Ashley | Rockford, IL 61108

Staff was beyond amazing and helpful with ensuring that we received the assistance needed with our purchase. They were also very personable and friendly making the overall experience great.

Very polite and knowledgeable Easy process Would recommend anytime

Lillian was a great sales woman! Helped us pick out three rooms and worked wonders for us! Can’t wait to do it again!

im sad been a big fan of ashley. But when u go into a store and 2 salespeople are sitting at a table both on their phones not talking on them & you walk by them 3 xs & are ignored. Then a another salesperson a lady walks right by me & also doesnt even acknowledge me & same for 1 at the desk i wasted an hr of my time & never asked if i needed help. I wont be back til you can get people who realize what their there to do is offer help/ service. U just lost a long time customer. We used to live in Memphis & the Ashley store NEVER was like this. ive got 6 pieces from Ashley because i had real salespeople.

The salesman we had went the extra mile to answer all of our questions, excellent service, please give them a good raise and a star review!! Thankyou very much !

I bought a sofa on September 16, 2022 and I just got it on January 14 2023. Always scheduled an appointment for delivery and never came giving the excuse that I did not have a delivery scheduled. I spoke with various of the sellers in the store, and I even spoke with a manager in the store and she was disrespectful. I will never recommend Ashley Furniture Store. Very irresponsible.

The service rendered by Franky was amazingly awesome and friendly with great customer service relationship .