Ashley Store Gurnee, IL
Ashley Store
Store hours
Open today: 10:00 AM - 09:00 PM
About Ashley
Store Details
Ashley Homestore in Gurnee, IL is committed to being your trusted partner and style leader for the home. This commitment has made Ashley Homestore the largest furniture retailer in North America with more than 1000 locations worldwide. No matter which Ashley Homestore location you visit, you'll find stylish, quality furniture that's just right for any room in your home. That includes many of the top mattress brands—including Tempur-Pedic, Sealy, Stearns & Foster—as well as our very own Ashley Homestore Sleep mattresses, which offer superior comfort without the premium price tag. In fact, every Ashley Homestore Sleep mattress is subject to more than 200 quality control tests—because a great mattress makes a difference to your quality of sleep and even your quality of life. Your home is more than a house. It’s the daily moments and experiences you share that make it uniquely you. At Ashley Homestore, we celebrate being home with you. Our locally owned and operated Ashley Homestore is passionate about bringing you the best value in furniture and mattresses for your home. Visit your nearest Ashley Homestore showroom today.
In-store offers
What our customers say
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Nobody here seems to know what they’re doing. My husband went in yesterday to return an online order, and they refused the return, handing him a paper that said it had to be done through a “third party” and to call the number listed. He called, but it turned out to be the wrong number altogether. We were also there last week looking to buy a bed frame. A kind older gentleman tried to help us, but he clearly wasn’t trained on how to use the iPad system and couldn’t give us any of the information we needed. It was frustrating because I just wanted some basic details, and he couldn’t provide them. He was very sweet, so that part of the experience wasn’t awful—but overall, the staff seems unprepared and poorly trained.
I get the sales part but literally had this guy walking with me as I said I would browse. I asked a question and he took soooo long to calculate anything and told us to go walk, so we did out the store.
Great experience and great furniture!
My boyfriend and I went to look at sofas as we’re about to move out but we were just looking for ideas and not planning on buying anything that day specifically. When we first entered and began to look around, one worker (Hispanic with a very thick accent) was very aggressive with his selling style, trying to get us some credit deal to buy something. We tried to politely draw a line and say that we were just looking and eventually he left us alone. (Key word: eventually) Later we were looking at mattresses because a bigger bed may or may not be on our list of things to buy once we see how everything fits in the new place. A man in a lab coat very nicely offered any help which we refused but then my bf questioned “why is the mattress vibrating?” The man was very cool and did a demonstration on the particular mattress, afterwards handing us his business card and walking away. That is how somebody should sell. Later as we were about to leave, we saw some goofy accent chair that had holes in the backside right across from the door and I wanted to see if it was comfy. My bf sat in it, hated it and then assessed it by sitting on it backwards and putting his legs through the holes. He did this because we were genuinely confused as to what kind of chair looks like this and what would you possibly do with it. The same Hispanic man then started yelling at us to get out, “leave! Goodbye amigos!” and waving us out. We were both astounded at the actions and attitude he held towards us… just because we refused his service to sell us something when it was just never in our intentions in the first place that day. As we walked out, telling him that “we’re on our way out anyway,” he proceeded to STARE us down as we walked out. There’s probably some things I’m missing or can’t remember because even my Hispanic boyfriend couldn’t understand his accent, but aside from the workers who respected us we were not very happy with our experience. Wish I got names, sorry
Kobe did a great job on showing us different living room furniture with similar features. He is really Knowledgeable! 10/10 experience
I had the BEST experience. I have to give it to Kobe. I was in the store from 1030 until 1415... I changed my mind about 15 times, and he was very patient and helpful. My phone was about to die, and he brought me a charger, waited until I called and unfroze my credit. And in the end, he showed me the perfect furniture. Beautiful, navy blue , leather furniture. I LOVE IT!!!! That was my goal. Navy blue leather....Annnnnnndddd, Alex was a wonderful help to me. He assisted in getting the price to where it was affordable for me, Gavin , Sal , and there were another tall guy, they were helpful, personable , friendly, and answered all the questions I had while Kobe was completing my paperwork. I have to say, I will refer my friends and family. I wasn't bomb rushed when I came in the store, but I wasn't ignored either. I appreciate that. The timing was perfect. The selection was nice, and the store was super clean. I highly recommend. The the very best part of my purchase is that I had NO pressure to buy! 🤗
Kobe was a 10/10 sales guy. I walked in not even thinking about buying anything but he managed to sell me on a couch, a pillow and a mattress. Give this dude a raise!!
Good pricing and quality seems decent. Store representatives stalk you the moment you walk in the door. Husband is a salesman so I understand they want/need to make money but it's too much pressure. Also very adamant about financing even when you say no not interested. Husband and I walked the entire store just browsing as we weren't really sure on what we were looking for quite yet and about 150 feet back the entire time the sales rep was lurking watching us. We finally turned a corner and lost him and I was able to make a run for it to the car. Unfortunately my husband had to use the restroom before he left. Wouldn't you know it, there was the sales rep waiting for him outside the bathroom door. If I go to this store again, I'll need to find an invisible cloak.
Great selection and excellent prices. Brand new store, very clean. 1 neat thing, if you buy a mattress from them they will donate one to a person that doesn't have a mattress.
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0% interest for 60 months^° - In-Store Only
On in-store purchases made with your Ashley Advantage® Synchrony credit card. Equal monthly payments required for 60 months. Minimum purchase may be required. Down payment up to 30% may be required on another payment type for in-store purchases. Promo fee of 2% of amount financed will be included in monthly payments.
†^Not combinable with other offers and discounts. If any down payment is required, the qualifying purchase amount is determined prior to any down payment, taxes or delivery. Qualifying purchase amount, less any applicable down payment, must be on one receipt. A promo fee, equal to 2% of the amount financed at time of purchase, will be shown as a separate transaction on your billing statement and included in the balance subject to this promo. Any taxes, delivery, or other charges included in the amount financed will increase the related promo fee and the required monthly payments. For example, a $950 purchase with $50 in taxes and shipping costs, will be charged a promo fee equal to $20 and $1,020 will be charged to your account. No interest will be charged on amount financed (including related promo fee) and equal monthly payments are required on promo purchase until it is paid in full. The payments equal the initial amount financed, (including related promo fee) divided by the number of months in the promo period, rounded up to the next cent. Any estimated monthly payments may be shown as rounded up to the next whole dollar (for ease of display) or may be shown rounded up to the next cent. See your billing statement for your actual required equal monthly payment, which will be rounded up to the next cent. These payments may be higher than the payments that would be required if this purchase was a non-promo purchase. During the last month(s) of the promo period the required monthly payment may be reduced due to the prior months' rounding. Regular account terms apply to non-promo purchases. New Accounts: As of 7/16/2024 Purchase APR is 34.99%. Penalty APR is 39.99%. Minimum Interest Charge is $2. Existing cardholders: See your credit card agreement terms. Subject to credit approval. Excludes Samsung appliances and electronics. For more information on our Regular Price, see store associate or visit ashleyfurniture.com. Discounts from Regular Price may apply based on payment method and terms which may be considered a finance charge. See store for promotional options and details.
