job helping us choose a couch for our apartment, 10/10 recommend coming in and seeing her (: !

Joe was great to work with

My husband surprise me to go get new furniture for our new home! Everything went well with our purchase we found sofas we liked. Until I got home and looked at our receipt there had been $999 extra of what we had purchased. The lady that helped us her name is Pattie she gave us her personal number to call or text if we had any questions. Anyways me living 1 hour away I gave her a call and sent me straight to voicemail. I never got a call back then I msg her and no response. Since I don’t know why she was charging $999 extra I called and cancel the order. Ended up going to Ashley’s in Ontario Oregon instead and we are very happy now with our purchase with a lot less money. Thanks to Daniel for helping us.

Had all the answers to our questions and helped us find what we needed!

Went in the store for just a minute, to browse and get an idea of what they have. The moment we walked in, we were harassed, and followed. Despite telling the lady, very politely, four times we did not need any help, and would just like to browse alone, she would not take no for an answer, and became more and more aggressive, to the point we had to turn around and walk out before it would escalate. I understand some sales folks work on commission, but there''s a fine line between pushing for a sale and become an obnoxious tool. We won't utilize Ashleys' again.

Izzy helped us find a great set! She was very attentive and detailed.

Very friendly helped us with all our questions and concerns.

They sold us new mattress ($4000+) and its defective. Its been 13 monts from our purchase and we are stuck. They refuse to exchange on warranty defect. DO NOT BUY YOUR MATTRESS HERE!

Jackie was super aggressive to make a sell and overpromised the available date. Gave us a great deal but we asked three times about the product availability date and she was wrong by WEEKS. Told us they would be available in 4-5 weeks or ended up being 8 weeks.

Knowledgeable, friendly, great personality.

Izzy was awesome. Thanks a lot !

Izzy

Joe was great! Very knowledgeable, pleasant and kind. Would come back and ask for him.

Liz was amazing to work with and super helpful!

We went in to the Nampa store looking for a new love seat and Izzy was able to show us what they had available that met our needs. Izzy was super knowledgeable and very patient as we reconfigured the furniture pieces over and over again. Thank you so much! We’re looking forward to our new furniture!

Joe Hart was super helpful and nice.

Joe Hart was great

Izzy at the Nampa location was absolutely fantastic. She listened and paid attention to what we needed.

Izzy was amazing. She is very knowledgeable and knows the store. When I buy furniture again I will work with her at the Nampa Ashley Furniture.

DO NOT BUY FROM HERE! THEY LIE ABOUT THEIR DELIVERY DATES! LAST YEAR WE ORDERD A COUCH FROM THEM WE WERE TOLD IT WILL BE DELIVERED IN 1 WEEK. IT DIDNT SHOW UP TILL A MONTH LATER. THEN THIS PAST WEEK WE ORDERED A MATTRESS AND WAS TOLD AGAIN IT WILL BE DELIVERED IN A WEEK AND A HALF NOW THEY CALL ME AND TELL ME IT HAS BEEN DELAYED!! ABSOLUTELY FRUSTRATING!! WONT EVER BE A CUSTOMER OF ASHLEYS AGAIN! I WOULD GIVE 0 STARS IF I COULD

We recently purchased a new sectional from here and are still looking for more furniture for our new home. Make sure you ask for Izzy. She has so much knowledge and patience, she spent hours with us with no pressure and gave us so many details for future purchases. I truly had the best experience with her, and this is coming from a salesperson myself. Make sure to use her for your next Ashley purchase.

I purchased a bed frame from Ashley in store. The associates said the bed frame would be delivered on the first of January. I did ask them if they will actually be delivering on the 1st being a holiday. They confirmed that the stores are closed, but delivery is available. A week later I received a phone call saying they do not deliver on the first. I then called to reschedule for the second and they failed to inform me that part of my purchase is on back order. So that pushed me out another 2 weeks. You pay premium prices at Ashely, and you expect the service to match. This is the second purchase I have made from them that turns into an absolute mess with communication and punctuality. I will not be shopping here again.

My husband and I went in knowing exactly what we wanted and Izzy had us out in less than 20 minutes with a new couch!

My Wife & I just bought a couch, Izzy helped us and she was amazing, she got us what we wanted & needed, and she was quick and easy, I highly recommend going to Izzy for your furniture needs!!!

Joe helped us out with a sofa set. He was patient and knowledgeable. We appreciate his help

Information and patience

Ginger and Patty were absolutely fantastic. Ginger is extremely friendly and worked very hard to make sure we were taken care of. She was great.

Izzy was the best at the temperpedic demo! Definitely buying from here again!

Izzy helped us pick out a new chair, went through all the details from features to assembly to delivery and was super helpful! Will return!

Excellent service, very helpful with my many concerns

Liz was a wonderful sales associate. She was very helpful and answered all of our questions. She allowed us to browse on our own and gave us some time to walk around the store and figure out what we were interested in. Her kind demeanor was a plus. We ended up purchasing a couch and chair with her help! Thanks Liz!

Joe was super helpful!! He helped my Partner and I pick out the most perfect bed room set! He was very knowledgeable and friendly ☺️

Joe was super helpful on the sale of a bed set for my family!

Joe is the man, man

We had such an amazing time with Jackie! She was so kind and helped us find exactly what we needed! We had very specific needs due to me getting knee surgery soon as well as having rambunctious children and she lead us straight to the couch of our dreams! When it came time to buy, we had a few complications and she and Pattie were so patient and did SO much work to help us figure out the best option for our budget that we are still so excited about!

Joe was amazing, so kind, and patient in helping us find a new console table for our home. He was even more gracious in looking for new side tables that matched a bed-set that we purchased years ago. We will definitely be back to purchase more furniture with him in the future!

Liz is very professional. She didn't pressure us into our purchase and is very knowledgeable about options.

Jackie was absolutely fantastic! Knowledgeable and innovative with her ideas of color balance and choice of utility. Highly recommended!

Joe was very knowledgeable, helpful and professional. He made the process easy to buy and left me feeling confident in the product that I purchased.

Joe made things easy and was a pleasure to work with!

I was working with Nevy to get a new mattress. She was very helpful with helping me make a decision on which one to go with. Great experience!

I had a great experience with Nevy! She is a great salesperson and knows the furniture very well! Overall easy fast and enjoyable experience at Ashley with purchasing our couch!

Izzy was a great help, very sweet, and very personal! I highly recommend coming in and asking for her directly :)

Izzy was spot on with recommendations for us! Highly recommend her for styling ideas.

Liz the sleep expert was really knowledgeable . I needed help finding a mattress and she found me what I needed. Was very welcoming and helpful . Thank you Liz !

Izzy was absolutely perfect! She was very knowledgeable and very friendly and very easy to work with

Izzy helped us look for mattresses and was amazing! If I didn’t already have a mattress I 100% would have bought the one she recommended. She was so funny and real. If you’re looking for a mattress highly highly recommend talking with her!

Excellent customer service. Izzy is the best!!

Izzy is best helping find the right bed for me!!!

Izzy is absolutely amazing!! 10 stars!! Outstanding sales woman!!😊

Izzy was fantastic! I would definitely come to Ashley again just because of her!

Sleep Expert Liz Aceves was amazing and key to buying our mattress at Ashley. She had extensive knowledge and helped us find the right bed and pillows. Her trainee Ginger was also super helpful and funny. They listened to our needs, gave us space when needed, and did not push us into anything. Their patience as salespeople was refreshing.

⭐️⭐️⭐️⭐️⭐️ Wyatt was fantastic to work with! He was friendly, knowledgeable, and made the whole process of buying our new sectional easy and enjoyable. Highly recommend asking for Wyatt at Ashley!

The staff at this Nampa store are so helpful. When we ran into issues with the warehouse they worked diligently to get it resolved. I don’t remember all the names but our sales person Liz and her coworkers and managers were amazing. Thanks for your diligence. We’ll be back.

Went to Ashley Furniture purchased two queen mattresses that were on sale for $499 each. The service was outstanding, Thank you Joe. They had to have our mattresses shipped in so it took about 14 days to get them into the warehouse. My Hubby saved a $100 by waiving delivery and picking the mattresses up from the Boise Ashley warehouse.

Horrible delivery system You never get to talk to a human when calling the store The robot keeps rescheduling my delivery date It’s ridiculous If I could cancel my order I would It’s not worth the headache of trying to get the delivery

Izzy made everything very easy. She helped us compare styles, colors, options quicker than I could ask. I'm so glad their return policy has changed. (A little peace of mind) Very much looking forward to receiving our new living room set

Such wonderful customer service! Izzy was so knowledgeable and helpful!

Izzy is great!!! Great customer service, awesome vibe and personality, she new exactly what we needed!!

Liz was great! Helpful and very nice

Working with Izzy was amazing-she would move and measure pieces as needed to help me feel good with my choices. She has a great personality and was fun to work with.

I'm Really happy with the service and attention that Lizz gaves us while shopping for our furniture, I was able to find everything i was looking for with her help. She was the only one to greet us with a smile .10 out of 10 i recommend to hit up lizz if you're looking for a great deal on furniture.

Izzy was fabulous to work with! She basically read my mind and showed me the perfect furniture pieces I was looking for. The Nampa store has a great selection and is super easy to navigate through different styles. I found everything I was looking for in a little over an hour and I couldn’t be more excited!

