Ashley | Bradley, IL 60915
Ashley Bradley, IL
Your Local Furniture, Mattress & Decor Store
Ashley is committed to being your trusted partner and style leader for the home. This commitment has made Ashley the No. 1 furniture retailer in North America with more than 1000 locations worldwide. No matter which Ashley location you visit, you'll find stylish, quality furniture that's just right for any room in your home. That includes many of the top mattress brands—including Tempur-Pedic, Sealy, Simmons, Serta, Stearns & Foster—as well as our very own Ashley Sleep mattresses, which offer superior comfort without the premium price tag. In fact, every Ashley Sleep mattress is subject to more than 200 quality control tests—because a great mattress makes a difference to your quality of sleep and even your quality of life. Your home is more than a house. It’s the daily moments and experiences you share that make it uniquely you. At Ashley, we celebrate being home with you. Our locally owned and operated Ashley is passionate about bringing you the best value in furniture and mattresses for your home. Visit your nearest Ashley showroom today.
My husband and I purchased a new couch and end tables recently and Luke was our salesman. He was fantastic. I highly recommend the store and Luke epically. Thank you again.
Great experience from beginning to end. Office staff is friendly and very knowledgeable. I will be back for more pieces!
Love Turks, Friendly staff Chloe Kinney was right there to help me and answered all my questions she was just soo great! I purchased alot of furniture from them. Make sure you ask for Chloe! They have a beautiful showroom lots of things to see inside! Great experience!
Luke was a massive help when I was finding a new couch! Thanks so much!
Customer Service was beyond amazing! Will definitely be back for more business! Luke went above and beyond to help us!
Worst customer experience of my life!!!!!! I purchased a mattress 6 years ago with a 10 year warranty. My mattress has been having some structural problems so I decided to submit a claim. The store that I has originally purchased it from had closed down so I called the manufacturer (who were amazing). The manufacture told me that I had to go though Ashley. I called my local store for them to tell me that they can't do anything for me and to call customer care. After 7 attempts at trying to call ( it rings, no one would answer and then it would ask me for a survey) I finally got a live person. The live person told me that they could not find me in their system and then hung up. I called my local store again and they gave me a different number. This time it took 8, yes 8, attempts to get a live person and when I finally did they told me that there was only a 1 year warranty not 10 which I knew was wrong. They denied me to speak to a manager over the phone. So I took to the online chat I was transfer multiple times to different representatives before I got a manager. When I did get transferred to Nicholas I waited an hour and a half for him to reply. When he did reply he did nothing and just transferred me to another person. I was at my breaking point after 6 hours of being tossed around and treated like I was nothing. I ended the day with the manufacture telling me that there is a 10 year warranty regardless and that Ashley told me the wrong information. I will never shop here again.
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