Ashley Store Pocatello, ID

Jeff Powers is awesome! He was super knowledgeable and helpful when my husband and I went to pick out furniture for our new home.

Got a love seat and sofa good deal for furniture I highly recommend this place

On our first trip, we went in just to browse and Jeff Powers was more than willing to tour us through the store to help us imagine the look, design and layout of our next living space. When we came back prepared to commit, Jeff was there again fully prepared to help us fine tune our options towards our home, family and needs. While we took time to iron out the details, Jeff used the time to gather more information about the materials, the popularity of the line of furniture, the prices that would be involved and was willing to have a piece put together if it wasn't already on the show room floor. Even with following the in store financing option, Jeff was able to crunch the numbers and coordinate with the rest of the team to have a full order submission with a receipt in our hands within 20 minutes. Jeff was very patient the entire time we explored options and while we went home to take more measurements. He never missed an opportunity to teach us more about what separates one material from the next with real life examples of life and what it takes to clean up after it. Jeff truly made the experience enjoyable and personable.

Excellent to work with. Amber was so nice and patient.

Carson and Amber were a huge help and helped us find the perfect couch for our new home. Thank you two!

Cason and Silvia assisted me with the purchase of a recliner for my Dad. The service was smooth and quick. They gave me a great deal on the recliner. They were both very professional and knowledgeable.

Helpful and friendly service. Great selection in the store and online. We are repeat customers and have always been happy with our purchases. They deliver too which is extremely helpful. It’s the one furniture store that keeps getting our business!

grateful to Cason for being very patient with my purchase

Ashley store in Pocatello was by far thee best experience I have had in my 30 Yeas being an adult. Casey, Amber and Jeff treated us like family. All were willing to help answer my questions and random derailments in thought. I can’t wait for our new luxury furniture to arrive. Definitely will recommend to anyone looking!!!thank you very much.

The sales are great and there is a really wide range of furniture to choose from. Our sales guy was really helpful and helped me find a really good clearance loveseat.

Shopping at Ashley Furniture was a great experience with helpful and friendly staff. They were also easy to work with. Would shop here again.

Very helpful salesperson with good ideas. We didn’t feel pressured to buy.

Krista was so helpful and also knew so much about the furniture! I will definitely be back when it’s time for some new furniture

Nice accommodating and easy to work with. Not to mention the huge selection

They are wonderful to work with and so very kind.

Amber at the Pocatello location was extremely helpful and accommodating. She bent over backwards to help us find furniture that fit both our style and our budget. It’s this kind of high quality service that will keep us coming back to Ashley’s again and again.

Krista greeted us with a smile and was very helpful in helping us find what we were looking for and gave us several options to choose from, as well as different fabrics that would stand up to a cat and spills. The purchase process was very easy and well explained. Will be going back for other furniture there in the future!! Thank you for making the process easy and enjoyable 😀

Really surprised with the selection. Ashley has really stepped up their game and I found so many great options to choose from. Aquila was great to work with.

Rachelle was very helpful. We will be returning.

Christine was very helpful...

I have bought furniture from the Pocatello Ashley Store a few times. Each time I have been impressed with the knowledge of the employee and the kindness. Christa was great today and helped me with everything I needed.

The sales person (Aquila) greeted us at the door and showed us exactly what we wanted. She was very friendly and knowledgeable. This is my first time shopping at Ashley and I would shop there again if i need more furniture. We enjoyed our visit. The store was beautiful with lots of options. I would recommend this store to family and friends

Great service!

10/10 we love Krista

Costumer Service was wonderful! Rachelle helped us find exactly what we were looking for.

Great selection with good prices. We found what we wanted and Aquila couldn't have been nicer or more professional. We are looking forward to receiving our are chair!

Jeff Powers was awesome to work with, allowed us to make our decision without hovering. Just let us try out the couch and test out the features. Showed us how it worked, fell in love with it. Bought the sectional and a stand alone chair as well. Highly recommend Jeff, will be using him for more furniture

Krista went out of her way to ensure I could get my new bed delivered in time for company with very short notice. Great customer service!

Rachelle was so helpful and friendly. Our boys were a little restless, but she gave them some toy cars to play with that kept them entertained. She answered all of our questions and the whole process was smooth.

Ashley has great options for furniture here in Pocatello. Jeff Powers greeted us and was extremely helpful in showing us options for a couch selection.

Nice large selection and kind employees

Aquila provided a wonderful in store experience for us. We purchased a Karrine sofa and chair and are excited to get our new furniture.

My husband Tom Swanson and I went in today looking for a dining room table and with the help of Jeff Powers we found the perfect one in less than an hour. Mr. Powers knew his inventory and what we were looking for. Furniture from Ashleys has always worked out great. The look and durability of what we have purchased in the past has been great.

Amber was fabulous to work with. She answered all our questions and helped us with configurations.

The staff were extremely helpful, we were able to find everything we wanted at a fair price.

Employees are very helpful but, not overbearing. Will be in again.

Very helpful service over the phone and great pricing!

Excellent help from Krista! Highly recommend this store

Aquila was super helpful and answered all of our questions/concerns. She helped us find the perfect sized couch for our apartment. Super happy with our experience!

Ashleys has a good selection of what we were looking for. Aquila was awesome at assisting us with our purchase, came around to check on us frequently! A+

We have bought several things from this store! Always great customer service!

Had a great experience at the store today..Rachelle greeted me the minute I walked in.She helped me in finding what I was looking for. Thank you for all your help.

It was nice to walk in and out with a purchase within 20 minutes! Better deal than I expected!

Jeff is awesome! He helped us find a great couch.

Pleasant service. Many choices and good sale going on.

Great experience! Rachelle was very helpful.

Jeff, was very patient with me. Good sells man. The rest of his team were very nice too

Great products and Jeff was very helpful! Wonderful experience.

Fantastic service! Aquila was amazong!

Krista was very helpful at helping us to choose the right mattress and platform with the comfort and features that we needed. Great in-store experience.

It was very easy to order online. Very beautiful and affordable furniture. Aquila at the store in Pocatello was very informative, friendly, and helpful. They said we could save even more money if we came into the Ashley store and paid for the furniture. We upgraded to a more comfortable sofa sleeper at not much of a greater price. We highly recommend this store to anyone who's looking for high-quality furniture. William and Dillon, who delivered the sofa sleeper, were very knowledgeable and did an incredible job of getting the sofa sleeper into the house. They actually had to go through our living room window. They let nothing get in their way of being professional and getting the sofa sleeper into the house without damage. I would highly recommend this store to everyone who wants a fantastic customer experience.

The folks were super friendly and Jeff Powers did a great job helping me find what I wanted. He did all he could do to get me the best price on a spectacular recliner! I strongly recommend Ashley Furniture to anyone looking for furniture!

This is such a great store! They truly help you find what you want and work with your budget. Jeff Powers is such a great help. He walked us through it all. I highly recommend this place and Jeff.

Fast friendly professional! Awesome prices!

Beautiful clean store! Store associates are very friendly and helpful. We easily found the couches we've been dreaming of and purchased that day! Highly recommend working with Rachelle.

Aquila was wonderful with our experience at Ashley's! Very knowledgeable and also helpful with getting us ant discount avaliable. Shopping there was a great experience!

Excellent service!

The representative was very helpful and knowledgeable and worked hard to get our business. Very happy.