Izzy was very helpful and fun to do business with ! Will definitely go back in the future for more wonderful things!

Izzy very helpful very good experience, she is the best!

Stopped in to browse furniture and found so many great pieces for our new home! Nevy was incredibly kind, patient, and helpful! She allowed us the space to walk around and talk to each other, but was also quick to answer questions and tell us about the pieces. Very happy with our experience!

Izzy was amazing and patient!

I had an excellent experience working with Izzy at Ashley Furniture. From the moment my wife and I walked in, she was welcoming, attentive, and genuinely focused on helping us find the perfect pieces for our home. She listened carefully to our needs, answered all our questions with patience, and offered helpful suggestions without ever being pushy. Izzy’s knowledge of the products and their features was impressive, and she made the entire buying process smooth and stress-free. She also went above and beyond to ensure we received the best deal and delivery timeline possible. If you’re shopping at Ashley Furniture, I highly recommend asking for Izzy—her professionalism, warmth, and dedication to customer satisfaction truly stand out.

Ashley was the worst experience of my life with a company. They took my cash and set up a delivery. Then after months of rescheduling, they said I didn't pay and canceled my delivery. I wouldn't recommend dealing with them for anything.

Izzy was the best sales person everyone was super helpful

Wonderful experience! Very professional😁

Izzy is a fantastic sales person!!!

Isabella Herrington was our sales rep. She was very friendly, very helpful, knowledgeable as to product information and location within the store and very professional. She was a joy to work with and I would recommend her highly to anyone!!

Izzy was helpful and made purchasing fun!

Great shopping experience. Izzy was great!

Products are garbage. Our couch ripped on all 4 cushions in 6 months. Customer service in store that was supposed to help after the call center failed twice, never called back.

Izzy helped us out and was very knowledgeable and quick with getting us taken care of. Would come buy from her again for certain!

Izzy was amazing very helpful and help me get a great deal

Lizz was so helpful!! She had top notch h customer service. The front desk was efficient with getting us financed and all checked out.

Jay was great. Highly recommend Jay. Very patient and knowledgeable.

Izzy was very knowledgeable and helpful while I was choosing furnishings for multiple rooms. She was very kind and patient with me even during my moments of indecision. Thanks for doing such a great job and taking so much time with me Izzy!

Awesome staff (Wyatt and Izzy)! Wife and I came into the store with our three kids and everyone was so helpful and patient. Had a great bedroom set and ended up buying a mattress too! Very pleased with the experience and will be back for future furniture needs.

Had exactly what I was looking for at the price I wanted. Izzy did a great job!

Our experience at Ashley was smooth and easy! Wyatt was a great help and gave us plenty of options until we found our perfect new couch!

These clowns repeatedly messed up my couch order brought the wrong color came back without the right color took the one they brought left us with an empty living room. Meanwhile said there was gonna be someone in contacting us in 24 to 48 hours and failure to do so called customer service. They were no help now apparently have no order on file. Been nothing but a nightmare I’ll never use this furniture company again

Izzy is fantastic!! Answered all of our questions. Customer service is off the hook. Friendly, no pressure, experienced in all respects of furniture sales. Definately will be back.

Great experience! Izzy, did a fantastic job of finding what we wanted configuration and fabric.

Wyatt was sooooo amazing! He made my shopping experience enjoyable and easy! He was very personable and we had great conversations along the way of getting us some new bedroom furniture! I will be back and can't wait to work with the Ashley Team again!

Izzy is a awesome sales lady, !! Scott the Manager is the kind of person that brings a guy like me back!

Nevy and Joe were both very helpful and knowledgeable. We felt they were invested in helping us find the right mattress for us at a payment plan we could manage. We are glad we came here.

Izzy is amazing! She helped us so choose the perfect pieces for our new house! Thank you!

Izzy was fun and friendly and knowledgeable! Highly recommend her!

Caleb and Izzy did great! 10/10 recommend them! Izzy was very helpful when my husband and I first came in while shopping for a new bedroom furniture set. Caleb helped me check out and was very patient and helpful with the order process and explaining the delivery process and protection plan to me.

Nevy Garvin at the Nampa store was absolutely amazing. She was very attentive and went over all the details. Quick, professional, friendly and a delight to work with.

Izzy was very helpful and got our couch ordered quickly. Highly recommend

Sales people were absolutely fine although now I question their knowledge on shipping process. Bought on a Sunday 5/4/25 with a delivery date of 5/13/25 if not sooner. Very next day, received a call furniture would not be delivered until 5/17/25.....which is the day we have a grad party. Quite a different story within less than a days time!

Izzy was very helpful and informative. She asked what we were looking for and took us right to it. All of the employees were nice and greeted us as soon as we walked in.

Awesome experience, Izzy, sales lady was great, overall great service, would recommend to anyone needing furniture

Izzy was wonderful and patient. But so knowledgeable and made the experience stress free and smooth. Thank you so much

I had been searching for a couch for a few years. I’m super picky. Went to Ashley and was greeted by Liz. She was so great! She introduced herself, asked what we were looking for, and offered assistance should we need it. I told her I’m picky and will know it when I see it. She respected that and gave us space. She’d check in every once in a while. I’m the type of person that if you bother me too much, I’ll leave. She handled me perfectly. A male that worked there stepped in and tried to take us on a “tour” of couches. He was super nice but he stepped over Liz and was quite the talker. That’s great for some people but not for me. Anyway, I finally picked a couch. Liz was great at explaining everything and applied a sale promo which made me come in almost $1k under my budget. 🎉 When it came to delivery they stayed in touch every step of the way. I received a call and an email to confirm my address. A day or two later I receive a text and an email giving me a window time of 8am to noon. The day of they text and called to let me know they’d be to my house in 27 minutes. I work nights so I sleep during the day. I told the guy that called I’ll be sleeping but my mom was here to assist them. He was so apologetic about calling while I was in bed. I had just crawled in bed so it wasn’t a big deal, he’s fine. When they got to my house my mom worked out where it was going. She told me he said they know there’s someone sleeping so they be very quiet… and they were. Thus far we’ve had a great experience working with Ashley. And Liz was awesome!

Izzy was awesome and alot of help. She helped us fine everything we needed. Helped me interpret my wife's directions and my wife was happy with the choices.

Geneva was the best! She offered selections without any kind of pressure. She knew exactly where to find the items we were looking for and allowed us space to wander a bit on our own. She was immediately available to answer any questions we had. She listened to me as if I held the world’s deepest secrets and was the most gracious young woman. Ashley Furniture is well represented in Geneva Gaim.

Izzy was great! Very patient and helpful with us getting furniture for our new home

Did not keep to their word. Said would take mattress upon delivery. Did not take the mattress upon delivery. I did everything they asked such as bagging the mattress and bedframe. The driver said “he did not have room on his truck which makes no sense. He can’t fit it on there after taking my new bed off. Getting a bed from ashley has been more of a headache than anything. They’re making me carry my bed out of my apartment, down the 2 story stairs in order to pick it up. Unless i just want to leave it outside of my apartment which leaves no walking room for my neighbors.

Izzi was awesome!!

Enjoyed working with Izzy and her good knowledge and helping us with our purchase. Fun personality!

Izzy was very helpful and friendly. I highly recommend reaching out to her when making a decision on sectionals.

Izzy is top notch!!!

Izzy was fantastic, really friendly and knew what she was doing! Definitely would love her help again

Izzy was super helpful! She helped me decide on a configuration very quickly, there was no pressure from her and I was able to get exactly what I wanted. I’m excited for my new couch, thank you Izzy!

Izzy was a great help & very knowledgeable she gave me great feedback and made my purchase experience seamless. 10/10 Service

Watts works super hard and is very helpful

Great customer service in store but terrible process of getting items delivered on time. Purchased a recliner in store and scheduled a time for delivery to have it rescheduled a week later. We were then given a window of 1130 - 330 then at 330 received a call their truck was having issues to be given a window of delivery at 530 to then be told delivery by 630. I will never purchase another item from Ashley given their unorganized process for delivery. I’ve always purchased from high end companies and thought I’d give them a try. Go with your gut and buy from high end for quality and white glove service.

They were awesome and had great selection and quality furniture! Izzy was the best!!

Izzy was great. Very helpful and not pushy

Izzy and Wyatt were amazing!

Caleb and Wyatt took great care of us. Thank you so much!!

Izzy was Awesome, my experience was absolutely incredible.

Just left this store, Heather was my helper and Scott was the manager. They both teamed up and got me the deal I was looking for. Im a hard bargainer and they easily were able to put me together with no effort at all. I will keep this store on my radar for future purchase.

Navy and Izzy helped me and I had a great experience picking out a new couch. They were patient, knowledgeable and not pushy. So excited for my new sectional and love the promo deals.

Everyone at Ashley was very helpful. I was able to purchase the items that I had been looking at for several months. I'm very pleased with the service.

Izzy is super nice. Her service was fabulous. She was patient and a joy to work with.

Great costumer service! Wyatt was willing to talk to the store manager, honoring a lower price though the sale was over. I will definitely continue shopping at Ashley!

Absolutely loved this store! Best buying experience a person could ever ask for. The customer service was a model for every other store. From Wyatt to Caleb and Scott all were completely perfect. Definitely my go to store from here on out. Especially for a bed!

