Ashley Store Bradley, IL
Ashley Store
Store hours
Open today: 10:00 AM - 06:00 PM
About Ashley
The Ashley Store in Bradley, IL represents the largest furniture store brand in North America and one of the world’s best-selling furniture store brands with more than 1,000 locations worldwide.
Store Details
The Ashley Store in Bradley, IL is committed to being your trusted partner and style leader for the home. This commitment has made Ashley the largest furniture retailer in North America with more than 1000 locations worldwide. No matter which Ashley Store location you visit, you'll find stylish, quality furniture that's just right for any room in your home. That includes many of the top mattress brands—including Tempur-Pedic, Sealy, Simmons, Serta, Stearns & Foster—as well as our very own Ashley Sleep mattresses, which offer superior comfort without the premium price tag. In fact, every Ashley Sleep mattress is subject to more than 200 quality control tests—because a great mattress makes a difference to your quality of sleep and even your quality of life. Your home is more than a house. It’s the daily moments and experiences you share that make it uniquely you. At Ashley, we celebrate being home with you. Our locally owned and operated Ashley Stores are passionate about bringing you the best value in furniture and mattresses for your home. Visit your nearest Ashley Store showroom today!
Customer Service
What our customers say
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Very helpful sales staff, not at all pressuring. Nice selection, good prices and great delivery. Would buy from Turk Furniture again.
Update: 12/22/23After speaking with the finance company, they informed me there is no guarantee they will refund me.They will investigate based off any reports Turk furniture sends them. This would leave me with no couches and no guarantee of a refund.Turk will only take the couches back if I sign a form agreeing to the finance company being the only option of reimbursement.Don, the regional manager, once again got angry with me on the phone when I wouldn't comply to his requests. When I asked him for the reports of all the service calls done on my furniture he said word for word, "what is your endgame here?" He then said, "well I won't be doing that." In response to me asking for the tech reports again.I called the repair company and they said they are contracted with Turk so all reports are done after the service calls are made and given to Turk. In order for a customer to get copies they have to come from Turk Furniture.In short, Don is a hothead, and a liar.Update 12/19/23The regional manager met with the owner and it was agreed I would need to give the couches back to the furniture store before the process of my refund could take place. I was also informed Turk Furniture would not be refunding me since I financed the couches. They will pick up the couches, submit a report, and the finance company would refund me, but they don't know how long that will take. I requested documentation since nothing has been given to meIn writing other than my receipt of purchase.***********Turk sold me a couch that was so poorly made it's completely caved in and broken on one side. I've only owned it for 6 months. After 3 attempts of getting it fixed with almost no communication from the store, they are refusing to refund my money. The regional manager called me today and told me my only option is to take store credit. I don't want to deal with this store anymore! I told him I know a woman who was refunded her money and he said I was lying despite her having bank statements showing otherwise. Perhaps because she's white she got a refund, but I'm treated less than. He had the nerve to ask me what kind of communication I was wanting when I told him how poor it was. DONT BUY FROM TURK. What a horrible business. Family owned means NOTHING.
My wife and I purchased a set of couches from this store at the end of May 2023. Within 6 months the back of one of the couches started making so much noise no one wanted to sit in it. It was so loud it would wake our newborn. One side began caving in. The center seat is just a block of wood covered in fabric, and due to the seat next to it caving in, my wife hurt her knee when attempting to get comfortable to breast feed our newborn. We purchased the couches because we needed something comfy to sleep on rotating nights with our newborn as well as our moms to sleep on when they came to help. My wife went through a ton of calls, getting the run around, and finally just talked to the repair company who were more help than any single person from the store or corporate. FedEx dumped 2 massive boxes of parts on our front lawn in the rain and the store never let us know anything was coming nor the decision of what was to be done with our couch. A repairman finally came, added a new back part, and stuffed the seat. Within 2 days it started to cave in once again. The store has been zero help as usual, the repair company told us we could stuff it ourselves!!!! Now the other side of the couch is caving in. $1800 we are expected to pay in full to either be ignored or given half information we should know about damaged products we bought. Steer clear of this store!!! Luke the manager has yet to reach out to my wife nor anyone else.