A Truly Exceptional Experience! From the moment we stepped into Ashley Furniture, we knew we were in for a treat. The showroom was beautifully laid out, showcasing a wide variety of styles and pieces, making it easy to envision how they would fit into our home. We were immediately impressed by the quality of the furniture – solid, well-crafted, and truly built to last. The staff were incredibly helpful and knowledgeable without being pushy. They gave us the space to browse but were always readily available to answer our questions and offer excellent suggestions. We found exactly what we were looking for – stylish, comfortable, and within our budget. The purchasing process was smooth and efficient, and we appreciated the clear communication regarding delivery. Speaking of delivery, it was seamless! The delivery team was professional, courteous, and handled our new furniture with extreme care. Everything arrived in perfect condition and was set up quickly. We've been enjoying our new pieces immensely; they've truly transformed our living spaces. We couldn't be happier with our Ashley Furniture experience. The combination of fantastic selection, excellent quality, competitive pricing, and outstanding customer service makes them our top recommendation for anyone looking to furnish their home. Truly a five-star experience from start to finish!

Krista from Ashley furniture in Pocatello took care of all my needs. I was trying to shop at Idaho Falls, but the salesman told me that their sale price that was higher than the online price was all they could do. Krista met the online price and is setting up for me for delivery

We bought our first couch at Ashley in 2000 and it lasted 19 years. We love this store and the quality of products they put out

Jeff Powers was great to work with. No high pressure sales which I hate. He was patient and answered all our many questions

Our sales woman aquila was Fantastic and helped us find the perfect dresser

(Translated by Google) The service was very good, thank you very much, Kristia, for helping me choose a good bed option. The ladies were very kind and very attentive to customer service. 100% recommended. (Original) La atención fue muy Buena, muchas gracias, Kristia , por ayudarme y a elegir una buena opción de cama, La señoritas muy amable y muy atenta al servicio del cliente 100% recomendado.

Jeff was great! I came in wanting a certain chair, and he showed me many options since they didn't have that one in stock. He helped me narrow down what I needed, and ultimately ordered the one I had seen online. He honored the online price as well!

I was looking for office space furniture. I found exactly what I was looking for. Rachelle was very helpful and assisted me in finding the best deal and and option for me.

Great sale price and Jeff Powers was very helpful. 🙂

We just bought our first brand new piece of furniture from Ashley’s and we’re so excited! Jeff Powers was super helpful and very informative. We’re super appreciative of all of their help.

Huge shoutout to Jeff Powers for helping us finding our perfect bed frame! Anyone shopping at Ashley’s should request him personally. Thanks again!

Aquila was Awesome!! She was super informative, helpful and friendly!!

Awesome service!

Such a helpful and friendly environment at Ashley’s.

Rachelle was so patient and helpful with my indecisiveness. Super friendly staff! Aquila was also super helpful!

Aquila Astuhuaman deserves a shout out! I needed several items and didn’t want to spend a lot of time shopping: she asked the right questions, pointed me to a few great options, and got me out the door with some great deals and minimal fuss. I found out she had just helped some family members of mine recently, who were also happy with their experience. Great job!

Great service!

I had a great experience working with this Ashley location! They were super helpful, patient, and really listened to what I was looking for. Thanks to their guidance, I found the perfect couch that fits both my style, space and budget. Highly recommend!

Great experience

Jeff helped us find a great sectional at a great price!

Helpful & not pushy - large selection. Thanks Krista!

The team was so helpful and we are excited for our new sectional!

I just wanted to think Krista Mauch For all the great help, she provided us with thank you so much. I appreciate you from Christopher Nichols and Heather Jacobson.

I just wanted to say a big thank you to Krista for her help at Ashley Furniture! She was so patient and knowledgeable, especially when it came to helping us pick out the right couch to match our house. She really helped bring my vision to life and made the process of finding the perfect furniture so easy and enjoyable. I truly appreciate her eye for design and her dedication to making sure we were happy with every detail. Thank you Krista!

Rachelle was amazing and got us an amazing price on four pieces of furniture

Very friendly and helpful customer service. Answered all my question. Let me take my time deciding.

Everyone at Ashley was really amazing! We happened in on memorial day to just look and left with an amazing couch on an amazing deal!

We always shop at Ashley’s furniture! All of the furniture that we have bought has been high quality and lasted for a long time. We love the price and quality of every purchase we have made here

They delivered and set it up how I want it, it was so nice! Very nice people to work with too!

Jeff hooked my family up! If you need a couch, he is the man!

I have been in there multiple times because I am indecisive in picking out furniture, and every time I come in, they are so helpful and knowledgeable. I definitely will be coming back here. I was able to pick something out and make a purchase today

Cool staff! One guy stayed late to help me load my furniture.

Great experience! Sales people are knowledgeable but not pushy.

Aquila was great to work with!

They were very helpful contacted me back right away kept their word about everything they were great!

Aquila made the process so easy and quick! Good furniture at great prices.

Jeff was super helpful. Helped us find what we were looking for without being pushy, but worked with our budget and answered our questions. A great experience.

Rachelle was very helpful and nice and the rest of the staff was very willing to help us. Great customer service and a very clean organized store.

My wife and I were on the fence about a new bed frame, and Rachelle was so helpful in getting us the details and guiding us to the decision.

Krista was very helpful and knowledgeable without being pushy. Would recommend to anyone I know!

Krista was super helpful. Greeted us as soon as we walked in the door and assisted us with professionalism and kindness. I would highly recommend asking for her for any of your needs if you ever visit Ashley Furniture!

Rachelle was awesome to work with! They had a great stock and everyone was super helpful.

I came in for a new bed frame due to mine breaking. Aquila helped me pick out a new frame with all the features I wanted, then found me the best price possible. I would highly commend visiting this store!

While browsing through the many sofa options, Rachelle provided us with insight and appropriate information regarding the many options available. Appropriate interaction, with no forceful sales approach. The purchasing process was smooth and they matched an online price for the sofa found on their website. Overall good experience

Everyone was easy to work with, and they were able to answer every question. The furniture we bought was in stock which was perfect! Couldn't have asked for an easier experience!

Omg! Ashley Furniture was amazing. The staff was very knowledgeable and very polite. Even let me bring my little Chihuahua inside since she was a part of the big decision of my purchase. The very first day I found what I was looking for. Jeff and Amber made me feel very comfortable with my decision and didn't rush me. So if you're looking for furniture Ashley has a wide variety I would highly recommend them.

Great service and price 👍

We came into Ashley Furniture to look for a sectional. We had such wonderful salesman named Jeff Powers, he let us browse answered all our questions. We now own a brand new sectional! Thanks Jeff!

Rachelle was great to work with and answered our questions. No pressure which was a nice relief!

Krista was a great sales person. She was very knowledgeable and made sure we had the best price. We definitely would do business with her again.

We had a great experience at Ashley Furniture! Rachelle helped us find the perfect couch. She was very friendly, knowledgeable, and made the whole process easy and enjoyable. Highly recommend working with her!

Aquila was absolutely awesome at showing us all our options! Had a great experience. Thanks!!

Aquila was so helpful and professional. We’ve always loved shopping at Ashley’s.

I called the Ashley store in Pocatello looking for a specific bed and side table that I found on sale online. Krista was incredibly helpful; she answered all my questions and assisted me in placing the order over the phone since I was out of state. She even price-matched the items because they weren't on sale in the store. I couldn't have asked for a more positive customer service experience. I will definitely be purchasing again from this location. If you want a hassle-free, no-pressure shopping experience, be sure to ask for Krista.