Izzy is helpful in reminding of how old is am. She is an awesome sales person.

Great experience with Izzy and Joe. They made the buying process seamless. Would definitely recommend Ashley for anyone shopping for furniture.

Came in 30 minutes before closing and had a super friendly worker named Joe help me purchase a desk 10/10 service would recommend going with Joe as your salesperson.

Everyone was fantastic! Izzy was especially helpful!

I was very pleased with Lizz at the nampa store. She was very insightful. Thank you Scott and Lizz for helping us out.

Izzy did a tremendous job!

Nevy was great to work with. She was friendly and accommodating. We were looking for a dining table and she helped match tables and chairs in the store and looking online for us.

Received great help from Izzy and Caleb, thanks again!

Scott, the manager is hilarious and warm. Izzy was wonderful and adorable.

Joe was very helpful with our transaction. Looking forward to our next furniture shopping with Ashley Store. Wonderful customer-service experience.

Great fast and efficient service!! Izzy is the best!!

Caleb and Joe gave me husband and I exemplary service. Really enjoyed our experience at Ashley. Thank you!

Store very neat and clean. Our salesperson Izzy was very helpful, friendly, and informative. She's a shining star!

We went to the Ashley Furniture Store in Nampa, to help my mother buy some new furniture for her new apartment. Wyatt assisted us with the purchase of a number of furniture items. He was very knowledgeable about the furniture this store carried, the shipping procedures; and showed a great deal of patience while helping us. This was a great example of good customer service. I will be back for future furniture needs. Thank you Wyatt.

Scott and Izzy were great. Izzy gave us so many options to choose from and really listened to all the request we had

WOW!!! In and out super quick and with lots of discounts… THANK YOU!!! Great customer service!!!

We were helped by a very sweet lady named Izzy. She was very helpful, informative and detailed. Great experience

Izzy is so sweet, huge help!

We have haf many years of great service from Ashley Furniture. Our latest purchase of a new mattress was exceptional, Izzy at the Nampa store was patient and helpful while we tested many mattresses out.

Wyatt was very helpful and knowledgeable.

Wyatt was super helpful and knowledgable!

Heather was so helpful! Helped me start a list of my favorite tables, made it much easier for me to narrow it down. Thank you so much

Izzy is the best!

Izzy was great and super helpful!!

Loved working with Izzy. Very helpful

I had a fantastic experience at Ashley Furniture thanks to Izzy! She was friendly, knowledgeable, and took the time to help us find the perfect couch within our budget. Izzy made the process easy and enjoyable, answering all our questions without any pressure. Highly recommend working with her!

Izzy was very sweet and helpful with getting my couch! Super great shopping experience

Yzzy and the managers were great working with us as we purchased a living room set. Didn’t feel pressured to buy or anything! Excellent customer service! Lots of information for us to make the best decision. Beautiful store as well.

Izzy was amazing- love our new mattress

Joe was fantastic - showed us great options and was so helpful.

Caleb was so good and helped me so much. I would come back

Had a great visit to the store. They were super friendly and extremely helpful getting me a great deal on my mattress.

At first, our experience with Hector was fine when purchasing our order. Weeks went by, we never received information on our order. After calling, he repeatedly kept putting me on hold or offering to call back with more information rather than being well prepared to answer simple questions. All that for me, not him, to realize my order was messed up. He did not communicate professionally and doesn’t seem to be well trained to handle mistakes. As someone who works in customer service, I was so disappointed with his services that I cancelled the order. Should you decide to purchase here, be aware that training in this store with their salesman may be underwhelming.

Izzy is amazing! Big help low pressure just what I like👍🏻

Ashely Furniture in Nampa was great and Izzy was fast, efficient, and knowledgeable for help!

Izzy and Joel were fantastic! Super helpful in every way possible. They went above and beyond to make sure we were taken care of!

Great sales. Never felt pressured or anything and made it personable. Wyatt, Liz and Joe were who we gathered our information from.

Izzy was outstanding! She answered all of my questions while still allowing me time to shop and consider. I found exactly what I needed with her help! Thanks Izzy!

Izzy is such a pleasure to work with! She took the time to unpack the vision I had in my mind and made the purchase so much easier!!

Izzy was very kind and helpful. She pointed us in the direction we needed and made the shopping experience nice and easy.

Me and my wife went in to Ashley furniture in Nampa looking to up grad are couches. We had the pleasure of meeting Abel and Scott there sales team. Although we didn't purchase anything we are definitely going back and looking to work with Abel to purchase in the near future. Thank you for helping us and being so great. Keep up the good work Abel

Izzy and Joe are very excellent to work with. Definitely recommend them.

I went in to the store for an area rug, and Wyatt explained all my options to me clearly, and right off the batt. I’m a little wary of sales personnel, but he gave me the space I needed to make my decision, offering the information I needed to support my choice. When I found what I was looking for, he was super helpful and carried it out to my cat for me. Ashley has always had quality home furnishings, and I got a really good deal on a very large area rug. I’m a happy customer!

Izzy was amazing and very helpful thanks again for the great experience! Abel was helpful as well.

Heather was awesome in selling us our new couch! Thank you so much!

Izzy was Fantastic

Great products. Great customer service. Love the staff at Nampa Ashley

Great service and great price!

UPDATE: I went into the store and immediately was helped, sectional was arranged for pick up and I can see that my refund is in process. THANK YOU! I have waited months to write a review in hopes that Ashley Furniture would make this right. If I can save one person, the headache we have had PLEASE READ!! SAVE YOUR MONEY! This has been the WORST experience buying a sectional. I ordered our sectional at the end of July along with a chaise chair. I specifically asked about their return policy and was told 7 days. I received a phone call 2 days before delivery that the left chaise to the sectional was on back order, so I declined the delivery. I wanted it all delivered at the same time to be sure the dye colors match. Saturdays comes, and my garage was open as my kids were playing outside while I was running errands. They delivered the pieces they had despite me refusing it two days prior and placed it in my garage. My kids called me and I came home to find a ton of unopened large boxes in the garage. I opened the chaise chair box to find it damaged and immediately called the Nampa store. They told me they do not take returns because it's already been delivered but I could have it replaced. I wasn't even there when it was delivered!!! I didn't want a replacement and told them it's within the 7 days. The manager said the return window is 72hrs not 7 days. So basically, the sales assoc. lied. Ok, I was clearly within the 72hrs. The manager then called the next day and said that was for online sales and they do not do returns. WHAT? How does a manager not know his own return policy? A complete bait and switch. They finally agreed to pick it up and allow the return. They partially refunded me and then it took 2 months to get my full refund but not without constant calls to do so. The left chaise to the sectional was finally delivered 3 weeks later with NO legs included. They ordered the legs, a week later only ONE leg was delivered. A week after that 4 legs were delivered but they were the WRONG legs. Finally, a week later the correct legs come. It's now almost October and we finally had a full sectional sofa to use. They wanted to send a technician out to install the legs. We told them no and attached them ourselves. I get a call that they have scheduled a technician. I immediately cancel. A couple days later another call confirming the tech. is scheduled. Again I cancel. The next day, a technician shows up. I have wasted so much time on calls and time off work to deal with this. But WAIT, it gets WORSE! Early Nov. we notice a couple tears at the seams on 2 cushions. I call cust. service; they tell me to make a claim with warranty. We call warranty, they say they won't cover it and that I should have read the terms and conditions. WHAT? I call the store, they say "no the warranty should cover it". I call warranty back and they say they won't cover it because it's a manufacturing defect so to call cust. service back. I call customer service and make a claim and send pictures. Even after being told they expedited them, we did not receive them until mid-Dec. We changed them out ourselves. Then early Jan middle cushions starts to fray again along with the left chaise. Cust. service has me send pictures, they order the parts and send out the technician. Tech. shows up 2 weeks later and finds that they ordered me 2 middle cushion covers and never ordered the left chaise cushion cover. Again incompetence! The technician was kind and he orders the left chaise cushion cover and notices now that the dye color is different. He reports that as well. Today the tech. comes to replace the left chaise cushion cover and inspects the rest of the sectional and finds the right chaise to the sectional is also starting to fray. Who has time for this? Too much money to spend on JUNK! The pieces do not connect together like other sectionals, we are constantly pushing the sofa back together and fixing it from separating.

Just purchased my fluffy couches i wanted since last yr. Absolutely love the nampa store customer service. the people working there are amazing from the sales staff Liz! U where awesome, to there manager Scott thank you for everything u did to make us happy. Also there wonderful ladies that help with finance. Because i was not ready with my card lol. As always we are left with a great experience. Thank you all. And i will be back for my bedroom set!

Izzy was super friendly and able to get the answers to questions that were asked

Had great experience

Super nice and I got a great deal!

We searched furniture stores tonight looking for the right couch for us. We finally came to Ashley and Izzy helped us tremendously! She was so sweet and got us what we were looking for and was great to work with.

Izzy was very attentive when we needed some questions answered, but also allowed my husband the space to talk and make a decision. we ended up buying a couch and would definitely buy from Ashley again

Izzy was so amazing to work with today! She was so helpful and patient with my family and I. We can't wait to come back when it's time to buy new livingroom furniture.

Izzy was very helpful! Highly recommend.

Liz was Very Helpful and great to work with. I’ve now bought my couch, rug, and entertainment center from there and everything has gone smooth and perfect. Definitely recommend Ashley furniture.

