Ashley HomeStore Schaumburg, IL

Ashley HomeStore Schaumburg, IL


About the store

Here at the Ashley HomeStore in Schaumburg, Illinois, we believe that your house is much more than just a dwelling. You’re creating a home filled with family and friends, and building life-long memories along the way! This is what inspires us to help you furnish and decorate your home with our unmatched customer service and beautiful presentation of our merchandise . We have been your go-to furniture and mattress store in Schaumburg since 2016. Our dedicated and experienced Store Manager, Dorota Trujillo, has built a team that is committed to being your trusted home partner and they pride themselves on their selection and knowledge of Tempur-Pedic mattresses, bedroom furniture, and living room furniture. At the Schaumburg, IL Ashley Furniture HomeStore we are not only thankful to celebrate your home with you, but we are also dedicated to charitable work with the Hope to Dream Foundation. You can find us in the Woodfield Mall. For those of you on a tight schedule, the best time to avoid the crowd is in the evenings around 5:30 P.M. We look forward to being the furniture store that helps you fill your home with memories, and hope to see you soon!

Recent Reviews
4.1 Star Star Star Star Star
(25 reviews)
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Shopping with the wife

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Good furniture

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Steve was great. The furniture is great quality.

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Didn't find what I wanted, but the store it self used to be a lot cleaner, shame...

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This was my first time at Ashley and it was a great experience. There is plenty to choose from and the sales people are wonderful. They’re not as pushy as other places and still give you time to look around and come up to check on you . Mark was helping me out and he was wonderful ! He helped me get the perfect bedroom ! I will definitely be coming back to purchase more . Thanks Ashley Furniture ! And big shout out to Mark !

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Mark was an awesome salesman! Answered all our questions. Helped us from getting the best sale possible to setting up the delivery of our sectional.

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Plenty of choices. Welcoming atmosphere with helpful staff.

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Ashley furniture and Sales Rep. Joanna made the experience of furnishing our home effortless. The customer service here Is second to none we look forward to working with Joanna and Mike again!

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I am late posting this but our experience buying a pull out couch and media center from Ashley in Schaumburg was excellent. Our salesperson was extremely helpful and available, doing all he could to secure us a good deal in the store. There were a couple issues with delivering the large media center and it had to get delivered three times; all Ashley managers I spoke to regarding the issue were helpful and polite, TRAVIS, FABIAN AND RAFAEL and made the experience less frustrating. When we need new furniture we will stop there first.

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Sales staff is very friendly and professional. Wonderful selection of top class equipment. Thank you again for the great service!

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Terrible furniture!! The Guardsman insurance is complete fraud! I will never purchase a single item from Ashley Furniture EVER again! You spend so much money for products that do not last as long as you're told and this company is a scam!

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Do not trust this organization, they will lie to make the sale. Went to Schaumburg store to look for dining room set. We found one we liked, confirmed twice with the store manager Mike and sales person Linda that it was in stock. We requested Next Day Delivery and they told me they would call us to confirm if available. At the time they said they would be able to deliver Friday but could not guarantee a time or that Friday would be possible if we didn't choose it then. We decided to take the chance for Next Day Delivery with hopes worst case would be the following Tuesday based on delivery availability and purchased. They called me 25 minutes later and said it was not in stock and would not be delivered for nearly 2 weeks. When I got Mike the manager on the phone he claimed he never told us it was in stock. 3 people lied to my face while in the store and Mike lied again on the phone Cancelled the purchase and now waiting 4-5 days for the down payment to be refunded. Ridiculous.

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Decent furniture at a decent price. Sales people are fairly annoying like most furniture stores. I found them particularly clingy here.

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Cant move your furniture out to put new in

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I have to say the furniture choice is nice. The salesman in my opinion was trying to much and made it a little uncomfortable. We were looking for a couch and at first the salesman had like joined my family when I didn’t ask him any questions or any type of advice ok fine you need to make a sale I get it. At some points the salesman had it right stay back let us look if we have a question be kinda near so we can ask but don’t be so close when you weren’t asked a question that we can’t even discuss if we like it or not

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from the moment I walked in the door I knew I was going to have a great experience in buying new furniture. Kay greeted me at the door and was the perfect sales person! she was knowledgeable with all the products on the sales floor and also with products available on line. she worked with me to fill my new townhouse with furniture from top to bottom. in addition, Raphael helped make the purchase experience a pleasant one and I look forward to my new furniture being delivered soon. The warm, friendly and professional experience with this Ashley location was a perfect welcome to my relocation to Illinois.

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Been to this location multiple times and we always get great customer service. Will be doing business again.

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