Great furniture but it comes with a price. 8k for a sectional is wild!

Thank you Amber for being so friendly and making the process so easy with a busy person like me ! Thanks Ashley furniture !!

We can’t wait to get our new mattress! Thank you! Easy to work with and friendly!

I was asked to give a review in order to get a discount, which I was happy to do because the staff was incredible friendly and patient with us. Unfortunately, the $1,700 table was a disappointment. To be clear, the table itself was very nice. Large and pretty, which is what I wanted for my games. But the chairs are absolutely atrocious. We had to return one as the leg was separating from its support due to poor build, and two days later another chair's legs started bending in on itself. There's another one that's not stable because its legs are different sizes. They replaced one, but we haven't even bothered with the other two because it takes 2 weeks to even get the chairs in. It's frustrating and we feel that we should have gotten higher quality chairs (or just not broken chairs) for what we paid.

They where extremely friendly and accommodating on explanations of products and prices rachelle hitchcock was a great help to us on picking out my daughters first bed for our new place she is goin to love them 😊

Ashley furniture was so great! The staff was very friendly and nice. Our sales associate Rachelle was amazing! She was very helpful and was able to find us a great deal!

They were very helpful! Willing to order in what they didn’t have and match the online price!

I have the warranty protection on my furniture I purchased here and they sent out a repair man to come fix up my couch and he did such an amazing job! Thank you, Otto. You were great and very informative with everything. Would highly recommend. Keep up the good work.

Love there service,

Great working with you Krista!

We purchased a couch through Ashley and it is awesome! Had great customer service in store! Clean store large selection!

Was great to work with. They price matched us to one we found online. Very nice will be back

Always great options and very helpful employees!

Wonderful service! Amber was very helpful at answering all of our questions and finding exactly what we were looking for.

Very nice customer service I enjoy purchasing furniture from Ashley furniture

Thanks for the fast friendly service you guys are great!

Ashley has been so great to work with! We are so happy with the products we have purchased from the Pocatello store. Their staff and owners have been so good to us and their service has been amazing. Highly recommend! We love coming home and seeing how the furniture we have purchase from them has enhanced the look and feel of each space. You won’t regret paying for quality from these guys!

Excellent customer service, very polite. Very honest we bought our furniture online, site unseen. We we very happy with the purchase.

Wonderful chair

I love my couch …. Service at the store was outstanding they went out of their way to make sure I got the best deal and delivery was great too . I was worried that the couch wouldn’t fit in my apartment or up the stairs and the delivery crewed assured me, they would do everything in their power to help me get it in and get everything set up!!!

Wonderful service and great chair !!!! Loved that delivered first thing this morning .

Great people! They assisted and answered all are questions and found what we were looking for.

Great customer relations. Great price. Great service. Great delivery.

Awesome staff!

Very knowledgeable on our questions, perfect customer service. Delivery people were great!

Called in looking at options for a nursery chair/recliner/glider. Krista was very helpful over the phone & in store. She helped us find a great option and even was able to get us the floor model quickly for our soon-arriving baby! Great experience.

Jordan and the 2 young men with him did an amazing job setting up our new furniture. Awesome job guys.

Found what I was looking for online, went to my local Ashley, they had it so I purchased.

Chase is amazing and I highly recommend working with him at Ashley furniture! He is very helpful and knows a lot of product information that was important for us to choose several pieces of furniture throughout our home. He went the extra mile and even came to my home to measure so we could best choose which pieces of furniture would work. He is very knowledgable, friendly and patient so he has earned my business for many years to come!

Excelent service!! Krista did a stellar job of helping us out! 10/10 would recommend!

The sales people are always very nice and helpful. The gentlemen we've worked with have been knowledgeable and willing to give us good deals.

Wonderful customer service! Jeff was great helping us!

Great business, great employees, everything we bought was delivered in a timely manner

Ashley furniture was fantastic with us. We had some issues with our couch. They immediately followed up and remedied the problem. Great communication, and immediate feedback. Very appreciated.

He was on time coming from pocatello.. fast service ...explained the process did a good job. Well use again if needed... thanks Ashley's to Jarod and Otto an staff on getting the replace part order an replaced.. ............. Kirk .......

We have been looking for a new sectional for over a year now. We went in Ashley’s today and they were so friendly and helpful. They were having an Awesome sale and we found just what we’ve been looking for. Krista was excited to help us with the different dimensions of our room. We found a great fit and can’t wait to cuddle up on our new couch!!

Excellent service, genuine kindness from the wonderful staff.

Krista was easy to work with and was able to find us exactly what we were looking for. I appreciate the different options she gave us, and the Christmas discount was a bonus!

Great customer service from Chase. Addressed all my questions and provided me time to make the decision.

Great product and delivery was smooth

10/10…great service!

The man who fixed our chair did a topnotch job. We are very happy with his work and all the effort he put forth. Thanks!

We found the perfect livingroom set!

I went into the Pocatello Ashley store to look for a power lift chair and a sectional. I received exceptional service and same day delivery for the chairs, which was greatly appreciated!! Wonder store.

I am so grateful to Ashley Furniture and had an excellent experience throughout the process. Rachelle was extremely helpful in helping me find a couch and end table for a small space. She patiently worked with me to find the right size, color, and price for exactly what I needed. And not only that, I had a rather tight time frame and they delivered it right on time. Eric and his assistant arrived on time and set everything up. They were friendly and very helpful. I now have a comfortable couch! I would highly recommend Ashley’s and would shop there again! Thank you!

Awesome to work with. Recieved furniture same day

Jeff was great! He helped fund what would work best for us!

We really enjoyed our shopping at Ashley’s. No pressure and was able to take cushions home and other items to see if they were what we wanted. Will continue to shop there

Our experience was amazing. This was our second purchase with Ashley furniture in Pocatello so far this fall and they made both of our experiences great. Highly recommend going in and visiting the Ashley Furniture store in Pocatello.

Great customer service, great experience over all, very helpful and answered all the questions we had

Rachelle was great to work with and so was Amber.

It’s was a warm and comforting place where I was treated like family. Sherrie, Amber, and Jesse were super helpful and made sure I got a great deal on a new couch for my new place.

We shopped for a sofa sleeper on the Black Friday Sale. Chase greeted us at the door and showed us everything they had and answered all of our questions. Amber was great with getting us checked out with our purchase. Ashley Furniture Store was great!

They were very nice to work with, especially Aquila who helped us multiple times. Very helpful without being pushy! Good experience for the couch we bought.

Quality product and exceptional customer service.

Can’t recommend these people enough! Great to work with, stayed open late several times for us while we were deciding what we wanted, held the furniture in their store for us until we were ready for it, knowledgeable staff, etc. Can’t go wrong swinging by Ashley’s!

Amber and her team are really helpful, kind and professional! They made purchasing our new table super easy and a great experience.

Couldn’t find what we wanted in the store. Salespeople were very helpful showing us options. Purchased exactly what we wanted

Everything went smoothly and it arrived sooner than expected. Delivery people were very polite nice and did a good job.

Friendly service and delivery!

I had the best experience today. Krista, was very helpful and informative. She went out of her way to help me find exactly what I was looking for. Will definitely buy more items from her. The other gentleman was very helpful as well. VERY impressed!!