Skip this place. I have heard many complaints about a sales staff that lie to get a sale and then reciprocate with underhanded assistance when there is a problem. Details? Okay, but the detail is not necessary. I purchased a kitchen table with a built in lazy Susan that does not meet the quality standard of the floor model. It's a beautiful table costing over $2300 with crossbow chairs. We also purchased a warranty on the finish if we used a product they recommended, pushing the cost higher. They would not help when we complained about the delivered table nor would they help when we found out the varnished finished deteriorated rather fast...and completely. Since I sanded and re-finished with 3 coats it it is fine. I also purchased a TV stand/ artificial fireplace combination that I was overcharged by 40%. I paid $1000 and found it for $600 two months later. I also bought a living room set that turned out to be cheaply built. I expected better but it was less than desirable. The sales lady clerk, Fitzpatrick I believe, lied about it all, even saying the fireplace was reduced at a closeout price. Poor sales and misrepresentation pulls down the rating of the experience. Otherwise I would give them 2 stars on the table, 3 stars on the fireplace, and 1 star on the living room set. It was a large sale ($4000) and I would have done business with them again but they blew it big time, where time would tell their mistakes. I will always be mad at this.
Their warranty is spam
I am not one to leave reviews very often, but I had such a wonderful experience at Ashley in Bradley thanks to Chloe! Chloe was very knowledgeable and answered all my questions. She eased my mind and made my furniture purchase pleasurable! I will most definitely use her with all my future purchases! Thanks Chloe!!
I worked with Russel and he was great! Very helpful!
I really enjoyed my experience here. The staff was friendly, and knowledgeable. They didn't hover over me. They gave me room to wander on my own.
Great looking store and excellent prices along with world class customer service.
Family owned business since the late 1800's!!! Turk truly cares about their customers. The entire staff are very friendly and look out for your best interest. Brenda in the office is truly a kind soul ❤️. Absolutely love my table and chairs from them!! Finally I can have my entire family at the table on holidays.
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0% interest for 72 months‡‡ with select mattress purchases - In-Store Only
On in-store purchases of Tempur-pedic® or Beautyrest Black® mattresses made with your Ashley Advantage® Synchrony credit card at participating locations from 10/29/2024-12/9/2024. Equal monthly payments required for 72 months. Down payment up to 30%, plus tax and delivery may be required on another payment type for in-store purchases. Promo fee of 2% of amount financed will be included in required monthly payments.
‡‡Not combinable with other offers and discounts. Qualifying purchase amount is determined prior to any down payment, taxes or delivery. See a sales associate for details on required down payment. Qualifying purchase amount, less any applicable down payment, must be on one receipt. No minimum purchase required. A promo fee, equal to 2% of the amount financed at time of purchase, will be shown as a separate transaction on your billing statement and included in the balance subject to this promo. Any taxes, delivery, or other charges included in the amount financed will increase the related promo fee and the required monthly payments. For example, a $950 purchase with $50 in taxes and shipping costs, will be charged a promo fee equal to $20 and $1,020 will be charged to your account. No interest will be charged on amount financed (including related promo fee) and related optional debt cancellation fees, and equal monthly payments are required on promo purchase amount until it is paid in full. The payments equal the amount financed divided by the number of months in the promo period, rounded up to the next cent and may be higher than the payments that would be required if this purchase was a non-promo purchase. During the last month(s) of the promo period the required monthly payment may be reduced due to the prior months’ rounding. Any estimated required monthly payments shown (which may exclude taxes and delivery) in connection with this promotional offer should allow you to pay off the amount financed within the promo period if (1) you make your payments by the due date each month and (2) this is the only balance on your account during the promo period. If you have other balances on your account, this monthly payment will be added to the minimum payment applicable to those balances. Regular account terms apply to non-promo purchases. For New Accounts: As of 7/16/2024: Purchase APR is 34.99%. Penalty APR is 39.99%. Minimum interest charge is $2. Subject to credit approval.
