Ashley HomeStore Burbank, IL
Here at the Ashley HomeStore in Burbank, Illinois we serve the great city of Chicago and the surrounding area. At Ashley HomeStore, we believe that your house is much more than just a dwelling. You’re creating a home filled with family and friends, and building life-long memories along the way! This is what inspires us to help you furnish and decorate your home with our intelligent customer service staff, great merchandise at great prices, and a huge mattress gallery with bedding specialists on staff. We have been Chicago's go-to furniture and mattress store in Burbank since 2014. Our dedicated and experienced sales team is committed to being your trusted home partner and they pride themselves on their selection and knowledge of bedding selection and contemporary lifestyle furniture. At the Burbank, IL Ashley Furniture HomeStore near Chicago, we are not only thankful to celebrate your home with you, but we are also dedicated to charitable work with the Hope to Dream foundation. You can find us in the area next to the Midway Airport. We look forward to being the furniture store that helps you fill your home with memories, and hope to see you soon!
Super nice. great selection. Great deals.
Cheap stuff, high prices.
Purchased my Darcey Cobalt Blue suede couch! Love my furniture!
Worst store I been too from the sales person to the manager and the delivery employee. They lack professionalism and the trucking company scam me as a customer. They damange my walls and they refuse to fix it and I had to be calling them for an answer and no body calle me back. Very disappointing with this location.
Very disappointed with this company more than a month ago I bought two beds and until today I don’t have a mattress. And forget customer service they don’t know what’s going on no help at all. The store in Broadview has the worst customer service...
It was a great experience.
Justin helped so much when we were looking to purchase. He really helped us understand the difference with items. The delivery was so quick! They delivered and assembled our bed that has storage/drawers on the bottom, a rustic headboard with light and a chest in 30 minutes. This is was my second time purchasing from them and they’ve don’t great both times. I will definitely be returning. Location: 7780 S Cicero Ave Burbank, IL 60459 United States
I WAS WAITING To ll A.M to 4 P.M we already had the package and then the seller came MAD after we talked with a manager or supervisor I dont know and they SAID WE CANT SELL YOU THE COAUCH I took it like they discriminated me because I was Mexican and I got upset SO I WOULDNT SHOP HERE IF I WERE YOU
My husband purchased a shay bedroom set from here it hasn't been 6 months and the color is fading. The adjustable bed has a hole in the side because went they set up the bed they left the screws on the side of bed. Call the store they sent a technician out. He said he will report back how our furniture was fading/ buckling. hole in the adjustable do to leaving screw. He went back in lied. We Call the store to speak to management. We were ask to send pictures. No call back call store again. Store manager never there. Call again manager wouldn't get on the phone. I talk to a young lady name missy. Real nice I explain to her what happened. She told me that it would be taking care of. Today is 4/2/19 still haven't heard from anyone from the store. Now I'm going to take legal action. I feel you took our money the man that came out even said the furniture was damaged product. PLEASE IF ANY TECHNICAL COME TO YOUR HOME ASK FOR A COPY OF THE REPORT THAT HE SAID HE GOING TO TAKE BACK TO THE OFFICE. because they lie tell you one thing but report something totally different. I will not tell anyone to buy furniture from Ashley out south we spent close to 5000 dollars. No one should be treated like this.
Absolutely garbage furniture and worthless customer service. Yet again getting the runaround from Ashley HomeStore. Delivered a broken couch to me in September of 2018, for which I purchased the extended warranty, now still trying to get it fixed/replaced after 3 techs and 6 months of rescheduling. Only to find out this morning, when the couch was supposed to be finally swapped out, that the store (not corporate) did not respond to the request?!? So the day that I made available in my schedule, gets pushed back again, and now I need to take another day off work so these inconsiderate incompetent charlatans can bring me another of their broken wares. Do yourself a favor and never purchase any furniture from Ashley HomeStore (Burbank,IL)
My sales Rep James was nice and very helpful. I bought a bedroom set and mattress from this location. I lovvve my bedroom set. I absolutely hate the mattress. Unfortunately u cannot return your mattress if you don't like it despite they were trying to sale me a cheaper mattress off the floor that was used smdh.
The absolute worst experience I have ever had spending 2500+ on furniture for the delivery to show up the first schedule delivery day only to be informed by the driver that I should have received a call stating that all of the items were not available. Someone from distribution called am hr later to let me know that some orders were on back order. Completely unacceptable, after receiving minor compensation for that, the next scheduled delivery, after being promised first stop, was scheduled 5th stop, given a time frame of 9:30-1:30, only to be called at 10:15 to be told they wouldn’t be able to keep that time frame. If I could give lower than one star I would. Definitely will not return and I wouldn’t suggest anyone purchase items.
Gabriel helped assist me to get excztly what I needed and in my price range! Very happy
Did not have item in stock after shopping for almost an hour
I ordered the Darcy Sofa chaise and love seat and it was delivered yesterday. The salesmen, Oscar Diaz and Daniel were patient with me and made me feel comfortable. I would really like to commend the delivery men who put forth great effort in getting the furniture in my home. I had previously ordered furniture from another store that made 4 unsuccessful attempts in getting furniture in my home. I was very pleased with the service from Ashley Furniture and would highly recommend others to support your business. 2/18/19