Excellent service!!. Rachelle did an excellent job helping us find what we wanted and closing the deal to our satisfaction. Good place to buy furniture!

I’ve used this store several times for different items I recently Purchased a twin bed for my boy. Great service friendly very helpful.

Great service and staff

Excellent service, excellent results. I am satisfied. Thank you

The salesman was very nice and did not try and pressure me. The store was very pleasant and had a warm feeling

Jeff was awesome! Helpful and not pushy. Answered all my questions without any hesitation and was very professional.

Very helpful and fast

Ordered some furniture during their black Friday sale and Chase was super easy to work with! Will definitely come back in the future.

ordered a bed set from this store last month, as well as a living room set years ago, and each time everyone has been so kind and easy to work with. my most recent order was with Chase, and he made the whole process so easy, but also still explained the whole process very thoroughly. definitely recommend.

We have made two orders through the Pocatello location with no issues. The staff are very friendly and spent a lot of time with us. They also gave us discounts on both orders.

Very helpful and understanding of my needs, and patient with my concerns. And Aquila is the best she'll do whatever she can to make you happy she's the best

Huge show room, very clean, smells pleasant, helpful staff, and well curated items. Labor Day sales were too good to pass up a chance to update some furniture. Photos are random pieces available at the time we were present. Very spacious and easy to wonder around sets. Our ordered items come from a warehouse in California and can take 2 to 3 weeks for delivery. Delivery and set up is available for a fee in addition to the item price.

Absolute garbage furniture. Sales people are also flat out liars about warranty of their garbage products.

I had a great experience choosing my first couch at Ashley Furniture with the help of Chase Hayball and their efficient movers. Everyone was professional and helpful. Thank you!

Biggest sale of the year ended up to be the Biggest let down. Interested in three different pieces of furniture. Everyone I wanted was 6-8 weeks delivery. We already went through this with Twin Falls store. Kitchen table chairs were 6-8 weeks out ended up being 6 months. Don't play their game you might get pretty disappointed.

Chase Hayball was so helpful the moment we came in to the pocatello store. He was honest, kind, and patient. 10/10

Aquila was so awesome and took such good care of us!! Please go see her she’s such an amazing person!

Always a great experience from walking in the store to the set up and delivery to my home and business!

The workers were very nice and helpful. Answered all our questions and helped us stay within good budget.

Great customer service! Chase Hayball helped us find the right dresser for the right price!

Chase is super knowledgeable, helpful, and honest. We got an amazing couch for a great price, we will definitely be going to see him for all of our furniture purchases.

Aquila helped us over 2 days pick out the right couch for us, was friendly and understanding and had the answers to all the questions we had.

My experience with Aquila at the store was fantastic! I walked in there and told her I was just looking and she let me do me and was there for my questions and concerns! I do not like being pushed about decisions and she was not pushy at all! Thank you!

Great customer service!

Eric was awesome! We came in for a dining table and got a great deal! The whole staff was friendly & helpful too

Great service and had what we wanted

Very helpful in finding exactly what we were looking for. Chase was great

They were extremely helpful and the price was great.

Excellent customer service

Normally wouldn't write a review like this, but would like to clarify that the furniture buying experience was great, I didn't end up purchasing here (ordered online) because of time constraints but Jeff Powers was amazing and very knowledgeable and able to answer my questions. The reason for my two stars, is their delivery people/service. My headboard arrived damaged (which no one could figure out where it was damaged i.e. in transit or before it arrived to their store) its fine. I called the store and they said they offer a 1 year warranty on stuff like that. It is a cosmetic damage, nothing crazy. Well the guy I talked to said to send him pictures and he would get right back to me. Well 1 week went by and I heard nothing. I resent my pictures and email, I called and couldn't get through. I'm disappointed in this service. The least I could get was a response. UPDATE: I contacted the store and was told my headboard would just be replaced, 3 weeks later I go into the store and was told no one knew of what I was talking about. Sadly I think I will just be taking my business elsewhere as the customer service received definitely was lacking.

Ask for Aquila. She is the go to if purchasing furniture. We are very happy with our purchase . Knows her furniture.

The service in Ashley Homestore is amazing, sell personal are very helpful. The furniture is very good quality

I excellent customer service. Very now stylish products. I will definitely shop here again. Tana

Chase was amazing to work with!

We recently got a bedroom set. We worked with Jake, he was helpful throughout the process. We got the delivery to make it easier.

Very nice furniture, great customer service

Great selection of fine furniture.

Very accommodating with options

Cheryl was very helpful when we were trying to decide which sofa to buy! We would recommend Ashley!

Cheryl is very helpful and super knowledgeable.

Always amazing service! We have bought several couches and a table with no problems!

Great selection and service

Easy and smooth process! Very pleased

Jeff Powers was very helpful & knowledgeable. He took great care of me and my family.

Great customer service.

Cheryl has been amazing to work with (and we did make her work😬). She is so patient, helpful and kind, as is everyone we dealt with, including the delivery guys. We are very excited about our new living room furniture.

Jeff made our experience wonderful! He was able to answer any questions we had and overall was a very pleasant experience!

I would recommend this store. They are very helpful. They are also willing to help when it comes to delivery. They do go above and beyond to make customers happy.

Awesome store with super friendly staff

Chase was excellent helping us with finding what we need. It was nice he greeted us at the door and started helping my daughter and I. Excellent customer Service.

Great selection and everyone is very nice and helpful

Great service

Great Store! Worked with us on price and we love our set!

We had great service from the Ashley Store in Pocatello! They were responsive and very helpful!

Great selection great customer service .

Amazing service! We were in and out and got a sectional at an amazing price!

Cheryl is always incredibly helpful, a real class act.

Great service at this location. Chase got me an excellent deal with the terms I needed to fit my budget. I highly recommend Ashley Furniture in Pocatello.

Wonderful service

Awesome service, quality furniture! We’ve bought from this store multiple times and have had great experiences.

Came for information and walked out with a beautiful couch at a great price.

(Translated by Google) Very good products and excellent discount, thanks to Cheryl for helping us (Original) Muy buenos productos y excelente descuento, gracias a Cheryl por ayudarnos

Jeff was very helpful, friendly, and knowledgeable.

Friendly and accommodating

Third purchase from this store, second sofa set we’ve purchased from Ashley. Jeff was knowledgeable and was able to help us get through the sales process. I’m sure we’ll be back for more at some point.

Cheryl was very helpfull answering all our questions

Great customer service.

Recently made a purchase from our local store. The staff was most helpful throughout the process. The sales manager helped deliver the final piece so we were set before Christmas. It was a great experience and we were treated very well. Couldn’t be more pleased!

Awesome deals and customer service!

Super friendly and easy to work with staff

I am very pleased with my recliner. The process was easy only a minor hiccup regarding the delivery time, but the communication was good. Thank you!

Great staff! Very helpful and accommodating. Great prices too!

Shopping at Ashley Furniture in Pocatello was one of the best and easiest shopping experiences I have ever had. I was able to tell Amber what I was looking for and she quickly found options that fit my needs very well. She was great at asking detailed questions to make sure the piece of furniture I picked would work the space I needed it for. They are able to get the item quickly delivered to my house and I am so excited to start using it. Thank you Amber, and Ashley Furniture!

Great customer service! Very helpful and knowledgeable!

I thought I would check to see if Ashley's would have a piece of furniture that I wanted that was very specific. They had one! The return policy makes it easier to make a decision when you want to make sure it is a perfect fit in your space. I can order it, have it delivered, and if it isn't just perfect, I can return it. It's a win, win! Excellent help from Aquila.

