Ashley Downers Grove, IL 60515

it was an excellent shopping experience. . Shaniqua our sales reps get an excellent job. She worked hard to help us stay within our budget, and I appreciate that.

Purchased my couch IN FULL & received it late! The couch has a huge dip that service providers keep stating in person how to fix it but LEAVING NOTES SAYING NOTHING IS WRONG. I’M stuck with a couch that I keep being told “notes don’t say what I’m being told in person from the service providers & nothing can be done because of that” This couch was not like that in person at the store! This place will rob your money,FIX NOTHING & LEAVE YOU WITH A MESSED UP COUCH YOU HAVE TP WAIT FOREVER FOR! WORST CUSTOMER SERVICE IN MY LIFE!!! DO NOT PURCHASE ANYTHING FROM HERE, NO HONEST BUSINESS DONE HERE, SAVE YOUR MONEY!!! Messed up couch & lazy service providers that want to do nothing!!!!!!!

Great price on a nice piece!

We are still waiting on a full bedroom set we ordered Aug 2021 which had an estimated delivery time in late Sep 2021. Part of the bed frame arrived in September, so I ordered a nice mattress anticipating those pieces to be arriving shortly. Nope. I had to rig up something up out of 2x4s to make it work as we don’t have space to store half of a king size bed frame and mattress. Also my pregnant wife needed to sleep on mattress that wasn’t on the floor... Every time I call to check the status of our order I am told that it will be delayed another month or 2. Nov 2021 I received the nightstand which wasn’t assembled which we paid extra for. Also the nightstand was missing a few holes to attach the legs which I had to drill myself. Now it’s almost May. Still missing the rest of the bed frame, 3 dressers and a mirror. Half of our clothes are in storage bins. We had 0% financing until 2023 which at this rate is probably when our furniture will arrive. Buyers be warned. Your items may take FOREVER to arrive. **update 5/19/22 downgraded to 1 star. My items are scheduled for delivery in august now. In August we will have paid in full for furniture that we don’t physically own for a full year, if it’s not further delayed. Get us our damn furniture!!!

Salesman was knowledge and courteous very nice to work with But bed prices a little bit to high.But He promised me a bed pad and pillow but since I found the price guarantee he had to honor he took it off the bill with out me knowing so much for honesty.cause of this I will never buy here or any of my friends or family .

Horrible service and they do not care about clients. They were over 8 months late, managers never returned calls after promising. Then only delivered half the items promised. Don't buy there!!!