Ashley HomeStore Niles, IL
Great style doesn't have to be expensive! Ashley HomeStore cuts out the middle man by building, transporting, and selling its own great furniture. This allows us to bring stylish furniture, created by the #1 furniture company in the world, to the people of Niles, Illinois at a price that other companies cannot compete with. Ashley HomeStore has exclusive agreements with premium bedding companies like Tempur-Pedic, Sealy, and Stearns & Foster. We sell the best mattresses in the world, with incredible incentives and financing terms that ensures that the customer leaves with the best deal possible! You can find us at the corner of Golf Rd and N Milwaukee Ave, behind Old Navy. We look forward to being the furniture store that helps you fill your home with memories, and hope to see you soon!
Working with Heather at Ashley HomeStore was a great experience! Heather was very professional and relatable and was able to provide us with furniture suggestions that really met our needs. We will definitely be coming back!
Wasn’t sure would buy today or just ‘shop around’. Our salesman Ricardo was very informed, professional and not pushy at all. Clearly he has been in the business for years. He and the entire staff made it impossible to walk away without buying. Sure will be back again in future.
I walked in and ANDY sales person came up to me & said Hi. He was going to give me my space to look around. I looked around and he came back after 5 mins and ask me if I was ok & needed his help. Best customer service, kindness, patience & great prices. Love this store!!
I loved this store and the staff is very helpful. I recommend this store for my friends as well.
Contains various choices that is sure to fit anyone’s preferences! Staff is incredibly respectful and helpful when it comes to showing you around and getting you from A to Z in the process of buying. Overall, my experience was delightful and I would recommend Ashley Furniture to anyone wanting inspiration a change in their everyday environment!
I purchased queen bedroom set, king bedroom set and power reclining sofa with love seat from Ashley. I love their collections and plenty to choose from the inventory. Mitchell Washington was our sales representative and he’s awesome in explaining our questions in detail. I highly recommend this Ashley Homestore
Great customer service!
We had a great experience here. We worked closely with Danny who was knowledgeable and answered all our questions. Thank you!
Great service ! Very informative! Thank you
Sara was amazing. Helped us find the right living room set for our budget. Also made it easy to understand the whole process. Love the the furniture and the quality. Thanks guys
Dani was great, very helpful and knowledgeable. He found us exactly what we were looking for. Thank you!
I will never order from Ashley Furniture again!!! I ordered a bedroom set in March and still do not have my bed frame. We are sleeping on box springs and mattress with no additional support. Every month I call for status there is a new date a month out. My service rep is no longer answering my calls and customer care is of no help whatsoever. I feel like I have been taken advantage of. I paid outright for this bedroom set and still don’t have what I paid for with no idea when I will get it. I asked for a credit and they said my service rep needs to take care of this. Sooo frustrating!! DO NOT SHOP AT ASHLEY FURNITURE STORES!!
They told me the furniture would be here in 2 months. It was for my new born baby. But the delivery turned out to be 6 months still not here. Called store no one picks, called delivery no one picks and when they do they can't control distribution center. Pay a little else where then buying the furniture here.. company is completely messed up with no checks or balances in process.. Horrible horrible service and support for delivery. My furniture partially got delivery but can't be assembled..can't be returned as well as its their covid policy they are still in the boxes. Not sure what else to do except being helpless to wait. All plans for baby bedroom ruined by Ashley unethical business processes and procedures.
Long story short you will be waiting months to receive your furniture. Placed an order for a sectional back in late april. The delivery date changes week to week... everytime you talk to customer service they tell you the delivery date has now changed... typically a week or two later than promised. For me the delivery date has changed four times so far. You'll never get anyone to answer the phone at the store. I hate to think how long I'll be waiting. SHOP somewhere else !! I won't be going back to (Ashley never get your furniture home store)