Good furniture.

We bought a new table an Ashley in Pocatello a few months ago. The buying experience was good however our experience was downhill from there. After a few months of use, the table proved to be low quality. I contacted the store and after some convincing, they sent a member of their team out to inspect. They made promises to help us and since then, there has been zero follow up. Very disappointed. Unfortunately, we will not be buying from them again.

Very friendly and they were very helpful. I will definitely let other people know about the Chubbuck store.

They were very helpful with all of our questions about our new furniture.

I went to this Ashley's location and was impressed with the huge volume of inventory and variety. The sales representative, Cheryl, had a background in interior design and had some fantastic ideas and really helped me narrow my focus. She was very good about reviewing my bill and helping me understand it. I later ran into an issue with my order. I received a timely call back from Amber, who manages this family-owned store. She had already done homework on my the order, and offered me several different remedies and clarified some issues that were perplexing to me. She was amazing to deal with and exceeded my expectations. She even sent me a card afterwards. She went above and beyond to take a personal interest in making sure my experience was positive and that I understood. Remarkable professional and compassionate people. Highly recommend.

Jake was incredibly helpful and so kind! He approached us quickly and made the process so easy. Well done!

Great prices Jake was very helpful and very nice with us

They were great to work with to get a bunk bed for our kid and a new bed for us.

Staff was so helpful and friendly!!!

Nice furniture. People were very knowledgeable and helpful.

Great service and no pressure from the sales team.

Jeff was awesome! Thank you for your help!

Friendly, helpful people. Good experience!

Very helpful and friendly staff.

Chance was excellent and kind! Helped me so much!

Wonderful place to shop. Good variety of styles and clerks go out of their way to help you find exactly what you are looking for. I am very happy with all of my purchases here. Highly recommend!

Recently purchased a new bedroom set (the Lakeleigh collection). It was one of the most pleasant buying experiences I’ve had. Worked with Chase. He is very knowledgeable and answered all our questions patiently and thoroughly. What I really liked, was that there was absolutely no pressure, just a willingness to help us find exactly what we were looking for. He explained the various materials and manufacturing processes of each set we looked at. We are very happy with our purchase and would definitely recommend working with the great folks at Ashely’s!! Thanks again guys!

Excellent service, prices are very reasonable and furniture is very high quality!

Awesome experience!

Very nice and friendly. Prompt service.

Cheryl took such great care of us and gave us time and space to make the best decision for us. Thank you!

We always have a great experience here. We are able to get the help we need and are in and out fast!

Easy and Jeff was very helpful!

Fast service willing to be patient with us as we shopped. No pressure. Great experience.

We just bought a couch and bed frame from the Pocatello Ashley store. Everyone was so helpful and curtious. Would definitely buy from them again.

Aquila was so very helpful. We were buying a couch for my sister whose husband passed away 2 days ago. She was so kind. We will definetly refer people here because of excellent customer service. Additionally 4 years ago we furnished our new home and bought furniture on Black Friday too. There was a glitch in the delivery and we were not going to have furniture to sit on at Christmas. They kindly delivered some furniture we could use so we could have our Christmas party with family! So kind!

Wonderful staff, very helpful! Came during blackfriday and had great deals! Even had a Santa playing piano which was wonderful!

Cheryl was great Eric is awesome

Chase helped us find our couch and made it a breeze! Very helpful friendly staff

We had a great experience purchasing our new mattress at Ashley! Chase helped us throughout the entire process and ensured we got everything we needed. Definitely recommend!

Found an amazing couch for our home. What a seamless experience Chase and the whole team made us feel welcomed but free to browse!

Friendly and very helpful staff! Especially Jeff! Overall a great experience definitely recommend.

Chase was amazing cordial prompt and professional!

GREAT SELECTION, FOUND A WONDERFUL COUCH SET AND ENTERTAINME T CENTER

Great store. Very friendly, low pressure experience.

Great service by all the staff in getting me in and out with my purchase. I didn’t feel pressured at all. An enjoyable experience.

Excellent help in choosing a new couch, discussed options and was able to point out what we were looking for quickly.

Awesome experience!!!!! Everyone is so nice and very helpful for a first timer!!! Great place go and visit

Great customer service! Black Fridays deals saved me a ton, and Chase was super helpful.

Aquila was so great at helping us find a great fit for our living room. Love the furniture and great customer service.

Chase was very helpful and informative with the motion base and mattress choices. Ashley’s in Pocatello is my go to store for all my furniture purchases!

Great customer service! Chase did an excellent job getting us exactly what we wanted at a great price!

Wonderful customer service and help getting all of the items we need!

Jeff powers helped me find the bed frame and bed cannot wait until they come in so I can sleep like a king 100% recommend Ashley's furniture store

Very easy buying experience. No pressure to purchase. Jake was very friendly & informative.

Great experience, very helpful!

Great customer service

Very pleasant experience. Staff were happy to help and informed me of their promotions very well.

Salesperson very courteous and helpful

We love Ashley Furniture. The service is impeccable and the quality has never disappointed us. We have returned time and time again to purchase furniture for our growing family and have always been pleased with our purchases. Great place. Highly recommend.

Very friendly service and helped us with exactly what we needed!

My wife and I had a great experience working with Jake and the rest of the staff. They were knowledgeable on the products and were very helpful. They even honored their sale price after the sale ended to give us the time to make the correct desicion. We are very happy with our final decision.

Chase was very helpful in finding me a new dining set very knowledgeable and professional I will be back

I’ve shopped w ashleys numerous times and have always had great experiences and the furniture is good quality and lasts forever:) will always get my furniture from here

Cheryl was helpful in finding a entertainment center and even helped keep us in out budget range by checking online prices which they matched. Lots of product to chose from.

Great furniture and the employees are very friendly and helpful, especially Jeff!

We have always enjoyed our purchases from Ashley. Their service and help in the store is always the best!

Great service and selection plus 40% off! Happy with my purchase.

The employees at Ashley furniture are knowledgeable and very professional. I have purchased many items from this establishment. I am absolutely thrilled by the shopping experience. I highly recommend purchasing your home furnishings at Ashley.

They were awesome to deal with.

My husband and I went couch shopping just to get an idea of something to switch out some old couches. Chase came out and helped us find an amazing sectional at an amazing price. He was helpful, patient, and very knowledgeable. We ended up buying the sectional same day and left very happy customers.

I had a great experience. The staff is extremely friendly and Aquila helped me find exactly what I needed. Definitely check them out if you need some good furniture!

Ashley Furniture People are really helpful! This is the 3rd time I bought furniture from them! Come and visit them here in Pocatello and check their awesome furnitures!!! :)

Jeff helped us purchase a table for a very good price

I walked into Ashley’s and Cheryl greeted me so professionally and pleasant. She knew exactly what I was looking for. With Natalie’s persistence they covered all solutions to get what I needed and such a great price. If you’re looking for furniture accessories, betting you’ve got to Shop, Ashley’s furniture in Pocatello Idaho on Hurley. You won’t be sorry thank you, Ashley’s.

Great place to find a couch. So many options and Jake was very helpful.

Highly recommend Ashley Furniture. Staff is knowledgeable and very friendly

Great staff and seemless experience

They were great to work with! We found a good online deal and they were able to help us in store and worked with us to make sure it was affordable and that we had a great experience! We will definitely be back!

