Ashley HomeStore Rockford, IL 61108

You guys did great! My sales ladies: Robin and Janet Awesome Job! The lady who called and got my mattress added on, the lady on the other end for adding it on Fantastic! The movers did a great job!! You are A to the A: Awesome Ashley!!

We are very happy with our experience, from purchase to delivery. We are very happy with the furniture that we purchased. Fantastic experienc.

We love our new furniture additions. Thanks so much, Kevin. John & Peggy.

Lindsey was great. Very helpful and knowledgeable about my furniture. I didn't want the coffee table and end tables that came with the set but it was no problem to switch them out at an additional charge. Definitely going back. I would recommend going again. This will be my second time back but not my last. Thank you Lindsey it was a pleasure meeting you 😎

Amazing store! By far my best experience buying furniture :) I will recommend to everyone.

Great experience and love my new bed had a big help from tess ehorn thanks again :)

Everyone was very helpful and nice

I recently made a visit to an Ashley Furniture Homestore. The store was wonderfully decorated and gave me much inspiration to redecorate my home. My sales associate Cara White was very helpful and answered all my questions. I went home & took measurements and will be returning to make more purchases soon!

Great staff, very helpful, and a wide variety of options to choose from. Also pretty competitively priced!

Just purchased a new living room set at Ashley Furniture Homeroom in Rockford. Thank you Michael for all of your expert help!

Rose was very polite and helpful. I will definitely shop here again!

The person who helped us was nice. Pretty much everyone around was nice and thank god not pushy!

I'm really happy with the help I got with a sales Jeff. He treats customer with passion and compassion. It was worth the drive from DeKalb to shopping at the Ashley in Rockford.

Staff was friendly but found the same stuff at other places cheaper. Delivery for our area was high.

Customer service is not so good but store is clean

I would like to thank the staff for ignoring us. We went to buy a California king bedroom set and was not approached one time for assistance.we were there for over an hour when i got the attention of a sales person.and was told they no longer make California king beds. And if we really wanted one it would take 12 weeks. So we left went home got on line and found exactly what we wanted for a fraction of the price. Thank you again Ashley furniture staff for saving us $900.00.

Their customer service is terrible! Multiple Items delivered damaged. Technicians come to repair, no follow up. A single call to them you have to wait 25 minutes just to talk to anyone. This isn't a one time occurrence. This happened on two separate purchases. I gave them a second chance and they failed. I will never waste my time with them again and suggest you do not either.

Cheaply made furniture at high prices!