Ashley Store | Naperville, IL 60564

Ashley Store

1584 S Route 59
Naperville, IL, 60564
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Store hours

Monday 10:00 AM - 09:00 PM
Tuesday 10:00 AM - 09:00 PM
Wednesday 10:00 AM - 09:00 PM
Thursday 10:00 AM - 09:00 PM
Friday 10:00 AM - 09:00 PM
Saturday 10:00 AM - 09:00 PM
Sunday 12:00 PM - 08:00 PM

About Ashley

The Ashley Store in Naperville, IL represents the largest furniture store brand in North America and one of the world’s best-selling furniture store brands with more than 1,000 locations worldwide.

Great style doesn't have to be expensive! The Ashley Store cuts out the middle man by building, transporting, and selling its own great furniture. This allows us to bring stylish furniture, created by the largest furniture company in the world, to the people of Naperville, Illinois at a price that other companies cannot compete with. The Ashley Store has exclusive agreements with premium bedding companies like Tempur-Pedic, Sealy, and Stearns & Foster. We sell the best mattresses in the world, with incredible incentives and financing terms that ensures that the customer leaves with the best deal possible! You can find us next door to Lowe’s Home Improvement on Route 59. We look forward to being the furniture store that helps you fill your home with memories, and hope to see you soon!

Monday 07:00 AM - 07:00 PM
Tuesday 07:00 AM - 07:00 PM
Wednesday 07:00 AM - 07:00 PM
Thursday 07:00 AM - 07:00 PM
Friday 07:00 AM - 07:00 PM
Saturday 07:00 AM - 05:00 PM
Sunday Closed

In-store offers

3.7
(2382 reviews)
5
64%
4
9%
3
4%
2
4%
1
19%
FILTER Star Ratings
Amin khoshnejad
Nov 10, 2024

I was in and out in less than a hour and bought literally everything and Ms. Palvi was a great help finding exactly what I needed. And at the end the Manager treated me with a surprise. I was very delighted with my purchase at this location.

CM GAbreu
Oct 31, 2024

Can't find what I was looking for in my kitchen table. Anyway, I like what they have there.

Alex Brit
Oct 28, 2024

I came yesterday to look at mattresses. Definitely wanted to be left alone because I hate being pressured into buying stuff!!!!! Of course the sales lady came to find us. She ran to grab pillows or something and came back in a tempurpedic t shirt. I was dying!!! Anyways she continued to follow me and pressure me into each mattress. I lost it when she kept trying to put me into a taco form and put the “massage” feature on their base. I told her multiple times I was not interested in these features. Anyways, we were trying to leave when she got on her little walkie talkie and called the “sleep expert” who appeared in a lab coat and wanted us to stay even longer to explain more things to us. The end result is we left and went to another store and bought a very expensive mattress with someone who did not pressure us and let us figure out what we wanted.

Dora Galindo
Oct 27, 2024

I given a higher star allowed. February/24 I bought a nice Sofa bed. It was totally destroyed at delivery. Even though I call right away at Naperville store , they denied me the right to return it (protection under manufacture warranty), allegedly because I was using financial from Synchrony Bank, my only option was exchange, after many months of waiting . They finally figured out how to do an exchange and delivered a less value , used , dirty and spring damaged sofa ,with not a chance to return or exchange , only the promise to order parts and reaching out to me for repairs. That never happened, Today, almost a year after . Synchrony Bank always refused to evaluate the situation ignoring my claims and Ashley Furniture acted dishonest and deceptive at all times , promising things just to get rid of me every time I reached out in person or over the phone. Be careful! They don’t even care about Bette Business Bureau, best practices.

Victoria Halstead
Oct 20, 2024

Made the mistake of walking into this Ashley Store after swearing them off years ago bc their quality and customer service are terrible. Found a couch I liked. Not on sale. Wanted the loveseat too. No bundle disc. $4k if you want it. Oh but since it’s over 3900, free delivery and 0% interest. The manager comes over and tells me that they (Ashley Furn) have to pay the interest to the credit card company if I do 0% bc “nobody loans money for free” so that’s why nothing is on sale. Then he says I’m being mean by asking for a discount bc they are going to be out hundreds of dollars by paying my interest. That is NOT how that works lmao. So I start to walk out and the manager literally grabs the arm of our salesgirl (who was great btw) and says “let them walk out”. Guess they didn’t need my 4k today…or ever…it’s cool…other people sell couches.

John P.
Oct 12, 2024

Malika wa great! Very helpful and took the time to explain everything in detail. Malika definitely made my experience with Ashley Furniture enjoyable. Thank you Malika! John Paukstis

Roma Grimaldi
Oct 09, 2024

Great sales person

Ashwini Kumar
Oct 06, 2024

The collection was great and very good service!

December Lace
Oct 05, 2024

Went in last Saturday and was greeted/talked to by Noelle right away. She was very informative and helpful. Not pushy at all. I loved how she spoke to both me and my boyfriend- it's nice to be treated equally. She got our sale, and our couch arrived today. It's great, and we loved that location and staff. We'll be back I'm sure :) ***EDIT*** I'm so sad the Ashley store posted an automated response instead of actually reading my good review. They wouldn't have confused their own employee with me if that was the case. In any event, Naperville is a good store, and corporate just outed themselves using an automated message to a new client that expressed their appreciation. Wasn't what I was expecting.

Craig Schaller
Oct 01, 2024

We have received the worst customer service. It is truly horrible. The lack of communication and many mistakes have been made. Still no furniture months after purchase and no idea when it will be delivered. Save yourself this frustration and shop elsewhere.