Amazing experience every time I walk into the pocatello store. Staff are friendly and knowledgeable. Sales and prices a great!

Great Service!!!

Great and friendly service with just the items we needed.

I had a great experience here, Love the table I bought.

The store in Pocatello was so helpful, I found what I wanted on line and Aquila was so helpful. Thank you so much

Staff is great and very knowledgeable about their products. Jeff and Sylvia are a great team.

The help Everytime is superb and timely. Very professional.

Great service & great prices

The staff were so helpful and kind!

Amazing staff very eager to help me with my pricing needs. I’m so pleased with coming in today got all I needed and more!

Chase, Rachelle, and Cheryl were very professional and did a great job with helping my mother pick out her furniture!

Bought living room furniture. Chase was super helpful! We will be back! I got the best service !

Awesome couch store!

I love the customer service, the quality of the furniture, and the delivery service.

Great furniture, great service and friendly!

Great service. 👍

Nice people, they alot 👍

Customer service was excellent she was very kind and helpful to get the recliner my husband liked the chair is exactly what he was looking for

Ashley furniture has been wonderful to work with. They have always honored their warranties and been available for whatever questions I have :).. not my first purchase with them and won’t be my last.

The beds from her are so beautiful I looked them and I just bought two beds

We had a great experience at Ashley’s thanks to Chase, he was really helpful and helped my parents find exactly what they were looking for!!(:

Our sales person Aquila was very helpfu & a pleasure to work with!!l

Jake was great t work with. No pressure good answers to all our questions. Thank You

Great customer service and Natalie helped answer all my questions!

They are the easiest, friendliest and nicest people to work with, plus they have beautiful furniture.

(Translated by Google) Excellent service, everyone is very friendly (Original) Excelente servicio , muy amables todos

Wonderful experience, in and out in 30 minutes with exactly we needed!

We received excellent customer service at the Pocatello location. Would highly recommend.

Very nice customer service. All was good. Chase is a nice guy

Very help thank you

Had a great experience, thank you highly recommend

We worked with Cheryl a number of times at Ashley & she was very helpful and always welcoming! I would recommend checking out Ashley furniture.

Jake was very helpful in answering our questions and making sure we received the best deal.

Wonderful people to work with! Bought lots of furniture from them. You won't go wrong with these guys. Very good service!

Great customer service

Very helpful sales people and a comfortable shopping experience.

Very helpful sales folks! Great selection! Great prices.

Every one was very helpful and accommodating! We will definitely be back.

Attentive staff.

We were immediately helped as soon as we walked in, Cheryl N. Helped us out and gave us very thorough understanding and information about each item we inquiried about.

Great experience! Everyone is very helpful and kind! Highly recommended

Good service and Chase did a wonderful job

Cheryl was amazing - helped us with navigating styles/fabric for our new living room furniture.

Chase was very helpful. Great selection

Great customer service has always been our furniture shopping store!

I had a great experience with chase and I love my new desk.

Just had the best experience! Cheryl helped us and was very helpful throughout our experience. Great service and great quality furniture. We will definitely be returning customers!

Solid and Knowledgeable Customer Service!

Great service and wonderful selection! They had just what we needed. Thanks Cheryl!

Cheryle and the crew have always been awesome. Highly recommend this store

Cheryl is awesome, the entire staff is friendly and eager to help. I found the perfect chair for my home with Cheryl’s help. Thank you.

Friendly staff, and great selection of quality furniture. Definitely won't shop anywhere else.

The price is right and very helpful

Cheryl was super helpful as we entered the store. Love the blowout sale prices.

Good service ,, quality furniture...

Eric was very helpful

Love Ashley HomeStore. Cheryl is a fabulous saleswoman, and accommodating!

Chase was really helpful and straight to the point. Extremely helpful and helped out finding a bedstead for our home!!

Friendly service. I found 2 chairs at a great price!

Pocatello branch awesome to work great staff very helpful 👍

Cheryl was great to work with band very helpful. Not pushy and good communicative.

We came in to Ashley Furniture to look at couches, not especially expecting to find what we were looking for and Tony stayed with us the entire time. He was very informative regarding fabrics, availability, measurements and more. He was not high pressure and I appreciated it. Thank you Tony!

Super disappointed. We purchased a couch here last summer. We spent more on it than other couches we were looking at, but decided to spend the extra money. Due to supply chain issues it wasn’t delivered until November. We put it in our front room which is hardly ever used. We maybe go in there once or twice a week. Within a month the couch was pilling like crazy. I tried to clean it up, but it has been a constant battle since then. Within a week it looks terrible again, covered in pills. Now the cushions have “valleys” in them despite constantly flipping them to make sure they are evenly used. There are dents in the foam that no amount of fluffing is solving. When it was initially delivered it was delivered in pieces (we waited a few weeks after one section was delivered before we got the last section.) when the new section arrived the cushion was filled significantly different than the other cushions. So now we have 3 somewhat filled cushions and then 1 super puffy cushion. Even with putting that cushion in the most used spot on the couch it still is double the size of the other cushions and looks awful. I’m extremely angry that within 7 months a couch that has probably been sat on less than 20 times is completely falling apart. For such a lightly used couch this thing is an absolute joke. I cannot believe the quality for something we spent so much on. I would highly recommend you look elsewhere and save yourself the money and the headache.

Price versus quality is overpriced they do however stand behind warranty

Apparently I'm not qualified to deliver furniture, am I too old? Good luck with this generation of slackers

I was looking for a mattress. Jeff Powers helped me find the perfect mattress. He also made sure I got the best price. I noticed so many great furniture pieces, I'll be back for those later.

Anthony was awesome. Thanks for helping me get that chair.

Very informative. Very helpful. Super friendly. Gave us the best deal possible! Super happy with the purchase!

Very friendly and made the ordering process easy, our sells rep was Jeff Powers and he got us great deals.

Jeff was a great salesman and we were able to find exactly what we were looking for!

Very friendly staff, quality goods, price matched from online.

I am the pickiest furniture buyer ever and Chase hooked it up! Made buying a whole bedroom set and delivery to Blackfoot easy. In under an hour, I was able to check that off my list!

I worked with Jeff Powers in the beginning and he was great, we picked out a couch and everything was fine. We waited the three weeks for our couch to arrive, they canceled on us last minute, came to deliver the next day. They couldn’t fit part of the couch, so we had to go back and pick out another piece that would fit through the door. Then we waited another three weeks for that piece to arrive just for them to tell us they weren’t going to deliver it because it was the wrong facing piece. At this rate, we are very angry because they were going to make us wait another three weeks and so far we have still have not gotten our couch. Even after talking to them, and explaining that we need our couch as soon as possible. I’m very disappointed because I initially enjoyed working with them, but when you make a mistake you make it up to your customers.

Great service! Chase was easy to work with and helped us piece everything together. Definitely recommend shopping here!

They have a lot of beautiful furniture. I worked with Chase on a king headboard-frame, he was amazing. They even held onto it for about a month until I was ready for it to be delivered.

Chase was our salesman and he provided excellent customer service. Ashley has a very friendly atmosphere minus the high pressure selling. Their furniture is beautiful and very unique. We purchased 5 items and I can’t wait to see them in our home. Thank you Chase and all of the friendly staff at Ashley.

Always good products and service.

So many options and Jeff our sale guy was super helpful. Answered our questions.

