Ashley Store
Open today: 10:00 AM - 07:00 PM
The Ashley Store in Carbondale, IL represents the largest furniture store brand in North America and one of the world’s best-selling furniture store brands with more than 1,000 locations worldwide.
Here at the Ashley Store of Carbondale, being locally owned means we take pride in serving our community. Our dedicated staff understands that purchasing furniture is a journey unique to each and every one of us. We take our time to commit to you as our customer in ensuring you have the best experience possible from the moment you walk in the door until your furniture is delivered. We know your house is your home and your furniture is what makes it uniquely you! Modern to vintage, eclectic to chic, or contemporary to rustic, we are equipped with the best products and selections to match your own personal style. We're thankful and proud to be a part of the Ashley Store Family, the largest Furniture Retailer in North America of the Largest Furniture Brand in the World, which allows us to offer you the best styles and prices in the furniture industry. We look forward to assisting you in bringing your vision to life for many memories to come! Come check out our newly expanded!
Customer Service
Ashley Store Carbondale, IL
What our customers say
They don't return phone calls, and it takes significantly longer to get the furniture into the store when ordered than the store employees say it will. Be prepared to wait! And wait some more! Update! TJ, who is in a management position in the warehouse / delivery department? Anyway, he went above and beyond helping us and making multiple trips to the store to get what we needed. He is honestly the only reason we didn't cancel our order. Thank you, TJ, and the guy who was working with you. This is the only reason I'm raising the stars to 4.
Very nice, respectful, professional, and I would recommend visiting the store. They have a lot yo chose from and very reasonably priced.
This is our second big purchase from Ashley Furniture. I'm a return customer. Customer service is always the best experience at Ashley Furniture.
The salesman and the girl at the counter were super nice, the salesman helped us out with any questions we asked and even come over with a measuring tape to see measurements. Great service!
Friendly people, very helpful.
Jacob was so polite and helped with my needs. He is a great salesman and would recommend him highly.
I met the most sweetest helpful worker today . He really helped me in making my decision in picking what made me happy and I'm so greatful for him. Thanks again Sage Sarnsen for your help you were wonderful.
We knew what we wanted when we walked in they helped us pick color and we were set. Sage was a great help
No interest for 60 Months^° - In-Store Only
On in-store purchases made with your Ashley Advantage™ Synchrony credit card. 60 equal monthly payments required. Down payment, tax and delivery may be required on in-store purchases.
^°Qualifying purchase amount must be on one receipt. No interest will be charged, and equal monthly payments are required on promo purchase until it is paid in full. The payments equal the initial total promo purchase amount divided by the number of months in the promo period, rounded up to the next whole dollar. These payments may be higher than the payments that would be required if this purchase was a non-promo purchase. Down payment may be required on in-store purchases. See sales associate for details. Regular account terms apply to non-promo purchases. For New Accounts: Purchase APR is 29.99% as of 01/01/2024. Minimum interest charge is $2. Existing cardholders: See your credit card agreement terms. Subject to credit approval. We reserve the right to discontinue or alter the terms of this offer at any time.