Ashley Store | Shiloh, IL 62269

I purchased a table and 4 barstools 1800 from Ashley in shiloah il sunday 6/4/2023 put 800 down and financed the rest only to find out you could by it online at there store for 900 so I went in Monday to store asked to cancel order and get my money back they told me there system is down three days later it is still down but guess what they cashed my check this morning I can’t talk to anyone in person by phone they have my money I don’t have furniture because you have to get it delivered from ware house I was able to text synchrony financing and I cancelled the credit account but I still have to cancel order to get my money back and can’t do it till there system is up but again they were able to cash my check they also lied and said they were giving me a 25 percent discount which was a lie Bart Picard was my salesman

Found exactly what we were looking for and the sales rep was very friendly and helpful. Everything went smoothly.

Easy and good experience. Lots of options to choose from. Bart took good care of us

Just out of curiosity I price checked the furniture we purchased on line and the store was darn near double the price I am canceling my entire order Shiloh il is a really shady place to do business I will give my business to someone else they say they are a private store and set the prices as they wish but ride under the Ashley umbrella wow buyer beware

My experience was everything. I immediately knew what I wanted and they were very helpful when it came to my budget.

Lillie was a fantastic saleswoman. Friendly, helpful and not at all pushy.

Kesha and her manager was friendly and professional. They helped me with buying new furniture in my style.

Sales people were on me like white on rice. Tell em you used to sell furniture at their co.petitipn and they will give you space