Poor help

It was my first time ever at an Ashley Furniture store, i was looking for a twin mattress. Right away I was greeted by a salesman who was super kind and helpful. I didn't get his name but his customer service skills would make me go back in the future as well as recommend this location to others. I did find the right matress.

Great customer service, very understanding and helpful.

Chase was awesome at helping us pick out a much needed new couch. Kind and friendly.

great service by cheryl nelsen

Cheryl was easy to work with and they had just what we wanted. Great experience.

Awsome As always

They were friendly and not pushy. . The price was good. Cheryl Neilsen was very informative and helpful.

Jeff Powers helped my wife and I find a loveseat that fit the needs of our family, the style of our existing sectional and at a price within our budget. I would be happy to do business with Ashley Homestore in Pocatello, ID again.

Went in looking for new couches. Was greeted at the door by a polite associate. Was asked multiple times if we were being helped a we walked through the store. Sales person promptly answered our questions and went above and beyond with tracking down prices of a decoration. Due to our experience we purchased two couches.

Great customer service we buy all our furniture here!

Cheryl is awesome, very nice furniture

Excellent experience!!

We had an excellent experience today and Chase was extremely helpful and knowledgeable of items we purchased! Looking forward to our new items being delivered!

Great service! Cheryl was extremely helpful and answered all my questions.

The staff was awesome to work with, Jeff Powers gave us an amazing deal. Love this store!!!!

Purchased an upholstered bed frame from Ashley Furniture in Pocatello. The people there were amazingly helpful and even though they had to order it in it arrived within 2 weeks. We will do all our furniture shopping from them. Thanks Ashley Furniture!

Cheryl was awesome!

Cheryl was very nice and helpful in the buying process and made this first time purchase easy and workable.

Great customer service and a wide variety of options

The service was great from the start. Chase was friendly and efficient in helping piece together the perfect dining set. Thanks Ashly’s !

We had the best experience at Ashley furniture in Pocatello! Jeff was very patient with us, answered all of our questions, was very kind to my small children, and above all, gave us a fantastic price. We couldn’t be more satisfied! Jeff’s customer service was excellent in every category and we can’t say enough good things about him and Ashley’s in Pocatello. Their delivery and financing options also helped seal the deal. Overall, great experience!

My experience at Ashley’s in Pocatello was wonderful. I walked in knowing the specific sectional I was in search of. Jeff walked up willing and ready to help. He was able to get me a great price on the set and I am very excited and happy to have gotten the great service here at Ashley’s.

Chase was friendly but not pushy, knowledgeable, and helpful. A pleasant furniture buying experience.

Helpful sales people. Good prices and product.

We continue to have an amazing experience every time we come to Ashley’s in Pocatello.

Jeff was so helpful and wonderful to work with!

Love their service, and they have always been helpful.

Chase was incredibly helpful and made the process super easy and enjoyable. Definitely recommend!

Cheryl was a big help, very informative. Great place to shop.

Jeff powers was our salesperson. He was very helpful and knowledgeable. He gave a a good deal. 👍

We had a great experience. Went into the store on a whim to look at potential new couches. The salesman Jeff Powers helped us find a couple that matched our needs and didn't pressure us when we told him we needed to think about it. When we called back the next day he helped us place our order. We have had our new couch for a week and the family loves it!

Jeff was awesome! Great service!

Jeff is awesome! Service with a smile. Very helpful and knowledge.

Excellent customer service!

Great service and very helpful! Cheryl was amazing!

Wonderful customer service. Answered all my questions and allowed me to shop without feeling pressured.

Great customer service and pricing! Gave us good deals.

Easy to work with and great prices!

Enjoyed my experience and Chase Hayball was very helpful and pleasant. I can’t wait for my new couch. I will definitely go back in the future.

Cheryl was so helpful during our holiday purchase. She made it easy and fun.

We just were assisted in getting new furniture by Cheryl Nielsen. She is always so happy and knowledgeable about everything in the store. Thanks Cheryl. We always come to Ashley for you to help us R Jones

Cheryl is awesome! Great service!

Great service and very knowledgeable staff.

I love Ashley Furniture. They have a great selection and great service!

Great customer service!

Chase was very helpful and patient. We were able to find everything we needed at a great price.

Fast! I found my couch in 10 mins. Wasn't hassled but checked up on. Didn't mind a curious little boy sitting everywhere.

Great place great service

Jeff was great!! Fast and easy to work with

Very disappointed… the store called … furniture was supposed to be delivered today… didn’t have time to sell my old furniture so I donated it … now no furniture in my living room… best they can do is Wednesday… I guess sitting on the floor is perfect… but now I’m out the money I could have gotten selling my old furniture…. I will never be shopping at Ashley again

I had a great experience with their team. Chase was very helpful and that has made my decision to be a return costumer easy.

Great store

Jeff was very helpful. Clean store and helpful employees.

Very helpful - found exactly what I was looking for. A pleasure to shop here

Great experience!

Excellent service, knowledgeable staff. Cheryl Neilsen was superb

Great customer service! Thank you

Great service and got what we needed in same day.

Great Service! Chase was very knowledgeable and helpful to my mom and made it easy for her to pick out a beautiful couch! Thank You!

Tony and Lance got me into the couches I wanted at a really good discount l. Very professional to work with and dealt with my negotiating well. Highly recommend furniture at Ashley's Furniture and working with Tony or Lance.

Jeff was a great salesman!! He helped me get the exact bed mattress and bed frame style i had in mind! Thanks again Ashley Furniture!!!!

Great service from Jeff! We got time to look around, and he helped us buy our first couch!

Jeff was very friendly and helpful and got us a great deal!

Cheryl was very knowledgeable and a pleasure to speak with. She helped us get exawhat we were looking for. I would send anybody to this store.

I bought a super comfy set of cute couches from Chase Hayball, he was so patient and helpful with the process. I am ready to go back for a coffee table and end tables.

All of the people that helped me at Ashley were very kind. Right when I walked in the door there was someone there to help me.

We had a such wonderful experience with Cheryl. She found the headboard we have been looking for. The store is beautiful.

Jeff was SO helpful. He even threw in a beautiful art piece! He let us wander and checked back with us and answered all our questions. He’s definitely an asset to Ashley! My mom loves her new dining room set!!!!!! Thank you!!

I buy all my furniture here!!

Would like to say had a great experience in Ashley pocatello Idaho! Jeff Powers was great to work with and took very good care of us Very Professional! Thank you for a great experience!

Awesome customer service. Great prices.

They had a great selection with good pricing. Cheryl was a lot of help in finding us a sectional that fit in our space.

Jeff was super great to work with. He was informative and helped understand the different options for the couch we purchased!

Very courteous and helpful! Thank you Jeff!

Quick and easy purchase!

We are always able to find something we love here and Cheryl has always been so helpful.

Great experience!

Great experience dealing Cheryl. She is very professional.

Jeff did an amazing job today helping pick out a couch loved this service

We were needing a living room set, and right when we walked in Jeff helped us out and made our experience fast, easy, and pleasant! If you’re looking for a great experience, make sure to ask for my man Jeff 👍🏼

We found a beautiful bedroom set on Labor Day weekend. Best time to buy, for sure! Great pricing, and Jeff Powers was super helpful at getting us set up with everything we needed.

Chase was so great and had great customer service!

Great selection and the staff is helpful.

Jeff was awesome! We came in looking for a couch and he was very helpful and answered all our questions. He made the process easy. Thank you Jeff!

