Ashley HomeStore Geneva, IL 60134

Ashley HomeStore Geneva, IL


About the store

Great style doesn't have to be expensive! Ashley HomeStore cuts out the middle man by building, transporting, and selling its own great furniture. This allows us to bring stylish furniture, created by the #1 furniture company in the world, to the people of Geneva, Illinois at a price that other companies cannot compete with. Ashley HomeStore has exclusive agreements with premium bedding companies like Tempur-Pedic, Sealy, and Stearns & Foster. We sell the best mattresses in the world, with incredible incentives and financing terms that ensures that the customer leaves with the best deal possible! You can find us on the corner of Randall Rd and Fabyan Pkwy across from Best Buy. We look forward to being the furniture store that helps you fill your home with memories, and hope to see you soon!

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Customer Reviews
4.2 Star Star Star Star Star
(538 reviews)
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Linda Scott is awesome. Super friendly and helpful.

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Lauren was extremely helpful. She gave us the space and time to look around and was ready with information when we needed her! Outstanding experience.

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Great customer service.

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Diego went above and beyond on the phone to help before we went in store. So we drove 40 away when our closest Ashley store was 5 minutes away. He helped move pillows and lamps for us to get a feel for how our color scheme would look. The store manager was also very helpful with not only getting us a bandaid and a pillow to see color on color, but also working with us to make the price affordable. We were beyond please with this store. Now we are just wating for the couch to arrive.

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Linda Scott was an absolute pleasure to work with. She was so patient as I went back and forth struggling to decide on which mattress I wanted. She was also very knowledgeable about the available products as well. I would highly recommend working with her for anything you are looking o purchase from the Geneva location.

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Beautiful store with excellent customer service and sales associates

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It's a very busy time but wanted to take a minute to let you know - I had a very nice experience at your store in Geneva. It was stylish, bright and clean and the employees were friendly and helpful. I will be back and recommend it to others.

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The sales people are extremely knowledgeable.I loved the furniture and the prices can't be beat!

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My husband and I recently purchased a bedroom set from the Ashley Store in Geneva, IL. Our salesperson was Blake T., he was the epitome of customer service. So much so, when I needed to purchase furniture for a corporate townhouse I made sure to go back and buy directly from him. He loves his job, the customers and life. Thank you Blake!!

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Micah and Jaimie were very helpful and went above and betting to help me find what I was looking for.

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Needed a new bed and mattress and decided to give Ashley a try. I was astonished at the collection of styles they had on the showroom floor. The sales staff was attentive (Dan) and did not rush or pursue me. Since this was my first time here and also my start of bed shopping I was not in a hurry. Found exactly what I wanted in a queen bed and sealy hybrid mattress. Since this was a substantial purchase I left and decided to make a decision over lunch. Went back....and am now the recipient of a BEAUTIFUL, stylish, and most comfortable bed! I recommend Ashley Furniture and Dan the sales rep.

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Friendly sales people, affordable furniture

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Friendly

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Nice store, large selection, and Linda was very nice and helpful.

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Too expensive for the common man

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Good selection of furniture. However the shipping dates are too far out. And the payment was frustrating Because we were not informed about using the Ashley credit on multiple purchases.

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It was good need to shop soon

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If you go don't ask for Jessica she will sell you the wrong thing then argue about how your wrong. Ask for Ozzy he was great very insightful. The delivery process was garbage they put a whole in my wall then covered it with my new vanity mirror. Four tries it took to get my order right in deliver and my mirror was brought twice damaged. Jennifer was the manager who took care of us she was very helpful and did a great job trying to compensate for her sales rep (Jessica's) mistake.

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extremely poor customer service, horrible behaviour after sale service, you don't deserve even 1 star but it dose not allowed to post without star.

Star

I would give them zero stars if I could. Absolutely worst service and they couldn't care less about their customers. Never got the furniture we ordered after 4 delivery attempts, the wrong furniture is still sitting at my house, and still waiting for my refund.

Star

Worst experience ever don’t do it. 3 damaged deliveries with not a care in the world from customer service.

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