Izzy and Caleb were extremely helpful and patient. This is the 3rd item I've purchased from the Nampa Store and highly recommend it

Ezzy was amazing She made the whole buying process easy

My sales associate was Wyatt. He was great and kinda fun to work with. He showed characteristics that of a big kid. He really wanted to make sure I was happy with the quality of my products. He was fairly new but I think if he stays he will have a great career ahead of him. Joe was our financial guys and he was great at looking up all options for us for financing, he was kind and willing to go above and beyond for me. Over all I am very pleased that we chose this location.

Liz was amazing, got us set up with a brand new living room set, with a 5 year protection plan and free shipping. Sectional, giant lift top coffee table, end tables and a lamp for under 3,000, and two year zero interest financing. Liz wasn't pushy or fake, very pleasant experience, would recommend if you're looking to invest in something nice!

Izzy was great and very helpful

Liz was fantastic. Very personable and easy to work with. All the staff here were helpful and accommodating. Definitely recommend the Ashley furniture store in Nampa, ID!

Izzy was super helpful from the moment I walked in until I was ready to purchase my items. I mostly appreciated that she was available but allowed me to browse through the store on my own.

Héctor did an outstanding job on finding us a great deal on new recliners for our new home. We will definitely be coming back!

Very friendly and helpful

She such a great worker such a helpful person hope to see her again

(Translated by Google) Very good person Liz is very attentive 😉 thank you for helping 😊 (Original) Muy buena persona liz es muy atenta 😉 gracias por ayudar 😊

Heather was fantastic- very knowledgeable and helped us decide on the perfect couch and dinning table that we love!

Thank you so much to Caleb and Scott . Beyond helpful, kind and patient while we kept walking around not sure how to decorate our new house . Left fully satisfied and our house will be furnished now finally now .

Izzy at the Nampa store is the best! Thank you for putting up with my indecisiveness, and my kid's weird slang terms. 😆 It'll be so nice to finally have a new mattress that isn't older than our sales lady!! 😅 We are so excited about moving into our new place with our nice new furniture! Thank you again for your help with everything!

I can't say enough about the customer service we received from Izzy. Very knowledgeable and knew the products and payment options very well. Izzy made the transaction an easy one. If we need more items we will use Izzy without hesitation.

Liz was great in explaining all the features and giving us our own time to look at couches and make decisions and was there for when we were ready to buy. She explained the discounts very well. Thank you Liz for your help.

As soon as we walked in we got a warm welcome from hector. We were shopping for a mattress for my mom and he made the transaction easy and seamless, Thanks hector!! *If you’re looking for someone that isn’t pushy on purchasing ask for hector 10 out of 10

Hector was very helpful in finding the right mattress for me. He was super friendly and professional

Great customer service, very fun employees, Izzy helped take my items to my car. Will definitely be back!

Ashely will not allow returns if customer is not satisfied. If the color is wrong, the fan is too loud on a fireplace insert, you are stuck with it. No Refunds. I will not purchase anything from Ashley again.

Izzy was friendly & helpful!

Joe was extremely helpful, patient, honest and knowledgeable!

The staff was so friendly and helpful! Caleb really took his time and was super patient with us. Really loved my experience here, thank you! 10/10

I bought 2 bedrooms sets they didn’t honor the delivery time I canceled the entire order and they were supposed to refund the money to my wife’s card and up to this date they can’t find records of the order number or where the money went👎🏻

Izzy was amazing, too come in and talk to and order from.

Liz was extremely helpful in helping me place my order for a new dining room table set over the phone. Not only was she friendly, she also did whatever she could to help me get a price that was comparable to a different Ashley store. Would 100% recommend the Nampa store over others in the valley (it’s worth the drive, trust me!).

I was searching for couches and had the pleasure of working with Heather. She made the buying process incredibly easy and enjoyable!

Liz and Scott were amazing!!!

We worked with Izzy and Joe and they were amazing! Previously went to the location I meridian and did not have the best experience, we gave it another chance at this location and they made up for it tenfold, they listened to our concerns and made sure to take care of us. We are so happy with what we purchased and Izzy and Joe are amazing!

I had such a wonderful experience working with Liz! She was incredibly patient, kind, and super helpful in assisting me with the purchase of coffee and sofa tables that fit perfectly in my space. Liz took the time to understand my needs and made the entire process stress-free and enjoyable. Her expertise and warm personality made me feel confident in my choices, and I genuinely feel like I made a new friend. I can’t recommend Liz enough—she’s an absolute gem!

Liz was absolutely amazing!! Thank you for a great time buying our mattress. Ask for Liz!

Liz was amazing and helped us find the perfect mattress for us! We will definitely be recommending her.

Hector was very knowledgeable in our mattress shopping. Very welcoming and personable. Would recommend him again

Hector was very helpful and knowledgeable. Especially liked that he wasn’t constantly checking on me. He let me do my browsing and was ready to help when I was ready. Definitely ask for Hector if you go in.

She’s fantastic help!!

Hector was the man. He helped us get out in no time answered all our questions and was very knowledgeable about all the furniture! We will be back to use him!

We found the perfect sectional and dining table at a very reasonable price. The sales manager is very knowledgeable about the quality testing done on every piece of furniture. Quality and durability are very important to us. Izzy also did a phenomenal job pointing us in the right direction and explaining every step of the process, which was quick and efficient.

Izzy provided us with excellent service. Took her time and answered all our questions. Gave us all options available on the furniture we were looking at.

Great store and staff. Izzy was very knowledgeable and helpful with identifying our needs.

We highly recommend the Team at Ashley. This is our first visit to this store. Joe, Wyatt, Liz and Heather were all fantastic. Helps us with furnishings our new home. We will be back!

Izzy was very helpful when I purchased my Tempur-Pedic, and made it a seamless process that took no effort. Hector and Wyatt also loaded a clearance dresser into my truck for me, i hardly had to lift a finger!

Izzy was great,

Izzy was helpful, clear and gave us the best deals! Will always come back to Ashley’s! Thanks Izzy & Joe!

Great Job Izzy, you made it so easy!

Liz was a good help with finding what I need! I would highly recommend her!

Hector was so helpful! He made a hard decision so easy!

Awesome service , salesperson Izzy very friendly and helpful. Not pushy

Izzy is an extremely helpful and very kind associate. I highly recommend coming to her with anything you need when looking into furniture!

Izzy is so helpful and friendly as well as very knowledgeable at her job. She made me and my family feel be try welcomed and informed on our purchase. Would highly recommend 10/10

Izzy was Amazing, very polite and great customer service.

Hector and Scott were great at working with our family in selecting a couch and recliner for our home. Highly recommend!

Amazing experience at Ashley Nampa! Izzy our sales gal was exceptionally knowledgeable and helpful. Joe the manager went above and beyond expectations! Bottom line - we purchased our entire living room from this store and today we purchased our stunning dining room set. We can’t wait for our next purchase here!!

Joe at Ashley was informative, knowledgeable, and very helpful! We purchased the perfect coffee table and will be back for a mattress!

5-star review for Joe (store manager). We came in needing help on a return after 2 weeks of getting nowhere with online customer service. Joe went above and beyond to help us with the return. Excellent customer service. Won't order online again. Save yourself the hassle and just order from Joe's store.

Izzy at Ashley furniture in Nampa was a wonderful sale person. She was attracted, super friendly and answered all our questions. We will definitely go back for future purchases.

Perfect experience, Izzy explained all the details in buying bed and mattress. I’m really comfortable talking with her. She’s very knowledgeable and nice person to talk to.

Caleb and Joe were extremely knowledgeable and excited to help us. We walked away feeling very confident about our purchase.

Hector helped my mom pick out a dining room table. He was super helpful and kind! Thank you!

Great furniture ask for Izzy!!! She’s the best!!!

Izzy was so amazing today. She helped us find the perfect loveseat, very quickly with no hassle. 10/10 would recommend.

Izzy was very helpful with picking out our new couch. She seemed to know a lot about the couch we were already interested in. Would definitely recommend!

Very helpful

I found what I was looking for with the help of Izzy at the Nampa store. Glad I came in.

Izzy was very helpful, open, friendly, and informative. We enjoyed her as a sales person.

Liz was great and the head honcho was a great to haggle with!

We had a great experience trying out some new couches. Joe was a great help! He was not pushy and helped us explore all our options! We will be back!

Travis was very helpful and answered all of our questions. He made the process super easy. We had a great experience.

Wyatt did great job getting me what I needed and delivered in a tight time frame

Liz at Ashley furniture store was incredibly helpful in finding us the right couch & recliner to fit our ever growing family. She took the time to listen to our needs and made the whole furniture buying experience a wonderful time.

Caleb was very helpful with getting me what i was looking for

Izzy was very nice and helpful! I got a leather sofa!

Liz was great to work with and answered all our questions. We would recommend working with her for any of your home furnishing needs!

Scott / Manager & Hector / Sales Associate - Awesome Team - Thank you Ashley Furniture for our new living room set!!!

Great experience with Izzy. Very helpful and knowledgeable! Great service!

Hector was great. Got us a great deal on a living room set.

Great prices. Nice selection and wonderful staff. Izzy was a pleasure to work with.

Liz was amazing to work with, best experience buying furniture!!!!!