Chase went above and beyond to make our experience great!! Delivery was prompt!

Wonderful customer service.

Very good service

Excellent customer service, Jeff answered all my questions and I was able to make a smart purchase that fits with the theme of my apartment. - E. Cardona

The staff, especially Chase, have been wonderful to work with. I have purchased a carpet and dresser and love them both.

Very nice furniture and friendly staff

Cheryl was very helpful and patient while we found our little girl a new bed set. Everyone at Ashley’s is always so nice! They have beautiful, fairly priced furniture.

Everyone at Ashley’s were so kind to work with, they have beautiful furniture and they gave me the best deal they possibly could! 10/10 Recommend!!

Very patient, very kind, made sure we loved it before buying!

The sales person was very helpful she showed me several recliner before I found the right one. Everyone I met was friendly and willing to help 🙂 . I will recommend friends to the store. Thanks Kay Fries

Wonderful experience purchasing a living room set! Chase was very helpful throughout the entire process.

Great friendly place very helpful!! Thanks Tony R

Great selection, fast freindly service. Quality furniture at an affordable price . Great experience

Great service, friendly and sexy.

Always works with us on affordability, listens to what we want. Honest on shipping time frames

Working with Chase was a great experience!

Great customer service, Tony helped us find the bed frame we were looking for!

Jeff powers is absolutely amazing

Great customer service!

Good quality long lasting Furnature. Great customer service as well.

My experience at Ashley's was amazing. Cheryl Neilsen took all my concerns into account and we found the couch I wanted. Thanks Ashleys!

My son bought a couch from them and service was great. Sales was very attentive.

We had a great experience with buying some new furniture in this store. Can’t wait for delivery!

Chase was very good to work with. He walked us through all the details we needed to know. Awsome people and great service.

The best staff in any retail store I’ve seen, thank you guys for all the help! My fiancé and I are really excited with our recent purchase and plan on looking to buy more items from you guys in the future!

Tony at Ashley furniture was so helpful! We got everything we wanted at a great price!

They are always so great and helpful whenever we come in! I highly recommend coming into Ashley’s !

Great Service! Really nice customer service!

Cheryl was awesome!! Great experience. Very kind.

Jake had awesome customer service, and used his own background to give me an idea on what would be the best option for me.

Fair upfront service without any pushy sales! My type of place!!

We’ve purchased a few different pieces from Ashley’s and we’ve been really happy. Service is always great and not too pushy. High quality pieces that still look new. Great place to shop for all styles.

Cheryl was very helpful

Chase is the best!

Great people very helpful can’t wait to get our new furniture delivered soon,Awesome experience

Thanks so much for taking care of us today. We came in to see a sofa and left with a better model for a better price. Jeff Powers was the best associate I’ve worked with in quite some time. He was attentive the moment we came into the store. When we told him we wanted a sofa with a chaise on the opposite side, he gave us several options and then recommended a piece that was on sale. Thanks so much Jeff. Being a new comer in town is challenging and you made this a really pleasant experience. We will definitely comeback!

Great service and selection!

Jeff was super helpful in showing us several different couches that we could get down the stairs. He was very informative on the type of materials used in the couches.

Jake was awesome at the Pocatello store!

Jeff Powers helped family out immensely today!!! He was kind and very helpful!! He even let my daughter color while we were getting our things! Highly recommend!!

(Translated by Google) It was a great experience to have gone shopping at Ashley furniture in Pocatello. excellent customer service. (Original) Fue una gran experiencia a haber ido a comprar a Ashley furniture en Pocatello. un exelente servicio al cliente.

I found a beautiful feminine sleigh bed for my new apartment. Thank you Ashley's Furniture!

Great service, knowledgeable fair, clean, would definitely recommend!

Great service!

Our experience was great. We were looking for a bunk bed for the boys. Jeff powers helped us out he was very friendly and helpful he helped us find what we were looking very quickly. For a great price.

We bought furniture from Ashley in Pocatello in February of 2020, and we could not have been happier with the customer service that went above and beyond, the quick and smooth delivery, and the furniture that we purchased at an awesome price. Now we are redecorating our condo in Sun Valley and have turned to Ashley again for their wonderful customer service, reasonable delivery to the WRV, and furniture selection. We are so happy to have such a great furniture store with amazing employees in Pocatello!! And a special acknowledgement of Silvia and Ricky this time around!

Jeff was great in helping us get what we wanted for our home. I definitely recommend working with him. Thank you so much for everything.

Excellent selection, probably the best place to buy furniture in Pocatello. Jeff was a fantastic salesman who was not pushy, but very informative and helpful. Buying online is so stupid as you can't sit on the couch before purchasing it. Thank goodness there are still brick and mortar stores like this. We love our couch,, couldn't be happier with our purchase... Thanks Jeff

We are very happy with getting furniture that we like, at good prices in the clearance area, and delivered in three days. Jeff Powers and Lance Larsen helped us over the order and delivery processes, with patience and friendliness. We came back the following day and added one item on order. The delivery of the sofa and chaise, and two bedroom dressers and a nightstand was done professionally and with great care. We are very satisfied with Ashley.

We came in ready to buy a sectional and wanted to ask about one we had seen on line. Only one other customer was in the store and there were several sales associates standing behind a counter talking. We stood there and when no one acknowledged us we began wandering the floor looking at the sofas. No one ever offered us help or welcomed us to the store. A family came in and immediately several sales associates went up to them and asked if they needed help and what they were looking for. I guess if they don't need our business then I will go elsewhere.

We bought a couch from them and Jake was excellent help in finding us what we needed!

Friendly staff and great service! Highly recommend!

Can i just say WOW? Their customer service is top notch. Talk to Sherry she is amazing!! We moved here recently and she went above and beyond to help resolve an issue we have been dealing with for 7 months from a different Ashley furniture store. It was a different franchise with different owners so the Pocatello store didn't have any connection to our furniture sale yet they still did everything they could to take care of us. Otto did our furniture repair and he was outstanding!!! I highly recommend purchasing from them. They truly care about their customers being happy!! Thank you!!

Had a great experience with Cheryl, she was very nice and very helpful!! I am very excited about my new purchase!!

Ricky was incredibly helpful! He made sure we found the perfect bedroom set!

Jeff Powers was very helpful and kind. Prices were fair and he was very knowledgeable of the pieces and protection plans

We’ve been waiting for our kids bunk bed since August of last year! There is a piece that is missing that we keep being told hasn’t came in yet. No one ever called to update us on anything. We have continued to have to reach out and ask if it’s there. We were given many reasons why they do not have the missing piece. Our kids asked if someone could just build them a bunk bed which is sad. I wouldn’t recommend this store unless you are buying something they have in stock, because we’ve been told different time frames and received nothing even though we paid already.

We were helped immediately! They stayed within our price point and we were provided with free delivery. Awesome service!

Amazing people and helped find just what we where looking for!

Ashley furniture was wonderful to work with! Jeff Powers was very helpful and helped me find the best deal on my dream dining room table and bar stools. I will definitely be back in the future to furnish more of my house!

Had an amazing experience here!!!! Jeff was very personable, extremely helpful, and made the whole process seamless!!!

Nice selection of furniture

Chase was helpful and knowledgeable in helping us pick out new living room furniture. Was able to find the furniture and the time it would take to be delivered. Thanks Chase.

Chase was super helpful and personable was a great experience