Ashley Store | Avon, IN 46123

Chris was awesome! He was super friendly and not pushy at all. He gave us our space and let us look around the store, but was still around when we needed help or had questions. Next time we go back we’ll be asking for him to give him our business

Lots of options but I personally can’t shop when I’m being asked 100 times what I like. I know this is something all sales people do but it makes me super anxious.

This purchase was bad from the start. Sales person was new. I purchased a mattress and bedroom set, spent over 5000 dollars. Purchased a mattress protector at the store sales person said he could not let me take the mattress protector with me and it would be delivered with the mattress. That was a lie we had to drive to the store and pick it up. When they delivered my order they didn't send the items to mount the mirror to the dresser. Finally I was able to get a scheduled installation for my mirror then it was canceled because it was more than 2 weeks out. This store has gone to heck never buying from them again

As we speak I am waiting on my furniture that I ordered. I was promised 2 different delivery dates. My sales rep was the worse. He should not be working in this field. Please DO NOT shop at this store I have been trying to reach a manager for days and there is no way to reach anyone. I am very dissatisfied and this will be my last experience with Ashley in Avon. I want to give ot zero stars!!

Seamless experience

Cool salesman who didn't try to upsale anything

I've been a long-time customer with ashley furniture in Avon, indiana, This post is nothing against the store itself. It is against the warranty department ashley furniture and mattress store, I would not recommend Ashley premium mattress because because I was convinced that this mattress would come with a warranty it is a Ashley brand premium. The mattress warranty on this particular mattress only covers tears, and if something gets wet on the mattress that may seek through. It's sister it, I also purchased a mattress Protector And additional $300. That I was told would have covered the mattress warranty . The store salesmen have done everything that they could do to try to help me. But this is on the 12 department they sent a Technician out to look at my mattress, he took pictures and meyou're missed and stated to me that I will have to fight would ask me to get a next change or Wi-Fi for this mattress. He also stated that this was not a good mattress. Because pillow tops are just not that mattress anymore. So I have contacted the warranty department of Ashley Furniture & mattress store. They indicated to me that the technician stated that there was nothing wrong with this mattress for it to be exchanged at this time. My problem with the mattress is that it does not sleep. Very well, my lower back is in so much pain from sleeping on. This mattress is what I explained to Several representatives , I also have spoke with the manager in the Warranty department by the name of Angela. She also said that ashley does not exchange mattresses or refund them for discomfort. I have invested hard on money for a good quality. Mattress, Please don't waste your money buying mattresses from Ashley furniture. They will not honor their mattress under no circumstances. My opinion Companies get so bit. They don't take pride in the quality of merchandise that they're selling. And they should honor the consusir. Because you're still trying to stay in business. So maybe this won't affect Ashley furniture and the Mattress store right now because I'm one customer. But later on down-the-line, more customers that may have complaints about the same issue. It will start affecting this company one day. So this company may have gotten away with What I feel like. Taking my hard earned money. Maybe be a Scam, because this company isn't Honoring what they say they will When you're making a purchase.