It was a very nice experience, Liz was a very helpful and patient person with me and my husband, she gave us all the information we were looking for, and took the time to let us decide what was best for us and our home.

Izzy was great, very helpful.

(Translated by Google) Very good person She gave me her best attention and speaks Spanish (Original) Very good person Ella me dio su mejor atención y habla español

Elizabeth Aceves help us with our 2nd order at the store she was able to give us all discounts we could .. great customer service

I Hate Shopping but Liz Was Great! Wasn’t Pressured not Hurried. Great Experience.

Travis did a great job! Him and the whole team were very helpful!

Loved the furnature

Travis was awesome to work with. Got us exactly what we needed at a great price. Fast friendly service with a great atmosphere.

Izzy was very helpful answering our questions. Made the process of buying a dining room table very easy.

Izzy and Scott made our trip to Ashley Furniture store in Nampa a great experience, no pressure salesman, just knowledgeable and friendly Big shout out!

Caleb and Hector have amazing costumer service. Literally above and beyond I wasn't even here for furniture and still had my problem solved. Thank you guys.

I came in looking for things to furnish my home and i just wanted to leave a review for my salesperson Liz. She was able to help me figure out different options on would look best in my home and also worked within my budget. she is truly an outgoing person which i loved because it felt so easy to talk to her!!!

Scott, help me out and he was very helpful. He had to pass me to Isaiah, and he was very knowledgeable. As well and helpful.

Caleb was very friendly and helpful. He gave us our options on deals and add ons to get us free delivery and save money! Win win. Absolutely happy with our experience.

Our experience with our sales associate, Caleb, was amazing. He was attentive, kind, and in no way pushy. He made our entire experience a five-star experience, and worked directly with the manager Scott to own the day. Thank you.

I met Isaiah on his 2nd day and he was fantastic! Due to delayed home build I was finally able to make my purchase today!! He is an asset to this company.

Great experience! I felt like a queen being here only for a mirror! Travis led me around to look at all the mirrors and even had the help of Eva as well. Satisfied customer here and would definitely recommend!

Came into this store about 30 minutes before closing tonight and told the Travis & Joe I was looking for a GREAT deal on a couch, 3 seat sofa or sectional. Within 10 minutes Travis showed me a floor model clearance I couldn’t say no to. Awesome 3 seat grey faux leather recliner at an excellent price. They expedited the sale & I walked out happy within 30 minutes of arriving. Excellent, no hassle service. Will be coming back.

Izzy was great to work with. We appreciate her not being one of those sales people that follow you around and pressure you.

Isaiah, Brianna and Scott were all super friendly and helpful.

Liz is a customer experience expert. I brought in my father for a new bedroom and she consistently was able to meet our needs. We appreciate the way we were valued as customers. We will 100% shop at this location with Liz again!

We had a wonderful experience with this team!! First we came in the morning and purchased a couple wall hangings & we got such a great deal on them we came back later & purchased a dining set & rug! The entire team was great but, have to give some direct kudos to Scott & Isaiah for being so flexible regarding the pickup of the table!

Friendly service! Liz was awesome!

Izzy and the store manager are awesome. We had a few hiccups but they took care of us.

Izzy was an absolute pleasure to work with. Extremely professional as well as knowledgeable about products and was able to answer all questions without hesitation and second guessing herself.

Great Service!!! Izzy was super friendly and helpful!!!

Liz was awesome and funny and personable really enjoyed my wife and I time shopping.

Liz is amazing. Such a sweetheart, great to work with. Was able to have my order placed and scheduled for delivery smoothly

Let's start with the sale. Isaiah was super pushy on the protection plan. Too pushy. We repeatedly declined. Still pushed. We decided to pick up our bed from the warehouse instead of a $250 delivery fee. We were told point blank, we have to be there first thing in the morning when it arrives at the warehouse or it might be sold to someone else before we pick it up. It's a first come, first serve basis. Even if we ordered and paid for it, it could be resold out from underneath us apparently. We specifically asked if the bed was going to be 4-6 weeks or and we didn't want to place an order if that was the case. Order was to arrive on 10/15(about a 1 1/2 weeks out), I called to confirm it was there and they confirmed. I arrived and they only had the footboard and rails. No headboard. I'm then told to call the warehouse everyday to check for it's arrival. That would be great if anyone ever picked up the phone, it rings and rings and finally says that number is not accepting calls at this time..????? I call the store and they cannot reach the warehouse either. As of yesterday, we are told it won't be delivered until November, possibly. Avoid this place if you don't want the headache and run around.

Liz was an outstanding sales professional who went above and beyond to ensure my family found the perfect pieces of furniture that fit both our home and lifestyle. Her patience and attention to detail made the entire experience wonderful.

Izzy was super sweet and fun to work with. She has great knowledge of the inventory. 5 stars isn’t enough! Thanks Izzy

Isaiah and Izzy were super helpful in getting us set-up with the perfect kitchen table for our home. Scott the manager was also incredibly kind and helpful.

Joe and Amanda were awesome, great to work with, and very professional, with a great hint of sarcastic humor.

Travis was great to work with and was very considerate of my time and child. We bought a great couch!

Travis was friendly and helpful and my daughter found exactly what she’s been looking for!

Caleb, Joe & Izzy were great to work with. They were knowledgeable and very friendly. They made the whole experience very easy and pleasant.

Nice staff, furniture lower quality.

Izzy was FABULOUS to work with! All employees were nice and respectful.

Isaiah Cagnolatti was very informative and helpful. very pleasant visit to get furniture.

Travis and Scott took great care of us and we got just what we wanted! 5 stars happy!

Izzy was awesome

Izzy was great. Love the swivel chair thx

Liz was fantastic! She was so friendly and helpful and I found just what I wanted with her help! Will be coming back.

Shay helped us through picking out the perfect couch and advised us of so many options! Me and my boyfriend were worried about the couch but Shay made our shopping so easy :)

I purchased a sectional with the warranty from Ashley Furniture. I am so glad I did. I noticed a small hole in one of the cushion. I called Ashley Furniture, a very sweet gal named Liz answered. Liz waisted no time. Liz asked her manager Brianna, they both took my information and were giving me the details about getting a new cushion ordered within minutes. Absolutely amazing customer service from both Liz and Brianna. I will definitely be going back to Ashley Furniture for any future purchases.

Liz was amazing and very helpful with the things I wanted to look at. She had the information to the questions that I was asking her and made my time at the store comfortable compared to other times where I felt very uncomfortable but not with her. Will be coming back to her in the future.

Did great Isaiah was great very helpful

Izzy was great to work with!

Izzy was amazing and very helpful!

Got a great deal on a reclining couch. Izzy was very knowledgeable and helpful.

Caleb did an amazing job! Was very informative and friendly :) very clean store and friendly staff

I had a great experience at the store, thanks to Liz. Even though it was her first week, she was eager to help and incredibly patient throughout the process. Her positive attitude and willingness to learn really stood out. I highly recommend working with her!

Very good experience here in Nampa. Travis, Scott and Eva took very good care of us. Very happy with the customer service. Would recommend Ashley’s to anyone in the market for furniture!

very friendly and l knowledgeable The prices are so reasonable. Izzy was personal and knew my needs

Amanda was very helpful. Not pushy on sales. Let me try sofas out on my own, but was near enough to answer questions. They do offer a 5% military discount which is nice. This is the sofa I chose. Comfy. I suggest getting the 5 year protection plan. Not overly expensive to add it on. We have bought from Ashley furniture store before and came back because they are a great furniture store to work with. Great quality and excellent service.

Came in the store on a whim and slight idea of what we wanted and they immediately were able to get us exactly what we were looking for

Izzy was great! Answered every question well and gave great insight on everything we needed.

Amazing customer service! Izzy was very helpful and knowledgeable on how all the furniture pieces we bought complimented each other!

Izzy was very helpful and informative. Definitely ask for her

Isaiah was a really helpful salesman and even though we didn’t end up purchasing anything he let us in on a lot of information that’ll surely have us come back for something new soon!

Izzy was amazing. She actually moved 2 different end tables over to the couch I wanted to see if they would go together. Very helpful!

Isaiah is rad.

I can’t say enough good things about the Nampa Ashley’s team - wow! Talk about customer service. I was so impressed with their commitment to helping me talk through and figure out what I was looking for. They were SO KIND. And, they knew I couldn’t purchase with them that day and still wanted to help me. Shoutout to the manager Scott, Amanda and Caleb - you guys are the best!!

Isaiah Cagnolatti was very nice and professional

Hector was awesome and great to work with!! I came in and asked for something I thought was impossible and he made it happen! Thank you 😊

Caleb and Joe were so amazing!!!!

Hector was great! Thanks for a great experience

Absolutely Outstanding Customer service! Hector and Isaiah were so helpful and friendly. Couldn't ask for a better team! Thank you so much!

Caleb and Briana were great! Caleb was really helpful and knew his stuff 👍

Caleb was extremely helpful in the process of buying our furniture. He was not pushy and helped answer all of our questions. We highly recommend buying furniture from this location!

Great customer service! I am so excited for our new couch

We went to the Nampa location looking for a new mattress. Izzy helped us. She took the time to listen to our thoughts and needs. We looked at several options for bed frames, which ended up taking a while to decide. Izzy was knowledgeable and quick to show further options. This helped us find the bedframe that stole our hearts. The manager Joe was there to help and answer further questions to help us get the best financing options and discounts. Overall we had a great experience. Thank you Joe and especially Izzy.

Travis has been a great help in finding the right couch, having measurements ready, and is very knowledgeable. Glad I went into the store as he was very helpful.

Thank you, Isaiah for answering all our questions. You've help us a lot!

Great prices! Izzy was very helpful!

We had a great experience working with Hector. He was able to answer all of our questions. And was super courteous.

Shoutout to Izzy and Hector! They take good care of us and are always welcoming and helpful!

Had the right product at the right price. Izzy was great!

Top notch customer service and expertise from this store! Joe, Izzy, and Caleb were great to work with and got me exactly what I needed!

Izzy was great!!!

Travis provided excellent customer service helping me with my furniture needs.

I went into Ashley looking for a dresser and right from the start Isaiah was very helpful and very knowledgeable about everything! So thankful i was able to get a dresser through him!

Great selection and Izzy was very helpful. Will be back for more furniture.

Izzy gave us exactly what we wanted without having much to go on and we thoroughly enjoyed our experience with her help

Hector was amazing! So helpful, selection was great, found just what we were looking for!

Ask for Hector- extremely friendly and knowledgeable. My go to furniture guy :)

Ok ok so as much as I loved the experience of buy a bed frame from Ashley’s I should made sure it was worth the $2k I paid for it. I’ve owned this bedframe for a little over a year now I’ve already to fix it twice now because the company went cheap with constructing it the spine of the bed was 4 1x2 boards screwed in to a 2x2 board which is what originally broke only 7 months into owning it. But now a little over a year later I can’t sleep on the left half of my bed because I sat down to hard or fast whichever u choose and the board that screwed into the side support weight failed and collapsed inwards the bed I own is a king size bed and the amount of bed I can sleep on is the size of a full. I’m not saying don’t buy from these guys I’m just stating you need to double check the support systems like weight baring boards to make sure their gonna hold you especially if ur over weight like my self

We ordered a dining room set and a living room set at the beginning on July. The dining set was damaged and we were supposed to get a replacement of another style. After two months with no follow up, communication and multiple rescheduled deliveries and several vacation days lost to take off work we never received the replacement of the dining set or the living set. After 2 months we finally canceled both orders and took our business somewhere else.

My parents and I were shopping for a kitchen table and matching buffet. We were greeted by friendly people. When we found what we were looking for, Izzy was available to answer all of our questions. We bought what we liked and at no time did we feel any pressure to do so.

Joe and Hector went above and beyond and were very knowledgeable about what mattress suit us best definitely would use them again when we get our bedroom set

Izzy was so helpful and kind! We will definitely be back!

Isaiah was a very knowledgeable associate and helped us pick out a mattress perfect for us at a great price!

I had a great experience at Ashley. Travis Moser helped me and he made the buying experience easy.

Izzy is great! Lots of options and relaxed atmosphere.

Izzy, Joe, and Scott were delightful to work with when I bought my new living room furniture. I would highly recommend shopping with them.

Izzy was so helpful listing to us and trying to find the iteams that we were looking for. Showing us close iteams to visualize what we wanted. It was a wonderful shopping experience

Izzy and her bosses were amazing, giving us the best deals they could offer. Definitely will be back for more furniture!

We have had our living room set pushed back for 9 weeks. The dining set was damaged and the replacement was being delivered parted out with the table and chairs arriving separately however it was the wrong table. Brianna at the Nampa store,even after us going in to talk to her,three different days said she would call us back and then didn't. We went into the store to talk to her and she sat at the counter eating her lunch and ignored us for 20 after one of the other associates came and told her that we were there to speak to her. I called to talk to her about it she said her mom had covid and she doesn't have time for customers and hung up on me when I told her that her not calling me back on Friday or Monday or Tuesday had nothing to do with her mom having covid when she was at work on all of those days.

Great service with Jo!

Joe was great and very helpful!

Izzy was awesome she took care of us and was very helpful.

Izzy was very helpful and knowledgeable with products. Highly recommend asking for her.

Isaiah, was very helpful and professional offering suggestions to meet my vision. Thank you.

Izzy is very helpful and was a great guide during our purchase of new furniture.

Excelente Attention Hector is The sales guy you need.

Came to get an entertainment center and had an awesome easy experience with their employee Izzy! So kind and friendly and bery helpful!! Recommend coming here!!

Izzy, helped us a lot…great customer service

Isaiah was very patient friendly and accommodating. Great service

Izzy and Isaiah were very helpful I had never bought a bed or any furniture and got me a good price and wxactly what I was looking for

Izzy is super sweet and very helpful. She took the time to show me different options and helped to the perfect couch for me. Thank you so much Izzy .

Izzy is amazing! So helpful in finding the perfect couch!

Isaiah was extremely polite and helpful. We purchased a bed and nightstand from him. Excellent experience!!

Izzy provided great customer service and was so helpful with matching all my stuff.

Isaiah was awesome. He helped us choose the perfect bedroom set and mattress. The process was easy, fun, and transparent. Joe, the sales manager was also awesome to work with. We will definitely be back!

Isaiah and his manager were very knowledgeable and thoughtful. I appreciated that they didn’t try to bully me into purchasing more than I needed. They provided excellent customer service. I would highly recommend them.

We had a great experience shopping here today for a mattress and bed frame. The staff were very helpful and were considerate of our budget.

Izzy was fun and accommodating! So excited to take the next step and purchase. Of course after sleeping on it.

Izzy was awesome. Easily completed purchase.

When I ordered my sectional couch from Ashley, I was truly excited about my purchase. I waited over a month to receive my couch (which was ok for me because I was moving states, and the turn-around time worked perfectly). However, I can see how that turn- around time might not work for some. The delivery day came, and unfortunately 2 of my 5 couch pieces were damaged and had to be rejected. They were badly broken, and the material had a glue-like residue. That was pretty discouraging. This is where the headache truly started... It was several days and several calls before I was told that the replacements would take an additional month before arriving. I was not willing to wait that amount of time, nor was I pleased with the people in customer service who kept calling me with wrong information. I received several calls from different people who kept trying to confirm the wrong information. I must have received 5 or more calls every day. I also received an email for the protection plan I purchased on my couch, but I was not able to log into their website to enroll or view my plan. So it seemed, from every angle, that things were very unorganized and that there was poor communication within their company and outside services. After a week of back and forth, I had to make a quick decision to purchase a new couch from a different furniture store, that was able to accommodate us quickly. I contacted the Ashley store and spoke to Briana in the sales department. She was very caring of our situation and did everything she could to help make it right. If it wasn't for her hard work and great customer service, I probably wouldn't have any positive feelings about Ashley Furniture. Briana was able to help set up a "pickup" of the already delivered couch items and made sure to check in with me for confirmation before and after (I really appreciate that extra care). She really did a great job and I'm so glad I was able to work with her, to get things resolved. I don't think I will work with Ashley Furniture in the future, as it was more of a hassle than a joy. Now that everything has been returned, I'm just waiting on my FULL refund.

Stopped by to look around and the sales lady (Izzy) knew exactly what I needed within two questions! Intended to look around, ended up buying a sofa/ loveseat combo! Great atmosphere and no pressure! Will buy from here again! Thank you Izzy!

We had an exceptional experience at Ashley Furniture in Nampa. Isaiah, our sales associate, made the entire process enjoyable. He was friendly, welcoming and attentive to our needs. Isaiah listened carefully to what we were looking for and offered excellent options without any pressure. He answered all our questions and assisted us in selecting a stylish bed set with storage and some elegant bookshelves. If you visit, definitely ask for Isaiah!

Izzy was the absolute best, went in with an idea and she made sure we picked the one that was the most comfortable to us. Thank you for all your help and the best humor!

Izzy was absolutely amazing to work with. So kind and didn’t want to just make a sale. Made the buying process a breeze. Will shop with her again!

Easy and very quick process Izzy helped us find exactly what we were looking for as soon as we got into the store!

Easy purchase & financing process. Hector was very helpful & thorough!

Izzy was very patient and helpful. Showed us all of our options. Made the whole experience easy. We are very happy with our purchase.

Izzy was terrific, greeted us 10 minutes prior to opening with a great smile and an hello, how can I help you. Izzy was smart, quick knew about her products and we got the job done, ordered for delivery scheduled and we were on our way!! What a fantastic experience. Thank you Izzy for making our shopping experience easy and hassle free!!

Joe and Hector helped us purchase our 1st couch. They were very helpful and guided us the whole way! We will definitely be going back to buy a king bed!!! Thank you both🙏

Izzy did amazing at helping me find the right mattress for me, and she helped me find a bed frame and box spring that made my mattress the perfect height. 10/10 would buy again from Izzy. If you are looking for furniture, and you want the best help in Idaho go ask for Izzy!!!

Izzy

Hector and Joe were awesome to work with! The store was beautiful. Easy layout and friendly to walk through! We have LOVED our experience at Nampa Ashley’s Furniture!

Not happy at all with several reasons. I don’t like leaving reviews like this but people shouldn’t have to experience what I did. Before buying I asked how long it would take to get the bed frame ready to be picked up. They said oh about 2 weeks the most but they’ve seen it up to a month or so. Me being me thinking oh it will never take longer than that. 2 weeks goes by I call in to check in and they say check the receipt what it says. It said end of the month so I’m like ok fine I’ll wait. Finally it’s been a month since I ordered it. I call it to check in with their customer service because till this day I still don’t have anything from Ashley, no email, no call, no letter, and no text. The customer service tells me oh it’s ready for pickup. Doesn’t tell me where it’s ready exactly. So I tell her my frustration about not getting notified about the pick up and she just apologizes like it’s normal. I’m thinking okay fine, whatever at this point just go and pick it up. I finally plan to go pick it up with my friend and come to find out it’s not even at the Nampa store it’s at the Boise Warehouse. Which is way further from where I live to go and pick up. This is super frustrating and honestly don’t know why this happened to me.

Great service! Izzy was very helpful and patient with me.

Got the couch I dreamed of, Izzy was excellent help in the whole process.

Izzy was very helpful and was able to help us find the exact bed we needed.

My wife and I just purchased a sofa, love seat and some lamps for our home at the Ashley store in Nampa. We were helped by Izzy during our 2 trips there to make our choices. We couldn’t be more pleased with the service and explanation of their products and warranty. Izzy was great and the Nampa store is very nice. Thank you Izzy!

We went looking for a couch and Hector was very helpful in helping us find the perfect one. Great selection and excellent customer service from Hector.

Izzy was amazing when asking her what would be best!

Izzy did a great job helping us find our new living room set. She really knows her inventory, in stock and online. She was able to answer all of our questions, make good suggestions and wasn’t pushy at all. Thanks Izzy!!!

Izzy was great to work with! Highly recommend

Izzy was fantastic to deal with, friendly and knowledgeable. Great service

Abby and Izzy were amazing!! They were both so sweet and helpful, as well as professional and engaged in great customer service! Thank you both so much!!

Izzy was knowledgeable and very respectful. Great dining table options! Made a purchase and excited to get it!

Izzy was amazing throughout our couch purchase. Would buy again from her!!!

Izzy was so kind and patient. Thank you!

Izzy was very welcoming and knowledgeable as she helped us in our search for a recliner. We appreciated her kindness and patience. Great experience!

Izzy was awesome. Knows her stuff. Extremely helpful

Izzy was very helpful and kind. We found exactly what we were looking for! Highly recommend they also have awesome finance options for any situation

Made me sign up for a credit card that I did not want or need, and they wanted me purchase $2000 mattress THAT IS OVER MY BUDGET, meridian furniture store sold me a mattress that is 6x cheaper! (300$) and meridian furniture store doesn't make you sign up for a credit card. Ashley never asked about my budget, I felt forced to sign up a credit card, and I went there to compare prices, NOT TO PURCHASE AN EXPENSIVE MATTRESS.

Izzy made are shopping experience very easy and she was very knowledgeable

Izzy was very knowledgeable and helpful!

Finding what I needed was super quick and easy. Izzy was very helpful and kind.

Izzy did awesome, thx

Izzy and the manager at the Ashley Furniture store in nampa were so helpful and informative with helping us with our new living room set purchase. The customer service we received was phenomenal. We will be referring our friends and family if they are interested in buying new furniture in the future. Thanks again for a great experience.

Great customer service from Izzy and Brett, Ossie was also helpful. I appreciate your patience and help with what we were looking for. Julie and Ted Pena

Izzy and Joe were fantastic!! I never write reviews but felt compelled to after my experience with them. In my furniture shopping quest I have been to at least 17 different stores across 3 states, and this was the best experience I’ve had! I went in with my eye on a few things, and Izzy was able to show them to me promptly and professionally while also maintaining a personable demeanor. At no point did I feel like I knew more about the offerings than she did (which I’ve found to be the case with some associates as I’ve accidentally become a bit of an expert with all the research I’ve done!) I was on the fence on purchasing a piece, but Izzy let me know that the piece was a floor model that just that morning her manager had informed her he wanted to sell. Her attentiveness on that matter sold me on the floor model and gave me confidence to purchase the rest of the set. Joe presented himself very well and was able to relate to me on the finance side of things to explain what they could and couldn’t do to get a deal done. Highly recommend these folks!!

Fantastic service and very helpful staff! Izzy was amazing and helped me out tremendously! Cannot say enough good things about this store!

Selected our electric recliner from their selection after visiting several different furniture stores.

Izzy was amazing, knowledgeable and informative.

Abby and Izzy were very helpful. This is a place where you can shop for furniture and not have staff hovering. Good quality and fair prices!

Abigail was very personal, polite, knowledgeable and very suggestive. And a beautiful soul ad great personality, Went above and beyond to create a positive shopping experience and also she was helpful on protaining to the the offering of the creative design in the room of the sales floor. We highly recommend her. From tmtwo customers Lenore Dyer and Alison King Joe was just as amazing as Abigail. They make sure there customers come first thank you Joe and Abigail for helping my friend Lenore Dyer find everything she wanted and deserved. Your store will always have 5 stars in our books.

Izzy was so helpful and attentive to our needs. She helped us find the perfect love seat and directed us to another nearby location where we could sit in it in person. Highly recommend

Abby and Joe were amazing and so friendly and helpful. We will definitely be back for more furniture!!!

Izzy was incredibly patient, thorough and wonderful to work with!

Izzy did a awsome job. Thank you !! Awsome service.

Izzy was super helpful and brought such a sweet energy when helping us :)

Izzy was super helpful with buying our first couch! 10/10 would recommend having her help you :))

Izzy was great! Helped us pick our perfect mattress and bed frame

Very friendly. Got us taken care of quick!

Izzy was amazing and also has exceptional product knowledge and design ideas. Highly recommend Izzy at Ashley

I went into Ashley’s to buy a new couch for my apartment. I was helped by Izzy who was amazing and super helpful every step of the way. She measured the couch for me when I was questioning length, she helped me look at other furniture and had great recommendations, and she made the financing process very easy. Overall a great experience! I would recommend this Ashley store and Izzy for anyone looking for furniture.

Izzy showed us a few mattresses and a pull out couch. She was super sweet and helpful without being overbearing, which I feel salespeople often are. I left feeling satisfied with what I'd seen and that I would be back to make a few purchases next time.

Izzy was amazing. She helped build our entire room... worth mix and match items as well as some sale items. She was amazing and highly recommend coming to her with your needs

Izzy did an outstanding job with this sale.

Joe and Izzy were AWESOME!!! Helped me tremendously!!!!! Loved my experience at Ashley!!

Izzy was awesome! Quick and seamless purchase of the items I had seen online!

Izzy was super nice and patient! We wandered the store for a couple hours at least deciding on what we did and didn’t want before deciding what was best for our kitchen. She was so nice with getting us all the different quote info we needed and getting us taken care of once we had fully decided what we wanted.

Joe and Hector were great. Very courteous and helpful.

Izzy was so incredibly helpful and went above and beyond to help me!

Izzy was an absolute dream to work with! Will definitely be returning to the Nampa Store.

Izzy was very knowledgeable, patient and friendly while helping us find our dining room chairs Thank you so much Izzy

Izzy was very patient and professional. We enjoyed working with her.

Ozzy, and Angel helped us find a beautiful couch today.

Izzy was very nice and informative!!

Came in looking for couches, and Joe H helped us pick one out that met our budget. Would come back

Joe Hart was very helpful! We had a great experience

Angel was extremely helpful and made the furniture buying process quick and painless. He was personable and not pushy. We will definitely be back in the future :)

Izzy was very eager to help us find our couch. She was nice, helpful, and informative! Great service!

Amazing service. Russ was very helpful and helped get everything set up. Couldn’t be happier with the store.

Izzy was so helpful and answered all our questions! Highly recommend for all furniture needs!

Izzy was helpful and very pleasant.

We went in to get a bed for our toddler (who was cranky at the time). Izzy made it a great experience, she was understanding and super helpful making it a quick process.

Izzy , our sales person was very helpful knowledgeable and had a great sense of humor.. we will be back to see her

Izzy did an amazing job!

Hector is as awesome!!! Very knowledgeable and not over bearing at all. Will definitely be coming back due to his service!

Just came to look around but Hector was super friendly, knowledgeable and helpful. Will definitely be back to buy from him when we are ready.

Ask for Izzy!

Hector was awesome

Izzy helped us out today and she was AMAZING! Super informative and catered to our needs. Absolutely loved our experience here.

Hector was so awesome. He was very nice and helped us find the couch of our dreams.

Izzy was amazing! She helped us find the perfect touches for our soon to be home! I highly recommend coming in and asking for her! Very personal and kind!

Izzy was super helpful and great to work with. I can't wait to come back and work with her again

Izzy is awesome! Great help and great personality. Super friendly and kind. Thank you for your customer service!

Great help from Izzy! Thank you!

Izzy was such great help while I was picking out a new bed!

Izzy did great

Izzy was so helpful and knowledgeable with helping us pick out a sectional!

Hector was phenomenal! He was knowledgeable and answered every question we had. I highly recommend working with him!!!

Hector provided excellent customer service

Hector was amazing! Super helpful and answered all of our questions.

Izzy was amazing. Very patient and helpful.

Thanks, Hector, for your patience with our indecisiveness today. Very Happy with the purchase!!

Izzy was wonderful! Very friendly and gave us all our options on different styles and designs. First time shopping at Ashley! Thanks!

Izzy was a very helpful and patient person while helping us look for a couch!

Went to buy a couch and Izzy was a big help.

Izzy was very informative and helpful!

Izzy was fabulous! Super attentive, friendly and knowledgeable. Thanks!

Visited the site on 6/25/24. Joe was the only sale rep at the time. Joe was extremely helpful and I witnessed him trwating each customer will personal attention and letting them know he was alone and would take care of them. He dodged back and forth between customers and helped each. I do not feel that anyone was ignored. Joe you were awesome and thank you for helping my mom ans I find exactly what we needed.

Hector is the man to talk to. He’s a true expert in the field of all things soft. Come to Ashley, ask for hector

Hector made our first experience at Ashley wonderful! We laughed harder than we have in a while and found so many lovely additions for our home!

Izzy & Joe were very helpful & very friendly!

Ozzie was great. He introduced himself and let us do our own thing. He was available when we had questions and was knowledgeable.

Hector at the N Marketplace Blvd, Nampa location was quick and helpful with getting our item ordered and ready for pickup. Thanks Hector and have a great weekend!

Izzy was super helpful with our purchase. She was professional and was able to answer any questions or concerns we had.

Izzy is amazing, fun, and super helpful.

Izzy was awesome !!!!

Izzy was the absolute best! She was so sweet, shared lots of information and checked on us multiple times to see if we were doing ok or had any questions. If I could give her 10 stars, I would.

Izzy was great and showed us so many options great personal experience hands down coming back

Izzy is awesome!!

Izzy is wonderful, great to talk to. Really listens to what you want.

Izzy was great! Quickest couch decision ever!

Izzy’s great!!!

Izzy is awesome and very informative. I'll definitely be coming back here.

Nice assistance and details for Ozzy

Our experience in the Nampa, ID store was amazing! Joe Hart helped us and was excellent. Knowledgeable and not pushy! We will definitely be back shopping at our favorite Ashley furniture store!

In-store service was great! Joe and Carlos were very welcoming, and helpful when trying to find what we wanted. They were great about setting up delivery and getting us taken care of. Thank you again Joe and Carlos.

Sam did a great job helping us on his first day on the floor.

Just got the cutest and most comfy recliner. So happy with my purchase and the customer service.

Hector was our trusted advisor, gave us a ton of feedback on what we were looking for, and overall gave us a great experience, would revisit!

Ozzy and Hector were very helpful and down to earth guys.

Izzy was very helpful with mattresses

Lizzi greeted me with a cheerful attitude and led me to the mattress department to find the frame I needed. She was knowledgeable up beat, and answered my questions. She didn’t have to spend time llooking up information or going to someone else for help because she knew the answers. I would highly recommend her as a sales person And next time I go in, I will ask for her.

Izzy was super helpful in getting the loveseat we were looking for.

solid help and good stuff love the vibes

Angel was very helpful. Made our shopping experience easy. :)

Had a wonderful experience today with Izzy and other staff helping to find us the perfect dresser!

Izzy was great help

good deal for my bed and some nice table, thanks izzy

Joe hooked us up with a dining room and living room set and was very helpful the whole time!

VERY good salesman. Ozzy was looking for the best deals for us personally and found out info.. that we needed and helped us very well.. very respectful and very nice.. had a good time.

Izzy was great!!! Helped me find what I was looking for

Izzy was a great help and clearly walked me through every step of the process!

Very professional and knowledgeable staff. Super helpful, even stayed after closing to make sure we had everything we needed!

Friendly

Great customer service! They made sure we knew exactly what we were getting and the best options for us.

Izzy was so much help in finding our future table. She knows a lot about Ashley styles!

Izzy was very friendly and helpful!

Joe was fantastic to work with!!!

Joe was such an amazing help to my husband and I! He took the time to show us lots of stuff and answer all our questions! He made Ashley our only place to shop as we completely redecorate our home!

Joe Hart was very helpful and able to help us find all the furniture we need. Can't wait to buy our couch from him soon, we will be back!

Izzy

Lizzy was very helpful.

Izzy was great in my purchase of a new bedroom set. Even with a couple setbacks, she was very helpful.

Izzy was very helpful and helped me find what I needed and nice

Izzy was a great help with everything we bought! Thank you for help!

Ozzy was knowledgeable, patient and very kind. He took the time to answer all my questions and never once made me feel pressured. I did not buy anything but if I do I will ask for Ozzy.

Izzy was so great felt so welcoming as first time buyers will definitely come again 10/10

Izzy was ahoy to work with!

Izzy and Ozzy were great to work with.

I had the best experience! Izzy knew exactly what I wanted and she was wonderful I would highly recommend!

Izzie was amazing. Very knowledgeable. Very helpful. Knows exactly what she’s talking about!

Fabulous customer service! Ozzy was a pleasure to work with!

Had a great experience buying a rocking chair for our nursery today. Peyton helped us out and was super kind and helpful.

Sales person, "Easy" was outstanding with assisting me in finding the sofa and recliners I was looking for.

Izzy is the best, amazing transaction, she was super helpful and nice. 1000% recommend.

Izzy was so friendly, informative, and helpful!

Payton rocked it today! He helped us get the couch we wanted with the payments we needed. Check in with him for a great experience!

My daughter and I went to Ashley’s today look at furniture for our new house. Izzy was helping us & she is amazing! She’s very nice, when it’s come for us to buy the furniture we like, we will come back & go with Izzy!

Great friendly service and Veterans discount

Ozzy did a fantastic job! Very helpful.

Izzy was awesome and super knowledgeable!!

Izzy was fantastic. Made this process of finding a new bed extremely easy. Thanks Izzy!

Izzy is the best !

Izzy assisted me and this was the best customer service I’ve had. Definitely will be back to purchase more furniture in the future!

Izzy was very helpful, not pushy and did a great job

Izzy was great and so helpful getting us dimensions of the sectional we wanted and everything went extremely smoothly with her. We will definitely come see her again.

Izzy was great to work with

Our experience was excellent thanks to Joe Hart, our sales person. He was so informative and thorough as well as kind, patient and so polite. Thanks Joe!

Super great and fast THANK YOU Ross!!!!!

Ruslan was the best salesman I’ve ever dealt with. And I have bought A LOT of furniture from other stores. He was very respectful even when I didn’t make it easy. 😀 He sure knows his products. I won’t go anywhere else!

Ruslan was great to work with we were very happy with his knowledge and experience.

Shout-out to Joe and Izzy for helping us buy a new sofa and love seat!

Izzy was super helpful and super patient with our entire experience and answered any and every question we had

Ozzy did a great job.

Ozzy Carrillo and Joe Hart were very friendly, helpful and informative.

Izzy went above and beyond in answering all of our questions and helping us explore all of our options in selecting the right sectional for our limited size room. She was enthusiastic without being pushy, in pursuing our satisfaction.

Talked with “Sleepy” Joe Hart, who has great customer service expertise, he helped us find a great couch.

Very helpful always ready to answer any questions I had and great prices

The team was awesome, excellent customer service from Payton and Carlos.

We have stopped by a few times before just to look around and we never felt more comfortable than we did today to finally make a big purchase. Izzy was the floor associate that helped us and she was absolutely wonderful and answered each and every one of our questions and concerns! 💚 She’s extremely personable and helped us with deciding which couch, mattress, bed frame, and coffee table worked best for our needs. The manager, Carlos, helped us get what we were looking for within our budget and showed us different options as well. Seamless and low pressure experience from start to finish! Thanks everyone!

Rus was very helpful and explained options to me. The items were found on line, but not in the store to look at. He did his best to find other pieces to see coloring.

Ozzy was amazing!!! He’s now our go to guy!!

Rus was extremely helpful with the process from choosing to financing to delivery!!!!! Ask for him!

(Translated by Google) Osman, excellent service and very nice person. (Original) Osman , excelente servicio y muy agradable persona.

Peyton assisted me and helped me get the exact bed i wanted. A+

Easy purchase & financing process. Payton was very helpful & thorough.

Russ from Ashley was very nice and patient with me as I shopped around and was willing to explain to me anything I had questions on. The store felt very comfortable to be in and explore. Found my new store to buy furniture at from on it 😁

Izzy! Thank you for showing us around and having patience with my kids. Great customer service, well known with furniture. Very active listening, love that. Thank you so much Izzy!!! Keep up the great service.

Ruslan was on top of it and able to get us the deal we wanted. Also appreciated we were able to shop and not have someone baby sitting us through the process until we needed him

Joe Hart at the Marketplace store took good care of us!

Joe was a tremendous help he is awesome made my day

Izzy helped me decide on a dining set. She is amazing! Best customer service ever!!

Russ was beyond amazing with helping us pick out our new mattress! Very kind, professional and very knowledgeable! Highly recommend asking for him at the nampa location!!

Seamless process; from research with lots of questions through ordering, Payton and Ozzy patiently helped make the process of ordering my new furniture a pleasant experience.

Izzy was very friendly and attentive to my needs.

Izzy was awesome and super helpful! Very knowledgeable! Ask for her when you go in!

Angel was very helpful and attentive, getting help from others when needed. I would definitely shop here again! And ask for Angel! We also really appreciated the wheelchair at the door. Could not have shopped with my 87 year old mother otherwise.

Ozzy was super helpful , super pleasant, and so easy to work with. I had a great experience at the Nampa Ashley store.

Ozzy was a big help finding what we where looking for.